Our client is an international medical device company. This is an exciting opportunity to join a growing organization that is looking to launch new products in the region. You will manage interventional cardiology products, selling directly to hospitals in your territory to achieve sales and gross profit goals. This is a newly created role due to business expansion in Singapore.

Job Responsibilities:

• Build and maintain relationships with healthcare professionals and stakeholders in the territory.
• Identify and pursue new business opportunities to achieve sales targets.
• Provide technical support during interventional cardiology procedures.
• Conduct product demonstrations and training for healthcare teams.
• Collaborate with internal teams to ensure smooth product delivery and customer satisfaction.
• Monitor market trends and competitor activity to refine sales strategies.
• Prepare regular reports on sales performance and customer feedback.

Requirements:

• Degree in Biological Science, Business Administration, Nursing or related discipline.
• 3-5 years of successful direct sales experience in medical devices, preferably in interventional cardiology or related fields.
• Ability to provide on-site support during medical procedures.
• Highly driven, independent and strong sales track record.

How to Apply:

Interested applicants may apply by sending in your updated resume (in MS Word format). We regret that only shortlisted candidates will be notified.

Consultant: Henry Zheng

Registration Number: R1106964

EA License Number: 17C8502

• Ample opportunities for professional growth
• Empowered to innovate and advance professionally within the company

About Our Client

Our client is a global leader in providing safety products that are designed to protect people from hazards in the workplace and other environments. The company operates in over 60 countries worldwide and serves industries such as construction, manufacturing and infrastructure.

Job Description

• Build on existing client relationships to generate new sales opportunities.
• Secure Residential, Commercial, and Government projects within the APAC region.
• Foster strong relationships with Consultants, Contractors, and other industry stakeholders to drive product adoption in the market.
• Provide training to external clients on product usage and benefits.
• Actively pursue new client opportunities to increase sales revenue.
• Meet and exceed the annual sales targets set by the management team.
• Negotiate commercial contracts across the region.
• Collaborate closely with internal teams to enhance product knowledge and better serve existing clients.

The Successful Applicant

• Experience in B2B sales, preferably in construction project sales, with the ability to pitch to key stakeholders.
• Strong APAC network with Architects, Consultants, and other industry professionals to promote the brand and capture market share.
• Results-oriented and capable of working independently, as you will be part of a lean team in Singapore and need to work with minimal supervision.

What's on Offer

This role is ideal for someone with a strong background in B2B sales, managing multiple stakeholders, and a desire to drive growth and success for the brand in APAC.

Contact

Tiffany Wong (Lic No:R22110815 / EA no: 18S9099)

Quote job ref

JN-082024-6521861

Phone number

+65 6416 9801

Michael Page International Pte Ltd | Registration No. 199804751N

Job Scope:

• Ensure all hospitality policies are implemented
• Build meaningful and professional relationships with residents and family members
• Ensure all households are equipped with clean linens, kitchen items etc for a comfortable stay
• Ensure family members are updated on the residents well- being in terms of activities, outdoors events etc.
• Handle complaints when necessary
• Conduct essential hospitality training for Care Staffs
• Supervise and evaluate Care Staff service delivery
• Ensure all records are kept properly and consistently
• Prepare reports for Head, Hospitality reviewaa

Job Requirement:

• Min Diploma and above in any qulifications
• Prior experience in hotel / hospitality industry is an added advantage
• Able to start work immediately or within a short notice

All interested applicants, please send in your resume to: [email protected]

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

- responsible for sourcing of stalls tenants

- in charge of cafeterias daily operations

- collection of daily sales takings

- updating the POS system records for sales reporting

- possess class 3 licence

- independent and motivated individual

- time management skills

- experience in setting up of new cafeteria

- rostering of daily staff for operations

Looking for F&B Manager of at least 3 years and above, deploy to F&B outlets. Daily job scope includes overseeing daily operations, procurement of goods and inventory control management. Willing to learn and pick up basic cashiering skills. Possess good service attitude to handle customers orders, be able to PR with local and foreign customers to hone customers relationship and handle their requests. Possess good leadership skills to lead a team of 10 or more staffs. May be required to do overtime from time to time, when required to.

1. Can settle all government official documents and manpower issues, which includes basic wages calculations, apply foreign workers permit, settle local staffing problems.

2. Know or willing to learn the basic of making hot beverages.

3. Has to design and put up simple advertisements for empty food stalls.

4. Has to do sales report and set sales targets for staffs on a monthly basis.

5. Teach new staffs the correct language and educate new staffs on company's SOP.

6. Ensure public lavatories are kept and maintained in order, may be required to go hands on if shortage on manpower.

7. Able to handle customers' complaints or feedback and ensure corrections are put into actions.

8. Able to handle conflicts or disputes among staffs.

9. Procurement of goods by maintaing good communication and relationship with suppliers and keep check of inventories level on a daily basis.

Permanent, 5.5 days (8.30am-6pm)

• Plan and implement preventive maintenance programs for all services, ensuring proper contract administration and management.
• Oversee maintenance of M&E (Mechanical & Electrical) services.
• Supervise and manage the technical team, including external subcontractors.
• To handle operational issues, including troubleshooting, manpower allocation and documentation

· Monitoring project work progress and status.

· Tracking KPIs to ensure compliance with performance frameworks.

• Ensure compliance with the Workplace Health and Safety Act and provide guidance on health and safety matters.

Requirements

• Diploma in Engineering or Building.
• Minimum of 5 years in facilities management.

Work location :Upper Thomson Road

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

For better response, pls apply via job page

https://recruitmentalliance.zohorecruit.com/jobs/Careers

click job opening, click relevant position

We regret that only shortlisted candidates will be notified.

Role and Responsibilities:

To prepare and execute the Emergency Response Plan for the premises and distribute the Emergency Response Plan to the occupants of the premises;

• To conduct daily checks and inspections within the premises and remove or cause to be removed any fire hazard that is found within the premises;

• To ensure at all times the fire safety requirements contained in the Emergency Response Plan are complied with;

• To conduct in-house fire drills for the occupants of the premises at least one or twice in every calendar year or on such occasion as may be directed by the Commissioner or SCDF;

• To conduct at least 2 Table-Top Exercise within the premises each year and to evaluate the Emergency Response plan for those premises. To record minute of meetings and provide feedbacks for improvement;

• To furnish incident reports in the event of fire and other related emergencies, including fire drills and Table-Top Exercises;

• To train, coordinate and supervise the Company Emergency Response Team for the remises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies;

• To train the occupants in the premises in first aid, fire-fighting and evacuation in the event of fire or other related emergencies;

• To advise and recommend a list fire-fighting equipment for the Company Emergency Response Team;

• To supervise those premises with Fire Command Centre on the operation in the event of fire and other related emergencies;

• To prepare and implement Arson Prevention Plan for the premises;

• To prepare fire safety guidebooks for the occupants of the premises;

• To carry out fire risk assessment of the premises and recommend areas of improvement;

• To endorse annual Fire Certificate renewal with PE Endorsement.

• Social Media Management
• Digital Ad
• Prior experience working with social media agencies

Job Scope:

• Assist to develop and implement social media strategies, to increase brand awareness, engagement, acquisition, and usage of the Group’s products and services
• Collaborate with appointed agency to develop engaging social media content
• Propose appropriate social media content and media buy strategies
• Manage ad campaigns to optimise FB/IG ads within campaign budgets
• Analyse campaign performance, focusing on improving performance and ad ROIs, and tracking relevant metrics to measure campaign success
• Review quarterly reports (from appointed agency) to track performance and identify areas for improvement and opportunities
• Consolidate and provide data for reporting purposes and to benchmark results against industry standards
• Work with agency to manage social media queries, ensuring that customers’ issues are addressed
• To keep abreast of the latest social media trends, tools, and best practices
• Work with stakeholders to ensure timelines and deliverables are met for the execution of campaigns
• Assist in ad-hoc duties as assigned

Requirements:

• Possess a Degree in Marketing / Communications or related discipline
• Possess at least 5 years of Marketing / Communications experience including 2 years in social media management
• Experienced in managing digital ads including Meta ads (FB and IG), Tik Tok, Google ads, etc
• Prior experience working with social media agencies
• Strong understanding of social media platforms and their respective audiences
• Proficiency in graphic design software (Eg Photoshop, Illustrator, InDesign, etc.)
• Proficiency in social media management tools (especially Meta Business Suite)
• Knowledge in video editing tools is advantageous thou not mandatory
• Some familiarity with SEO and web traffic metrics.
• Possess the ability to generate innovative content ideas, creative thinking and strong analytical skills
• An independent team player who is resourceful and able to multitask and thrive in ambiguity
• Strong written and verbal communication skills

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Working location : Jurong East/Ang Mo Kio

Responsibilities

• Conduct market research on commercial-defense products with AI technologies to identify market demand and growth opportunities.
• Provide leadership and data-driven reports on market trends, customer demands, and emerging technologies that could influence business strategy
• Manage certification processes and ensure compliance to industry regulations for advanced networks, sensors, and AI technologies.
• Develop and implement pricing strategies
• Lead the development and execution of GTM strategies for advanced networks, sensors, and AI products, targeting both regional and global market penetration
• Partner with Marketing and International Business to execute GTM plans that align with customer needs and business objectives

Requirements

• Degree in Business, Engineering or a related field; or certifications in Digitalisation, AI and Data Science
• Experience in business model innovation, go-to-market analysis, compliance and commercialisation in the AI, telecommunications and tech sectors
• Understanding of market dynamics and regulatory requirements
• Knowledge of compliance and certification processes relevant to the industry
• Experience in implementing pricing strategies and go-to-market plans
• Proficiency with advanced networks and sensors with AI applications

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

The food and beverage service supervisor directs and schedules kitchen, bar staff and food and beverage servers. During peak hours they may assist in seating or serving customers and ensure the cleanliness and general look of the dining room.

Food and beverage serving and related workers perform a variety of customer service, food preparation, and cleaning duties in restaurants, cafeterias, and other eating and drinking establishments.

Duties

Food and beverage serving and related workers typically do the following:

· Greet customers and answer their questions about menu items and specials

· Take food or drink orders from customers

· Relay customers’ orders to other kitchen staff

· Prepare food and drink orders, such as sandwiches, salads, and coffee

· Accept payments and balance receipts

· Serve food and drinks to customers at a counter, at a stand, or in a hotel room

· Clean assigned work areas, dining tables, or serving counters

· Replenish and stock service stations, cabinets, and tables

· Set tables or prepare food trays for new customers

Food and beverage serving and related workers are the front line of customer service in restaurants, cafeterias, and other food service establishments. Depending on the establishment, they take customers’ food and drink orders and serve food and beverages.

Most work as part of a team, helping coworkers to improve workflow and customer service. The job titles of food and beverage serving and related workers vary with where they work and what they do.

Responsibilities:

• Manage the day-to-day Air Freight warehouse operations.
• Schedule and assign tasks to warehouse personnel, ensuring efficient workflow.
• Maintain accurate shipment records, and coordinate information with internal stakeholders (e.g., Customer Service, Freight Planner, and Export Operations) and external stakeholders (e.g., air cargo terminals).
• Ensure effective internal controls over the handling of inbound and outbound shipments through the Air Freight warehouse.
• Leverage software and automated equipment (e.g., FME and conveyor dimensioning system) to streamline and improve warehouse processes.
• Plan and optimize warehousing space, organizing shipments efficiently within the warehouse.
• Oversee the inflow and outflow of shipments, loading, and storage activities using inventory control systems and best practices.
• Monitor and track warehouse KPIs for process optimization, customer relations, quality, asset utilization, and cost management.
• Ensure that MHE is well-maintained to support efficient warehouse operations.
• Manage policies and procedures related to security, safety, and health requirements.
• Establish protocols for risk analysis, physical and personnel security, access control, emergency response, and disaster recovery in warehouse operations.

Requirements:

• Bachelor’s Degree holder in Logistics, Supply Chain Management, Engineering, or a related field, preferably with at least five years of working experience.
• Familiar with air freight operations

Account Manager:

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Job Description

1. To plan ahead of schedule so that site problems can be resolved before they have impact of cost, overall schedule and quality.

2. Coordinate and collaborate with clients, consultants, relevant authorities, subcontractors and suppliers to ensure smooth project execution and resolve any issues

3. Day-to-day management of site, including supervising and monitoring the site labour force and the work of any subcontractors.

4. Resolving any technical difficulties and problem that may arise on site.

5. Review and approve construction drawings, specifications, and designs to ensure that they meet project requirements and industry standards.

6. Attend meetings as required to ensure the compliance with the overall project standards, procedures requirements and resolved issued.

7. Review and endorse subcontract documents, progress & variation works claims to customers.

8. Ensure that all aspects meet the government regulations and standards, including safety of works, inspections and testing of equipment and machinery, training needs of staff.

9. Other ad-hoc duties required to carry out.

Requirements

• At least 6 years relevant experience, preferably with work experience in related field.
• Diploma / Bachelor’s degree in Construction Engineering or related field
• Possess strong planning and prioritisation skills to cope with multiple tasks.
• Strong leadership and communication skills.
• Meticulous and able to work with tight deadlines and pressure.
• Excellent problem-solving abilities.
• Proven experience in managing building and construction structure projects.

Job Info:

• Basic up to $6,000 + Commission + Variable Bonus
• Working Days: 6 Days (including weekend)
• Working Hours: 11am - 8pm (Mon - Sat), 10am - 7pm (Sun)
• Location: Central

Job Description:

• Operational Management: Oversee the daily operations of the branch, ensuring compliance with company policies and regulatory requirements.
• Sales and Performance: Drive branch performance by setting and achieving sales targets, optimizing resources, and analyzing performance metrics.
• Team Leadership: Lead, coach, and mentor branch staff to ensure a cohesive and high-performing team.
• Customer Service: Ensure the branch delivers exceptional customer service, addressing customer concerns promptly and professionally.
• Risk Management: Identify potential risks and implement strategies to mitigate them.
• Financial Management: Oversee the branch's financial activities, including budgeting, forecasting, and reporting.
• Community Engagement: Represent the company in the local community, building relationships and promoting our brand.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Responsibilities

• Provide courteous and efficient service and if possible to comply with each guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

• Minimum Diploma in Hospitality.
• Able to perform rotating shifts.
• Positive attitude, outgoing personality and good public relations skills.
• Previous experience in hospitality and Opera knowledge will be advantageous.

Responsibilities

• Ensures that assigned projects are completed in a timely and economical manner based on the Company's and Project's business objectives
• Monitors and focuses project execution schedule and plan based on each phase of the project requirement
• Ensures Hull meets all Design Specifications in accordance with class, technical requirements and project objectives
• Liaises with clients on various report requirements and updates
• Manages Hull engineering and construction and commissioning activities at construction sites in China
• Ensures weekly status accurately depicts percent complete, remaining labour and material costs
• Participates in JHA and reviews risk assessment for key critical project activities
• Maintains effective working relationships across client team, the Seatrium team, Hull contractor and subcontractors
• Prepares and presents Monthly Executive Review which accurately portrays project status, issues with mitigation plans, schedule compliance and opportunity in addition to identifying areas that indicate signs of risk to the project’s success
• Pursues and anticipates emergent work items and associated tasking
• Meets daily with the project team, to review open issues, actions required in support of cost and schedule, identifying, and tracking items which may impact cost and or schedule
• Complies and ensures workforce follows closely Safe Work Procedure (SWP) for all work activities
• Monitors housekeeping standards and assigns areas of responsibilities, Compliance to PPE requirements, safe-behavior as appropriate to Seatrium’s Life Saving Rules
• Works with Contractors on areas outside of responsibilities to ensure a safe working environment for all
• Ensures post-mortems and lesson learnt on project are done and to review the achievement of project objectives
• Practices awareness of the bigger picture while reinforcing the meticulous execution of project-specific items
• Oversees the Hull contract execution through handover to integration yard and closure of shipyard contract
• Ensures that all Hull project documentation (final as built) is completed

Requirements

• Bachelor’s Degree in Naval Architecture, Marine and Offshore, Civil, Mechanical, Electrical, Chemical Engineering, Project Management or related disciplines. Diploma holders with relevant experience are welcomed to apply
• Minimum 4 years of relevant experience
• Knowledge of Shipyard Operations
• Good analytical and problem-solving skills
• Possess good interpersonal and communication skills

Our Addresses and Working Hours:

Seatrium (SG) Pte. Ltd.

Tuas Yard

51 Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thu: 8:00am – 5:15pm

Fri: 8:00am – 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Advocating for an artist's mental and physical health as needed.

Negotiating contracts for local and foreign performing artists.

Keep and update weekly routine performances.

Handling interpersonal conflicts between artists, such as band members.

Enforcing the terms of a contract.

In charge of the admin of the performer including reporting to the management.

Requirements

Excellent communication and interpersonal skills, public relations skills, marketing and advertising skills, negotiation skills, leadership skills and basic computer skills. Friendly, independent, aggressive, and has the ability to work as part of a team.

Advocating for an artist's mental and physical health as needed.

Negotiating contracts for local and foreign performing artists.

Keep and update weekly routine performances.

Handling interpersonal conflicts between artists, such as band members.

Enforcing the terms of a contract.

In charge of the admin of the performer including reporting to the management.

Requirements

Excellent communication and interpersonal skills, public relations skills, marketing and advertising skills, negotiation skills, leadership skills and basic computer skills. Friendly, independent, aggressive, and has the ability to work as part of a team.

We are seeking a dynamic and experienced Sales Manager to join our team and drive sales for our exhibition halls and meeting rooms at Singapore EXPO. The Sales Manager will be responsible for identifying, developing, and closing sales opportunities to maximize revenue and meet sales targets.

• Independent sales hunter with a can do attitude.
• Individual contributor role where you hunt for new corporate/lifestyle events through prospecting, networking, relationship building, channel development etc.
• Build and maintain strong client relationships, ensuring a positive customer experience throughout the sales processes
• Understanding clients’ needs and propose innovative solutions to key clients
• Work with the marketing department to develop sales campaigns that can generate a continuous pipeline of opportunities
• Conduct regular sales presentations and site visit with clients
• Manage, support and service the clients from prospecting to closure of events.
• Main point of contact between our client and internal teams, and to collaborate closely with event management and operations team to ensure successful completion of events.

Qualification

• Degree with minimum 4 years of relevant work experience in Tourism and Hospitality, MICE, Corporate Sales and/ or Events.
• Proven sales experience in the venue or hospitality industry (a plus).
• Proven track record of developing new accounts.
• Strong organizational and time management abilities to manage multiple tasks efficiently in a fast-paced environment.
• Ability to work independently and as part of a team.
• Possesses a strong network of business contacts cultivated throughout your career.
• Demonstrated success in achieving or exceeding sales targets through a results-oriented approach.
• Excellent interpersonal and written/verbal communication skills to build strong relationships with clients.
• Highly motivated with excellent problem-solving skills.
• An independent and proactive individual who thrives in a collaborative environment while maintaining a positive attitude.
• Able to work on weekend for events when required.
• Work location: Expo

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

JOB SUMMARY

The purpose of the role is to

• To assist the branch manager in managing the branch to achieve the team sales target by maximizing new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the differing segments, while ensuring robust sales process and stringent service standards in compliance with local regulatory requirements.

Assist the branch manager in Implementation and oversight of the below responsibilities:

Drive and implement strategies

• Accelerate client acquisition and penetration in target segments
• Develop targeting strategies by Segment and geographic presence such as consideration and pull-based sourcing.
• Inculcate a robust and deep-rooted service culture
• Ensure accurate and timely delivery of client journeys and scripts.
• Work with stakeholders to ensure achievement of Segment-wise targets. Conduct root cause analysis and de-bottleneck issues as required.

Performance Measurement & Tracking

• Responsible for defining strategy for conversion of leads provided by Segment.
• Work closely with Digital channels on fulfillment of Online acquisition and ongoing usage
• Work closely with Segment, Product and Performance Management Teams to ensure overall performance standards and KPIs are met
• Ensure high level of FLC and upkeeping the service standards in our touchpoints
• Ensure deliverables in budget/ scorecards are met
• Ensure contactability ratio of RM to clients

Ensure compliance and familiarity to standards

• Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct
• Timely completion of all mandatory risk and compliance training, including e-learning by the set deadlines
• Completion of all mandatory risk and compliance training and related compliance acknowledgements by each member of your team by the set deadlines
• Demonstration of adherence to the Group Management Responsibilities policy and fair accountability principles
• Prompt and decisive action when any risk and compliance weaknesses become apparent, addressing them in an appropriate timeframe, escalating where necessary, having carefully understood what happened and why
• Develop, rollout, maintain and where applicable, recommend procedures and controls that meet / strengthen the requirements of Group and local policies and standards.
• Ensure the teams are 100% compliant with rules and regulations, and ascertain adherence to operational risk controls and procedures in day-to-day management
• To be measured against the overall ORF standards of CR, and be accountable for adherence to Risk Assurance Framework laid down at group and country level.
• To ensure good ratings in internal / external audits, governance, compliance and GIA reviews
• Work with Country Learning and Talent Development/curriculum architects to set training standards at Country Level including those relating to compliance.
• Work collaboratively with Financial Crime Compliance, AML, L&C on Client Due Diligence and KYC processes.
• Provide input to governance and operational risk to define measures and controls for prevention of mis-selling, mis-representation, fraud and for adherence to Treating Clients Fairly principles.
• Ensure timely completion of CPD hours
• Embed strong 1st line credit and conduct mindset and capabilities
• Strengthen staff awareness/knowledge of cyber risk via training of “good” practices and lessons from market incidents

Financial Objectives

• Maintain MIS accuracy and discipline, and ensure adequate control on payment of incentive to sales channels, vendors and agencies
• Ensure effective resources allocation, capacity and cost management linked to participation model and related product / segment strategy and focus
• Periodic review with stakeholders on the sales channel’s deliverables and effectiveness
• Deliver against budget/ forecast and ensure business delivery is done with good conduct

People Management

• Coach, equip, empower and energize both the frontline and support staff to deliver the best result
• Implement effective HR standards and strategies, manage succession plan, retain key talent, constant discipline in performance management.
• Engage Training to address training needs, implement training roadmaps
• Ensure sales channel’s discipline in HR & training related matters
• Be an effective agent of change and role model for talented staff throughout the bank
• Establish effective FTE management and hiring to ensure seamless delivery of client experience at branches and hubs

RESPONSIBILITIES
Strategy

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

• Responsibilities related to the delivery of business and/or financial objectives.

Processes

• Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

• Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

• Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

• Eg: Product managers, IA/IS specialist, Cluster heads & etc.

Our Ideal Candidate

• RNF and CFMAS
• 3 years of experience in Business Management and Retail Banking

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management (of HNW Individuals) Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).