Key Responsibilities:

• Oversee daily operations of the massage therapy department.
• Recruit, train, and manage a team of massage therapists.
• Ensure exceptional client experiences and uphold the highest standards of service.
• Develop and implement marketing strategies to drive client engagement.
• Manage scheduling, inventory, and budgeting effectively.
• Stay updated on the latest wellness trends and techniques.

What We Offer:

• Competitive salary and performance bonuses.
• Professional development opportunities.
• A supportive and friendly work environment.
• Discounts on wellness services and products.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

• Leading: Setting goals and objectives for the team, and motivating them to meet them
• Planning: Creating and implementing business strategies, and developing improvement plans
• Staffing: Hiring and training employees, and assisting with new employee onboarding
• Organizing: Organizing employee schedules, and ensuring compliance with company policies and procedures
• Monitoring: Monitoring and evaluating employee performance, and providing feedback
• Managing: Managing budgets and resources effectively, and handling customer inquiries
• Collaborating: Collaborating with cross-functional teams, and resolving conflicts between team members

Job Description & Requirements

1. Supervising and Managing: Supervises the customer service team, ensuring high standards of service and compliance with company standards.

2. Collaboration with HR: Works with HR to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Overseeing Operations: Manages employees, handles customer complaints

4. Employee Training: Coordinates training, work schedules, and task delegation.

5. Customer Satisfaction: Ensures customer satisfaction at all times.

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

We are a part of Moore Global Network, one of the world’s leading accounting networks, with more than 37,000 professionals across 114 countries. We provide our services to a diverse range of large corporations, listed companies, government agencies, private businesses, entrepreneurs and individuals across a broad array of industry sectors.

We have identified the areas of Sustainability and Governance as key elements in driving the firm towards its goals.

About the Role

You will help to develop and maintain strong client relationships by delivering excellent client services. You are also expected to help identify new business opportunities and be involved in practice development activities.

Your role encompasses, but is not limited to, leading a team of driven professionals and managing a portfolio of clients to deliver high quality services in areas such as ESG consulting, data governance/analytics, internal audits and pre-IPO internal controls review (non-IT and IT-related), Sarbanes-Oxley (SOX) reviews, business process improvements, risk management, grant certifications etc. within time budget. In addition to developing and/or reviewing work programmes and findings, you are to identify and recommend lasting improvements to processes, frameworks and governance and be able to benchmark financial and operational processes and controls as well as perform controls optimisation.

You will be expected to work closely with the partners/directors of the SG Group to shape, build and grow the SG team. As part of the SG management team, you will also coach, train and mentor your team.

Requirements:

• Minimum 5 years of experience for managers and 7 years for senior managers within a professional service firm, medium size and Big 4 accounting firms or MNC.
• Bachelor degree (Accountancy, Information Systems or equivalent) from a local/recognised overseas university or industry recognised qualifications such as ACCA, CPA, CIA, CISA etc
• Working knowledge of IIA standards and excellent knowledge of global internal controls, risk management and governance standards (e.g., COSO, SOX, ISO standards, Singapore’s Code of Corporate Governance etc.)
• Prior experience in ESG consulting or IT audits including the use of data analytics tools, will be an advantage.
• Strong situational awareness, methodical and meticulous
• Fluent in English and has high level of interpersonal and report writing skills
• Comfortable with leadership role and excellent in strategy implementation
• Thrive in a fast-paced work environment and are resilient when faced with tight deadlines and work pressures
• Comfortable in leading meetings and public speaking

Straits Retail Property Management Services currently manages the following shopping malls in its portfolio: Paragon, The Clementi Mall and The Woodleigh Mall. The Group Marketing Communications team is comprised of 3 teams: 2 mall loyalty programme teams and the Partnerships and International Marketing team. All of whom work closely with the individual shopping mall marketing team counterparts and other stakeholders, to jointly achieve business and marketing objectives.

We are looking for a Senior Manager / Manager to work on the Partnerships and International Marketing portfolio. The candidate will work directly and extensively with both internal and external stakeholders, to drive partnerships and international marketing initiatives, and ultimately acquire loyalty programme members and encourage shopper footfall and spend. The candidate should be able to think and respond on the fly in accordance with market shifts.

Responsibilities

• To develop a pipeline of partnership opportunities and corresponding frameworks and collaboration formats across a variety of prospective industries, including but not limited to: banks/financial institutions, hospitality, lifestyle, payment gateways
• To be well-versed with key target tourist markets and proactively conceptualize corresponding collaborative campaigns to drive the international marketing strategy
• To translate annual partner/international marketing strategies and plans into content schemes, themed initiatives and actionable campaigns to encourage footfall and spend
• To guide and support all malls’ marketing teams for acquisition campaigns and performance reporting

Job Qualifications

• At least 5 years of work experience in business development, partnerships or equivalent, with a degree in Marketing or similar
• A track record of effective identification, securing and management of a network of partners
• Prior relevant experience in execution of luxury marketing initiatives will be advantageous
• Articulate with strong interpersonal and communication skills to liaise with internal/external stakeholders across different levels
• Proactive in follow up. Able to work independently and under pressure in a fast-paced environment.
• Meticulous and detail-oriented

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

JOB DESCRIPTION

· Experience in managing retail outlets/convenience store

· Organize all store operations

· Able to liaise with suppliers/manage internal and external stakeholders

· Handle e-commerce duties

· Keeping records of customer feedback

· Promote in-store promotional events or displays

· Familiar with market trends to determine the need for improvement

· Display strong interpersonal skills for enhancement of customer relationships and customer satisfaction

· Possess strong leadership qualities

· Customer service oriented with a passion in retail

· Able to work on weekends and public holidays

· Able to work at night shift and split shift

• MUST BE HAVE CAT1/3 shop experience
• 
  
• Able to record treatments furnished to customers.
• Able to supervise and manage the team.
• Oversee the company operation and staffs duties
• Report to the director the company's operations and updates.
• Able to do overtime and might need to do long hours
• Able to commit on 6 days per week
• Experience Massage therapist and comfortable in massage workplace settings
• Experience in Branch Manager role 2 years and above
• 工作经验：有2年或以上工作经验，
• 良好的个人卫生习卫生习惯
• 鉴于按摩需要一定的体力

· Manage development and implementation of business strategy approved by CEO

· Monitoring and reporting of company performance (monthly performance analysis report and financial reports against targets)

· Legal representation of company and maintain regular contact with overseas government including timely reports (tax department and other agencies as required)

· Establish and maintain an effective local and overseas marketing and sales strategy (Direct sales, B2B contracts)

· Represent company in corporate meetings (Both in Singapore, ASEAN countries and in China).

· Acquire new partnerships in the ASEAN and China market.

· Creating, optimizing, and monitoring corporate travel policies.

· Analyzing and preparing reports on travel tours.

· Ensuring operations run smoothly

Job Requirements

· Degree in hospitality and tourism related field

· Personal network of travel partners in ASEAN and China is a must

MANAGER

Basic Salary: $4500 – $5000

Roles & Responsibilities

Job Description

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Recruit, train and supervise staff

Find ways to increase quality of customer service

Collaborate with the management team to improve service efficiency

Job Requirements

Knowledge of organizational effectiveness and operations management

Familiarity with business and financial principles

Ability to work under pressure and meet deadlines

Excellent communication and team management abilities.

Duration: Perm Full Time

Salary: Up to $2.7K

Working Hours: 5 days office hours

Location: Novena

Job Scope:

• Serve as primary coverage for educational contact person for the postgraduate programme.

• Assist and support the administration of Postgraduate Training Programmes.

• Assist and support the administration of medical seminars and workshops.

• Plan and administer programme onboarding, and orientation.

• Track all evaluations, monitor, and document compliance.

• Maintain documentation of all training records.

Job Requirements:

• Min. Diploma in any field

• Min some admin/ healthcare internship/ experience required

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Responsibilities

• Ensure the smooth day-to-day running of the mobile shop.
• Open and close the store on time and maintain cleanliness and orderliness.
• Monitor cash flow, and sales transactions, and ensure accurate billing and receipts
• Supervise and motivate sales staff to meet sales targets.
• Recruit, train, and develop staff in customer service, product knowledge, and sales techniques.
• Assign tasks and create schedules to ensure efficient operations.
• Oversee customer interactions to ensure satisfaction and resolve complaints promptly.
• Train the team to explain features of mobile phones, accessories, and plans.
• Promote new products, offers, and services to increase sales.
• Track stock levels for mobile phones, accessories, and SIM cards.
• Manage orders, ensure timely restocking, and reduce excess inventory.
• Maintain accurate inventory records and minimize loss or theft.
• Build and maintain relationships with distributors and suppliers.
• Negotiate prices and deals for phones, accessories, and services.
• Ensure timely delivery of stock to avoid shortages.
• Ensure compliance with company policies and legal regulations (e.g., warranty policies, and returns).
• Maintain records of transactions, sales reports, and staff performance.
• Submit regular performance and inventory reports to senior management.
• Plan and execute in-store promotions, discounts, and events to attract customers.
• Collaborate with marketing teams for digital campaigns and local advertisements.
• Monitor the effectiveness of promotions and adapt strategies as needed.
• Stay updated on the latest mobile technologies, plans, and accessories.
• Train the team to troubleshoot and offer basic technical support to customers.
• Coordinate with service providers for post-sale issues or warranty claims.

Administrative managers oversee all support and clerical work within a company. They need to supervise day-to-day support activities, coordinate clerical tasks, and lead teams of administrative officers. They need to work with management and support staff to assess and improve administrative processes and enhance efficiency.

Key Responsibilities

• Manages a team of administrative officers, training and developing them to enhance performance
• Oversees daily support activities
• Ensures completion of all administrative tasks
• Identifies key areas of improvement, plans administrative processes, establishes guidelines, and implements protocols
• Coordinates with executive management and other managers to ensure alignment with the company’s mission, vision, core values, and objectives
• Tracks team performance and ensures quality of work is within acceptable levels

Requirements

• Minimum of 5 years experience in administrative management
• Excellent communication skills, both verbal and written
• Strong leadership skills
• Able to effectively interact with different types of people
• Excellent planning, organizational, and project management skills
• Bachelor’s degree required

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

The main responsibilities of this role are to ensure effective and efficient coordination of our Pool vessel operations. Liaise closely with the Pool partners, Fleet Technical Managers, Commercial, Bunker, Claims and Controls teams to identify opportunities within operations for effective fleet performance monitoring and management. Influence the fleet operations team and other associated stakeholders in aligning with the vessel performance management goals and objectives in optimizing TCE. Assist in developing KPI, scorecards, workflow charts, and process maps for the operations team with regard to vessel's operational performance.

• Responsible for daily vessel operations, including issuance of voyage instructions, planning, optimizing and managing voyage bunkers, appoint agents, optimize voyage PnL taking into account speed and tank cleaning instructions.
• Ensure that all financial requirements, funding and invoicing for each voyage are promptly arranged and correctly disbursed
• Process and ensure compliance with relevant charter party requirements and company procedures, relevant voyage or time charter operational information between vessels, brokers, charterers and agents
• Maintain account of bunkers on board and plan for optimized uptake for spot market ships
• Monitor and record all details of voyage performance including off-hire, stoppages and delays within the vessel voyage performance report system, including trends / gap analysis
• Identify opportunities within operational practices which influence performance of vessels
• Arrange all routine invoicing and funding for voyage costs, including agency appointments, non- compulsory pilotage and surveyors' attendance
• Check and advise as necessary relevant voyage, cargo and port documentation required by principals for raising demurrage and off-hire claims
• Maintain and manage all department / fleet operational records, files and databases as per departmental procedures and documentation system
• Render pre-fixture support to commercial department concerning any vessel information requirements, questionnaires, certification and scheduling
• Render post fixture support to commercial department as required during the course of the voyage with pertinent operational information, routing, ETA / ETD, cargo operations, terminal and navigational issues
• Render post fixture support to Claims & Controls team as required for follow up of voyage claims, including providing information on charterer claims, insurance claims & other insurance-related matters to Claims, Commercial and Insurance departments
• Assist with departmental targets and projects
• Actively participate in the development of processes and procedures for the continuous improvement of company procedures
• Undertake activities as guided by company's fuel and operational efficiency initiatives and identify / execute new improvement initiatives within the area in close cooperation with energy management to ensure company-wide alignment
• Analyse vessel voyage performances to identify any underperformance, downtime or any other operational issues and initiate corrective actions
• Proactively analyse, review and make recommendations for improvements in costs, turnaround time, etc. for assigned region
• Liaise with Pool partners/Technical Managers for vetting status and information on voyage screenings by oil majors
• Liaise with the Pool's fleet technical and fleet manning teams for effective co-ordination of spares delivery and personnel transfer.

Requirements

• Minimum 5 years relevant experience in the marine industry
• Sailing experience as a senior officer on Oil/Chemical tankers
• Familiar with the oil tanker industry, especially vessel operations
• Singaporean, PR preferred
• Self-driven person, able to work independently & as a collaborative team player
• Fluent in written and spoken English
• Comfortable with a fast-paced and MNC environment
• Enjoys challenges and adaptable to changes

Competencies

• Attention to Detail
• Customer Focus
• Effective Communication
• Organisational Awareness
• Planning, Prioritising and Organising
• Responding to Pressure and Change

- Lead a team of insolvency professionals in the day-to-day administration of insolvency and corporate restructuring engagements

- Liaise with various stakeholders such as creditors and regulatory bodies relevant to the insolvency engagements

- Support the Liquidator in his investigation into the affairs of wound-up companies and the recovery of assets for distribution

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

• Regulatory Affairs Associate with global Medical Device MNC
• Opportunity to work on local and regional submissions

Partnering with a global Medical Device MNC with an established branding, our client is seeking a Regulatory Affairs & Quality Assurance Executive (6-Months Contract).

Reporting to the RA/QA Director, we are looking for someone with good knowledge of regulatory framework.

In this role, you shall assist in the execution of the regulatory strategies in assigned markets throughout the company product life cycle, with a focus on efficient pre-market and post- market regulatory approvals.

You will also support the review and approval of:

• Change control activities
• Product promotional activities
• Product registration
• Product labeling
• Regulatory inspections and audits

You should have at least 2 years’ of regulatory experience in medical devices and a related science degree.

For more information, please apply with your updated CV (in Word document).

Ambrose Chan

Registration Number: R1218177
EA License Number: 17C8502

Job Description:

1) Manage delinquent and bad debt accounts through monitoring and analysing database

2) Guide and ensure team members negotiation skills are effective

3) Responsible for repossession matter including auction and tender of repossessed assets, according to the rules and regulations

4) Initiate, handle and monitor legal actions with solicitors

5) Assist in review, develop and executing collection action plans and strategy towards achieving set targets

6) Handle and manage complaints or issues escalated from internal collection teams

7) Weekly review and conduct monthly meeting according to frequency

8) Preparing monthly management reports on the collection and recovery position

9) Continually evaluate internal processes and improve

10) Collaborate with cross functional teams, including operations, risk, compliance and finance to ensure that collection activities are aligned with company goals

Requirement:

1) Academic qualification: Diploma & equivalent

2) At least 5 years of working in handling collection and debt recovery

3) High level of integrity, meticulous and detail-orientated

4) Strong ownership with ability to operate in a flexible, dynamic environment

5) Ability to multi-task, deliver results and solve problem well under pressure to meet deadlines

6) Open and willing to learn new things, take on new challenges and make adjustments to suit transitions in the workplace

About the Role:

The Communications Planning Manager plays a crucial role within the APAC Colgate-Palmolive account, directly supporting the IMC Director in developing and executing innovative, data-driven media strategies that drive business growth across the APAC region. This role requires a highly motivated and detail-oriented individual with a strong understanding of media planning principles, digital expertise, and a passion for uncovering actionable insights.

An ambassador for media and communication excellence within your Client Service Team(s).

Best Things About the Job:

1. This role offers a unique opportunity to work on one of the world’s leading brands in a dynamic, fast-paced environment. If you are a passionate and driven media professional with a desire to make an impact, we encourage you to apply.
2. Working with a high-performance integrated media team to deliver best-in-class value for clients.
3. To be a self-starter and flex your influencing skills to deliver value.
4. Honing business acumen across the full spectrum of media channels/platforms, including digital, by collaborating with our team of specialists.

Key Responsibilities:

• Support in Development of Strategic Communications Planning: Providing comprehensive support in all aspects of strategic communications planning and campaign development. This includes developing presentations, conducting research & analysis, managing day-to-day client communications and project timelines.
• Co-create Campaign: Co-create media plans across various channels, ensuring alignment with Colgate-Palmolive's marketing objectives. Ensure consistent application of division strategies and best practices, shaping local plans that account for hub business requirements and nuances. This includes audience and media planning, media innovation, budget management, and campaign tracking to derive actionable insights.
• Collaboration & Communication: Work closely with the broader APAC Hub team, including offline and online planners and Subject Matter Experts (Audience, Social & Influencer, Programmatic, Search, eCommerce), to ensure seamless campaign execution across markets. Maintain strong communication by providing regular updates on campaign progress and performance.
• Media Expertise: Demonstrate a strong understanding of the media landscape, across paid, owned, earned regardless of online or offline. Stay up-to-date on the latest media trends and technologies to inform media strategies.
• Research & Analysis: Utilize research tools and platforms to gather consumer behaviour insights and media performance data. Translate these insights into actionable recommendations for campaign planning.
• Stakeholder Management: Liaise with client and agency partners (creative, digital, influencer, shopper, and PR agencies) to ensure an integrated and cohesive campaign plan.

What you’ll bring:

• Media Planning Fundamentals: Solid understanding of media planning principles, including laws of growth, media sufficiency, cross-channel planning and audience understanding.
• Analytical Skills: Strong analytical skills with the ability to generate both media and consumer behaviour insights from research tools and platforms. Proficiency in Excel and data visualization tools is essential.
• Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.
• Collaboration & Teamwork: Ability to work effectively within a team environment and collaborate with various stakeholders.
• Agility & Multi-tasking: Demonstrated ability to manage multiple priorities in a fast-paced, deadline-driven environment, with agility to adapt to evolving business needs.
• Problem-Solving Skills: Strong critical and strategic thinking with the ability to challenge norms and push boundaries to solve problems.
• Proactive & Results-Oriented: A proactive, results-driven attitude with a strong work ethic and commitment to delivering high-quality work.
• Passion for Media & Marketing: A genuine passion for media and marketing, with a desire to stay current on the latest trends and technologies.

Minimum Qualifications:

• 5+ years of hands-on experience in media planning and execution, preferably within an agency environment. Experience with FMCG clients is a plus.
• Experience with media planning tools and software.
• Multi-market Experience is essential.

More about GroupM

GroupM is WPP’s media investment group and the world’s leading media investment company with a mission to shape the next era of media where advertising works better for people. The company is responsible for more than $60 billion in annual media investment, as measured by the independent research bureau COMvergence. Through its global agencies Mindshare, Wavemaker, EssenceMediacom, and T&Pm, and cross-channel performance (GroupM Nexus), data (Choreograph), entertainment (GroupM Motion Entertainment) and investment solutions, GroupM leverages a unique combination of global scale, expertise, and innovation to generate sustained value for clients wherever they do business

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Discover more about GroupM at www.groupm.com

Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

Follow us on Instagram : https://www.instagram.com/groupmapac/

About the Role:

The Communications Planning Manager plays a crucial role within the APAC Colgate-Palmolive account, directly supporting the IMC Director in developing and executing innovative, data-driven media strategies that drive business growth across the APAC region. This role requires a highly motivated and detail-oriented individual with a strong understanding of media planning principles, digital expertise, and a passion for uncovering actionable insights.

An ambassador for media and communication excellence within your Client Service Team(s).

Best Things About the Job:

1. This role offers a unique opportunity to work on one of the world’s leading brands in a dynamic, fast-paced environment. If you are a passionate and driven media professional with a desire to make an impact, we encourage you to apply.
2. Working with a high-performance integrated media team to deliver best-in-class value for clients.
3. To be a self-starter and flex your influencing skills to deliver value.
4. Honing business acumen across the full spectrum of media channels/platforms, including digital, by collaborating with our team of specialists.

Key Responsibilities:

• Support in Development of Strategic Communications Planning: Providing comprehensive support in all aspects of strategic communications planning and campaign development. This includes developing presentations, conducting research & analysis, managing day-to-day client communications and project timelines.
• Co-create Campaign: Co-create media plans across various channels, ensuring alignment with Colgate-Palmolive's marketing objectives. Ensure consistent application of division strategies and best practices, shaping local plans that account for hub business requirements and nuances. This includes audience and media planning, media innovation, budget management, and campaign tracking to derive actionable insights.
• Collaboration & Communication: Work closely with the broader APAC Hub team, including offline and online planners and Subject Matter Experts (Audience, Social & Influencer, Programmatic, Search, eCommerce), to ensure seamless campaign execution across markets. Maintain strong communication by providing regular updates on campaign progress and performance.
• Media Expertise: Demonstrate a strong understanding of the media landscape, across paid, owned, earned regardless of online or offline. Stay up-to-date on the latest media trends and technologies to inform media strategies.
• Research & Analysis: Utilize research tools and platforms to gather consumer behaviour insights and media performance data. Translate these insights into actionable recommendations for campaign planning.
• Stakeholder Management: Liaise with client and agency partners (creative, digital, influencer, shopper, and PR agencies) to ensure an integrated and cohesive campaign plan.

What you’ll bring:

• Media Planning Fundamentals: Solid understanding of media planning principles, including laws of growth, media sufficiency, cross-channel planning and audience understanding.
• Analytical Skills: Strong analytical skills with the ability to generate both media and consumer behaviour insights from research tools and platforms. Proficiency in Excel and data visualization tools is essential.
• Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.
• Collaboration & Teamwork: Ability to work effectively within a team environment and collaborate with various stakeholders.
• Agility & Multi-tasking: Demonstrated ability to manage multiple priorities in a fast-paced, deadline-driven environment, with agility to adapt to evolving business needs.
• Problem-Solving Skills: Strong critical and strategic thinking with the ability to challenge norms and push boundaries to solve problems.
• Proactive & Results-Oriented: A proactive, results-driven attitude with a strong work ethic and commitment to delivering high-quality work.
• Passion for Media & Marketing: A genuine passion for media and marketing, with a desire to stay current on the latest trends and technologies.

Minimum Qualifications:

• 5+ years of hands-on experience in media planning and execution, preferably within an agency environment. Experience with FMCG clients is a plus.
• Experience with media planning tools and software.
• Multi-market Experience is essential.

More about GroupM

GroupM is WPP’s media investment group and the world’s leading media investment company with a mission to shape the next era of media where advertising works better for people. The company is responsible for more than $60 billion in annual media investment, as measured by the independent research bureau COMvergence. Through its global agencies Mindshare, Wavemaker, EssenceMediacom, and T&Pm, and cross-channel performance (GroupM Nexus), data (Choreograph), entertainment (GroupM Motion Entertainment) and investment solutions, GroupM leverages a unique combination of global scale, expertise, and innovation to generate sustained value for clients wherever they do business

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Discover more about GroupM at www.groupm.com

Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

Follow us on Instagram : https://www.instagram.com/groupmapac/

Should be approachable and motivating.

Good managers can also uphold standards, talk honestly to employees about their performance and be able to discipline when needed.

Communication and interpersonal skills are also vital to the success of managers.

might need to act mainly as a project manager when approaching a deadline, or they may need to prioritize their role as a recruiter in response to the creation of new positions due to an expansion.