· Must need to work on Weekends and Public holidays

· Must have good proficiency in English, Tamil and Hindi

· Must ready to work physically to carry provisionals, groceries and vegetables from whole sale vendor delivery to store room , then shift from Store room to display rack to avail customers

· Receiving of provisionals, groceries and vegetables from whole sale supplier then arrange it properly

· Loading and unloading of provisionals, groceries and vegetable

· Help customers to find locate provisionals, groceries and vegetable, if need bring the stuff and put it their trolley

· Ensure shelves and product displays remain stocked.

· Replenish products onto display shelfs and areas as assigned.

· Check & account for damaged stocks, Tabulate balance stocks & Tidy up items displays

· Welcoming customers to the store and answering their queries. -Assess customer needs and wants: answer customer questions and concerns. -Provide appropriate product recommendations. -Ensure merchandise is in-stock and displayed on shelves in a presentable. -Build relationships with customers, especially regular customers.

· Create a variety of ongoing promotional activities to increase revenues. These can include daily specials, coupons, discounts, a loyalty restaurant that encourages repeat dining, and training wait staff to upsell appetizers, desserts and drinks. In addition to these types of promotional activities, able to develop larger business opportunities, such as group sales, offsite catering, a proprietary, private-label sauce, delivery service and corporate events.

· Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

· Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

· Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

• Managing the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals.
• Hiring and training staff to provide excellent service to patrons.
• Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours.
• Setting and enforcing quality and safety controls.
• Ensuring licenses are updated and in line with current legislation.
• Working with diverse personalities both on the staff and patrons.
• Planning and taking part in promotional events.
• Diffusing tense situations between patrons or staff members to prevent possible safety or legal issues, ejecting unruly persons, if needed.
• Maintaining a fun, safe atmosphere for patrons.

Job Description & Requirements

• Must have proficiency to speak English, Tamil, Hindi and Punjabi
• Must willing to work on weekends and public holidays because Our nature of bussiness in service industry as a retail sales which is peak business on weekends and Public holdiays
• Working on cell phones and mobile devices from various brands, models and operating systems
• Troubleshooting devices to identify aspects of the programming that might need repairs
• Completing surface-level repairs, such as cracked glass, stuck or missing buttons or scratched surfaces
• Repairing complex parts of mobile devices, such as their wiring, control pads and programming
• Preparing and processing invoices for customer transactions
• Acting as second-in-command to the manager,and taking care of all duties in their absence.
• Assisting the Manager with operational issues.
• Communicating with customers to learn about their repair needs
• Promptly answering the questions of staff and other stakeholders.
• Providing excellent customer service and maintaining relationships with vendors.
• Assisting with recruitment and onboarding processes.
• Taking inventory and ordering office supplies as needed.
• Updating logs and order forms.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.

THE ROLE

The Senior/Account Manager is responsible for prospecting new businesses and maintaining strong business relationships with existing clients and business partners.
This person will support the Business Director and the Creative Director in developing ideas and proposals and follow through with the entire project with the client and project manager. It is vital for the person to also wear a strategist hat in developing clients' solutions.

As we are a small agency, you’ll also sometimes project manage certain aspects yourself.

WHAT YOU WILL DO

• Develop event proposals → Active involvement in the pitch process and delivery.
• Assist with creative problem-solving
• Lead client relationships
• Develop a project plan to execute event activation
• Maintain accurate project calendars and project records
• Develop cost proposals and responsible project reconciliation
• Select partners from various disciplines to piece up any experiential items/deliverables.
• Support projects onsite as needed
• Production: Vendor, Talents, Venue, Prints, and other production tasks that are related to the awarded project.
• Operation: Scheduling, Briefing packs, Resource management and other operations that are related to the awarded project.
• Agency marketing: Support the Business Director with the agency marketing efforts.
  • e.g. Create social media posts for all the event/activation/bts shoots and post it on the agency's social media. (Instagram & LinkedIn)

QUALIFICATIONS

• 5+ years of work experience in event management, creative agencies or marketing communication agencies
• Client management experience
• Project management skills with experience in brand activation, festivals, experiential and production management
• Experience in managing people and processes in a fast-paced, ever-changing environment
• Experience working with lifestyle brands
• Interest and knowledge in experiential marketing, festivals, and industry trends (AV / VR / AR)

DESIRED CHARACTERISTICS

• Creative problem solver
• Strong passion for concept & proposal development
• Graphic design skills are a plus
• Team player with demonstrated skills in collaboration and diplomacy
• Support in all aspects of projects, from estimating cost, managing budgets, and writing reports for the clients and management team
• Highly organized – the ability to handle multiple tasks to meet strict deadlines with a positive, inspiring attitude.
• Ambitious, proactive and resourceful; solutions-oriented
• A calm and flexible approach to handling pressure and stress
• Resourceful and self-directed with the ability to work independently
• Adaptable and solutions-focused and comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions.
• A solid sense of accountability and sound personal judgment

WHAT WE OFFER

• A competitive salary and potential upside based on performance
• The opportunity to supercharge your learning by working with a talented, ambitious and diverse team
• Generous holidays
• Flexible work-from-home arrangements depending on workload and project demands

Like all managers, the senior manager is responsible for planning and directing the work of a group of individuals. They monitor their work and takes corrective actions when necessary.

Senior managers might guide workers directly or they might direct several supervisors, who in turn directly manage the workers. The senior manager often supervises the largest or most important group or groups in a company.

Core responsibilities of the senior manager include:

• Providing guidance to direct reports, typically comprising first-line managers and supervisors
• Ensuring clarity around priorities and goals for the entire functional area
• Approving requests for investment to a certain level of authority
• Managing overall financial budgeting for her function
• Approving hiring and firing requests within her group
• Guiding the talent identification and development processes for a group or function
• Working across functions with peers in other groups to ensure collaboration for shared goals
• Interacting with senior management for reporting
• Working with senior management and other peers for strategy development and execution planning
• Communicating financial and goal results and key performance indicators to direct reports
• Facilitating goal-level creation for the broader function and working with managers to ensure the goals cascade to all workers

• Hire and train staff members.
• Ensure that health and safety protocols are adhered to.
• Keep a meticulous record of income and expenses.
• Order ingredients in the correct quantities for the kitchen staff.
• Communicate with customers to receive feedback and manage complaints.
• Open and close the restaurant on time.