Why Patients Need You

At Pfizer, our mission is to inspire a best-in-class culture of continuous improvement and project management that empowers colleagues and enables simple, effective processes. Whether you are managing projects or liaising with others, your contribution in this team will help in making our work easier and faster so that we can deliver breakthroughs that change patients' lives.

What You Will Achieve

Your organizational skills will help us integrate our continuous improvement programs across the organization, both vertically and horizontally. Thanks to your knowledge and skills, it will be ensured that the improvement programs yield results, and strengthen the overall business strategies. You will establish and maintain performance metrics to measure program success and put in place process excellence support for program governance and project reviews. You will work as a coach and a facilitator for improvement projects as well as maintain performance metrics to measure program success.

As a Senior Manager, you will support the program by taking care of project communications, trainings, certifications and rewards. Your advanced knowledge of the principles and concepts in the discipline and comprehensive knowledge of other disciplines will enable you to lead complex projects across the division. Your ability to develop and manage plans will facilitate in achieving objectives, interpreting internal and external business challenges and recommending best practices for improvements. While managing complex project environments, you will be able to anticipate and troubleshoot roadblocks and influence teams to achieve targets for the division.

It is your hard work and dedication that will make Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

• Develop ideas and lead projects across the subdivision.
• Develop and manage plans to achieve objectives.
• Support the identification and installation of metrics to evaluate effectiveness of process improvements.
• Lead internal and external work efforts as necessary to advance Pfizer strategies and drive industry alignment.

Qualifications

Must-Have

• Bachelor's Degree
• 15+ years of experience
• Strong experience in global/multi-national pharmaceutical environment, including direct experience either in Labeling, Regulatory Submissions, or Regulatory Affairs role
• Extensive business experience at required level to enable thorough understanding of the responsibilities associated with strategic pursuit and tactical application of evolving business processes
• Experience in coaching, developing and influencing people at various levels of the organization
• Excellent knowledge of tools used to design processes and process flows, etc.
• Strong consultation, project management and relationship building skills and a proven track record of leading diverse cross-functional teams
• Excellent communication skills, both written and verbal

Nice-to-Have

• Master's degree
• Demonstrated consulting experience, preferably by an HR consulting firm
• Capability in Lean tools and/or desire to grow Lean capabilities to further drive continuous improvement

A. Main Responsibilities

The duties & responsibilities are mainly classified into the below categories: -

1.Administrative works

· Project Cost Estimation.

· Responsible for Attaining Final Account and Collections.

· Track and Control Cost against Project Budget to Avoid Cost Overruns.

· Procurement and goods received on site

2.Site Management for overall

· Schedule Planning.

· Mobilization of Works & Equipments.

· Co-ordination and Oversees all Works.

· Control and Co-ordinate Subcontractors.

· Control work site discipline, workflow and documents control

· Enforce the Company’s Quality System.

· Site Progress Monitoring.

· Liaison with Client’s Representative, authorities and Consultants.

· Assist Quantity Surveyor in Measuring Works Done.

· Managing Manpower, Materials, equipment and machinery.

· Review and submit report and make sure proper documentation

3.Ensuring Quality, Green and Environmental, Safety and Health practices are carried out at all times.

4.Prepare the presentation slide for tender interview and technical support on tender

5.Other ad-hoc duties assigned from time to time.

Eg:steel structure engineering work

• Supports and challenges the top management of Asian markets through the strategic planning and reviewing process
• Supports on the planning and execution of strategic projects
• Supports on Food services distribution (FSD) related M&A projects with providing expert knowledge to a commercial assessment of the underlying target company and an indication on the synergy potential (e.g., purchasing, assortment, logistics and customers).
• Supports the integration of acquired Food services distribution companies into parent company along functional interfaces and supports the realization of synergies based on the value creation plan
• Delivers a monitoring of the general business performance, a tracking of the Strategy Plans and seeks for optimization levers for Asian markets
• Supports in the financial steering of the Asian markets
• Designs a comprehensive operational KPI benchmarking across all Asian markets to enable a sound business steering
• Supports on the knowledge and best practice sharing within the FSD portfolio but also with HQ's FSD businesses
• Establishes and manages interfaces between Asian markets to HQ Corporate Functions and to other FSD companies
• Prepares and accompanies the top management of Asian markets for Investment Committee meetings.
• Makes sure that all HQ standards and guidelines are met within Asian markets to ensure compliance accuracy

Role Description:

As the ISO Tank Yard Manager, you will lead a team, ensure the safe storage and maintenance of ISO tanks, oversee equipment operations, and maintain compliance with industry standards and safety regulations. You will be tasked with optimizing yard processes, ensuring effective scheduling of tasks, and managing resources to meet operational targets.

Key Responsibilities:

• Oversee daily operations of the ISO Tank Yard, including the safe handling, storage, and maintenance of T75 and T50 containers.
• Manage and coordinate the movement of ISO tanks within the yard, ensuring optimal use of space and efficient tank handling.
• Supervise and train staff, managing shift schedules and ensuring all team members adhere to safety and operational procedures.
• Ensure compliance with all safety regulations, environmental policies, and industry standards related to tank storage, handling, and maintenance.
• Monitor and maintain yard equipment, ensuring it is in good working order, and schedule regular maintenance or repairs as needed.
• Work closely with logistics and operations teams to coordinate the delivery, pickup, and inspection of ISO tanks.
• Conduct regular inspections of the yard and tanks to ensure all equipment is maintained to the highest safety and operational standards.
• Implement best practices and continuous improvement initiatives to optimize yard operations, reduce turnaround time, and enhance overall efficiency.
• Manage inventory levels and ensure proper documentation for all tanks entering and exiting the yard, including condition reports and maintenance records.
• Coordinate with external contractors and service providers when necessary to support yard operations.

Requirements:

• Proven experience in managing operations within a container yard or tank storage facility, preferably with ISO tanks (T75, T50).
• Strong understanding of ISO tank specifications, handling procedures, and maintenance requirements.
• Knowledge of safety and regulatory compliance related to tank storage, handling, and environmental standards.
• Strong leadership skills with the ability to manage and motivate a team effectively.
• Excellent organizational, problem-solving, and communication skills.
• Ability to work under pressure and meet operational deadlines.
• Proficiency in yard management software or systems is a plus.
• Valid forklift or other yard equipment certifications are a plus.

We are :

● BCA CW01 CR05, CR06 & CR13 registration

● Management team possesses more than 20 years experience in specialist construction works like waterproofing, leakage & concrete repairs, expansion joint systems & reinforced concrete works

● Underground repair specialist for LTA MRT projects

We are seeking a results-driven and creative Sales and Marketing Manager to lead our marketing efforts and drive customer engagement. The ideal candidate will be responsible for developing and executing strategies to increase brand awareness, drive customer acquisition, and enhance customer retention. This role requires a deep understanding of digital marketing and customer relationship management.

Responsibilities

• Respond to customer requests and handle customer enquiries in a prompt and professional manner
• Provide technical advice and to render support to Architects, Consultants, Contractors & Building Owners respectively
• Plan and conduct customer meetings to secure new sales and meet targets.
• Build and maintain strong relationships with existing and potential customers.
• Develop and execute sales strategies to penetrate new markets.
• Identify and expand business opportunities by sourcing new customer accounts.
• Analyze market trends and competitor activities to stay updated on industry developments.
• Visit customers as required, assisting with sales and customer service issues
• Gather costing, generate a quotation, tender submission, and regular follow up
• Manage, maintain a good relationship with key accounts and identify potential new customers and develop new accounts
• Ensure quote activities are updated in a timely manner in accordance with standard process
• To take ownership of assigned projects and target on identified must-win projects to ensure meeting set order targets
• Understand and identify business outcomes for customers and help provide a total solution to meet these desired outcomes
• Responsible for meeting Sales target set by the company as well as developing new businesses through customers, products, or product applications in Singapore
• Prepare proposals, tenders, and quotations tailored to project needs; oversee project execution for profitability and customer satisfaction.
• Promote the company’s portfolio to potential clients and execute new projects effectively.
• Coordinate with customers at all levels to ensure timely project delivery.
• Achieve revenue and growth targets set by management.
• Perform additional duties as assigned.

Duties & Responsibilities:

• Responsible for the full spectrum of Administration Management of the Company under Asia Region which includes but not limited to strategic planning, forecasting, and budgeting, timely preparation and cost control
• Monitor manpower requirements within the Region and ensure minimal disruption of daily operations
• Liaise with All departments within the Company and provide administration support
• Ensuring all documents versioning up to date within filing system
• Evaluate financial reporting systems, accounting and collection procedures, and make recommendations for changes to procedures, operating systems, budgets, and other financial control functions
• Coach and review the work of Officers
• To support reports to HQ Tokyo in Japan on frequent basis

Requirements:

• Should possess a minimum qualification of Degree in Economics/Administration/Sociology or Equivalent
• Minimum 14 years of relevant working experience
• Proficiency in MS Office (Word, Excel and PowerPoint)
• Fluency in spoken and written Japanese is necessary as the incumbent will be required to communicate and collaborate with counterparts in Japan, Tokyo Head Office including monthly accounts progress reports
• Capable of translating reports from English to Japanese or vice versa
• Good supervisory and time management skills

· Oversee operations and maintenance of waste-to-energy facilities.

· Ensure all operations are carried on in an appropriate, cost-effective way

· Improve operational management systems, processes and best practices

· Purchase materials, plan inventory and oversee efficiency

· Help the organization’s processes remain legally compliant

· Formulate strategic and operational objectives

· Examine financial data and use them to improve profitability

· Manage budgets and forecasts

· Perform quality controls and monitor production KPIs

· Recruit, train and supervise staff

· Find ways to increase quality of service

· Minimum Bachelor's degree

· At least Minimum of 5 years of experience in business development and operations management

· Ability to generate new projects and identify strategic areas for growth

· Strong leadership and team management capabilities.

· Strong commercial acumen and sound financial knowledge

· Computer savvy, with excellent oral and writing skills

· Excellent communication and presentation skills

· Manage resource allocation and utilization, including personnel and finances.

· Prepare and manage budgets for business operations and growth.

· Provide management with regular updates on business development and operations.

· Strong analytical and problem-solving abilities.

Job Summary

The QA Manager is responsible for overseeing and managing the quality assurance team, ensuring that all products and services meet organizational standards and customer expectations. The role involves developing and implementing quality assurance processes, leading a team of QA professionals, and collaborating with cross-functional teams to drive continuous improvement in product quality.

Key Tasks:

· Ensure food safety and quality systems (eg. ISO 22000, GMP)

· Execute and monitor procedures related to daily production

· Monitor process flows and ensure its compliance to established parameters

· Evaluate the services of sub-contracted service, for example pest control, cleaning

contractors, etc.

· Plan and monitor shelf life studies for current and new products

· Liaise directly with customers on customer complaints or food safety issues, feedback

· Conduct ISO 22000, GMP and local food authorities’ requirements (AVA/MUIS)

training for relevant staff

· Ensure product consistency

· Work with R&D and production to ensure smooth execution of new products

developed to mass production

· Handle food safety audits by customers, AVA

· Conduct risk assessment profiling for products, ingredients and product contact

materials

Skills & Competencies:

· Diploma/ Degree in Food Science and Technology, Food Nutrition and Dietetics

· Completed ISO, HACCP and/or Risk Management course

· Minimum 6 to 8 years of working experience in food manufacturing environment

· Experience in ISO, HACCP, Risk Management and GMP is an advantage

· Proactive, resourceful and adaptable

· Ability to multi-task and work under pressure

· Good Communications, interpersonal and team interaction skills

· Good diplomacy (to liaise with external parties such as AVA customers, vendors and

other government bodies)

Job Responsibilities:

• Able to identify and hunt for new regional contract logistics (warehousing) business opportunities
• Achieve sales targets set by Department Head
• Ad-hoc duties assigned when required

Job Requirements:

• At least 4 years of working experience in sales, must be from 3PL logistics with regional exposure
• Advantageous if have strong network and ready customers to bring in
• Excellent interpersonal skills and the ability to influence others.
• Open and comfortable with cold calling to find customers

-Work Location-Toh Guan office

-100% hunting sales role (focusing only on Contract Logistics)

-sourcing for only 3PL FMCG, retail, high-tech business

Basic Roles & Responsibilities

• This above role will work closely with the Head of International Finance to develop and execute financial strategies aligned with regional and corporate objectives.
• Provide financial insights, leveraging data analysis to support international business performance and growth.
• Support the Head of International Finance in budgeting, forecasting and financial planning processes.
• Oversee international financial operations, accounting, cashflow management and reporting.
• Monitor financial KPIs and provide necessary updates to the Head of International Finance.
• Ensure all financial activities comply with the relevant countries’ accounting regulations, tax requirements and corporate policies.
• Manage internal and external audits, ensuring compliance with JGAAP, IFRS and relevant tax laws.
• Maintain strong internal controls to safeguard company assets and ensure financial integrity.
• Act as the primary liaison between Head of International Finance and Japanese stakeholders.
• Support interpretation and translation between Japanese and English for the Head of International Finance and Japanese Headquarters to ensure clear communication.
• Promote best financial practices and sharing within the organization.

Job Requirements

• Minimum Bachelor’s Degree in Finance & Accounting, Economics or equivalent
• At least 10 to 12 years’ relevant work experience
• Extensive experience with ERP systems, particularly with advanced modules in SAP and Microsoft Dynamics 365.
• Possess native or business level proficiency in Japanese and English language (spoken & written)
• Possess ability to manage complex projects in fast-paced environment
• Good communication and interpersonal skills

Roles & Responsibilities:

• Coordinate and perform detailed analysis of operating costs & profitability against budget/forecast across all processes in the factory and provide recommendations of practical measures to reduce cost(FP&A).
• Coordinate and communicate across relevant processes to conduct budget, forecast, and analysis and strategic planning for top management & HQ in Japan.
• Collaborate with internal and external stakeholders, to provide recommendations to optimize business processes.
• Monitor monthly expenses/marginal profit and business profit result to enhance organizational effectiveness by getting the organization become more result focused.
• Perform cost management activities throughout the company and provide analysis on cost behavioural pattern of business operation.
• Thoroughly evaluate the processes together with process owners in order to generate cost saving measures and drive improvement in productivity.
• Review operating expenses critically and provide recommendations to top management based on facts and findings.
• Utilize data analytics and conduct thorough analysis of market trends, competitive landscape, and customer behaviour to identify opportunities and threats. Provide regular updates to senior leadership on performance against targets.
• Lead & carry out weekly & monthly meeting with top management & Japan HQ management.
• Responsible for costing team’s growth, work schedule and coach & supervise new employees.
• Any other adhoc duties as assigned.

Requirements:

• 10 years & above working experience in manufacturing industry, including at least 3 years at managerial position. Candidate with experience in unique manufacturing environments is a plus for this post.
• At least 5years of related working experience in Finance/Budget/Forecast Planning/Month end closing/Bad debt reporting.
• Strategic thinking, ability to translate business vision into reality, decision maker, assertive personality.
• Able to effectively work under tight deadlines.
• Meticulous and good analytical skills.
• Must be computer literate: A very thorough knowledge of Microsoft Excel in analysis and forecasting; and produce professional Microsoft PowerPoint presentations.
• Knowledge in ERP is an added advantage.

Working hours:

Normal Shift (5 days work week)

7.50am to 4.55pm

Work location: 88 Second Lok Yang Rd, Singapore 628164

Benefits:

• Company transport provided at designated pick-up points islandwide
• Medical insurance coverage
• In-house canteen at subsidized price
• Employee Flexible benefits Scheme

Responsibilities:

• Take responsibility for implementing the business development strategy for a significant part of the organization.
• Formulate the strategy and identify, evaluate, and structure key transactions to ensure continued financial health and maximum value creation through the entire product life cycle.
• Consult with customer representatives at the top management level to identify the strategic outcomes they are seeking to achieve, coordinating the engagement of users as well as functional and technical specialists within own and customer organizations, to gather and analyze very complex customer data and to develop and agree on a specification of customer requirements.
• Develop and implement a relationship management plan for strategic, complex global potential accounts to build key relationships at local, national, and corporate levels.
• Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues.
• Lead and create an organization-wide customer orientation and develop the infrastructure for customer relationship building to place the customer at the center of the organization.
• Develop a personal network of senior managers within the business sector and at relevant advisory and regulatory bodies. Represent the organization at major business sector events. Obtain market intelligence, promote the organization, and enhance its reputation.
• Lead a cross-functional internal team (for example, technical, commercial, and legal) to configure a very complex, high-value tailored or bespoke product and services solution and associated contractual terms that meet the customer's strategic goals at an international or global level.
• Present the solution to customer representatives and negotiate agreement with the customer and internal colleagues, to ensure that customer needs are met at an acceptable level of commercial risk.
• Ensure that a global internal function and/or a large, cross-functional, global customer account team and/or a large national organization maintains high-quality customer information; monitor and review information quality to ensure that it is fit for purpose.
• Provide user input to the development or improvement of the customer relationship management system to ensure that it meets immediate and longer-term business needs.
• Develop and implement a relationship management plan for strategic, complex global existing accounts to build key relationships at local, national, and corporate levels.
• Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues.
• Manage strategic client and customer relationships, typically by deploying large account teams to ensure ongoing customer intimacy and loyalty toward the organization.
• Ensure that business activities within a significant area of responsibility comply with relevant external regulatory and/or voluntary codes and with internal policies to minimize business risk and protect the reputation of the organization.
• Act as subject matter expert in an area of technology, policy, regulation, or operational management for the function.
• Maintain external accreditations and in-depth understanding of current and emerging technologies, external regulation, and industry best practices through continuing professional development, attending conferences, and reading specialist media.
• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, offers penetrating questions to help others get to the heart of complex situations and find strong solutions. Uses a range of inputs to fully understand and solve problems.

Requirement:

• Master's Degree or Equivalent Level
• Wide and deep experience providing expert competence (Over 10 years to 15 years )
• Experience of general supervision of more junior colleagues (7 to 12 months)
• Clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies
• Proven ability to resolve workplace challenges and make decisions that benefit both the team and the organization

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

We regret to inform that only shortlisted candidates will be notified.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Summary:

The Engineering Project Manager is responsible for overseeing and managing engineering projects from inception to completion, ensuring they are delivered on time, within scope, and budget. This role involves coordinating across various engineering disciplines, managing resources, and collaborating with cross-functional teams to meet project goals. The Engineering Project Manager will apply project management best practices to drive efficiency, mitigate risks, and ensure successful project delivery.

Key Responsibilities:

• Project Planning and Execution:Define project scope, objectives, and deliverables in alignment with business goals and client requirements.
  Develop comprehensive project plans, including schedules, budgets, and resource allocation, using project management tools (e.g., MS Project, Primavera).
  Oversee and track project progress, adjusting plans as necessary to ensure timely and cost-effective project delivery.
• Resource Management and Coordination:Coordinate with engineering teams, procurement, and other departments to ensure appropriate resources are available and efficiently utilized.
  Lead project team meetings, facilitating communication and collaboration across disciplines such as process, mechanical, electrical, and civil engineering.
  Identify and address potential bottlenecks, reallocating resources as needed to maintain project momentum.
• Risk Management and Quality Control:Identify potential project risks, conduct risk assessments, and implement mitigation plans to address schedule or budget issues.
  Ensure all project activities comply with quality standards, regulatory requirements, and engineering best practices.
  Conduct regular project audits and performance evaluations, ensuring that project deliverables meet quality benchmarks and client expectations.
• Stakeholder Communication and Reporting:Serve as the primary point of contact for stakeholders, clients, and contractors, providing updates on project status, milestones, and challenges.
  Prepare and present project status reports, including performance metrics, financial summaries, and risk assessments.
  Manage client expectations, addressing questions, concerns, and any change requests promptly and professionally.

Qualifications and Experience:

• Bachelor’s degree in Engineering, Project Management, or a related field; a Master’s degree is an advantage.
• 8+ years of experience in engineering project management, preferably in [specific industry, e.g., oil and gas, manufacturing, construction].
• Proficiency in project management software (e.g., MS Project, Primavera) and project controls.
• Strong understanding of engineering principles, practices, and project lifecycles.

Duties & Responsibilities

• Fully responsible for the MRO operations at site (Buying, sourcing, stores and inventory management)
• Achieve agreed KPIs (Safety, compliance, Stores management, sales and business developments)
• Deliver customer’s contractual commitments, including Price and Engineering Benefit Savings, Inventory Reduction, and Logistical Cost Reduction
• Identify, implement, and manage consigned stocks within contractual commitments
• Provide ERIKS and customer’s management teams, with required reports, Key Performance Indicators, and feedback to contribute to the effective planning, budgeting, and performance management, within agreed timeframes
• Utilize established preferred sources of supply where possible and where supply chain agreements are not in place, develop supplier relationships that deliver minimized costs within agreed service level commitments
• Responsible for their own, their staff, and visitor’s health and safety within their operation, for the promotion of health and safety in line with ERIKS and their Customer’s Health and Safety policies and procedures. Managers are responsible for reporting all cases of non-conformance
• Ensure Ethics & compliance with all the company’s applicable management systems policies and procedures
• Ensure that reporting team members have clearly defined roles and objectives and that they are developed and motivated to achieve the required standards of performance
• Other assigned tasks and responsibilities

Pre-requisites:

The ideal candidate shall be able to thrive in a very demanding work environment, have a goal-getter mindset, pay attention to details, and ensure to fulfill all agreed KPIs.

In addition, the candidate shall possess the following:

• Possess at least a Degree in Operation, Supply Chain Management or Engineering

(but good relevant job experience will be considered, especially business development skills)

• Managing Team, coordinating with external stakeholders (Suppliers/Vendors/customers)
• Minimum of 5 years of operational experience, especially in warehouse inventory and operations management.
• Experience in business development or management experience will be a plus.
• Knowledge of industrial consumables / MRO market and products and their applications will be an added advantage.
• Proficient user of Windows-based programs.
• Experience in fully integrated systems(ERP) based on sales order processing and stock management systems such as SAP systems.
• Excellent in Communication

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

• Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.
• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

WHAT YOU NEED TO HAVE

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

About the Role

Zero-Error Systems (ZES) is seeking versatile, detail-oriented Field Application Engineering - Manager. In this role, you will work closely with the sales and engineering team to identify customer needs, develop technical solutions, and ensure the successful implementation and optimization of ZES’ products. Working in a dynamic, fast-paced, development environment, you will also play a crucial role in providing technical support and expertise to customers. This position requires a blend of technical knowledge, customer interaction, and problem-solving skills.

Key Responsibilities

1) Customer Support and Relationship Management

• Serve as the primary technical contact for customers, addressing their queries and providing technical support.
• Build and maintain strong relationships with customers to understand their requirements and provide tailored solutions.
• Provide effective FAE support to customers for ZES products, through alignment with internal sales teams and engineering team.

2) Pre-Sales Support:

• Collaborate with the sales team to understand customer needs and develop technical proposals.
• Assist in the preparation and delivery of product demonstrations and technical presentations to potential customers.
• Provide technical input for the development of sales strategies and proposals.

3) Technical Expertise and Solution Development:

• Stay up-to-date with industry trends, emerging technologies, and competitive products.
• Develop and customize technical solutions to meet specific customer requirements.
• Partner closely with the engineering team to provide customer feedback and influence product improvements.

4) Post-Sales Support:

• Ensure successful product implementation and integration at customer sites.
• Provide ongoing technical support and troubleshooting to resolve customer issues.

5) Documentation and Reporting:

• Prepare and maintain detailed technical documentation, including application notes, user guides, and technical reports.
• Maintain accurate records of customer interactions, issues, and solutions.
• Provide regular updates and reports to management on customer activities and support issues.

6) Any other duties assigned

Key Requirements

• Bachelor’s in Electrical Engineering or related field.
• Strong understanding of the semiconductor industry, market dynamics, and competitive landscape in the region.
• Proven experience in a field application engineering or similar technical support role, for Semiconductor components, including Power management IC, MCU/FPGA is preferred.
• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication skills.
• Able to work independently as well as a good team player
• Detail-oriented, with a strategic outlook and a focus on driving results.
• Willingness to travel to customer sites and industry events as required.

Temasek Laboratories@NTU is looking for a candidate to join them as a Research Assistant.

Key Responsibilities:

• Support the semiconductor laser diode related project
• Handle optical design for laser diode coupling and packaging
• Handle fabrication, characterization and analyze the laser diode
• Purchase work within the project frame

Job Requirements:

• Bachelor’s degree in Electrical and Electronics Engineering, Material Engineering, Applied Physics, Mechanical Engineering or related field
• Proven track record of research related to photonics and semiconductor physics
• Excellent written and oral communication skills

We regret to inform that only shortlisted candidates will be notified.

Job Benefits:

• 5 days work week, Monday - Friday: 9am - 6pm
• Basic up to $3,500 + 3 months Bonus + Flexi $800
• 14 days AL
• No need to travel overseas
• Central Area

Job Description:

Travel Planning and Coordination:

• Research, plan, and arrange travel itineraries, covering flights, accommodations, car rentals, airport transfers, restaurant bookings, and activities.
• Organize and manage detailed travel schedules.

Travel Documentation:

• Prepare and secure necessary travel documents, including passports, visas, and travel insurance.
• Communication and Coordination:
• Coordinate with travel providers, airlines, and hotels to confirm arrangements and address any travel-related concerns.

Administrative Support to CEO:

• Provide general administrative assistance to the CEO, including managing emails, organizing the calendar, scheduling meetings, handling claims, and performing data entry tasks.

Administrative Support to the Office:

• Assist with office administrative duties, such as managing the office pantry, liaising with facility management, coordinating with the IT department, overseeing the company’s IT assets, supporting newcomer onboarding, handling company gifting logistics, and organizing meetings, including logistics and venue arrangements.

Additional Responsibilities:

• Perform any other tasks assigned by the CEO or HODs.

Discretion and Confidentiality:

• Handle sensitive information with the utmost discretion and maintain confidentiality at all times.

Job Requirement:

• Diploma / Bachelor's degree with 1-2 years of experience in a similar capacity (office admin experience), preferably in finance industry / travel agency
• Proficiency in Microsoft Office suite and other relevant software.
• Presentable, confident, and detail-oriented with the ability to thrive in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Resourceful, quick-witted with strong problem-solving skills. Fast replies.
• Capable of working independently while also being a collaborative team player with a high level of integrity.

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We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Responsibilities:

Acting as Personal Assistant to the Realtor, you will be responsible for the follows:

• Manage the realtor's calendar and schedule appointments, meetings, and viewings.
• Prepare marketing materials, presentations, and property flyers.
• Maintain and organize client databases and real estate documents.
• Research and compile market data and property listings.
• Coordinate property viewings.
• Manage social media accounts and online listings (if possible).
• Other administrative duties as assigned.

Qualifications:

• Minimum 1-2 years of experience as an administrative assistant or a related role.
• Excellent communication, interpersonal, and organizational skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Workspace.
• Strong attention to detail and ability to prioritize tasks effectively.
• Ability to work independently and take initiative.
• A passion for real estate is a plus!

Job Title: Truck Driver and Warehouse Assistant

Location: TUAS

Job Type: Full-Time

Job Description:We are seeking a reliable and hardworking Truck Driver and Warehouse Assistant to join our team. This dual-role position involves ensuring the timely and safe delivery of goods while assisting with warehouse operations to maintain an efficient workflow.

Truck Driving Duties:

• Operate company trucks to transport goods to and from specified destinations.
• Ensure all deliveries are completed on time and in excellent condition.
• Conduct pre-trip and post-trip inspections to ensure vehicle safety.
• Adhere to all traffic laws and company driving policies.
• Maintain accurate delivery records and handle documentation as required.

Warehouse Assistance Duties:

• Assist with loading and unloading goods from trucks.
• Organize and store inventory in designated locations.
• Prepare orders for delivery by picking, packing, and labeling items.
• Conduct regular stock checks and report discrepancies.
• Maintain cleanliness and organization within the warehouse.

Requirements:

• Class 4 license
• Previous experience in truck driving and/or warehouse operations is preferred.
• Ability to lift heavy items and operate warehouse equipment (e.g., forklifts, pallet jacks).
• Strong attention to detail and organizational skills.
• Good communication skills and a customer-oriented attitude.
• Availability to work flexible hours, including occasional weekends or overtime

• Receive and release of inventory, performs packing/unpacking and assembling (if any) include storing of incoming and outgoing stock to/from workshop inventory.
• Operating forklift for loading and unloading (including overlength objects)
• Participate in maintaining inventory accuracy through activities such as cycle count and quantity checks on incoming/outgoing materials
• Take responsibility and ownership of the goods in the warehouse
• Maintain proper housekeeping
• Ensure warehouse documentation is properly endorsed
• Update inventory and operational records promptly
• Competency in Microsoft Excel preferred
• Other ad-hoc duties assigned

1. Answering incoming calls, daily checking emails, and retrieving mail from the letter box.

2. Processing of documents (quotations, delivery orders, invoices, purchase orders)

3. Provide administrative support to Project Managers and Engineers.

4. Proper filing and photocopying of documents and admin duties.

5. Order and purchase of office stationeries and equipment maintenance.

6. Any other duties as assigned by the Management.

7.Training will be provided for new entry and interns