Job Description & Requirements

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

Summary:

Under the supervision of General Manager, the Operations Manager oversees pest management operations. He is expected to manage multiple sites or projects concurrently as assigned. He is responsible for the overall planning, deployment and management of resources of the assigned projects. He is to ensure that a ll project deliverables and customers’ expectations are met and fulfilled.

Key Responsibilities:

Plan. Pest Management Operations

• Collaborate with the teams in the management of contracts/projects.
• Attend client briefings/meetings to establish expectations, KPIs, service level agreements and related work processes.
• Conduct detailed site assessments to determine actual scope of work onsite and associated risks and challenges.
• Plan the requirements for manpower, materials, tools and equipment as well as supervision for the site.
• Establish action plans to enhance the effectiveness of pest management operations.
• Plan work schedules of teams to ensure pest management work is carried out effectively.

Executive Pest Management Services

• Communicate roles & responsibilities and performance expectations to Supervisors in charge of the site/project.
• Review site operations to track progress and allocate resources effectively.
• Undertake site visits to resolve onsite challenges that may impact scope of work or achievement of service deliverables.
• Submission of Monthly reports before the due date.

Manage safety of Pest Management Services

• Enforce workplace safety and health (WSH) regulations.
• Assess the risks associated with pest management work on site and establish safety procedures, protocols and guidelines.

Manage teams and incidents

• Manage capability development of staff. Analyze and manage incidents and emergencies at work site. Manage and report work-related incident and emergency investigations.

Others

• Participate in tender interviews, customer’s meetings and/or marketing presentations to potential clients to showcase technical capability and experience.
• Attend to other duties as may be assigned from time to time.

Roles & Responsibilities

Job Title: Full-Time F&B Operations Manager

We are seeking a dynamic and experienced F&B Operations Manager to lead daily operations and drive excellence in our food and beverage establishment. If you’re passionate about customer service, team management, and operational efficiency, we’d love to hear from you!

Key Responsibilities:

• Oversee daily F&B operations, ensuring quality service and compliance with health and safety standards.
• Recruit, train, and manage staff, fostering a positive and productive work environment.
• Handle customer feedback, ensuring high levels of satisfaction and loyalty.
• Monitor budgets, control costs, and prepare financial reports to optimize profitability.
• Manage inventory, supplier relationships, and stock levels.
• Implement marketing strategies, promotions, and seasonal offerings.
• Ensure food and beverage quality meets or exceeds company standards.
• Address operational challenges and maintain seamless service during peak hours

Requirements:

Proven experience in F&B management or a similar leadership role.
Strong organizational, problem-solving, and communication skills.
Ability to thrive in a fast-paced environment.
Knowledge of financial reporting, budgeting, and inventory management.

Job require to work on Weekends and Publice Holiday

Job Descriptions :

• Manage commercial and contractual activities within the project efficiently and effectively
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provides advice when required.
• Prepare and monitor project cost budget, cash-flow for the project, track changes in design/construction work, and variations, and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders, and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Review and negotiate contracts with clients, subcontractors, and suppliers to ensure favorable terms and minimize risks.
• Manage post-contract activities by overseeing interim claims, variation orders, and contract amendments to ensure compliance and timely resolution of disputes.
• Provide expert advice on PAM contracts and other standard forms of agreements, ensuring legal and financial obligations are met throughout the project lifecycle.
• Develop strong contractual frameworks to manage risks effectively and align with the organization’s goals.
• Lead the preparation of detailed project budgets, forecasts, and cash flow projections to ensure project profitability.
• Monitor and control project costs by conducting cost analysis, cost studies, and variance reporting.
• Implement value engineering strategies to maximize the project’s performance while reducing costs.
• Ensure timely completion of final accounts and reconciliation of project finances.
• Advise stakeholders on cost limits and suggest budget adjustments to avoid overruns.
• Perform all duties by CCCC policies, processes, and systems in the development of tender submissions, ensuring alignment with technical requirements, timelines, and business strategies.
• Assist and report to the Corporate Estimating Manager on commercial dispute resolution, and project matters
• Lead and manage the commercial team of the project
• Conduct regular commercial meetings with team members to evaluate progress, address challenges, and provide support and guidance
• Review the list of suppliers and subcontractors
• Forecast, monitor, and report to the Project Director and Project Manager about the project cashflow, S-Curves, budgets, expenses, financial performance, cost to complete and prepare mitigation measures to resolve commercial-related issues
• Prepare and estimate monthly claims to clients, based on project progress
• Review and submit documents for commercial audit purposes
• Review and submit documents for progress claims, variation orders, and final accounts
• Review, manage, and negotiate contracts from vendors, suppliers, and clients, ensuring alignment with project specifications
• Prepare project documents for procurement
• Approve progress payments and subcontractor claims
• Prepare and manage project equipment, third-party liability, site, contractor all risk, fire insurance, and claims
• Monitor financial compliance and conduct cost analysis to evaluate subcontractor quotations and claims
• Review the detailed cost estimates for the construction project
• Review the BOQs for project submissions
• Assist in preparing EOT, progress claims, and Loss & Expense claims
• Conduct risk assessments for project estimates and evaluate potential risks
• Monitor procurement processes to ensure timely delivery of materials and oversee contractual administration
• Review and manage subcontracts for project execution
• Oversees the overall cost estimation and procurement process and record
• Liaise with project teams, clients, and stakeholders to provide contractual advice and address any commercial concerns
• Maintain accurate records of estimating and procurement activities and financial transactions
• Participate in site meetings and technical discussions to ensure alignment on commercial aspects
• Conduct regular contract performance reviews and audits of subcontractors and suppliers
• Provide planning support and maintain project information for reporting purposes
• Evaluate, review, and prepare regular reports for the Corporate Estimating Manager on the performance and success of the commercial team, highlighting challenges, risks, opportunities, and project progress
• Liaise, coordinate, discuss, and negotiate with suppliers on the purchase or rental of plant machinery or equipment
• Review cost comparison before purchase or rental of machinery or equipment

Job Requirements :

• Bachelor’s Degree in Quantity Surveying or related equivalent
• At least 10 years of relevant experience in quantity surveying, or commercial roles.
• Strong organizational skills including attention to detail and a systematic approach to work
• Excellent written, communication, and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.
• 6 days work week
• Willing to work on Construction Site
• Extensive experience managing large-scale construction projects (e.g., infrastructure, MRT projects, and high-rise developments ) will be advantageous.

Job Descriptions :

• Manage commercial and contractual activities within the project efficiently and effectively
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provides advice when required.
• Prepare and monitor project cost budget, cash-flow for the project, track changes in design/construction work, and variations, and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders, and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Review and negotiate contracts with clients, subcontractors, and suppliers to ensure favorable terms and minimize risks.
• Manage post-contract activities by overseeing interim claims, variation orders, and contract amendments to ensure compliance and timely resolution of disputes.
• Provide expert advice on PAM contracts and other standard forms of agreements, ensuring legal and financial obligations are met throughout the project lifecycle.
• Develop strong contractual frameworks to manage risks effectively and align with the organization’s goals.
• Lead the preparation of detailed project budgets, forecasts, and cash flow projections to ensure project profitability.
• Monitor and control project costs by conducting cost analysis, cost studies, and variance reporting.
• Implement value engineering strategies to maximize the project’s performance while reducing costs.
• Ensure timely completion of final accounts and reconciliation of project finances.
• Advise stakeholders on cost limits and suggest budget adjustments to avoid overruns.
• Perform all duties by CCCC policies, processes, and systems in the development of tender submissions, ensuring alignment with technical requirements, timelines, and business strategies.
• Assist and report to the Corporate Estimating Manager on commercial dispute resolution, and project matters
• Lead and manage the commercial team of the project
• Conduct regular commercial meetings with team members to evaluate progress, address challenges, and provide support and guidance
• Review the list of suppliers and subcontractors
• Forecast, monitor, and report to the Project Director and Project Manager about the project cashflow, S-Curves, budgets, expenses, financial performance, cost to complete and prepare mitigation measures to resolve commercial-related issues
• Prepare and estimate monthly claims to clients, based on project progress
• Review and submit documents for commercial audit purposes
• Review and submit documents for progress claims, variation orders, and final accounts
• Review, manage, and negotiate contracts from vendors, suppliers, and clients, ensuring alignment with project specifications
• Prepare project documents for procurement
• Approve progress payments and subcontractor claims
• Prepare and manage project equipment, third-party liability, site, contractor all risk, fire insurance, and claims
• Monitor financial compliance and conduct cost analysis to evaluate subcontractor quotations and claims
• Review the detailed cost estimates for the construction project
• Review the BOQs for project submissions
• Assist in preparing EOT, progress claims, and Loss & Expense claims
• Conduct risk assessments for project estimates and evaluate potential risks
• Monitor procurement processes to ensure timely delivery of materials and oversee contractual administration
• Review and manage subcontracts for project execution
• Oversees the overall cost estimation and procurement process and record
• Liaise with project teams, clients, and stakeholders to provide contractual advice and address any commercial concerns
• Maintain accurate records of estimating and procurement activities and financial transactions
• Participate in site meetings and technical discussions to ensure alignment on commercial aspects
• Conduct regular contract performance reviews and audits of subcontractors and suppliers
• Provide planning support and maintain project information for reporting purposes
• Evaluate, review, and prepare regular reports for the Corporate Estimating Manager on the performance and success of the commercial team, highlighting challenges, risks, opportunities, and project progress
• Liaise, coordinate, discuss, and negotiate with suppliers on the purchase or rental of plant machinery or equipment
• Review cost comparison before purchase or rental of machinery or equipment

Job Requirements :

• Bachelor’s Degree in Quantity Surveying or related equivalent
• At least 10 years of relevant experience in quantity surveying, or commercial roles.
• Strong organizational skills including attention to detail and a systematic approach to work
• Excellent written, communication, and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.
• 6 days work week
• Willing to work on Construction Site
• Extensive experience managing large-scale construction projects (e.g., infrastructure, MRT projects, and high-rise developments ) will be advantageous.

A Project Manager in the construction industry is responsible for overseeing and coordinating all aspects of construction projects, ensuring they are completed on time, within budget, and to the required standards.

1. Develop comprehensive project plans, including timelines, milestones, and deliverables.
2. Use project management tools (e.g., Primavera, MS Project) to create schedules and track progress.
3. Define project scope and establish objectives aligned with client requirements.
4. Prepare and manage project budgets, ensuring cost efficiency.
5. Monitor expenditures and address any cost overruns promptly.
6. Negotiate contracts with vendors, suppliers, and subcontractors.
7. Lead and manage project teams, including engineers, architects, contractors, and other stakeholders.
8. Assign roles, responsibilities, and tasks to team members.
9. Foster collaboration and resolve conflicts among team members.
10. Serve as the primary point of contact between clients, contractors, and internal teams.
11. Provide regular project updates, progress reports, and presentations.
12. Address client concerns and adjust project plans as necessary.
13. Ensure all construction activities meet industry standards, building codes, and client specifications.
14. Conduct site inspections to verify work quality and adherence to plans.
15. Implement and enforce quality control measures.
16. Identify potential risks (safety, financial, legal) and develop mitigation plans.
17. Monitor and manage changes to project scope, schedule, and costs.
18. Ensure compliance with safety regulations and protocols on-site.
19. Review and manage contracts, ensuring all terms and conditions are met.
20. Oversee daily on-site operations and resolve any issues.

Qualifications

• A degree in Civil Engineering, Construction Management, or a related field.
• At least 5 Years of working experience in the related field.
• Experience in HDB/MOH project.
• Strong communication and negotiation skills.
• Expertise in project management tools and methodologies.
• In-depth knowledge of construction processes, materials, and regulations.
• Problem-solving and decision-making abilities.
• Leadership and team management.

A Project Manager in the construction industry is responsible for overseeing and coordinating all aspects of construction projects, ensuring they are completed on time, within budget, and to the required standards.

1. Develop comprehensive project plans, including timelines, milestones, and deliverables.
2. Use project management tools (e.g., Primavera, MS Project) to create schedules and track progress.
3. Define project scope and establish objectives aligned with client requirements.
4. Prepare and manage project budgets, ensuring cost efficiency.
5. Monitor expenditures and address any cost overruns promptly.
6. Negotiate contracts with vendors, suppliers, and subcontractors.
7. Lead and manage project teams, including engineers, architects, contractors, and other stakeholders.
8. Assign roles, responsibilities, and tasks to team members.
9. Foster collaboration and resolve conflicts among team members.
10. Serve as the primary point of contact between clients, contractors, and internal teams.
11. Provide regular project updates, progress reports, and presentations.
12. Address client concerns and adjust project plans as necessary.
13. Ensure all construction activities meet industry standards, building codes, and client specifications.
14. Conduct site inspections to verify work quality and adherence to plans.
15. Implement and enforce quality control measures.
16. Identify potential risks (safety, financial, legal) and develop mitigation plans.
17. Monitor and manage changes to project scope, schedule, and costs.
18. Ensure compliance with safety regulations and protocols on-site.
19. Review and manage contracts, ensuring all terms and conditions are met.
20. Oversee daily on-site operations and resolve any issues.

Qualifications

• A degree in Civil Engineering, Construction Management, or a related field.
• At least 5 Years of working experience in the related field.
• Experience in HDB/MOH project.
• Strong communication and negotiation skills.
• Expertise in project management tools and methodologies.
• In-depth knowledge of construction processes, materials, and regulations.
• Problem-solving and decision-making abilities.
• Leadership and team management.

A Project Manager in the construction industry is responsible for overseeing and coordinating all aspects of construction projects, ensuring they are completed on time, within budget, and to the required standards.

1. Develop comprehensive project plans, including timelines, milestones, and deliverables.
2. Use project management tools (e.g., Primavera, MS Project) to create schedules and track progress.
3. Define project scope and establish objectives aligned with client requirements.
4. Prepare and manage project budgets, ensuring cost efficiency.
5. Monitor expenditures and address any cost overruns promptly.
6. Negotiate contracts with vendors, suppliers, and subcontractors.
7. Lead and manage project teams, including engineers, architects, contractors, and other stakeholders.
8. Assign roles, responsibilities, and tasks to team members.
9. Foster collaboration and resolve conflicts among team members.
10. Serve as the primary point of contact between clients, contractors, and internal teams.
11. Provide regular project updates, progress reports, and presentations.
12. Address client concerns and adjust project plans as necessary.
13. Ensure all construction activities meet industry standards, building codes, and client specifications.
14. Conduct site inspections to verify work quality and adherence to plans.
15. Implement and enforce quality control measures.
16. Identify potential risks (safety, financial, legal) and develop mitigation plans.
17. Monitor and manage changes to project scope, schedule, and costs.
18. Ensure compliance with safety regulations and protocols on-site.
19. Review and manage contracts, ensuring all terms and conditions are met.
20. Oversee daily on-site operations and resolve any issues.

Qualifications

• A degree in Civil Engineering, Construction Management, or a related field.
• At least 5 Years of working experience in the related field.
• Experience in HDB/MOH project.
• Strong communication and negotiation skills.
• Expertise in project management tools and methodologies.
• In-depth knowledge of construction processes, materials, and regulations.
• Problem-solving and decision-making abilities.
• Leadership and team management.

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department
Implement strategy
Promote a business, product, or service
Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
Represent the marketing team to cross-functional groups including product management, sales, or customer support
Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff
Lead market research efforts to uncover the viability of current and existing products/services
Collaborate with media organizations and advertising agencies
Brainstorm ideas for new campaigns
Coordinate with the sales team and other departments to produce effective strategies
Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks
Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Responsibilities:

• Develop and implement sales strategies to achieve company sales targets and objectives.
• Manage and motivate a team of sales representatives to drive sales performance.
• Identify and develop new business opportunities, including expanding the company's client base and market reach.
• Build and maintain strong relationships with key clients and partners.
• Oversee the entire sales process, from lead generation to closing deals.
• Monitor market trends and competitor activities to effectively position the company's services.
• Collaborate with internal teams to ensure customer satisfaction and successful project delivery.
• Prepare sales reports and forecasts for management review.
• Stay updated on industry developments and emerging technologies.
• Conduct regular performance reviews and provide coaching and mentoring to the sales team.

Minimum Requirements:

• Bachelor's degree in Business, Marketing, or related field.
• Minimum 8 years of experience in sales, with at least 3 years in a cloth sales experience managerial role.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Ability to build and maintain relationships with key stakeholders.
• Knowledge of the industry and market trends.
• Entrepreneurial mindset and strategic thinking.
• Ability to work under pressure and meet deadlines.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays.

We are seeking a motivated and positive Operations Manager to join our dynamic and fast- growing team. The Operations Manager ensures seamless operations of the catering service by overseeing daily activities, managing resources, coordinating teams, and maintaining high standards of quality, efficiency, and customer satisfaction. This role is pivotal in optimizing processes, managing costs, and ensuring the company’s operational goals are met.

Key Responsibilities:

1. Operations Management:

• Plan, coordinate, and oversee daily operations across kitchen, logistics, and service teams.
• Ensure timely delivery of catering orders and adherence to service commitments.
• Develop and implement efficient workflows and processes to maximize productivity.
• Monitor inventory and manage procurement of raw materials, equipment, and supplies.

2. Team Leadership and Coordination:

• Supervise and manage kitchen staff, catering crew, delivery drivers, and support teams.
• Provide leadership, training, and motivation to ensure high performance.
• Conduct regular team meetings to review operations and resolve issues.
• Address and resolve operational conflicts or challenges effectively.

3. Quality Assurance:

• Monitor food quality, presentation, and service to ensure compliance with company standards.
• Ensure adherence to food safety, hygiene, and health regulations.
• Conduct regular inspections of facilities, equipment, and processes.

4. Customer Service:

• Liaise with the sales and customer success teams to understand client requirements.
• Ensure customer satisfaction by delivering high-quality catering experiences.
• Handle escalated customer complaints or service issues promptly.

5. Financial and Resource Management:

• Manage budgets and control operational costs to meet financial goals.
• Analyze operational data to identify cost-saving opportunities.
• Schedule and allocate resources effectively to meet business demands.

6. Strategic Planning and Continuous Improvement:

• Collaborate with senior management to develop and implement operational strategies.
• Identify opportunities for improvement in processes, technology, and service delivery.
• Stay updated on industry trends and competitor practices to maintain a competitive edge.

Qualifications and Requirements:

• Education: Diploma or Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Experience: Minimum 3 to 5 years of experience in operations management, preferably in catering or food service.
• Strong knowledge of catering operations, food safety standards, and logistics.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in operational software, inventory systems, and Microsoft Office Suite.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.

To apply, email your resume to [email protected]. Kindly note that only shortlisted applicants will be notified.

Job Description

• The Contracts/Commercial Manager is responsible for the overseeing commercial and contractual aspects related to the main contract and subcontracts, managing any commercial and contractual risk relating to the project and employ mitigation actions as quickly and effectively as possible.
• Review external providers (i.e vendors and subcontractors) terms of service and project deliverables.
• Provides contractual advisory from the commercial perspective to the project through all stages: construction, subcontracting, completion and hand-over,Provides support to the Quantity Surveyor
• team in the project, monitoring, reporting, planning and coordinating all aspects of their work.
• Proactively engages in continuous improvement and review of existing processes, systems and policies that may support the project’s contract management and administration.
• Advises on all contractual correspondence related to the project, considering commercial impact Identify, assess and manage / advise on contractual risk
• Manages contractual claims, disputes, settlements and resolution
• Communicates effectively with a wide range of stakeholders both verbally and in written notices eg. extension-of-time (EOT) , change order, etc.
• Possesses knowledge in construction/contract law & different standard forms of contracts eg. PSSCOC, SIA, LTA, REDAS, FIDIC, NEC, etc.
• Possesses leadership skills to manage internal and external stakeholders, thinks strategically and critically, exercising judgement after consideration for all aspects.
• Possesses analytical and problem-solving skills.(Is required to work both in Corporate office and/or at project sites.)

Job Requirements:

• Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields
• Minimum 10 years relevant experience in contract negotiation, administration and/or management
• Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment
• A high level of integrity, dependability with a strong sense of urgency and result oriented

This above role will play a crucial role in supporting the main Executive Assistant to ensure smooth operation of the International Business Office (IBO) administrative functions.

• Assist in booking travel arrangements, including flights, accommodation and transportation.
• Support the application process for Visas for the IBO team. Liaison with travel agencies, embassies and other group companies to confirm the latest Visa requirements for travel designations.
• Support EA to manage IBO team’s calendars.
• Manage official communications, including calls and emails. Act of point of contact between internal and external stakeholders.
• Assist in planning and organizing both internal and external meetings and events. Ensure timely communication and preparation with all relevant parties.
• Assist in reconciling and verifying the IBO team’s travel and entertainment claims in accordance with the Company’s business expense policy. This includes preparing travel requisition and submission of claims, etc via our system.
• Organise and maintain records, files and documents relating to IBO administration
• Assist in drafting and reviewing memos, letters and other correspondences
• Ensure confidentiality and accuracy in handling sensitive information
• Taking detailed meeting minutes
• Administrative duties and any other duties assigned by the Executive Assistant.

Requirements

• Minimum Bachelor’s degree in business administration, Office Management or equivalent
• At least 3-5 years’ relevant work experience
• Good communication and interpersonal skills
• High level of discretion and confidentiality

This position reports to the Director to manage all aspects of warehousing and fulfilment.

Responsibilities

Indivudual will be involved in:

1. Processing orders using our in-house ERP system. Orders mainly from online platform such as Shopee, Lazada, Amazon.

2. Picking and packing stocks as per item details indicated on packing list.

3. managing incoming stocks by sorting, labeling, and assigning space for the inventory.

4. Scanning parcels for courier team to pick up parcels.

5. General warehouse tasks which include keeping area clean and tidy.

6. Able to carry a load of 20kg

Competencies

1. Active participation in space planning.

2. Have basic knowledge on Mcrosoft Word, Excel and Powerpoint.

3. Adaptable to use inhouse ERP system.

Duration of Attachment Offered

6 Months

Position Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive specializing in Order Management. The successful candidate will play a pivotal role in ensuring a seamless order processing experience for our customers. The primary responsibility will be to manage and oversee the end-to-end order fulfilment process, ensuring accuracy, efficiency, and exceptional customer satisfaction.

Key Responsibilities:

1. Order Processing:

• Receive and review customer orders, ensuring accuracy and completeness.
• Input orders into the system accurately and in a timely manner.
• Coordinate with various departments to ensure order fulfilment within specified timelines.
• Lead and see-through end-to-end delivery process of orders (from arrangement of deliveries to delivery date)
• Handle returns enquiries and provide clear guidance to customers on return process.
• Handle all claim matters on defects and wrong pricings, etc.

2. Customer Communication:

• Communicate with customers regarding order status, delivery timelines, and any relevant updates.
• Handle customer inquiries and concerns professionally and efficiently.
• Provide proactive communication to customers regarding any potential delays or issues.
• Follow up to resolve any issues that arises.

3. Issue Resolution:

• Investigate and resolve order-related issues promptly and effectively.
• Collaborate with cross-functional teams to address any challenges in the order fulfilment process,
• To resolve feedback and address operation challenges.
• Proactively identify opportunities for process improvement to enhance overall customer satisfaction.

4. Documentation and Record Keeping:

• Maintain accurate and up-to-date records of customer orders, interactions, and resolutions.
• Prepare and maintain reports related to order processing metrics.

5. Collaboration:

• Work closely with the Sales, Warehouse, and Logistics teams to optimize order fulfilment processes.
• Collaborate with internal stakeholders to ensure alignment on customer expectations and delivery commitments.
• Foster a positive work environment.

Qualifications:

• Possess a Degree (Fresh graduate), Diploma or equivalent
• 5 years of proven experience in customer service, order management, or a related role.
• Excellent communication and interpersonal skills. Strong proficiency in written and spoken English.
• Strong organizational and multitasking abilities.
• Attention to detail and a commitment to accuracy.
• Problem-solving skills with a proactive and customer-centric approach.
• Proficiency in using order management systems and related software.

Preferred Skills:

• Familiarity with order processing systems.
• Prior experience in a fast-paced customer service environment.
• Knowledge of supply chain and logistics processes.
• Ability to adapt to changing priorities and thrive in a dynamic work environment.

Club Concierge:

• Provide a high level of customer service and assist with members and guest enquiries
• Collect green fees, buggy fees, rental club & shoe fees, corporate fees and late cancellation fees
• Assist with golf reservations for members and guests (phone, email, in-person)
• Responsible for the accountability of all sales and money transactions made during shift
• Maintain an accurate up-to-date Tee Sheet
• Communicate constantly with Golf Service Attendant, Golf Course Officer regarding any changes or updates
• Assist Corporate events with billing, registration, goodie bags, issuing score card
• Receive and process payment from Members' monthly statement and assist with refunds and billing disputes
• Prepare monthly average green fee reports
• In-charge of maintaining inventory and requisition for operation items for the CSA desk
• All stationary / operational items as well as rental club & shoe program

Club Events & Activities

• In-charge of promoting and maintaining accurate records on registration, updating of all current and newly created club activities and events
• Perform any other additional duties as and when assigned by supervisor and management whenever required

Retail Duties

• Demonstrate high level of customer service to members and guests by selling merchandise and providing information in a professional manner
• Perform opening and closing procedures for golf shop
• Assist with monthly stock take and orders for retail items
• Contribute to golf shop promotional programs both in conception and implementation of the program
• Assist and be in-charge of rotating stock, displaying merchandise in an appealing manner and keeping displays well presented and orderly
• Liaise with vendors to order stock replenishment
• Create purchase orders, contact vendors to organise delivery dates
• Lead by example for colleagues and junior staff in terms of professional appearance and customer service standards at all times

The Bio-inspired Robotics and Design Laboratory at SUTD (https://brd.sutd.edu.sg) is seeking to hire a Research Assistant and a Senior Research Assistant to support projects in soft grasping.

The Roles:

The Research Assistant and Senior Research Assistant will contribute to both fundamental and applied research in dexterous manipulation and grasping. They will be involved in developing advanced control systems for novel soft and hybrid mechanisms, aimed at next-generation applications in diverse environments, from harsh to delicate.

We are looking for innovative and passionate researchers eager to work within a multi-disciplinary team.

Responsibilities:

• Integrate sensors.
• Develop high-level robot control systems.
• Implement advanced low-level control and soft sensor feedback mechanisms.
• Support the design and prototyping of mechanisms for various grasping applications.
• Design and conduct manipulation and grasping experiments in both laboratory and real-world settings.
• Assist with publications and grant writing.

Key Requirements:

• Bachelor's or Master's degree in Electronics Engineering, Computer Science, Mechanical Engineering, Robotics, or related fields.
• Experience with ROS (Robot Operating System).
• Proficiency in SolidWorks.
• Experience in sensor integration and embedded system design.
• Familiarity with soft robotics and additive manufacturing processes is a plus, but not required.
• Familiarity with the use of LLMs for intuitive robot control is a plus, but not a required.

Join us in advancing the field of soft robotics and contributing to innovative solutions for complex grasping challenges!

JOB DESCRIPTION:

• Prepare and distribution of daily revenue and statistics report, ensure all revenue transactions are taken-up correctly.
• Investigation all the revenue discrepancies and make necessary adjustment.
• Review all rebates and allowances and manual posting transaction to ensure they are properly authorised.
• Ensure that the hotel’s policies, procedures and controls relating to Revenue Audit are adhered to.
• Attend to guest’s enquiries or disputes on billing and invoices requests.
• To be ready and responsible when assigned to perform any other duties as designated by higher management.
• Assist with the month-end closing as specified.
• Maintain complete knowledge of property management system, point of sales and manual procedures.

JOB REQUIREMENTS:

• Minimum Diploma or Higher.
• Good knowledge of Microsoft Office (Excel).
• Experienced working in a hospitality/resort industry will be a plus.
• High degree of accuracy and attention to details.
• Ability to multi-task successfully under pressure in a fast-paced environment.
• Willing to work flexible schedule in order to accomplish all responsibilities and tasks required.
• Proficiency in Oracle Opera Property Management System is an added advantage.

Under limited supervision, the technician will install, service, and repair electronic equipment on board ships. You will test, adjust, and troubleshoot components, PCBs, sub-assemblies, and antennas. Load, update, and modify software. Use your knowledge of electronic theory and circuitry to address a variety of technical problems. Make intelligent use of complex schematics, and manuals to accurately achieve assignments. Upon completing the assignment, you will compose a detailed service report.

most Original Equipment Manufacturers in the Marine/ Oil & Gas industry including and not limited to: SPERRY, FEDERAL SIGNAL, SEATEL, SAILOR, FURUNO, JRC, JOTRON,DANELEC, NINGLU, SKIPPER, ORLACO,HIKVISION,AXIS, PELCO, etc

We are seeking a highly skilled and motivated Assistant IT Manager to oversee and manage the effective operation of our company’s IT infrastructure. This role requires a balance of technical expertise, project management, and strategic leadership to ensure our IT systems are aligned with the company’s objectives, security requirements, and business needs. The successful candidate will demonstrate strong leadership, a solid understanding of industry best practices, and a proactive approach to solving complex IT challenges.

Key Responsibilities:

1. Leadership and Strategy: Lead the IT department in developing, implementing, and maintaining IT infrastructure and systems to ensure reliable and efficient operations. Drive the delivery of high-quality IT services to meet business needs and strategic goals.
2. IT Planning and Implementation: Develop and execute IT strategies, plans, and initiatives to ensure data security, optimize organizational effectiveness, and drive innovation. Identify and implement advanced IT solutions that improve business operations.
3. Project Management: Manage the full lifecycle of IT projects, from planning and conceptualization to execution. Ensure comprehensive documentation, clear project timelines, and adherence to budgets.
4. Process Improvement & Digital Transformation: Identify and lead internal projects aimed at enhancing process efficiency, promoting digital transformation, and streamlining workflows.
5. IT Security: Develop and enforce IT security strategies, policies, and procedures to protect company data and assets across headquarters and multiple operational locations. Oversee the implementation of security measures and ensure compliance with best practices.
6. Policy Development & Compliance: Establish and enforce IT policies, including IT asset lifecycle management, and ensure compliance with regulatory requirements. Develop procedures for safeguarding data and recovering information assets in the event of a disaster.
7. Industry Awareness and Recommendations: Stay up to date with emerging IT trends and technologies. Provide informed recommendations to senior management regarding the protection, storage, and optimal use of data to enhance organizational effectiveness.
8. Asset Management: Oversee the management of IT assets and inventories, ensuring accurate tracking and reporting.
9. Service Management: Manage service level agreements (SLAs) to ensure timely and efficient responses to user requests and queries, ensuring high customer satisfaction.
10. Documentation and Reporting: Ensure that all IT infrastructure, software licenses, and system configurations are properly documented. Maintain clear and accurate records of all software modifications and updates.
11. Training and Development: Design and conduct training sessions for end-users on IT systems, tools, and best practices to promote effective use of technology within the organization.
12. Ad-hoc Projects and Tasks: Assist with any other IT-related projects or tasks as required to support the business.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Electronics Engineering, or a related field.
• Minimum of 5 years of experience in IT management or related fields, with at least 3 years of experience in project management.
• ITIL Certification or equivalent is highly preferred.
• Strong knowledge of data management, network security, and governance best practices.

Job Title: Salon Manager (Herbal Treatment Store)

Job Description:

We are looking for an experienced and motivated Salon Manager to lead and oversee the daily operations of our herbal treatment store. The ideal candidate will have strong leadership skills, a passion for customer service, and the ability to manage both staff and operations effectively.

Key Responsibilities:

1. Team Leadership & Supervision:Lead, motivate, and manage a team of salon staff to deliver exceptional customer service and meet performance goals.
   Conduct regular training and mentoring sessions to ensure staff are knowledgeable about herbal treatments and products.
   Schedule and delegate tasks to staff, ensuring optimal workflow and productivity.
   
2. Customer Experience Management:Monitor and enhance customer satisfaction by ensuring a consistent, high-quality salon experience.
   Handle customer inquiries, feedback, and complaints professionally to maintain strong customer relationships.
   
3. Operational Oversight:Oversee the daily operations of the salon, including opening and closing procedures, inventory management, and equipment maintenance.
   Ensure all treatments and services are delivered in compliance with company standards and hygiene regulations.
   Monitor and manage stock levels of herbal products and salon supplies, placing orders as needed to prevent shortages.
   
4. Sales & Revenue Management:Drive salon sales by promoting herbal products and upselling services to customers.
   Track and analyze sales performance, preparing reports and identifying areas for improvement.
   
5. Administrative Duties:Manage staff schedules, attendance, and performance reviews.
   Prepare and submit operational reports to the Outlet Manager.
   Implement and monitor adherence to company policies and procedures.
   

Requirements:

• Proven experience in salon management or a similar leadership role.
• Strong organizational and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Knowledge of hair care and salon services, with an interest in herbal treatments.
• Proficient in inventory management and basic administrative tasks.

What We Offer:

• Comprehensive training in herbal treatments and products.
• A dynamic and supportive work environment.
• Opportunities for professional growth and advancement.

If you are a proactive leader who thrives in a customer-focused environment, we encourage you to join our team and help us provide natural and effective hair treatment solutions to our valued clients.

SUMMARY

· This position is responsible for supporting projects leading to the success of project.

· The Project Manager to lead the project team in achieving project goals and gaining high customer satisfaction.

· The Project Manager will ensure the quality of the project is met within the allocated budget and timeline.

SUPERVISORY RESPONSIBILITIES

· Mentor and lead Project Managers in completing projects within allocated resources as assigned by PM Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Including the following with other duties as assigned:

· Responsible for driving customer satisfaction through focus on accountability and quality.

· Be the point of contact for customer to all issues.

· Drives global meetings of project on behalf of customer to assure the success of project.

· Continuous tracking of project performance and schedules of internal stakeholders and external stakeholders.

· Validate project workscope, ensure up to date technical scope of work.

· Assure compliance to contract commitments and ensure turnkey design within scope of work.

· Identify out of scope work to sales and initiate CIP to sales if necessary.

· Assure proper coordination between internal departments (all technical project lead) and project stakeholder for technical integration with a project execution plan.

· Coordinate with all project stakeholders and customer to align towards common objectives and goals of the program.

· Integrate stakeholders’ timeline and develop a detail plan with key activities (timeline) into an overall project schedule and ensure all team member, suppliers and customer are fully acceptable to it.

· Understands intermediate regulatory certification requirements and provide recommendation to customer for meeting regulatory certification requirements in the turnkey packages per workscope.

· Create and manage project budgeted resources (hours and hard cost), cost recording, control and forecasting.

· Identifying risk and create risk management analysis with means of stop light chart, etc and present to management during weekly project review meeting.

· Implement and improve good Project Management Tools for effective usage.

· Continuous maintaining the relevance of Project Management Processes & Procedures.

· Overseas travel will be required.

· Other duties as assigned.

QUALIFICATION REQUIREMENTS

· Qualified degree or Masters in Mechanical/Electrical Engineering, Aerospace Engineering.

· At least 4-5 years experience in aircraft interior reconfiguration engineering.

· Knowledgeable of aircraft and interior reconfiguration engineering requirements.

· Able to read and understand aircraft designs, drawings and specifications.

· Good understanding of Part 25 regulatory and compliance requirements.

· Able to apply knowledge of business and management principles involved in strategic planning, equipment allocation/management, complex leadership techniques and coordination of people and resources.

· Able to work in a team environment and accept required roles, responsibilities and accountability.

· Able to multi-task and work independently

• Young & energetic

• Committed to teamwork

• PLC programming

• Minimum Diploma or experience in relevant field (e.g., electronics/ electrical)

• Control panel fabrication

• AutoCAD

• Field troubleshooting

• Site survey/coordination

JOB DESCRIPTIONS:

• Create a variety of ongoing promotional activities to increase revenues. These can include daily specials, coupons, discounts, a loyalty restaurant that encourages repeat dining, desserts and drinks. In addition to these types of promotional activities, able to develop larger business opportunities, such as group sales, offsite catering, delivery service and corporate events.
• Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews;
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Identify supplier candidates, perform/commission/review audits for food safety, HACCP, and processing capability
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals
• To ensure prompt and courteous service is extended to both internal and external customers
• To work closely with Catering and Front Office to ensure all details of the contract were delivered timesly and customers depart satisfied
• Closely work with Central kitchen to deliver services to clients
• Gathering, investigating, and summarizing market data and trends to draft reports
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities
• Perform other duties as and when assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 5 years Experienced in B2B FMCG sales especially with wholesalers, supermarkets, Indian restaurants etc
• Comprehensive knowledge of different types North & South Indian cuisines (Vegetarian & Non-Vegetarian) is highly preferred
• Must have experience in Indian catering.
• Comprehensive knowledge in Indian Food culture and techniques
• 2A/2B/ Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift and multi tasking is required
• Able to work long hours and available especially on weekends and public holidays in line with business needs, the flexibility to work late evenings with prolonged period of standing (strictly off day on weekdays)
• Ability to work under pressure and fit into work culture
• Deep understanding of category terminology, market trends and industry
• Strive towards meeting/exceeding sales goals and monthly sales target
• Ability to remain calm and make quick decisions under stressful circumstances
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.
• Customer-focused, with excellent written and verbal communication, networking and negotiation skills
• Ability to work under pressure, in a fast-paced environment and meet deadlines