Responsibilities

• Solely in-charge of operations of all our dialysis centres to enhance the experience and quality of patient care.
• Work closely with management and teammates to ensure smooth running of dialysis centres.
• Maintain an accurate inventory of all hardware and software, equipment and inventory of medical consumables, ensure they meet the quality assurance standards and requirements.
• Vendor management and ensure timely supplies of consumables
• Ensure smooth processes in reviewing and admission of patients.
• Ensure high operational efficiency in the company, troubleshooting of operational facilities
• Participate in quality improvement/management initiatives/projects as well as support in achievement of clinical KPIs.
• Be highly involved in the business and operational expansion plans of the Company
• Prepare and consolidated operational reports for international reporting.
• Oversee and provide guidance of a team of administrative and operational staff
• Additional operational related support as required by the company

Job Requirements

• Bachelor's Degree with at least 5 years' experience in a healthcare environment. Experience in bio-medical background would be a great advantage
• Possess strong interpersonal, communications and problem-solving skills
• Able to demonstrate an ability to work independently
• Resourceful, possesses good analytical and organisational skills, strong time management skills and the ability to multi-task.
• May occasionally be required to work outside office hours due to operational requirements.
• Able to provide strong support for new M&A and business development projects.

Job Description & Requirements

· To be accountable for delivering sales volume to meet targeted sales objectives

· To be responsible for the planning and implementation of our new product’s launching activities

· Should have knowledge about the geographical and seasonal availability of products like spices, grains for procuring at right time and should able to negotiate with the suppliers for best prices.

· Should coordinate with the overseas team in preparing spice powders (Masala powders) to suggest the flavours and quantity which are required by customers in the local market.

· To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business.

· To promote and market the products to the local buyers, to market new products from overseas especially from India to local market.

· To be ready to travel overseas to procure products, should possess local market product knowledge especially about Bangladesh products.

· Should liaise with Impex companies to for product procurement.

· To lead, supervise and manage our merchandising team to ensure the effectiveness of works

· Developing a solid and trusting relationship between major key clients and company

· Make product appeal to the target market

· Anticipating key account changes and improvements

· Managing communications between key clients and internal teams

· Working with sales team, creative, advertising, logistics and team members from other departments to ensure the highest quality of products are being procured and sold.

· To resolve any inquiries/issues/complaints arising from the customers.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Currently there are 5 companies looking for Contracts Manager.

Visit www.ourrecruiters.com

Description

The Contracts Manager will lead and manage a team of Quantity Surveyors in the administration and review of procurement and contract management. This role involves reviewing contract documents, providing cost estimates on tenders, and preparing and monitoring project cost budgets and cash flows. The Contracts Manager will also oversee main contract progress claims and subcontract payments, resolve contract disputes, and ensure effective communication of contract-related information to all stakeholders.

Responsibilities

Lead and manage a team of Quantity Surveyors in contract administration and procurement management

Review contract documents and provide accurate cost estimates on tenders

Prepare and monitor project cost budgets and cash flows, tracking changes in design and construction work

Oversee main contract progress claims and subcontract payments, including variation claims

Resolve contract disputes and assess entitlement for extension of time and loss/expense claims

Ensure timely finalization of main and subcontract agreements and manage record keeping for all contract-related correspondences

Qualification

Bachelor’s Degree in Quantity Surveying, Construction Management, Civil Engineering, or related fields

Minimum 5 years of relevant experience in contract negotiation, administration, and/or management

Excellent communication and negotiation skills

Strong analytical mindset with problem-solving abilities

High level of integrity and dependability, with a strong sense of urgency and results orientation

Motivated to thrive in a high-growth and entrepreneurial environment

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Job Description

Candidate must be able to oversee every section of the company

Candidate is the in charge of the overall supervision an entire organization

Most of the time, Candidate is required to attend meetings than staying in front of the computer

Candidate must be able to make decisions, sometimes quickly, based on available information

Candidate should be able to convey complex thoughts and processes clearly and concisely

also able to build a diverse team with different talents and personalities

Requirements

Bachelor degree

2+ years in administrative management

Proficient in Microsoft Office Suite

Project management experience

Budgeting and financial reporting experience

Contract management experience

Strong communication skills, both written and verbal

Company

At CoNEX Healthcare, you can begin a life-long career of exploration and innovation, while helping to champion healthcare innovations for all, particularly in patient safety, nursing productivity and independent ageing. You'll thrive in a closely-knit and driven multidisciplinary team with purpose, breaking down barriers to innovation in a purposeful and productive healthcare ecosystem.

Learn more about CoNEXHealthcare here: www.presage.health

Job Description

The Project Manager is responsible for managing Projects across both internal teams and external stakeholders, ensuring that all projects meet the milestones set. This role manages the entire lifecycle of projects, from post pre-sales stage, to pre-deployment setup of devices and to operationalization on-site.

• Manage relationships with Clients and External vendors while also leading internal teams to meet project priorities, timelines, and deliverables.
• Work closely with stakeholders to capture data requirements and document them into actionable project plans for internal teams.Clearly define Goals and scope of the project
  creating plans, milestones and managing resource allocation efficiently
• Assist with Pre-Deployment setup; preparation of device software after hardware assembly.
• Track and report on project outcomes, including reviews on devices' performance post-deployment for each project.
• Lead UATs and feedback loops with stakeholders, coordinating with both clients and internal teams for adjustments and refinements as needed

Job Requirements

• Bachelor's Degree in Computer Science, Computer Engineering, Information Technology, Business Management or other related disciplines.
• 2 years experience in Project Management in the Tech / Healthcare Industry (Fresh Grads are welcome to apply too)
• Experience with working in Linux OS environment and Edge devices.
• Basic programming skills preferred (Bash scripting, python, C++)
• Good communication skills and familiarity on liasing with multiple stakeholders
• Excellent project management skills with the ability to prioritize tasks, manage resources, and deliver projects in time.
• Experience working in the Med-tech industry will be a plus
• Good to have technical knowledge of AI Computer vision / Machine Learning

Job Description

1) Educating, upholding and guarding the consistency practice of company core values and organizational culture across all job sites

2) Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal

3) Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies

4) Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations

5) Ensuring effective OJT Training and upskilling of all operational staff on the latest robotic cleaning and maintenance standards to achieve highest standard of excellence and cost effectiveness

6) Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost effectiveness

7) Planning of manpower deployment at various site to meet the contractual requirement of clients

8) Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not recur

9) Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

10) Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.

Management Skills

1) Planning, compliance, organizational, analytical and decision-making skills

2) Oral and written communication skills

3) Tactful and discrete when dealing with people and confidential information

4) Leadership and motivational skills to rally people towards goals achievement

People / Technical Skills

1) Able to work well with the organisation and able to interact with all levels

2) Effective communication and interpersonal skills

3) Computer, administration and presentation skills

4) Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy -in

Job Overview

Rxilient, a rapidly growing pharmaceutical startup, is seeking an experienced IT Manager to establish, implement, and manage robust IT systems and infrastructure from the ground up. This role emphasizes CRM and finance system implementation, close collaboration with cross-functional teams, and leading a small IT team of one to ensure seamless operations. Fluency in Chinese and English is essential for effective communication with regional teams and stakeholders across diverse markets.

Key Responsibilities

• Develop and execute the IT strategy to align with Rxilient’s business objectives, focusing on scalability and adaptability in a startup environment.
• Establish IT systems and infrastructure from scratch, ensuring compliance with pharmaceutical industry regulations and best practices.
• Lead the implementation of CRM systems to enhance customer engagement, data management, and operational efficiency.
• Oversee the end-to-end implementation of finance systems, including customization, integration, and user training.
• Collaborate with cross-functional teams, including Sales, Marketing, Finance, and Operations, to ensure successful system integration and alignment with business needs.
• Supervise and mentor one IT team member, fostering skill development and ensuring high-quality performance.
• Manage and secure IT infrastructure, including cloud-based services, network systems, and cybersecurity measures.
• Build strong vendor relationships for system licenses, contracts, and third-party IT solutions.
• Provide technical support, training, and guidance to employees to ensure effective use of IT systems and tools.
• Identify, monitor, and mitigate IT risks, such as cybersecurity threats and compliance gaps, proactively implementing preventive measures.
• Coordinate IT solution implementation across Rxilient’s regional markets, ensuring consistency and alignment with business goals.

Key Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• At least 7 years of experience in IT management, with demonstrated expertise in setting up IT systems and infrastructure from scratch.
• Proven track record in CRM and finance system implementation, ideally in a regulated industry like pharmaceuticals.
• Familiarity with pharmaceutical industry regulations and best practices.
• Strong knowledge of IT infrastructure, including networks, cloud services, and cybersecurity frameworks.
• Fluency in Chinese and English to effectively liaise with diverse stakeholders and teams across Rxilient’s regional markets.
• Leadership experience in managing and mentoring small IT teams, with a focus on team member growth and development.
• Exceptional project management skills with the ability to handle multiple priorities in a fast-paced, startup environment.
• A proactive and strategic mindset, with a hands-on approach to problem-solving and innovation.

Job Description

1) Educating, upholding and guarding the consistency practice of company core values and organizational culture across all job sites

2) Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal

3) Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies

4) Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations

5) Ensuring effective OJT Training and upskilling of all operational staff on the latest robotic cleaning and maintenance standards to achieve highest standard of excellence and cost effectiveness

6) Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost effectiveness

7) Planning of manpower deployment at various site to meet the contractual requirement of clients

8) Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not recur

9) Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

10) Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.

Management Skills

1) Planning, compliance, organizational, analytical and decision-making skills

2) Oral and written communication skills

3) Tactful and discrete when dealing with people and confidential information

4) Leadership and motivational skills to rally people towards goals achievement

People / Technical Skills

1) Able to work well with the organisation and able to interact with all levels

2) Effective communication and interpersonal skills, bilingual in both English and mandarin

3) Computer, administration and presentation skills

4) Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy -in

Job Description:

- At all times, to keep the store organized, clean, and attractive to customers.

- To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules.

- Oversee the clinic’s inventory by maintaining stock and purchasing new supplies as needed

- To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments.

- To achieve assigned target and goals set by company.

- Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate

JOB REQUIREMENTS:

- At least 1 year proven experience in managing a clinic/beauty salon or similar role

- Knowledge of the best practices for running a clinic

- Ability to handle customers' requests and complaints with grace

- Sales oriented and customer focus

- Professionalism, independent and initiative with strong self-motivation

- Excellent written and verbal communication skills in both English & Mandarin

- Positive thinking and attitude

- Ability to establish effective policies and procedures, and maintain high service delivery standards

Job Highlights:

- Competitive salary

- Opportunities for professional development and advancement

- Good working environment

Responsibilities:

- Develop marketing strategies and plans that align with the company's business objectives.

- Oversee and manage the marketing budget, ensuring optimal allocation of resources.

- Conduct market research to identify trends, customer needs, and competitive analysis.

- Lead the creation and implementation of marketing campaigns, including digital marketing, social media, email marketing, and traditional advertising.

- Monitor and analyze the performance of marketing campaigns, using metrics to refine strategies and improve ROI.

- Manage and mentor the marketing team, providing guidance and professional development opportunities.

- Coordinate with external agencies and vendors as needed.

Requirements:

- Bachelor's degree in Marketing, Business Administration, or a related field.

- Proven experience as a Marketing Manager or similar role.

- Strong understanding of digital marketing, social media, and web analytics.

- Excellent communication and leadership skills.

- Ability to think creatively and innovatively.

- Strong analytical and project management skills.

- Up-to-date with the latest trends and best practices in marketing and measurement.

- Must proficiency in reading and writing in English and Mandarin.

- Experience in TCM clinic management is highly desirable.

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers
and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering
employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades
Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
By applying for this role, you consent to Refresh Group’s PDPA and e2i’s PDP https://www.e2i.com.sg/pdpa/ ."

As a Product Manager at Clarity Techworks, you will play a crucial role in the development and success of our products. You will be responsible for overseeing the entire product development lifecycle, from ideation to launch, and ensuring that our products meet the needs of our customers and align with our business goals.

KEY RESPONSIBILITIES:

Product Strategy & Vision:

• Develop and communicate a clear product vision and strategy that aligns with the company’s goals.
• Conduct market research and competitive analysis to identify opportunities and define product roadmaps.

Product Development Lifecycle:

• Lead cross-functional teams through the product development lifecycle, including ideation, design, development, testing, and launch.
• Work closely with engineering, design, marketing, and other teams to ensure timely and successful delivery of products.

Requirements Gathering & Prioritization:

• Gather and prioritize product requirements based on user feedback, market trends, and business objectives.
• Create detailed product specifications and work closely with engineering teams to ensure alignment.

Go-To-Market Execution:

• Develop and execute go-to-market plans for new product launches, ensuring successful adoption and user engagement.
• Collaborate with marketing and sales teams to create compelling product messaging and positioning.

Performance Tracking & Optimization:

• Monitor product performance and user feedback to identify areas for improvement.
• Analyze key metrics to drive product enhancements and ensure continuous growth.

JOB REQUIREMENT:

• At least 2 years of experience in product management role.
• Strong understanding of the product development lifecycle and agile methodologies.
• Proven track record of driving product initiatives from inception to launch.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Analytical mindset with strong problem-solving skills.
• Experience in Fintech industry is a must.
• Experience in cryptocurrency is a bonus.

- min 3 years experience in managerial role in cleaning services industry

- manage cleaning workers, arrange duty roster, deal with customer complaints

- Diploma in Hospitality Management from Singapore educational institution

- 5.5 days work week

- shift work

- off days during week days

- Class 3 driving license

- pleasant personality, able to work under time and personnel management pressure

Responsibilities

• Develop and manage project schedules and timelines
• Study and understand design drawings as well as the project brief and requirements
• Host project meetings and discussions with the design team and contractors
• Manage contractors, suppliers and vendors by assigning tasks, aligning schedules, overseeing all project deliverables
• Coordinate with vendors/contractors, designers or management for site matters
• Conduct regular site visits and inspections to ensure project compliance and to update relevant stakeholders
• Communicate and address any issues or challenges that arise for site matters
• Practice effective verbal and written communication among all stakeholders
• Facilitate QA/QC checks for all projects during the completion stage

Who are we looking out for

• Meticulous and detail-oriented
• Proven ability to troubleshoot and solve site issues and constraints
• Strong familiarity with project management, methodologies, and best practices
• Experienced in seeing projects through the full life cycle
• Strong initiative skills, dynamism, and resourcefulness
• Proven ability to complete projects according to outlined scope and timeline
• Able to work independently and self-motivated

Roles & Responsibilities

Responsibilities:

• Provide beautician services to customers
• To perform all treatments correctly and professionally.
• Prepare treatment rooms to the standard given.
• Make the guest feel welcome.
• Tidy up the treatment room after each treatment.

Requirement:

• Able to converse in basic English and Mandarin
• Pleasant disposition and must be willing to learn
• Friendly and cheerful personality
• No experience needed as training with certificate will be provided Passion in reflexology and / or massage/ spa
• Fair in customer service
• Positive attitude and able to work under pressure and multi-tasking
• Enthusiastic

- Min. 15 years relevant local experiences in Civil Engineering Projects

( Preferable 10 yrs of local experience in Pipejacking works )

- Degree in Civil Engineering recognized by the Professional Engineer Board (PEB)/ Building Construction Authority (BCA) is a must or

- Possessed RE Cert

- Singaporeans are welcome to apply

Duties & Responsibilities
- - Min. 10 years relevant local experiences in Civil Engineering Projects ( Insfrastructure/ Sewer & Drainage/ Road works etc )

- Preferable in LTA/ PUB projects

- Degree in Civil Engineering recognized by the Professional Engineer Board (PEB) or Building Construction Authority (BCA)

- Possessed RE/ RTO Cert

- Singaporeans are welcome to apply

- Other adhoc duties assigned from time to time.

Requirements:

- Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.
- Qualifications accepted by the Commissioner of Building Control for registration as Resident Engineer
- At least 10 Year(s) of working experience in the LTA/ PUB projects is required for this position.
- Proficient in AutoCAD, MS Project, MS office.
- Fluent in written and spoken English.
- Willing to work on Saturdays

HR Manager Responsibilities:

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling, and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Giving helpful and engaging presentations.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary, and termination procedures.
• Maintaining employee and workplace privacy.
• Leading a team of junior human resource managers.

HR Manager Requirements:

• Bachelor’s degree in human resources management or equivalent.
• Experience in human resources or related field.
• Ability to build and maintain positive relationships with colleagues.
• Experience in educating and coaching staff.
• Experience in conflict resolution, disciplinary processes, and workplace investigations.
• Experience in following and maintaining workplace privacy.
• Ability to give presentations.
• Knowledge of relevant health and safety laws.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process
• Schedule and plan production activities based on job orders
• Monitor the lead time of producing the finished product
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order
• Ensure production schedule meet the delivery date
• Liaise with suppliers for powder coating
• Troubleshoot discrepancies and quality issues

Requirements:

• Experience in aluminium working sector and manufacturing
• Able to lead team members on production and installation
• Have experience in working machineries
• Able to read technical and installation drawings
• Ensure products and install quality
• Planning of production schedules and allocate sufficient Manpower
• Implementation production processes and maximize efficiency and reduce production waste
• Implementing continuous process improvements
• Preparing material and equipment lists, PO, cost analyses and estimated cost
• Provide training staff for new production teams
• Working hours & days: 6 days work per week 8:30am to 5:30pm.
• Working location - Ubi.

Dear Applicants,

i.Poise Design is an interior design company that prides itself on premium quality design and service. We believe in liveable luxury- assisting customers to co-create luxurious environment while not forgetting practicality, liveability and sustainability of the end design. We are also one of the few interior designer companies in Singapore that provide interior decoration services to customers who will like to spruce up an existing location.

We are currently expanding our services and are looking for project managers who are able to communicate well with designers and clients.

Job description:

- Coordinate with and manage renovation vendors

- Manage project timelines and schedules

- Manage project job sites

Job requirements:

- Lead a team of Site Coordinators

- Able to verbally communicate fluently in English and Mandarin is a must

- Able to withstand the stress of handling multiple client/vendor chat groups (of up to 100<)

- Basic knowledge of using Microsoft Word and Excel

- Eye for details

- Having a personal vehicle is a requirement

- In your reply to this posting, insert the word "Gold" in the subject header

- WIllingness to learn

Benefits:

- Annual leave increment every year of up to 21 days/year

- Flat hierarchical structure

- Free healthcare benefits with over 200 panel clinics nationwide

- Full work insurance coverage

- Office located in Kallang (central fringe)

- Positive working atmosphere and environment

- Profit sharing

- Transport claims

*Only Singaporeans and PRs may apply.

Interested parties may also send your resume to [email protected].

We regret that only shortlisted applicants will be notified.

Job Responsibilities:

• Handle the daily maintenance of the room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfactions
• Work in conjunction with Finance to maintain and minimize levels of account receivables
• Report on a regular basis to the FOM on the performance of the Front Office against operations and human resources performance. Analyze variances and monitor the impact of initiatives and corrective actions
• Manage the training and development of the team with an eye toward maximum Host’s satisfaction, productivity and guest satisfaction
• Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with the team
• Deal with problems and complaints received from guest and act upon immediately to ensure guest satisfaction
• Co-ordinate the Front Office operations for Sections under their supervision, including Reception, Concierge, Bellman, Doorman and Operator to ensure guest service excellence and adherence to standards and procedures at all times
• Contribute and actively participate and implement any activities to upgrade and improve service concept and operations
• Operate the Department with Hotel policies as they are related to the ethical codes, standards of good business practice and local laws and regulations
• Be well versed and ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related Hotel policies. Ensure the team are aware of their duty of care as determined by legislation and that they maintain completed familiarity

Job Requirements:

• Strong interpersonal skills
• Detail-focused and guest-oriented
• Excellent leadership and problem-solving skills
• Strong verbal and written command of English

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• 
  
• • Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• 
  
• • Health and safety of the workforce.
• 
  
• • Carrying out and attaining the mission and the goals of the business unit managed.
• 
  
• • Development of a superior workforce.
• 
  
• • Development of the department.
• 
  
• • Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• 
  
• • Personal ongoing self-development and personal growth as an employee.
• 
  
• • Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• 
  
• • Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• 
  
• • Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• 
  
• • Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• 
  
• • Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• 
  
• • Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• 
  
• • Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• 
  
• • Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• 
  
• • Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• 
  
• • Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• 
  
• • Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

At all times, to keep the clinic/beauty salon organized, clean, and attractive to customers.

To oversee the clinic/beauty salon sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules.

Oversee the clinic’s/beauty salon's inventory by maintaining stock and purchasing new supplies as needed.

To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments.

To achieve assigned target and goals set by company.

Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate.

Job Requirements

At least 1 year proven experience in managing a clinic/beauty salon or similar role

Knowledge of the best practices for running a clinic/beauty salon

Ability to handle customers' requests and complaints with grace

Sales oriented and customer focus

Professionalism, independent and initiative with strong self-motivation

Excellent written and verbal communication skills in both English & Mandarin

Positive thinking and attitude

Ability to establish effective policies and procedures, and maintain high service delivery standards