• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes

WE ARE LOOKING FOR A FOH Assistant to join our family! If you enjoy working in a young and vibrant environment and are looking to learn more in F&B Operations, this position is for you!

**Welcome candidates without prior experience**

Main Job Scope:

• Manage POS for online & offline orders
• Provide excellent customer service
• Learn barista skills

Evening Shift: 34 hours work week

Wednesday: 8am to 2pm ( 6 hours )

Thursday: 8am to 2pm ( 6 hours )

Friday: 8am to 2pm ( 6 hours )

Saturdays: 8am to 4pm ( 8 hours )

Sundays: 8am to 4pm ( 8 hours )

Job requirements:

• You can speak english and mandarin and is a team player
• Preferred with experience in F&B, but not a must, we are happy to teach you!
• You are someone who is full of energy and customer-oriented

Benefit:

• Annual leave
• Public Holiday leave
• Work insurance
• Staff meal and staff discount

Drop Ling a WhatsApp @ 93834319 - for an interview =)

Responsibilities:

Assist project engineer carry out supervisory roles on the day to day operation on the site

Supervise the sub-contractors work progress on site according to the work schedule

Checking on the quality of material to ensuring of workmanship to achieve the target of schedules.

Lead a team of inspectors and to handle incoming, in-process and finished goods issues in a timely and orderly manner.

Assist project engineer coordinate and oversee all the structural / architectural works on site

Assist engineer monitor and coordinate the works with subcontractors and handling suppliers and sub-contractors problem on site

Ensure site safety and carry out safe work procedures to control risk

In-change and supervise a team of the migrant worker daily operation work

Carry out in-process checks with the quality standards and good practices

Requirements:

Candidate must at least have BCSS certificate

Min 5 year relevant experience in the related field for this position in main-con companies, preferably handle large HDB Project expirence.

Familiar with local standards, project implementation and building codes.

Able to start work within short notice

• Must need to work on Weekends and Public holidays
• Must have good proficiency in English, Tamil and Hindi
• Must ready to work physically to carry provisionals, groceries and vegetables from whole sale vendor delivery to store room , then shift from Store room to display rack to avail customers
• Receiving of provisionals, groceries and vegetables from whole sale supplier then arrange it properly
• Loading and unloading of provisionals, groceries and vegetable
• Help customers to find locate provisionals, groceries and vegetable, if need bring the stuff and put
• it their trolley
• Ensure shelves and product displays remain stocked.
• Replenish products onto display shelfs and areas as assigned.
• Check & account for damaged stocks
• Tabulate balance stocks
• Tidy up items displays
• Welcoming customers to the store and answering their queries. -Assess customer needs and wants: answer customer questions and concerns. -Provide appropriate product recommendations. -Ensure merchandise is in-stock and displayed on shelves in a presentable. -Build relationships with customers, especially regular customers.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Manage and oversee the daily operations of the accounting department including:month and end-year process
  accounts payable/receivable
  cash receipts
  general ledger
  payroll and utilities
  treasury, budgeting
  cash forecasting
  revenue and expenditure variance analysis
  capital assets reconciliations
  trust account statement reconciliations,
  check runs
  fixed asset activity
  debt activity
  
• Monitor and analyze accounting data and produce financial reports or statements
• Establish and enforce proper accounting methods, policies and principles
• Coordinate and complete annual audits
• Provide recommendations
• Improve systems and procedures and initiate corrective actions
• Assign projects and direct staff to ensure compliance and accuracy
• Meet financial accounting objectives
• Establish and maintain fiscal files and records to document transactions

Manage all club activities and analyze all financial performance and organize work for all internal resources and recommend solution to increase productivity of club.

Design all financial plans and budgets and maintain inventory of all club equipments and supplies and implement all company programs according to club policy.

Develop all profit and loss statements for club and prepare required operating plan for same and implement all improvement strategies for club and supervise achievement of all club objectives.

Administer all profit and losses for club and prepare monthly reports for same and maintain good professional relationships with all members to recommend solutions to all issues and hire and evaluate staff performance.

Train all staff member, conduct various planning sessions and prepare reports for all staff performance in club and organize weekly meetings to design effective strategies to achieve all club objectives.

Provide development coaching to all members and prepare director reports for seniors and collaborate with human resource department to implement all training programs.

Oversee all training sessions of staff and ensure compliance to all loss prevention and human resources policies and assign all departmental head for various club duties and resolve all employee pay issues.

Develop and maintain an effective team culture at all times and prepare schedule for shift coverage and evaluate everyday activities of club and ensure cleanliness at all times.

Provide optimal level of customer services to all guests and administer all payrolls and ensure compliance to budget.

Prepare and approve all cash management reports according to required standards.

• Liaise with Performer/Stage Manager to create and define wardrobe requirements.
• Conducting research on time periods, character profiles, materials, and translation styles.
• Preparing initial sketches, costume research, and wardrobe concepts for presentation.
• Presenting final costume designs, costume plots, and samples for feedback.
• Implementing modifications to the wardrobe for final approval.
• Coordinating the design, rental, and construction of garments.
• Participating in wardrobe fittings and production dress rehearsals.
• Performing fittings, adjustments, and final touches on set.
• Managing the project timelines, fitting schedules, and budgets.
• Able to tailor or sew costume when required

Responsible to Operations Assistant

· Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.

· A courteous, professional and efficient service is provided at all times.

· All duties and tasks are performed as per the tasks required at the outlet.

· Be knowledgeable of all services and products offered by the hotel.

· Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.

· Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.

· Monitor operating supplies, equipment and reduce spoilage and wastage successfully.

· Ensure that the place of work and surrounding area is kept clean and organized at all times.

· Successfully perform opening and closing procedures established for the assigned outlet.

· Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.

· Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.

· Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.

· Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.

· Maintain a good rapport and work relation with staff in the assigned department and within the hotel.

· Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.

· Undertake reasonable tasks and secondary duties as assigned by the Department Head.

· Respond to any changes in the department as dictated by the hotel management.

· Assist in carrying out scheduled inventories of products and operating equipment.

· Perform any other assigned reasonable duties and responsibilities as assigned.

· Projecting at all times a positive and motivated attitude and exercise self-control.

· Have a complete understanding of the monthly profit and loss statement of the department.

· Lead the service and act as a role model to the team.

· Ensure a flawless service to the highest standards and as required by the department and the hotel.

Responsibilities

• Developing an organization-wide annual learning and development plan
• Ensuring everybody gets the training required to perform better
• Monitoring the success of the training plan
• Balancing training spending with value gained
• Controlling the training budget
• Working with internal and external trainers to deliver best-in-class quality
• Manage budgets and forecasts
• Recruit, train and supervise staff

Requirements and skills

• Bachelor’s Degree in HR, Adult Education, business management, or similar
• Expert training planning skills
• Solid understanding of business processes, budgeting, and financial management
• Expert training skills
• Collaborative and trainee-centric mindset
• Team leadership ability and experience
• Able to go on business trip overseas frequently
• Familiarity with the East Asian Market is highly advantageous.
• Have Certificate of Employment Intermediaries (CEI)

Job Description

1. Be part of a team responsible for the smooth, efficient & safe operation of all vessels assigned.

2. Familiar with the classification rules for the assigned vessels.

3. Priority to maintain the assigned vessels, in coordination with the crews, operationally ready at all times.

4. Maintain the assigned ships in compliances to rules, regulations and requirements of the,

• flag state and other national states
• classification
• oil terminals
• QMBS (Singapore SS524 and SS600) standards and other International quality standards as accredited

5. Coordinating and scheduling vessel both Flag/Class and any related inspections

6. Prepare and control vessels budget and promptly reporting any major no budgeted expenses.

7. Controlling appropriate sharing of machinery hours where machinery redundancy is available.

8. Promptly resolve defects and deficiencies to prevent down time.

9. Reporting to the Senior Superintendent and Technical Manager any contingency or vessel structural/machinery failure which comes to his knowledge and may lead into hazardous or risk situation for the crew, the vessels and its cargo.

10. Arranging, follow up and reporting technical support of specialized engineers if so necessary in consultation with Senior Superintendent and Technical Manager

11. Examining machinery performance, PMS forms and highlight / report warnings for appropriate action in consultation with Senior Superintendent and Technical Manager.

12. Examine lube oil / bunker analysis and highlight to the vessel non conformities and recommendation in consultation with Senior Superintendent and Technical Manager.

13. Manage effectively any vessel downtime to expedite to operational status.

14. Monitor and take prompt appropriate actions as applicable to improve the assigned vessels performance for efficient operation management

• Fuel management
• Maintenance management (Frequency of defects and deficiencies)
• Budget control

15. Organize a planned schedule for the assigned vessels and carry out at least two ship visits per week or more at sufficiently frequent intervals (at intervals that will achieve the intended purpose) to manage effectively the following, and machinery space housekeeping

• There is proper handover and familiarization of joining engineer
• Assess engineer and deck officers’ harmony
• Engine department documentation organization and training needs for engineer requirement
• Verify all defects have been recorded and reported as required
• Engine room safety culture and housekeeping management
• Endeavour to participate in one shipboard meeting per assign ships with the port captain
• Carry out water ballast tank and void spaces inspections at intervals not exceeding 12 months
• Carry out ship inspection at intervals not exceeding 6 months and complete the report within 14 working days.

16. Evaluate the chief engineer at intervals not exceeding 6 months or if circumstances required, at sufficiently frequent (at intervals to achieve the purpose) intervals.

17. Participate at intervals not exceeding 12 months in shipboard meetings with the port captain or if circumstances required, at sufficiently frequent (at intervals to achieve the purpose) intervals.

18. Follow up and close out within the due dates, the audited non-conformances and observations as documented in the reports.

19. Plan in ample time and attend to the assigned ships periodical and occasional docking.

20. Attend to and follow up to close up any requirements on ship matters relating to third party claims.

21. Assist in incident investigation and work closely with the port captain to complete the investigation report.

22. Provide feedback during the Company schedule meetings on the above performed tasks.

23. Joint attendance of SMC and MLC audits and SIRE inspections with the port captain should be carried out.

24. Assist as is required to support the functions of the other departments.

Required Education and Experience

• Sailing on bunker vessel and holding Class 2/3 engine is an advantage.
• Minimum Diploma in any related engineering course.
• Minimum 2-3 years relevant experience in similar position.
• Able to challenge the status quo and execute changes.
• Demonstrated capability in difficult negotiation.
• Technical knowledge.
• Proficient in MS Office.

Service Manager Responsibilities:

• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.

• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.

• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.

• Setting up and maintaining a service desk and evaluating its efficiency.

• Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.

• Monitoring department issues and client complaints to create methods to lessen recurring issues.

• Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.

• Maintaining strong relationships with manufacturers, dealers, and sales representatives.

• Helping to train new employees in company procedures.

• Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.

Service Manager Requirements:

• A bachelor's degree in business, administration, or related field.

• Previous sales and management experience may be advantageous.

• Strong industry knowledge.

• Excellent leadership, communication, sales, and customer service skills.

• Computer literacy and good organizational skills.

• Strong creative thinking and problem-solving skills.

• The ability to work under pressure and handle stress.

Have Certificate of Employment Intermediaries (CEI)

Job Description:

The Social Media Manager is an exceptionally creative and imaginative leader who is up-to-date with the latest trends and technologies in various social media networks. This role brings to life the company’s vision for our products through original and compelling text and video content. If you spend several hours a day on social, geek out at data and the latest updates on what drives organic performance on social platforms, and have a sincere interest in understanding other people, this job is for you.

What You Will Do:

• Design and implement creative social media strategies that align with business objectives
• Take ownership of Social Media Channel performance and growth
• Strategise the creation of viral content with measurable outcomes on traffic and conversions
• Measure, monitor, and report on key performance indicators and lead change or new initiatives to meet and exceed targets
• Work with a team of content creators, videographers, copywriters, and other freelance remote resources to create engaging content
• Regularly conduct research on current benchmark trends and audience preferences
• Collaborate with other teams, like performance marketing, influencer marketing, merchandising, and customer service to ensure brand consistency
• Stay abreast with current technologies and trends in social media, design tools, and applications

Who You Are:

• At least 5 years of experience as a Social Media Manager, Content Creator or Marketer in a multimedia agency, advertising, design studio, fashion, or jewelry industry
• Passionate about content creation and knowledgeable about latest changes in social apps i.e Tiktok/Instagram/Pinterest
• Has hands-on experience in content management with a solid portfolio that demonstrates excellence in content creation, copywriting, performance measurement, research, and calendar planning.
• Demonstrated ability in communicating creative solutions with confidence, ease, and clarity to internal teams and stakeholders

What We Offer:

• A dynamic and supportive working environment
• Hybrid but flexible working arrangements
• Medical and learning benefits
• Annual and sick leaves
• Performance-based bonus

Who We Are:

Ask & Embla is a rapidly growing Alternative Body Jewelry brand based in Singapore with a collective following of more than 450,000 across our social media channels. As an E-commerce brand, we ship internationally to a diverse range of customers and we are proud to be one of the leading brands worldwide in the alternative jewelry space.

At Ask & Embla, we’re passionate about creating a company that brings out the best in everyone and where individuals love to work and grow as a team. That means constantly learning and building new things, being flexible about how and where we work, and empowering each other to do the proudest work of our lives.

Ask & Embla, led by an ex-Googler and ex-Amazonian, has dozens of employees across multiple countries. We are building the foundation to expand several business verticals beyond e-commerce, while supporting existing business functions for fulfilling thousands of orders each month.

At Ask & Embla we learn and build fast together, sharing the purpose and passion of creating not just beautiful, expressive and sustainably-made jewelry, but a community that celebrates the misfits, the believers, the round pegs in square holes and everyone in between. Everyone deserves to own who they are; we create the jewelry so they can do it with pride.

Ready to Join Us?

If you're a results-oriented professional who thrives in a fast-paced environment, we encourage you to apply! Please submit your resume and a quick note expressing your interest in this position to [email protected] or directly through this job board posting.

Learn More about Ask & Embla:

Website - https://askandembla.net/

Instagram - https://www.instagram.com/askemblastore/

Facebook - https://www.facebook.com/AskEmblastore/

Pinterest - https://www.pinterest.com/askemblastore/

TikTok - https://www.tiktok.com/@askandembla

Responsibilities:

• Responsible for attracting candidates and matching them to jobs with clients’ companies
• Conduct networking in order to attract business from client companies and build relationships with clients
• Search for candidates to find the right person for the employer’s vacancy; receive and review applications, arranging interviews, and short-listing candidates
• Brief candidate about the responsibilities, salary, and benefits of the job in question
• Prepare and edit resumes and forward to clients in respect of suitable applicants
• Organize interviews for the candidate as requested by the client by calling and emailing them the required details
• Inform candidates about the results of their interviews
• Follow up on interview schedules and status with hiring manager/HR

Requirements:

• Must hold the Certificate of Employment Intermediaries (CEI)
• With the passion & affinity to achieve target
• Good interpersonal and communication abilities
• Able to work effectively in a fast paced and results-oriented environment
• A self-starter, goal driven person willing to put in the required effort to advance

Roles & Responsibilities

• Good understanding of project management and controls.
• Good understanding of Authority submissions and approval.
• Ability to demonstrate and implement cost-savings measures.
• Ability to deal effectively with all consultants, construction teams, and relevant authorities.
• Coordinate with relevant parties to manage the progress of the project to make sure that the schedule is kept.
• Lead team to manage project operations, schedule, and specifications.
• Manage operational costs to keep costs within the budget.
• Manage site document filing and record-keeping in accordance with the International Organisation for Standardisation (ISO) standards.
• Manage subcontractors’ activities to ensure compliance with contract requirements.
• Monitor the quality of project delivery to make sure they meet project requirements and regulations.
• Supervise daily site activities.

Responsibilities

• Maintain accurate HR database and employee files
• Maintain up to date employee personal and training records
• Generate and maintain regular HR reports
• Perform any other HR or administrative duties as assigned

Requirements

• Minimum O level
• Proficient in Microsoft Office (Excel & Word)
• Strong organizational skills with attention to details
• Ability to exercise initiative and work independently

• Manage performing artists and costumes
• Create new stage design from time to time according to the festive season
• Perform on stage in front of a live audience.
• Express emotion and present ideas through body movement, spoken language, facial expression and action.
• Talented and Creative – well-verse in a range of styles and have the ability to connect with various audiences through rhythm and melody, able to adjust actions in relation to audiences’ actions, resulting in attracting more customers to the club
• Knowledgeable – Able to sing many songs to entertain audiences
• Communicate well with the audiences/customers and colleagues
• Dance well on the stage
• Must be prepared to work during weekend and public holidays
• Able to speak Chinese

Key tasks include:

• supervising and overseeing the direction of the project (or a package), ensuring that the client’s specifications and requirements are met, reviewing progress and liaising with quantity surveyors to monitor costs
• liaising with the client, other construction professionals and, sometimes, members of the public
• coordinating and supervising construction workers
• selecting tools and materials
• making safety inspections and ensuring construction and site safety
• checking and preparing site reports, designs and drawings
• maintaining quality control procedures
• finding ways to prevent problems from happening and to solve any that crop up
• assessing and minimising risk
• writing reports and keeping on top of paperwork
• helping to negotiating contracts and securing permits and licences.

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team.
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence.
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

Responsibilities

• Registering all hotel guests and maintaining accurate cashier shifts
• Ensure the safety and security of guests during the night
• Ensuring smooth running of front desk operations during shift
• Manage and resolve guest issues or concerns
• Perform night audits and maintain accurate records
• Maintaining the integrity of the hotel’s image

Requirements

• Minimum 1 year experience in a hospitality field
• Singaporean/PR preferred
• Able to work on weekends and public holidays
• Ability to write and communicate in fluent English
• Ability to use organisation's current computer system
• Pleasant disposition with good interpersonal skills

• Developing growth strategies and plans
• Managing and retaining relationships with existing clients
• Increasing client base
• Having an in-depth knowledge of business products and value proposition
• Writing business proposals
• Negotiating with stakeholders
• Identifying and mapping business strengths and customer needs
• Researching business opportunities and viable income streams
• Following industry trends locally and internationally
• Drafting and reviewing contracts
• Reporting on successes and areas needing improvements

Dear Candidate

Jobscope

1. Collect letters from the mail box

2. Data entry in Excel and accounting system

3. Part-time 10 to 2pm 5days a week

4. Filing letters and papers

5. Collect letters from courier or from clients

6. Manging the secretarial files.

please share your resume [email protected]

+65 97679806

Duties & Responsibilities

• Ensure that the nightclub is running smoothly and efficiently by managing staff, supplies, and finances
• Create a fun and safe environment for patrons by enforcing rules and regulations
• Maximize profits by developing marketing campaigns and promotions, and controlling expenses
• Hire, train, and supervise employees, including bartenders, DJs, security guards, and cleaning staff
• Schedule staff shifts and oversee operations during opening and closing hours
• Inspect the premises regularly to ensure that it is clean and well-maintained
• Resolve customer complaints in a prompt and professional manner
• Keep abreast of trends in the nightclub industry and implement innovative ideas to increase business
• Prepare reports for upper management detailing nightly sales, attendance, and any incidents that occurred
• Work closely with the head bartender to develop drink menus and specials
• Negotiate contracts with suppliers and vendors
• Plan and execute special events, such as live music performances, theme nights, and holiday parties

Required Skills and Qualifications

• Proven experience as nightclub manager or similar role
• Excellent communication, interpersonal, and leadership skills
• Outstanding organizational and time management abilities
• Up-to-date with latest trends and best practices in the nightclub industry
• Thorough knowledge of safety, security, and emergency procedures
• Valid liquor license

Preferred Skills and Qualifications

• Bachelor’s degree in business administration or related field
• Previous experience working as a bartender or waitress
• First Aid and CPR certification
• Proficiency in Microsoft Office and POS systems
• Flexibility to work nights, weekends, and holidays

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment.

2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors

4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette.

5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.

6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget.

7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.

8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).

9. Develop sales plans to generate business from identified markets/accounts.

10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.

11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.

12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.

13. Negotiate transient rates for assigned accounts.

14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.

15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.

16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.

19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

20. Additional leadership responsibilities as assigned.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.