Roles & Responsibilities:

• Set up and manage the clinical laboratory with MOH license and other licenses such as College of American Pathologists (CAP), fire safety, etc.

· Carry out day-to-day laboratory operations.

· Establish, implement and maintain laboratory protocols and standard operating procedures (SOPs).

· Carry out validation and monitoring of test procedures and protocols to achieve required precision and accuracy.

· Perform, record and interpret results of quality control procedures.

· Carry out and monitor corrective and preventive action implementations.

· Establish and carry out risk assessment for the laboratory.

· Set up and manage laboratory information management system (LIMS).

· Liaise with partners to carry out laboratory audits and proficiency testing.

· Troubleshoot and resolve laboratory issues.

· Manage laboratory inventory, including procurement of consumables, reagents, equipment, and fixtures.

· Liaise with vendors on the servicing, maintenance and repair of laboratory equipment.

· Ensure upkeep of the laboratory premise.

· Recruit, train and manage clinical laboratory staff.

· Coordinate clinical and research projects with partners and clients.

· Plan and monitor the laboratory operations budget and P&L.

Requirements:

• Degree in Biochemistry, Biomedical Science, Medical Laboratory Technology or related discipline.

· Minimum 5 years of experience in a clinical laboratory setting.

· Experience in setting up laboratory for MOH license or other accreditations.

· Good laboratory and strong analytical skills.

· Able to work independently and complete assigned tasks in a timely manner.

· Meticulous and well-organized.

· Excellent interpersonal and communication skills.

· Highly motivated and willing to learn.

Company Overview

CITIC CLSA provides global investors and corporate executives with insights, liquidity and capital to drive their growth strategies.

Award-winning research, an extensive Asia footprint, direct links to China and highly experienced finance professionals differentiate our innovative products and services in asset management, corporate finance, equity and debt capital markets, securities and wealth management.

As part of CITIC Securities (SSE: 600030, SEHK: 6030), China’s leading investment bank, CITIC CLSA is uniquely positioned to facilitate cross-border capital flows and connect China to the world and the world to China.

CITIC CLSA operates from 13 countries across Asia, Australia, Europe and the Americas. For further information, please visit www.clsa.com.

Position Description

The Relationship Manager (RM) is a key member of the team within Wealth Management, working with HNW / UHNW / Family Offices / EAM clients, leading corporates as well as institutional banks will bring you closer to success and fit within the department. You will have strong knowledge in insurance and trusts, investment (FX, equities, bonds, structured notes, options, futures, margin trading), capital markets and financing, and familiar with preparing credit proposals and on-boarding process for clients. You are a team player and possess the instinct to identify new business opportunities.

Key Areas of Responsibilities

• Maintain good relationship with the existing HNW / UHNW / Family Offices / EAM clients.
• Develop business for wealth management clients in generating revenue through secondary and primary broking activities. Scope of work includes account opening, CDD & KYC, product roadshow, project pitching, clients visit in Greater China (if necessary) as well as ad-hoc projects.
• Provide trading and dealing services, including Singapore, Hong Kong and overseas equities, fixed income, futures, commodities and 3rd party products, also provide post-trade review and data analysis to key clients.
• Participate in internal and external business development activities, discover innovative and popular financial product and raise request to product team.
• Support Wealth Management team to promote company’s professional image.
• Possess strong integrity, compliance sense, willingness to learn and progress.
• Participate internal and external business development activities.
• Support Wealth Management team to increase company’s brand, product awareness among different clients and market share and penetration.
• Assist dealing and IT department in performing relevant system testing and system rollout.
• You will be a part of a result-oriented team and enjoy strong management support from leadership and also middle / back office.
• Result-oriented with strong initiative and drive to succeed.
• Customer-focused and able to work under pressure.
• Work closely with the product specialists and investment advisors to manage and develop clients’ portfolio, and assist in the growth of the business.
• Be responsible for ensuring in-depth credit assessment for new and existing clients.
• Be involved in day to day business meetings and communicate with clients to solve enquiries on an ad-hoc basis.
• Explore compatibility and bring new clients on-board to expand your portfolio.

Requirements

• Degree or above (Business / Finance / Engineering discipline) with at least 4 years of working experience.
• Result-oriented with strong initiative and drive to succeed.
• Customer-focused and able to work under pressure.
• Ability to build and maintain strong working relationships with local sales representatives’ experience in providing witness services for account opening.
• Possess strong business network with Greater China clients in Singapore, and have good connections with clients who are interested in investing in overseas financial products.
• Excellent communication, interpersonal and relationship skills.
• Good command of written and spoken English.
• Must be proficient in spoken Mandarin, particularly in product offering concepts and explanation to Greater China clients.
• Proficient in written Mandarin communications to clients if necessary.
• Possess CACS 1 & 2 certifications, and the relevant CMFAS licensing.

CITIC CLSA may collect personal data from you for purposes relating to your engagement with the Company, including human resource management and other business and internal / external compliance purposes. Any personal information and /or data collected and held by the Company may be used by the Company or transferred (whether within/ outside Hong Kong) to any other parties within the Company, subsidiaries and affiliates of the Company, internal or external service providers, or any other relevant parties including governmental or regulatory authorities, for the above purposes.

• Organize campaigns for digital marketing by utilizing social media, email, blogs, and websites.
• Create and oversee social media presences and content marketing or communication strategies.
• Stay up to date with emerging social media platforms, online technology, and trends.
• Provide captivating and well-curated web material.
• Collaborate with external web designers, graphic designers, and filmmakers.
• Manage and oversee content on the webpages.
• Execute strategies to increase exposure to business pages.
• Develop projects and programs to strengthen work relationships within the community.
• Manage budgets, negotiations and contracts in relation to community events.
• Work closely with stakeholders to find possibilities for community involvement.
• Oversee all facets of event planning.
• Manage corporate identity and governance and communications channels for the company.
• Execute plans for interacting with a range of stakeholders.
• Foster a good rapport with stakeholders and organize events to foster partnerships.
• Determine areas that require improvement to improve upcoming events, engagement initiatives, and digital campaigns.
• Write reports on key performance indicators (KPIs).
• Maintain a variety of records to guarantee accurate and correct data for analysis by shareholders.

Job Description:

• Monitor day-to-day accounting operation and reviewing work done by the finance team.
• Leading a team of accounting staff in daily financial activities.
• Handle full set accounts.
• Coordinate financial strategic planning, analysis, costing, taxation and budgeting activities.
• Overseeing month end & year end account closing, monthly cashflow forecasting and annual budget preparation.
• Prepare and present comprehensive financial reports, including profit and loss statements, balance sheets and cash flow statements to management.
• Liaise with auditors to ensure appropriate monitoring of company finances is maintained.
• Perform monthly inventory reconciliation and attend year end stock take activity.

Job Requirement:

• Good interpersonal and communication skill
• Comprehensive knowledge and practical experience in the accounting and finance
• Familiar with full set accounts
• Strong leadership skill and with experience in leading a team
• Preferably with inventory management knowledge

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

Sales Manager (Satellite)

Our esteem client is looking for a Sales Manager (Satellite).

Incumbent is required to build an international business portfolio, maintain, expand, establish and build enterprise strategic growth and partnership. It is paramount to drive international business development and growth.

Job Scope:

• Plan and execute International Sales business Strategies to achieve products and solution portfolio.
• To work with Enterprise clients in creating and delivering innovative solutions and formulate international business development strategies.
• Enterprise Solutions and Professional Services with a well-established sales network and a consultative selling approach.
• Good in handling Channel and Strategic partnership, revenue forecast and budgeting.

Requirements:

• Strong experience Enterprise Solutions and Professional Services
• Proven track record in selling on Satellite Solutions.
• Solid selling experience in Products & Solutions.
• Track record in Strategic Planning, Account Management, and Sales Management.
• Solid experience in sourcing/ hunting for new accounts.
• Demonstrated good involvement in Business Development, Stakeholder Management and Client Management.
• Good relationship building with customers and business potential.
• Strong technical knowledge of Satellite, GPS/ GPRS.
• Minimum5 years of International Sales/ Enterprise Solution Sales experience.
• Track record in handling Sales in the Government (Defence), Public Sector domain.
• Minimum Degree in Computer Science.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Summary:

The Assistant HR Manager (SG) supports the HR operations for Singapore to fulfil HR functions and support our internal stakeholders.

Job Responsibilities:

• Perform full HR spectrum in Singapore, including recruitment/internship, onboarding and offboarding, L&D, payroll, employee relations, performance management in compliance with SG labour laws and other relevant laws.
• Assist Group HR Manager in HR policy development and ensure compliance in HR policies and practices in Singapore office.
• Work with MY Assistant HR Manager to fulfil all candidate sourcing and onboarding requests for SG and MY executives and workers.
• Work with SG HR & Admin Team to implement the new HRIS for Group HR (SG and MY).
• Support internal audits and regulatory compliance tasks.
• Promote a unified company culture that aligns with the group’s values and mission, working closely to ensure consistency in employee engagement and workplace culture.
• Take on any other new assignments from Senior Management and Group HR Manager.

Job Requirements:

• Must possess at least Bachelor Degree in Human Resource Management, Organisational Psychology or equivalent.
• Minimum 10 years of prior HR experience in SG, with strong knowledge of Singapore Labour Laws and Regulations. Strong experience in Talent Acquisition and Talent Development preferred.
• Self-driven and hands-on person. Collaborative in nature and strong team player.
• Able to handle confidential information with high integrity and discretion.
• Energetic and willing to implement change. Able to work in fast-paced environment.
• Willing and able to go to project sites and engage with front-line staff, other than executive staff.
• Very detailed oriented and strong at producing high quality/accurate work.
• Strong with numbers and critical thinking. Able to complete HR initiatives with high cost-benefit outcomes.
• Diplomatic and excellent interpersonal and communication skills in dealing with all levels of staff.
• Knowledge and prior experience with Malaysian Labour Laws are also useful.
• Highly proficient in M365, SharePoint and HRIS.
• Willing to work beyond normal working hours and weekends, should there be work exigencies.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the team

Responsible for requirement analysis and strategy optimization of Big Language Model, responsible for data quality and model effect, and working with multiple teams such as evaluation and R & D to improve model effect.

Responsibilities:

1. Collaborate with business teams to integrate ByteDance self-developed LLM into new and existing product offerings and services; identify room for improvement of Global Seed LLM from studies of user behaviors and feedback.

2. Collaborate with technical teams to precisely define the data requirements necessary for aligning Large Language Models (LLMs) across global markets.

3. Develop methodologies for data acquisition and production, while also monitoring costs and assessing the effectiveness and efficiency of these processes. Ensure data quality is maintained at high standards and continually enhances processes based on both quantitative and qualitative feedback.

4. Evaluate the impact of data production tools on the effectiveness and quality of data production. Work closely with technical teams to enhance both the quality and effectiveness of these tools.

Qualifications

Minimum Qualifications:

1. Solid understanding of alignment and related approaches, such as Supervised Fine-Tuning (SFT) and Reinforcement Learning from Human Feedback (RLHF)

2. Minimum of three years of experience as a product manager for algorith-driven products or features, or as an algorithm engineer

3. Proficiency in English (spoken and written).

Preferred Qualifications:

1. A strong interest in both LLMs and human behavior/experience/wellbeing. Must be an enthusiastic learner. This position is not suitable for individuals who find reading papers and books to be tedious.

2. Collaborative team player who knows how to assertively advocate for their ideas without being overbearing. Skilled in maintaining attention to detail while staying focused on prioritized goals and the bigger picture.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description:

As an Account Manager in Chubb Singapore’s Electronic Security Business Unit, you will be responsible for managing and growing relationships with clients in the ELV contractor market. You will play a crucial role in driving sales, ensuring customer satisfaction, and achieving business objectives.

Key Responsibilities:

• Client Relationship Management:
  • Develop and maintain strong relationships with key clients in the ELV contractor market.
  • Act as the primary point of contact for clients, addressing their needs and concerns promptly.
  • Conduct regular meetings and site visits to understand client requirements and provide tailored solutions.
• Sales and Business Development:
  • Identify and pursue new business opportunities within the ELV contractor market.
  • Prepare and deliver compelling sales presentations and proposals.
  • Achieve sales targets and contribute to the overall growth of the Electronic Security Business Unit.
• Project Coordination:
  • Collaborate with internal teams to ensure the successful delivery of projects.
  • Monitor project progress and address any issues that arise to ensure timely completion.
  • Provide clients with regular updates on project status and milestones.
• Market Analysis and Strategy:
  • Conduct market research to identify trends and opportunities in the ELV contractor market.
  • Develop and implement strategic plans to expand Chubb’s market presence.
  • Stay informed about industry developments and competitor activities.
• Customer Support:
  • Provide exceptional customer service and support to clients.
  • Resolve any technical or operational issues in collaboration with the technical team.
  • Ensure high levels of client satisfaction and retention.

Qualifications:

• Bachelor’s degree in Business, Engineering, or a related field.
• Proven experience in account management, sales, or business development within the electronic security or ELV industry.
• Strong understanding of the ELV contractor market and related technologies.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.

Job Description:

· Responsible for identifying and pursing new business opportunities for a construction company.

· Researching new markets and opportunities, and analyzing business opportunities from new customers

· Research and identify potential investors, investment firms, and financial institutions interested in funding construction projects

· Build and maintain strong relationships with investors to ensure ongoing communication and engagement regarding project opportunities and progress.

· Stay informed about market trends, investment opportunities, and competitor activities within the construction sector to provide insights for strategic decision-making.

· Attending networking events and industry conferences, investment forums, and networking events to build relationships and promote Company’s brand and investment opportunities.

Requirements:

· Proven experience in business development, investor relations, or a related field

· Excellent communication and interpersonal skills

· Willing to travel frequently internationally

· Ability to work independently and manage multiple projects

IHH Healthcare Singapore (IHH SG) is the largest private healthcare provider in Singapore and one of the region's most trusted and well known healthcare brands.

At IHH, we strive to exceed patients' expectations by anticipating their needs - now and into the future. We never rest in our constant pursuit of clinical, operational and service excellence.

Our People are our Priority

We offer comprehensive and competitive benefits that are meaningful and accessible, so as to meet individual aspirations and personal preferences.

Besides creating a supportive working environment, the benefits are designed to care for your physical health and general well-being, complement your financial aspirations, and support your personal and professional growth.

In doing so, we believe that the positive experience in your wellness will keep you happy, healthy and passionate as you engage in work that you enjoy doing every day.

Be a part of the Nursing team in our hospitals today!

The Role:

Provide Nursing leadership, management and direction in regard to setting and maintaining quality standards, staff development and resource management in daily operation of the unit. The Nurse Manager has an overall accountability for the standard of patient care, appropriate matching of nurse competence to patient need, occupational health and safety of the staff, and clinical risk management. The Nurse Manager is the face of the organisation to the key customers, doctors, patients, their families and friends.

Key Accountabilities:

• Set unit goals and objectives in consultation with clinical team.
• Responsible for induction process, competency assessment, staff learning needs and plans for nurses’ career progression.
• Evaluate the quality and appropriateness of nursing care and make appropriate changes in nursing care delivery.
• Facilitate reviews on occurrence reports and ensure plans are implemented to prevent future occurrences.
• Monitor budget and expenditure to ensure efficient and effective use of consumables.
• Plan schedule to ensure efficient use of adequate skill mix in proportion to patient acuity and census.

Qualifications & Experience:

• Must possess at least a Bachelor Degree in Nursing, and preferably with Post Basic qualifications in Perioperative / Perianaesthesia Nursing
• Must be a Registered Nurse with Singapore Nursing Board
• At least 4 years of relevant experience in a similar job position and department
• 5-day work week, AM and afternoon shifts required. Must be open to covering on-call duties when required

• Develop and execute strategies and plans to drive sustainable sales and profit growth through correct Channel Strategy: e-Commence, Modern & General Retail, Pharmacy, Foodservice and open market place. You own the strategy and execution to build a business from the ground up!
• Manage correct product assortment and drive relevant NPD and innovation for assigned region.
• Leverage on resources/tools from Central and Regional Marketing teams to roll-out innovation and strong social and digital campaigns.
• Execute with Excellence: Drive sales through creating and implementing added value proposals to drive growth in sales and improve distribution.
• Manage the country P&L and Budget to ensure delivery of the topline, market share and bottom line targets.
• Partner with Finance and Supply Chain business partners to identify and manage risks and opportunities and drive productivity initiatives to fuel growth.
• Use analysis to make fact-based decisions: Adept at articulating conclusions from data, raising issues with insight into implications and is persuasive when presenting; identifies patterns and key issues in complex information.
• Reports to Regional Commercial Director.
• Role is based in Singapore.

• Analyze data to identify relationships, patterns, and trends, providing valuable insights for informed decision-making.
• Design and implement business continuity strategies, policies, and processes to ensure operational resilience.
• Lead crisis management efforts, providing strong guidance during critical situations.
• Establish negotiation frameworks, including policies and defined limits, to drive favorable outcomes.
• Foster innovation by managing change and inspiring leadership at all levels.
• Build and sustain strategic partnerships with key business stakeholders.
• Develop a robust service recovery framework to enhance customer loyalty and satisfaction.
• Oversee financial planning, budgeting, and resource allocation to meet organizational goals.
• Champion a culture of service excellence, driving high-quality customer experiences.
• Leverage creativity to develop original ideas and solutions that reshape goals and reveal new possibilities.
• Promote a culture of collaboration, learning, and continuous improvement across the organization.
• Guide managers in formulating governance strategies and allocating resources effectively.
• Cultivate a diverse and inclusive work environment while strengthening business relationships.

Job Requirements

• Diploma in Business Management or a related field.
• At least 8 years of experience in F&B operations, including a minimum of 3 years in a senior leadership role overseeing multiple outlets, preferably in a Quick Service Restaurant (QSR) environment.
• Strong ability to forecast and manage budgets, ensuring financial efficiency.
• Proven experience in developing business plans and strategies with effective control measures.
• High analytical acumen to identify trends and opportunities that influence strategic decisions.
• Proficiency in Microsoft Office tools, including PowerPoint, Word, and Excel.
• Demonstrated ability to collaborate with cross-functional leaders to achieve business KPIs.
• Self-motivated, resourceful, and well-organized, with the ability to work independently.
• Visionary leadership skills with the capacity to inspire and drive teams to achieve business results.

Responsibilities:

• Prospect and qualify new sales leads.
• Schedule meetings and presentations with prospects
• Create, plan, and deliver presentations on company products.
• Track all sales activities and keep current by updating account information regularly.
• Communicate customer and prospect product pain points to appropriate departments.
• Maintain a well-developed pipeline of prospects.
• Develop strong, ongoing relationships with prospects and customers.
• Meet and/or exceed quotas.
• Coordinate with other team members and departments to optimize the sales effort.

Requirements:

• Degree in any discipline
• At least 3 years of sales experience with proven track record to meet and exceed sales quotas in the following verticals:

1. Life Science & Healthcare
2. Industrial & Technology
3. Retail & Consumer
4. Chemical

• Proven track record of successfully managing customer relationships.
• Excellent interpersonal skills
• Proficient in Microsoft Office

Queenie Chua

R24125459

Deputy General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. Duties for the general manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.

The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities. The noteworthy general manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives.

Deputy General Manager Responsibilities:

• Overseeing daily business operations.
• Developing and implementing growth strategies.
• Training low-level managers and staff.
• Creating and managing budgets.
• Improving revenue.
• Hiring employees.
• Evaluating performance and productivity.
• Analyzing accounting and financial data.
• Researching and identifying growth opportunities.
• Generating reports and giving presentations.

Deputy General Manager Requirements:

• Degree in business management or a masters in business administration.
• Good knowledge of different business functions.
• Strong leadership qualities.
• Excellent communication skills.
• Highly organized.
• Strong work ethic.
• Good interpersonal skills.
• Meticulous attention to detail.
• Computer literate.
• Proactive nature.

Responsibilities

• Managing and leading the Facilities Team.
• Manager key facilities management accounts and act as a single point of contact for these accounts.
• Establish and implement operational procedures for the key accounts.
• Plan and implement improvements and processes for compliance, conduct hazard/risk analysis, safety audits, safety inspections and incident investigations.
• Any other tasks and projects as assigned by HOD/Management.

Requirements

• Degree or Diploma or Higher Nitec in Facilities Management, Building, Electrical, Mechanical or Aircon Maintenance qualification.
• Min. 3 years of working experience in Facilities Management, Buildings (Residential/ Commercial/ School), Electrical, Mechanical or Aircon Maintenance.
• Preferably possess a valid Singapore Class 3 driving license is an advantage.
• Good interpersonal skill and able to establish good rapport with clients.
• Good written and verbal communication skills in English.
• Must be comfortable to be deployed to different work sites.

• Establish, manage and control operational processes across custody and trade settlement for Alta’s businesses in Singapore and Malaysia.
• Managing and driving projects. The Senior Operations Manager will lead and drive cross-functional projects and new initiatives, in addition to recurring business-as-usual (BAU) tasks.
• Lead and own key relationships with internal and external stakeholders across various functions including technology, compliance, etc.
• Oversee daily processing of trades and ensure on-time settlement of all trades (across financial products including Equity, Fixed Income, and others) - this also includes processing of Corporate Action Events and product life cycle.
• Manage post-trade settlement functions such as processing of trade instructions, ensuring instructions are communicated properly, relaying trade status back to clients and troubleshooting of trade queries and issues.
• Undertake process and system enhancements to achieve optimum productivity and process efficiency
• Ensure full compliance to all policies and regulations; manage and ensure effective service delivery to internal and external clients.
• Ensure smooth and efficient settlement and custody processes and documentation, liaising with counterparties and custodians for any trade mismatches, failures/issues to ensure fast and effective resolution.
• Lead and manage a team in a regional capacity, demonstrating strong leadership skills and fostering collaboration.

about the company

Our client is a global organization that specializes in testing and measurement solutions.

about the job

Reporting to the Director of Tax, you will be working in a team of 6 to support the business in providing tax advisory and planning support. You will mainly be involved in tax advisory where coverage includes corporate tax, indirect tax, cross border transactions, tax incentives and transfer pricing across the European entities.


skills and experience required
You should ideally possess a bachelor degree in Accountancy and come with minimally 6 years of experience in a tax advisory & planning capacity, you should also come with regional experience. You will be an independent learner with strong communication skills and have the confidence when engaging with senior stakeholders.

To apply online please use the 'apply' function, alternatively you may contact Francine at francine.wong(@)randstad.com.sg (EA: 94C3609/ R22104071)

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles

Fastmarkets are re-imagining how to better serve our customers and improve our customer offering to deliver high growth in the next few years. In doing so we are looking for a dynamic Enterprise Customer Success Manager to own a portfolio from our top 100 customers. You will work with a cross-commodity portfolio providing a first-class customer experience.

We are looking for an individual who has a strong background in managing large client accounts and the ability to build long-term relationships with senior stakeholders, whilst providing outstanding client management. You will have a flexible mindset, innovative thinking and solid business acumen.

Your strategic mindset will ensure you are proactively networking within your accounts to gather insights on how our data is used within their business. You will ensure that our clients have regular touchpoints where you present quarterly account reviews working closely with the Account Manager. Your commercial mindset will identify gaps in their solutions, you will pro-actively account plan with the Account Manager for a successful commercial output. Your passion for people and really building relationships will see you visiting your customers for face-to-face meetings.

The Customer Success Manager will report directly into the Director Customer Success and will also be responsible for leading companywide initiatives as well as playing a significant role in coaching and developing more junior members of the team.

PRINCIPLE ACCOUNTABILITIES

• Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value.
• Have a commercial mindset to support the business growth working closely with the Account Manager to ensure that you identify opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities.
• You will actively visit your customers to build relationships with key stakeholders to establish their goals for a successful partnership
• Act as the trusted advisor for customers by understanding their markets and deliver knowledge and insights aligned to their vision
• Build strong relationships to enable networking within the accounts. Successfully create workflows so we can understand how our pricing data is being used throughout their business  
• Be prepared to hold in depth conversations regarding our pricing, data, methodologies – you should project confidence and credibility and succeed in forging a relationship of trust with your Customers. This will enable objection handling and help identify customer pain points.
• Ensure that kick-off meetings are scheduled with all parties’ responsible post renewal
• Set up internal steercos for account planning that includes (Ams, CSMs, Exec Sponsor) to ensure account goals are aligned ahead of engagement activities
• Collaboration with Account Managers to develop strategies and deliver quarterly account reviews.
• Each account will have an Executive Sponsor from Fastmarkets, you will actively ensure these meetings are happening across your accounts
• Use all data available to identify account risk then plan for mitigation with the Account Manager – you will be obsessive in understanding how to reduce churn within your portfolio
• Actively identify gaps in a customer’s package, seek out upsell opportunities and identify new users. Support the Account Manager to close these opportunities
• Monitor usage stats and put in place improvement plans for accounts that are struggling to adopt
• Listen to our customers’ feedback to identify new product ideas and functionality, work with the Product team to build their feature enhancements pipeline
• Collaborate with the customer support team to ensure technical issues are addressed within SLAs and on-going issues do not persist
• Create customer onboarding and adoption plans with the appropriate teams to ensure users are trained across your accounts. Provide and deliver ad-hoc training where necessary with senior stakeholders
• Ensure you are up to speed on all the latest releases and enhancements in our solutions and that you have effectively communicated these to your customers (providing training where necessary)
• It’s imperative that you build internal relationships from all departments (editorial, sales, product and marketing teams) to ensure an outstanding and streamlined customer experience
• Maintain an exceptional level of customer satisfaction rates
• Provide internal training to junior members of the team
• Work with Product to pilot new products and to play a key role in their go-to-market strategy
• Support on amplifying the customer by identifying case studies seeing these through to completion
• Work with customer marketing to ensure we deliver campaigns to drive retention and customer advocacy

KEY INTERFACES

• Customer Adoption & Onboarding Team
• Sales Team
• Marketing Team
• Product Team
• Editorial Team
• Customer Support Team

Lead workshop refurnishment project with full accountability of running the day-to-day operational execution.

Owns and is accountable to deliver RELEX KPIs in line with company expectations. Accountable to deliver 4C targets for Operations, Safety, Integrated Project Management systems for project execution. Responsible for on-time/on-margin project execution.

Accountable to ensure a safe work environment during the project period.

Sales Manager Responsibilities:

Mainly focus on local Singapore market.

• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Builds trust, value others, communicate effectively, drives execution, foster innovation, focus on the customer, collaborates with others, solves problems creatively and demonstrates high integrity.
• Business planning for sales and marketing.
• Analyse the market trends and competitor activities to find potential customers in the region.
• Perform any other duties assigned by the director.
• Has experience in liquor is a plus.

Sales Manager Requirements and skills:

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.

Responsibilities:

As a Manager at IQVIA, you will be responsible for leading teams in the development & delivery of consulting projects. He/She will also be part of the regional consulting group and will have the opportunity to support larger & more complex projects in the Southeast Asia region.

• Participates or leads teams in the design, development and delivery of consulting projects or components of larger, complex projects.
• Reviews and analyzes client requirements or problems and assists in the development of proposals of cost effective solutions that ensure profitability and high client satisfaction.
• Provides direction and guidance to Analysts, Consultants, and where relevant, to Statistical Services assigned to engagement.
• Develops detailed documentation and specifications.
• Performs qualitative and/or quantitative analyses to assist in the identification of client issues and the development of client specific solutions.
• Designs, structures and delivers client reports and presentations that are appropriate to the characteristics or needs of the audience.
• May deliver some findings to clients.
• Recommends improvements and alternative solutions to resolve problems.
• May identify new business opportunities of follow-on work and new leads at assigned client.
• Provides follow-up with client after project deliverable has been completed to ensure client satisfaction.
• Proactively develops broader and deeper knowledge of related consulting methodologies and life sciences market through on the job experience and participation in training opportunities. Begins to develop CoE specific subject matter expertise.
• When acting as Project Manager, proactively manages project timelines and manages day to day communication with the client and team members.

Skills & Experience

• Bachelor’s degree with more than 8 years of relevant experience in consulting; experience in pharmaceutical and/or healthcare industry will be highly advantageous
• Possesses solid project management skills, client influencing and relationship building skills
• Experienced with developing consultative relationships with senior level managers and executives at clients in the pharmaceutical/healthcare industry
• Ability to manage multiple projects, juggle priorities and deliver on tight deadlines
• Knowledge of consulting methodologies, tools and techniques related to functional area
• Excellent presentation, communication and client influencing skills
• Has necessary subject matter expertise to effectively manage projects within a given practice area.

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirement:

• Proven experience as a Manager or similar executive role
• Experience in planning and budgeting

We regret that only shortlisted candidate will be notified.


PANDA HRESOURCE PTE LTD (Lic No.: 19C9971)
CHONG SHU MIN REG NO.R22107042

• Well Established Company
• Basic $6000 to $6800 + AWS + VB
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• CPA | CA | CMA
• Experience in manufacturing costing, and supervisory experience.

Job Responsibilities:

• Assist the Group Finance Director in developing, implementing and monitoring the compliance of internal control policies and procedures.
• Review consolidated financial statements, management reports and budget variance analysis of the Group.
• Ensure all financial, accounting and analytical reports are prepared according to the management policies and accounting standards.
• Coordinate, participate and deliver insights into the financial reports in the management meeting and board meeting.
• Manage relationship with external auditors for financial audits.
• Complete and submit all GST returns and ensure compliance.
• Review CIT returns to be submitted by Tax Agent.
• Lead the preparation of annual budgets, analysis and presentation to Management.
• Oversee the costing function for the manufacturing activities in Singapore.
• Supervision of local & overseas Accounts staff with full spectrum of accounting responsibilities.
• Perform any other tasks as the need arises.

Requirements:

• Bachelor’s Degree in Accounting, Finance or related field
• 3 to 5 years of working experience, including experience in manufacturing costing, and supervisory experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

The Manager/Senior Manager (equivalent to Technical Superintendent/Senior Superintendent) will actively lead an on-shore and off-shore team to deliver high quality, innovative, sustainable solutions to the customer with complete responsibility for safe and cost-effective management of the vessels assigned.

Key Roles and Responsibilities
Technical Management / Operations

· Accountable for vessel inspection and ensure the ships condition and maintenance standards adhere to organisation procedures

· Ensure all maintenance is performed to a high standard and as per manufacturer’s recommendations

· Prepare specifications and evaluate tenders

· Supervise daily operational activities of all assigned vessels

· Advise Line Manager on a regular basis about vessel operation, budgetary performance and any untoward incidents on vessels in the fleet

· Liaise with the Procurement Department related to supply of spare parts of all vessels, considering the opportunities for replenishment in respect to the trading commitments of the vessels to provide for the most economical supply

· Responsible for communication, promotion and implementation of company's health, safety, environment and quality policy on board the vessels related to technical

· Drives all technical related mobilization activities, refits, dry-docking & major repairs. Plan for repairs and dry-docking of the vessels at suitable regular intervals

Regulatory/Legislative Statutory Compliance

· 100% compliance with International Maritime Organisation (IMO), Flag State and Port State rules and regulations

· Maintenance of ship certificate and survey status at all times keeping track of renewals and placement on board vessels.

Financial Management

· Maintain, monitor and report budgets for all vessels under charge. Work closely with Technical staff, purchasing and finance controllers to ensure budget is within the agreed variables/targets *(current target 3% variance)

· Support reporting manager to plan “Operating Budget” for all vessels under charge.

· Responsible for planning and execution of all dry-docking activities within the allotted budget limits

*subject to change based on company policy

Quality & Continuous Improvement

· Scan the environment and recommend improvement in processes to enhance productivity an efficiency in the system

· Drive implementation of approved ‘Continuous Improvement’ projects in collaboration with the Quality team

· Establish clear expected levels of performance from crew and work with manager on updating the SOP’s.

· Demonstrates a complete understanding of the Safety & QMS policies & procedures and ensures that the on-shore and off-shore employees operate at the same level of understanding and awareness

Health, Safety and Environment Compliance

· Responsible for creating and sustaining a positive safety culture on-board all vessels under charge

· Act as a first point of contact for any emergencies aboard vessels under charge. Ensure a technically qualified representative is available and responds to emergencies within the agreed time limit

· Ensures a safe & compliant working environment is provided to all off-shore employees by demonstrating a complete and accurate understanding of the health & safety policies and practices of the organisation

· Responsible for corrective action being implemented to remedy safety hazards or risks and restore a safe working environment on board vessels. Escalate to Manager in the event of the hazards/risks exceeding authority limits provided in the role

· Owns and responsible for delivery of safety messages/training to off-shore employees during site or vessel visits

People and Leadership Management

· Articulates clear and specific goals for employees on board vessels under charge

· Lead, coach, engage, motivate, mentor employees to develop their strengths and build their capabilities as per their defined roles and personal goals

· Ensure development plans are in place for all offshore team members and it is followed up closely to ensure completion

· Responsible for continuous performance discussions with direct reports to drive learning and self-improvement

Manage and maintain the talent pool by engaging top performers and taking definitive action on bottom performers

Relationship

Internal:

· Management team

· Business Support – Purchasing, Finance, Quality, Human Resources & IT

· Off-shore employees on vessels under charge

· Cross-functional Peer Group

External:

· Vessel Owner or a designated authority

· Regulatory/Government authorities

Vendors

Job Experience, Functional Knowledge and Qualifications

Essential:

· Bachelor’s degree/Diploma or equivalent in Marine Engineering/ Navigation/Internationally recognized shipping degree/qualification

· Hold MEO Class 1 Certificate of competency or Certificate of Competency II/2 (for Master/Chief Officer) or Certificate of Competency III/2 (for Chief Engineer/Second Engineer) under STCW Code

· A minimum of 3 years’ relevant experience as Chief Engineer/Second Engineer or Master/Chief Officer on Dry/Tanker/Gas in the relevant type of vessel being recruited for e.g. Dry Cargo, Oil, Chemical or Gas, etc. Of this a minimum sailing experience of 6 months as Chief Engineer/Master (12 months is desirable).

Desirable:

· Knowledge in Classifications Society procedures and regulations is desirable.

· Should have prior people management experience

· Proven track record in intermediate and special dry dockings, ship repair, mobilizations and in-water repairs

· Demonstrated Commercial acumen and ability to manage vessel financials within scope as well as satisfy client’s requirements

· IT literate and computer savvy

· Business Administration qualification will be an added advantage

Basic knowledge of Energy Management Systems and / or energy conservation methods is an advantage

Competencies

Competency Level 3

· Effective decision making

- Analysis and Problem solving

· Interacting with others

- Listening and communicating

- Collaboration, inclusion and teamwork

· Driving High Quality

- Customer focus

- Planning and Organising

- Initiative

- Accountability

Resilience and wellbeing