• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• Manage existing accounts expansion as well as open new markets in the regions

• Contribute to the growth of sales, build strategic partnerships with clients and drive sales strategy of the company

• Build strong network of clients, and hold key relationships with customers in the organization

• Responsible for delivering expected sales revenue target and profitability. Build strategic partnerships with clients and drive sales strategy of the company

Requirements

1. Required prior experience dealing in satellite/telecommunication equipment’s with regions exposure.

2. Good experience in managing partners and distributors

3. Frequent travelling involves to SEA regions

Mon to Fri 9am - 6pm

Key Attributes:

Sales Driven. Charming. Effective Communicator.

Role Description:

We’re looking for a highly skilled and client-focused Premium Account Manager to join our team. As a Premium Account Manager, you will be the cornerstone of our high value client relationships, providing personalized support, exception service to both new and existing high net worth buyer/seller clients. Your role will involve hunting new clients and managing existing clients, facilitating their buying, selling and leasing requirements together with our Resident Agents.

Job Scope:

• Client Relationship Management:Cultivate and maintain strong relationships with key premium clients, ensuring their property aspirations and needs are met and exceeded. Act as their trusted advisor and main point of contact.
• Account Growth: Maintain and acquire client database of HNWI, home offices and private funds managers with property transaction or investment needs.
• Strategic Business Development: Identify and collaborate with Developers, private banks, investment funds, create customized solutions for different client’s needs
• Retention & Engagement: Manage engagement program, private invite-only events/seminars for new and existing clients to keep company at top of mind.
• Team Collaboration: Work closely with Resident Agents and cross-functional teams (marketing, operations) to ensure seamless execution of services and client success.

Requirements:

• Experience: 3+ years in account management, client servicing, or a related field, preferably with experience managing high-value or premium clients.
• Strong Communication Skills: Excellent verbal and written communication skills, with the ability to present ideas clearly and persuasively.
• Client-Centric: Passion for delivering exceptional service and building long-lasting relationships with clients.
• Problem Solving: Strong analytical and problem-solving abilities, with the capacity to handle complex client issues effectively.
• Project Management: Proven ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Industry Knowledge: experience in real estate industry will be advantages. RES license not required but will be a bonus.

Renumeration:

Salary: Competitive base salary

Incentive: Attractive sales commission structure with high earning potential based on performance

Education:

Tertiary education in any field of study

We are looking for a Deputy Manager IT to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company’s computing needs.

The successful candidate will have improved skills, a proven professional experience and a detailed knowledge of industry’s best practice processes. Deputy manager would be responsible to manage the overall IT & Telecom infrastructure includes Servers / Desktops/Laptops / Networks/ Security tools and required applications to run the day-to-day operations.

He would assist in gathering, analysing and document the business requirement pertaining to existing IT application Change requirement or new requirement.

He would be responsible to carry out UAT in consultation with users and third-party vendors. He will assess the need of training in area of Office 365 tools / Ticketing tools / MS office or an existing ERP or a business application.

He will be responsible to ensure the compliance in terms of software licenses, security patch updates, end point and server protection tools in consultation with Group IT complying Group IT policies.

Key Accountabilities or Activities

• End user support for ERP / IT applications / General IT support

• IT Infrastructure management includes servers/telecom systems / firewalls / security tools /Backup

• IT application training to end users and address day to day operational issues

• Business requirement analysis & Documentation

• Project activities co ordination for IT application development & implementation

• Third party vendor management

• IT peripheral procurement and installation

Necessary:

• Background in Computer Science, Information Technology, Computer Engineering or equivalent

• Excellent communication skills, able to articulate technology solutions to various audiences

• Strong working knowledge of various technology platforms and practices, including, but not limited to, Microsoft .NET technologies/ABAP development and SAP ERP implementation / support.

• Strong knowledge of new or latest technology, and able to gauge suitability to the organization's business

• Innovative mindset and able to challenge assumptions

• Strong knowledge of IT infrastructure and end users support management including Office 365 / Windows/Linux / Firewall and cloud hosted infra and services.

• Knowledge of SAP ERP implementation would be added advantage.

Desired:

• Excellent communication skill and business process knowledge

• Having experience / knowledge of commodity trading domain

Personal Attributes:

• Excellent communication skill Verbal / written

• Preferable education – B.E / B.Tech./BS Computer

• Team work & willingness to learn new things

• Culture fit

Significant Working Relationships

Internal:

• Team work

• Willingness to learn new things.

This role overseeing the warehouse operations, local distribution, resource planning, P&L and warehouse improvement projects.

Overall Operations Supervision

- Supervise overall warehouse operations including SG local transportation from/to Company’s warehouse(s)

- Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM

- Supervise and monitor WSH monthly reports and take a lead to close any negative findings.

- Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.

- Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.

Overall Operations Projects Supervision

- Delegate the respective task to the respective section leads by determining a schedule.

- Monitor the completion of respective project tasks.

- Receive any escalation from the section leads upon any potential delay or obstacles.

- Provide the respective section leads with the relevant advice and guidance for their clear understanding.

- Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.

- Properly and timely escalate the potential risks to the direct superior.

Operations Resource Planning

- Come up with operations manpower resource planning.

- Conduct recruitment interviews in case of additional manpower resources to bring into the operations team.

- Exercise any warning session(s) or termination session(s) related to the respective section leads

Warehouse P/L Control

- Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.

- Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior

Mandatory Requirements

- Minimum 3 to 5 years’ experience in a managerial position in 3PL Warehouse operations.

- Experience in managing large warehouse operation team

- Ability to multi-task in a fast paced environments

- Mature, self-motivated, and able to work independently.

- Ability to motivate & manage a dynamic service-oriented organization.

- Ability to support change in a fast-moving environments & coach organization

- Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

- Strong communication skills with customers or / and appointed vendors

Mon to Fri 8.30am - 6pm

Job Summary :

This position will be responsible for developing and implementing growth strategies to drive business growth in revenue and customer visits to company’s outlets through all digital touchpoints. The candidate must have a deep understanding of the customer journey and be adept at connecting the dots to create seamless and engaging experiences for our guests.

Key Responsibilities:

• Develop and Execute Growth Strategies

o Design and implement innovative growth strategies to drive revenue and customer engagement.

o Identify and optimize key performance indicators (KPIs) to measure the success of growth initiatives

• Loyalty Marketing

o Develop and manage loyalty programs to increase customer retention and lifetime value.

o Analyze customer data to create personalized marketing campaigns that drive repeat visits and brand loyalty

• Digital Marketing

o Oversee all digital marketing activities, including social media, email marketing, SEO, SEM, and content marketing.

o Leverage digital channels to enhance brand visibility and attract new customers

• Customer Journey Optimization:

o Map and analyze the customer journey to identify pain points and opportunities for improvement.

o Create seamless and engaging experiences across all touchpoints to enhance customer satisfaction and loyalty.

• Data Analysis and Reporting

o Utilize data analytics to measure and report on the effectiveness of marketing campaigns.

o Stay abreast of emerging technologies and best practices in growth marketing, and leverage insights to drive innovation and experimentation

• Collaboration and Communication

o Work closely with cross-functional teams, including operations and finance to align marketing efforts with overall business objectives.

o Lead and mentor a team of marketers, providing guidance, support and professional development opportunities.

o Communicate and present reports on growth strategies and results to senior management and stakeholders at all levels.

Requirements

• Bachelor's degree in Marketing, Business, or a related field.

• Minimum of 5 years’ experience in growth marketing, preferably in the F&B or hospitality industry with senior leadership skills.

• Strong understanding of digital marketing channels and strategies.

• Experience with loyalty programs and customer relationship management (CRM) systems.

• Excellent analytical and problem-solving skills.

• Ability to think creatively and strategically.

• Strong communication and interpersonal skills with experience in team leadership.

• Proficiency in data analytics tools and marketing software.

Mon to Fri 8.30am to 6pm

Responsibilities:

• Lead and guide software delivery teams to implement solutions.
• Analyze project requirements, Design and develop software systems and applications to meet customer's needs.
• Work with Project Manager and stakeholders to ensure timely and successful delivery of the project scope within timelines
• Serve as a technical advisor to the development team, offering troubleshooting support and driving issue resolution.
• Prepare and maintain technical documentations and design plans
• Provide System Enhancement Recommendations such as modifications or upgrades to existing software systems and applications to enhance performance.
• Ensure compliance with industry standards, regulations, and best practices (e.g. SGTS, GCC, IM8, etc.)

Requirements

• Experience in infrastructure architecture (on-prem/cloud), database architecture and networking
• 5-8 years of experience in software, systems design and implementation.
• Experience in pre-sales consulting would be added advantage
• Experience as a Solution Architect would be a plus
• Proficiency in software development languages such as Java, Python, C++, or others

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Responsibility:

• Develop product and strategize product offering to enable CTPIS to compete effectively and efficiently in the market.
• Maintenance product information and ensure compliance with regulatory framework
• Produce weekly/monthly market update reports and sales tracking
• Work closely with key stakeholders to develop strategies.
• Prepare product related documents and ensure all materials and information are ready for launch.
• Develop and maintain a competitor product analysis and reference warehouse
• Any other tasks assigned by the company.

Requirements:

• At least 8 years in the product development and life insurance industry
• Good knowledge of life, universal life or investment-linked products
• Good analytical skills
• Good Project Management skills and People skills.
• Good understanding of the compliance requirement and changes in regulation that may affect the life insurance industry
• Proactive, responsible, organized, highly driven with great initiative individuals and able to work independently.
• Creative with good business acumen.

SUMMARY

This role under logistics and store department reporting to site director.

Responsible for ensuring effective and efficient supply chain management.

KEY AREAS OF RESPONSIBILITY:

1. Responsible for creating and implementing best practices for logistics processes.

2. Able to plan, manage and evaluate logistic requirements of different stakeholders.

3. Responsible for liaising / negotiating with shipper, agents / forwarders for movement of shipment through air / sea freight (import / export).

4. Responsible for co-ordinating and maintaining good relations with vendors / customers and arranging delivery.

5. Responsible for establishing and managing incoming and outbound procurement and distribution / shipping schedules.

6. Responsible for preparing of Delivery orders, packing list and Commercial Invoices.

7. Responsible for monitoring and timely payments of all duties and taxes.

8. Able to undertake packing / dispatch of shipments as per outlined specifications and carefully handling of stock items.

9. Responsible for ensuring all documents are received / issued and filed.

10. Responsible for updating the logistic documents in accounting software and other systems.

11. Responsible for procuring and ordering regular stock items.

12. Responsible for monitoring the stock re-order levels.

13. Responsible for safe handling of inventory.

14. Ensure appropriate warehouse safety measures are adhered.

ADDITIONAL DUTIES:

1. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

2. Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.

3. As may be assigned by the management from time to time.

REQUIREMENTS:

• Minimum 3-4 years’ logistics management experience from marine industry

• Familiar with freight rates negotiation and cost comparison

• Stock management, replenishment, and schedule planning experience.

• Diploma in supply chain or equivalent working experience in related field

• good planning skills that able to plan and meet deadlines

• Proficient in using ZOHO or other software.

• Occasionally support during weekends or public holidays might require.

1. Lead and manage regulatory reporting projects from initiation to completion. 2. Ensure compliance with all relevant regulatory requirements and standards.

3. Strong communication skills - Role will require the ability to create and communicate requirements and status to executive stakeholders.

4. Strong understanding of the Bank’s products and services its subsidiary business units.

5. Ensure robust controls are in place to support timely and accurate production of statutory and regulatory financial reports.

6. Experience in handling team in different geographies.

7. Ensure compliance with all relevant regulatory requirements and standards.

8. Collaborate with cross-functional teams including finance, compliance, and IT. 9. Develop and maintain project plans, timelines, and budgets.

10. Prepare and submit regulatory reports to relevant authorities.

11. Identify and mitigate project risks and issues.

12. Provide regular updates and reports to senior management and stakeholders.

13. Conduct post-implementation reviews and ensure continuous improvement.

Good-to-Have

1. Experience in Audit/Regulatory Reporting

2. Experience in Agile based development

3. Good knowledge of database structure and data mining - MS excel experience is must.

4. Understanding of Wholesale Banking/Capital Markets businesses, products and associated balance sheet, P&L and capital reporting.

Job description:

• Developing business plan & managing company sales & meeting sales goals.
• Implementing sales policies, objectives and initiatives, set short- and long-term sales strategies and deliver desired levels of sales
• Planning sales strategies and deliver planned sales goals
• Hitting sales targets & forecasting future sales
• Hunting for new customers and managing & retaining current customers
• Third party logistics experience with Transportation, Freight, & fulfilment
• Degree in any field

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

The Program Manager is responsible for designing and implementing fire safety programs, with a primary focus on the APAC region. This role ensures compliance, drives program success, and enhances safety across multinational offices.

Key Responsibilities:

• Program Implementation: Lead the execution of fire safety programs across multiple offices, ensuring achievement of pre-defined metrics and goals.
• Audits and Inspections: Plan and oversee regular fire safety audits and inspections to maintain compliance with internal policies and external regulations.
• Training and Communication: Develop and organize training programs, while crafting effective communication strategies for both daily operations and emergency scenarios.

Requirements:

• Bachelor’s degree or higher.
• At least 4 years of solid experience in relevant fields, such as physical security operations management or program management.
• Demonstrated success managing programs and collaborating with cross-functional teams in multinational corporation settings.
• Proven experience in managing projects/programs.
• Experience in team-leading is a plus.
• Exceptional organizational and communication skills.
• Relevant certificates such as certified Fire Safety Manager with SCDF is a plus.

Purpose of Role：

The Policy and Program Manager is responsible for designing and implementing fire safety programs, with a primary focus on the APAC region. This role ensures compliance, drives program success, and enhances safety across multinational offices.

Key Responsibilities：

• Program Implementation: Lead the execution of fire safety programs across multiple offices, ensuring achievement of pre-defined metrics and goals.
• Audits and Inspections: Plan and oversee regular fire safety audits and inspections to maintain compliance with internal policies and external regulations.
• Training and Communication: Develop and organize training programs, while crafting effective communication strategies for both daily operations and emergency scenarios.

Requirements：

• Bachelor’s degree or higher.
• At least 4 years of experience in relevant fields, such as physical security operations management or program management.
• Proven experience leading teams.
• Demonstrated success managing programs in multinational corporations similar to Bytedance.
• Exceptional organizational, communication, and leadership abilities.

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Project Managers to join their team and contribute to their ongoing success.

Locations available: Changi / Tampines

Job Responsibilities:

• Manage infra projects to meet delivery to customer’s satisfaction
• Handle project’s scope of work according to requirements and contractual KPIs
• Manage external vendors/contractors for provision of material or support services
• Prepare project documentation, progress reports to meet quality standards
• Lead project team to provide engineering, operation support and maintenance to operational/production system
• Gather customers’ requests for system enhancements and propose solutions
• Participate or support in new business prospects or tender involvement

Requirements:

• At least 4 – 5 years’ Project Manager experience, handling infrastructure projects
• Experience with government projects will be an added advantage
• Knowledge and experience with ITSM – ITIL Framework
• Excellent communication skills with customers
• Degree in any discipline

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Roles & Responsibilities

· Manage and service a portfolio of clientele, develop and maintain long-term client relationships and identify business development opportunities

· Manage full aspects of audit engagements, from planning to finalisation

· Manage a team of audit professionals and assist the Audit Partner and Director in delivering assurance services to a portfolio of clients

· Perform review work of audit teams' findings

· Coach, mentor and build high performance teams

Requirements

· Degree or professional accounting qualifications recognised by ISCA

· Minimum 5 years' relevant work experience in a public accounting firm

· Possess strong technical (accounting/auditing standards), project management and time management skills

· Good communication and interpersonal skills

· Possess initiative and an analytical mind

· Ability to lead a team of like-minded professionals

Job Responsibilities

The role holder, reporting to the Assistant Group Financial Controller in day-to-day operations, is responsible for tax, audit and reporting activities of the group in compliance with local & international tax regulations, Financial Reporting Standards, and Group accounting policies & guidelines.

Tax

• Provide support for the tax components of Group direct and indirect taxes, ensuring adherence to local country tax mandates.

• Attend to tax queries with the tax authorities.

• Collaborate with country Finance or Tax Head and provide guidance on tax compliance related matters, including tax reporting, tax document management and tax cashflow management

• Collaborate with external parties to oversee and formulate transfer pricing documentation for bolstering inter-company transactions in alignment with local regulations.

• Collaborate with external and internal parties to ensure compliance to Group Country by Country Reporting requirements.

• Analyze and devise business strategies pertaining to taxation.

• Serve as an internal business consultant for all tax-related matters within the Group.

• Oversee the tax compliance process and adapt to challenges in the process.

Audit

• Lead the audit of the Group, working with Country Head of Finance and ensure prompt and timely completion of external audits of the Group and its subsidiaries.

• Review and improve internal control procedures; formulate and implement financial policies to ensure high standards of financial controls.

Reporting & Compliance

• Review and provide accurate Group financial information to Management.

• Working closely with Country Head of Finance to ensure timely delivery of output.

• Formulate and implement group accounting policies and procedures, ensuring policies are uniformly applied throughout the Group.

• Assist in implementation of new and revised accounting standards to the Group.

• Assist in ensuring all group accounting policies and reporting processes are documented and kept-up-to date.

• Assist in periodic reviews of all finance policies, processes and procedures to ensure they are optimal for the changing demands of the business.

Others

• Assist in Group Treasury Management.

• Build and manage relationships with business partners, external auditors and consultants.

• Assist in the implementation of new ERP system with primary focus on the finance and accounting modules. Review and execute the Group Chart of Accounts ensuring that the Chart of Accounts is consistently implemented within the Group ERP system.

• Assist in financial modelling, investment analysis, project evaluation and due diligence to support investment decisions, as well as funding requirements.

• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess The Following

Qualification and Experience

• Qualified ACCA / CA with at least 8 yrs experience in audit & tax, and 3 yrs experience in a leadership role

Knowledge and Skills

• Ability to research and interpret accounting and tax guidance and draft accounting memos to support conclusions

• Strong IFRS acumen and understanding of financial reporting

• Excellent analytical, communication and interpersonal skills

• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion

• A team player with positive attitude and able to work in a fast-paced environment

• Contribute to a flexible, stable, and team-oriented working culture

• Experience working in a Group Corporate Finance function is preferred.

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

The Program Manager will take a leading role in ensuring successful implementation of a trade-in program within selected resellers, including driving roadmap and successful onboarding.

Job Responsibilities:

• Partner closely with local and regional business teams to successfully implement the trade-in program.
• Familiarize yourself with the company’s trade-in implementation playbook and leverage the playbook to define implementation approach for each partner.
• Identify opportunities and propose for improvements to the playbook.
• Define and execute implementation plans and solution with all selected partners.
• Brief partners on recommended processes and trade-in solutions.
• Identify and escalate program challenges and risks.
• Schedule and host program update committees.
• Prepare and provide regular program updates to the leadership.
• Act as first key point of contact for support for the assigned partners.

Requirements:

• Bachelor’s or equivalent degree in discipline related to the position.
• 6+ years of experience as a project manager in large corporations.
• Experience with system implementation.
• Knowledge in any programming skills is a plus.
• Experience in retail, consumer electronics, consumer goods industry is a plus.
• Experience with affordability programs such as financing and trade-in.
• Excellent analytical and problem-solving skills, outstanding attention to detail and conceptual thinking abilities.
• Proven ability to work independently, exercising judgement and initiative.
• Collaborative, flexible and open working style, with an ability to establish and maintain trust and credibility.
• Ability to influence others and move toward a common vision or goal.
• Exceptional written and verbal communication, and presentation skills, to audiences of varying seniority.

Make your mark in Client Broker Engagement

Our Client and Broker Engagement (CBE) team manages AIG’s major client relationships across all product lines, as well as driving new business activity. The team serves major clients and broker partners through an elevated, personalized experience – our client-centric framework drives a consistent experience and best practice, while allowing flexibility to meet the client’s needs.

How you will create an impact

• Co-manage with the Head of CBE on the Client & Broker Engagement relationships across Singapore in line with AIG’s internal best practices around governance and the implementation of global and local business initiatives.
• Execute on identified pipeline of opportunities across the range of AIG Underwriting products and Claim Services, through developing and strengthening client and broker relationships.
• Work closely with the analytics team to ensure that timely data is available to review the performance of key Broker and Client relationships.
• Work closely with the Product Lines Leaders (both local and regional) and the marketing team to establish a visible market presence and enable Thought Leadership to be demonstrated in industry, client and broker forums.
• Comply with the AIG global Broker and Client management framework.

Key objectives:

• Improve the quality of the AIG relationship with key Brokers and Clients, development clients and their brokers through greater transparency of AIG and knowledge transfer.
• Achievement of agreed new business target through new and cross sell sales to strategic clients, development clients and prospects
• Maintain AIG Salesforce for accounts within assigned portfolio
• Manage designated ad-hoc projects
• To carry out your accountabilities and objectives within the framework of AIG Singapore’s Compliance and Regulatory policies

Key Role Responsibilities

• Drive Business Development Operations Attend Tender site show rounds, prepare sales quotations/proposals and pitch presentations to potential clients

• Review tender opportunities via various media platforms and portals

• Meet and exceed sales revenue targets

• Maximise and deliver gross margins

• Collaborate with key account managers to identify new business opportunities and grow relationships that assist in revenue generation

• Manage client budget negotiations and supplier cost-savings efforts

• Provide leadership in developing and delivering competitive win strategies through RFPs and Bids

• Proactively identify trends in the Environmental Services and Integrated Facilities Management sectors, and possible opportunities or risks

• Drive Customer Service Operations Review customer needs to enhance service offerings and competitiveness

• Ensure successful customer retention through relationship development and maintenance, and addressing enquiries in a timely and professional manner

• Work with key account managers and company trainers to ensure that customer service levels meet or exceed the company’s standards and in accordance with contractual requirements

• Drive customer attraction and retention strategies to improve customer loyalty

• Drive Business Administration Operations Prepare monthly sales/tender reports

• Participate and present in monthly General Management Meeting for business development and operational excellence

• Working closely with other departments including, Operations, Human Resource, Finance, Procurement, Technology and Safety

Requirements

• Previous experience in a Sales role is essential

• Minimum Diploma Degree

• Proven record of revenue growth and profit achievement in an account management role

• Well organised with attention given to details and ability to handle multiple tasks

• Excellent communication and interpersonal skills

• Good presentation skills and negotiation skills

• Team player, passionate, self-motivated and results-driven

Mon to Fri: 8:30am to 5:30pm

JOB SUMMARY

We are seeking experienced Product Managers to take ownership of our suite of in-house products, elevate, rejuvenate and relaunch them as our next generation integrated best-of-suite solutions for our clients. As a Product Manager, you will have the opportunity to implement the strategic vision for the product and lead a multi-disciplinary team to design, architect, develop, test and launch the product to market.

Feeling the customer, business and market trends heartbeat is paramount. Staying up-to-date with products, plans and features of competitors is essential. Taking all these feedback iteratively, as a Product Manager you will play a key role in the conceptualization of product ideas and road map, innovating on functionality, developing differentiate features, prototyping and experimenting with early adopters and finally launching the enhancements, features, or products to market.

On a day-to-day basis, the Product Manager involves in working with diverse team members across the full spectrum of software developer services including business analysis, UI/UX, graphics design, backoffice engineering, mobile app engineering, blockchain and smart contract development. The Product Manager is constantly challenged to balance business viability, technical feasibility, customer desire and time to market to ensure that ideas become winning products.

The ideal Product Manager is a visionary who can elevate concepts, ideas and experiences, then persevere through the development process with a multi-disciplinary team to bring these visions to reality with speed and conviction. A respected individual whom the rest of the team members can openly discuss, share and exchange ideas while approachable to those seeking inspiration, mentorship and guidance. The Product Manager seeks to stimulate enthusiasm, drive and creativity to maximize the potential of every team member working on the product.

JOB DUTIES:

• Define a clear, cohesive vision and strategy across the product line including existing and yet-to-be announced product developments. Ensure the vision, objectives and strategy is clearly understood by the various team members across the Creative, Sales and Frontend & Backend Engineering teams.
• Conduct market research, generate product requirements, develop marketing and sales support strategies, as well as determine specifications and time-integrated plans for product introduction.
• Constantly in touch with customers’ pain points, needs and desires and scoping an innovative and viable solution.
• Conduct requirement workshops, requirement gathering sessions, review competitor software features to draw inspiration for new features, functions or products.
• Pitch innovative concepts and functional proposals to various stakeholders, and manage all aspects of the product design, including approvals and feedback provided.
• Assess the competition by comparing the product line to competitors and seek opportunities to differentiate.
• Go in-depth to develop product requirements, user stories, detailed product feature specifications and define clear and detailed process flows.
• Working closely with the UX and UI designers to detail out the wireframes and final UI for the new features or products.
• Turn customer pains and complex requirements into bite-sized and actionable user-stories that is feasible to be implemented and tested within a well-defined 2-week sprint. Prioritise those with the highest business value to be implemented first.
• Execute beta and pilot programs with early-adopters and track their feedback and enhance the product features set readying it for market release.
• Develop the core positioning and messaging for the product. Prepare product pitch points, feature benefits and sales collaterals to sales teams to enable them to engage potential customers and close sales for the product and product suite.
• Develop key performance metrics for products. Track, monitor and analyse these metrics during beta, early-adopter stages as well as a live product.
• Be recognized as a leader in the product line, build and maintain relationship with the clients, and business stakeholders.
• Provide mentorship and leadership to team members in terms of product management knowledge, industry knowledge, best practices, communication and documentation skills.
• Source, seek, hire and fill skills and experience gaps among the product team members.
• Actively conduct reviews, manage approvals, and sign off processes for product feature sets.
• Keep abreast of current product management methodology, latest competitor offerings, and digital trends to help strengthen the team’s deliverables.

JOB REQUIREMENTS:

• Bachelor’s or Master’s Degree in Computing, Engineering, Product Design or related field.
• Over 6+ years of related work experience in the domains of product management, business analysis, system analysis, system design, process reengineering and consulting.
• A proven track record of gap analysis, identifying market fit, innovative means of problem solving, designing software products that provide clients with solutions and bringing these products live.
• Outstanding knowledge in product management, product lifecycle and best practices.
• Strong conceptual abilities, clear communication of direction and solid knowledge of product management methodology.
• Exceptional analytical and conceptual thinking skills and quick to learn new business domains and industries.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple products simultaneously.
• Excellent planning, organizational and problem-solving.
• Strong communication skills in presenting visions or ideas to both internal and external stakeholders. Proven ability to develop product positioning and effectively communicate them.
• Ability to influence various stakeholders and work closely with them to obtain buy-in.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Comfortable in working with a multi-disciplinary team that involves, process engineering, backend & frontend engineering, UI/UX, graphics design, quality assurance and IT operations.
• Willing to roll-up one’s sleeves and provide a hands-on help to the team.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is required to liaise with Chinese speaking clients and counterparts to understand their technical requirements.

We are associated with one of the world's leading accounting firms, with a wide network of more than 558 offices in over 114 jurisdictions.

We provide services to a diverse range of clients, from large corporations and listed companies to private businesses, entrepreneurs as well as individuals, across a board array of industries. We aim to look beyond numbers and compliance, so as to provide our clients with practical advices to resolve the issues on hand that reconciles with their business objectvies.

We offer opportunities for individuals of all backgrounds to harvest their full potential during their tenure with us through a continuous learning journey. We place emphasis on our training program as the core towards our principle of building technical competency in all of our professional staff. More importantly your career path with be customised to your individual specific needs. The firm will be on the same page as what is to be based on your personal needs and aspirations. We look forward to having you onboard, and start building this exceptional experience with us.

Responsibilities:

Learn on the job with experienced professionals.

We have vacancies in our Audit division for aspiring professionals.

• Performing/ review of audit working papers
• Preparation/ review of financial statements
• Audit exposure to a diverse range of clients
• A tailored and structured training and development
• Supervise junior colleagues
• Deliver quality audit services to clients
• Assist in planning, review and execution of audit engagements
• Opportunities to work with different engagement managers and team members

Requirements:

• A recognised Degree/ Diploma in Accountancy, Finance, or related field
• Excellent verbal and written communication skills
• Knowledge of general economic trends, technical and industry developments
• Experience of at least 1 year attained in medium and large accounting firms preferred

Interested applicants should send in their detailed resume stating why they are suitable for the role; their notice period; and expected salary.

Mon to Fri: 8:30am to 5:30pm

Key Role Responsibilities

• Drive Business Development Operations Attend Tender site show rounds, prepare sales quotations/proposals and pitch presentations to potential clients

• Review tender opportunities via various media platforms and portals

• Meet and exceed sales revenue targets

• Maximise and deliver gross margins

• Collaborate with key account managers to identify new business opportunities and grow relationships that assist in revenue generation

• Manage client budget negotiations and supplier cost-savings efforts

• Provide leadership in developing and delivering competitive win strategies through RFPs and Bids

• Proactively identify trends in the Environmental Services and Integrated Facilities Management sectors, and possible opportunities or risks

• Drive Customer Service Operations Review customer needs to enhance service offerings and competitiveness

• Ensure successful customer retention through relationship development and maintenance, and addressing enquiries in a timely and professional manner

• Work with key account managers and company trainers to ensure that customer service levels meet or exceed the company’s standards and in accordance with contractual requirements

• Drive customer attraction and retention strategies to improve customer loyalty

• Drive Business Administration Operations Prepare monthly sales/tender reports

• Participate and present in monthly General Management Meeting for business development and operational excellence

• Working closely with other departments including, Operations, Human Resource, Finance, Procurement, Technology and Safety

Requirements

• Previous experience in a Sales role is essential

• Minimum Diploma Degree

• Proven record of revenue growth and profit achievement in an account management role

• Well organised with attention given to details and ability to handle multiple tasks

• Excellent communication and interpersonal skills

• Good presentation skills and negotiation skills

• Team player, passionate, self-motivated and results-driven

Mon to Fri 9am - 6pm

• Manage existing accounts expansion as well as open new markets in the regions

• Contribute to the growth of sales, build strategic partnerships with clients and drive sales strategy of the company

• Build strong network of clients, and hold key relationships with customers in the organization

• Responsible for delivering expected sales revenue target and profitability. Build strategic partnerships with clients and drive sales strategy of the company

Requirements

1. Required prior experience dealing in satellite/telecommunication equipment’s with regions exposure.

2. Good experience in managing partners and distributors

3. Frequent travelling involves to SEA regions

Role Overview: We are seeking a highly skilled and experienced ESG Finance Manager to join our team in Singapore. The ideal candidate will be responsible for managing the full spectrum of financial and accounting functions, ensuring compliance with local and international accounting standards, and driving financial insights through data analytics. This role will require expertise in SAP systems, Power BI, and Tableau to support financial reporting, budgeting, and decision-making processes. The individual will also collaborate with regional teams and play a key role in ensuring operational efficiency and compliance.

Responsibilities:

• Accounting Operations: Manage full sets of accounts, including General Ledger, Accounts Payable, Accounts Receivable, and Fixed Assets. Oversee monthly financial closing and preparation of financial statements in compliance with Accounting Reporting Standards.
• Taxation and Compliance: Prepare and file tax returns, ensuring adherence to local tax regulations and liaising with tax authorities as needed. Handle audit processes, including coordinating with external auditors and preparing audit schedules and financial reports.
• Financial Analysis and Reporting: Develop and maintain financial models and dashboards using Power BI and Tableau for management reporting and data-driven decision-making. Provide variance analysis and financial insights to support budgeting and forecasting processes.
• System Expertise: Leverage SAP systems for efficient financial operations, reporting, and data analysis. Identify and implement opportunities to optimize SAP workflows and processes.
• Internal Controls and Process Improvement: Implement and maintain robust internal controls to ensure data accuracy and safeguard company assets. Continuously enhance accounting policies and procedures to improve operational efficiency.
• Training and Collaboration: Attend a 4 weeks training program at Taipei, Taiwan to develop expertise in SAP and internal processes. Collaborate with Beijing subsidiary accounting staff, providing training and knowledge-sharing opportunities.

Requirements:

• Education and Certification: Bachelor’s degree in Accounting, Finance, or a related field. Professional accounting qualification (e.g., CA, CPA, ACCA) is highly preferred.
• Experience and Skills: At least 5 years of experience in accounting roles, of which 3 years in a senior accountant position, with the ability to independently manage bookkeeping, tax filings, and audit processes. Proficiency in accounting software and ERP systems, with strong familiarity with SAP systems. Advanced analytical skills with expertise in Power BI and Tableau for financial modeling and reporting.
• Interpersonal Skills: Strong communication and interpersonal skills to work effectively with cross-functional and regional teams. Proactive problem-solver with excellent organizational and time management abilities.
• Additional Attributes: Detail-oriented with a commitment to accuracy. Willingness to travel and attend training as required.

SUMMARY

This role under logistics and store department reporting to site director.

Responsible for ensuring effective and efficient supply chain management.

KEY AREAS OF RESPONSIBILITY:

1. Responsible for creating and implementing best practices for logistics processes.

2. Able to plan, manage and evaluate logistic requirements of different stakeholders.

3. Responsible for liaising / negotiating with shipper, agents / forwarders for movement of shipment through air / sea freight (import / export).

4. Responsible for co-ordinating and maintaining good relations with vendors / customers and arranging delivery.

5. Responsible for establishing and managing incoming and outbound procurement and distribution / shipping schedules.

6. Responsible for preparing of Delivery orders, packing list and Commercial Invoices.

7. Responsible for monitoring and timely payments of all duties and taxes.

8. Able to undertake packing / dispatch of shipments as per outlined specifications and carefully handling of stock items.

9. Responsible for ensuring all documents are received / issued and filed.

10. Responsible for updating the logistic documents in accounting software and other systems.

11. Responsible for procuring and ordering regular stock items.

12. Responsible for monitoring the stock re-order levels.

13. Responsible for safe handling of inventory.

14. Ensure appropriate warehouse safety measures are adhered.

ADDITIONAL DUTIES:

1. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

2. Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.

3. As may be assigned by the management from time to time.

REQUIREMENTS:

• Minimum 3-4 years’ logistics management experience from marine industry

• Familiar with freight rates negotiation and cost comparison

• Stock management, replenishment, and schedule planning experience.

• Diploma in supply chain or equivalent working experience in related field

• good planning skills that able to plan and meet deadlines

• Proficient in using ZOHO or other software.

• Occasionally support during weekends or public holidays might require.