Facilities Manager

Work Dynamics - Integrated Facilities Management

The Facilities Manager is responsible to assist the account in charge for the delivery and performance of FM contract deliverables for assigned sites. The role is the key point of contact with local client and key stakeholders across client sites for the areas of responsibility and its occupants, and act as their service provider liaison.

Facilities Management

• Establish a “Safety First” culture across sites and improve safety performance by championing our level of awareness and changing all staff and partner safety behaviours.
• Provide leadership and guidance to the team as required to ensure delivery and achieve of high client service standards.
• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Schedule and manage the team's daily activities
• Coordinate and manage facility repairs and maintenance by working with technicians, vendors and contractors.
• Maintain positive client relationships and conduct meetings on unresolved facility issues.
• Prepare and manage capital projects, operating budgets and variance reports.
• Perform facility inspections quality quality assurance following local regulations or standards. Suggest operational efficiencies, repairs, and upgrade opportunities.
• Ensure compliance by ensuring renewal of all related government and statutory licenses.
• Ensure audit programs are fully implemented and complied with for quality assurance purposes
• Liaise with Technical team to plan, assign and supervise planned and reactive activities utilizing Corrigo
• To check on site repair and maintenance carried out by subcontractors to ensure work completion, quality and method of working for compliance with specification and ordinance requirements
• Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services and labor for O&M related works/projects
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
• Develops and maintains a proactive relationship with internal and external customers and understand business needs of local customer
• Achieve Key Performance Indictors and Service Level Agreement targets
• Participate in emergency evacuation procedures including crisis management and business continuity.
• Conduct regular site inspections to ensure high standards are maintained
• To perform additional tasks as required by account in charge

Resources Management

• Cascade account objectives to the team into our JLL team’s Performance measuring system (Workday)
• Maintain an effective succession plan for yourself and all team members.
• Manage and engage in the on-going performance review process for all direct reports by required due dates.
• Arrange reliever support for required roles within the account

Vendor Management

• Monitor, measure and report upon the performance of all specialist vendors in terms of their ability to carry out the work against the agreed contractual budget
• Co-ordinate meetings periodically with contractors to ensure that required standards are established and maintained, and develop corrective action plans when, or if performance falls below expectations
• Program the attendance of specialist subcontractors at site ensuring strict adherence to client and JLL processes and procedure including Permit to Work, Method Statement and Risk Assessment.
• Work with supply chain to ensure the selection, procurement and management of specialist vendors

Financial Management

• Effectively manage site operating expenses to meet the budget.
• Assist with the production of capital expenditure and operational expenditure plans
• Ensure all financial processes are following and compliant as per JLL and clients’ competitive bids process, issuing of PO's, and receipting work.

Sound like you? To apply you will have:

Education & Qualification

• Bachelor's Degree preferred with 5 - 7 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Facility Management certification preferred.
• Experience in the areas of staffing, training development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department
• Extensive organizational skills with a strong inquisitive mindset
• Experiences in account operations and management.
• Knowledge in local statutory requirements

Skills

• Pleasant personality, strong customer service, interpersonal skills and problem solving ability.
• Good understanding of facilities operations / housekeeping management
• Computer skills in Microsoft Office, PowerPoint, Excel
• Independent, self-motivated, flexible, responsible and willing to work under pressure.
• Knowledge of standard business and accounting practices.
• Knowledge of Excel and ability to analyse data.

What you can expect from us

We’re an entrepreneurial, inclusive culture. We succeed together - across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We’ll offer you a competitive salary and benefits package.

With us, you’ll develop your strengths and enjoy a career full of varied experiences. We can’t wait to see where your ambitions take you at JLL.

• Understand customer requirements, design tailored service solutions, and develop winning bids
• Lead project execution, including planning, resource allocation, and risk management
• Ensure successful project delivery, meeting deadlines and budget targets
• Manage customer relationships, address escalations, and drive customer satisfaction
• Build and lead high-performing project teams
• Ensure network stability and compliance with all relevant standards
• Achieve project business objectives and optimize resource utilization

Responsibilities:

· Able to motivate and lead the sales team.

· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.

· Able to work in full autonomy and yet able to follow the direction and strategy of the management.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Able to train promoters and improve the visual merchandising.

· Understand the market, competitors and brand environment.

· At least 5 years of managerial exposure.

· Experience in retail operations, liaising with suppliers, merchandising, etc.

· Able to work shifts hours/weekends/public holiday.

· Customer service oriented.

· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

RESPONSIBILITIES:

• To manage & oversee smooth day-to-day branch operations
• To lead & motivate retail & sales staff
• To mentor, advice and provide resolutions to any staff issues when necessary
• Responsible for branch’s performance and sales target achievement
• Develop innovative and effective sales strategies & plans
• Perform sales forecasting activities and set performance goal
• Provide continuous service / product education and reinforce service / products’ benefits to customers.
• Provide constructive feedback with regards to improvement of the Company
• Any other Ad-hoc duties assigned

REQUIREMENTS:

• At least 2 years of experience in a Managerial / Supervisory level
• Preferably in the Beauty & Wellness industry
• Possess excellent management & leadership qualities
• A self-driven and highly motivated person with excellent sales skills
• Good communication & interpersonal skills, with a confident disposure
• Must be able to work on retail hours
• 5days work week

Overall Role Purpose:

Reporting to the Area Sales Manager, you will be responsible for the revenue generation of the geographically assigned sales territory (portfolio). You will be expected to develop, service, retain our existing customers as well as acquire new business opportunities.

• Act as customers' point of contact within DHL Express, by liaising closely with relevant departments to ensure that their queries, problems or issues are dealt with appropriately.
• Manage portfolio of existing customers and potential customers via 'face to face' sales visits.
• Produce necessary information for management to evaluate performance vs. key performance indicators.
• Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed though the relevant DHL Express departments.
• Regular meetings with Marketing and Sales management to evaluate personal sales strategy/plan, so as to ensure that the required revenue and shipment results can be achieved.
• Develop a weekly customer visit cycle / Follow Global Call Planning Tool (based on 6 visits a day, mix of 40/30/30) to secure Ship-To-Profile of existing customers, gain Share-of-Wallet and new customer.
• Complete GSP sales reporting requirements in a timely manner, which includes Time Sheet, Activities and Opportunities updates in COMET.
• Weekly Pipeline movement reports to Sales Management.
• Adhere to regional/country standard profit margins and discount guidelines.
• Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximize growth within the existing customer base.
• Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
• Conversion of qualified leads into customers (First Time Buyers) and develop and penetrate existing accounts (Retention and Development).
• Continually develop knowledge of DHL Express' products & services and general commercial awareness in order to provide the best possible solutions to the customers.
• Control all documentation and data relating to customer visits, agreements and terms of reference to ensure that customer information is maintained accurately in customer database.
• Analyze and monitor customer data to measure success and identify fluctuations/trends, so as to decide on relevant follow up actions.
• Ensure all customer agreements are cost-sensitive, so as to ensure a suggested minimum pricing tariff is set and adhered to.

Job Requirements:

• Preferably with Degree in Business or equivalent
• Minimum of 3 years of sales experience
• Strong communicator (in written & spoken English) with excellent numeric and presentation skills
• Strong individual who can work independently and within a team to deliver results
• Able to maintain effective performance under pressure

Scope of Services

The scope of the services include, but are not limited to:

• Support project officers in managing IT systems across planning, design, development, deployment, maintenance, and support stages, ensuring adherence to policies.
• Facilitate system onboarding to cloud platforms, manage service activations and data migration processes, and handle technical feasibility assessments of change requests.
• Oversee User Acceptance Testing (UAT), review security and compliance reports, prepare cybersecurity documentation, and manage third-party risk assessments.
• Collaborate with vendors to ensure contract compliance, report project progress to managers and stakeholders, and perform ad-hoc administrative tasks.

Experience & Qualifications

• Degree in Computer Science, Computer Engineering, Electrical or Electronic Engineering or equivalent
• 3-5 years of experience in digital project management, preferably having gone through at least one (1) full project lifecycle from initiation to closure.
• Familiar with deploying and managing cloud-hosted systems across the various Cloud Service Providers (CSPs), such as Microsoft Azure and Amazon Web Services
• Hands-on experience with system functionalities testing, GCC onboarding, data migration processes, and supporting services activations/requests.
• Experience in reviewing security hardening reports, VAPT and SCR reports.

• Skillsets :

1. Experience in Operational Technology (OT) and/or Industrial Control Systems (ICS)
2. Relevant professional certifications such as Project Management Professional (PMP), Microsoft Azure/AWS/Google Certified Solutions Architect, CompTIA Security+, SAN GIAC Security Essentials (GSEC), (ISC)2 Certified Information Systems Security Professional (CISSP)
3. Government on Commercial Cloud (GCC) experience would be an advantage

Key Duties & Responsibilities

1. Grow accounts, secure bigger budgets, and retain key accounts year-on-year
2. Concept and Strategy Planning to unleash your creative juices to achieve brand storytelling and business objectives for our client & Kobe
3. Content Planning & Scheduling of campaigns
4. Develop accounts by analysing account potential; initiating, developing, and recommending new applications and strategies
5. Identifies potential in accounts by studying current business; interviewing key customer personnel and company personnel who have worked with the customer; identifying and evaluating additional needs; analysing opportunities
6. Develop strong and trusted advisor relationships with key accounts, customer stakeholders
7. Manage timeline and ensure delivery for key milestones including presentations and approvals
8. Control the financial health of all campaigns
9. Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
10. Forecast and track key account metrics (e.g. monthly revenue, client NPS score)
11. Collaborate with the sales team to identify and grow opportunities within the territory
12. Collaborate with community operations with campaign execution
13. Research and keep updated on vertical and social media trends for product knowledge as a professional advisor to the client; sharing of knowledge within and across departments
14. Any other responsibilities that the company may assign to you from time to time within reasonable scope

Job Responsibilities

- Manage and lead procurement activities for supplies and services from vendors.

- Lead the competitive sourcing process, initiate requests for information/Quotation/Proposal, negotiate commercial terms.

- Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.

- Monitor and analysis trends in spending and inventory control and make recommendations to identify areas for saving.

- Other adhoc matters assigned by the Management.

Requirements

- Min 3 years of relevant experience

- Has experience in managerial role, preferably in the F&B industry

- Good leadership and people management

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Commercial Manager

Overview:

Launched in late 2023, Creation Collective (CC) is an innovative new live entertainment company, which is rolling out a roster of music and general interest events across APAC, as well as developing its own proprietary ticketing and fan engagement platform.

With a strong growth strategy and ambitious plans, CC is set to disrupt the regional industry and provide consumers with a plethora of exciting experiences.

Summary:

Essential Duties & Responsibilities:

• Develop and oversee budgets to ensure resources are allocated correctly and financial goals are met.
• Oversee financial aspects of events, including budgeting, forecasting, and ensuring profitability.
• Partner with event production, marketing, and sales teams to ensure financial alignment with business objectives and event strategies.
• Support recommendations on sponsorship deals, ticket pricing, F&B and merchandising opportunities.
• Monitor and report on the profitability of each event, ensuring that financial targets are met.
• Support the budgeting and forecasting process for live events, ensuring alignment with overall business goals.
• Collaborate with the CFO to assess and manage financial risks, ensuring robus supporting financial planning for all projects.
• Conduct post-event performance reviews, offering insights to enhance future planning and profitability.
• Identify potential risks in commercial agreements and take proactive steps to mitigate them.
• Support contract negotiations and financial evaluations of vendors, suppliers, and partners.
• Prepare detailed reports on commercial activities and present performance reports to stakeholders, highlighting key insights and opportunities for improvement.

Key Qualifications:

• An excellent communicator and team player.
• Strong communication skills, both written and oral, with attention to detail.
• Proven experience in a commercial finance role within live entertainment, events, or related industries.
• Excellent analytical and problem-solving abilities, with a focus on driving profitability and strategic growth.
• Ability to work cross-functionally with various teams to align financial goals with business objectives.
• Strong communication and presentation skills, with the ability to convey financial insights to non-financial stakeholders.
• Experience with financial commercial planning software and advanced Excel skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

Desirable Qualifications:

• Good knowledge of major ticketing audits and reports is an advantage.
• Familiarity with event sponsorship deals, ticketing revenue models, and vendor management.
• A degree in business, finance, accounting, or a related field.

Responsibilities:

· Supervise the warehouse team and daily workflow to ensure accurate and timely shipping, receiving, and inventory management.

· Develop and implement warehouse policies and procedures to optimize efficiency and maintain a safe, organized environment.

· Monitor stock levels and conduct regular audits to ensure inventory accuracy.

· Collaborate with other departments, including procurement, logistics, and customer service, to ensure smooth operations and communication.

· Oversee the maintenance and proper functioning of warehouse equipment, ensuring compliance with safety regulations.

Requirements:

· A minimum of 3-5 years of experience in warehouse management or a similar role.

· Proven ability to manage and lead a team in a fast-paced environment.

· Strong attention to detail with excellent problem-solving and multitasking abilities.

· Familiarity with warehouse management systems (WMS) and inventory software.

· In-depth understanding of health and safety regulations in warehouse operations.

Queenie Chua

R24125459

Job Responsibilities

- Manage and lead procurement activities for supplies and services from vendors.

- Lead the competitive sourcing process, initiate requests for information/Quotation/Proposal, negotiate commercial terms.

- Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.

- Monitor and analysis trends in spending and inventory control and make recommendations to identify areas for saving.

- Other adhoc matters assigned by the Management.

Requirements

- Min 3 years of relevant experience

- Has experience in managerial role, preferably in the F&B industry

- Good leadership and people management

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Responsibilities:

· To create comprehensive project plans that include timelines, milestones, and resource allocation.

· To coordinate across departments to ensure alignment with project goals.

· To create and monitor budgets, ensuring cost control and resource efficiency.

· To allocate resources, manage cross-functional teams and ensure timely procurement of components, tools and materials required for the project.

· Ensure that workforce is effectively deployed to deliver the materials timely.

· To monitor the progress and to tract workers performance and work quality.

· To establish and maintain realistic project timelines, factoring all dependencies, monitor progress ensure meet the milestones, identify schedule delays, and propose corrective actions to meet deadlines.

· To participate site walk, prepare Bill of quantity and tendering.

· To negotiate contract with vendors, suppliers, and sub-contractors, ensuring favourable term and competitive pricing.

· To supervise and manage subcontractors, construction team and maintain labour productivity.

· To ensure quality control and assurance to ensure meet required specification and standard.

· To ensure safety aspects of daily works are adhered to and emphasized during toolbox meeting.

Requirements:

· Candidate must possess at least Secondary Certificate/Diploma in engineering or other equivalent.

· Minimum 8 years Site Manger work experiences.

· Applicants prefer to have certification in Building Construction Safety Supervisor.

· Experienced in handling multiple projects.

· Possess effective organizational and follow-up skills, meticulous, Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.

Bottom of Form

• Oversee and direct construction projects from conception to completion
• Review the project in-depth to schedule deliverables and estimate costs
• Oversee all onsite and offsite constructions to monitor compliance with building and safety regulations
• Coordinate and direct construction workers and subcontractors
• Select tools, materials and equipment and track inventory
• Meet contractual conditions of performance
• Review the work progress on daily basis
• Prepare internal and external reports pertaining to job status
• Plan ahead to prevent problems and resolve any emerging ones
• Negotiate terms of agreements, draft contracts and obtain permits and licences
• Analyse, manage and mitigate risks
• Ensure quality construction standards and the use of proper construction techniques

Duties & Responsibilities

1. People Development and Successor Planning：Make sure the core competencies management of the company is in the place and followed up with successor and people development plan.

Ensure that continual development of all staff in HR department, in order to reach full departmental performance.

2. Organization Development：Review the organization structure together with line manager when necessary and give professional advice. Provide internal consulting and support team building processes.

3. Labor Compliance：Ensure the labour and ethics management of the company is compliant with labor requirements. Health & Safety Environment Compliance and Zero lost time injury control.

4. Recruitment：-To ensure the recruiting request is met according to the recruiting plan.
-To ensure internal recruitment is implemented at all level.

-To ensure PI, PLI survey and Job Pro are used in recruitment.
-Hiring procedure is followed.

5. Training Management：To make sure the yearly training plan exist based on the business needs and company goal. Make sure that after training evaluation and follow up is existed. Ensure On Job Training provides qualified and skillful operators to production.

6. Benefit & Compensation：Ensure Mercer system (job classification) is used and salary survey is done regularly. Competitive welfare is in the place to keep good employee stay.

7. Performance Appraisal & Bonus System：Facilitate performance appraisal system and ensure all relevant persons are trained in the system and appraisal skills.
Assist department managers on skills analysis and improvement and training where appropriate for their teams.

Ensure the bonus system is effective for performance improvement and employee motivation.

8. Employee Relation Management：Ensure that legislation and case law is interpreted and understood by management team and adhered to by company.

Ensure engagement satisfaction survey is conducted regularly. Improvement plan will be produced based on the survey. Produce or co-ordinate briefings to workforce. Facilitate workforce presentations.

Job Requirements

• At least a Degree in Business Studies with minimum 5 years of working experience in HR/Admin related capacity.
• Possess good interpersonal and able to communicate with all levels of the organization.
• Possess labor knowledge of Malaysia is added advantages.
• Good knowledge and experience in Employment Act and HR related matters.
• Able to liaise with government departments in relates to HR/statutory matters/issues.
• Proficient in both written and spoken in English, Bahasa Malaysia and Mandarin.

About JobTech

JobTech is the world's leading artificial intelligence and big labour data analytics product company that empowers leaders to develop people for new work realities, driven by real labour market needs and individuals' personal aspiration. JobTech is growing rapidly with global big names customers from both private and public sectors.

About the Team

The JobTech team is an enthusiastic bunch, obsessed with solving human capital business problems in talent development, using deep technology and labour market data. We embrace empowerment and appreciate the depth of every member’s area of expertise. We are hands-on dreamers who are willing to invest in projects and people. If you think you should be part of this awesome team looking to scale faster and better, don’t be shy and let us know!

Job Description

JobTech is a product start-up looking to solve real world labour problems and deliver the best possible experience to our end users. In this unique role, you will be responsible for understanding and translating business needs into innovative product designs that meet customer pain points and drive business success.

• Define the product vision, strategy, and roadmap based on market research, competitive analysis, and customer insights.
• Create high-fidelity mockups and prototypes that effectively communicate interaction and design ideas.
• Work closely with stakeholders to gather and prioritise product requirements.
• Collaborate with engineering, design, marketing, and sales teams throughout the product development lifecycle.
• Conduct sprint planning and manage Agile processes to ensure timely delivery of product features.
• Develop and maintain product documentation including specifications, user stories, and release plans.
• Monitor and analyse product performance metrics, user feedback, and support requests to iterate on the product and drive improvements.
• Champion the product internally and externally, providing product expertise and support as needed.
• Ensure alignment of product initiatives with company goals and objectives.

Requirements

• Proven experience as a Product Manager or similar role in a technology-driven company.
• Strong understanding of SaaS products and familiarity with Agile/Scrum methodologies.
• Excellent communication, interpersonal, and leadership skills, with a proactive approach to fostering collaboration and driving initiatives forward.
• Ability to translate business strategy and user needs into product requirements.
• Analytical mindset with strong problem-solving abilities.
• Experience in conducting competitor analysis and using findings to drive product strategy.
• Knowledge of sprint planning and Agile development practices.
• Knowledge of design software, such as Figma is a plus.

Compliance with our strict information security policies is mandatory

• Policy Compliance: Adhere to JobTech's information security policies and procedures.
• Risk Management: Identify, assess, and mitigate security risks to protect sensitive information.
• Incident Response: Participate in the detection, analysis, and response to security incidents.
• Security Training: Attend regular training on information security best practices.
• Data Protection: Ensure the confidentiality, integrity, and availability of JobTech data.
• Regulatory Compliance: Ensure compliance with relevant legal, regulatory, and contractual requirements related to information security.
• Team Collaboration: Work closely with other functional departments to ensure cohesive security measures.
• Confidentiality: Maintain the confidentiality of sensitive information and enforce data protection measures.
• Continuous Improvement: Stay updated on the latest security trends and continuously improve the JobTech's security posture.Product Manager

Job Description

1. Overview of the Company’s IT Infrastructure:

• Team Size: The IT in-charge will support a team of approximately 30–40 employees.
• Key Software: Responsibilities will primarily include managing and troubleshooting: Microsoft Accounts: Including user management and support.
• SharePoint Server: For file storage, collaboration, and VPN access.
• Account Management: Oversee the number of users for both Microsoft and Adobe accounts.
• Equipment Management: Maintain and track IT equipment issued to staff, such as laptops, tablets, and related peripherals.
• Domain Management: Manage company domains, including DNS configurations, SSL certificates, and email domain records (SPF, DKIM, DMARC).
• While not immediately required, the IT in-charge may be sent for training on WESS System (operational software) and Infotech (HR and payroll software) to support these systems if needed in the future.

2. Day-to-Day Responsibilities:

• Provide support for Microsoft software and services, including account setup, troubleshooting, and updates.
• Manage SharePoint server access, monitor usage, and ensure data backups.
• Oversee and manage the number of user accounts for Microsoft and Adobe, ensuring licenses are appropriately allocated.
• Maintain an inventory of IT equipment (e.g., laptops, tablets, and accessories) and manage issuance to employees.
• Configure and maintain domain settings, including DNS records, email-related configurations (SPF, DKIM, DMARC), and subdomains.
• Renew and update SSL/TLS certificates and ensure timely domain renewals.
• Train staff on using Microsoft Teams and other core Microsoft services as needed.

3. Support and Troubleshooting Expectations:

• Employees will submit IT issues via a Google Form, and the IT in-charge is expected to resolve these issues within 3 to 5 working days if related to Microsoft, SharePoint, equipment, or domain configurations.
• Escalate issues outside of their scope (e.g., WESS System or Infotech) to the appropriate vendor or support contact.

4. Key Tools and Technologies:

• Manage and support Microsoft Services (e.g., Microsoft Teams, Office apps, and SharePoint).
• Oversee Adobe Accounts to ensure user access and compliance with license agreements.
• Monitor and maintain SharePoint Server and OpenVPN for secure remote access.
• Use domain registrar tools for DNS management, subdomains, and SSL configurations.

5. Security and Compliance:

• Ensure user accounts for Microsoft and Adobe meet security standards (e.g., password policies, multi-factor authentication).
• Monitor SharePoint backups and maintain readiness for disaster recovery scenarios.
• Secure IT equipment by ensuring proper configurations, access restrictions, and antivirus protections.
• Implement security features for domains, such as domain locking, SSL certificates, and two-factor authentication for domain registrars.

6. Team Training Responsibilities:

• Train staff on Microsoft Teams and other essential Microsoft tools to enhance productivity.
• Develop simple user guides for frequently used processes in Microsoft tools.

7. Performance Metrics:

• Meet the resolution timeline of 3 to 5 working days for reported Microsoft, SharePoint, equipment, or domain-related issues.
• Eoptimal allocation of user accounts for Microsoft and Adobe licenses.
• Maintain high uptime and accessibility for SharePoint server services.
• Ensure all IT equipment is inventoried, tracked, and issued effectively.
• Maintain up-to-date and error-free domain configurations and SSL/TLS certificates.

8. Expected Collaboration:

• Coordinate with department heads for user account requirements, IT equipment requests, and related support.
• Work with external vendors for advanced troubleshooting of SharePoint, Adobe, or domain services.
• Collaborate with management to recommend enhancements to Microsoft tools, SharePoint, IT equipment processes, or domain management strategies.

9. Onboarding and Initial Support:

• The IT in-charge will receive training on WESS System and Infotech software as a contingency for future support needs.
• Initial handover and training will cover current processes for managing Microsoft accounts, SharePoint, Adobe licenses, IT equipment inventory, and domain management.

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Position Overview:

As the Quality Manager, you will be responsible for ensuring the highest quality standards in the development and production of biomedical products. You will lead and manage quality assurance activities across the production process, ensuring compliance with regulatory requirements, industry standards, and company policies. You will play a pivotal role in driving continuous improvement initiatives and fostering a culture of quality within the organization.

Key Responsibilities:

• Oversee and manage the company's Quality Management System (QMS), ensuring compliance with ISO 13485, FDA regulations, and other applicable standards.
• Develop, implement, and maintain quality assurance policies and procedures.
• Lead quality audits, internal and external inspections, and regulatory compliance assessments.
• Monitor and report on quality performance metrics, identifying trends and areas for improvement.
• Manage the resolution of non-conformances, corrective actions, and root cause analysis.
• Collaborate with cross-functional teams (e.g., R&D, Manufacturing, Regulatory Affairs) to ensure product quality throughout the product lifecycle.
• Ensure proper documentation and traceability for all quality-related activities.
• Train and mentor staff on quality processes and regulatory requirements.
• Maintain relationships with regulatory bodies, customers, and suppliers to ensure ongoing compliance and quality standards.

Software Manager

As a Software Manager , you will be part of a team that will be tasked to implement Projects and liaise with vendors and Business Users and the team on System Requirement, documentation and Software Developement.

Job Scope:

• Solid experience in handling Software Development and Project Management.

• Experience in handling Project Management Life Cycle.

• Involved in Project Management, Design and Application Development.

• Well versed in handling Vendor and Business Users.

• Solid involvement in Software Development Life Cycle.

• Good in Software / Application experience.

• Demonstrated experience in Software/ Application Development.

• Good implementation and production support experience in Java, Python, C++.

• Strong in handling SDLCs and Project Management.

• Ability the handle Project schedule, planning and design.

• Familiar with Agile/ SCRUM Methodology.

• Minimum. 8 years of Software Management experience.

• Minimum Degree in Computer Science or equivalent

• Demonstrated experience in in vendor management and managing different level of vendors and stakeholders.

• Good in Team Management experiene.

• Excellent interpersonal and communication skills.

• Able to multi-task and work under stressful environment.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to: jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description & Requirements

Good knowledge in Chinese & Fusion cuisine

1. Recruit, select, train, assign, schedule, coach, counsel and discipline employees

2. Communicate job expectations; planning, monitoring, appraising and reviewing job contributions

3. Plan and review compensation actions; enforcing policies and procedures

4. Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends

5. Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions

6. Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping

7. Analyze process workflow, employee and space requirements and equipment layout; implement changes

8. Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations

9. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

10. Accomplish operations and organization mission by completing related results as needed

11. Meet or exceed operations labor budget expectations

12. Manage staff levels, wages, hours, contract labor to revenues

13. Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees

14. Run a safe, injury/accident free workplace

15. Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies

16. Manage relationships with key operations vendors

17. Track vendor pricing, rebates and service levels

18. Review and approve all operational invoices and ensure they are submitted for payment

19. Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring

20. Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints

21. Work closely with Directors and management team to set and/or implement policies, procedures and systems and to follow through with implementation.

22. Communicate all operating policies and/or issues at department meetings

23. Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses

24. Great Knowledge of Chinese, Fusion Food

25. Maintain smooth operations of the outlet

26. To oversee the kitchen and design exceptional menus

27. Purchase of kitchen goods, manage daily kitchen operations within budget guidelines and to the highest standard and to train new staffs.

28. Manage compliance with food and beverage hygiene policies and procedures.

30. Hands-on experience with various kitchen equipment

31. Up-to-date knowledge of cooking techniques and recipes

32. Excellent time management abilities

33. Ability to remain calm and undertake various tasks

Requirements

· Proven work experience as a F&B Manager

· Hands-on experience with various kitchen equipment

· Advanced knowledge of culinary, baking and pastry techniques

· Leadership skills

· Ability to remain calm and undertake various tasks

· Excellent time management abilities

· Up-to-date knowledge of cooking techniques and recipes

· Familiarity with sanitation regulations

· Culinary school preferred

· Leadership

· Conflict Management

· Business Negotiation

· Organization

· Decision-Making

· People Management

· Data Entry Skills

· Data Processing Skills

· Dependable

· Reporting Skills

· Deadline-Oriented

· Budget Development

· Critical Thinking and Problem Solving Skills

· Planning and Organizing

· Communication Skills

· Persuasiveness

· Influencing and Leading

· Delegation

· Team Work

· Negotiation

· Adaptability

· Stress Tolerance

Job Responsibilities

- Provide advice to internal stakeholders on all procurement-related matters and ensure they are compliant with Company Procurement Policy.

- Perform vendor screening, supply market research and analytical studies to identify and select potential suppliers to be added to the pre-approved vendor list.

- Prepare RFQ/Tender documents

- Review and evaluate quotations from vendor

- Coordinate purchasing activities and services based on company’s needs.

- Monitor process and supplier performance and resolve issues with suppliers.

- Manage and analyze expense data with the objective to derive cost saving opportunities.

- Monitor contracts and renewal prior to expiry

- Any other duties assigned by manager

Requirements

- Min 3 years of relevant experience in the F&B industry

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Administrative Managers play a role in many parts of a business’s operations. This is a top-level role, meaning Administrative Managers work with other leaders and team members in each of the business’ departments. Administrative Managers have a lot of duties they perform on a daily basis, including:

• Guiding the organization’s activities
• Identifying opportunities to improve a business’ policies or objectives
• Ensuring a company is operating securely and effectively
• Preparing and reviewing operational reports
• Leading and/or participating in meetings
• Assisting managers in compiling annual budget information and reports
• Maintaining all policies and procedures manuals
• Hiring and training administrative staff
• Delegating tasks to administrative assistants
• Creating personnel folders for new hires
• Monitoring and projecting staffing needs
• Overseeing department budget planning and development
• Managing and maintaining all department databases
• Performing clerical accounting and general office duties as needed
• Developing strong relationships with cross-functional teams and departments