There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job Summary:

Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities.

In this position, you’ll be tasked to assist various stakeholders in the business unit and supporting business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

Responsibilities:

1. Monitor daily exception reports to ensure completeness and timeliness of Bank’s actions have been executed.

2. Handle daily checking of the clearing account for customer claim.

3. Perform settlement and reconciliation of the team’s key GL accounts.

4. Investigate self service banking transactions.

5. Participate in process improvement initiatives and UAT

6. Meet daily and monthly deadlines

7. Zero tolerance for errors

8. Team player

9. Eager to learn and problem solver

Requirements:

1. Would be an added advantage to have basic knowledge of banking and financial industry

2. Proficient in Microsoft office 365 i.e. Excel, word, PowerPoint (Must have Intermediate MS Excel knowledge)

3. Ability to multi-tasking and manage different activities

4. Good team player

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Our client is a Biomedical Company, one of the established pioneers in the Medical industry. Due to business needs, they are now recruiting QC Lab Analystto be part of their Laboratory team. They are located in the West.

Job Responsibilities of QC Lab Analyst:

• Manage the release of product batches for distribution and usage
• Provide guidance to warehouse staff, overseeing stock levels, purchase procedures, and expediting delivery
• Support batch release processes for product distribution and usage
• Supervise quality inspections for incoming inventory, ensuring adherence to quality standards
• Collaborate with the laboratory regarding product non-compliance issues and supplier feedback

Requirements

• Diploma in Biomedical/ Biotechnology or any other life sciences.
• Entry Level is welcomed

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidates will be notified

Email Address: [email protected]

• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

As a technical Business Alanyst, should posses the following skill sets

· Min 10 years experience in gathering, defining and translating business needs into Business Requirements where IT teams can use for effective analysis and IT solution definition.

· Experience in managing requirements from initiation to closure by working with business stakeholders and technology delivery teams - End to End.

· In-dept knowledge in wealth management - client reporting functional area: Asset, Cash, regulatory, tax reporting etc.

· Experience and sound knowledge about SWIFT and ISO20022 messages.

· Experience in Agile/scrum methodology, including defining a minimal viable product, and exposure to other software development methodologies.

· General understanding of system development - Mainframe and Java based applications.

· Understanding in webservices (SOAP/REST) and supported data structures such as XML, JSON.

· Plan, communicate and perform acceptance testing including documenting traceability, agreement on entry and exit criteria, test strategy, coverage and test scenarios.

· Experience in troubleshooting and ability to drive investigation of issues raised by end user under the L3 line of support.

· Should possess knowledge of agile development and tools – JIRA/Confluence.

· Strong written and verbal communication skills.

Strong interpersonal skills and results-oriented team player

**We regret that only short-listed applicants will be contacted.**

GECO Asia values the data privacy rights of our customers, associates, partners and prospective applicants. We have a privacy policy that governs our collection and use of personal data in place. In conjunction with the PDPA act in Singapore, we have updated our Privacy Policy and Terms of Use to better clarify our collection and use of your personal information. The same can be found here (https://www.geco.asia/about/privacy-policy)

Note: GECO Asia is an Information Technology Consulting Services provider. We provide specialist IT and Digital Transformation specialist resources on a project (SOW) and/or permanent basis. We operate under a Comprehensive License offered by Ministry of Manpower, Singapore.

[GECO Asia Pte Ltd, Licence No. 07C4453]

[2 Venture Drive, #10-18, Vision Exchange, Singapore 608526]

Data Platform plays a pivotal role in driving strategic decision-making and enhancing customer experiences. We are seeking a dynamic and customer-centric individual with strong understanding of data platforms, business / data analysis, analytics, and financial data to join our team as the Customer Success Lead for Data Platform.

Responsibilities:

· Build and maintain strong relationships with key stakeholders, including internal teams and external clients, to ensure customer satisfaction and success.

· Act as the primary point of contact for customers, addressing inquiries, resolving issues, and proactively identifying opportunities for improvement.

· Conduct training sessions, webinars, and workshops to educate customers on the features and capabilities of the Data Platform.

· Gather feedback from customers and collaborate with cross-functional teams to drive continuous improvement.

· Establish key performance indicators (KPIs) to measure customer success and satisfaction.

· Proactively monitor customer usage patterns and intervene when necessary to address potential issues or challenges.

· Act as the voice of the customer internally, providing insights and feedback to product development and engineering teams.

· Collaborate with the product team to prioritize and implement customer-driven enhancements to the Data Platform.

· Facilitate knowledge sharing sessions and create a community for customers to exchange ideas and best practices.

· Proven experience in Data analysis, customer success or similar role within the banking or financial services industry.

· Strong understanding of data platforms, analytics, and financial data.

· Excellent communication, presentation, and interpersonal skills.

· Ability to analyze customer data and feedback to drive strategic decision-making.

· Proactive problem-solving skills and a customer-centric mindset.

· We are seeking a dynamic and customer-centric individual with strong understanding of data platforms, business / data analysis, analytics, and financial data to join our team as the Customer Success Lead

Our client, one of world’s largest financial services institutions is looking for:

Business Analyst

Responsibilities:

• Manage Business Metadata (e.g. line-by-line review of data glossary based on the requests)
• Assist in discovery for Data Quality issues (e.g. coordinate, facilitate and guide the discussion with various teams to uncover the root cause to address data issues)
• Assist to manage ADA T1 ingestion & T2 computation deliverables (e.g. new data sourcing or data compute requirements for analytics and dashboard purposes )
• Manage Qlikview Licences for the department
• Bring in Gen AI expertise to expedite the acceleration of use cases
• Assist in discovering use cases, including identifying opportunities and assessing their value.
• Lead the execution of use cases until value realization in collaboration with key stakeholders.
• Use cases discovery : As-Is and To-Be vision, Benefit statement
• Define the key capability components and test potential solutions (incl. Gen AI)
• Define framework to test and learn - key metrics, success criteria
• Deliver the PoC - Work with technology OR develop independently (as needed)
• Able to research solutions available and try them out
• Develop small PoC systems using low code tools
• Work with users for training, testing as needed

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Business Analyst”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

• Attractive Compensation Package
• Good Career Growth
• Oil and Gas Major
• Commodities Trading

Our client is one of the largest Oil and Gas companies in the world, and they are looking for hire a Market Risk Analyst

Key Responsibilities:

• Monitor trading exposure and profit & loss against risk limits
• Daily price updates and forward curve management
• Update daily price, position and P/L into ETRM system.
• Produce analysis on trading exposures and performances
• Analyse the market and prepare risk report to support the trading team
• Perform month-end stock reconciliation.
• Any other duties as assigned.

Job Requirements:

• Bachelors’ degree in Accountancy or Finance with 2 years’ experience in Risk Management.
• Proficient in MS Office applications, ETRM and MTM
• Dynamic, hardworking, meticulous and good interpersonal skills.
• Able to work independently as well as in a team.
• Excellent communication and interpersonal skills

How to apply:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to YAN JIANKAI (EA Personnel Reg. No. R22104741, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or email to [email protected] or contact James at 9150 3922 for a confidential discussion.