Job Highlights

Contract: 12 months

Working Location: Nearest to one-North MRT

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Oversee the relationship with outsourced vendor, ensuring they meet agreed-upon service levels and deliverables.
• Monitor and ensure the delivery of high-quality services, aligning with established standards and objectives.
• Streamline processes and workflows within the operations, identifying opportunities for optimization.
• Act as a point of contact for escalations and complex issues, driving timely and effective resolution.
• Work with vendor to generate performance reports and conduct trend analysis to identify areas for improvement and proactive service enhancement.
• Assist in the management of the budget, tracking expenses and ensuring cost-effectiveness.
• Maintain up-to-date documentation of service processes, configurations, and operational procedures.
• Ensure the vendor complies with contract terms & conditions, and manage contract negotiations as needed.
• Collaborate with internal teams and vendor partners to align operations with broader IT and organizational goals.
• Drive a culture of continuous improvement within the service delivery, implementing best practices and enhancing service efficiency.

Job Requirements

• Only Singaporean can apply.
• Degree/ Diploma in Human Resource field or equivalent.
• Experience in service delivery operations and vendor management.
• Familiarity with ITIL framework and best practices for service management is advantageous.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

The Sales Operations Manager is responsible for the processes, tools, and technologies that support the Sales and Marketing teams of a company. These tools are often collectively referred to as Customer Relationship Management (CRM). As a Sales Operations Manager, your duties will range from providing guidance about market trends, to developing resources and tracking long term sales data for individual stores, as well as the entire domestic chain of stores.

Becoming a Sales Operations Manager will require an undergraduate degree in Business, Technology, Marketing, or a related field. You will also be required to have previous managerial experience and an understanding of business processes and products. Having previous experience working in a company will be valuable if you seek to become a Sales Operations Manager although it is not required.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• Collaborate with educators, subject experts, policymakers, and other relevant professionals to develop quality curricula, instructional strategies and learning resources
• Review, update and make relevant revisions to the existing curriculum to ensure that the curricula and instructional design remain current and relevant
• Consult on curriculum development, material selection and alignment with MOE curriculum framework
• Work closely with MINDS entities to field-test and evaluate the implementation of the curriculum, pedagogy, and assessment across MINDS to ensure quality delivery across MINDS
• Support the implementation of the curriculum through staff training and development of quality teaching-learning resources
• Conduct feedback reviews with internal and external stakeholders to evaluate effectiveness of the curriculum and instructional design, and provide recommendations for improvement
• Take on administrative and project management duties and obligations responsibly as part of overall curriculum development and management.
• Train and/or facilitate training of staff in the use of curriculum materials to enhance teaching and the application of instructional techniques to achieve students/ clients learning
• Support teachers/ training staff in the understanding and application of educational and curriculum plans, strategies, and materials
• Work with teachers/ training staff to be able to develop educational/ training and transition goals
• Work with teachers/ training staff to develop the learning units that translate the domain curriculums into assessments and learning activities
• Plan, research and develop curriculum to support the review of curricula, improve the effectiveness of teaching and learning and explore strategies to overcome the challenges encountered by schools, students, and teachers
• Collect, organise and interpret statistical information related to curriculum development to help make sense of trends, practices and help guide decisions.
• Make recommendations about the methods and ways to obtain and analyze data to improve quality and the efficiency of data systems
• Work closely with the MINDS entities to support curricula innovation during the review and revision of the existing curriculum, pedagogy, and assessment

• A masters or degree in education, curriculum, educational technology, educational psychology, instructional design, communication or related field; a background in teaching and/or professional development, knowledge of current curricula models, instructional design frameworks and assessment methods

• At least 5 years of related and progressively more responsible or expansive work experience in a similar educational setting
• Experience in special needs and curriculum development
• Demonstrated experience in applied research and data analytics
• High level of written and oral communication skills with the ability to communicate with a range of stakeholders (e.g. teachers, training officers, AHPs and management)
• Experience in writing journal papers, technical reports, position papers and practice briefs with minimal guidance (Track record of publications is highly valued)

The Ocean Freight Procurement Manager Asia assumes ownership for the whole freight negotiation process on all Asia lanes for HillebrandGori. With a footprint of over 15,000 TEUs, responsibilities include:

• Reporting to Group Ocean Freight Procurement, support all Asia offices (import & export) in securing their ocean transport needs; work with internal departments, sales, operations, across multiple business lines to anticipate requirements and implement procurement action accordingly.
• Analyze tradelanes supply & demand, services and preferred options per route, analyze freight indexes and anticipate market trends
• Manage and build relationship with key decision makers with the ocean carriers ;
• Run the actual freight procurement exercise, define optimum process, from actual tenders to spot buying, from mid to long term contracts with commitments, to spot and opportunistic terms.
• Proper internal communication and coordination of carrier policy adopted, of contracts negotiated, follow up on volume performances.
• Maintain buying ocean rates with QRS.
• Develop annual volume and spend analysis to measure freight spend, and identify opportunities for optimization.
• Provide pricing guidance to both locally and centrally managed accounts / tenders, in coordination with the actual account owner.
• Participation to Global Sales / Corporate Account tenders

Required competencies

The position demands:

• Communication skills and a very strong ability to analyze and synthetize information. An experience in the negotiation domain as well as an obvious likeness for numbers is recommended. Full command of the English language as well as basic Windows functions (Excel, Power Point) is a must. Likewise, existing experience with QRS is a plus.
• Ability to perform in a somewhat isolated environment, as whilst located at an existing JF Hillebrand office, he or she will be working essentially with outsiders.
• Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions.
• Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.

Experience in freight procurement, including carrier relationship, is obviously beneficial ; likewise a strong experience in the HillebrandGori book of business and sales is welcome as will allow the candidate for a smooth transition and integration in the new position, with an immediate understanding of the business challenges that must be addressed.

BGC Group is seeking a highly motivated and detail-oriented individual to join our team as a Talent Sourcing Manager. In this role, they will play a crucial part in researching, sourcing, attracting and engaging with talents or candidates across various industries.

Job Responsibilities

• Utilize various sourcing techniques to identify potential candidates through online platforms, databases, and professional networks.
• Develop and maintain talent maps for key industries, providing valuable insights into potential candidates and market trends.
• Work closely and collaborate with the recruitment team to understand specific client requirements, hiring needs and priorities to tailor talent maps accordingly.
• Employ creative methods to engage with potential candidates, including social media, networking events, and industry forums.
• Craft compelling and personalized messages to attract passive candidates, fostering relationships.
• Research and recommend new sourcing tools and techniques.
• Conduct market research on competitor landscapes and talent pools.
• Ensure a regular supply of candidates that meet client’s current and future demands
• Devise and implement innovative search and sourcing strategies to build pipelines of potential candidates for different sectors.
• Provide timely and relevant updates on research and talent sourcing activities, challenges, and successes.
• Continually research and identify new trends, practices, and technology that will support the recruitment business to stay up to date with industry standards.

Skills and Competencies

• Minimum Diploma/Bachelor’s degree
• 2 years in experience in talent sourcing, market mapping, or research roles within a recruitment agency or similar environment.
• Familiarity with various sourcing tools, social media platforms, and professional networks.
• Possess strong research skills and a passion for discovering top talent.
• Highly motivated and detail-oriented individual
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Analytical mindset with the ability to interpret data and trends.

Job Responsibilities

1. Creates press releases, presentations, product/services brochures, annual reports and product/corporate videos etc.

2. Manages media and stakeholders

3. Plans and co-ordinates public relations/marketing activities

4. Possesses good understanding of related industry trends

Qualifications & Requirements

1. Diploma/Degree in public relations, journalism, communications

2. Exceptional writing and communication skills

3. Preference is given to candidates with experience in public relations

4. Proficiency in MS office

Minimum Qualification Level

Diploma qualifications (e.g. NIE, SIM, LaSalle-SIA, NAFA)

Field of Study : Mass Communications/Public Relations/Journalism

Position Level: Executive

Minimum Years of Experience: 4-5 years

Employment Type: Full Time

JOB SUMMARY

Duties and Responsibilities

• The Duty Manager is the representative of Senior Management.
• The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest satisfaction but as well respecting the procedures and organization of Courtyard by Marriott.
• Maintain an accurate record in the Duty Manager's logbook of items and incidents which may be of concern to the management and/or which may requires further attentions.
• Recognising department’s top performers
• Establishing guest satisfaction and to be able to strengthen business relationships with guests
• Ensure the continuous learn and growth of associates within the front office department and to be able to identify future/potential leaders within the department

Other Functions

• The Duty Manager will act personally with a member of Security for any Safe Opening in the hotel, following the security procedures and will record any of this action on the appropriate format.
• In the event of fire ensure the overall co-ordination as per emergency procedure established. In the absence of Front Office Manager, the Night Duty Manager will call right away the appropriate persons; will ensure that each staff takes control of his/her duties during Fire and that the guests are well informed of the security measures to be taken.
• Report to security any suspicious behaviour, luggage and altercations. All incidents must be recorded in the Duty Manager’s Logbook.
• Effectively use the results of Duty Manager’s Logbook and all other guest feedback mediums to improve product and service delivery.
• Develop and implement action plans based on results from the feedbacks given by associates
• To champion upsell and Marriott Rewards campaign
• To motivate and cultivate everyone in the team to be able to champion the upsell and Marriott Rewards campaign

Lobby Co-ordination

• The first assignment & main area of work of the Duty Manager is the Lobby, when the Duty Manager is not away to do a specific task, he/she will spend all his/her time in the lobby to co-ordinate the overall lobby activity and will be dynamic in guest relationships.
• The Duty Manager will join daily the Front Office Manager briefing & weekly the Front Office Meeting to bring with dynamism and initiatives all the questions, case studies & new ideas to be considered and discussed.
• The Duty Manager will be very active giving full information & updates to all the Front Office staff. During the absence of the Front Office Manager, The Briefing will be conducted by the Duty Manager.
• All incidents must be recorded in the Duty Manager Logbook. Front Office Manager to be contacted in case of any emergency.
• Ensure the overall co-ordination of the Front Office Operations and to assist all sections of the Front Office department.

Supervision & Control

• Ensure the overall co-ordination of the Front Office Operations and to assist all sections of the Front Office department.
• Responsible to keep all Front Office Standards and Procedures in line with Marriott Brand Policies.
• Ensure the proper follow up of the room requests & co-ordination with housekeeping regarding the priorities in room cleaning.
• Ensure that the End of Day is completed correctly and that the number of "No Show", "Rooms Occupied", “Complimentary” and "House Use" are accurate. The Duty Manager to supervise the accuracy of the daily financial reports issued by Front Office.
• The Duty Manager will ensure that the immigration registration is done fully as per procedures established.
• Keep full records of incoming and outgoing items in the Duty Manager Safe & to ensure proper follow up.
• Ensure that all Front Office areas are clear, clean & tidy at all times.
• Ensure all Front Office Standards and Procedures in line with the Marriott Policies
• Ensure the safety and security of the property and the smooth and efficient running of the Hotel's operation.
• Provide supervision and support to the Front Office team and other departments when required.
• Ensure department policies and procedures are understood by all employees and observed in tasks performed.
• Ensure effective communication of new and updated information regarding policies, rates and general hotel information.

Responsibility in terms of security

• The Duty Manager will act personally with a member of Security for any Safe Opening in the hotel, following the security procedures and will record any of this action on the appropriate format.
• In the event of fire ensure the overall co-ordination as per emergency procedure established. In the absence of Front Office Manager, the Night Duty Manager will call right away the appropriate persons; will ensure that each staff takes control of his/her duties during Fire and that the guests are well informed of the security measures to be taken.
• Report to security any suspicious behaviour, luggage and altercations. All incidents must be recorded in the Duty Manager’s Logbook.

CANDIDATE PROFILE

Education and Experience

• Minimum O Level Certification
• Preferably 2-3 years experience in similar field
• Familar with Opera Software

Accounts Executive

Responsibilities:

• Handle full sets of accounts including AP, AR & Monthly Closing
• Attend to Auditors’ queries and furnish the necessary documents/reports for the annual audit
• Prepare quarterly GST returns
• Day to day operation

HR Executive

Responsibilities:

• Process payroll
• MOM work pass management
• Any other related and ad-hoc duties assigned

Requirements:

Skill and knowledge:

• Min 3 to 5 years of working experience in full set of account with good exposure to GST computation;
• Meticulous and organized;
• Knowledge of SQL Accounting Software will be an advantage.
• Able to multi-task and work independently

Others

• Working hours from 8.30am to 6pm;
• 5 days work week

We are a dynamic and reputable player in the retail sale of motor vehicles industry, committed to providing top-notch customer experiences and a wide range of quality vehicles. With a strong presence, we are expanding our team and seeking a highly motivated and results-driven Sales Manager to lead our sales department.

Key Responsibilities:

• Lead and motivate the sales team to achieve and exceed sales targets.
• Develop and implement effective sales strategies to drive business growth.
• Foster a positive and collaborative team environment.
• Ensure high levels of customer satisfaction through exceptional service.
• Build and maintain strong relationships with customers, vendors, and team members.
• Stay updated on industry trends and competitor activities.

Qualifications:

• Proven experience in sales management within the automotive industry.
• Strong leadership and team-building skills.
• In-depth knowledge of retail sale of motor vehicles.
• Excellent communication and interpersonal abilities.
• Results-driven with a focus on achieving and exceeding sales goals.

Responsibilities

• You must be able to communicate with all areas of the company.
• You will work with the Product Engineering team and Product Owners in helping to define product features that meet customers’ deployment and usability requirements.
• You will work with the Marketing team in helping them to understand the positioning, key benefits, and target customers of your products.
• Work with Marketing and Product Owners to contribute to product materials, including presentations, case studies, web content, whitepapers and more.
• You will also serve as the internal and external evangelist for your products, including communication with the sales channel and key customers.
• Conduct market research, customer requirements identification, competitive analysis and industry trend studies.
• Manage market requirements ensuring their refinement and continuous assessment with the Product Engineering team.
• Help to define and build a global roadmap based on key market trends and compelling opportunities that differentiates i-Sprint in the digital identity market.
• Work with Marketing, Sales, Product Engineering, and Professional Services teams to develop and lead internal content including sales enablement training, FAQs, and cheat sheets to ensure i-Sprint is addressing all enablement needs of the partners/distributors/resellers.
• Regularly work with strategic partners, sales management, and marketing counterparts to discuss and track progress on business and marketing plans and any open issues.
• Represent i-Sprint as product expert at industry, channel, partner, and customer events.

Education and Experience

• University graduate with a major in Information Technology, Computer Science, or related disciplines and a minimum of 10 years of experience in IAM with emphasis on authentication and mobile security solutions.

Knowledge and Skills

• Technical aptitude, curiosity, and a keen understanding of the IAM and mobile ecosystem and its technical audiences.
• Strong experience as a product manager with a deep understanding of the motivations of technical audiences
• Solid knowledge about product development life cycle and experience involved at various stages including requirement review, UI/UX design, test case review, and production support.
• Strong ability in analyzing data to derive insights and make decisions
• A proven track record of the ability to understand technical personas and build adoption and engagement of new and existing product lines
• Knowledge in mobile/e-banking applications, software/platform architecture, market research, etc.
• Excellent cross-functional collaboration, stakeholder management, and project management skills
• Experience crafting compelling positioning, messaging and thought leadership content
• Ability to effectively influence both internal and external stakeholders across all levels of the organization
• Self-motivated, excellent communication, analytical, logical thinking, problem solving, interpersonal, and writing skills
• Willing to travel across the Asia Pacific region

We offer 5 days of work, medical benefits, and an attractive remuneration package.

Interested parties please send us your detailed resume with the present, expected salary and availability date.

Responsibilities:

· Responsible on developing and executing end-to-end public relations activities/engagement

· Strategize, develop and implement a sound Public Affairs strategy in order to project a transparent, localized and trust image to internal and external stakeholders

· Responsible on Govt and relevant communications and stakeholder engagement activities including customers PR dept, Industry and trade analysts, telecom regulators, academics, etc.

· Responsible on brand-related materials and contents targeted for internal and external stakeholders

· Crisis management

· Act as external spokesperson, when appropriate

Requirements:

· Relevant Degree with at least 8 years relevant experience in a Govt/ trade association role/Agency

· Highly hands-on individual and a creative and innovative thinker

· Good Strategic and structured thinking with interpersonal skills

· Hands on experience in Program and event management

· Excellent communication & written skills in both English & Chinese (in order to liaise with Chinese speaking customer)

· Is a self-starter; possess confidence and excellent communication skills in order to interact with people of all levels across different markets within the region

· Skilled in market research, and self-driven spirit

Sennex, a leading commercial interior design & build contractor, is seeking a dynamic and personable individual to join our team as a Client Engagement Manager. At Sennex, we are dedicated to transforming spaces and creating inspiring environments which allow people to do their best work. If you are passionate about client relationships, have a keen eye for design, and thrive in a collaborative and innovative environment, we want to hear from you!

Position Overview:

As a Client Engagement Manager at Sennex, you will play a pivotal role in fostering and maintaining strong relationships with our clients. You will be responsible for understanding their needs, ensuring satisfaction with our services, and driving business growth through effective communication and collaboration. This role requires a combination of project management skills, design sensibility, and excellent interpersonal abilities.

Key Responsibilities:

Client Relationship Management: Cultivate and maintain positive relationships with clients throughout the project lifecycle.

Needs Assessment: Conduct thorough assessments of client requirements and preferences to align project goals with client expectations.

Communication: Serve as the primary point of contact between clients and our internal teams, ensuring clear and effective communication.

Project Coordination: Collaborate with project managers, designers, and other stakeholders to ensure seamless execution of projects.

Problem Solving: Address client concerns promptly and work to find creative solutions to challenges that may arise during projects.

Business Development: Identify opportunities for upselling and expansion of services to existing clients.

Qualifications:

Proven experience in client relationship management, preferably in the commercial interior design and build industry or allied industry.

Strong communication and interpersonal skills.

Project management experience is a plus as is facility maintenace .

Ability to understand and convey design concepts effectively.

We are seeking a skilled and dedicated IT Manager to join our team. You will be responsible for providing technical support, managing hardware and software systems, and ensuring the smooth functioning of our IT infrastructure. Your expertise will play a crucial role in supporting our employees and optimizing our operational efficiency.

Responsibilities:

1. Hardware Support:Manage and maintain CPU, laptops, printers, and door access systems.
   Assign laptops to new employees and troubleshoot any hardware issues.
   Troubleshoot printer and laptop issues and coordinate repairs or replacements as needed.
   Maintain extension lines and phone lines accordingly.
   
2. Active Directory (AD) Migration:Prepare and execute the migration of HQ laptops to Azure Active Directory based on regional requirements.
   Ensure a seamless transition while maintaining data integrity and user access.
   
3. User Account Maintenance:Manage user email accounts and associated licenses.
   Administer user access permissions and security settings.
   Assist employees with user account issues and password resets.
   
4. Vendor Management:Work closely with vendors for internal application management.
   Engage in discussions with vendors regarding new requirements, costing, and implementation plans.
   Collaborate with vendors to resolve any issues or system enhancements.
   
5. Software Support:Provide first-level support for various software applications, including SAP Business One, Enterpryze, Office 365 applications, and HR applications.
   Address user queries and technical issues, escalating complex problems to the appropriate teams for resolution.
   Stay updated on software updates and new releases to ensure smooth operations.
   
6. Software Deployment:Utilize your knowledge and experience to implement and deploy software, particularly ERP and operations-based applications.
   Collaborate with relevant stakeholders to ensure successful software deployment and user training.
   
7. Phone and Communication Systems:Manage and monitor all internal phone lines and communication systems used by employees.
   Coordinate with service providers to ensure reliable phone and communication services.
   
8. IT Infrastructure and Internal Control:Oversee the Internet, firewall, Wi-Fi, and door access systems in the office.
   Maintain internal controls in the IT area to ensure data security and compliance.
   
9. Solution Proposals and Asset Management:Identify opportunities to enhance operational efficiency and propose new solutions as needed.
   Maintain accurate records of IT assets, including hardware and software licenses.
   

Requirements:

• Proven experience in IT support and operations, with knowledge of hardware and software systems.
• Familiarity with Active Directory migration and management.
• Strong troubleshooting skills and the ability to resolve hardware and software issues effectively.
• Experience in vendor management and collaboration.
• Proficiency in supporting software applications such as SAP Business One, Enterpryze, Office 365 applications, and HR applications.
• Knowledge of software deployment processes, particularly for ERP and operations-based software.
• Familiarity with phone systems and communication technologies.
• Understanding of IT infrastructure, internal controls, and data security.
• Ability to propose innovative solutions to streamline workflows.
• Strong organizational skills and attention to detail.
• Asset management experience is a plus.
• Knowledge in digital transformation

To apply, please submit your resume along with a cover letter detailing your relevant experience and achievements in IT support and operations.

This position reports directly to Head of General Affairs. Closely working with Facilities, Finance and Operations, primarily but not limited to handling, and managing operations-related procurement and tasks.

Job Description:

• Assist the General Affairs HOD, lead in the daily operations of the Singapore office (HQ), Gateway (SATS Core A) and various warehouses island wide.
• Responsible for procurement of building & facilities, equipment to support operation, meeting users’ specifications and requirements at a timely manner and at the most competitive price(s)
• Facilitate business reviews to discuss best practices and issues and to ultimately improve supplier performance and strengthen business partnerships across teams.
• Benchmark rate information versus historic pricing and versus competition.
• Perform supplier spend analysis, including reporting to establish visibility of spend patterns by category, region, and supplier.
• Review and improve existing procedures and processes to improve corporate governance and consolidate users’ requirements to source for most competitive value buys.
• Ensure that all purchasing activities and documentations are carried out in a timely manner and in compliance with the HQ Procedures and Financial & Operating Approval Limits at all times.
• Ensure that the specifications and requirements are sufficiently detailed and complete for competitive quotes.
• Follow up closely with users on procurement process and attend to suppliers’ queries and clarifications when required.
• Manage tender interviews and conduct negotiations with suppliers.
• Manage procurement RFP’s, RFQ’s, and RFI’s
• Vendor and supplier management
• Support in project costing analysis, budgeting, and maintenance of approved budget
• Develop mechanisms and metrics to track supplier performance related to forecasting, delivery, quality, and cost.
• Support the creation of supplier scorecards to measure and track supplier performance.

Requirements:

• Preferably possess a diploma or degree in Engineering or Accounting / Finance discipline
• At least 3 years’ experience in procurement; Preferably in MNC environment or Building and facility works and services; Or Procurement experience in Logistics / Supply Chain / Warehouse operation is highly advantageous.
• Knowledge of MS office suites is essential.
• Meticulous and pro-active
• Team player and able to lead a team of buyers.
• Good interpersonal and communication skills.
• Good command in written and spoken English and Chinese, proficient in Mandarin.
• Analytical & Solution-provision skills
• Proficiency in MS office: Word, Excel and Powerpoint including Chinese word in order to liaise with the Chinese clients on a regular basis

Job Summary:

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers. You will work on security services with heavy emphasis on Smart Nation-type tech applications, cloud and industrial internet-of-things.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Job Responsibilities:

• Leads generation and opportunity development
• Contact and pitch to customers to achieve sales targets
• Build strong and long term customer relationship
• Management of key accounts
• Development of new sales from new or existing customers
• Collaborate with internal teams for solutions
• Ensure prompt pre and post sales experience of customers
• Bi-Monthly educational session with customer groups
• Meeting the performance KPIs

Job Requirements:

• 2 years experience in project sales
• Experience in handling sales to MINDEF accounts will be an advantage
• Good interpersonal skills
• Systematic approach to opportunity development
• Proven ability in developing new sales
• Good experience in current account management and negotiation
• Energetic, dynamic, independent and driven

Royal Ocean Marine, a leading headhunting /recruitment agencies company in the maritime industry based in Singapore, is seeking a Procurement Manager to join the client's team in Singapore. As a Procurement Manager, you will be responsible for managing the procurement process for ship supplies and ensuring timely delivery to vessels. This is a critical role that requires strong negotiation skills, supplier relationship management, and knowledge in maritime industry. If you are passionate about the maritime industry and have experience in procurement, we would love to hear from you.

Responsibilities

• Manage the end-to-end procurement process for ship supplies, including sourcing, contract negotiation, and order placement.
• Develop and maintain strong relationships with ship suppliers and negotiate favorable terms and pricing.
• Ensure the timely and accurate delivery of ship supplies to vessels.
• Monitor market trends and industry developments to identify potential suppliers and cost-saving opportunities.
• Collaborate with internal stakeholders to understand ship supply needs and priorities.
• Maintain accurate procurement records and documentation.
• Monitor supplier performance and address any issues or concerns.
• Stay updated on industry regulations and ensure compliance in ship supply procurement.

• Minimum of 5 years of experience in procurement.
• Strong knowledge of ship supplies and the marine industry.
• Proven experience in supplier management and contract negotiation.
• Excellent communication and negotiation skills.
• Strong analytical and problem-solving abilities.
• Proficient in procurement software and MS Office.
• Ability to work well in a fast-paced, deadline-driven environment.
• Attention to detail and ability to multitask.

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

The role:

Brand and Marketing Manager is someone who is driven and motivated by opportunity to create, manage and develop a brand. We are looking for someone who is not scared to push boundaries and take risks to redefine our product category. As a key member of the management team, he/she will be reporting and working closely with the Executive Director directly. This role is responsible for the development and management of a company's brand as well as to lead / guide and develop the marketing team.

To succeed in the role, the individual is expected and needs to be able to excel in the following areas:

• (BUILD / CORE ARCHITECTURE) Lead development of the brand book and marketing plan which will outline the core operating principles and guidelines and the subsequent execution of the strategy.
• (EXECUTION) Strategic marketing activities to establish the brand image and awareness according to the positioning strategy by building a roadmap for short- and long-term plan with consistent approach.
• (EXECUTION) Tactical marketing activities to create and amplify brand awareness for the brand to gain more footfall into stores with a strong focus on digital and in store activations.

You are/have

• The courage to create.
• Driven and motivated by the opportunity to create new brands and redefine product categories.
• Entrepreneurial Mindset – driving the most relevant and aligned value per dollar spent in marketing budget and manage teams productively.
• Organised and systematic in your management of work.
• Prefer working with smaller nimble effective teams and quicker decision-making environment.
• An effective leader who is able to lead, guide, nurture and build a strong team around him or her. Someone who would like to build positive and lasting relationships with all stakeholders in a way that benefits the brand and the group.
• An effervescent communicator, with the ability to impact and influence in a professional manner.
• A strong strategic thinker with the intellectual capacity to think laterally and create solutions to challenges.
• Want to be part of development and growth of Singaporean brand.
• Fundamentally as an individual believes that business can be force for good.

Responsibilities

• Brand Development: Develop brand guidelines and design new brand retail experience and product portfolio enhancements.
• Strategic Planning: Develop and implement comprehensive full year marketing plan/calendar aligned with the company's growth model to drive customer acquisition, retention, and brand visibility across all regions of operation.
• Team Leadership: Lead an agile and high-performing marketing team, fostering a culture of innovation, collaboration, and excellence.
• Brand Management: Define and strengthen brand identity, ensuring consistent messaging and brand guidelines across all marketing channels and touchpoints.
• Campaign Management:Lead multi-channel marketing campaigns that leverage traditional and digital channels, including social media, influencer marketing, content marketing, and partnerships, to reach target audiences and drive user engagement.
• Performance Measurement: Establish key performance indicators (KPIs) and track the effectiveness of marketing initiatives to continuously optimise campaigns based on data-driven insights.
• Stakeholder Management:Collaborate closely with internal teams to ensure alignment and coordination in executing marketing initiatives and achieving business objectives.
• Budget Management: Develop and manage the marketing budget, allocating resources effectively to maximize return on investment and drive cost-efficient marketing campaigns.

Requirements

• 6 – 10 years’ experience in brand or product marketing and/or business development preferably in the F&B, FMCG, retail or hospitality industries, (ideally in the B2C Retail space).
• Degree in Business/Marketing/ from a recognised university.
• Exceptional knowledge in marketing disciplines, specifically in market positioning, customer and business segmentation, go-to-market strategies, and brand management.
• Exceptional knowledge and passion in Branding, specifically the ability to create a brand identity for the brand (lead external agencies / internal resources independently once direction has been set).
• Solid track record in executing sophisticated brand or product launch programs across various offline and online channels that drive measurable business outcomes.
• Keen eye for design and aesthetics.
• Strong understanding of the Southeast Asian market, cultural nuances and regional consumer behaviour is a plus.
• Excellent written and verbal communication skills.

A. Overall Purpose Of The Job

Responsible for development and implementation of sourcing initiatives. Manage the incoming RFQs / RFPs to provide the required information in a timely, competitive, and qualitative manor. Develop and implement new sourcing and purchasing strategies for the region.

B. Key Responsibilities

• Responsible for the development and implementation of strategic sourcing initiatives for MedSupply International (APAC) from stakeholder needs analysis to supplier management.
• This role will have a particular focus on, but not limited to, medical products, e.g., Pharmaceuticals, Medical Consumables/Devices and Medical Equipment.
• Help introduce and manage alternative sourcing methodologies for MedSupply International (APAC)
• Develop and implement purchasing strategies.
• Responsible for timely and accurate RFQ process.
• Manage daily purchasing activities, working closely with the procurement team.
• Manage supplier relations and negotiating contracts, prices, timelines, etc.
• This role requires partnership and collaboration with other business units, Quality Assurance, Operations Finance, Pricing, Product Marketing and Sales functions across a varied cross-matrix organization to win new business or retain existing business.
• Propose and implement new ways of conducting business more effectively.
• Other Duties as assigned

C. Job Profile

Required Skills and Knowledge

• Solid understanding of strategic sourcing business practices with strong negotiation skills.
• Knowhow of how healthcare tender business runs.
• Experience in working closely with Global Healthcare organizations with be beneficial.
• Technical knowledge of medical product, eg, Medical Consumables and Equipment
• Knowhow of how RFP to RFQ events are organized, managed and concluded;
• Knowledge of inventory processes, BOM set up and MRP logic.
• Strong problem solving and analytical skills.
• Excellent time management and project management skills.
• Ability to successfully manage numerous projects/tasks simultaneously.
• Previous experience in managing personnel.

Required Competencies:

• Working with People: Demonstrates an interest in and understanding of others; Adapts to the team and builds team spirit; Recognises and rewards the contribution of others; Listens, consults others and communicates proactively; Supports and cares for others; Develops and openly communicates self-insight.
• Innovation: Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, takes productive action without being asked.
• Pressure Tolerance: Maintains performance under pressure, manages stress, identifies ways to reduce work stress, uses appropriate coping mechanisms.
• Communication: Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically, builds rapport, and manages the emotions of self and others.
• Solution Oriented: Effectively sets and achieves realistic goals, can monitor own progress and assess quality, develops and follows action plans, seeks feedback and modifies accordingly.
• Planning & Organisation: Plans and prepares for future events, able to formulate clear and structured plans, effectively prioritises tasks and bandwidth, establishes milestones and sets realistic expectations of themselves.
• Adaptability / Flexibility: Successful performance in changing environments, positive attitude to change, willing to use new techniques, modifies behaviour successfully in response to change.
• Be able to walk the extra mile to make the vision of organization a big success.
• Excellent numeric, written, and oral communication skills.
• Excellent presentation skills.
• Strong IT skills and experience with MS Office suite, SharePoint and any other Sourcing/ERP/Procurement environment.
• Ability to work in a multi-lingual, multi-cultural environment where consensus is the norm.

Required Work Experience:

• Successful track record of strategic sourcing to support business growth and product development, preferably in a global or regional environment with minimum 2+ years.
• Ideally, background in medical equipment, device or pharmaceutical sectors; past exposure to contract negotiation and drafting to support global Sourcing agenda.
• Experience in strategic sourcing including driving successful implementation of strategies as well as provide tactical level support.
• Work exposure in international environment: successful track record in working across cultures

Responsibilities:

• Oversee the whole process of service cum maintenance workflow
• Front line contact with client representatives on all service/maintenance related issues
• Liaise with internal stakeholders on the delivery of resources and work scope to customers
• Lead a team of service team members
• Oversee the hiring of new candidates
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
• Possess a knowledge base of each client's business, organization and objectives
• Be responsible for operationally managing multiple aspects of the team.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks

Requirements:

• Nitec in Electrical/Electronic Engineering with at least 5 years working experience
• Hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must
• Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage
• Technology savvy (hardware & software)
• Excellent problem solving skills
• Strong verbal and written communication skills
• Must be a team player
• Customer service and business orientated with good initiative and adaptability
• Transport allowances will be provided if you possess own vehicle. Otherwise, transport expenses will be reimbursed

We are currently looking for a dynamic sensory scientist or R&D professional to work as a Qualitative Sensory Research Manager on exciting client innovation projects. We are looking for Qualitative Sensory Research Manager, in be based in Queenstown, Singapore.

About MMR...

MMR is an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. We are industry leaders, guiding best in class innovation for our clients - partnering with over 50% of the top 100 global food and drink brands.

Our team of over 700 highly engaged, multi-disciplined employees are primarily dynamic research professionals, sensory experts and data scientists. We boast a true global reach with offices in Wallingford (near Oxford), London, New York, Shanghai, Singapore, Mumbai, Sao Paulo, Cali (Colombia), Bangkok, Durban and Amsterdam.

What makes MMR special?

We are a "people first" company that prides itself on collaboration, honesty and mutual trust. Don't take our word for it though, check us out on Glassdoor. You'll see we're currently rated at 4.7 out of 5 as an employer destination and a massive 99% of our employees would recommend working for us to a friend. Add to that 99% of our people approve of our CEO and you a general feel of what it means to be part of the MMR family.

No two projects are ever the same, often involving exciting innovations, varied methods and international markets. It's a great opportunity to challenge and add value to client decision making, all while working with our passionate, friendly teams across the globe.

About our opportunities...

With this role, you will be working on all the portfolio of Sensory Qual methodologies we have developed at MMR for the last 15 years to help support our clients in designing ideal product and pack briefs to fit an idea / concept / positioning (being innovation or renovation), in understanding sensorially active characteristics during the consumption journey or in developing the complete guardrails for innovation working alongside our qual and brand consultant colleagues. You will therefore work across all MMR existing client teams and new ones too, which will provide a lot of variety in the product categories researched, as well as challenges. We are solution focused, so adaptability and quick thinking are crucial, especially in the current circumstances. Most of MMR’s work is food, drink and personal care related, so experience in these sectors is advantageous, to be able demonstrate relevant expertise to our clients.

All our Sensory Qual approaches use qualitative collaborative techniques, so consumer understanding and great client interaction are key to add value to the process. You will own the projects you work on and deliver them from proposal to debrief as well as be involved in business development initiatives to continue to grow our client base.

We conduct research all over the world, expect opportunities to travel and explore new countries when this is appropriate to do so again. Any foreign language skills are therefore advantageous.

As part of the wider Sensory Community of MMR, you will also be sharing your sensory knowledge and assessment skills across the business and be involved in selling and delivering exciting new ventures likes Sensory Playbooks!

The team you will join is a welcoming bunch of foodies that love nothing more than discover new things to try from all over the world that will offer keen support throughout.

• Energy and enthusiasm and willingness to get stuck in
• Strong passion for sensory research and innovation in Food, Beverage, Household or Personal Care
• Sensory moderation – candidates should be able to elicit detailed sensory vocabulary from trained panelists and transfer these moderation skills to working with clients / untrained consumers
• Sensory acuity– ability to articulate product sensory characteristics themselves and to provide clear argumentation / recommendation on product differences to support a product selection relevant to the project objectives
• Strong communication skills (fluent in written / spoken English is essential)
• Love to collaborate and work as a team, but can working independently too
• Ability to write engaging story led presentations and present with gravitas

MMR offers an open, diverse and non-hierarchical environment, where bespoke MMR Academy training is offered at every level. We also offer exciting secondment opportunities at our other global locations, as well as a selection of fantastic employee benefits.

MMR delivers a class leading set of marketing science tools and approaches, many of which are proprietary to MMR. We are endorsed by our global client base for our agility, technical expertise and willingness to adapt research solutions to directly focus on specific client challenges. We’ve built a reputation of providing innovative statistical analysis and techniques, coupled with optimal research design consultancy, that successfully delivers against our clients’ specific business objectives.

MMR is an Equal Opportunity employer.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Summary

We are looking for an experienced individual to join us as an EOM, Enterprise Output Management Leader.

Mandatory Skill-set

• Degree in Computer Science, Business Information Technology, or related disciplines;
• At least of 10 years experience preferably working in a Data Centre Operations environment in the area of Output Report Distribution and Print Operations;
• Possess an in-depth understanding of network, database, and Windows platforms relating to Output Management system;
• Knowledge in Windows infrastructure and other technologies like Active Directory (AD), Domain Name Servers (DNS), MS Clustering, MS SQL;
• Knowledge in Tomcat and Internet Information Services (IIS) application and web server components;
• Knowledge in Windows programming/scripting, Visual Basic, C# and Python;
• Ability to work in a fast-paced environment and able to deliver results in a timely manner;
• Able to communicate clearly and effectively, both verbally and in writing, to discuss/document technical information.

Desired Skill-set

• ITIL;
• Knowledge in Power Shell, Unix scripting, and Java programming;
• Knowledge in Unix and AS400.

Responsibilities

• Perform administration functions on the different Output Management systems;
• Perform 24x7 on-call support for trouble shooting and problem determination on Output related incidents and problems;
• Monitor the daily operational procedure for the printing/enveloping vendor;
• Liaise and coordinate Output Management requirements to the different stakeholders including users and printing/enveloping vendors;
• Set standards and streamline processes to ensure smooth report publishing and print operations;
• Participate in audit and compliance reviews;
• Identify solutions to drive automation and elimination of repetitive tasks and manual interventions;
• Develop and maintain existing scripts and programs to automate operational processes;
• Continually improve the end to end infrastructure design and flow of the system and process;
• Act as the Project Manager for all Output Management related projects and initiatives.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Summary

Are you a subject matter expert in disaster recovery (DR) looking to grow with a well-established organization? Our client is an established organization within the Banking & Financial Services domain. They are looking for a DR Manager to deliver efficient Disaster Recovery plans to keep regional operations running smoothly.

Mandatory Skill-set

• Degree in Computer Science, Information Systems or Engineering;
• Has 8 - 10 years of working experience in Financial Services, of which 5 years of hands-on experience in Business Continuity Management / IT Disaster Recovery Management;
• Experience in leading Business Continuity Plans and technology Disaster Recovery exercises;
• Solid experience in project management and execution in the area of IT Infrastructure / Operations;
• Rich knowledge in ITIL, IT operations, project methodology and tools;
• Able to drive team to work together to resolve complex issues by sharing in-depth knowledge and experience;
• Independent and able to manage projects, vendors and stakeholders with strong customer facing and communication skills;
• Good understanding of different financial services operations and processes;
• Excellent stakeholder management, leadership, communication, planning and organization skills.

Desired Skill-set

• ITIL Certified;
• PMP Certified.

Responsibilities

• Lead, manage and oversee execution of all Disaster Recovery (DR) regional plans;
• Communicate business continuance and DR plans / processes to ensure security and integrity of company data, databases, information systems, and technology;
• Coordinate and manage technical activities with IT support teams, business users and vendors;
• Liaise with various teams and project managers within IT to update and review DR plan;
• Review and advice in technical resource planning, risk evaluation of DR plans and activities to meet regulatory requirements;
• Conduct DR weekly status reporting, DR readiness reviews, milestone reviews and post exercise reviews;
• Measure progress to ensure DR readiness delivered and prioritize delivery of assigned tasks to meet agreed timelines;
• Consolidate DR planning planning and post documentation for compliance;
• Manage the deployment of hardware / software and support activities on new and existing infrastructure systems;
• Work together with vendors on deriving DR steps for newly commissioned systems;
• Project activities deployment to support smooth technical operations;
• Delegate and monitor distributed works.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639