• Administer all direct sales channels and the procedures related to bidding which is essential for the operation.
• Engage with designated or agreed-upon clients or prospects to advertise business offerings in a particular region or industry.
• Focuses on reaching personal sales targets, developing new business prospects, building connections with customers, and effectively addressing specific customer issues.
• Create product and service solutions, along with customized contract conditions, that satisfy clients' mid- to long-term needs while taking into account the advice of relevant internal specialists.
• Present the proposed solution to client representatives, then negotiate a deal within predetermined commercial constraints.

Requirements:

• Diploma and above
• At least 5 years of Sales experience in Marine Sector.Excellent leadership, communication, and interpersonal skills.
• Proven experience in developing strategic sales plans.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a leading provider of maritime energy solutions.

• Supervise technical Superintendents during emergencies or critical situations, provide guidance on the appropriate response, and ensure effective communication and coordination among the team.
• Manage the technical aspects of our fleet, including supervising daily maintenance and repair operations, budgeting, survey schedules, onboard general assessments of vessels, inspections, and docking.
• Engage technical Superintendents in strategic discussions to leverage their insights on technical operations, fleet performance, and future challenges, fostering a sense of ownership and accountability.
• Conduct technical compliance audits and investigations on defects/failures regularly to ensure conformance with safety and operational standards.

Requirements:

• CoC Class 1 certified
• At least 5 years of relevant working experience
• Familiar with ISM/ISPS
• Able to travel on short notice.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Summary

• Basic : $5000 - $6000
• Location : Northeast
• Great Career Progression

Key Responsibilities:

• Process freight bill invoices and generate reports for customers and management.
• Coordinate with customers, Declarator, and teams for shipments and SICC-COO applications.
• Troubleshoot shipment issues and maintain department harmony.
• Handle project shipments and attend site viewings.
• Oversee department performance, drive KPI improvements, and propose cost reduction strategies.
• Organize meetings, delegate tasks, and improve productivity using FMS.

Requirements:

• Experience in freight forwarding/logistics.
• Strong knowledge of seafreight import and export.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Yong Pei Pei (R24124478)

We are a leading provider of arts education, offering visual arts classes, holiday art camps, and events for children and adults worldwide.

With a mission to inspire creativity and self-expression, we create educationally rich environments where imagination thrives.

Join our team and help shape the future of art education in Singapore!

About the Role:
As an Art Studio Manager, you will oversee the daily operations of three studios located at Great World, Tanglin Mall, and Jurong East. This dynamic role requires you to manage studio performance, ensure operational excellence, and nurture customer relationships. Your responsibilities include:

• Overseeing daily operations and managing team performance across all studios.
• Scheduling weekly team shifts and facilitating in-house training sessions.
• Managing customer accounts, addressing inquiries, and following up on leads.
• Monitoring and restocking studio resources to ensure smooth operations.
• Ensuring studios are clean, organized, and safe.
• Conducting weekly team meetings to align on goals and updates.
• Leading hiring processes for new teachers and staff.

This is a 5½-day workweek role. Flexibility is required to travel to all three locations.

About You:
We’re looking for a motivated and results-driven individual with a passion for arts education and team leadership. Ideal candidates will have:

• Proven customer support and sales experience.
• At least 1 year of supervisory experience.
• A minimum of 1 year of experience working with children.
• Strong organizational skills and attention to detail.
• Self-motivation and a results-oriented mindset.

What We Offer:

• A chance to lead and inspire a talented team.
• Opportunities for professional growth in a creative environment.
• The satisfaction of making a meaningful impact on students’ lives.

Next Steps:
Ready to take the lead?

Apply directly via the website or send your resume to [email protected].

We look forward to welcoming you to our creative community!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Description:

• To comply with the FSA, including all SFSM duties as specified and in accordance with statutory requirements;
• Prepare an Emergency Response Plan, revise and update it when necessary for the premises;
• Establish the formation of CERT and submission of CERT members organization chart to SCDF;
• Ensure that the fire safety and protection systems in the buildings are maintained to the standard that meet the local statutory requirements and that the buildings are free of fire hazards;
• Perform monthly inspection on the premises to ensure fire safety compliance;
• Liaise and coordinate with SCDF on all matters pertaining to fire safety and its requirements.
• SFSM is to be present during the annual fire certificate application/renewal by PE or SCDF;
• Familiarize the occupants in the buildings with the evacuation procedures and where necessary, conduct fire drill and table-top exercise;
• SFSM will be deployed as full-time headcount at site with all benefits as per Singapore Employment Act including Singapore's gazetted holiday, annual leave and sick leave entitlements, etc

Requirement:

• Must be registered Fire Safety Manager with SCDF.
• TO be required 2 to 3 Years experience as Senior Fire Safety Manager

Job Scope:-

• To achieve set fundraising targets through planning and implementation of assigned fund-raising events and campaigns.
• To manage key donor accounts, primarily individuals, churches, schools and the general public. This role involves regular communications, tracking donations and development of the donor engagement plan.
• To support Manager in strategizing evaluating and developing plans to build donor and volunteer networks, engagement and relationships
• To analyse donation data to enhance engagement strategies
• To research and identify donor prospects
• To help develop messaging angles and approaches of fundraising appeals
• To analyse data on campaign performances and donor data with the view to enhance donation, relationships and partnership outcomes

Job Requirements:

• Min Bachelor's degree in a related field
• Min 2 years experience in social service / healthcare / non profit setting
• Strong communication and interpersonal skills
• Able to start work immediately or within a short notice

Interested candidates do submit your application to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

*Seeking for a Credit Administration Senior Officer/AM with minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry and knowledge in MAS 610 requirements*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Credit Administration (Admin) Senior Officer/Assistant Manager to be part of their Credit documentation team.

JOB RESPONSIBILITIES

• Process or prepare loan documents/credit facilities set up (e.g. roll over request, credit draw down)
• Perform collateral management
• Ensure adherence of credit facility’s limits
• Prepare Credit reports
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry
• Knowledge in MAS 610 requirements
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

Please refer to our website https://resolutehunter.com/ for more job postings.

EA Licence 18C9105

EA Reg R1105305

*Seeking for a Senior Bunker Trader/Bunker Manager who has experience handling China markets in the bunkering industry*

THE COMPANY

This is an established MNC with a solid brand name. They are expanding and the bunkering team seeks for a Senior Bunker Trader/Manager to join their team!

JOB RESPONSIBILITIES

• Develop new clientele and networks (Vessel operators/Shipping companies)
• Maintain existing networks of clientele
• Keep up to date on latest bunker market information
• Ensure competitive pricing in the market
• Ensure smooth execution of contract, negotiations and operations
• Ensure compliance to regulatory requirements
• Liaise with external and internal stakeholders e.g. Logistics providers, suppliers, clients
• Any other adhoc duties

JOB REQUIREMENTS

• More than 4 years of hands-on experience in back-to-back bunker trading (within China market)
• Driven and motivated
• Possess strong communication and interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Our client is a Singapore based company, in Electronics Manufacturing industry. They are looking for a Sales Manager to assist their Sales team for the next phase of their business. They are located in East - easily accessible.

Duties of Sales Manager:

• Drive revenue growth to meet the company’s annual targets.
• Follow up with customers to achieve sales aligned with the budget plan.
• Understand and work towards achieving team budget targets.
• Analyze market trends and competitor data to develop actionable business strategies.
• Collaborate with the engineering team for product updates and demonstrations.
• Gather market and customer insights to align with the company’s product roadmap.
• Introduce latest technologies to customers and identify optimal strategies for each product/customer.
• Coordinate with business partners to execute tailored business models.
• Prepare sales analysis, trip, and project reports, as well as ad hoc reports.
• Provide detailed marketing reports by product, market, or country.
• Build and maintain strong relationships with clients, partners, and industry stakeholders.
• Work with cross-functional teams to ensure alignment and execution of business initiatives.
• Act as the primary contact for international partners and clients, addressing needs and resolving issues.

Requirements:

• Minimum 5 years of sales experience
• Experience in electronics industry
• Willing to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Description:

• Design and navigate impactful brand building strategies, ads and initiatives to strengthen brand positioning and build brand experiences (local and global)
• Formulate and execute integrated communication campaigns for the Corporation and other business market
  Establish partnerships with industry companies, agencies, media outlets, and other external partners for collaborations to broaden the reach of the business's brand messaging
• Conduct regular and consistent research, brand competitive analysis and surveys to identify brand awareness gaps, with current marketing trends and industry practices to help develop leading strategies to support the Corporation in achieving its business objectives
• Utilize a variety of online marketing tools such as SEO & SEM to enhance product awareness and customer reach
  Develop measurements to evaluate programmers effectiveness and analyse & compile reports for management review

Manage brand guidelines and brand checks on a regular basis to ensure brand consistency for the Corporation
Perform any other duties as assigned by management Job Requirement:

• Bachelor’s Degree in Business, Marketing, Communication, finance or any related field
• More than 5 years’ proven marketing experience of digital / event marketing gained in sizable technology / internet or fintech/financial companies
• Familiar with content integrated marketing, have the ability to independently operate project control, have strong execution ability and adaptability, and have rich experience in organization and scheduling
• Excellent brand awareness and have their own deep insights into brand, market and marketing
• Possess innovative thinking ability, good communication ability and strong data analysis ability, skilled use of various office software

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Job Responsibilities:

• Proactively identify, develop & secure supply of lithium ion battery scraps sources through direct contact, word-of-mouth, and collaboration in the industry.
• Ability to identify opportunities by identifying pain points and suggesting suitable products or services.
• Attend networking activities to research and connect with prospective clients and supply sources.
• Stay abreast of the industry growth & trends to ensure that our offerings remain relevant.
• Maintain meaningful relationships with existing sources to ensure that they are retained.
• Work closely with Factory to provide recycling support to our suppliers/ vendors, and provide feedback to the Factory team.

Job Requirements:

• Diploma in sales and marketing, business administration, or similar. Any engineering background will be an added advantage.
• Sales experience, task and result oriented with minimum of 5 years similar work experiences.
  Intuitive and insightful, particularly regarding the electrification of transportation, energy storage market and related basic level of lithium-ion battery manufacturing knowledge.
• Great networking skills, especially with battery related industry.
• Excellent written and verbal communication in English.
• Emboldened by challenges and can work independently with little supervision.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Job Description:

• To comply with the FSA, including all SFSM duties as specified and in accordance with statutory requirements;
• Prepare an Emergency Response Plan, revise and update it when necessary for the premises;
• Establish the formation of CERT and submission of CERT members organization chart to SCDF;
• Ensure that the fire safety and protection systems in the buildings are maintained to the standard that meet the local statutory requirements and that the buildings are free of fire hazards;
• Perform monthly inspection on the premises to ensure fire safety compliance;
• Liaise and coordinate with SCDF on all matters pertaining to fire safety and its requirements.
• SFSM is to be present during the annual fire certificate application/renewal by PE or SCDF;
• Familiarize the occupants in the buildings with the evacuation procedures and where necessary, conduct fire drill and table-top exercise;
• SFSM will be deployed as full-time headcount at site with all benefits as per Singapore Employment Act including Singapore's gazetted holiday, annual leave and sick leave entitlements, etc

Requirement:

• Must be registered Fire Safety Manager with SCDF.
• TO be required 2 to 3 Years experience as Senior Fire Safety Manager

Our client is one of the leading communication consultancy. Due to business needs, they are now recruiting a PR Account Executive to be part of their Public Relations Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of PR Account Executive:

• Lead and oversee PR projects, ensuring timely delivery and client satisfaction.
• Manage day-to-day account activities, including developing program strategies, writing press releases, coordinating events, and maintaining strong client and media relationships.
• Develop and execute project plans, including staffing, budgets, and evaluation mechanisms.
• Act as the primary contact for clients on projects, offering strategic counsel and ensuring effective communication.
• Create and deliver presentations on program status and outcomes.
• Collaborate with internal teams, external vendors, and media to achieve project goals.
• Supervise junior staff and ensure alignment with project objectives.
• Monitor and track clients' industries to inform communication strategies.
• Plan and manage events such as press conferences, media tours, and stakeholder briefings.

Requirements:

• Degree in Public Relations, Communications, or a related field.
• At least 5 years of experience in public relations, with proven account management expertise.
• Strong understanding of PR strategies and the ability to meet communication objectives.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based company, in Electronics Manufacturing industry. They are looking for a Sales Manager to assist their Sales team for the next phase of their business. They are located in East - easily accessible.

Duties of Sales Manager:

• Drive revenue growth to meet the company’s annual targets.
• Follow up with customers to achieve sales aligned with the budget plan.
• Understand and work towards achieving team budget targets.
• Analyze market trends and competitor data to develop actionable business strategies.
• Collaborate with the engineering team for product updates and demonstrations.
• Gather market and customer insights to align with the company’s product roadmap.
• Introduce latest technologies to customers and identify optimal strategies for each product/customer.
• Coordinate with business partners to execute tailored business models.
• Prepare sales analysis, trip, and project reports, as well as ad hoc reports.
• Provide detailed marketing reports by product, market, or country.
• Build and maintain strong relationships with clients, partners, and industry stakeholders.
• Work with cross-functional teams to ensure alignment and execution of business initiatives.
• Act as the primary contact for international partners and clients, addressing needs and resolving issues.

Requirements:

• Minimum 5 years of sales experience
• Experience in electronics industry
• Willing to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Network Infrastructure Manager | Enterprise Network

Working arrangement: Hybrid working arrangements

Working location: Central

Salary Package: Up to $9,000 + AWS

Are you a dynamic Network Consultant seeking a role that combines technical expertise with strategic innovation? As a key member of our team, you'll be at the forefront of delivering essential enterprise-level network services. Your role involves executing initiatives that leverage cutting-edge network technologies to meet the evolving needs of forward-thinking organizations. Collaborate with team leaders and outsourced service providers to plan and deliver projects, enhancing service satisfaction and delivery.

Job Responsibilities

• Provide essential enterprise level network services
• Execute new initiatives and enhancements that result in innovative use of network technologies to meet the needs of forward-looking organisations
• Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or create new network services to enhance service satisfaction and delivery.
• Work with our Central ICT Infra capability centres to design and best fit Network solutions to existing and future infrastructure needs.
• Execute projects to deliver network services that achieve standardisation of network services across organisation to reduce operations overheads and greater satisfaction of network services.

Requirements

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 5 years of relevant working experience in designing, deploying and managing enterprise level ICT infrastructure for network services
• Good technical knowledge of network technologies as primary practice area, with knowledge in supporting technologies such as infrastructure security
• Proactive and dedicated individual with good leadership and multi-tasking capabilities
• Good communication skills, both oral and written, with the ability to present ideas and influence stakeholders

"By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

• Basic Salary + Fixed Allowances (UP$3000) + Incentive
• Variable Bonus + Meal Provided
• Working days: 5.5 Days
• Working Location: Jurong East
• Excellent Welfare & Benefits

Job Scope

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• In-charging the restaurant when Restaurant Manager is not around.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and reporting all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stocktake of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in implementing and developing training programs.
• Monitoring inventory levels.
• Preparing daily report when Restaurant Manager is not around.
• Reporting restaurant’s situation daily to Restaurant Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• MNC
• South
• Working Experience with listed SGX companies is necessary!
• Candidates with experience in Sustainability Reporting will have a strong advantage

Our client, a renowned developer , has an opportunity for a Winner to join the Team as a Investor Relations Assistant Manager.

RESPONSIBILITIES:

• Support the development and production of the Annual Report and Sustainability Report.
• Monitor and report sustainability performance, ensuring compliance with regulations and industry standards.
• Engage with ESG analysts and rating agencies, providing necessary disclosures.
• Assist in creating investor relations materials, including press releases, announcements, presentations, and website updates.
• Conduct research on REITs and the real estate industry.
• Organize investor and analyst events such as AGMs, roadshows, and conferences.
• Prepare scripts and FAQs for senior management for key events like AGMs, EGMs, and quarterly results.
• Provide daily news scans and market updates for management.
• Maintain and update announcements on the company website.

REQUIREMENTS:

• Degree in sustainability, communications, business, or a related field.
• Minimum of 5 years’ relevant experience.
• Strong proficiency in English and Chinese for material creation and effective communication with diverse stakeholders.
• Excellent skills in MS Office (PowerPoint, Excel, Word).
• Knowledge of the real estate industry or sustainability/finance/accounting is a plus.
• Resourceful, analytical, detail-oriented, and able to work independently in a fast-paced environment.
• Must obtain the CMFAS license.

OTHER INFORMATION:

• Location: South
• Working days: Monday to Friday
• Salary: up to S$7,000 and Bonus
• Challenging, open, engaging, collaborative and creative environment
• The Company strives to achieve employee satisfaction by providing attractive staff benefits, welfare & training programmes to all staff.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No. R1875905, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact David at 65909958 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

Customer Success Manager

Award-winning medical device startup (GyroGear.co) has an opening for a skilled Customer Success Manager based in Malaysia. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

As a Customer Success Manager, you will play a critical role in ensuring that our customers are not only well taken care of but truly supported throughout their journey with GyroGear. This role is pivotal in shaping a customer experience that reflects the global image of GyroGear as a trusted leader in medical innovation. Through long-term engagement and relationship-building, you will foster customer success while laying the foundation for a world-class customer service team. Please note that this role may require occasional work on weekends and holidays to meet the needs of our customers.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

RESPONSIBILITIES:

We are looking for a Customer Success Manager whose responsibilities include, but are not limited to:

1. Customer Relationship Management

• Serve as the primary point of contact for GyroGear customers, ensuring inquiries are addressed promptly, professionally, and empathetically.
• Build and maintain long-lasting relationships by understanding customer needs, goals, and preferences.
• Act as a trusted advisor, guiding customers to maximize the value of GyroGear’s solutions.

2. Customer Onboarding and Education

• Lead the onboarding process, ensuring new customers are equipped with the knowledge and resources to succeed.
• Develop and deliver training sessions, tutorials, and resources tailored to customer needs.

3. Issue Resolution and Advocacy

• Collaborate with internal teams to resolve customer issues efficiently and to high satisfaction.
• Advocate for customers by communicating their feedback and pain points to R&D, Operations, and Commercial teams.

4. Driving Success Metrics and Retention

• Establish and track key customer success metrics, ensuring satisfaction goals are achieved.
• Identify at-risk customers proactively and implement strategies to improve retention.

5. Communication and Engagement

• Regularly update customers via newsletters, status reports, and check-ins to ensure consistent engagement.
• Actively participate in online communities to foster connections, increase brand awareness, and generate new leads.

6. CRM Management and Process Optimization

• Maintain and enhance the CRM database to ensure accuracy, usability, and efficiency.
• Develop and refine customer success workflows, ensuring scalability as the company grows.

7. Collaboration and Cross-Functional Support

• Partner with Logistics, Finance, and Commercial teams to handle returns, refunds, and complex customer concerns.
• Collaborate with Marketing to create customer-centric campaigns and content, such as testimonials and success stories.

8. Thought Leadership and Continuous Learning

• Stay updated on industry trends, regulatory changes, and competitive offerings to provide informed recommendations to customers.
• Represent GyroGear at regional and international events to showcase the GyroGlove™ and engage directly with customers (e.g., Singapore).

QUALIFICATIONS:

• A minimum of 5 years of experience in customer success, account management, or customer service roles.
• Proven track record of building and maintaining strong, trust-based client relationships.
• Strong communication skills in English, both written and verbal.
• Expertise in CRM platforms and related tools; experience with HubSpot, Intercom, Zapier, or Airtable is a bonus.

Technical and Professional Skills

• Advanced problem-solving and troubleshooting abilities, with a focus on delivering practical solutions.
• Strategic thinking and organizational skills, with the ability to manage multiple priorities effectively.
• Strong analytical mindset to track and optimize customer success metrics.

Soft Skills

• Empathy and active listening, with a passion for understanding and addressing customer concerns.
• Adaptability and resilience, thriving in a fast-paced, startup environment.
• High level of professionalism and composure in stressful situations.

Additional Requirements

• Flexibility to travel regionally as needed (e.g., to Singapore).
• A strong commitment to delivering exceptional customer experiences and exceeding expectations.

Experience & Qualification :

a) At least a diploma from a recognized university preferably with mechanical background

b) At least 3 years experience working in similar environment as Department head or manager ;

c) Familiar in plastic Injection , secondary process (Print, Spray , etching ) ,sub assembly ,back end & box build .

d) Basic tooling knowledge may be necessary

Job scope :

a) Main priority :

To lead, manage and be responsible to a team of engineers to achieve project completion in a given timeline by customer

To be an effective communication bridge between customer and your team

b) Secondary priority :

To study & improve machine efficiency & line/process productivity

c) Other related duties as assigned by general manger

Skills required :

i) Able to prepare a clear, concise report to customer such that no unnecessary delay to project completion

ii) Possess good interpersonal skill in order to communicate effectively with customers on potential technical issues faced during mass production stage

iii) Ability to use all problem-solving tools effectively to analyse issues at hand & solve it.

iv) Excellent Computer skill ( excel , powerpoint presentation )

Language requirement:

English (Spoken & written)

Bahasa Indonesia (Spoken)

Chinese (Spoken)

as need to handle these language speaking group of customers

Location :

Station in Batam, Indonesia

The incumbent will report to the Deputy Director who is responsible for overseeing the Human Resources and Admin functions of Singapore National Employers Federation. You will play a pivotal role in shaping and reviewing the HR policies and practices together with the HR/Admin/Procurement team.

Responsibilities

• Undertake daily HR functions such as staff recruitment, payroll administration and ensuring operations efficiency and effectiveness.
• Oversee talent acquisition and internship management including sourcing, selection and onboarding processes.
• Develop employee learning & development (L&D) strategie and training plans, establish and manage training budget, conduct needs assessment and operationalise programmes to upskill and build capabilities.
• Drive and execute initiatives to enhance employee engagement, development and retention.
• Assist in manpower planning, budgeting, reporting and audits.
• Manage annual employee performance management exercise.
• Review HR policies and processes and ensure compliance with the laws, regulations and corporate policies.
• Perform secretarial duties for HR Committee.
• Assist in admin and procurement duties when necessary.
• Lead and/or participate in ad-hoc organisation and department projects and initiatives.

Requirements

• Degree in Human Resource, Business Management or equivalent
• At least 5 years of relevant work experience
• Possess strong interpersonal, leadership and people management skills
• Meticulous and ability to multi-task and work independently
• Familiar with EA, TS, PDPA, CPF, IRAS and MOM regulations
• Comfortable working on numbers, performing analysis, preparing proposals and engaging stakeholders
• Hands-on experience in payroll administration and familiarity with InfoTech HRM system would be an advantage
• Proficiency in MS Office, particularly MS Excel
• IHRP-certified
• Singaporean only

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Job Description

Reporting to PB Management, lead the PB Client Relationship team with the following key responsibilities:
1. Develop customer base, enhance PB products and services to meet the department designated business plan; adhering to the Bank and PB policies and procedures.
2. Maintain client business relationships.
3. Supervise the Relationship Managers to meet their respective KPI.
4. Review and/or approve the ongoing exception transactional requests, customer due diligence and documentation submitted by the Relationship Managers.
5. Manage the staff resources and staff training to ensure the continuity of business activities and customer service.
6. Deliver task assigned by reporting manager.

Requirements

1.Academic Qualification: Bachelor or above
2.Professional Qualification: CACS P1 & P2
3.Years of Relevant Experience: At least 5 years in Private Banking
4.Personal Skills: Strong in analysis, coordination and communication

Job Description

· Develop and implement HR strategies and initiatives aligned with the overall business strategy.

· Bridge management and employee relations by addressing demands, grievances, or other issues.

· Manage the recruitment and selection process.

· Support current and future business needs through the development, engagement, motivation, and preservation of human capital.

· Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.

· Nurture a positive working environment .

· Oversee and manage a performance appraisal system that drives high performance.

· Maintain pay plan and benefits program .

· Assess training needs to apply and monitor training programs.

· Report to management and provide decision support through HR metrics.

· Ensure RBA (Responsible Business Alliance) and legal compliance.

Requirements

· Education: Degree or Diploma in Human Resources or related field.

· Working Experience: At least 5 years of working experience in Semiconductor industry.

Skills

· Proven working experience as HR Manager or other HR Executive.

· People oriented, and results driven.

· Demonstrable experience with Human Resources metrics.

· Knowledge of HR systems and databases.

· Ability to architect strategy along with leadership skills.

· Excellent active listening, negotiation, and presentation skills.

· Competence to build and effectively manage interpersonal relationships at all levels of the company.

· knowledge of labour law and RBA (Responsible Business Alliance) or Social Compliance.

Workplace Location: Ang Mo Kio, Techplace 1 (easily accessible to public transport)

How to apply:

Interested applicants, kindly send your resume in MS Word or PDF format, or please click on “Apply Now”.

*Please indicate the following information in the resume:

- Career work experiences and job responsibilities

- Current and Expected salary

- Reason for leaving

- Date of availability

- Education background

*We regret that only shortlisted candidates will be contacted.

• Able to grasp and understand business domain knowledge within a short timeframe.

• Plan, script, execute, prepare reports and statistics, communicate to users, and resolve all issues related to system.

• Troubleshooting system and data issues, refining scripts, and execute/ re-run data and document migration where required.

• Management and coordination with external partners and vendors.

• Communicate to internal team and external users for all clarifications.

• Conduct user gathering, training sessions with users where applicable.

• Prepare and update documentations and reports where required.

• Identify system or data deficiencies and discrepancies, and recommends appropriate improvements and changes.

Job Knowledge/Skills

• At least a Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science / Information Technology or equivalent. Candidates with a relevant IT diploma may also apply.

• Minimum 5 years of experience in Project Management of medium or large scale projects in government related projects.

• Must have experience in designing, coding, testing and implementing Java System Applications.