Main Duties & Responsibilities:

• Report directly to Operation Manager
• Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc
• To motivate staff in building team work, ensure good communication among staff and foster a positive working environment
• To establish good relationship and provide excellent service to customers
• Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc
• Empower staff to accomplish task and achieve desired goal
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

As the Restaurant Manager, you will oversee the day-to-day operations, ensuring smooth and efficient service while maintaining the highest standards of food quality and customer experience. You will be responsible for managing the staff, controlling costs, and implementing strategies to improve profitability while upholding the authenticity and quality of Korean cuisine.

[Key Responsibilities]

· Operational Management:

- Oversee the daily operations of the restaurant, including kitchen, dining, and customer service.

- Ensure food preparation and presentation meet the highest standards, adhering to Korean culinary traditions.

- Monitor inventory and manage supplies, ensuring the availability of key ingredients, especially those critical for authentic Korean dishes.

- Ensure compliance with health, safety, and sanitation regulations.

· Customer Service:

- Lead efforts to provide excellent customer service, creating a welcoming and comfortable atmosphere for all guests.

- Handle customer complaints and feedback professionally and work on continuous service improvement.

- Develop strategies to enhance the customer experience and increase customer loyalty.

· Staff Management:

- Recruit, train, and manage restaurant staff, including kitchen and front-of-house teams.

- Create work schedules, manage shifts, and oversee team performance to ensure efficient operation.

- Foster a positive work environment and motivate the team to deliver top-notch service.

- Conduct regular training sessions on food safety, service techniques, and knowledge of Korean cuisine.

· Marketing & Promotion:

- Assist in promoting the restaurant through social media and digital marketing platforms.

- Coordinate special events, seasonal promotions, or themed nights that highlight Korean culture and food.

- Work closely with the Managing Director to develop and execute marketing strategies aimed at attracting more customers.

· Inventory & Supply Chain:

- Monitor stock levels of food and beverages, ensuring that key ingredients for Korean dishes are available.

- Maintain relationships with suppliers, negotiate contracts, and oversee the timely delivery of goods.

- Implement inventory control measures to minimize waste and optimize resource use.

· Quality Control:

- Ensure all food and beverages meet quality standards in taste, presentation, and freshness.

- Work closely with the kitchen team to maintain consistency in the delivery of signature Korean dishes.

- Regularly review and update the menu in collaboration with the head chef to reflect seasonal ingredients and customer preferences.

[Qualifications]

· Bachelor's degree in Hospitality Management, Business Administration, or a related field.

· Minimum 1+ year of working experience as a Restaurant Manager or similar role, preferably in a Korean restaurant or the F&B industry.

· Strong knowledge of Korean cuisine, culture, and ingredients.

· Excellent leadership and team management skills, with experience managing a diverse staff.

· Solid understanding of restaurant operations, including customer management, and inventory management.

· Ability to handle high-pressure situations, particularly during busy meal times.

· Proficiency in point-of-sale (POS) systems.

· Proficiency in Korean language is preferred to effectively communicate with Korean staffs and Korean customers.

*We regret to inform you that only shortlisted candidates will be notified. Thank you.

Job Description

- Oversees all phases of site construction, including initiation, planning, execution, monitoring, and closing.

- Coordinate with sub-contractors, suppliers, and all relevant team

- Cost management and budgeting

- Inspect drawings and specifications, timely problem solving

- Inspect the quality and safety of the project

- Ensure all requirements are in line with all relevant authority

Requirements

- Fluent in Chinese and English

- Degree in Engineering (Prefably Civil)

- Minimum 5 years relevant experience

- Autocad, MS Office

- Able to travel

Company Profile

This is a multinational corporation and technology company. The Company is hiring a Marketing Manager, who will be responsible for managing regional marketing infrastructure in Asia.

Job Descriptions

• Own marketing budget and multi-channel campaigns from end to end
• Manage the set-up of one-time and automated campaigns including creating and editing templates, manage targeting and segmentation, scheduling, editing, and deployment to drive program adoption at scale
• Manage monthly digital marketing calendar to document and schedule all communications
• Manage a continuous, meticulously planned and documented testing plan to continually improve performance of the channels
• Track digital communication best practices in the region, monitor industry trends, and make recommendations

Qualification & Experience:

• 5+ years of marketing experience
• Experience in building, executing and scaling cross-functional programs or marketing campaigns from concept to completion

• Oversee the daily store operations and its manpower planning

• Hire, train, motivate and manage the team to achieve the best results

• Responsible for admin duties in the outlet including but not limited to inventory management, sales forecast, invoices consolidation, generate reports such as sales report or costing report and attend management meetings

• Conduct monthly inventory checks in operating equipment and supplies

• Work closely with relevant personnel at all levels by maintaining an effective communication, to ensure smooth execution of various activities/promotions

• Ensure smooth operations of the store with compliance to product quality, hygiene & safety standards

• Appraise employees for their performance regularly and provide feedback to improve performance

• Involve in investigation of issues relating to customer feedbacks on service and product quality

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Ensure that the handover, closing and opening procedures are complete in each shift

• Perform other duties/tasks as required

Requirements:

- Minimum 1 year of experience at supervisory role in managing a Cafe/Restaurant/Fast food sector or other sectors

- Good people management skills, strong communication skills and hands-on duties

- Ability to prioritize tasks and manage time effectively

- Desire to work in a fast-paced environment and work well under pressure

- Pleasant, mature, outgoing, meticulous with good interpersonal skills

We are looking for an experienced IT Manager to oversee the development, maintenance, and support of our IT systems and infrastructure. The ideal candidate will have a strong background in IT management, cybersecurity, and vendor coordination, ensuring the efficient operation of our IT services while safeguarding against technology risks.

Key Responsibilities:

• Oversee and manage IT systems, including ERP, HR, and logistics platforms.
• Ensure cybersecurity controls are implemented and maintained, identifying risks and recommending appropriate solutions.
• Manage vendor relationships, negotiating hardware/software contracts, and ensuring timely delivery of IT services and solutions.
• Lead IT projects, including defining roadmaps and executing them effectively.
• Manage IT infrastructure, including network monitoring, Office 365 admin, server support, and firewall/security alerts.
• Deliver asset management, cybersecurity awareness training, and outsourced infrastructure management.
• Provide support for server and Office 365 management, ensuring smooth IT operations.

Qualifications & Experience:

• Solid working knowledge of ERP systems, particularly Microsoft 365 Business Central, and HRMS (Bipo) and TMS platforms.
• Proven experience in managing vendors and stakeholders, ensuring effective IT service delivery.
• Strong communication skills with the ability to present and explain technical solutions clearly to both internal and external parties.
• Experience in developing and implementing digital solutions to increase productivity is an advantage.
• Relevant experience in handling IT infrastructure and operations.
• Extensive experience managing and monitoring IT operations with the support of outsourced vendors.

Why Join Us?

• Lead and drive key IT initiatives that contribute to business success.
• Collaborate with a dynamic team in a growing and technology-driven environment.
• Be part of exciting projects that enhance productivity and security within the organization.

If you're an IT professional with strong technical and leadership skills, we invite you to apply today and make an impact in our evolving digital landscape.

Aventir Group Pte Ltd

EA License: 24C2542

• Experience in manufacturing is preferred
• 
  
• Experience in managing and leading workers
• 
  
• Good communication with customers
• 
  
• Need to travel
• 
  
• Maintain employees by recruiting, selecting, mentoring and training them.
• 
  
• Ensure a safe, secure and legal working environment.
• 
  
• Develop opportunities for personal growth.

Responsibilities

• Works with Director, Business Development to identify, initiate, and analyze potential partnerships.
• Supports the coordination of all aspects of the development process both internal and external, including prospecting/qualification, pitching, due diligence, contract negotiations.
• Successfully onboards units to the platform to meet individual unit goals.
• Overseeing projects at one or multiple stipulated sites.
• Promote the company’s products/services addressing or predicting clients’ objectives.
• Developing goals for the development team and business growth and ensuring they are met.

Job Requirements:

• Proven work experience as a sales manager.
• Knowledge of basic knowledge of air conditioning.
• Need to working on weekend.
• Need to working overtime.

5 Day Work Week,

44 Hours a Week

2 Full-Shift 10am - 10pm (2 meal breaks)

3 Mid-Shift 12pm - 10pm (1 meal break)

Location: Bugis +, Singpost Centre, Tampines

Responsibilities

• Responsible for the daily store operations and supervising a team of retail associates ensure smooth operation.
• Ensuring visual merchandising and housekeeping are kept to company standard.
• Maintaining a high standard of personal and team members grooming & appropriate conduct.
• Provides excellent customer service and maintains a pleasant shopping environment consistent with our brand image.
• Establish regular contacts with existing and potential customers, maintaining healthy customer relationship, keeping customers informed on new products or services, changes etc.
• Other duties as assigned

Requirements

• Minimum 3-5 years experiences in customer service in retail environment & Beauty industry
• Able and willing to work retail hours, including weekends and public holidays.
• Passionate about the beauty and retail industry.
• Excellent customer service and sales oriented.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

We are looking for highly enthusiastics and energetic outlet manager to oversees multiple stores' performance to ensure smooth operation daily and assist with the overall growth and success of the Company. You will be accountable for the success of your individual store by managing the KPI highlighted below.

• Prior experience in managing multi-site F&B outlets
• Excellent interperonal & communication skills with excellent written & spoken English
• Ability to work as part of team in a fast paced, continually changing environment
• Ability to identify areas of improvement and to develop and implement process improvements and SOPs within the Operations team.
• Drive sales to hit monthly target set for the store
• Complete weekly store admin and reports and liaise with Operations and head office staffs
• Maintain stores cleanliness and vibe
• Able to work on weekend and public holidays

Your career path is only determined by your abilitiy, attitude and results. We strongly believe in being an individual in the work place and that attitudes are contagious! So make ours worth catching!

Interested candidates are invited to apply online with a comprehensive resume.

• More than 10 years of working experience in the General Manager position.
• Social resources and development plans of related industries can help the company's future development.
• The resources of the foreign labor market have advantages, which can help companies recruit more qualified construction workers
• Conduct technical reviews to ensure compliance with project requirements.
• Coordinate activities with subcontractors in accordance with project schedules and contract requirements.
• Manage budget and expenditure of the project to ensure adherence to budgetary guidelines.
• Manage resources required on site.
• Manage workplace safety in accordance with safety and health regulations.
• Monitor quality of construction to ensure compliance with building control regulations.
• Monitor the progress of construction to ensure it adheres to the project timeline.
• Negotiate with relevant parties to ensure projects are completed on time and within budget.
• Plan work schedules to ensure project plans are carried out as planned.
• Prepare reports to track the progress and cost of the project.
• Prepare tenders and contract bids.
• Supervise site labour force to ensure project operations comply with standards and regulations.

Responsibilities:

• Assist walk-in customers with inquiries, product recommendations, and any other assistance related to feng shui products and services.
• Provide professional, unbiased sales advice and share knowledge of feng shui principles to help customers make informed decisions.
• Maintain high standards of customer service, ensuring each customer receives personalized and positive experiences.
• Perform daily cleaning duties and ensure that products are well-merchandised and neatly displayed according to store standards.
• Achieve and exceed sales targets, contributing to the store’s overall success.
• Foster teamwork and collaborate closely with staff to meet store goals.
• Manage certain aspects of human resources, including training new employees and ensuring that team members' performance and development are aligned with store expectations.

Requirements:

• Minimum of 5 year of sales experience, preferably in retail or feng shui-related industries.
• Friendly, approachable, and customer-focused with a strong desire to deliver excellent service.
• Team-oriented with the ability to effectively communicate and collaborate with team members.
• Some experience in human resource management, capable of training and guiding team members.
• Enjoy working in a retail environment and comfortable with weekend and public holiday shifts.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

Key Responsibilites and Accountabilities

• Staff Management
• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures with the guidelines provided by the Human Resources Department
• Accountable for the achievement of top line and bottom line targets
• Training and development of the team (Cash handling, Inventory Management, Carmera setting, EPX/IMIX, Salesmanship)
• Maintains site staff quality by training, on the job evaluations, image quality, assessments and guest service evaluations
• Ensures availability of merchandise and services by maintaining inventories
• Knowledge in basic trouble shooting of the equipment in the site
• Generate reports to be used by various departments
• Make recommendations on pricing by reviewing sales activities; determining additional needed sales promotion; studying trends
• Maintains the stability and reputation of the site by complying with legal and partner requirements
• Knows and understands how to read a P&L and make the necessary operational adjustment to positively affect it.
• Ensure accurate reports are accumulated and sent to DM and head office
• Contributes to team effort by accomplishing related results needed
• Build a good relationship with internal management and partners
• Responsible for keeping accurate records to assist with payroll and OT on a daily basis for the team on site
• Implement guidelines provided by HR Department in the management of hi/her team
• Adheres to Company image and grooming standards at all time whilst on duty
• Perform any other reasonable tasks as may be requested from time to time

Skills and Qualification

• Candidate must possess at least Primary/Secondary School/"O" Level, Diploma/Advanced/Higher/Graduate Diploma in any field.
• Required language(s): English
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): customer service, leadership, microsoft excel, communication, extrovert
• Preferably Manager specialized in Sales - Retail/General or equivalent.
• Excellent verbal and written communication skills
• An extrovert who does not mind striking up conversation with complete strangers
• The ability to impart knowledge and create and training others within the organisation
• Flexible and adaptable
• A self-motivated fast learner

Job Description & Requirements

As a Restaurant Manager, you will:

• Manage day-to-day operations independently within budgeted guidelines
• Always delivering high-quality food and beverage products
• Responding efficiently and accurately to feedback and complaints
• Prepare employee schedules and ensure sufficient staffing for all shifts.
• Generating sales and meeting targets through proper execution of marketing strategies
• Hire, train, and retain team members
• Maintain Standards and Standard Operating Procedures for store operations
• Responsible for inventories and stock-taking activities
• Regularly inspect equipment to ensure they are maintained well and in good working order
• Comply with F&B safety and hygiene policies and procedures

We are looking for people who have:

• Min NITEC with 2 years of working experience in the F&B industry as a supervisor or in other industries
• Diligent team player passionate about F&B operation
• Good communication and leadership skills
• Ability to handle multiple tasks
• Working knowledge of MS Words /Excel and Email
• Determined and capable to work under pressure in a fast-paced environment

Benefits

• Annual Leave
• AWS and Various Incentives (T&C will apply)
• Free Duty Meals & Staff Discount
• Medical Benefits
• Insurance Coverage
• Training & Development
• Career Progression
• Long Service Awards

Job Description:

- Manage existing maintenance contract and lead efforts in preparing, analysing and negotiating of new contract.

- Chair regular contract performance meeting and maintain close communication with customer.

- Work closely with internal stakeholders (ie. Operation team) to ensure contract deliverables are met.

- Drive continuous improvement in work processes.

Job Requirements:

- Bachelor of Business, Law, Engineering or related disciplines.

- Preferably experience in contract management and knowledge in military equipment.

- Highly motivated individual who is able to work independently and lead a team.

Job Title – Site Manager

Job Description & Requirements.

1. Involve in Programming, Scheduling, and Progress tracking of projects·

2. Co-ordinate with Main Contractor, Consultor, Site Supervisor and Sub-contractors on Technical Matter, Progress matters and prepare monthly and weekly reports.

3. Liaison with Owner/Consultor and Main Contractor with the various agency on the incoming utility service.

4. To develop, monitor, and review equipment and manpower deployment plans for project sites·

5. To perform monthly/weekly/daily project progress reporting activities·

6. To monitor the progress of projects and Update the management for any schedule variances·

7. Act as a point of contact and communicate project status to all participants·

8. Any other ad-hoc assignment being assigned from Superior·

9. Knowledge of Plumbing/Sanitary Works.

10. A License Plumber and/or License Gas Service Worker.

Requirements: ·

1. Diploma or Professional Certificate in Engineering (Mechanical) / Construction or equivalent. ·

2. Min 2 years’ experience in similar experience and managing a few sites. ·

3. Excellent communication and presentation skills. ·

4. Knowledge in project management. ·

5. With BCA BCPPF qualifications is an advantage.

6. Knowledge of Plumbing/Sanitary and Gas as an Advantage.

7. Holder of as a License Plumber/License Gas Service Worker.

Job Description:

• Oversee the HR division and exercise leadership and management authority.
• Develop and implement talent acquisition and retention strategies as well overseeing the recruitment process.
• Work closely with internal departments in manpower planning, budgeting as well employees’ training & development programs to support business growth.
• Design company policies and setting objectives for HR team to promote healthy working environment.
• Support and suggest improvement to existing HR initiatives.
• Maintain HR procedures that comply with labour regulations.

Job Requirement:

• Excellent interpersonal and communication skill
• Proven working experience as HR generalist
• Excellent active listening, negotiation and presentation skills
• Good knowledge of Singapore Employment Act and Labour Laws
• Sound knowledge and understanding of employee benefits & HR practices
• Company is located at East Singapore

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

Software Manager

As a Software Manager , you will be part of a team that will be tasked to implement Projects and liaise with vendors and Business Users and the team on System Requirement, documentation and Software Developement.

Job Scope:

• Solid experience in handling Software Development and Project Management.

• Experience in handling Project Management Life Cycle.

• Involved in Project Management, Design and Application Development.

• Well versed in handling Vendor and Business Users.

• Solid involvement in Software Development Life Cycle.

• Good in Software / Application experience.

• Demonstrated experience in Software/ Application Development.

• Good implementation and production support experience in Java, Python, C++.

• Strong in handling SDLCs and Project Management.

• Ability the handle Project schedule, planning and design.

• Minimum. 8 years of Software Management experience.

• Minimum Degree in Computer Science or equivalent

• Demonstrated experience in in vendor management and managing different level of vendors and stakeholders.

• Good in Team Management experiene.

• Excellent interpersonal and communication skills.

• Able to multi-task and work under stressful environment.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to: jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

As part of CHAGEE Singapore’sexpansion, we are looking for dynamic Store Managers to be part of the pioneering team. You will be responsible for leading the full spectrum of store business management and operations. You will also be an integral anchor to the Barista team on the provision of the CHAGEE store experience.

If you are looking to develop your career with one of the global leading tea beverages brand and be part of this exciting expansion; send in your application now!

What you will be responsible for:

• Responsible for both the strategic and operational work of the store team
• Manages the P&L activities of the store, including net sales, revenue, recruitment, inventory, cost management etc.
• Monitors and maintain integrity of stores operation and the provision of services
• Ensure quality control and assurance standards are met
• Team management; including training, performance and productivity
• Mentor team in achieving targets and successful provision of CHAGEE experience
• Serves as main representative between store and customers
• Partner Operations team in planning, development and implementation of short to long term objectives

If you are:

• Passionate, responsible, highly motivated and proactive individuals
• Prior working experience in a fast-moving beverages or F&B operations
• Knowledge of P&L management
• Effective verbal and written communication skills
• Ability to establish effective working relationships with all internal and external stakeholders
• Capacity to work in a fast-paced environment and handle multiple tasks simultaneously
• Work and collaborate as a team to achieve and ensure smooth operational success

· Ensure daily opening and closing duties in the outlet are properly executed

· Overseeing outlet operations and maintaining its operational smoothness

· Maintain high productivity, quality, and customer service standards

· Respond efficiently and accurately to customer feedback

· Recruiting & hiring of restaurant staff

· Responsible for induction training and on the job training of new employees and also

newly promoted staff

· Responsible for employee's performance and discipline

· Responsible for achieving target sales and profit levels

· Liaise with Central Kitchen and external suppliers for ordering

· Manage stock levels of beverage and other related utensils and cutleries

· Backend duties: Sales report, stock takes, scheduling etc

· Ensuring safety, cleanliness and sanitation standards are adhered to by all staff

of the restaurant

· Help out at other outlets when needed.

· Handle any other duties assigned by Outlet Manager/ Area Manager

· Minimum GCE O-Level or ITE qualifications

· Minimum 3 years managerial experience in F&B or relevant experience

· Positive attitude with ability to influence and lead a team

· With F&B experience is an asset but not essential

· Pleasant and cheerful personality, energetic and team player

· Provide friendly and professional service to customers

· Able to multi-task, adapt to fast paced environment and work under pressure

· Able to perform split shift and work on weekends and public holidays

Possess WSQ Food & Hygiene Certificate

· 12 hrs shift work / 6days, PH required to work

R22108752

23C1607

• Preparing tenders for clients and commercial bids to help bring in new business
• Developing and presenting project proposals
• Producing plans and estimating budgets and timescales
• Discussing, drafting, reviewing and negotiating the terms of business contracts
• Managing construction schedules and budgets
• Attending site meetings to monitor progress
• Liaising with technical and financial staff, sub-contractors, legal teams and the client’s own representatives
• Provide advice on contractual claims and procurement strategy.
• Analyze outcomes and write detailed progress reports.
• Value completed work and make progress claims.
• Track of any variations for ongoing projects that may affect costs.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Your responsible for :

1) Create positive mindset and have good listening skill toward staff, and customer.

2) Recruiting of staffs directly only (not using any agents)

3) Oversee house keeping and cleanliness at all area of resturant

4) Observing and evaluating staff performance, and provide counselling to staff.

5) Correcting staff procedures to ensure the Company quality standards,

6) Ensure smooth work flow speed process and services.

7) Ensuring of OJT (On Job Training) to all staff.

- Good customer services

- Sanitation, Safety & Hygien procedures

- Company F&B preparation standard and speed food preparation with

Quality

8) Oversee all operation costs.

9) Acheve to sales target, and analyse information related to Profit & Sales.

10) Maintain all cutleries, equipments and facilities of resturant.

Duties:

1) Ensure all employee to follow YAYOI -SOP & QSC guide line

2) Attain Managers meeting at HQ.

3) Ensure No- expired product serve to customers.

4) Ensure all order from suppliers is in order.

5) Conducting daily briefing for staff ( twice a day)

6) Check on daily target given by HQ and ensure is met.

7) Reduce on food wastage.

8) Manage and coordinate activities of staff from preparing and serving Food & Beverage (F&B).

JOB SUMMARY

• We are hiring a Client Manager for the Global Subsidiaries Group of Corporate, Commercial and Institutional Banking. The Global Subsidiaries Group looks at all inbound business in Singapore from a CCIB perspective.
• The Client Manager is the pivotal relationship in the Client Delivery team responsible for delivering exceptional
• client account management. The Client Manager is responsible for proactively managing the client account on all day to day maintenance activities to ensure the highest level of client service and relationship health.

Business Partnership

• Provide direct support to the RMs for the assigned client portfolio as follows:
• Ensure the highest level of client service and risk mitigation through proactive client account management support with client on-boarding, credit monitoring and flow maintenance
• Actively engage and collaborate with clients, RMs and Product Partners to understand and respond to any issues/concerns relating to the ongoing account maintenance including highlighting any unusual utilization patterns to coverage teams
• Provide proactive support on account maintenance activities like documentation, reporting etc by engaging and collaborating with the client and internal stakeholder including Credit, Legal and Compliance and relevant ops teams as required to ensure the clients expectations are met or exceeded
• Escalate issues/concerns relating to account maintenance activities to the CM Team Lead for follow up as relevant

Documentation: Credit (existing deals – Renewals/Amendments) & Other (Excluding credit approvals)

• Engagement and coordination with Legal & Compliance, documentation units and Clients on standard documentation requirements such as standard terms, country supplements, banking facility letter, master credit terms, supplementary letters etc
• Obtain necessary approvals for T&C deviations on standard documentation from the relevant authoriser as necessary
• Follow through to ensure documentation completion and validate limits are correctly loaded/reflected in operating systems
• Ensure document deficiencies are minimised, tracked and are rectified in a timely manner
• Liaise with internal stakeholders if required on CDD related items

Account Management & Portfolio Quality

• Ensure general portfolio hygiene of client data from a quality control perspective i.e. correct client tagging, limit information, segment classification etc..
• Annotate on past dues and excesses daily in the portfolio. Ensure excesses/past dues are regularized on time and cash/cheques are released on time. Any exceptions to be highlighted to relevant stakeholders.
• Review and follow up on Unsettled (FX) Past Due Trades reports & Failed trades reports with Operations
• Support Loan Drawdown, Cash Management, Trade Offerings & Audit Confirmations
• Manage any client related data queries and remediation efforts, including first level escalations on account maintenance activities
• Seek transactional approvals as necessary (i.e. trade, cash) and release trade offerings on time to ensure faster TAT on trade transactions.
• Attend ASTAR and Documentation related meetings as appropriate and participate in relevant business meetings, forums or committees as required.
• Provide support on other projects as assigned ie CIB Client Surveys, other business initiatives
• Support Network Delivery through documentation facilitation

RESPONSIBILITIES

Processes

• Ensure adherence to all internal/regulatory policies & regulations
• Co-ordinate with internal stakeholders to rectify any ops related issues which can be resolved locally and issue instructions wherever required within authority

Risk Management

• Be proactive in ensuring compliance with Bank policies and procedures and lead preparation of client files for audit purposes

Governance

• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Help drive the business to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Adhere to local regulator, MAS’ prescribed responsibilities and Rationale for allocation.

Key Stakeholders
Internal:

• Relationship Managers for designated portfolio
• Credit Analyst for designated portfolio
• Product partners for designated portfolio
• Key functional partners
• CM Team Lead
• Segment Leadership team

External:

• Clients
• Legal firms, Audit
• Market Data Services providers

Other Responsibilities

• Embed Here for good and Group’s brand and values in CIB Singapore
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 3+ years experience in corporate banking or other relevant environment
• Exposure to Corporate Banking product suite
• Client focused mindset with demonstrated success in building strong client relationships and/or engaging and servicing clients effectively
• Ability to meet the client’s account maintenance needs and effectively support the GAM/FAM with all process, reporting and documentation management requirements including CDD and Credit support
• Risk & AML certified as stipulated by Bank policy for Client Manager role
• Exceptional collaboration skills and ability to work effectively in a team
• Excellent communication skills – verbal and written with ability to engage effectively with stakeholders at
• all levels both internal and external
• Strong ability to problem solve
• Demonstrated ability to work under pressure, operate with a sense of urgency and deliver to tight deadlines
• Well organised with strong ability to prioritise effectively
• Strong understanding of client delivery processes and adherence to standards and controls

Preferably with :

• Strong understanding of client delivery processes and adherence to standards and controls
• Strong product knowledge including cross-product operational knowledge and/or experience
• Comprehensive understanding of all systems required to effectively manage the client account
• Knowledge of coverage policies core to the responsibilities of this role i.e. CDD, Credit and Bank legal documentation frameworks
• Strong understanding of Credit & AML Risk
• Comprehensive understanding the network and ability to facilitate network delivery through relevant documentation support
• Understanding of the client’s account management needs and expectations
• Sound analytical skills to identify emerging risks, analyse transactional reports and identify issues
• Ability to meet the client’s account maintenance needs and effectively support the GAM/FAM with all process, reporting and documentation management requirements including CDD and Credit support

Role Specific Technical Competencies

• Manage Conduct
• Risk Management and Internal Controls (SIF)
• Business - Strategy and Business Model (SIF)
• Problem Management Process

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers