Job Details

Location: Farrer Park/ Jalan Besar

Working Hours: 5.5-Days Work Week

Work Type: Permanent

Salary: Up to $ 2,500 per month

What you will be working on?

• Greet customers warmly and provide assistance in a professional and approachable manner.
• Address customer inquiries about products, services, and promotions effectively.
• Support customers in their purchase decisions by understanding their needs and recommending suitable products.
• Maintain product knowledge to respond confidently to customer questions.
• Accurately process transactions for any sales
• Handle cash, credit card, and other payment methods securely and efficiently.
• Other ad hoc duties

What are we looking for?

• Singaporean only
• Minimum O-Level or Diploma in relevant discipline.
• Prior experience in retail or customer service is an advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Carmen Tan Huei Mun | R23115837

ScienTec Consulting Pte Ltd (ScienTec Personnel) |11C5781

Job Info:

• Salary: Basic up to $3500 + AWS + VB
• Working Hour: 5 Days (Monday - Friday), 7.50am - 4.55pm
• Location: Joo Koon (Company transport pickup at designated point islandwide)

Job Scope:

• Diagnose and resolve technical issues by applying troubleshooting skills and analyzing IT problems
• Perform routine system checks and updates to maintain peak performance
• Create and update workflow documentation, including detailed manuals and system process records
• Manage an inventory of IT assets and equipment
• Continuously monitor, maintain, and repair the organization's network infrastructure, including switches, routers, and cabling
• Contribute to the design, development, and implementation of new systems and applications
• Install and configure computer systems and software applications for the organization
• Provide end-user support through help desk services and deliver training when required
• Update and publish content on the SharePoint Intranet or other internal platforms
• Work with cross-functional teams to analyze current processes and identify areas for improvement
  

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Temasek Laboratories@NTU is looking for a candidate to join them as a Research Assistant.

Key Responsibilities:

• Support the semiconductor laser diode related project
• Handle optical design for laser diode coupling and packaging
• Handle fabrication, characterization and analyze the laser diode
• Purchase work within the project frame

Job Requirements:

• Bachelor’s degree in Electrical and Electronics Engineering, Material Engineering, Applied Physics, Mechanical Engineering or related field
• Proven track record of research related to photonics and semiconductor physics
• Excellent written and oral communication skills

We regret to inform that only shortlisted candidates will be notified.

Job Benefits:

• 5 days work week, Monday - Friday: 9am - 6pm
• Basic up to $3,500 + 3 months Bonus + Flexi $800
• 14 days AL
• No need to travel overseas
• Central Area

Job Description:

Travel Planning and Coordination:

• Research, plan, and arrange travel itineraries, covering flights, accommodations, car rentals, airport transfers, restaurant bookings, and activities.
• Organize and manage detailed travel schedules.

Travel Documentation:

• Prepare and secure necessary travel documents, including passports, visas, and travel insurance.
• Communication and Coordination:
• Coordinate with travel providers, airlines, and hotels to confirm arrangements and address any travel-related concerns.

Administrative Support to CEO:

• Provide general administrative assistance to the CEO, including managing emails, organizing the calendar, scheduling meetings, handling claims, and performing data entry tasks.

Administrative Support to the Office:

• Assist with office administrative duties, such as managing the office pantry, liaising with facility management, coordinating with the IT department, overseeing the company’s IT assets, supporting newcomer onboarding, handling company gifting logistics, and organizing meetings, including logistics and venue arrangements.

Additional Responsibilities:

• Perform any other tasks assigned by the CEO or HODs.

Discretion and Confidentiality:

• Handle sensitive information with the utmost discretion and maintain confidentiality at all times.

Job Requirement:

• Diploma / Bachelor's degree with 1-2 years of experience in a similar capacity (office admin experience), preferably in finance industry / travel agency
• Proficiency in Microsoft Office suite and other relevant software.
• Presentable, confident, and detail-oriented with the ability to thrive in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Resourceful, quick-witted with strong problem-solving skills. Fast replies.
• Capable of working independently while also being a collaborative team player with a high level of integrity.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Responsibilities:

Acting as Personal Assistant to the Realtor, you will be responsible for the follows:

• Manage the realtor's calendar and schedule appointments, meetings, and viewings.
• Prepare marketing materials, presentations, and property flyers.
• Maintain and organize client databases and real estate documents.
• Research and compile market data and property listings.
• Coordinate property viewings.
• Manage social media accounts and online listings (if possible).
• Other administrative duties as assigned.

Qualifications:

• Minimum 1-2 years of experience as an administrative assistant or a related role.
• Excellent communication, interpersonal, and organizational skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Workspace.
• Strong attention to detail and ability to prioritize tasks effectively.
• Ability to work independently and take initiative.
• A passion for real estate is a plus!

Job Title: Truck Driver and Warehouse Assistant

Location: TUAS

Job Type: Full-Time

Job Description:We are seeking a reliable and hardworking Truck Driver and Warehouse Assistant to join our team. This dual-role position involves ensuring the timely and safe delivery of goods while assisting with warehouse operations to maintain an efficient workflow.

Truck Driving Duties:

• Operate company trucks to transport goods to and from specified destinations.
• Ensure all deliveries are completed on time and in excellent condition.
• Conduct pre-trip and post-trip inspections to ensure vehicle safety.
• Adhere to all traffic laws and company driving policies.
• Maintain accurate delivery records and handle documentation as required.

Warehouse Assistance Duties:

• Assist with loading and unloading goods from trucks.
• Organize and store inventory in designated locations.
• Prepare orders for delivery by picking, packing, and labeling items.
• Conduct regular stock checks and report discrepancies.
• Maintain cleanliness and organization within the warehouse.

Requirements:

• Class 4 license
• Previous experience in truck driving and/or warehouse operations is preferred.
• Ability to lift heavy items and operate warehouse equipment (e.g., forklifts, pallet jacks).
• Strong attention to detail and organizational skills.
• Good communication skills and a customer-oriented attitude.
• Availability to work flexible hours, including occasional weekends or overtime

School of Electrical and Electronic Engineering is one of the founding Schools of the Nanyang Technological University. Built on a culture of excellence, the School is renowned for its high academic standards and research.

With over 3,000 undergraduates students and 1,000 graduate students it is one of the largest EEE schools in the world and ranks 10th in the field of Electrical & Electronic Engineering in the 2024 QS World University Rankings by Subjects.

Today, the School has become one of the world’s largest engineering schools that nurtures competent engineers and researchers. Each year, the School graduates over a thousand students who are ready to take on great ambitions and challenges.

For more details, please view: https://www.ntu.edu.sg/eee

We are looking for a Research Assistant to the project of developing next-generation wireless power transfer systems. The role will focus on developing advanced power converters for the wireless power transfer systems.

Key Responsibilities:

• Assist Principal Investigator (PI) to investigate new power converters for next-generation wireless power transfer systems
• Support PI to manage the project about applying the high-frequency converter for systems with metasurfaces.
• Collaborate with PhD students who are working on projects relating to developing an ultra-high frequency resonant converter.
• Provide administrative and logistical support pertaining to laboratory operations.

Job Requirements:

• Bachelor’s degree in Electrical Engineering or related field
• At least 1 year of relevant experiences in power electronics
• Familiarity with circuit development
• Effective Team Player
• Proficiency in Altium Designer or similar software
• Develop solutions under strict timelines

We regret to inform that only shortlisted candidates will be notified.

• Receive and release of inventory, performs packing/unpacking and assembling (if any) include storing of incoming and outgoing stock to/from workshop inventory.
• Operating forklift for loading and unloading (including overlength objects)
• Participate in maintaining inventory accuracy through activities such as cycle count and quantity checks on incoming/outgoing materials
• Take responsibility and ownership of the goods in the warehouse
• Maintain proper housekeeping
• Ensure warehouse documentation is properly endorsed
• Update inventory and operational records promptly
• Competency in Microsoft Excel preferred
• Other ad-hoc duties assigned

1. Answering incoming calls, daily checking emails, and retrieving mail from the letter box.

2. Processing of documents (quotations, delivery orders, invoices, purchase orders)

3. Provide administrative support to Project Managers and Engineers.

4. Proper filing and photocopying of documents and admin duties.

5. Order and purchase of office stationeries and equipment maintenance.

6. Any other duties as assigned by the Management.

7.Training will be provided for new entry and interns

This is a Senior Management role that involves overseeing and managing the Singapore Oceanarium’s Life Sciences Division, ensuring the well-being of marine animals and the smooth functioning of the facility as a whole.

Responsibilities:

• Ensure the health, welfare, and proper care of marine animals by developing and implementing animal care protocols, monitoring animal behavior and health, and coordinating veterinary care.
• Ensure that all aspects of the facility, such as animal habitats, exhibits, and public areas, are well-maintained and comply with applicable regulations and standards.
• Contribute to conservation efforts and participate in research initiatives by collaborating with scientists and researchers to design and implement research projects, conservation programs, and breeding initiatives aimed at species preservation and ecological sustainability.
• Ensure compliance with local, national, and international regulations and standards for marine zoological facilities.
• Stay updated on relevant laws and regulations pertaining to animal welfare, safety, and environmental conservation and ensure that the facility meets all requirements.
• Engage with various stakeholders, including government agencies, non-profit organizations, and the local community on collaborative initiatives.
• Provide information to regulatory bodies, and represent the facility at public forums and meetings.
• Develop and implement contingency plans by coordinating with relevant authorities, staff, and external resources to ensure the safety of animals, team members, and visitors.

Requirements:

• Bachelor’s degree in a relevant field such as marine biology, zoology, wildlife management, or equivalent, with at least 15 years’ experience in managing zoological operations, of which the last 8 years should be in a leadership role.
• In-depth knowledge and understanding of zoological operations, including animal care, welfare, and conservation principles.
• Familiarity with relevant regulations, standards, and best practices.
• Strong leadership and management abilities in supervising and motivating a diverse team.
• Good track record in strategic planning, budgeting, and resource allocation.
• Able to make critical decisions, solve problems, and delegate responsibilities effectively.
• Demonstrated expertise in animal care and welfare, including experience with a variety of marine and terrestrial species.
• Knowledge of behavioral management, enrichment techniques, veterinary care, and animal training methods.
• In-depth understanding and strong experience in conservation programs, research initiatives, and breeding programs related to species preservation, habitat management, and environmental sustainability.
• Excellent working knowledge of local, national, and international regulations and standards related to animal welfare, safety, and environmental conservation. Must be able to ensure compliance and keep up-to-date with evolving regulations in order to maintain the facility's operations within legal and ethical boundaries.
• Excellent communication and interpersonal skills are necessary for effectively collaborating and communicating complex concepts clearly, and engaging with internal teams, external stakeholders, media and the public.
• Possess strong problem-solving skills and the ability to handle crises or emergencies effectively. This includes developing contingency plans, making sound decisions under pressure, and coordinating with relevant parties to ensure the safety and well-being of animals, team members, and visitors.
• A genuine passion for marine life, zoology and conservation, together with a demonstrated commitment to raising public awareness, engaging in conservation efforts, and promoting sustainable practices.

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

Why Patients Need You

At Pfizer, our mission is to inspire a best-in-class culture of continuous improvement and project management that empowers colleagues and enables simple, effective processes. Whether you are managing projects or liaising with others, your contribution in this team will help in making our work easier and faster so that we can deliver breakthroughs that change patients' lives.

What You Will Achieve

Your organizational skills will help us integrate our continuous improvement programs across the organization, both vertically and horizontally. Thanks to your knowledge and skills, it will be ensured that the improvement programs yield results, and strengthen the overall business strategies. You will establish and maintain performance metrics to measure program success and put in place process excellence support for program governance and project reviews. You will work as a coach and a facilitator for improvement projects as well as maintain performance metrics to measure program success.

As a Senior Manager, you will support the program by taking care of project communications, trainings, certifications and rewards. Your advanced knowledge of the principles and concepts in the discipline and comprehensive knowledge of other disciplines will enable you to lead complex projects across the division. Your ability to develop and manage plans will facilitate in achieving objectives, interpreting internal and external business challenges and recommending best practices for improvements. While managing complex project environments, you will be able to anticipate and troubleshoot roadblocks and influence teams to achieve targets for the division.

It is your hard work and dedication that will make Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

• Develop ideas and lead projects across the subdivision.
• Develop and manage plans to achieve objectives.
• Support the identification and installation of metrics to evaluate effectiveness of process improvements.
• Lead internal and external work efforts as necessary to advance Pfizer strategies and drive industry alignment.

Qualifications

Must-Have

• Bachelor's Degree
• 15+ years of experience
• Strong experience in global/multi-national pharmaceutical environment, including direct experience either in Labeling, Regulatory Submissions, or Regulatory Affairs role
• Extensive business experience at required level to enable thorough understanding of the responsibilities associated with strategic pursuit and tactical application of evolving business processes
• Experience in coaching, developing and influencing people at various levels of the organization
• Excellent knowledge of tools used to design processes and process flows, etc.
• Strong consultation, project management and relationship building skills and a proven track record of leading diverse cross-functional teams
• Excellent communication skills, both written and verbal

Nice-to-Have

• Master's degree
• Demonstrated consulting experience, preferably by an HR consulting firm
• Capability in Lean tools and/or desire to grow Lean capabilities to further drive continuous improvement

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

A. Main Responsibilities

The duties & responsibilities are mainly classified into the below categories: -

1.Administrative works

· Project Cost Estimation.

· Responsible for Attaining Final Account and Collections.

· Track and Control Cost against Project Budget to Avoid Cost Overruns.

· Procurement and goods received on site

2.Site Management for overall

· Schedule Planning.

· Mobilization of Works & Equipments.

· Co-ordination and Oversees all Works.

· Control and Co-ordinate Subcontractors.

· Control work site discipline, workflow and documents control

· Enforce the Company’s Quality System.

· Site Progress Monitoring.

· Liaison with Client’s Representative, authorities and Consultants.

· Assist Quantity Surveyor in Measuring Works Done.

· Managing Manpower, Materials, equipment and machinery.

· Review and submit report and make sure proper documentation

3.Ensuring Quality, Green and Environmental, Safety and Health practices are carried out at all times.

4.Prepare the presentation slide for tender interview and technical support on tender

5.Other ad-hoc duties assigned from time to time.

Eg:steel structure engineering work

• Supports and challenges the top management of Asian markets through the strategic planning and reviewing process
• Supports on the planning and execution of strategic projects
• Supports on Food services distribution (FSD) related M&A projects with providing expert knowledge to a commercial assessment of the underlying target company and an indication on the synergy potential (e.g., purchasing, assortment, logistics and customers).
• Supports the integration of acquired Food services distribution companies into parent company along functional interfaces and supports the realization of synergies based on the value creation plan
• Delivers a monitoring of the general business performance, a tracking of the Strategy Plans and seeks for optimization levers for Asian markets
• Supports in the financial steering of the Asian markets
• Designs a comprehensive operational KPI benchmarking across all Asian markets to enable a sound business steering
• Supports on the knowledge and best practice sharing within the FSD portfolio but also with HQ's FSD businesses
• Establishes and manages interfaces between Asian markets to HQ Corporate Functions and to other FSD companies
• Prepares and accompanies the top management of Asian markets for Investment Committee meetings.
• Makes sure that all HQ standards and guidelines are met within Asian markets to ensure compliance accuracy

Join Our Team at the School of Physical and Mathematical Sciences, Nanyang Technological University, Singapore

The School of Physical and Mathematical Sciences (SPMS) at NTU Singapore hosts research and education activities in two divisions: Division of Mathematical Sciences (MAS) and Division of Physics and Applied Physics (PAP). MAS covers diverse topics ranging from pure mathematics to the applications of mathematics in cryptography, computing, business, and finance. PAP covers many areas of fundamental and applied physics, including quantum information, condensed matter physics, biophysics, and photonics. Over the years, SPMS has attracted talented individuals from around the world and Singapore to join as scientific leaders and researchers.

Join the laboratory of Shen Yijie at SPMS. We are seeking a Research Assistant to contribute to a project focused on Harnessing High-Dimensional Complex Optical Topological Structures by Generative AI.

Key Responsibilities:

• Develop the AI architecture for the project
• Design the Physics-enhanced algorithm for structured light classification
• Manage the project's progress
• Write the academic paper (journal and conference)
• Write the research funding proposal

Job Requirements:

• Bachelor’s degree in AI for Science or related field
• At least 3 years of relevant experience in technical hands-on experience with AI for Nanophotonics
• Familiarity with structured light, generative AI models.
• Good written and oral communication skills
• Proficiency in FDTD simulation, PyTorch, and Python Programming
• Ability to work independently / develop solutions under strict timelines
• Entry-level candidates are welcome to apply

The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

We regret to inform that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com

RESPONSIBILITIES

We are seeking a motivated and detail-oriented Assistant Mechanical Test Engineer to join our team. In this role, you will assist in conducting and analyzing Environmental and mechanical tests to ensure the performance, durability, and safety of the products. The ideal candidate has a strong foundation in mechanical engineering principles, hands-on experience with testing procedures, and a passion for continuous improvement.

Key Responsibilities:

• Assist in setting up test rigs, fixtures, and instrumentation for mechanical & Environmental testing.
• Perform tests in accordance with established protocols and standards.
• Monitor and document test conditions and results accurately.
• Collect and record test data using appropriate tools and software.
• Analyze test results to identify trends, anomalies, and areas for improvement.
• Prepare detailed test reports and documentation.
• Work closely with design, quality, and production teams to ensure test requirements are met.
• Provide feedback to engineering teams based on test findings.
• Support troubleshooting and problem-solving efforts related to test failures.
• Maintain and calibrate testing equipment to ensure accuracy and reliability.
• Report and address any equipment malfunctions or maintenance needs promptly.
• Ensure all testing activities comply with company standards, industry regulations, and safety guidelines.
• Contribute to the continuous improvement of testing processes and procedures.

• Diploma in Mechanical Engineering or a related field.
• Minimum 1 year of experience in mechanical testing or a similar role (internships experience will be considered).
• Strong analytical and problem-solving skills.
• Ability to work both independently and collaboratively in a team environment.
• Detail-oriented with a commitment to delivering high-quality work.

Job Description:

• Assist mainly with AR accounting tasks
• Performing day to day financial transactions, data entry into ERP, recording of bank documentations, and filing of documents
• Reconciliation bank statement and other financial documents
• Assist to create and process vendor invoices on a timely basis
• Manage basic phone calls and respond to email inquiries related to accounting matters
• Any other duties as assigned

Job Requirement:

• Minimum GCE 'O' Levels
• Minimum 1 year of experience in AR
• Strong attention to detail and accuracy
• Good organization and time management skills
• Good communication and interpersonal skills

Job Highlights:

1. 5 days work week, 8am - 5pm (Monday - Friday)
2. Location: Near Jurong East Mrt/Transport Hub, next to IMM

Responsibilities:

• Support in the registration of vessels, ITT, trucking and drumming orders in MyService accurately
• Update customer orders based on instructions from Account Manager
• Create relevant feed/run down order in the Industrial Terminals
• Coordinate and plan drumming activities
• Book time slots for trucking activities
• Liaise with haulier to optimize planning
• Coordinate service disruptions with Account Manager and Operations
• Coordinate and plan drum delivery and collection
• Conduct relevant Customs Clearance Processes
• Handle shipping and ITT documentation
• Handle prevailing administrative tasks for the department
• Perform relevant dispatcher activities on the terminal
• Assist Account Managers with manual inventory reports for customers
• Create all other prevailing periodic reports, including Qliksense

Requirements:

• At least 3 years experience in a dynamic admin role
• Experience with common office software (email, MS Office / Google suite)
• Experience in a maritime or Oil & Gas administrative role is a strong bonus
• Degree or Diploma in business discipline

Our company is looking for full time shop sales assistant for our flower and plant shop.

Requirements:-

- no age limit

- able to do sales

- able to handle customers with patience

- able to take care of the flowers and plants

- able to do maintenance of flowers and plants

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Wee Kim Wee School of Communication and Information

Nanyang Technological University, Singapore

Young and research-intensive, Nanyang Technological University (NTU Singapore) is ranked among the world’s top universities. NTU’s Wee Kim Wee School of Communication and Information is highly respected for its strong record of academic research and global experiential learning. Wee Kim Wee School of Communication and Information (WKWSCI) invites outstanding academics to apply for faculty position as Assistant Professor (Tenure Track) in Digital Journalism.

We are seeking a scholar with a focus on digital journalism to contribute to our growing program. The ideal candidate will research agenda examining the impact of emerging technologies, such as virtual reality (VR) and generative artificial intelligence (AI), on journalistic practices in the Asian context. They will also be an engaging and experienced instructor passionate about teaching practical journalism courses at the undergraduate and potentially graduate levels, focusing on the application of emerging technologies to journalistic practices.

Emoluments

Salary will be competitive and commensurate with qualifications and experience. The University offers a comprehensive fringe benefit package.

Application Procedure

Please click here to submit the following documents to us:

· Cover letter

· Curriculum Vitae including a full publication list

· Research and Teaching statements

All applications and materials submitted will be held in strict confidence.

For enquiries, please address to:

The Search Committee

Email: [email protected]

1. Labelling & redressing of goods which include putting on small stickers on accurate position on the packaging: required good dexterity.

2. Packing and picking of goods for delivery which includes checking expiry date & batch number on the packaging: required reasonable good eyesight in close range & able read & understand simple English & Chinese

3. Receiving and transfer of goods from pallets to trolley and vehicle: required physical strength to carry goods of less than 15 kg.

4. Answering incoming phone calls: able to converse in simple English and Mandarin

5. Preparing and packing goods for courier and SingPost delivery : required to be able to write neatly and accurately

6. Data entry and processing Delivery Order: able to type in reasonable good speed & familiar with computer & printer operation.

7. Provide admin, sales & marketing support: Process basic Microsoft office skills in excel, Word, and PowerPoint.

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

• Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.
• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

WHAT YOU NEED TO HAVE

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

About the Role

Zero-Error Systems (ZES) is seeking versatile, detail-oriented Field Application Engineering - Manager. In this role, you will work closely with the sales and engineering team to identify customer needs, develop technical solutions, and ensure the successful implementation and optimization of ZES’ products. Working in a dynamic, fast-paced, development environment, you will also play a crucial role in providing technical support and expertise to customers. This position requires a blend of technical knowledge, customer interaction, and problem-solving skills.

Key Responsibilities

1) Customer Support and Relationship Management

• Serve as the primary technical contact for customers, addressing their queries and providing technical support.
• Build and maintain strong relationships with customers to understand their requirements and provide tailored solutions.
• Provide effective FAE support to customers for ZES products, through alignment with internal sales teams and engineering team.

2) Pre-Sales Support:

• Collaborate with the sales team to understand customer needs and develop technical proposals.
• Assist in the preparation and delivery of product demonstrations and technical presentations to potential customers.
• Provide technical input for the development of sales strategies and proposals.

3) Technical Expertise and Solution Development:

• Stay up-to-date with industry trends, emerging technologies, and competitive products.
• Develop and customize technical solutions to meet specific customer requirements.
• Partner closely with the engineering team to provide customer feedback and influence product improvements.

4) Post-Sales Support:

• Ensure successful product implementation and integration at customer sites.
• Provide ongoing technical support and troubleshooting to resolve customer issues.

5) Documentation and Reporting:

• Prepare and maintain detailed technical documentation, including application notes, user guides, and technical reports.
• Maintain accurate records of customer interactions, issues, and solutions.
• Provide regular updates and reports to management on customer activities and support issues.

6) Any other duties assigned

Key Requirements

• Bachelor’s in Electrical Engineering or related field.
• Strong understanding of the semiconductor industry, market dynamics, and competitive landscape in the region.
• Proven experience in a field application engineering or similar technical support role, for Semiconductor components, including Power management IC, MCU/FPGA is preferred.
• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication skills.
• Able to work independently as well as a good team player
• Detail-oriented, with a strategic outlook and a focus on driving results.
• Willingness to travel to customer sites and industry events as required.