Responsibilities:

• Collect, clean, and transform large datasets for analysis. This may involve working with programming languages such as, SQL, R/Python, JavaScript, etc. to create automated data processing flow. Codes should be clean and well-documented.
• Design, develop, and maintain dashboards and interactive visualisations for data exploration to help end-users make informed data-driven decisions. This includes using analytical tools such as Microsoft Excel, PowerBI, ZOHO and/or Tableau.
• Manage data quality assurance processes to ensure data accuracy and consistency.
• Develop and implement data governance policies and standard operating procedures (SOP) and conduct ad-hoc analysis to answer specific business questions and address challenges.
• Collaborate with stakeholders to define business requirements and translate them into analytical tasks and present analytical findings and recommendations to stakeholders.
• Stay up to date with emerging technologies and tools in the data analytics space and evaluate how they can be used to improve the company's analytics platform and services.

Requirements:

• Degree or Diploma in Computer Science with min 3 years of experience in related field
• Customer-first mentality with a high dose of empathy and passion for the Built Environment,familiarity with IoT (Internet-of-Things) devices and their data streams.
• Familiarity with version control systems (GIT and others), CI/CD practices, testing and migration tools for database and software and understanding of A1 Modelling.
• Experience working with APIs and SQL databases.
• Familar with tools such as PowerShell, Apache Spark, PySpark, etc.

Mandatory Skills

• Possess a degree in Computer Science/Information Technology or related fields.
• At least 3 to 5 years of relevant experience in technology business analysis or software development, and familiar with business applications in investment/banking industries.
• Excellent interpersonal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project teams.
• Possess strong analytical, critical thinking, problem-solving skills and a team player who has growth mindset and confident to work independently.
• Hands-on experience in conducting business analysis functions, stakeholder management, solution designing, software test planning, vendor management and production support.
• Experience in the documentation of BRD, FSD, use cases, visual modelling and business processes.
• Experience in ETL/ELT process, SQL and API.
• Experience in Agile methodology skill with strong delivery mindset.
• Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices."

IT Business Analyst (1-Year Contract, Renewable Annually)

We are seeking a skilled IT Business Analyst for a 1-year contract to join our consultancy team and collaborate on delivering cutting-edge IT solutions. The successful candidate will play a key role in managing projects, aligning IT strategies with the client's business goals, and ensuring seamless execution across teams. The contract is renewable yearly, offering the opportunity for continued engagement.

Key Responsibilities:

• Communicate regularly and work closely with business units to ensure alignment on projects and overall service delivery.
• Contribute to IT projects by ensuring they are delivered on time, within budget, and adhering to internal processes and standards, including IT security protocols and SDLC frameworks.
• Participate in all phases of the project lifecycle, including requirements gathering, design discussions, SIT, UAT, user training, and maintaining comprehensive project documentation.
• Collaborate with software architects, vendors, team members, and business stakeholders to coordinate efforts and deliver projects efficiently.
• Identify, manage, and resolve complex issues while proactively preventing escalations.
• Stay updated on emerging trends, industry disruptions, and innovative technologies to support and enhance business objectives.

Key Requirements:

• Degree in Computer Science, Engineering, Information Systems, or a related discipline.
• 4-5 years of technology experience with strong business analysis skills.
• Familiarity with how hospitality systems integrate to deliver seamless customer experiences.
• Knowledge of creating tender documents, evaluating tenders, and managing contracting processes is advantageous.
• Proven ability to facilitate business users in defining problem statements, articulating business outcomes, and driving process re-engineering or business transformation.
• Ability to adapt to shifting priorities, ambiguity, and multiple demands in a fast-paced environment.
• Experience in managing projects using agile methodologies is preferred.
• This is a 1-year contract to start, renewable yearly.

Why Join Us?

As part of our consultancy, you’ll have the opportunity to work on impactful projects for leading enterprises. This 1-year contract role provides you with the flexibility to work on high-impact projects while enhancing your skill set and contributing to the delivery of high-quality IT solutions. The contract is renewable annually, offering the possibility of continued work and growth.

Description:

• Handle incidents and service requests raised via helpdesk and call center.
• Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.
• Monitor the incoming demand through ISM tool and ensure right assignments on time.
• Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).
• Manage service requests recording for monthly management reporting.
• Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Skills:

• SQLUnix, Windows, MS office

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Your role & work environment

Within ING WB APAC Sectors there is an opening for a Sector Support member.

In order to facilitate the services to our clients and to ensure a safe and compliant bank, which is able to operate efficiently, Sector Support will work with relationship managers and product specialists in taking care of regulatory and operational tasks. You will work together with other departments and colleagues located in different geographies. You will report to the Sector Support Lead.

Your key responsibilities

Drive the KYC process by liaising with the KYC Client outreach team and Customer Due Diligence (CDD) analysts and experts and tracking CDD deadlines. Implementing and updating policy & regulatory driven processes and subsequent remediation plans Being jointly responsible with other T&R Experts for workload division, problem solving and alignment on changing requirements Setting up and initiation of Account Opening with ING including being the point of contact for clients, collection of documents and coordination with Operations. Incident management- acts as single point of contact/entry for clients on the onboarding process. End to end responsiblility for resolution, coordination, communication and escalation to Sector teams and other internal stakeholders. Ensure proper and pro-active communication and coordination of clients’ requests with Sector teams, Operations and Settlement and other relevant departments. Client data management - ensure accuracy and completeness of client data (GRID/Vantage, Client files etc.) including upload of any changes in the client circumstances. Other activities or projects to support commercial activities.

What are the skill and qualification requirements of the role?

We look for

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are comfortable with policies and regulations and able to manage complex processes with multiple stakeholders and deadlines.

As a Transaction & Regulatory/KYC Expert you will also need:

• Excellent written and verbal communications skills in English
• Accurate and results-oriented professional with profound communication skills
• Solid computer skills, mainly Microsoft office and ING applications
• Strong organisational skills with excellent attention to detail
• Ability to deliver to a high standard under pressure and short deadlines
• Ability to multitask and manage a high number of priorities
• Fluency in English and another local language, both verbal and written
• Preferably familiarity with financial products, compliance, KYC, wholesale banking or financial institutions

Key Responsibilities:

1.Financial Planning & Forecasting:

• Assist in the preparation of the annual budget and quarterly forecasts.
• Develop financial models to project future performance based on various scenarios.
• Monitor and analyze budget variances and provide explanations for discrepancies

2.Data Analysis & Reporting:

• Prepare monthly, quarterly, and annual financial reports for management.
• Analyze financial data to identify trends, risks, and opportunities.
• Create and maintain dashboards and key performance indicators (KPIs) for business units.

3.Business Partnering:

• Collaborate with department heads to understand their financial needs and provide support.
• Participate in strategic planning sessions and provide financial insights to guide decision-making.
• Assist in evaluating new business opportunities, investments, and projects.
• Participate in building specific FP&A business partnering capabilities such as Commercial Finance, Production Costing Finance, R&D Finance etc.

4.Ad Hoc Analysis:

• Conduct ad hoc financial analysis as requested by management.
• Support special projects and initiatives that require financial expertise.

5.Process Improvement:

• Identify opportunities for process improvements in financial reporting and analysis.
• Assist in the implementation of financial systems and tools to enhance efficiency.

Qualifications:

Education:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field. A Master’s degree or professional certification (e.g., CFA, CPA) is a plus.

Experience:

• 3-5 years of experience in financial planning and analysis, corporate finance, or a related field.
• Experience in financial modeling and forecasting.

Skills:

• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel and financial modelling software.
• Familiarity with financial reporting tools and ERP systems (e.g. Netsuites, BI).
• Excellent communication and presentation skills.

Personal Attributes:

• Detail-oriented with a strong commitment to accuracy.
• Ability to work independently and as part of a team.
• Strong organizational skills and the ability to manage multiple priorities.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

JOB DESCRIPTION :-

• Implement and enhance Group AML/CFT Policy, Standards and operating procedures & controls;
• Execute change impact assessment, develop a Change Management plan, including communication and training plans to ensure the message reaches all impacted users to improve knowledge and risk culture;
• Drive, manage and coordinate end to end developments, process and controls and oversee its implementation for Singapore and the Group entities;
• Provide compliance advisory support to business units and compliance officers across the Group;
• Conduct risk assessment exercises required under the Group AML/CFT program (such as Enterprise-Wide Risk Assessment, Compliance Risk Self-Assessment, benchmark of regulations etc.);
• Perform compliance testing/monitoring on Group entities to determine standard & quality of compliance;
• Determine root cause of issues/findings from audits/inspections and ensure timely resolution;
• Prepare risk management reports for submission to various stakeholders;
• Ensure timely and appropriate action on matters where ML/TF activities suspected;
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

JOB REQUIREMENTS :-

• Degree in Finance/ Commerce/ Economics/ Banking/ Law/ Engineering from a recognized university or tertiary institution;
• At least 1-3 years relevant working experience in the area of AML/CFT, compliance, internal audit or risk management in financial services industries;
• Broad knowledge of business, products and operations of the financial services industries (either banks, insurance and capital market firms), familiar with AML/CFT regulatory requirements and international standards;
• AML specialist certification with a recognized institution/association will be an advantage;
• Good interpersonal & communication skills, able to handle difficult situations, adaptable to fast-pace environment and able to work under pressure to meet tight deadlines;
• Good analytical, conceptual and problem solving skills;
• Resourceful, proactive and able to work independently as well as in a team;
• High level of integrity, takes accountability of work and good attitude over teamwork; and
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Job Description:

• Understand business processes, identify business requirements and translate into functional specifications
• Liase with in-house development team and testers
• Responsible for tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Manage UAT and SIT
• Support post-production deployment
• Adhere to company, project and support standards and guidelines

Requirements:

• Minimum 4 years business analysis experience in delivering and supporting mid-large scale IT applications
• Experience in managing customized or bespoke application
• Basic knowledge of SQL and writing SQL queries is a plus
• Knowledge of Agile methodology
• Excellent written and verbal communication skills

Interested applicants please submit your resume to [email protected] or click Apply Now button.

We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Job scope

• Managing and overseeing PMO day-to-day operations of project
• Assist the Project Manager in setting up and establishing management processes
• Working with project management and client team on assigned recurring/adhoc tasks/requests
• Work with CFM/finance teams on procurement, invoice processing, client billings, etc.
• Resource management – on/offboarding, leave tracking
• Ensure CDP compliance for project
• Service management reports or other required recurring status reports
• Manage project site location office
• Minutes taking at client/internal meetings

Job requirements

• Bachelor’s degree in computer science or any related field.
• Around 2 years of experience in project management support within professional services
• Good knowledge of Microsoft Office (Excel, PowerPoint, Word)
• Familiarity Web application & Mobile Security Testing, Mobile Performance Testing

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g-3Exh5v

• Strong support from business to invest in data
• Opportunity to lead digital transformation through data

About the company

Our Client is one of the most established companies within their industry. They have a well-established presence of more than 50 years with a global footprint of more than 10 countries. With aggressive plan in investing in IT, they are now looking hire their Data Engineer / Associate Data Scientist to be based here in Singapore.

About the job

Your role involves:

• Design, develop and program methods, processes, and systems to consolidated and analyse unstructured, diverse data sources to generate actionable insights and solutions for Management
• Develop and code software program, algorithms, and automated processes to cleanse, integrate, and evaluate large datasets from multiple disparate sources.
• Partner with business experts to enrich the data and find meaningful insights that can be applied to build actionable solutions.
• Automate repetitive data tasks, to streamline the process, and minimize manual intervention.
• Create data visualization to effectively communicate findings and recommendations to stakeholders.
• Stay update on industry trends and best practices in data science, machine learning, and artificial intelligence.

Skills and experience required

As a successful applicant, you will have at least 2 years of experience in Data Science. Proven working experience in python is required for this role.

Candidates with exposure to senior business stakeholder management is required for this role.

Whats on offer

This is an excellent opportunity to led data transformation with a leading corporation. You will get the opportunity to be exposed to multiple advanced data analytics tools.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g-3Exh5v(EA: 94C3609/ R1219669)

• Great opportunity to join a leading global investment banking
• 6 months extendable/convertible contract

About Our Client

Our client is a leading global investment banking, securities, and asset and wealth management firm.

Job Description

• The distribution of entitlements from Equity and Fixed Income Corporate Action and Income events
• Asset Servicing event creation in proprietary systems
• The support of internal trading desks, prime brokerage clients, stock loan counterparties and external brokers.
• Reconciliation of cash and stock balances
• Interpreting information from and liaising with custodian banks and self clear markets utilizing standards such as SWIFT

The Successful Applicant

• Degree holder with asset servicing/corporate action experience

What's on Offer

• 6 months convertible contract
• Great opportunity to join a leading global investment banking

Contact

Amber Chang (Lic No: R1984307/ EA no: 18C9065)

Quote job ref

JN-052023-6066077

Phone number

+65 6541 9921

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Responsibilities

• Support the Business in trade validation activities

• Ensure all trades are validated and booked correctly, liaise with the Business or clients for any discrepancies timely

• Ensure queries and escalations are managed in a timely manner

• Establish and maintain a strong working relationship with internal and external stakeholders

• Drives process improvement and system automation

• Drive new ways of working and behaviour across organisation to deliver faster, better, cost-efficient customer (internal and external service)

• Participate / Support in projects, business-driven initiatives and UAT

• Ensure compliance to Department and Bank’s operational risk and regulatory requirements.

• Continuous participation to “Growing the Team”: formalisation of team procedure, training, coaching colleagues, brainstorm ideas for any occasions, creating a fun environment among others)

Experience

• Degree holder preferred

• Minimum 2 years of relevant experience in derivatives processing and lifecycle management preferred

• Good understanding of Front to Back Trade operational processes especially Trade control activities is an advantage

• Exhibits good communication and interpersonal skills, flexibility and accountability

• Ability to work in a fast-paced environment with good time management

• Innovative mindset and constantly on the lookout to improve efficiency

• Proficient in Microsoft Office applications

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities

• Prepare comprehensive reports and presentations on current and prospective investments, including valuation assessments and performance analysis.
• Oversee the preparation of Management Accounts and Financial Statements, ensuring compliance with statutory requirements both locally and globally.
• Provide support for investment activities, focusing on financial products such as public equities and real estate investments.
• Act as the main liaison with tax service providers to ensure compliance with jurisdiction-specific tax regulations, primarily in Singapore and the United States.
• Facilitate trade executions and maintain relationships with private and retail bankers for investment activities in key markets.
• Stay informed about financial markets and trends, with a strong understanding of private and public market dynamics.
• Undertake ad-hoc project management responsibilities to support the team’s operational and strategic goals.
• Collaborate with cross-functional teams to enhance analytical insights, improve reporting capabilities, and support decision-making processes.

Requirements:

• A minimum of 2 years of professional experience within the finance or investment industry, preferably in asset and wealth management.
• Hands-on experience with the U.S. stock and property markets, demonstrating strong market understanding.
• Advanced proficiency in Microsoft Office, particularly Excel and Word, for analytical and reporting purposes.
• Strong analytical acumen with excellent organizational, teamwork, and communication skills, alongside full fluency in English.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWVWX9R9

• Salary up to $4,300 with variable bonus
• Working location: Queenstown
• Experience in CRM is a MUST

Responsibilities:

• Conduct regular checks on dealer showrooms and service centers to ensure compliance with requirements.
• Manage and lead franchise brand ownership benefits programs and CRM activities.
• Manage CRM functions and processes to engage current and future customers.
• Oversee the Customer Feedback Management (CFM) system, ensuring live cases are closely monitored and promptly resolved.
• Acknowledge and address customer complaints/feedback within 24 hours, via phone or written acknowledgment.
• Follow up with low-scoring survey customers, working with stakeholders to resolve concerns.
• Manage the customer database to introduce loyalty programs
• Provide marketing support in terms of administration, customer service, and events

Requirement:

• Diploma in Business/Marketing or equivalent.
• 1 to 3 years of experience in a customer-facing work environment, including managing IT administration, such as Salesforce.
• Proficiency in Microsoft Office applications, particularly MS PowerPoint.

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Introduction:

In this role you will provide oversight for fixed asset transactions to the Fixed asset team in the BPO and assist in ongoing fixed asset projects.

Your Job:

• Review and provide guidance on fixed asset transactions to the Fixed asset team in the BPO, including lease transactions and long-term licensing transactions.
• Assist in preparation of documentation and memos supporting the Company’s accounting positions related to fixed assets (as required).
• Coordinate and provide necessary documentation required for financial audit and or internal controls compliance is prepared, retained and coordinated with the SOX team and external auditors.
• Execute and document processes and internal controls around applicable fixed asset accounting processes.
• Support and review financial reporting related to fixed assets.
• Assisting with other accounting projects as required. Examples include SAP implementation, consultations on accounting for non-routine transactions

Required Qualifications:

• Bachelor of Accountancy (or equivalent)
• Minimum 6 years of public accounting or corporate experience
• Ability to apply technical accounting guidance to transaction fact pattern to arrive at recommended accounting position.
• Familiar with ERP systems such as Oracle and SAP S4 Hana
• Experience in implementing ERP systems will be an added advantage.
• Excellent written and oral communication skills.
• Good problem solving and (accounting) investigative skills.

​Preferred Qualifications:

• Chartered Accountant / CPA (preferred)

The CDD Business Advisory and Support (CDD-BAS) unit supports the Corporate & Institutional Banking (C&IB) and Wealth Management (WM) businesses on Client Due Diligence (CDD) related matters including:

• CDD documentation preparation required for client onboarding and periodic reviews
• Liaising with Business and Compliance units to address any gaps in the CDD reviews
• Monitoring of client accounts (including onboarding conditions, adverse news, documentation validity) and initiate trigger reviews
• Conduct AML/CFT related in-house surveillance reviews along with Business and Compliance
• Preparation of MIS (e.g. CDD statistics report)
• Initiation and implementation of process improvement and digital transformation projects to streamline current process for better efficiency.

CDD Analyst will work with Relationship Managers (RM) to:

• Obtain mandatory CDD documents from clients in the C&IB Business including Financial Institutions
• Perform name screenings on client and all relevant related parties via Factiva and OWC (World Check)
• Prepare CDD review pack (including CDD write up / assessment)
• Ensure that documents submitted for onboarding / periodic reviews / trigger reviews are in line with Bank’s requirements
• Assist in managing Customer Account Review Committee (CARC) meetings including drafting of agenda and Minutes after each meeting.

Job Content

Key Results

Oversee CDD Documentation

Preparation and Client Monitoring

Performance Measures

• Timeliness: Turnaround Time (TAT)
• Accuracy
• Achievement agaisnt standards
• Customer experience is positive

Main Tasks

• Perform name screenings activities
• Liaising with clients to obtain all required CDD documents
• Prepare CDD review pack (including CDD write up / assessment)
• Responsible for e-filing documents in relevant CDD depository
• Ensuring all documents are complete and gaps adequately addressed prior submission for approval

Job Requirements

Education

• The incumbent to have a poly or degree education as minimum
• Professional certifications in Compliance, AML such as CAMS

Experiences

• The incumbent to have aleast 2 - 3 years of banking industry experience in KYC / CDD or client onboarding (Audit, Risk, AML may also be areas of experience) in relation to Corporate and Financial Institutions CDD.
• Basic knowledge of CDD / Compliance / AML procedures and standards.
• Good understanding of MAS regulations and guidelines relating to Anti Money Laundering (AML) and Counter Financing of Terrorism (CFT)

Knowledge & Skills (Technical)

• Meticulous and detail oriented
• Problem identification and solving skills
• Good time management skills and adherence to deadlines
• Good verbal and written communication skills

Behavioural Competencies (Thinking, People & Self-Related)

• Demonstrate ownership of assigned tasks
• Motivated and confident
• Self-starter and independent
• Collaborative and Team player
• Adaptable to fast changing environment

The Media Operations team develops solutions for media companies by creating scaled systems to address the issues impacting their experiences with the suite of products. Our Music Partner Operations team is committed to providing support for music content partners inclusive of the specific needs of the industry.

We are seeking a Music Content Operations Research Analyst to support global operations functions for music publishers and collection societies. Candidates will be data driven and flexible to frequent changes. They are expected to think creatively about ambiguous issues and are passionate about problem-solving. They will also be able to work successfully across teams and regions.

Responsibilities

• Manage day to day ongoing operations with music publishing and label partners
• Develop workflows for monitoring publishing data, music content and provide scalable solutions for issue identification and resolution
• Build visual reports to track publisher metrics and trends
• Communication with partners with regard to onboarding specifications and data delivery, including general documentation
• Partner closely with cross-functional teams – including commercial partnerships, legal, product, and engineering - to scale operations support workflows across teams
• Develop a deep expertise in music rights management products and how they are being used across constituent groups
• Partner advocate for contractual rights-based decisions and actions

Requirements

• Music or media industry research background, preferably with record label, music publisher, complex DSP or UGC platform experience
• Manage some day to day data ownership operations with publishing and label partners
• Develop an understanding on music rights management products with an eye on operational, system and process improvement
• Understand sensitivities around IP policy, processes, and products
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music

Minimum Qualifications

• 3+ years of experience in music account management, product management, online operations, consulting, or data analytics
• Technical operations capacity (i.e. advanced querying, data fluency, read/write specs, troubleshoot data issues, scripting, etc., proficient in both SQL and Excel)
• Excellent communication skills and the ability to work cross-functionally, both internally and externally
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music

Day to day:

• Resolve issues via Cases tool with partners (labels and publishers, collection society) - troubleshooting on content or UGC (user-generated content)
• Troubleshooting – errors in content ingestion (capturing company data)
• Educating partners on how to deliver content
• Educating them on how music is used in our products
• Content ingestion – manipulating big data, running queries (most queries are written)
• Maintaining team wiki
• Ensuring quality of music content in platform – evaluate whether content are deemed legible according to organisation policies
• Reporting – Accuracy of publishing usage reports delivered (quarterly)

We regret to inform that only shortlisted candidates will be notified

EA Reference: R22104900 Chloe Zheng Qimei

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Responsibilities

• Principle duties are collecting functional requirements from stakeholders, and able to document and explain the requirements to development and QA team
• Facilitate requirements workshops to engage the various stakeholders such as Front Office, Middle Office, Finance users to elicit and validate business requirements.
• Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.
• Leverage the subject matter experts in Technology & Operations in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between business users and technology.
• Good team player with strong interpersonal skills.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Requirements

• Experience of derivative product characteristic, including structure of products, valuation/pricing information associate with the products
• Knowledge with vanilla product and derivatives and understand the general market practice
• Understand the basic concept of valuation/pricing approach of vanilla and derivatives
• Knowledge in market data
• Experience with scripting language, i.e. Python or Excel Macro
• Master in Financial Engineering, master in Quantitative, CFA or equivalent will be a great plus

Position Summary:

This role primarily supports SEA financial forecast and Business Finance activities. The employee will support various aspects of the

business financials to enable better decision making and improve the financial positions with analysis, management reporting, and

financial operations. The role also supports regional CSBG SOX coordination, process enhancement and audit closures.

Jub Duties & Responsibilities:

• Develop, analyze and business partnering with operations to present financial information in a timely manner to enable decision making and meeting the financial accountability of the organization to various stakeholders.
• Responsible in forecast inputs, analysis and period close journals of revenue, costs, spending to ensure high level of accuracy between forecast and actuals. Recommend financial solutions to improve profitability, AR collectability and ease of revenue recognition. Involve in Business Finance Operations, resolve issues that may implicate AR / Revenue recognition, including support to AR collection, GST issues, revenue rebate programs management.
• Compliance analysis and reporting relating to CSBG SOX compliance.
• Undertake streamlining projects and initiatives involving systems improvement, reporting improvement.
• Matrix accountability to respective supervisor.
• Any other duties as assigned by the Supervisor.

Qualifications:

• Accounting / Finance or Business Degree with Finance modules, or CIMA / ACCA equivalent.

Work Experience:

• At least 10 years of Finance / Accounting experience with > 5 years of recent experience in Analysis & at least 1-2 years handling audit / SOX tasks is preferred.
• Experience in supporting business finance operations (Revenue & Cost Recognition, manage rebate programs, AR collection, etc.). Proven track record of business finance analysis and executive reporting.
• Audit background strongly preferred and/or good knowledge of US GAAP and Singapore FRS.
• Noteworthy experience in leading systems improvement projects would be an advantage.

Requirements:

• Possesses strong inter-personal and communications skills. Out-going personality and successful examples in cross-functional collaboration, managing difficult work partners.
• Is meticulous and has a sharp eye for details. Efficient in time-management and able to prioritize in execution. Task accuracy is fundamental.
• Commands good oral and written English.
• Has ability to work independently, possesses good analytical and problem-solving skills.
• Good working knowledge of SAP (and/or Business Intelligence, BI analytics) preferred.
• Very strong in Microsoft Excel and Microsoft PowerPoint.

UEN: 201508072D

EA License: 22S1099

Personnel Registration Number: R22107983 (Zhen Shuyi)

We are looking for an Application Support Analyst to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:

Production monitoring

· Monitor the global IT platform and execute the associated action when alerts are raised.

· Process (analyze, solve, document) incidents.

· Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)

· Maintain monitoring systems and continuously share ideas to improve its effectiveness.

· Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)

· Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover

· Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

Support to users

· Process local user support requests (configurations, assistance,…)

· Collect regularly user feed-backs on system Run Quality and share it with development teams

Transversal

· Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority,

· Self-organize continuous learning on the IS systems and landscape

· Manage the IT part of the Singapore Business Continuity Plan

· Share improvement ideas with Business Analyst

Technical Skills

· University degree in IT Engineering or Mathematics.

· 2-6 years relevant experience in IT trading environment

· Experience and knowledge about Trading and/or portfolio management processes, Derivatives Commodities is a plus.

Behavioral and social skills

· Interactive behavior : Active Listening and communication skills

· Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation

· Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

Technical and functional skills

· Understanding of trading environment.

· First experience in live monitoring and application support of large IT systems

· Good technical knowledge on the Windows environment

· SQL skills

· Good Scripting skills

What you need to do now

If you're interested in this role, click 'apply now'.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

Overview of the Merchandise Analyst role

We’re responsible for delivering a superior site experience for the customer by using data and customer insights to deliver easy, inspiring product discovery and helpful, intuitive, content-rich product pages.

You will have the opportunity to collaborate closely with cross-functional partners to deliver seamless, friction-free, inspiring shopping online. You will also ensure that the site is delivering a consistent marketing narrative with all channels.

Responsibilities

· Perform Seasonal Product Data Set Up, UAT + Maintenance

· Perform daily and weekly site maintenance activities including removing out of stock items, relaunching back in stock items, removing no go forward SKUs, maintaining rollover SKUs

· In charge of reports to manage PIP (Product Information Page) performance and verify
assortment against categories

· Review Product Merchandising/Ranking seasonally/when required

· Manage Related Product setup and Group-to-Category setup

· Creating/building out Categories, PIP Thumbnail set up/quarterly updates

· Support content pages/landing pages builds

· Basic HTML coding of content pages and seasonal Home page build

· Home Page set-up and flips

· In charge of the promo process including upload of promo files

· Manage third-party integrations for rich relevance & faceted navigation

· Resolve/fix PIP issues raised by merchants and stores

· Continual review of sites conducting PIP and site scrubs to ensure a seamless and accurate shopping experience

· Support ad-hoc projects as assigned

· Build and maintain relationships based on thorough planning, timely and professional communications, and intelligent problem-solving with internal partners, and cross-functional resources.

Criteria

· Min tertiary qualification and 2 years of e-commerce or related experience

· Ability to make timely decisions, anticipate problems, and provide creative solutions

· Strong affinity for the brands and products

· Proven analytical, business planning, and organizational skills

· Ability to deal with ambiguity and a changing environment

· Experience working in a global business and across multiple time zones

· Strong attention to detail

· Intermediate Excel skills (working knowledge with pivot tables and v-lookups)

We believe in People First.

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation,
creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI
initiatives prompt associate participation and engagement, aligning with our core vision to reflect the
communities where we do business and put people first.

Project Description:

Our client is the corporate and investment banking arm of The Group, world’s 12th largest bank by total assets.
We work daily with international branches located in 30 markets by:
- Envisioning and preparing the Bank’s futures information systems
- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
- Providing premium In-house Banking applications,
This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

We are seeking a talented Calypso Application Analyst Programmer to join our dynamic Capital Market Department!

As Calypso Application Analyst Programmer you are responsible of supporting users of IT applications and to respond their requests and resolve their incidents. You plays a pivotal role between Business and all other IT roles on Run related topics. Following CMI Run processes standards and recommendations shared by Run Control Tower and contributes to their improvement. You will be either part of the Filière Support Team or part of a Delivery Team and take part to the Support Community.

Capital Markets IT involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, risk management systems, market risk, counterparty risk, algorithmic trading, data analytics, and Regulatory measures. The use of advanced technologies like API’s, artificial intelligence and cloud solutions are also becoming increasingly prevalent in capital markets to enhance efficiency and decision-making processes.

The FX IT division works across the full value chain to sustain business activity and enable its acceleration (thru integration of new financial products, optimizing and automating front to back business processes).

This role in Post trade IT for FX IT division in Singapore is to support the Calypso “CIBOS” back-office package as part of the “run the bank” function. It requires a deep understanding of the nature of business operations, timing of activities & data flowing through internal and external systems. The build and support team continuously works with business users, infrastructure engineers and system managers.

Responsibilities:

• Resolve incidents impacting users swiftly and efficiently. Thorough investigation and communication throughout the incident lifecycle. Proactive identification of workarounds. Effective coordination of stakeholders during significant incidents. Clear and timely communication to users, senior management, and other IT stakeholders.

• Handle user requests promptly and effectively. Prioritizing requests based on urgency and impact. Escalating requests when necessary while remaining the primary point of contact for the user.

• Drive sustainable solutions to prevent recurring issues. Identifying root causes of incidents and defining remediation actions. Proposing solutions such as feature development, automation, or online help updates for recurring requests.

• Serve as the primary communication channel between IT and stakeholders. Collaboration with other support engineers, users, and other CMI and CAGIP stakeholders. Potential involvement in complementary tasks such as testing or business analysis.

• Follow CMI Run processes, standards, and recommendations provided by the Run Control Tower, actively contributing to their improvement.

• Application Monitoring:
- Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible.
- Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize down-time.
- Process and issue daily, weekly and monthly reporting on data quality.
- Streamline processes to minimize manual intervention.

• Incidents and Requests management (from business users and other IT teams)
- Provide level 2 application support to back office users.
- Analyse and manage incidents/requests.
- Coordinate incidents impacting several teams.

• Problem Management and continuous improvement
- Identify recurring problems and eliminate them.
- Provide requirements to build team for bug fixing and improvements.
- Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team.
- Put in place trainings for business users to reduce the number of daily requests from business to IT.
- Process improvements.
- Coach more junior team members as required.

• Change improvement
- Release testing.
- Performance analysis.
- Production deployment and validation.
- Production releases on weekend (rotating schedule within the team).

• Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.

Mandatory Skills Description:

• 7+ years of hands on experience with Calypso as a back office.
• Experience on Calypso version 16.
• Hands-on experience in Calypso Back office functionalities:
- Engines
- Events
- Filters
- Reporting Framework
- ScheduledTask
- Message / Swift messages
- Transfers
- Settlement Delivery Instructions
- Accounting
- Pricers
- Workflows
- Reconciliation process
• Understanding of financial assets (FX, money market, cash) and trade lifecycle.
• Experience with regulatory reporting (MMSR...)
• Willing to do On-call rotation with team mates to cover night and week-end support.
• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Excellent problem-solving and analytical skills.
• Ability to work under pressure.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt to new technologies.
• Strong perseverance and diligence towards attaining goals and effective time management
• Passion for sharing expertise and grow team members’ skills.
• Autonomous, self-motivated and excellent team player

Responsibilities

• Conduct detailed data analysis and verification using MATLAB, ensuring precision and reliability in outputs.
• Assist in drafting academic papers and research documentation with high standards of accuracy and clarity.
• Demonstrate strong problem-solving skills by troubleshooting complex technical issues effectively.
• Interpret and apply mathematical equations related to advanced theoretical concepts, including those involving universal phenomena.
• Proactively engage in acquiring new knowledge, mastering unfamiliar theories, and applying new paradigms to research projects.
• Collaborate within a multidisciplinary team, contributing insights and ideas for innovative solutions.
• Ensure data confidentiality and maintain rigorous standards of privacy in handling sensitive research materials.
• Adapt to dynamic schedules and work requirements, meeting deadlines with meticulous attention to detail.

Requirements:

• Bachelor’s or Master’s degree in Mathematics or Physics from renowned institutions, with graduates from top-tier universities preferred.
• Proficiency in MATLAB, with strong statistical analysis and data interpretation capabilities.
• Prior research or academic experience is beneficial but not mandatory.
• Excellent communication skills, with the ability to articulate complex concepts clearly and effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QYXYV799