Compliance

• Analyse internal operational systems to ensure compliance with contractual requirements and works standards.
• Create, modify, update and implement the work methodology and procedure.
• Develop risk management strategies and managing company’s WSH requirements.
• Design control systems to address cases of violation of operational direction.
• Planning and arranging training programs for staff to meet contractual & regulatory requirements.
• Liaise with other department to ensure that operation department is in line with company’s policies.
• Advise and report to the executive management on operational related matter, risks and any other policy development.

Quality

· Oversee and point of contact for implementation of smart technology for the entire organisation. (Robotics, smart system and TMS)

• Provide strategic advice to the project staff for the understanding & identification contractual requirements
• Review of any project related correspondence and proposing a suitable strategy for preparing the response and advising on potential contractual implications arising therefrom.
• Ensure that signed contracts are communicated to project staffs and to provide contract awareness, interpretation and advice to project team.
• Formulating monthly project budgeting report for senior management monitoring and analysis.
• Perform, ensure, monitor & checking of all project monthly report submission/ claims requirements for billing.
• Assist in ISO audit and implementation

Operation

Managing certain high-profile contract/Site

Handle the day to day operational requirements

Description:

-Executing the company’s digital marketing campaigns. He/she is involved throughout the campaign ideation, planning, implementation, measurement, and optimization process. It is therefore essential that he/she has hands-on experience using various digital marketing platforms.

-The Digital Marketing Executive works closely with the internal marketing team and/or digital agencies to achieve specific company objectives set by the Head of Marketing such as; increasing digital sales, lead generation, brand engagement, and conversions.

Job Requirements:

· Assist the team in the development of the overall digital marketing strategy
· Optimize web pages such as the homepage, landing pages, product pages (on-page SEO) in terms of improving content quality, keyword optimization, and user experience to boost organic search rankings
· Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile etc)
· Conduct regular technical SEO audits and *generate report* and work with the web development team to fix technical website issues
· Keep up to date with the latest SEO trends, search algorithm updates, new SEO tools and best white hat practices.
· Conduct research on market trends, brand’s audiences and competitors and end-to-end consumer journey to drive engagements and conversions
· Analyze digital marketing analytics reports and share insights with the team to develop optimization plans
· Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team
· Manage the creation of relevant and engaging digital content for publishing onto various digital platforms
· Manage digital advertising campaigns.
· Diploma/Degree or professional certification in either Marketing, Digital Marketing, Public Relations or Mass Communication
· SEO Certification and/or experience in SEO is preferred
· Flair in strong creative design and copywriting skills is a plus

Fully responsible for the day to day operation of building.

Coordinate all maintenacne and administrative staff assigned to the building.

Carry out all maintenance functions to the highest standard expected for the client and the subsidary proprietors.

Coordinate personnel of providing maintenance, finance, security, fire safety and car park management.

Ensure all contract works / rountine servicing are carried out accordingly as specified in their contracts agreement.

Review all contracts, agreements and insurance before their expiry and recommend renewal or call for quotation / tender.

Co-ordinate council meetings and general meeetings.

BUSINESS DEVELOPMENT MANAGER Job description

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

DIGITAL MARKETING MANAGER Job description

We are looking to hire an experienced Digital Marketing Manager to oversee the development and implementation of our company’s online marketing strategies. In this role, you will be responsible for discussing marketing strategies with the sales and marketing team, managing the company’s social media platform, identifying marketplace trends, and coordinating advertising efforts.

You should have in-depth knowledge of digital marketing strategies, excellent project-management skills, and advanced knowledge of social media trends. A top-class online marketing manager drives sales by evaluating current market trends and creating specialized campaigns for associated target groups

Duties and Responsibilities

• Meeting with the sales and marketing team to discuss digital marketing strategies.

• Designing and implementing online marketing strategies across all digital platforms.

• Managing the company’s social media platform and web advertising.

• Developing social media strategies.

• Identifying the latest trends and technology within the industry.

• Analyzing site traffic including click navigation, shopping patterns, and purchase conversion.

• Assessing the online user experience and developing strategies

• Maintaining customer communications with weekly reports, news articles, and industry guides.

• Monitoring and maintaining the media budget.

• Preparing and presenting digital marketing reports.

Requirements and Qualifications

• In-depth knowledge of digital marketing techniques.

• Experience with social media networking and advertising.

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Oversee the Concierge team to ensure the highest quality of service experience to our guests while maintaining smooth operations.
• Involved in operations and be accountable for the Concierge teams service delivery, provides coaching and advisory to help team members deliver the expected service experience.
• Actively refine the service standards and SOPs; communicate and cascade to team members and our service partner to ensure they are adhered to.
• Ensure counter coverage with review of in-house/outsourced team staffing rosters; stand-in at the counter in the event of staff shortage.
• Attend to special events e.g. VIP visits, service recovery incidents or escalated feedback.
• Actively curate and deliver training contents to constantly refresh the Concierge team on the SOPs, service best practices and other contents.
• Respond to customer feedback emails, collate feedback register on a monthly basis with recommendations on improvements.

Requirements:

• Min Diploma in any discipline
• 8 to 10 years of relevant concierge experience
• Experience in leading and managing a team
• Experience in premium luxury hospitality establishments e.g. hotels, airlines, Grade A commercial buildings will be an advantage
• Able to conduct stand-up training on service & SOP matters

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $5,300 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

A self-directed team player in the Distribution & Marketing Department focusing on supporting and managing business plans and strategies to promote business growth.

Key Responsibilities include:

• Assist and support the CEO in the following (but not limited to):
• Support in recruitment and outreach efforts
• Review work processes and controls to improve effectiveness and efficiency
• Ensuring all operations are compliant with internal guidelines and regulatory requirements
• Assist in the preparation of business papers of the various financing schemes and incentives
• Monitoring, validating, and reporting on all financing schemes and incentives
• Timely reporting and analysis on all financing schemes and incentives to ensure achievement of plans and objectives
• Provide administrative support and perform any other project and ad-hoc tasks to assist the team
• Support the CEO in various corporate projects and initiatives

Requirements:

• Possess at least a Diploma
• Excellent organizational and time management skills
• Strong written and verbal communication skills with the ability to present analysis and recommendation.
• Good Problem-solving skills
• Excellent MS office skills - Powerpoint and Excel.
• Project Management and Business Analysis skills
• 2-3 years relevant experience
• Ability to work well under pressure and managing tight deadlines in a fast-paced environment
• Capable of managing multiple tasks priorities effectively

If you thrive in fast-paced environments where every conversation is an opportunity to make an impact, you are the rainmaker we seek.

Company Description

The Edge Singapore is an independent publication that provides in-depth and analytical coverage on business and investments, as well as views on the economy and social issues. The publication aims to offer readers valuable insights and perspectives on various topics. The Edge Singapore is active on social media platforms such as Facebook, Telegram, and Twitter.

Role Description

From print to digital and beyond, your work will help shape the advertising strategies of some of the most exciting brands. This is a full-time, on-site role as an Advertising Sales Account Manager at The Edge Singapore in Singapore. The role involves managing advertising sales accounts, developing sales strategies, building client relationships, and achieving sales targets. The Advertising Sales Account Manager will also collaborate with internal teams to ensure effective execution of advertising campaigns.

Qualifications

• Strong Sales, Negotiation, and Client Relationship Management skills
• Experience in Advertising Sales or related field
• Knowledge of Marketing and Advertising principles
• Excellent Communication and Presentation skills
• Ability to work well in a team and independently
• Proficiency in productivity tools such as Microsoft/Google Suite.

Job Advertisement: Part-Time Finance Manager

Location: Singapore
Position Type: Part-Time (3 days per week)

Are you a seasoned finance professional looking to make a meaningful impact? Our non-governmental organization (NGO), dedicated to improving the lives of low-wage migrant workers, is seeking an experienced Part-Time Finance Manager to oversee our financial operations and ensure our continued growth and sustainability.

ABOUT HOME

The Humanitarian Organization for Migration Economics (www.home.org.sg) is a Singapore-based NGO founded in 2004. HOME is dedicated to empowering and supporting migrant workers who experience abuse and exploitation. We provide immediate crisis intervention, casework support, as well as skills training programmes to achieve our goal of enhancing the wellbeing of migrant workers.

KEY RESPONSIBILITIES

Financial Planning and Oversight

• Develop budgets, monitor financial performance, and provide strategic advice to ensure financial sustainability.

Reporting & Compliance

• Prepare financial reports, ensure regulatory compliance, and manage audits and tax submissions.

Grant & Donor Management

• Oversee grant budgets, track expenditures, and ensure funder reporting requirements are met.

Internal Controls & Risk Management

• Establish financial policies, manage risks, and maintain robust internal controls.

Team Collaboration and Leadership

• Supervise the bookkeeper and provide financial insights and leadership to support organisational goals.

KEY REQUIREMENTS

• Professional accounting qualification (e.g., CPA, ACCA, or equivalent).
• Minimum of 8 years of experience in financial management, preferably in the non-profit sector.
• Strong knowledge of regulatory compliance, accounting standards, and audit processes.
• Excellent analytical, organisational, and communication skills.
• Proficiency in accounting software and financial reporting tools.
• Commitment to the mission and values of the organization.
• Singapore Citizen or Permanent Resident.

Why Join Us?

• Opportunity to work with a passionate and dedicated team.
• Flexible work arrangements (3 days per week), with WFH options.
• Contribute to a meaningful cause that makes a tangible impact in the lives of migrant workers.

Application Process:
Interested candidates are invited to submit their CV and a cover letter outlining their suitability for the role to <hr@home.org.sg> by 3 February 2025.

Salary & Benefits

• S$3,500–$4,000 per month

Please note that we will begin reviewing applications immediately and reserve the right to close the advertisement early if a suitable candidate is found. Therefore, we encourage you to apply as soon as possible.

Please also note that only shortlisted applicants will be contacted for an interview.

• Responsible for Singapore, as well as the rest of the Southeast Asia region
• Develop strategies and action plans for each market segment.
• Promote the company to key stakeholders and keep them updated on new products and solutions.
• Build and maintain a pipeline of business opportunities.
• Ensure the company is added to the vendor lists of target clients, government agencies, consultants, and EPCs
• Identify key projects with target clients, government agencies, consultants, and EPCs.
• Negotiate and secure opportunities with customers for targeted projects.
• Support the development of products and solutions based on customer needs.
• Assist in analyzing the current business strengths, weaknesses, and market intelligence with the team.
• Any other adhoc duties as assigned

Requirements:

• Degree in Electrical Engineering or equivalent
• Min 4 years experience in related fields
• Experience in project of consultancy is an advantage
• Location: Promenade
• Working Hours: Mon-Fri (8.30am-5.30pm)
• Salary: Up to $8000 + Allowances
• Able to start work immediately or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

• Content Strategy and Planning:Develop and execute content commissioning strategies aligned with the company’s immersive media goals.
  Identify emerging trends in immersive experiences (VR, AR, MR) to curate innovative content.
  
• Content Acquisition and Development:Source and commission high-quality immersive content from creators, studios, and production houses.
  Evaluate pitches and proposals, ensuring alignment with brand vision and audience engagement.
  Collaborate with creative teams to refine concepts, scripts, and production plans.
  
• Project Management:Oversee the end-to-end lifecycle of commissioned projects, from concept approval to final delivery.
  Manage budgets, timelines, and milestones to ensure projects are delivered on time and within scope.
  
• Industry Networking:Build and maintain relationships with creators, producers, and technology partners in the immersive media space.
  Represent the company at industry events and festivals to scout for talent and innovative projects.
  
• Audience and Market Analysis:Conduct research on audience preferences and market trends to inform content decisions.
  Use data-driven insights to prioritize projects that maximize impact and ROI.
  
• Quality Assurance:Ensure commissioned content meets technical and creative standards, including compatibility with immersive platforms.
  Provide feedback and support to creators to achieve optimal outcomes.
  
• Collaboration and Team Leadership:Work closely with marketing, technical, and distribution teams to align content with company objectives.
  Lead brainstorming sessions and foster an environment of creative collaboration.
  
• Budgeting and Financial Oversight:Manage commissioning budgets effectively, ensuring cost-efficiency and maximum value.
  Negotiate contracts and licensing agreements with content creators and vendors
  

Responsibilities

• To assist Operations Director/Project Director lead site construction team in ensuring smooth execution of work.
• To schedule and plan ahead works so that site problems can be resolved before they have impact of cost, overall schedule and quality.
• To review the equipments / materials requisitions.
• Manage correspondence & documentation with Client/Client' Representative and Subcontractors.
• Day-to-day management of site, including supervising and monitoring the site labourforce and the work of any subcontractors.
• Liaising with authorities, client's representatives, sub-contractors and consultants to ensure smooth execution of works.
• Checking and ensuring all plans and work are as per specifications and drawings.
• Resolving any technical difficulties and problem that may arise on site.

Requirements

• Candidate must possess at least Bachelor's Degree/Professional Degree in Engineering (Civil) or equivalent recognised Degree by the P.E. Board.
• At least 5 Years of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Committed and responsible towards job
• Able to take ownership, proactive firm
• Strong leadership, coaching skills and and organzing abilities.
• Able to work independently

**To apply, kindly submit your CV to [email protected], (only write-in)**

Job Description & Requirements

We are seeking a driven and results-oriented above to join our team. The ideal candidate will be passionate about sales, highly motivated, and eager to drive business growth. If you thrive in a dynamic environment and have a hunger for success, we want to hear from you!

Job Description

• Identify key opportunities and execute a pipeline of prioritised deals
• To create business opportunities by increasing customer interaction in particular through increased valuable, productive time with the customer at relevant level
• Responsible for customer success and satisfaction, delivering the best-possible outcomes and exceptional experiences for the customer
• Participate, as needed, at multi levels including end users and executive management to develop opportunities, delivering formal presentations and proposals, and engage in face-to-face meetings with key prospects and customers
• To ensure main customers are visited on a regular basis and recommending new products and services to ensure customer satisfaction
• To follow up quotes in a timely manner with the customer and to ensure sales funnel is kept up to date with accurate information for forecasting purposes
• To communicate frequently with the project team regarding enquiries and project tender
• Make outbound prospecting calls and communicate via email and social media

Requirement

• 2-4 years of sales, business development, or key account management experience. Fresh graduate welcomed for Executive role
• A proven track record of executive work in a technology-driven and product-oriented environment focused on condo's intercom, smart devices, with complex stakeholders
• Experience in managing B2B relationships with ecosystem partners - property developers, real estate
• Managing agent, contractors, etc
• Proactive, self-driven and hungry for success
• A very strong results & goal orientated person

About Us:

SGC Consulting Services Pte Ltd is a renowned student recruitment agency in Singapore, dedicated to connecting international students with leading schools and colleges across the country. To expand our network and drive growth, we are seeking a proactive and results-oriented Business Development Manager to establish new partnerships and enhance our market presence.

Key Responsibilities:

• Business Development Strategy:Develop and execute strategies to identify and secure new business opportunities in student recruitment.
  Build and expand the company’s network of partner institutions, agents, and other stakeholders.
  
• Partnership Management:Cultivate and maintain strong relationships with schools, colleges, and other educational institutions in Singapore.
  Negotiate and formalize agreements with partners to promote their programs.
  
• Market Expansion:Research and analyze new markets to identify opportunities for business growth.
  Develop tailored strategies to attract students from various regions worldwide.
  
• Sales and Lead Generation:Lead initiatives to generate qualified leads and ensure a steady pipeline of student enrollments.
  Collaborate with the marketing team to align campaigns with business development goals.
  
• Event Representation:Represent the company at education fairs, expos, and networking events to promote its services and build connections.
  Host workshops, webinars, and meetings to engage potential clients and partners.
  
• Performance Monitoring:Track and analyze the performance of business development initiatives, providing regular reports to the management.
  Identify and address areas for improvement to ensure sustainable growth.
  

Requirements:

• Education:Bachelor’s degree in Business Administration, Marketing, or a related field.
  
• Experience:Minimum of 3 years of proven experience in business development, preferably in the education or student recruitment sector.
  
• Skills:Strong interpersonal and negotiation skills with the ability to build lasting relationships.
  Excellent strategic planning and problem-solving abilities.
  Proficiency in CRM systems and business analytics tools.
  Self-motivated, results-driven, and able to work independently.
  

What We Offer:

• Competitive salary based on experience.
• Opportunities for professional growth and career advancement.
• A collaborative and innovative work environment.

• Degree in Electrical Engineering.
• Good design and installation knowledge of electrical in commercial & industrial buildings.
• With strong leadership skill, ability to be agile, can adapt quickly to change and pivot, high level intiative, project management and communication skills.
• Able to work independently and under pressure.
• Minimum 5 years’ relevant working experience and proven track records in Singapore.
• Fluent in spoken English.
• Preferably with Class 3 driving license

Job Summary

We are seeking a dynamic and experienced Sales and Marketing Manager with a strong background in real estate to join our team. The ideal candidate will be responsible for developing and implementing comprehensive sales and marketing strategies to promote our real estate projects and drive sales growth. This role requires a combination of strategic thinking, creative problem-solving, and effective leadership to achieve our Group’s business objectives.

Job Description

• Develop and execute strategic sales and marketing plans to achieve sales targets and maximise revenue for our real estate projects.
• Identify target markets and demographics, conduct market research, and analyse market trends, pricing strategies, competitors’ sales and marketing activities, to tailor to our overall sales & marketing strategies accordingly.
• Stay up-to-date with industry best practices, emerging trends, and technologies to continuously improve sales and marketing effectiveness.
• Collaborate with cross-functional teams including sales, design, and development to ensure alignment of marketing efforts with project objectives.
• Create compelling marketing materials such as brochures, presentations, advertisements, and digital content to showcase properties and attract potential buyers.
• Oversee digital marketing initiatives including website development, social media campaigns, email marketing, and online advertising to generate leads and engage with customers.
• Lead and mentor a growing team of sales and marketing professionals, providing guidance, training, and support to foster their professional growth and performance.
• Manage and nurture relationships with existing clients, real estate agents, brokers, and other industry professionals to drive referrals and repeat business.
• Monitor sales performance metrics, track progress against targets, and prepare regular reports for management review.
• Formulate pricing strategies as well as execute marketing plans and activities that are in line with the overall sales & marketing plan.
• Oversee product sales launch matters, which included sales gallery, liaising with marketing agencies, monitoring of progress of sales, handle after-sales administration, implementation of sales documents, monitor and manage expenditures against the approved budget.

Requirements

• Bachelor's degree in Real Estate, Marketing, Business Administration, or a related field.
• Proven track record of success in sales and marketing roles of at least 7 years of experience in a managerial or leadership capacity, within the real estate industry.
• Strong understanding of real estate market dynamics, property development processes, and sales cycles.
• Excellent communication skills with the ability to articulate complex ideas clearly and persuasively.
• Strategic thinker with a creative mindset and a keen eye for detail.
• Demonstrated leadership ability with experience managing and motivating teams to achieve results.
• Ability to thrive in a fast-paced, deadline-driven environment while managing multiple projects simultaneously.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Passion for real estate and a commitment to delivering exceptional customer experiences.

Job Scope:

• Managing & Directing the assigned project resources to best meet project objective
• Ensure all changes to specifications, work scopes, and drawings are properly documented
• Efficient management of resources and materials
• Responsible for project and site supervision, attend site meetings, coordination with sub-contractors, suppliers, consultants and clients and all scope of work that is require in the smooth implementation of a successful project development
• Assist in resolving any issues or challenges that may arise during the project execution
• Conduct regular site inspections and quality control checks
• Ensure compliance with safety regulations and industry standards
• Collaborate with internal teams to ensure successful project delivery
• Manage material at the construction site to ensure zero wastage and no overstock of material
• Manage manpower and overtime costs to ensure optimal cost-benefit within or below budget
• Coordinate and communicate with project teams, subcontractors, and suppliers
• Ad hoc duties as assigned

Job Requirements:

• Minimum 3 years of relevant experiences in Interior Fit-out Industry
• Minimum higher NITEC/Diploma holders or candidates with relevant experience and proven track records will also be considered
• Experience in Construction/Interior Design/Furniture Industry will be an added advantage
• Able to start work within short notice preferred

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

BUSINESS DEVELOPMENT MANAGER Job description

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

DIGITAL MARKETING MANAGER Job description

We are looking to hire an experienced Digital Marketing Manager to oversee the development and implementation of our company’s online marketing strategies. In this role, you will be responsible for discussing marketing strategies with the sales and marketing team, managing the company’s social media platform, identifying marketplace trends, and coordinating advertising efforts.

You should have in-depth knowledge of digital marketing strategies, excellent project-management skills, and advanced knowledge of social media trends. A top-class online marketing manager drives sales by evaluating current market trends and creating specialized campaigns for associated target groups

Duties and Responsibilities

• Meeting with the sales and marketing team to discuss digital marketing strategies.

• Designing and implementing online marketing strategies across all digital platforms.

• Managing the company’s social media platform and web advertising.

• Developing social media strategies.

• Identifying the latest trends and technology within the industry.

• Analyzing site traffic including click navigation, shopping patterns, and purchase conversion.

• Assessing the online user experience and developing strategies

• Maintaining customer communications with weekly reports, news articles, and industry guides.

• Monitoring and maintaining the media budget.

• Preparing and presenting digital marketing reports.

Requirements and Qualifications

• In-depth knowledge of digital marketing techniques.

• Experience with social media networking and advertising.

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

Business Development Manager

Job Description

The ideal candidate;

• Identifies opportunities to grow overall business revenue and brand image, through adoption of various marketing mechanisms
• Actively engages in competitive analysis of market trends in Singapore and Asia, so as to extend strategic business development initiatives
• Conduct business opportunity research in order to propagate enhanced patronage through launches of new products
• Establish contacts with players from other companies within the same industry in order to promote franchising opportunities so as to increase the brand outreach locally and within Asia
• Keep track of latest competitor developments and recommend changes accordingly
• Build-up and manage a team of business development executives, in order to develop and enhance a networked outreach
• Establish, develop and execute a Customer Loyalty Program through email, SMS, phone (cold-calling) and social media marketing mechanisms
• Responsible for developing corporate clientele and negotiating a range of standard & non-standard B2B customer requests
• Researching organisations to find new customers and identify key decision makers in order to promote services and products
• Identify, propose, and execute potential business deals such as but not limited to, tender biddings, corporate catering orders and establish partnerships with event management firms
• Possesses an in-depth understanding of food processing and manufacturing financial costs
• Experienced with a strong understanding of Google AdWords in order to propagate and monitor marketing initiatives closely
• Keeps abreast of latest market information in order to better align the business with changing market trends and requirements
• Follows up on quotation requests so as to facilitate sales growth
• Forecasting sales targets and ensuring they are met
• Engaging in up-selling and cross-selling of products and services
• Actively seek and build a network of commissionable introducers so as to enhance patronage
• Attend events, conferences and ceremonies in order to identify operational streamline possibilities
• Preparation of business proposals and offer letters to prospective partners, and collaborators

Job Requirements

Academic Qualifications

Masters in Business Administration (MBA) with 4 yrs experience

or

Bachelors In Business Administration(BBA) with 3 years of work experience

Job Summary

The Sales Manager is responsible for leading and overseeing the sales team to achieve revenue targets and drive business growth. The ideal Sales Manager should have deep experience with the entire sales process. He/she should have a sharp mind and an ability to coach, advise, or motivate team members, while building and maintaining a high-performance team. He/she will develop sales strategies, set goals, and analyse performance data to maximise sales effectiveness. The sales manager will be reporting to the sales director in Singapore.

Job Responsibilities

- Oversee the entire day to day sales process/operations and sales team

- Represent the company effectively with comprehensive knowledge of our offerings

- Recruit, train, and motivate sales executives

- Identify team knowledge gaps and provide training solutions

- Plan and execute strategic sales goals, analyze performance data, and make forecasts

- Develop and implement a sales strategy to expand the customer base and global reach

- Collaborate with relevant departments to ensure projects and sales activities are delivered on time and meet client specifications

- Lead contract negotiations and manage costing, site surveys, and project tenders

- Coordinating proposal development, reviewing RFPs/RFQs, and ensuring tender submissions are compelling, compliant with company and country regulations, and delivered on time

- Conduct market research to align strategies with industry trends

- Generate leads, build long-term relationships, and manage pre-sales and post-sales activities

- Prepare and deliver client presentations and manage sales opportunities

- Provide customer support and coordinate with internal teams to meet requirements

- Maintain sales, specifications, project status, customer interactions records for reporting and analysis

- Review and optimize operational policies and procedures whenever required

Job Requirements

- Have minimum 5 years of experience in presales, project management and/or bid management role in relevant industry, preferably from Housekeeping, Environmental, Facilities Management background

- Excellent strategic planning and organizational abilities

- Good communication skills, written, verbal and interpersonal

- Outstanding communication and people management abilities

- Proficiency in MS office

- Strategic agility and adaptability to a fast-paced environment

- Proven track record of achieving and exceeding sales targets

Job Description

• To manage the 24-hour call centre with the assistance of the call centre executives and be contactable in case of urgent situations.
• Lead, manage, and motivate a team of call centre staff to achieve high levels of customer satisfaction, productivity, and performance
• Provide ongoing coaching, feedback, and performance reviews to ensure that all staff meet or exceed service standards and take disciplinary action if required
• Deal with escalated customer complaints, technical inquiries, and complex issues that staff are unable to resolve.
• Monitor call volume, response times, and service quality to meet established KPI
• Develop/amend and implement procedures for handling different types of customer inquiries, including emergency calls, service requests, and product questions
• Ensure proper call documentation and follow-up processes are followed to track issues and resolutions.
• Track and analyze key performance metrics, including call volume, response time, issue resolution rates, and customer satisfaction scores.
• Prepare and present regular reports on call centre performance to section heads & senior management.
• Develop action plans to improve performance based on data analysis, customer feedback, and team performance reviews
• Work closely with the technical support and service teams to ensure customer issues are resolved quickly and effectively.
• Communicate company updates, policy changes, and product/service information to the team.
• Foster a collaborative environment within the call centre and with other departments to ensure seamless operations.
• Identify areas where team members may need additional training or development and coordinate with the relevant sections.
• Ensure all agents are up to date on product knowledge, safety standards, and customer service techniques.
• Continuously improve training materials and processes to adapt to new challenges and technologies in the elevator industry.
• Liase with store personnel for issuance of spare parts
• Ensure emergency stocks at call centre and troubleshooting tools are accounted for and levels are sufficiently maintained
• Perform any other duties and tasks that may be assigned from time to time to support the company’s goals and business needs. This may include, but is not limited to, assisting with special projects, contributing to team initiatives, or supporting other departments as required.

Job Requirement

• Degree in business administration, communications, or a related field is preferred
• Call-centre management experience is required
• Must be conversant in English and a 2nd language
• Excellent telephony skills with a strong customer focus
• Fast learner (especially for service routes and SAP)
• Ability to work well in teams
• Leadership skills and the ability to motivate and develop staff
• Able to maintain composure while under pressure
• Ability to multi-task
• Able to commence within short notice

At Kplass, we are dedicated to improving lives through innovative medical solutions, specializing in patches for cough, pain relief, and more. Our commitment to quality and innovation positions us as a trusted partner in healthcare.

Role Overview

The Business Manager will play a key role in driving the growth and operational efficiency of Kplass. This individual will lead business strategies, manage daily operations, and build partnerships to expand market presence. The ideal candidate is entrepreneurial, results-driven, and passionate about healthcare solutions.

Key Responsibilities

• Strategic Leadership: Develop and implement business strategies to achieve revenue, market share, and profitability goals.
• Operations Management: Oversee daily operations, ensuring efficiency and alignment with company objectives.
• Team Leadership: Manage and mentor team members, fostering a high-performance culture.
• Market Expansion: Identify new business opportunities, partnerships, and markets for growth.
• Financial Oversight: Prepare and manage budgets, forecasts, and financial reports to ensure sustainability and growth.
• Compliance: Ensure compliance with regulatory standards in the medical industry.
• Customer Relations: Build and maintain strong relationships with key customers, stakeholders, and partners.

Qualifications

• Education: Bachelor’s degree in Business Administration, Healthcare Management, or related field (MBA is a plus).
• Experience: Proven experience in business management, preferably within the healthcare or medical products industry.
• Skills:Strong leadership and team management capabilities.
  Excellent communication, negotiation, and interpersonal skills.
  Analytical and strategic thinking with problem-solving abilities.
  Knowledge of regulatory requirements in the medical products sector.
  

What We Offer

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• The chance to make a meaningful impact in healthcare.

About the Construction Manager Role:
A Construction Manager oversees the planning, coordination, and execution of construction projects, ensuring they are completed on time, within budget, and to the required quality standards. They manage resources, address any issues that arise, and liaise with clients, contractors, and other stakeholders to ensure smooth project delivery.

Key Responsibilities:
• Play a key role in the conceptual development of various construction projects, overseeing organization, scheduling, and implementation.
• Plan, lead, and monitor progress and performance against the project plan, managing day-to-day operations including manpower planning, construction progress monitoring, master schedule preparation, and cost control.
• Manage project costs within approved budgets, including materials, manpower, and machinery cost control for new and ongoing projects.
• Issue timely instructions to address delays or emergencies at construction sites.
• Review manpower planning and work schedules to ensure smooth operation and effective delegation of tasks, while enforcing safe and economical methodologies and project standards.
• Collaborate closely with Project Managers, Architects, Engineers, and all stakeholders to minimize errors and ensure smooth project completion.
• Liaise with clients, consultants, sub-contractors, relevant authorities, and developers to resolve site issues and ensure compliance with regulations.
• Handle any other ad-hoc duties and tasks as assigned.

To succeed as a construction manager, you need strong leadership and project management skills, along with the ability to communicate effectively with all stakeholders. Additionally, staying updated with the latest construction technologies and maintaining strict quality and safety standards are crucial for project success.

Key Requirements:
• Degree or Master’s in Engineering, Architecture or relevant discipline
• 7-10 years of relevant experience in the construction industry
• Strong ability to prioritize tasks and work independently
• Capable of working under stress and meeting deadlines.

If you possess strong construction management skills, meticulous attention to detail, and the ability to work independently, this opportunity will enable you to enhance your technical expertise in the construction industry.

Do note that we will only be in touch if your application is shortlisted.