A) Project Management Strategy & Delivery

• Organize project management process, define roles and responsibilities of different parties, identify various partners and channel to source the right talent for the project
• Accurate and efficient scheduling considering all project variables and buffer time
• Prepare and manage positive cash flows throughout project cycle
• Manage and follow local Government Registration requirements
• Create quality metrics as needed to control suppliers and onsite installation
• Prepare project progress reports to accurately reflect site conditions, influence decision makers, and manage expectations of clients
• Shall achieve the project targets whilst maintaining the indicated project organization as indicated in the processes, within both the group and the project’s safety policies, a quality of the project personnel involved and realize client satisfaction without compromising the company projects goals.
• Coach and develop the team to work together to problem-solve and improve efficiency

B) Stakeholder Relationship Management

• Develop strong and positive relationships with all parties (client, architects, consultants, sub-contractors, internal QS and purchasing teams, governmental authorities, etc.) and work closely with project team to ensure all project goals are achieved.
• Take responsibility to communicate effectively with clients, suppliers and project team to manage expectations and improve scheduling, pricing and quality.

Requirements;

• Demonstrable experience in project management of high rise condominium projects
• Minimum of 5 years of Project Management experience
• Good proven track record of managing projects of high quality, within schedule and under client’s budget
• A problem solver with strong communication skills, able to engage the proper person to push processes along and continuously achieve completion milestones
• A relationship builder with absolute business ethics and professional integrity
• Good command of spoken and written English

We are looking for a Assistant Operations Manager, who will manage a team of operation staff, to ensure efficient operations, excellent customer service, successful regulatory compliance, continuous performance improvement, and effective fiscal management.

Job Description

• To support the Operations and coordinate, scheduling, and manage day-to-day activities
• To carry out daily inspection with client
• To attend to clients’ complaints promptly
• To carry out investigation to any feedback arising and submit report within the set turnaround time
• To resolve employees’ problems efficiently without unnecessary delay
• To ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time
• Able to be hands-on when the situation requires
• Submission of reports
• Conduct regular toolbox meeting
• Any other responsibility as assigned by superiors

Job Requirement

• Min GCE ‘O’ level
• With at least 3 years of relevant housekeeping experience
• Good leadership skills.
• Able to work effectively with different level or personnel
• Excellent organizational and problem-solving skills.

Other Requirements

• Working Hours: 7am to 330pm (Mon – Fri)
• Alternate: Sat/Sun 7am – 7pm (Based on Duty Roster)
• Work Location: Must be able to work in the EAST Side

Description of Division/Branch

The Partnership team oversees the engagement with corporate partners. This involves planning and reviewing of donations, volunteer management and partnership plans.

The role will be responsible for supporting the Partnerships team looking into donations, sustaining of partnerships, related initiatives and engagements, overseeing corporate volunteers and administrative matters.

Responsibilities

Partnership efforts

• Support the Partner Account leads on the administrative execution of the partnerships and related engagements.
• Support all partnership events & initiatives through procurement, liaison of vendors, coordination of logistics and administrative work.
• Support in the collation & coordination of information for partners.
• Support in execution and implementation of events, family day outs, distribution, workshops and impact assessments where needed.
• Support in reporting related to partner related activities, collation of beneficiaries’ participation, pictures and feedback.
• Liaison with internal teams on communication about Partnership related activations

Volunteer management

• Support and facilitate the recruitment and call outs for corporate volunteers in relation to the different KidSTART community led programme needs and corporate initiatives as well as other volunteer-related administrative work pertaining to the corporate initiative (e.g., volunteer engagement, awarding of volunteer hours, certificates/letter).
• Support the suitability assessment of all volunteers prior to deployment.

Reporting & Administrative efforts

• Work on feedback surveys, putting together data for presentations and post-event/engagement reports.
• Work with Comms team to update information on Partnerships on the various KidSTART Comms channels (website, socials & newsletter).
• Develop administrative workflows and protocols to support the unit.
• Cleaning up and maintenance of other working databases that support the unit’s account management with partners.
• Collation of event participation by KidSTART Social Service Agencies.

Qualifications/Competencies

• A Diploma with at least 1 to 2 years of relevant work experience in the social service or non-profit sector;
• A keen interest in partnerships & volunteer management
• Meticulous and good with numbers
• Good IT and Microsoft skills (E.g. SalesForce, Microsoft Excel and etc
• Good written & verbal communication and interpersonal skills
• Most importantly, a positive, can-do attitude

We are looking for a Assistant Operations Manager, who will manage a team of operation staff, to ensure efficient operations, excellent customer service, successful regulatory compliance, continuous performance improvement, and effective fiscal management.

Job Description

• To support the Operations and coordinate, scheduling, and manage day-to-day activities
• To carry out daily inspection with client
• To attend to clients’ complaints promptly
• To carry out investigation to any feedback arising and submit report within the set turnaround time
• To resolve employees’ problems efficiently without unnecessary delay
• To ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time
• Able to be hands-on when the situation requires
• Submission of reports
• Conduct regular toolbox meeting
• Any other responsibility as assigned by superiors

Job Requirement

• Min GCE ‘O’ level
• With at least 3 years of relevant housekeeping experience
• Good leadership skills.
• Able to work effectively with different level or personnel
• Excellent organizational and problem-solving skills.

Other Requirements

• Working Hours: 7am to 330pm (Mon – Fri)
• Alternate: Sat/Sun 7am – 7pm (Based on Duty Roster)
• Work Location: Must be able to work in the EAST Side

What’s the job?

Under the general direction of the Director of Finance and Business Support and within the limits of InterContinental Hotels Group policies and procedures, and local requirements, has responsibility for administration of Hotel’s Credit Policies.

Enforce and maintain credit and collection policies and procedures to maximize hotel profitability through reducing bad debt exposure and improving working capital.

Your day-to-day

• Reviews city ledger daily for correct postings of charges and take corrective action where necessary
• Ensure prompt City Ledger billing, payments postings, monthly SOA sending, Reconciliation of all AR account balances (including Credit card account balances, PM account balances)
• Monitor and pursue collection of overdue accounts
• Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts
• Respond to and resolve account queries in conjunction with accounts receivable
• Assists in control and collection of outstanding guest and city ledger accounts
• Prepare management reports for month end analysis and provide documentation for credit meeting
• Review provision, write-offs and other adjustments immediately prior to month end
• Conduct monthly credit meeting with relevant IHG team highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up
• Assists in maintaining and preparing accurate and timely financial and operating information with emphasis on the Aged Trial Balance of Accounts Receivable
• Works with Superior in the preparation and management of the department’s financial reportings
• Reports directly to and communicates with the Director of Finance and Business Support on all matters pertaining to credit and collection of guest and city ledger accounts
• Cooperates, coordinates and communicates with guests and other departments in matters concerning issuance of credit, follow up outstanding accounts and assisting with credit requirements
• Liaises closely with the City Ledger Supervisor in reviewing and maintaining the Aged Trial Balance of Accounts Receivable
• Works with Superior on manpower planning and management needs
• Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements
• Establishes adequate record keeping and issuance procedures
• Ensure adherence to the hotel’s credit policy
• Assists in providing safe keeping, including proper storage and access, for all contracts, leases and other financial records
• Maintains professional and technical competence
• Assists in implementing and maintaining acceptable accounting practices and procedures as required by IHG policies and procedures, generally accepted accounting practices and as affected by local conditions
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and enforce these in your areas
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Ensure security incidents and accidents are logged, investigated and rectified to prevent future catastrophes

What we need from you

• Bachelor’s degree or Diploma in Accounting, Finance or related field, with 3 years in hotel accounting or auditing experience or an equivalent combination of education and work-related experience.
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Proficient in the use of Microsoft Office.
• Possesses problem solving, reasoning, motivating, organizational and training abilities.
• Has good writing skills.
• Able to quickly and accurately assess the scope of implementation of proposed innovation and keeping in with the current trends and innovation in the industry
• Extensive and credible appreciation of brands
• Enquiring mind with an understanding of innovation and guest experience and the challenges involved in implementing successful change within the hotel operation
• Strong analytical and interpersonal communication skills. Able to network and influence peers and senior management with credible and compelling arguments
• Must be challenging, diplomatic and able to work across all levels of the organization
• A good ‘real world’ sensibility when applying strategic solutions
• High level of capability and credibility in influencing colleagues across functions
• High degree of personal drive, self starter and able to work independently without regular direct management
• Able to apply creative methodologies and thinking to the tasks
• Strong communication skills, both written and verbal; articulate, persuasive & influential; systematic and timely

Job Title: Assistant Sales Manager (Catering) (ID7058)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $3500-$4500
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in Hotel or Catering industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

This role is within the Regulatory Compliance Section which is part of the wider Compliance Department at Income. The Compliance Department reports to the Head of Compliance.

The candidate will have the opportunity to work closely with other Business Units (“BUs”) and stakeholders, including the Head of Compliance, in relation to various compliance matters.

Responsibilities:

• Manage review of materials to support new product launches, marketing initiatives and incentive campaigns including product promotions, brand marketing, partners tied up such as bancassurance, to ensure compliance with regulatory and disclosure requirements.
• Provide advisory support relating to existing products to ensure product compliance review process is managed appropriately and in accordance with regulatory requirements.
• Advise business units on relevant regulatory requirements, addressing needs in new initiatives and projects.
• Provide guidance to the business on changes to regulatory requirements where required.
• Review internal policies and guidelines relating to Compliance’s review of materials and campaigns.
• Conduct periodic assessment of the review process to identify areas of improvements
• Support any risk assessments, auditing, and monitoring activities in accordance with the compliance program. Assess risks and identify potential areas of compliance vulnerability in the area of product review process.
• Handle ad-hoc tasks/projects assigned by the Head of Compliance.

Requirements:

• Bachelor’s degree in Business, Finance, Law, or a related field.
• Relevant certifications in compliance (e.g., ICA, ACAMS) are advantageous.
• Minimum 3 – 4 years’ experience in regulatory compliance, preferably within the insurance or financial services industry.
• Experience in the financial services industry (preferably insurance), strong knowledge of insurance-related policies e.g. LIA, FAA, FAS etc.
• Experience reviewing marketing materials for regulatory compliance is highly desirable.
• Possess a collaborative team player mindset with ability to work autonomously with time management skills.
• Strong interpersonal and communication skills, with the ability to collaborate effectively across departments.

Join Our Team as an Assistant Sales Manager!

Are you a dynamic individual with a passion for sales and leadership? We are looking for an Assistant Sales Manager to join our growing team! In this role, you will support our sales team in driving revenue growth, developing customer relationships, and implementing effective sales strategies. If you have a proven track record in sales, strong communication skills, and the ability to motivate others, we want to hear from you!

Key Responsibilities:

• Assist the Sales Manager in developing and executing sales plans.
• Analyze sales data to identify trends and opportunities for growth.
• Build and maintain strong customer relationships.

Qualifications:

• Previous experience in sales or a related field.
• Excellent leadership and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work in a fast-paced environment.

What We Offer:

• Attractive Salary
• Opportunities for professional growth and development.
• A supportive and collaborative team environment.

If you're ready to take your career to the next level, apply today!

WhatsApp 82255122 if interested

*No Quota Already

• Revenue management by maintaining accuracy and overseeing the distribution strategy of the hotel and manage day-to-day yield operations.
• Setting Pricing Strategies to determine and set competitive room rates to stay in the limelight and earn higher revenue.
• Monitoring competitor performance; Effective yield management; Initiating promotions to generate business at key times.
• Optimize and expand distribution partnerships and yield management through Third Party Internet (TPI) / Online Travel Agent (OTA) website and own Global distribution System (GDS).
• Understand the Sales/Reservation flow and various booking channels, which would be key to correlating to area of performance management (Revenue generating and performance reporting).
• Maximize room revenue through both average room rate and occupancy percentage through efficient Revenue Management processes.
• Maintain all pricing within Opera PMS and third-party distribution channels.
• Ensure that price parity is maintained through all third-party distribution channels.
• Ensure correct rate positioning is achieved across all market segments for rooms.
• Compile and communicate clear and concise pricing policies for all current pricing and packages.
• Stay updated with market trend and new revenue tools and or software applicable for serviced suites to improve seamless connectivity with partners.
• Submit RFP for Travel Consortia. Support Sales in Corporate Rates Loading.
• To conduct regular audits to ensure that all channels of distribution are managed in accordance with strategies and guidelines.
• To prepare analysis and reports on rate and inventory management and strategy effectiveness on all on-line sales strategies; including scheduled and ad-hoc reports.
• Recognise and correct any rate parity issues with internet booking sources and Best Rate Guarantee claims.
• To propel key market strategies by identifying opportunities for incremental revenue through analyses, supporting tactics to include the establishment of differential pricing based on market segments, demand, positioning, etc.
• To ensure competitive research and market intelligence through to the setup of a system of competitive price shopping, continuous monitoring of competitor performance, strategies, demand, supply etc.
• To ensure that all channels of distribution - l.e, direct sales, GDS, and the internet - are fully optimized without any conflict in distribution, representation and positioning.
• To ensure the hotels data set on CRS, GDS, PMS, S&C System and RMS remains current and correct.
• To direct reservations by training pertinent departments on revenue management techniques and its execution, managing reservations goals, and providing daily/weekly selling guidelines/strategies for agents and pertinent accounts,
• To drive revenue management culture throughout the hotels, by educating hotels' staff on Revenue Management concepts and techniques (overselling. pricing, upselling, etc).
• To assist the Director of Sales & Marketing in review of monthly forecast, reporting and annual sales budget for senior management approval.
• To assist the Director of Sales & Marketing in exercising all reasonable care in safeguarding the hotels and the hotel’s propriety information.
• To aid in the department’s administrative tasks and ad-hoc project processes.

Our client, an asset manager, is looking to hire a BD Assistant Manager to support the sales team in producing reports, obtain inputs for RFPs and presentation materials, manage collateral and client database, assist in updating and maintaining the CRM database, perform KYC due diligence screening for new and existing client accounts, as well as preparing performance and factsheet pages for fund presentations. Other responsibilities include coordinating meetings, and travel arrangements.

Our Ideal Candidate:

• Polytechnic Diploma in related field (Economics, Finance, Accounting)
• 2-5 years’ experience as a team assistant, administrative or client servicing support role.
• Comfortable to work in fast paced environment
• Strong Microsoft Excel, PowerPoint, Mail merge skills. Knowledge of VBA or use of Excel Pivot tables is a plus.
• High sense of responsibility and attentive to detail.

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117 EA Registration Number: R23114042

RESPONSIBILITY (KPI)

This role reports to Operations Manager and provide day to day leadership presence for a team of outlet personnel (examples: Branch Manager, Supervisor, Consultant, Stylist, Therapist, Customer Service Officer, etc).

• Lead the outlets to achieve assigned KPIs, including

1. Total sales per month per outlet
2. Customer $ per total sales
3. Success rate %
4. Customer $ per new sales
5. Recurring sales $
6. Referral sales $

• Partner with Operations Manager to develop sales strategies and any other operations planning
• Perform personal sales consultation to keep sales skills abreast to contribute to Outlet Sales.
• Ensure outlet’s operation is aligned with SOPs(examples: POS, P&L, Staff Management, etc) through the assigned Outlet’s Branch Manager
• Manage and resolve dispute due to sales related issues in outlets
• Maintain customer satisfaction and manage customer complaints
• Improve sales performance for existing staff performance via providing continuous training and coaching
• Support of continuous staff learning
• Be constructive and productive in feedback
• Collaborate and build strong relationship with other departments/outlets
• Lead the outlet staff in philosophy learning and application to enhance team efficiency
• Any other duties that may be assigned to the Employee from time to time

Requirements:

• Ability to maintain consistency in meeting KPI and/or set goals
• Open mindset in accepting responsibilities and changes
• Ability to lead, inspire/develop interest/ enthusiasm others
• Proficient in Microsoft Office
• Good Data and information analysis skills
• 5 years’ relevant working experience with proven Sales Achievement (>=$80k personal sales performance; >= $250k single outlet sales KPI and/or >=$380k combined outlets’ sales KPI) in similar industries
• Strong communication and interpersonal skills
• Ability to speak and read Chinese to converse with Chinese speaking clients and coworkers
• Sales driven and sales result oriented
• Able to deliver results under pressure and in a dynamic working environment

The Role - Executive Assistant Manager

• Oversee daily operations, planning, and assigning tasks to ensure optimal staffing levels.
• Develop and enhance team performance through coaching, feedback, and setting performance and development goals, while recognizing and rewarding excellence.
• Train team members to ensure compliance with standards and provide them with the necessary tools for efficient work.
• Foster teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Interact with guests and external contacts, including clients, government officials, travel industry representatives, suppliers, competitors, and local community members.
• Ensure the highest level of guest satisfaction through exceptional guest services and amenities.
• Maintain a safe and secure environment for guests, team members, and hotel assets in compliance with hotel policies, procedures, and regulatory requirements.
• Act as a public relations representative to enhance hotel and brand awareness within the local community.
• Encourage team member involvement in community organizations, activities, and businesses.
• Develop and implement action plans to promote environmental consciousness and reduce the hotel’s carbon footprint.
• Perform other duties as assigned and may serve as manager on duty.
• Assist the General Manager in monitoring operational plans to achieve optimum guest satisfaction, sales potential, and profitability.
• Collaborate with the General Manager to recommend capital improvements that enhance the hotel's assets and foster brand loyalty.

Job Requirements

• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration
• Three years management experience in a high-level operations role or an equivalent combination of education and experience
• Type and level of experience required may vary slightly based on size and complexity of the property
• Must speak local language(s)
• Other languages preferred

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Purpose and Scope

• Provide Retail Operations Billing, Customer Fulfilment and Collection Support for the Commercial Business.
• Develop, standardize, and optimize business processes for the Retail Operations team using digital systems.

Key Roles and Responsibilities

• Provide Billing, Customer Fulfilment and Collection operation support for the Commercial Business.
• Develop, standardize, and optimize business processes by analyzing and evaluating existing processes and challenges.
• Perform analysis of the business processes related to productivity, efficiency, quality, costs, and time management.
• Review and update procedures and policies to support billing, sales, and metering requirements. Prepare management progress reports, feedback, and suggestions to all stakeholders through meetings, workshops, and documentation.
• Manage and support new billing system projects to optimize business processes, including project implementation, post implementation, system stabilization and monitoring phase to ensure project objectives are met.
• Team leader for operational functions such as billing operations, customer support or collections.

Qualifications & Experience

• Min a Degree Holder.
• Preferably 5 years of relevant working experience in the energy or utilities industry, playing a crucial role in managing the billing and collection operations
• Minimum 2 years of experience in managing a team.
• In-depth knowledge and experience in business process improvement and project management and implementation preferred.

Preferred Skills & Characteristics

• High proficiency in Microsoft office (Excel, Word, PowerPoint, MS Dynamics), Power BI, process mapping and analysis tools.
• Strong analytical and problem-solving skills, attention to detail and comfort in working with numbers.
• Excellent communication and interpersonal skills.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

COMPANY DESCRIPTION

Company Overview

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

The job holder reports directly to the Senior Facilities Manager. The duties and responsibilities include, but not limited to: -

• Conducts daily inspection of the entire school compound for cleanliness, safety and maintenance;
• Plans and carries out regular preventive maintenance of facilities including aircon servicing, maintenance of kitchen equipment, kitchen exhaust, fridge maintenance, painting and cleaning of all facilities in the school;
• Handles maintenance requests and update maintenance request records and monitor response time;
• Handles maintenance cash float and ordering of hardware and materials;
• Handles feedback from Principal and Teachers, and provide prompt responses within the same day;
• Adheres to effective execution of safety and standard operating procedures and workplace safety and health (WSH) guidelines;
• Conducts WSH training of school cleaning and support staff and maintains records of training conducted;
• Works together with school's management team to plan, execute school events, and activities such as open house, concert, graduation ceremonies and other ad-hoc projects to support the room set-up of furniture and tear down of decorations;
• Supervise contractors and team of security and in-house cleaners, ensuring their full attendance and to keep proper records of their attendance;
• Provides coverage of duties should there be any absence of school cleaning staff at the school;
• Monitors performance of contract cleaning staff to ensure that they are cleaning the assigned zones and meets the high cleaning standards set and that cleaning equipment and chemicals are stored safely;
• Manages external vendors and contractors on-site maintenance works and their contracts in terms of work completion and thorough cleanliness;
• Ensures all maintenance activities are carried out in compliance with safety and environmental regulations;
• Liaise with various government authorities such as BCA, NEA, URA;
• Undertakes periodically with projects and works assigned from time to time
• Handles procurement of maintenance or minor renovation works relating to school's facilities;
• Identifies training needs of employees, source suitable training courses and submit training requisition to the Human Resource Department;
• Maintains training records of all staff who attended / completed training;
• Prepares annual training plan for maintenance and support staff;
• Be in-charge of all matters relating to the school's logistics and facilities management;
• Assist in internal events planning;
• Responsible for management of logistics, equipment and inventory related to programme delivery;
• Undertake any other duties or responsibilities assigned;
• Must be hands-on and possesses strong organisational and problem-solving skills.

• Possess Diploma in Building Services or Facilities Management;
• At least 3 years of related work experience, preferably in school environment or similar;
• Self-driven and committed individual with excellent follow up;
• Results oriented and able to work under pressure;
• Good interpersonal and communication skills;
• Competent in Microsoft Office.

HRS Pte Ltd is a leading hotel outsourcing business working with many of Singapores best hotels and serviced apartments.

We are seeking a junior operations manager, perhaps a first management position who has passion, excellent communication skills and a desire to make a difference in this fast paced environment.

Ideally, you would have had a good education, bilingual, exceptionally well presented, have a strong desire to learn fast from a professional team and to be prepared to make a difference.

Strategic Role:

Oversee and manage TM GLOBAL’s International Bandwidth Service products (IRU, IPLC, Int BW Backhaul, Int BW Transit, and Int BW Interconnect), and its adjacent Data Products (Data Center, Content Delivery Network & GPUaaS), including related portfolios. Develop innovative programs for product stimulation and customer retention, focusing on product management, marketing, NNI, partnerships and processes. Ensure compliance with HQ policies while maintaining competitiveness and meeting both current and future customer requirements, positioning TMSG as the preferred global service provider in the ASEAN region.

Key Responsibilities:

1. Product Strategy and Development

• Leading the end-to-end lifecycle of products, from ideation to launch and ongoing enhancement.
• Collaborating with cross-functional teams (R&D, sales, marketing, finance) to define product features and specifications.
• Conducting market research to identify customer needs and product opportunities.
• Developing product roadmaps and aligning them with overall business goals.
• Create processes & procedures for the business & products.

2. Pricing Strategy and Optimization

• Establishing competitive pricing strategies for new and existing products.
• Conducting pricing analysis to balance market demand, competitive position, and profitability.
• Implementing dynamic pricing models as needed, considering cost factors, market trends, and customer demand.
• Regularly reviewing and adjusting pricing structures based on market conditions and business goals.

3. Market and Competitive Analysis

• Analysing market trends, customer preferences, and competitor activities to inform product and pricing decisions.
• Monitoring industry trends to anticipate future needs and pricing opportunities.
• Conducting SWOT analyses for products to identify potential risks and opportunities.

4. Product Launch and Go-To-Market Strategy

• Developing go-to-market plans and launch strategies for new products.
• Coordinating with marketing, sales, and operations teams to ensure successful product introductions.
• Creating product positioning and messaging that highlights unique selling points.
• Training sales teams on product details and pricing structures to support effective selling.

5. Sales and Revenue Support

• Monitoring product performance and profitability and identifying areas for improvement.
• Analysing sales data to gauge customer uptake and identify pricing optimization opportunities.
• Working closely with sales teams to align on pricing discounts, promotions, and bundling options.
• Managing pricing requests from the sales team for special deals, promotions, or bulk orders.

6. Performance Tracking and Reporting

• Conducting regular reporting and analysis on product profitability, market share, and customer feedback.
• Making data-driven recommendations for product modifications or pricing adjustments.
• Utilizing pricing software or analytics tools to forecast and monitor pricing impacts.

7. Customer Feedback and Improvement

• Gathering feedback from customers and sales teams to drive product improvements and innovation.
• Using customer insights to refine product features and enhance customer experience.
• Identifying trends from customer feedback and integrating these into product development cycles.

8. Regulatory and Compliance Management

• Ensure all product offerings and pricing practices comply with relevant regulations.
• Stay updated on regulatory changes that may impact pricing or product features.
• Managing pricing disclosures, product descriptions, and terms to ensure transparency.

9. Collaboration with Financial and Legal Teams

• Work closely with finance to develop revenue forecasts and pricing models.
• Collaborate with legal teams to ensure pricing contracts are clear and compliant.
• Review cost structures and profit margins with finance to maintain sustainable pricing.

Job Requirements:

• Degree in Telecommunication, Business Administration, or Marketing preferred.
• Minimum 5 years of experience in wholesale bandwidth and data platforms.
• Strong analytical skills in pricing strategy, market research, and product lifecycle management to optimize profitability.
• Ability to collaborate effectively with cross-functional teams (sales, marketing & finance).
• Strong customer focus and integrity to ensure competitive positioning, profitable pricing, and alignment with business goals.
• Excellent interpersonal communication and presentation skills.
• Proficient in MS Office, with advanced Excel formula creation.
• Positive attitude and ability to work independently.

Your main duties are as follows:

• Adhere to hygiene and safety standards

• Take reservations and enquire purpose of visit.

• Present menu and share promotions, specials, and items to customers.

• Take food and beverage orders, repeat orders to guests, and inform guests of the estimated time to serve.

• Oversee a team of servers who are assigned to his/her shift.

• Key orders in the Point-of-Sale system efficiently.

• Process payment and check bills promptly.

• Assist the restaurant manager by getting involved in planning and organizing special events.

• Check food and beverage inventories and stocks in a consistent and accurate manner.

• Complete opening, operating, and closing procedures.

• Handle problems with cashier payments.

• Escalate guests' complaints to the duty manager if unable to conduct service recovery.

• Adhere to the company’s standard operating procedures

• Any other appropriate duties and responsibilities as assigned

Working Hours: 6 days work week, including weekends & PH.

· Responsible for requirements for HR (work permit renewal, PPE issuance, staff training, recording of overtime/work hours etc)

· Supports daily operations, including data entry, scanning, copying etc

· Prefer applicants with ability to speak Mandarin.

· Any other tasks or ad-hoc duties that may be assigned from time to time by management.

Work location: 51 Bukit Batok Crescent S658077

Work hours : 12pm to 5pm (Mon-Fri)

Job Description

Job Title: OfficeAdmin

Company: DeltaFrontier PTE LTD

Location: Singapore

DeltaFrontier are seeking a dedicated and detail-oriented HR and Office Administrator to join our team. The ideal candidate will be responsible for maintaining financial records, processing accounts payable and receivable, and providing general office administrative support. This position requires a high level of organization, attention to detail, and the ability to work in a fast-paced environment.

Why DeltaFrontier?

At DeltaFrontier, our success stems from our highly skilled staff and the professional services we provide. Join our team and become part of a driven group that is forging ahead to accomplish our mission and vision. With a proactive, accountable, and creative talent pool, many of whom come from multinational backgrounds, you will have the opportunity to work on regional team.

Key Responsibilities:

• Handle general administrative tasks such as data entry, filing, and record keeping.
• Ensure office equipment and systems are functioning properly, arranging for repairs or maintenance when necessary.
• Maintain accurate financial records, including accounts payable and accounts receivable.
• Prepare and process invoices, receipts, and payments.
• Reconcile bank statements and credit card transactions.
• Assist in preparing financial reports, including profit and loss statements and balance sheets.
• Handle payroll processing, ensuring accurate and timely payment to employees.
• Assist in digitizing and automating processes for increased efficiency.
• Keep up-to-date with accounting and administrative software tools.
• Oversee the entire employee lifecycle, including recruitment, onboarding, performance management, training and development, and offboarding.
• Provide guidance and support to employees on HR-related matters, including compensation and benefits, employee relations, and conflict resolution.

Qualifications:

• Bachelor's degree in HR, finance, business administration, or a related field is preferred.
• 2year+ related working experience
• Proven experience in office administration and accounting roles, preferably in a startup or small business setting.
• Experience in the CRM andAccounting software(quickbook), Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong organizational, time management, and multitasking skills.
• Excellent attention to detail and problem-solving abilities.
• Strong communication skills, both written and verbal.
• Ability to adapt to a fast-paced and evolving startup environment.
• Working experience for regional company is a big plus

To apply, please send your resume and

cover letter highlighting your relevant experience and qualifications to [email protected].

DeltaFrontier PTE LTD

Responsibilities:

· Handle the full spectrum of HR functions including talent acquisition, learning & development, compensation & benefits, employee relations, etc.

· Participate in the HR projects, drive key HR initiatives, employee engagement programmes and statutory surveys.

· Involve in the HR policy review, annual HR audit, budgeting and employee communications.

· Acquire an in-depth understanding of the business units and their people challenges, provide a proactive support service that is tailored to the operational needs.

· Manage end-to-end recruitment process and build talent pipeline for the business.

· Handle the full cycle of on-boarding and off-boarding planning and execution.

· Work closely with the business heads on annual performance review, design of training roadmap and provide HR system user support.

· Provide advice and support on operational HR matters such as employee disciplinary issues, grievances and counselling.

· Manage various government support programmes like Internship, SGUnited Traineeship, SGUnited Mid-Career Pathways, SGUnited Skills Programme and Grants.

· Provide HR information and analysis for management review and analytical purposes such as headcount reports, salary surveys, manpower costing, etc.

· Maintain HR database and update employees’ records for accurate reporting.

· Act as Project Lead for HRIS implementation (including specifications gathering, development, system migration and implementation, UAT, go-live, user support, etc.)

· Perform other duties assigned.

Requirements:

· Bachelor of degree in Human Resource Management or equivalent.

· Minimum 8 years of HR generalist experience with good business acumen.

· Provide HR advice in a commercially sensitive and appropriate way.

· Solid experience in end-to-end recruitment process and can manage high volume of recruitment through Career Fair, Campus recruitment and direct sourcing.

· Well-versed in Employment Act and strong knowledge in HR practices and regulations.

· Excellent interpersonal and communications skills.

· Self-driven and has a positive and `can-do’ attitude.

· Independent, meticulous, team-player, resourceful and highly organized.

· Strong project management and good organisational skills.

· Able to multi-task and can work well under pressure in a fast-paced environment

Process and compute payroll of both full-timers’, part-timer’s and internship staff

Administer HR procedures, in relation to payroll, ensuring compliance with labor laws and regulations.

Maintain accurate and up-to-date employee records, including attendance, leave, and personal details

Oversee general administrative functions to ensure the smooth operation

Stay informed about relevant laws and regulations pertaining to HR, administration

Job Role

• Collaborate with business leaders to implement HR strategies that meet department goals.
• Manage all aspects of the employee lifecycle including recruitment, onboarding, contracts, performance management and offboarding.
• Ensure compliance with local labour laws and handle work pass applications and renewals.
• Advise employees on HR policies and procedures and employment related matters.
• Resolve employee relations issues and grievances professionally.
• Promote employee retention and cultivate a positive workplace culture.
• Support annual performance appraisals and contribute to HR projects and process improvements.
• Handle payroll processing, CPF submissions and statutory filings with accuracy and timeliness.

Requirements

• Diploma or Degree in Human Resource Management (HRM) or related field
• 3 to 5 years of experience in full spectrum HR functions
• Strong knowledge of Singapore Employment Laws
• Excellent communication, interpersonal, and organizational skills
• Proactive, detail-oriented and able to work independently and in a team
• Analytical mindset and experience with HRMS software (e.g. EPE, Access or Info-Tech)

Duties and Responsibilities

1. Job Description

• Supervise, evaluate and implement the company’s policies for all E&P activities in homes/centre and ensure all activities are in accordance with the organisation’s needs and requirements.
• Formulate, organise, coordinate, monitor, and recommend projects, activities, advise and keep the Management and higher Management on the recommendation for activities.
• Plan, manage, review and recommend suitable strategies and objectives for education and programmes.
• Assess the educational curriculum and the format in which it is being delivered for all centres and review the accompanying tools and resources.
• Supervise staff and identify opportunities for team training and skills advancement.
• Provide leadership and support to Home representatives to enhance current and new educational and programme activities.
• Establish and develop working relationships with stakeholder, schools, corporate bodies, government agencies, voluntary organizations and existing partners.
• Coordinate with various stakeholders to execute activities, manage communications and manage stakeholders’ feedback.
• Ensure that all records, documentations, correspondences and updates are properly maintained and are kept up to date.
• Conduct periodical checks at all centres to ensure activity requirements are in accordance with the organisation policies and procedures.
• Liaise with departmental heads to ensure that all activities are in line with the company policies.
• Establish and carry out proper training programs for employee awareness of regulations to adhere to the rules and regulatory policy.
• Develop and control deadlines including preparation and monitoring of the departmental budget and calendar of events for E&P.
• Source for available governmental and non-governmental grants and aim to maximise ROI.
• Prepare reports and assess activity performances for higher management review and approval.
• Support all PERTAPIS programmes and activities; and perform any other duties assigned by the management as and when required.

2. Candidate Requirements:

• Bachelor’s degree in a relevant field.
• Minimum of 2 years of experience in program management.
• Proven management and leadership skills with the ability to guide and motivate teams.
• Strong critical thinking abilities and expertise in problem-solving.
• Excellent creative and analytical thinking skills.
• Demonstrated ability to work under pressure, effectively plan and manage both personal and team workloads, and delegate tasks as needed.

3. Work Schedule

5 days work week

Monday to Friday: 9am - 6pm

4. Work Location

1 Joo Chiat Complex

***Disclamer: Only shortlisted candidates will be contacted.

Assistant Tax Manager (European MNC)

Our client is a leading International shipping brand and are expanding their team in Singapore.

Key Responsibilities:

Tax Compliance and Reporting

• Manage the preparation and review of corporate income tax returns for international jurisdictions. Ensure compliance with global tax reporting requirements, including CbC (Country-by-Country) reporting and FATCA.
• Assist in the preparation of tax provisions for financial statements, including IFRS compliance.

Transfer Pricing

• Support the development and implementation of transfer pricing policies and documentation.
• Conduct benchmarking studies and ensure compliance with local transfer pricing regulations.
• Collaborate with finance and legal teams to ensure intercompany pricing aligns with global standards.

Tax Planning and Research

• Assist in developing international tax strategies to minimize tax liabilities and support global operations. Research international tax law changes and provide recommendations for compliance and planning.
• Collaborate with cross-functional teams on tax-efficient structuring of cross-border transactions.

Audit and Risk Management

• Support international tax audits, including gathering documentation and responding to inquiries. Identify and mitigate tax risks related to international operations.
• Monitor BEPS-related developments and their impact on the organization.

Collaboration and Support -

• Act as a liaison between regional tax teams and the Global Tax Manager.
• Coordinate with external advisors to ensure timely and accurate deliverables.
• Provide guidance to regional tax teams on compliance and reporting requirements.
• Process Improvement and Technology
• Assist in streamlining tax processes and implementing automation tools.
• Support the integration of tax systems with ERP platforms to improve efficiency and accuracy.

Skills & Experience:

• Bachelor's degree in Tax, Finance, or related field.

• Professional Tax qualification (e.g., CPA, ACCA) is preferred.

• Minimum of 5 years of Tax experience, preferably in the shipping or maritime industry.

• Strong understanding of international and local tax principles.

• Proficient in accounting software and Microsoft Excel.

• Excellent analytical and problem-solving skills.

• Strong attention to detail and accuracy.

• Ability to work independently and as part of a team.

• Excellent communication and interpersonal skills.

HR Manager Responsibilities:

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling, and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Giving helpful and engaging presentations.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary, and termination procedures.
• Maintaining employee and workplace privacy.
• Leading a team of junior human resource managers.

HR Manager Requirements:

• Bachelor’s degree in human resources management or equivalent.
• Experience in human resources or related field.
• Ability to build and maintain positive relationships with colleagues.
• Experience in educating and coaching staff.
• Experience in conflict resolution, disciplinary processes, and workplace investigations.
• Experience in following and maintaining workplace privacy.
• Ability to give presentations.
• Knowledge of relevant health and safety laws.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.