Job Summary

The role of the Restaurant Manager is to ensure outlet operations are professionally conducted, operational efficiency, top customer services and ensure profitability of the outlet.

Main Duties & Responsibilities

The role of the Restaurant Manager is to ensure successes of all operational matters by providing operational leadership and guidance as the Restaurant Manager and service personnel with the aim of achieving remarkable customer satisfaction, service deliveries, product consistency and adherence to all restaurants and operating standards.

The position acts as a key role, ensuring an authentic Brotzeit experience that offers guests a deviation from the ordinary. The role is based in the field (hands-on approach) and works directly with the Senior Leadership. Ensuring transparent internal and external communication, satisfaction, productivity, maximisation of financial performance, resources, and effective controls.

Likewise work in collaboration with HR, Training and Development, Marketing, Group Executive Chef and other interdepartmental parties ensuring promotions, concepts, product availability and disseminated.

Build a strong rapport and professional relationship with our Stammtisch Members, in particular our top tier Gold Members and ensure our Teams recognise them and always deliver memorable experiences.

1. Human Resources Assistance

• Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment, as well as embracing teamwork and positivity.
• Create a good working environment and develop subordinates by identifying areas of training needs and actions to support it.
• Orientate and train employees and ensure that everyone has a complete understanding of the company’s F&B menus, service standards and policies by using the operations training manual.
• Manage an efficient team of kitchen and service staff by taking an active interest in their welfare and development. Include the Chef and Training & Development Manager.

2. Operational Assistance

• Ensure daily opening and closing duties in the outlet are properly executed.
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.
• Maintain high level of customer service by embracing the 8-Steps of Excellence as per QSC standards and uphold compliances.
• Ensure overall restaurant image is maintained and the brand is well represented. Report faulty equipment, signages and provide suggestions/quotations for speedy repair.
• Conduct and document daily roadcalls and training via the DER report. Work closely with HR and the Training and Development Manager for staffing and upskilling
• Communicate daily and act as liaison between operations staff and management.
• Ensure that POS system is operational and accurate at all times.
• Provide co-ordination and services for both kitchen and service.
• Report on time, in proper uniform and grooming. Likewise ensure your team members are correct dressed and groomed.
• Provide suggestion or develop new SOPs to improve on operation and service sequences.
• Execute any other duties as requested by immediate superiors.

3. Financial Assistance

• Achieve Business KPIs set by management.
• Achieve daily and monthly sales target and report sales and cost of labour of the outlet via StaffAny and duty roster.
• Ensure that the outlet budget is strictly adhered to and that all costs are controlled including Shop Expense, Cost of Goods & Cost of Labour.
• Produce an accurate monthly stock take, control, and report wastages, and any other form of loss, breakages or complimentary offers.
• Managing daily sales transactions, cash float and deposits.
• Monitor handling of dining vouchers, discount, cash, petty cash, and tips in the outlet is adhere to company’s cash handling policy and guidelines.
• Manage overall manpower planning, including planning daily duty roster to ensure optimum use of manpower in the outlet.
• Verify OT, OIL and Casual Labour hours monthly. Ensure leave calendar planning for all FOH personnel.

4. Administration Assistance

• Ensure that all the supplies and stocks in the outlet are sufficient for the day-to-day operations. Ensure per-stock is aligned with business needs.
• Monitor proper ordering, receiving, storage procedures are being followed.
• Maintain an attractive and orderly appearance in the outlet.

5. Promotion Assistance

• Motivate, guide, and train the staff in upselling food and beverage items. As well as product knowledge.
• Attend to guest requests and attend to guest complaints as required.
• Ensure that all staff are properly informed on promotions, 86 and information related to best customer services.

Skills

• Possess effective management skills.
• Good command of spoken English.
• Any additional language (eg. German) is an added advantage.
• PC literate with knowledge in MS Office.

Roles & Responsibilities:

· Lead and manage project team, meeting objectives and targets.

. Planning, Design, Construction, Testing & Commissioning

· Ensure full compliance with contract specification, terms and conditions.

· Resolve operational issues and conceptualization of master plan.

· Project budgeting and cost control.

· System design, equipment selection & procurement.

· Progress reporting and claims

· Tendering of jobs

· Any ad-hoc duties assigned

Requirements

· Degree in Mechanical Engineering

· Singaporean/PR/EPs

· 5-year experience in construction

· Dynamic, self-motivated, proactive, and results-oriented

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director

Outlets Management

• Outlet sales budget (or target) management; and management of KPIs
• Outlet cost control: Labour cost, food cost, operating cost; e.g. utilities, disposable products and others
• Improving on outlet operation flow and SOP manual
• Improving on outlet promotion and marketing activities
• Well versed in menu and operations, train and lead the team to achieve higher performance
• Handling or dealing with customer feedback, complaint and comment in a professional way

People Management

• Involving team members recruitment and hiring
• Conduct and review training such as orientation, on the job training (OJT) and others
• Monitor team members’ training progress and performance evaluation

Cash Management

• Ensure outlet cash sales bank in accordingly
• Manage monthly outlet petty cash reimbursement

Other

• Plan and conduct monthly outlet meeting with target and action plan
• Monthly outlet performance analysis and audit, analysis and action plan
• Ensure outlets compliance with all relevant regulation and legislation, e.g. labour laws, hygiene standards, licenses for business, liquor and others

Responsibilities:

• To lead and direct the Human Resources (HR) department.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manage the full spectrum of human resource functions such as recruitment and hiring, manpower planning, compensation and benefits, manpower planning, learning and development, employer-employee relations and workplace safety.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• To develop and implement HR strategies and policies, ensure compliance with local laws and regulations and the company development needs;
• To ensure HR compliance in all areas and effective implementation of HR strategies aligned to the Institute’s business objectives.
• Formulates plans for the development of the company's organizational structure and personnel, and promote their implementation;
• Planning employee’s benefit plans to design and implement;
• Closely linked with the business department, organize regular inventory and internal talent assessment work;
• Administering the full spectrum of the payroll includes accurate and timely processing of payroll, CPF submission, income tax preparation and submission, reservists’ pay and all other claims, reconciliation of the monthly payroll reports, audit matters and all other payroll-related matters.
• Perform any ad hoc duties as assigned by the Management whenever required.

Requirements:

• At least 5 years Food & Beverage HR management experience
• Bachelor’s Degree in Human Resource Management / Business
• Well-versed with the local Employment Act and other related employment guidelines/regulations
• Leadership quality and ability to lead a team and supervise projects
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to multi-task in a fast-paced environment

Responsibilities:

• Manage the full spectrum of human resource functions such as recruitment and hiring, manpower planning, compensation and benefits, manpower planning, learning and development, employer-employee relations and workplace safety.
• To develop and implement HR strategies and policies, ensure compliance with local laws and regulations and the company development needs;
• To ensure HR compliance in all areas and effective implementation of HR strategies aligned to the Institute’s business objectives.
• Formulates plans for the development of the company's organizational structure and personnel, and promote their implementation;
• Planning employee’s benefit plans to design and implement;
• Closely linked with the business department, organize regular inventory and internal talent assessment work;
• Administering the full spectrum of the payroll includes accurate and timely processing of payroll, CPF submission, income tax preparation and submission, reservists’ pay and all other claims, reconciliation of the monthly payroll reports, audit matters and all other payroll-related matters. Perform any ad hoc duties as assigned by the Management whenever required.

Requirements:

• Bachelor’s Degree in Human Resource Management / Business or related discipline with at least 5 years of relevant HR experience, prefertable in the F&B industry
• Well-versed with the local Employment Act and other related employment guidelines/ regulations
• Leadership quality and ability to lead a team and supervise projects
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to multi-task in a fast-paced environment

The Technical Manager is responsible for all technical operational activities, managing the technical department as well as providing engineering & planning services for tender and support services to projects.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress
• Coordinate and support the construction and other departments within the project to fulfil design requirement
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications
• Adherence to safety practices in the work place

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations
• Possess strong skill in developing and delivering effective communication to different audiences
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognised university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 8 years of engineering experience in delivering large scale projects

Job Description

• Lead a team of workers and sub-contractors to perform structural work on site.
• In-depth understanding of structural drawings, specifications, and requirements.
• Oversee structural works, and coordinate with clients, consultants, and sub-contractors on structural matters.
• Drawing list submissions, scheduling, structure handover, and coordination with Consultants and Construction Team
• Value engineering, review and approve C&S consultant’s drawings and in-house RC, structural steel, and architectural shop detail drawings.
• Site rectification and inspections.
• Resolving site issues with the Consultant, Construction/Structure Erection, and QA/QC team.
• Project Resource Management
• Approval and Review of Project Schedule
• Carry out work scheduling, project supervision, and documentation.
• Ensure timely completion and good quality of work.
• Ensure compliance with safety regulations and implement measures to mitigate construction project risks.
• Other ad-hoc duties and tasks as assigned.

Requirements

• Diploma in Civil / Structural Engineering and above or equivalent qualifications.
• At least 5 years of related working experience in structural site site management.
• Preferred to have at least 2 residential/ commercial projects
• Proficient knowledge of MS Office, structural design and analysis software, and AutoCAD or Microstation
• Ability to prioritize tasks well and able to work independently

Job Description

• To manage and to oversee the day-to-day construction activities of the project.
• To develop and formulate cost-effective plan for timely completion of project within the budget and to implement execution plan.
• Monitor the construction productivity, schedule, performance and investigate reasons for any unsatisfactory performance. To also provide recommendations and measures for improvement.
• Manage subcontractors’ works to ensure compliance with contract requirements and the quality of work. To monitor the quality of project delivery to ensure it meets the project requirements and regulations.
• Liaise with authorities, consultants and subcontractors for matters related to the construction of the project.
• Ensure that all workplace safety standards, rules and regulations are being complied at the construction sites and throughout the project.
• Responsible to site progress according to schedule set.
• To lead a site construction team in ensuring smooth execution of work.
• To ensure works carried out meet company’s quality standards & contractual requirements.
• To review and approve materials requisitions.
• Execute overall scheduling and specific planning work.
• Design, implement progress and schedule control systems for the project according to set requirements.
• Construction planning, and to co-ordinate with the client, sub-contractors, consultants and Authorities on all project aspects.
• Ensure safe work procedures and environmental control measures at site.

** Minimum 5 years of experience in Construction / Building / Engineering industry in Singapore.

• Oversee the day-to-day operations and ensure smooth daily operations of the outlet.
• Work closely with the Executive Director and Line Departments in the pursuit for continuous improvements in the service, products and menu items, promotions and to meet productivity and profitability KPIs set by the Management.
• Plan the weekly staff roster, rotate and schedule all staff for full coverage to maximize productivity.
• Manage the sales revenue and operating expenses of the outlet, in accordance with the budget, so as to ensure cost optimization and minimize wastage.
• Monitor the activities of competitors and constantly find ways to improve menu offering and customer experience, so as to grow the outlet’s revenue.
• To be actively involved in the advertising and marketing of the outlet, and to work closely with the JR Marketing and Banquet teams.
• Responsible for ensuring and maintaining high level of customer satisfaction and to attend to customer issues promptly.
• To provide excellent service standards at all times, and to ensure courteous and efficient food and beverage services to the customers. This includes but is not limited to the following: Managing, supervising and directing the prompt, efficient and friendly serving of all food and beverages, assist servers, cashiers and host staff in their job duties when necessary, acting as a liaison between kitchen and front of house employees / operations, communicating effectively, giving clear direction, support, timely feedback and recognition of performance.
• Working quickly and independently to deal with customer complaints when necessary, ensuring proper follow-up with the relevant managers.
• Answer customers’ questions and provide information on procedures as well as policies.
• Be proactive and vigilant in service.
• Interact with customers in a pleasant and calm manner.
• Handle table reservations.
• Greet all customers by name warmly, with an appropriate greeting and direct customers to table.
• Keep updated on current menu (e.g. specialties, menu deviations, to be aware if kitchens staff are running out of items, etc.)
• To take orders: Present menu, suggest and recommend items appropriately, assist in drink selection, inform customers about food preparation details, and communicate specific customer needs to chefs.
• Maintain proper dining experience: Delivery items promptly, fulfill customer needs, clear tables, refill glasses, offer desserts and drinks, bid a fond farewell to customers, etc.
• To attend and respond to the customers’ needs promptly and professionally.
• To present bills to the customers, collect payment and give to the cashier, return change or credit card to customers.
• To comply with grooming and appearance standards at all times.
• Adhere to grooming standards consistently.
• Always wear a smile.
• Review customer feedback forms / outlet logbook on operational issues to correct and implement measures for improvement in food, beverage and service standards.
• Identify relevant training required (e.g. product knowledge, up-selling, suggestive selling skills, etc.) Exercise effective staff management (i.e. staff hiring, termination, transfer, promotion) with approval from Management.
• Observe staff individual performance, grooming, punctuality and perform staff appraisals and disciplinary actions (if required).
• Manage the recruitment, training and management of staff, including conducting daily staff briefing and staff discipline.
• Work closely with the Kitchen Head Chef and the Kitchen team to ensure timely delivery of quality food.
• Ensure workplace cleanliness, and that the safety and food hygiene standards are met at all times.
• In charge of cash management of daily accounts, in liaison with the Accounts Department in Head Office.
• Work closely with the respective outlet Management and Banqueting team.

More than an Studio Manager, I share the philosophy of total wellness and make a difference to the team under me.

As our Studio Manager, you play a crucial role in overseeing our daily operations while working hand in hand with our Branch Manager to achieve our monthly sales targets. We are seeking driven, independent and customer-oriented individuals who have a strong inclination to lead, train and motivate your team to achieve their personal targets. Join us and be part of a dynamic and upbeat team that will value add your learning and growth as an Studio Manager!

Your contributions to our joint success:

• Assist the Area/Branch Manager and manage the day-to-day operations and sales of the outlet
• Accountable for all staff performances and training (e.g. Customer Service, Sales, etc.)
• Assist in ensuring proper attendance of all fitness instructors
• Assist in ensuring proper appointment records
• Manage staff training, schedule staff roster & conduct weekly staff meeting
• Ability to motivate all staff

What does it take to be a Studio Manager

• Results and service oriented
• Self-motivated and independent
• Excellent leadership and interpersonal skills
• Willing to work retail hours (5 working days per week)

Perks you can look forward to

• Free usage of gym facilities, swimming pool and fitness classes
• Incentives for beauty services and beauty care products
• Birthday vouchers
• Medical & Dental benefits provided
• Career advancement opportunities
• Training will be provided

We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognises your achievements.

Interested candidates are welcome to submit a detailed resume, including expected salary. For more information, please visit us at: www.amorefitness.com

We regret that only shortlisted candidates will be notified.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

• Fully responsible for the day to day operation of the building and the supervision of the site staff (if any)
• Conduct routine inspections on all building services, equipment and facilities
• Ensure all service providers are performing up to the specification of contracts
• Attend to emergency service breakdown
• Attend to enquiries and feedback
• Ensure all contracts, insurance, certificates and licenses are renewed before expiry.
• Coordinate and attend Council Meetings and AGMS, including preparation of notices, agenda and documents, as well as recording of the minutes
• Manage and maintain proper records and files of correspondences and documents
• Monitor payments and manage the recovery of arrears
• Liaise with solicitors on recovering of arrears and other matters
• Preparing of Budget for Management and Sinking Fund

Requirements

• Possessing of at least a Diploma / Degree , Property Development/Real Estate Management or equivalent preferred
• Knowledge of Building Maintenance & Strata Management Act
• Minimum 3 years of experience in managing condominiums
• Possesses good interpersonal skills and takes initiative
• Able to lead and work together in a team

Interested applicants, kindly email your detailed resume via APPLY NOW button

We regret that only shortlisted applicants will be notified.

· Daily operations of the retail store, ensuring smooth and efficient functioning.

· Lead and manage a team of shop staff, providing guidance, training, and motivation to achieve performance targets.

· Develop and implement effective strategies to drive sales, increase customer footfall, and enhance customer satisfaction.

· Monitor and analyze sales performance, inventory levels, and expenses to optimize store profitability.

· Maintain high standards of visual merchandising, ensuring products are displayed attractively and in line with company guidelines.

· Foster a customer-centric culture within the store, ensuring exceptional customer service is provided at all times.

· Handle and resolve customer complaints and inquiries in a professional and timely manner.

· Implement loss prevention measures and ensure adherence to company policies and procedures.

· Monitor and maintain stock levels, coordinating with suppliers and the central warehouse for timely replenishment.

· Prepare and analyze sales reports, financial statements, and operational data to provide insights and recommendations for improvement.

Job Responsibilities :

• Lead a team to deliver project on schedule and within budget
• Do overall project planning, scheduling, monitoring and updating to meet targets
• Manage risks, issues, budgets and scope throughout the project life-cycle
• Responsible for all construction site matters including safety and other compliance matters
• Ensure all works carried out meet with Clients/Company’s quality standards and requirements
• To meet Government / Statutory / Government Agency’s regulations/requirements at all times

Job Requirements :

• Degree in Civil Engineering accepted by Singapore PE Board/BCA
• Minimum 8 years experiences as a Project Manager, exposures with major projects in Civil Engineering /Building Construction Industry
• Knowledge of best practices in Construction Project Management
• Excellent in Leadership, Analytical, Planning, Organisational, Communication, Presentation skills
• Build and maintain positive relationships with external clients/internal team members

‌Manage the Administrative Team‌: Responsible for recruiting, training and managing the administrative team to ensure that they have the necessary skills and knowledge to complete their work tasks. ‌Develop Administrative Policies and Procedures‌: Work with senior management to develop and update the company's administrative policies and procedures to ensure that they are consistent with the company's strategic goals and regulatory requirements. ‌Office Facilities Management‌: Responsible for managing the company's office facilities, including office space, equipment, supplies, etc., to ensure that employees have a safe, comfortable and efficient working environment. ‌Supply Chain Management‌: Work with suppliers to ensure that the company's office supplies and equipment are adequately supplied, and coordinate budgets and expenditures with the finance department. ‌Document and Record Management‌: Responsible for managing the company's documents and records, including contracts, reports, archives, etc., to ensure their security, integrity and easy access. ‌Meeting and Event Organization‌: Assist in organizing meetings and events inside and outside the company, including conference room reservations, itinerary arrangements, material preparation, etc. ‌Employee Relationship Management‌: Maintain good communication and cooperation with employees, solve employee problems and needs, and provide necessary support and guidance. ‌Risk Management‌: Identify and assess the risks that the administrative department may face, and take appropriate measures to reduce risks. ‌Company external administrative affairs‌: Organize and coordinate various meetings and employee activities of the company, be responsible for external liaison work and handle various certificates and licenses required by the company. ‌Draft and archive company-related documents‌: Draft and archive company-related documents, collect and organize internal information of the company, and organize and compile company events in a timely manner. ‌Manage important qualification certificates of the company‌: Manage important qualification certificates of the company. ‌Preside over the construction work within the department‌: Preside over the construction work within the department, build and maintain the internal network. ‌Coordinate the company's internal administrative personnel and other work‌: Coordinate the company's internal administrative personnel and other work. ‌Propose suggestions on cost control methods‌: Propose suggestions on cost control methods.

Lead and guide the quantity surveying team in contracts administration to ensure quality and timeliness in delivery of their assigned tasks and responsibilities.

• Advise and resolve requests for equitable adjustment, contract disputes and contract claims.
• Oversee the preparation and monitoring of project cost budget, cash-flow cash-flow for project, track changes in design/construction work and adjust budget projections accordingly.
• Oversee and manage main contract progress claim and subcontract payment.
• Work closely with the project team to ensure timely award of subcontractors and suppliers.
• Ensure timely finalization of main and subcontract.
• Any other duties that may be assigned.

Interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected]

Thank you for your application but we regret that only shortlisted candidates will be notified.

Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.

Requirements:

• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.
• Able to work shifts, weekends and Public Holidays

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

A Outlet Manager plays a crucial leadership role in overseeing the day-to-day operations of a hair salon branch. Their responsibilities typically span managing staff, ensuring customer satisfaction, and driving business growth. Here's a breakdown of the main roles and responsibilities:

1. Staff Management and Development

• Hiring and Training: Responsible for recruiting, interviewing, and hiring qualified staff members, including hairstylists, receptionists, and other salon personnel.
• Training and Mentoring: Conducts training programs to ensure staff are up-to-date with the latest trends, techniques, and customer service protocols. Encourages continuous professional development.
• Scheduling and Delegation: Manages employee schedules to ensure appropriate staffing levels while considering peak hours, leaves, and employee preferences.
• Performance Management: Monitors and evaluates the performance of salon staff, providing feedback, coaching, and disciplinary actions if necessary.

2. Customer Service Excellence

• Customer Satisfaction: Ensures clients receive high-quality service and that any complaints or concerns are handled promptly and professionally.
• Client Relationship Management: Builds and maintains relationships with regular clients, ensuring they are satisfied and encouraging repeat business.
• Quality Control: Monitors the services offered to clients, ensuring that hairstyling, treatments, and other services are consistently delivered at a high standard.

3. Operations and Administrative Oversight

• Inventory Management: Oversees the salon's inventory of products (shampoos, conditioners, styling products, etc.) and ensures stock is replenished on time. Manages supplier relationships.
• Health and Safety Compliance: Ensures that the salon operates in compliance with health and safety regulations, maintaining cleanliness and sanitation standards.
• Cash Management and Accounting: Oversees financial transactions, processes payments, and manages the budget. May also assist in invoicing and accounting tasks.
• Booking and Appointments: Manages appointment systems, ensures optimal booking schedules, and handles walk-ins.

4. Marketing and Promotion

• Promotions and Advertising: Develops and implements local marketing strategies, including promotions, social media campaigns, and events to increase customer footfall and sales.
• Loyalty Programs: Oversees the creation and management of loyalty programs or customer incentives to build a strong, repeat client base.
• Brand Representation: Represents the salon's brand and image, ensuring all aspects of the branch align with the overall brand standards and reputation.

5. Financial Performance and Budgeting

• Budgeting: Develops and manages the salon’s budget, ensuring expenses are controlled and profits are maximized.
• Sales Targets: Sets and monitors sales targets for the salon and individual staff, working to meet or exceed revenue goals.
• Cost Control: Identifies areas of unnecessary expense and implements measures to reduce costs without compromising quality.

6. Leadership and Team Building

• Motivation and Morale: Fosters a positive work environment by motivating staff, building team cohesion, and resolving conflicts.
• Leading by Example: Demonstrates professionalism and exceptional customer service in daily interactions, inspiring staff to follow suit.
• Problem-Solving: Quickly addresses issues that arise in the salon, such as customer complaints, staffing shortages, or equipment malfunctions, ensuring minimal disruption to business operations.

7. Compliance and Reporting

• Reporting to Senior Management: Regularly reports on the performance of the salon, including sales data, customer feedback, and staff performance.
• Legal Compliance: Ensures the salon follows labor laws, health regulations, and industry-specific legal requirements.
• Licensing and Permits: Manages any necessary licensing, certification, or regulatory paperwork required for the salon to operate legally.

8. Business Development

• Expansion and Growth: Identifies opportunities to expand the client base, such as hosting events, partnerships with local businesses, or offering new services.
• Market Trends: Stays informed on trends within the beauty and hair care industry, incorporating popular treatments or services into the salon’s offerings.

Summary of Key Skills:

• Strong leadership and communication skills
• Customer service and relationship-building abilities
• Financial acumen and budget management
• Ability to manage a diverse team and ensure performance
• Knowledge of the latest trends and techniques in hairdressing
• Marketing and business development skills

The outlet manager is the key person who ensures the efficient operation of the salon, the satisfaction of customers, and the success of the business as a whole.

Main Duties & Responsibilities:

• Report directly to Operation Manager
• Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc
• To motivate staff in building team work, ensure good communication among staff and foster a positive working environment
• To establish good relationship and provide excellent service to customers
• Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc
• Empower staff to accomplish task and achieve desired goal
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)

• Oversee the daily store operations and its manpower planning

• Hire, train, motivate and manage the team to achieve the best results

• Responsible for admin duties in the outlet including but not limited to inventory management, sales forecast, invoices consolidation, generate reports such as sales report or costing report and attend management meetings

• Conduct monthly inventory checks in operating equipment and supplies

• Work closely with relevant personnel at all levels by maintaining an effective communication, to ensure smooth execution of various activities/promotions

• Ensure smooth operations of the store with compliance to product quality, hygiene & safety standards

• Appraise employees for their performance regularly and provide feedback to improve performance

• Involve in investigation of issues relating to customer feedbacks on service and product quality

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Ensure that the handover, closing and opening procedures are complete in each shift

• Perform other duties/tasks as required

Requirements:

- Minimum 1 year of experience at supervisory role in managing a Cafe/Restaurant/Fast food sector or other sectors

- Good people management skills, strong communication skills and hands-on duties

- Ability to prioritize tasks and manage time effectively

- Desire to work in a fast-paced environment and work well under pressure

- Pleasant, mature, outgoing, meticulous with good interpersonal skills

• Business planning and strategy: develop and implement strategic business plans to drive growth and achieve revenue targets.
• Collaborate with internal stakeholders to align business objectives and strategies.
• Oversee and handling day to day operations.
• Visiting external customers, retailers, wholesalers. Maintaining exciting customers and expending new potential customers.
• Meet or achieved yearly sales target set by Company management.
• Manage Company marketing budget and expenses.
• Any other ad-hoc duties as assigned.
• The Company reserves the right to second you to any of our related company (included overseas company) to perform any duties assigned to you.
• Experience in the marine & offshore industry in Southeast Asia is an advantage.

Others

• Remuneration: Basic + Commission based incentives

Key Responsibilities:

1. Financial Reporting and Analysis

• Oversee Accounts staff in administering the overall financial functions and ensuring timely preparation of monthly, quarterly, and annual financial reports.
• Present findings, financial performance, and recommendations to senior management.

2. Strategic Financial Planning and Advisory

• Participate in financial planning and provide strategic advice to the Managing Director on financial-related matters.
• Collaborate with department heads to align financial planning with company objectives and drive profitability.

3. Budgeting and Forecasting

• Lead the budgeting and financial forecasting processes, ensuring alignment with business goals and targets.
• Work closely with relevant departments to monitor budget adherence and control costs.

4. Financial Control, Tax, and Compliance

• Handle all corporate tax and GST matters, ensuring compliance with local tax regulations.
• Maintain and enforce finance policies, internal controls, and regulatory compliance.
• Supervise Accounts Payable (AP) and Accounts Receivable (AR) functions, ensuring accurate invoicing, collections, and vendor payments.

5, Cash Flow and Credit Management

• Manage cash flow requirements, oversee credit control, and optimize working capital.
• Monitor bank balances, manage payments, and coordinate with banks on financing and foreign exchange as required.

6. Financial Operations and Process Improvement

• Identify opportunities for process enhancements to improve financial efficiency, reporting accuracy, and operational effectiveness.
• Leverage financial technologies to streamline processes and support faster reporting.

7. Team Leadership and Collaboration

• Supervise junior finance staff, providing mentorship and fostering a collaborative work environment.
• Work closely with other departments (e.g., Sales, Operations) to align financial processes and support cross-functional objectives.

8. Ad-hoc Financial Support

• Provide financial analysis for ad-hoc projects and business decisions as required by management.
• Participate in strategic initiatives by providing financial perspectives and data-driven insights.

Requirements:

• Education: Degree in Finance, Accountancy, or a related discipline; professional certifications such as CPA/CA are preferred but not required.
• Min 5 years of relevant experience in finance, specifically within the retail sector.
• Strong understanding of financial reporting, budgeting, and retail-specific financial controls.
• Proven ability to handle full-spectrum accounting, including AP, AR, and financial reconciliation.
• Proficiency in financial software and advanced Excel skills.
• Analytical mindset with the ability to interpret complex financial data and deliver insights.
• Excellent communication skills, capable of conveying financial information to non-financial stakeholders.
• High attention to detail, with a proactive approach to identifying and solving financial issues.
• Ability to work independently and collaboratively, balancing hands-on responsibilities with team leadership.
• Proficiency in English and Mandarin is preferred, given the need to liaise with internal and external stakeholders.

Our client is a company that is revolutionizing operational efficiency by addressing manpower challenges with innovative solutions. With their groundbreaking technology already making a significant impact in over 30 countries, they are experiencing continued growth. As they continue to grow, they are seeking a Service Manager to join their team.

Key Responsibilities:

Team Leadership:

• Lead and manage a team of field technicians, fostering a positive and productive work environment.
• Provide coaching and training to team members on technical skills, safety protocols, and customer service best practices.
• Conduct regular performance evaluations and support career development for team members.

Field Service Operations:

• Oversee field service activities to ensure timely and effective servicing of robots and machinery.
• Actively participate in servicing and troubleshooting machines as needed, demonstrating hands-on technical expertise.

Customer Relationship Management:

• Build and maintain strong relationships with customers, ensuring their needs are understood and met.
• Address customer inquiries and concerns promptly, providing solutions and ensuring high levels of satisfaction.

Technical Expertise and Support:

• Provide technical support to team members and customers, leveraging deep knowledge of robotic systems and machinery.
• Stay updated on the latest industry trends and technologies to enhance service offerings.

Data Management and Reporting:

• Comfortable working with numbers, analyze service metrics to identify trends, areas for improvement, and opportunities for efficiency.
• Prepare and present regular reports on service performance, customer feedback, and team productivity to management.

Process Improvement:

• Identify opportunities to improve service processes and implement best practices to enhance operational efficiency.
• Collaborate with other departments to ensure seamless service delivery and customer satisfaction.

Requirements:

• Bachelors degree in Engineering, Technical Management, or a related field; relevant certifications are a plus.
• A minimum of 3-5 years of experience in field service management, preferably in robotics or automated systems.
• Proven leadership skills with the ability to motivate and develop a technical team.
• Strong technical aptitude and problem-solving skills, with hands-on experience servicing machinery.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Proficient in data analysis and comfortable using service management software.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

EA Personnel Number: R1326341 Ng Zhenyu