Roles & Responsibilities

Retail Trade Manager Job Description

Our growing company is seeking to hire a Retail trade manager who will be responsible for supervising and organizing our sales team. You will be in charge of managing organizational sales by developing business plans, implementing marketing plans, developing sales strategies, meeting planned goals, and coordinating with our sales and marketing department on lead generation. You will also be tasked with overseeing the activities and performance of your sales and marketing team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of your salespeople.

Retail Trade Manager Responsibilities:

• Creating and presenting sales performance reports.
• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
• Prepare monthly marketing budget
• Promoting the company's existing brands and introducing new products to the market.
• Understand our ideal customers and how they relate to our products.
• Developing your sales team through motivation, counseling, and product knowledge education
• Working on Weekends and Public holiday

Retail Trade Manager Requirements:

• Bachelor’s degree in marketing, business, or related field
• Knowledge of modern marketing techniques.
• Excellent leadership and project management skills
• Experience in management may be advantageous
• The ability to understand and follow company policies and procedures
• Good oral and written communication skills.
• Understanding of the current market conditions and industry trends.

As a Sr. Regional Partner Manager, you will help support our transformational vision: 'Partner Success' is synonymous with 'Customer Success' in accelerating Digital Transformation and predictable outcomes for our partners.

The Sr. Regional Partner Manager is aligned to a focused regional territory to lead Co-sell/Co-delivery and "Sourced" NNACV. You will produce new business in logo accounts, and ensuring our partners help provide successful projects within your territory or region (ASEAN + North Asia which is Hong Kong, Taiwan, Macau). You will work with Field Sales, Solution Sales specialists, Pre-sales, and the Customer Outcome teams to grow the pipeline.

You will be empowered to develop a joint go-to-market Territory plan featuring ServiceNow enabled service and workflow offerings. Strategies will feature "Sourced and Partner Impacted" NNACV, showcase wins and capacity metrics, and reflect regional Marketing plans and engagement with other ServiceNow sales solutions teams. Success will be measured by achievement of sales quotas for allocated accounts or territory on a quarterly and annual basis.

What you get to do in this role: 

• Work with ServiceNow partners to produce new business.
• Ensure our partners help provide successful projects to customers.
• Support joint sales pursuit activities to guide field interlock resulting in "Sourced” NNACV and "Sell-through” NNACV
• Drive large strategic deals with partners
• Accelerate account growth through joint go-to-market plans in consideration of ServiceNow's four C requirements: Capacity, Capability, Competency, and Customer Success.
• Ensure Alliance operational thoughtfulness, consistency and business review governance with ServiceNow and executive partners from regional partners.
• Develop capacity plans to assure partners are well positioned to sell the value of the Now Platform and to provide successful customer implementations (through proper competencies, certifications, and committed co-delivery plans).
• Work with Marketing teams on both sides to build joint closed-loop demand generation plans (Partner Prospecting Days, CxO Roundtables and joint events).
• Ensure the Partner strategy is following Value Selling (i.e., Value Prompter) and Now Value principles.

Job Description & Requirements

• Process transactions accurately and efficiently

• Simple accounting / bookkeeping duties

• Issue receipts/invoice/summons, including cashiering duties

• Prepare journal entries into accounting system

• Prepare accounting statements (e.g. trial balances, P&L, inventory lists, etc)

• Issue cheque payments, process claims

• Answer residents’ queries (both inbound calls and outbound calls)

• Update system on call notes pertaining to correspondences with residents

• Assist in follow up paperwork (e.g. issue of statement of accounts, etc)

• Liaise with banks, lawyers, etc as part of the day-to-day operational process

• Assist with daily & monthly financial closing activities

• Handle general administrative duties

• Any other duties as prescribed by the Finance Manager

ST Nowen Engineering Services Pte. Ltd. operates in the construction industry, focusing on general building contracting and wholesale trade.

ST Nowen Engineering Services Pte. Ltd. is seeking a dynamic and result-oriented Business Development Manager to spearhead its growth and expansion initiatives. The ideal candidate will leverage industry knowledge, strong interpersonal skills, and strategic thinking to build and maintain strong client relationships, identify new business opportunities, and drive the company's success.

Key Roles and Responsibilities

1. Business Development:

· Identify, evaluate, and pursue new business opportunities in the construction and wholesale trade.

· Develop and implement strategies to expand the company's market presence and customer base.

2. Client Relationship Management:

· Build and maintain strong relationships with existing and potential clients.

· Act as the primary point of contact for client inquiries, ensuring timely and satisfactory resolutions.

3. Market Analysis:

· Conduct market research to understand industry trends, competitor activities, and client needs.

· Provide insights and recommendations for market entry strategies and product offerings.

4. Proposal Development:

· Prepare and present business proposals, tenders, and sales pitches tailored to client requirements.

· Collaborate with internal teams to ensure alignment on client solutions and proposals.

5. Team Collaboration:

· Work closely with other departments to ensure seamless execution of projects and services.

· Share feedback from clients to help improve products, services, and processes.

6. Sales and Revenue Growth:

· Set and achieve sales targets and key performance indicators (KPIs).

· Monitor performance metrics and prepare regular reports for senior management.

Job Requirements

1. Qualifications:

· Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.

· Relevant certifications are an advantage.

2. Experience:

· Proven experience as a Business Development Manager or in a similar role, preferably in the construction or wholesale trade industries.

· Strong track record of meeting or exceeding sales targets.

3. Skills:

· Excellent negotiation, presentation, and communication skills.

· Strong analytical and strategic thinking abilities.

· Proficiency in using CRM software, MS Office, and other business tools.

4. Other Requirements:

· Strong understanding of construction materials, tools, equipment, and industry trends.

· Ability to travel as required for client meetings and industry events.

· A proactive attitude with the ability to work independently and in a team environment.

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Overseeing all purchasing and stock management

Outline of Career Trial Objectives

The Sales and Operations Manager plays a pivotal role in driving sales growth, streamlining operations, and enhancing overall business efficiency. This position combines strategic sales planning with operational oversight to achieve company objectives, ensuring that both sales targets and operational standards are met. The role requires strong leadership, effective communication, and problem-solving skills to manage sales teams, optimize workflows, and foster client relationships.

Career Trial Activities Plan

Weeks

Details of Activities / Tasks

Week

1

Orientation with Leadership: Attend introductory meetings with leadership to discuss academy mission, values, growth plans, and competitive positioning.- Team Introductions: Meet with each department (e.g., coaching, customer service,marketing) to understand team roles and inter dependencies.- Role Overview: Review job responsibilities, performance KPIs, and discuss reporting expectations with the director.- Sales & Operations Process Review: Get an overview of both sales cycles (from lead generation to enrollment) and operational cycles (from scheduling to customer service).

Week

2

Program Review: Study program offerings (e.g., beginner, intermediate, advanced levels,private vs. group classes), fee structures, and add-on services (e.g., personal coaching).- Coaching Team Insights: Sit in on sessions with the coaching staff to learn about teaching techniques, training plans, and skill progression.- Client Experience Observation: Observe classes to understand the client journey and see programs in action.- Competitor Analysis: Analyze competitors offerings, pricing, and market positioning to articulate the academy unique advantages.

Week

3

Sales Training - Basic: Introduction to sales fundamentals, focusing on prospecting, qualifying leads, and handling initial inquiries. -CRM System Introduction: Start training on the academy’s CRM software, focusing on data entry, lead tracking, and follow-up management. Sales Scripts: Review and practice using sales scripts to address frequently asked questions and present academy programs effectively. Lead Generation Overview: Get an introduction to lead sources and review strategies for converting inquiries into trial bookings.

Week

4

Scheduling & Booking: Learn the end-to-end booking process, from initial inquiry to scheduling classes and confirming attendance. Court & Resource Management: Review the process of managing court bookings, resource allocation, and ensuring optimal usage. Daily Workflow Shadowing: Shadow operations team members to understand client check- ins, payments, class transitions, and feedback collection. Operational Challenges: Identify initial bottlenecks or challenges in the workflow to start thinking about improvement areas.

Week

5

Customer Persona Training: Understand key customer profiles and how to personalize sales approaches to fit each persona.Active Listening and Communication: Participate in training on listening skills, empathy, and positive communication.Role-Playing Exercises: Engage in role-playing to practice conversations with potential and existing clients.Client Feedback Analysis: Review previous client feedback and learn how to address concern and provide personalized solutions.

Week

6

Scheduling Software Training: Gain hands-on training with the academy scheduling software, focusing on class schedules, court assignments, and equipment allocation.-Coaching Resource Coordination: Start coordinating coach schedules, ensuring that all classes are adequately staffed.Resource Planning for Events: Assist in planning resources for special events or tournaments hosted by the academy.- **Problem-Solving Exercises**: Simulate scenarios involving scheduling conflicts, no-shows, or overbooking to develop quick solutions.

Week

7

Advanced Sales Training: Focus on objection-handling, urgency creation, and closing techniques for different client profiles. -Shadow Senior Sales: Work alongside senior sales team members to observe high-stakes client interactions. Mock Sales Pitches: Conduct mock pitches with the team to practice conversion techniques. Follow-Up Strategy Development: Develop personalized follow-up strategies based on client interaction outcomes, setting reminders in the CRM.

Week

8

Promotion Planning: Collaborate with the marketing team on upcoming promotions (e.g., free trial sessions, family packages) and understand the campaign lifecycle. Social Media Insights: Participate in an overview of the academy’s social media strategy, focusing on key platforms and audience engagement. Digital Marketing Basics: Learn the fundamentals of digital marketing and how to monitor campaign results. Campaign Analysis: Review previous campaigns to identify what worked, what didn’t, and how to improve future promotions.

Week

9

Sales Plan Development: Create a monthly sales plan, including targets for new client acquisition, upselling current clients, and client retention strategies. Pipeline Management: Establish a lead pipeline in the CRM and set weekly conversion goals. Sales Metrics and KPI Tracking: Review KPIs with the director and set up a dashboard to track performance against goals. Quarterly Strategy Review: Plan a strategy meeting to discuss quarterly goals, challenges, and adjustments.

Week

10

Bottleneck Analysis: Conduct a thorough review of operational bottlenecks and prioritize areas for improvement. Efficiency Improvement Proposals: Present proposals to streamline scheduling, registration, and resource allocation. Feedback Loop: Set up a feedback loop with coaches, clients, and staff to continuously improve service delivery. Checklist Creation: Create standard operating procedure (SOP) checklists to ensure consistency in daily operations.

Week

11

Retention Analysis: Analyze client data to identify retention trends, key retention drivers, and common reasons for drop-offs. Post-Session Follow-Ups: Implement follow-ups after initial sessions to gather feedback and encourage rebooking. Retention Strategy Development: Develop a strategy for offering loyalty programs, personalized packages, or family membership options. Quality Control Checks: Set up regular quality control measures to ensure client satisfaction with service and program quality.

Week

12

Self-Evaluation: Conduct a self-assessment to identify strengths, challenges, and areas for growth. Director Review: Meet with the director to review performance, achievements, and areas for improvement. Goal Setting for Next Quarter: Establish key sales and operational targets for the next quarter based on current performance. -Roadmap Creation: Create a roadmap that outlines goals, strategies, and a timeline for the next 6 months, including any identified professional development needs.

Job Summary:

At Zeno Exhibition, we aim to create influential, creative, industry leading spatial experiences. Our mission is to deliver extraordinary experiences through simple, user-friendly services and best-in-class execution.

As a Social Media / Marketing manager, you will lead the planning, execution and optimisation of the company’s online/social media marketing efforts. You will take the lead in the promotion of each events and services of the company through Omni social media channels and assets.

The ideal candidate should be well-versed in the concepts surrounding social media and digital marketing and how the Internet can become a strong asset to securing growing revenue. You should be familiar with social media, tech-savvy and intuitive with great ideas to reinforce our marketing campaign. Staying current with social media trends, successful case studies, and learning journeys of competitors and similar businesses will be key to your success in this role.

Roles & Responsibilities

• Assisting in the formulation of strategies to build a lasting social/digital connection with stakeholders
• Planning, monitoring and sustaining the company’s presence on social media through a curated calendar of engaging and compelling social media posts and social media activation
• Leads the identification, formulation and launching of optimized online/social advertisements to increase the company’s brand awareness across digital and social assets.
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, YouTube, LinkedIn) as well as explore new and ones Baidu, Weibo, WeChat etc.
• Prepare online newsletters, EDMs and promotional emails and organize their distribution through various channels
• Lead internal photography and videography projects and arrangement for sales & marketing
• Other ad-hoc duties as assigned

Requirement:

• Only Singaporean and PR may apply
• Proven working experience of 1-2 years in social media marketing and/or social media management.
• Proven experience in marketing or a related role, preferably in the events/exhibition industry.
• Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
• Demonstrable social networking experience and social analytics tools knowledge
• Knowledge of online marketing and a good understanding of major marketing channels
• Positive attitude, detail and customer-oriented. Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
• Excellent verbal and written English language skills
• Diploma in Communications, Marketing, Business, New Media or Public Relations

Responsibilities

• Monitor portioning and ensure quality food preparation to control food
• Communicate all inventory and supply needs to Chef.
• Ensure cleanliness of food outlet area; stock and prepare food items as required.
• Monitor cleaning rotation schedule on the daily basis.
• adhere to safety and general procedures
• Assist in the development and delivery of staff training which is consistent with business needs
• Verify and supervise line staff and that work are prepared for the next day.
• Track and prepare all schedules to maximize productivity and keep labor costs within budget.

Requirements

• Proven work experience
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Familiarity with sanitation regulations

Responsibilities:

• Study client’s requirement and provide optimal logistics operating solutions.
• Work closely with operations to identify any out-of-scope requests, generate change request forms and update standard operating procedures.
• Be the key point of contact between business and its clients, building strategic partnerships, overseeing business performance to strengthen existing client relationships.
• Maintain up-to-date client profile with contract expiry dates and perform contract renewal with clients nearing to the expiry dates.
• Be able to negotiate rates and service scopes with existing clients.
• To support implementation of projects handover, and on occasion, take the lead to develop and cross-functional implementation of value-added supply chain solutions.
• Consistently monitor our service standards and work with our operations team to drive suppliers and operation teams across all areas of responsibility ie lead times, complaints, escalation.

Requirements:

• Bachelor's degree in Supply Chain Management / Logistics or relevant qualification and above.
• At least 5 years’ of relevant experience within a similar position in the logistics industry is preferred
• Excellent written and verbal communication skills
• Proven experience or track records of past secured accounts and positive sales performance
• Proficient in MS Office such as PowerPoint, Excel, Words etc
• Excellent business acumen, with strong business analytical skills
• Strong project planning & management skill, and handling multiple projects, assignments and duties
• Customer oriented

Role reporting directly into Singapore & Malaysia Cluster Finance Director, based in Singapore. Manage a team of share services resources.

• Lead monthly closing and result publication to the Group through reporting tool (SAP, Teranga, etc), focusing on quarterly and year-end activities.
• Prepare Monthly Management Review, including variance analysis.
• Plan, Coordinate, Consolidate and Submit Forecasts & Budgets.
• Provide leadership and leverage on the accounting shared service on Order to Cash, Procure to Pay and General Ledger activities.
• Ownership of balance sheet reviews and account reconciliation.
• Monitor constantly the evolution of the KPIs (cash, sales, expenses) & provide related analysis in case of evolution, including supporting Functions in controlling their costs.
• Ownership of Internal Control process and ensuring compliance to financial and statutory rules when executing all tasks.
• Supervise the overall Audit process to ensure timeline completion, both statutory and Internal Audit.
• Partner with Tax to ensure compliance to Tax obligations and timeline adherence to external local and internal tax reporting.
• In coordination with Alstom Finance Shared Services (Global Finance Center), streamline accounting processes by defining a dashboard to monitor the overall accounting performance through KPIs.
• Seek synergies and support central automation initiatives across accounting and reporting processes

Performance measurement through:

• Capacity to produce comprehensive & accurate financial information.
• On-time deliverables.
• Provision of sound KPI analysis.
• Audit closure on time as per Group guidelines.
• Tax submissions / requirements met on time.
• Accounting dashboard implementation & KPIs improvement.
• Clarity and relevance of presentation and recommendation to management.
• Process improvement implementation.

Requirements:

• A recognized degree in Accountancy, Finance or equivalent.
• Chartered Accountancy/ equivalent professional qualification preferred.
• Minimum 10 years’ relevant working experience in Controllership, Financial Analysis and reporting.
• Team management experience appreciated, especially shared services and remote teams.
• Experience and proficient in using SAP, Hyperion, Teranga or similar systems.
• Proficient in Microsoft Office.
• Possess strong critical and clear thinking, analytical skills and an eye for detail.
• Resourceful and ability to problem solve independently, with business stakeholders partnership.
• Experienced in working with large European multinational organization with highly matrixed and high paced environment with tight timelines.
• Clear and concise verbal communication with the ability to flex style to interact, communicate and relate to non-finance stakeholders.
• Ability to be steadfast, consistent and impartial to drive a compliant win-win solution.
• Team player, mature and resilient professional who can work independently.

Summary:
We are seeking an experienced Program Manager with a proven track record in managing large-scale projects, particularly in the banking sector. The ideal candidate has strong leadership experience within a bank or as a consultant to financial institutions, excelling in project planning, resource allocation, and issue resolution. This role is ideal for a strategic thinker who can make sound decisions to keep projects on track.

Key Responsibilities:

• Planning:Develop project schedules and resource plans, considering interdependencies.
  
• Project Control:Oversee project issues, reporting, and documentation adjustments.
  Define and evaluate critical path (CP) or other success criteria.
  Collaborate with product and planning teams for seamless project execution.
  Address authority requirements and support administrative tasks.
  

Key Qualifications:

• Extensive PMO experience managing large projects, such as core banking transformations.
• Proven ability to independently handle all PMO tasks listed above.
• Direct experience in the banking industry, either as an employee or as a consultant delivering services to financial institutions.
• Leadership experience within a bank, with strong decision-making skills to maintain project progress.
• Familiarity with user task PMO processes and methodologies.

This is an excellent opportunity for a seasoned professional eager to lead impactful projects in the dynamic banking sector.

Please send your updated Cv to [email protected]

A project manager with min. 5 years of relevant experience in electronics, electrical or IOT.

Responsibilities:

• Develop the project plans and define the project scope, goals and deliverables
• Lead the planning and implementation of project
• Plan and schedule project timelines
• Define project tasks and resource requirements
• Manage project budget and resource allocation
• Provide direction and support to project, support and service teams
• Constantly monitor and report on progress of the project to all stakeholders
• Implement and manage project changes and interventions to achieve project outputs
• Provide periodic project evaluations and assessment of results
• Review the quality of the work completed to ensure that it meets the project standards
• Manage the relationship with the client and all stakeholders
• Create and maintain comprehensive project documentation
• Measure project performance and provide timely update to higher management
• Perform any other tasks as assigned by management

Requirements:

• Bachelor’s Degree in appropriate field of study or equivalent work experience
• Project Management Professional (PMP) / PRINCE II or other project management certification
• Minimum 5 years working experience in project management with MNC’s or large sized projects
• Excellent written and verbal communication skills with expertise in conflict resolution
• Has experience in IOT and management of IOT/SI projects
• Preferred experience in electrical LV (must be able to read SLD, and understand electrical installation inside buildings)
• Manage project engineers
• Able to handle few projects simultaneously

Benefits

• Excellent compensation commensurate with experience and skill
• Activities to build company culture of camaderie
• Transportation paid by company from home to office, and office to home
• Free lunch in office

Globibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. We are the largest Integrated Event Technology Provider in South East Asia and benchmark for quality interpretation and translation based on international standards. As the partner of all major Embassies, Organizations and International Companies, we focus on the customization of our services to specific needs. We are pioneers in research-driven learning methods and innovative learning aids. For more information please visit www.globibo.com.

Your Role:

20% Solution Analysis, Preparation & Communication

- Support preparation of Client-facing discussions

- Support discussion / meetings with Clients

- Research potential partners and solutions for projects

- Prepare implementation solutions and presentation strategy

60% delivery transition & onsite project management

- Drive implementation of project concepts and facilitate coordination onsite

- Forward Planning (Project Calendar)

- Project Personnel Management

- Prepare logistics and manpower planning

- Ensure Purchase order processing & risk assessment management

- Quality Assurance

- Verify technical compliance and safety procedures onsite

- Inventory management (Stock-taking of equipment, Maintenance of equipment, Sourcing of equipment to replace unusables)

20% sales support tasks

- Support other divisions (training, interpretation / translation) within sales activities

- Send basic quotations to clients

- Technical feedback & training (internal & external)

Offered Benefits

• Sales Incentive Scheme
• Solid Induction Programme with personal mentor
• Best functional training program in the industry
• Personal Development Plan with weekly coaching and external training
• Flexible work schedule and place
• Quirky office environment
• Exposure to leadership development program
• Access to the latest tech and gadget

Troubleshooting and resolving any problems with business application software.

Creating and overseeing protocols and procedures for the use of any new software applications.

Training employees on the use of any new software applications and maintaining a good work atmosphere.

Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups

Develop solutions following defined standards and high quality

Creating, executing, and maintaining company database

Troubleshooting and resolving any problems with business application software.

Creating and overseeing protocols and procedures for the use of any new software applications.

Training employees on the use of any new software applications and maintaining a good work atmosphere.

Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups

Develop solutions following defined standards and high quality

Creating, executing, and maintaining company database

• Responsible for one sub-segment or a complete product portfolio of the business and manage, for the Group, the full marketing strategy for its portfolio (Vision & Roadmap, SPRINT, Launch, support to MARCOM; Portfolio Management incl. EOL, TCO).
• Responsible to drive the business in order to build revenues and profitability today and in the next 1 to 3 years for its assigned sub-segment / product portfolio, with limited support of the Business Segment Manager.
• Market Analysis & Customer Intimacy :                                                                                    Understand trends, identify partnership opportunities, be close to the market, synthetize customer insights, analyze how to create differentiation, value pricing, …)
• Create a clear vision & 1-3-year roadmap :                                                                                      Define company vision and 1-3 year growth/profitability objectives, make & defend business plan
• Product Roadmap Execution & Delivery :                                                                                          Define new product candidates & prepare SPRINT, define & prioritize segment product cost reduction plans and performance upgrades. In cooperation with R&D, prioritize R&D resources according to highest possible ROI / business strategy. Communicate the roadmap and plans to the wider organization, …
• Product Launch & Downstream Product Management :                                                            Define & contribute to development of communication programs, marketing campaigns, tools, and training programs aimed to drive profitable growth and visibility for internal, external stakeholders, support Product Launch, product administration, …
• Business Support :                                                                                                                          For important projects, support commercial team during pre-sales phase and/or coordinate internal resources to deliver required support to close the project.

Job Responsibilities:

• Technical support including full range of enterprise products, network technical solution, highlights proposal and etc.
• To handle clients’ inquiries and technical related issues.
• Collaborate with the team and others to identify, troubleshoot and find resolutions for technical problems.
• Responsible for new product test
• Promote solutions and deliver formal technical proposals / presentations to clients.
• Complete other tasks assigned by leaders and management.

Job Requirements:

• Experienced in networking product like Switch, Wireless Access Point, Router and other networking related product.
• Good knowledge in the fields of Business Network system such as Gateway, Switch, AP and IP CCTV.
• At least 2 years work experiences on Business Network domain or technical domain.
• Ability to speak in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters
• Experienced in handling and troubleshoot technical issues.
• Possess CCNA/CCNP and other networking certificate would be an added advantage.

Team Summary

The Solutions team in Visa Direct is responsible for Discovery & Implementation of New customers whilst helping existing clients on upsell/upgrade projects. This means working closely with Business teams to fully understand client requirements, then craft and validate the proposed solutions prior to signing. Once approved, delivering on the agreed solution and managing changes that may occur.

What a Solutions Consultant does at Visa:

• Ensuring client requirements is captured and a full understanding of the proposed solution / workflow before a client is signed,
• Consulting and guiding prospects and client on how to best use and ingest our products and services into their operational workflows and solutions, tailoring each proposed solution according to the client’s strategic and go-to market plans,
• Troubleshoot issues by developing a deep understanding of how our product works,
• Guiding clients to implement Visa offerings into their system and ensuring changes in workflow are understood internally and externally,
• Test environment configuration, setup and liaise with internal/external stakeholders to facilitate implementation processes.
• Advocating for client’s views internally and driving continuous product improvements based on client feedback.
• Enabling Sales Consultants and peers with product / technical knowledge, providing coaching for junior members of the team on product capabilities and customer onboarding requirements
• Contributing and managing support documents to ensure they’re clear and accurate, and research and write new content to fill any gaps,
• Keeping abreast of our competition, product development, and changes to the ecosystem.

This role is based out of Singapore Hub and supports Asia Pacific markets. The role will report to Director, Commercialisation and Solutioning APAC for Visa Direct Solutions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Manage and support the Passenger Relations and Porter teams, ensuring smooth daily department operations.
• Champion and promote the Heartist Culture within the PRO and Porter departments.
• Monitor the appearance, standards, and performance of team members, with a focus on grooming, training, and fostering teamwork.
• Ensure team members are well-versed in lounge services and the airport layout.
• Develop and implement Business Continuity Plans (BCPs) to ensure uninterrupted lounge operations during crises.
• Contribute to projects focused on enhancing service delivery, IT systems, and lounge infrastructure.
• Collaborate with Talent & Culture on recruitment, selection, and performance management processes.
• Maintain strong communication and collaborative relationships with all operating departments.

About us

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

We’re looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider.

The day-to-day

• Serve as the main focal point for customer needs and requirements for all aspects of the Viasat system and service to deliver and grow the accounts
• Manage day to day relationship and lead multiple weekly calls across all levels of customer leadership, as well as leading Quarterly Reviews and Executive Reviews
• Manage Viasat system delivery from concept to purchase order, certification, delivery and installation on aircraft, through to post-installation and aftermarket support for the life of the customer needs
• Develop and deliver on key strategic and revenue growth objectives in collaboration with leadership, targeting both short and long term goals
• Manage a globally dispersed, cross-functional, matrix organization of engineers, developers, operations, logistics and field support as part of the customer program
• Develop, maintain, and distribute standard project management deliverables, including implementation plan, project schedule with milestones, project budget and variances, issues & action items log, meeting minutes, risks assessment and contingencies
• Build and grow relationship across multiple airline functional areas to establish position as a trusted advisor to the customer
• Be a problem solver that leads by finding solutions and de-escalating issues internally and externally
• Full P&L responsibility with monthly reporting to Segment President
• Lead negotiation with customer covering service agreement, amendments, change orders, pricing, etc.

What you'll need

• Significant of Customer facing Account Management / Customer Success Management experience in a technology-oriented organization
• Ability to live in and / or frequently travel to Asia Pacific region
• Excellent interpersonal skills and ability to communicate effectively with both technical and nontechnical internal and external stakeholders
• Strong program management and organizational skills with the ability to work on and track multiple projects simultaneously
• Demonstrated ability to think creatively and strategically when implementing products and solving problems
• Proficient in productivity applications such as Excel and Project
• English language fluency

What will help you on the job

• Previous airline, IFEC supplier or OEM experience
• Business development experience
• Software and hardware development oversight experience
• Demonstrable negotiating and influencing skills
• Exposure to Salesforce related platforms

EEO statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

Innovation & Partnering Manager

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

As the APAC Innovation Partnering Manager, you will be responsible for continuous development and execution of the APAC Innovation and Partnering strategy, frameworks and tools, with the goal to identify, commercialize and scale innovation across APAC. You will be building partnerships with external partners to complement and increase Roche value proposition. You will partner closely with affiliates to build innovation expertise and accelerate the impact of innovation initiatives and best practices. You will keep abreast with healthcare innovation trends to shape and drive the APAC innovation priorities, pipeline and KPIs together with regional cross-functional teams.

The opportunity

• Implement the APAC Innovation and Partnering strategy and framework through close collaborations with affiliates, regional stakeholders and global organization
• Develop and maintain a robust international opportunity and innovation pipeline balancing long-term impact and ready for market solutions
• Prioritize innovation initiatives and incubate / pilot the relevant opportunities within the existing APAC commercial ecosystem through affiliates and/or regional cross-functional teams
• Stay abreast of overall healthcare innovation trends, stay connected and tap into the external healthcare ecosystem by forging or maintaining our relationship with key ecosystem partners in APAC
• Champion and scale suitable affiliate innovation initiatives across borders by architecting, coaching and driving implementation with tangible results impacting business outcomes
• Collaborate effectively with Value Streams, Affiliate / Global Innovation teams, Global Partnering, as well as other regional Business Development teams
• Build and maintain partnerships with various external stakeholder, including, but not limited to Startups, VCs, Startups incubators, Innovation centers, Healthcare institutions.

Who you are:

• You should hold BS/MSc in science, engineering, medicine of innovation management or related field with at least 10 years of proven experience in healthcare Innovation Management (e.g. scouting, opportunity assessment, partner due diligence, partnership negotiations, and contracting) or direct experience bringing healthcare innovations to the market
• You should have the ability in developing and managing a balanced innovation pipeline that drives long term impact as well as delivers short term results as well as strong healthcare ecosystem network with partnership management experience with domain knowledge in healthcare trends, innovation management, design thinking and implementation
• You should have experience in informal leadership and facilitation of diverse teams and/or highly complex matrix projects with the ability to learn quickly with a high tolerance for ambiguity and complexity is desirable.
• You should have the ability in developing and managing a balanced innovation pipeline that drives long term impact as well as delivers short term results as well as strong healthcare ecosystem network with partnership management experience with domain knowledge in healthcare trends, innovation management, digital solutions, design thinking and implementation

Job Description

Main Responsibilities

-Report to the Kitchen Leader

-Assist the Kitchen staff to do basic food preparation

-Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

-Assist in managing cleanliness and hygiene of the kitchen area

-Use initiative and work in a team

-Ensure hygiene and safety standards are strictly adhered to

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Requirements

-Minimum 1 year of experience as Kitchen Crew

-Strict sense of hygiene and safety standards

-Able to carry out tasks quickly and competently

-Able to follow instructions

Job Description

Main Responsibilities

-Report to the Kitchen Leader

-Assist the Kitchen staff to do basic food preparation

-Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

-Assist in managing cleanliness and hygiene of the kitchen area

-Use initiative and work in a team

-Ensure hygiene and safety standards are strictly adhered to

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Requirements

-Minimum 1 year of experience as Kitchen Crew

-Strict sense of hygiene and safety standards

-Able to carry out tasks quickly and competently

-Able to follow instructions

Job Description

Main Responsibilities

-Report to the Kitchen Leader

-Assist the Kitchen staff to do basic food preparation

-Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

-Assist in managing cleanliness and hygiene of the kitchen area

-Use initiative and work in a team

-Ensure hygiene and safety standards are strictly adhered to

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Requirements

-Minimum 1 year of experience as Kitchen Crew

-Strict sense of hygiene and safety standards

-Able to carry out tasks quickly and competently

-Able to follow instructions

Job Description

Main Responsibilities

-Report to the Kitchen Leader

-Assist the Kitchen staff to do basic food preparation

-Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

-Assist in managing cleanliness and hygiene of the kitchen area

-Use initiative and work in a team

-Ensure hygiene and safety standards are strictly adhered to

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Requirements

-Minimum 1 year of experience as Kitchen Crew

-Strict sense of hygiene and safety standards

-Able to carry out tasks quickly and competently

-Able to follow instructions