General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The Food & Beverage Operations Manager assists the Senior Assistant Director of Food & Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the Director of Food and Beverage.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time in operations.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Assistant Director, Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Assistant Director, Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Senior Assistant Director of Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Senior Assistant Director of Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Executive Assistant Manager, Food and Beverage.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Streamlines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilities

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the Director of F&B / Senior Assistant Director of F&B.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Role Overview: The Tokenization Product Manager will play a pivotal role in leading and driving the development and execution of OSL's tokenization products, specifically within the context of Project Ensemble. You will be responsible for overseeing the tokenization of securities for fund issuers, working closely with cross-functional teams, fund administrators, and clients. This role focuses on the creation of tokenized securities, including money market funds, and managing the product lifecycle from concept to execution. Additionally, the Tokenization Product Manager will contribute to the development of OSL's RWA platform, supporting global fund issuers to distribute their RWAs in Hong Kong to OSL's clients.

Key Responsibilities:

• Lead the product strategy and roadmap for tokenization offerings, specifically focusing on money market funds and real-world asset (RWA) tokenization.
• Develop and execute end-to-end product strategies to support Project Ensemble, including the creation, issuance, and distribution of tokenized securities.
• Ensure alignment of product goals with OSL's broader strategic objectives, particularly in terms of regulatory compliance and market demand.
• Act as the primary point of contact for all product development related to tokenization, including working with fund issuers and administrators to facilitate the tokenization of assets.
• Oversee the technical and functional design of tokenized securities, working closely with blockchain developers, engineers, legal teams, and external stakeholders to ensure seamless tokenization processes.
• Manage the lifecycle of tokenization products, from initial concept and design through to launch, optimization, and scaling.
• Work directly with institutional clients, fund issuers, and fund administrators to understand their needs and ensure tokenization solutions meet their specific requirements.
• Serve as a subject matter expert on tokenization, educating and advising clients on the benefits, risks, and implementation of tokenized securities and RWA distribution.
• Collaborate with the OSL distribution team to drive adoption of tokenized products, ensuring effective communication and support throughout the client onboarding and product rollout process.
• Contribute to the development and ongoing enhancement of OSL's RWA platform to support the distribution of tokenized RWAs to clients in Hong Kong.
• Collaborate with global fund issuers and OSL's clients to ensure the platform meets regulatory and operational requirements, including cross-border distribution of tokenized assets.

• Min 5+ years of experience in product management, with a strong focus on blockchain, tokenization, digital assets, or financial products.
• Proven experience in managing tokenization projects or digital securities products, particularly in the context of real-world assets (RWAs).
• Knowledge of financial products such as money market funds, asset-backed securities, or other traditional financial instruments is preferred.
• Deep understanding of blockchain technology, smart contracts, token economics, and the tokenization process.
• Familiarity with global financial markets and regulations, particularly in Hong Kong, Singapore and other major jurisdictions.

• Work in a fully regulated exchange, offering enhanced legal protection and stability in an industry that is rapidly evolving.

• Be part of a well-recognized, licensed platform, boosting your credibility and professional reputation in the crypto and financial industries.
• Opportunity to grow within a fast-paced, high-growth environment with significant career advancement prospects.

PTC System (S) Pte Ltd is a leading IT solutions provider specializing in innovative and reliable technology services. We deliver cutting-edge solutions in areas such as cybersecurity, cloud computing, data center infrastructure, and IT systems integration. We are seeking for a Application development manager to lead the development and deployment of innovative solutions for disaster response and organizational resilience.

Job Description

Design and Development of Mission-Critical Systems

Lead the design and development of mission-critical systems for disaster response working with Linux OS and utilizing PHP, Vue.js and COBOL. This includes ensuring the scalability and fault tolerance of these systems while achieving seamless integration with existing infrastructure. This role involves establishing robust protocols for rapid deployment and enabling real-time data processing capabilities during emergencies to ensure operational effectiveness.

Database and Web Server Optimization

Manage PostgreSQL to ensure secure and efficient data handling, incorporating predictive analytics to support preemptive disaster measures and oversee Apache configurations to optimize web server performance for high-traffic scenarios during crises.

Comprehensive Disaster Preparedness Initiatives

Develop in-depth evacuation manuals and simulation-based training plans. Provide expert consulting to enhance organizational disaster preparedness, aligning strategies with international standards and fostering resilience against diverse natural disasters.

Risk and Compliance Management

Spearhead ISMS (Information Security Management System) certification processes, ensuring the organization meets stringent security standards. This includes conducting in-depth risk assessments, developing and implementing effective mitigation strategies, and collaborating closely with the Japan HQ to carry out rigorous mutual internal audits. Additionally, the role involves ensuring that all systems comply with global regulatory frameworks, maintaining a high standard of security and compliance across the organization.

Project Coordination and Integration

Drive collaborative DevOps project management by leveraging tools such as Git, GitLab, Jenkins, and Backlog to streamline development and deployment processes effectively. This includes facilitating synchronized communication between global and regional teams to ensure alignment with diverse technical and operational requirements, enabling seamless project execution and delivery.

Job Requirements

1) More than 8 years of experience in software development and engineering in the ICT company operating globally. Successful candidate must be in the ICT industry for the last 5 consecutive years, as to have extensive knowledge and experience in the latest market.

2) At least 3 years of experience in leading and managing the requirement analysis, design, development, implementation, and maintenance of cross-functional application and software development projects as a manager and above, with a proven track record of successfully aligning regional operational goals to drive organizational efficiency and effectiveness to enterprise clients such as clients in cross-border operations, listed companies, government body and large financial institutions.

3) More than 3 years of experience working with Linux OS, and development experience with Javascript, PHP, Vue.js and COBOL, demonstrating expertise in disaster-tolerant system design and real-time data processing. Successful candidate is required to have experience in providing full development lifecycle from concept to deployment to healthcare providers and public sectors.

4) Demonstrated expertise and advanced skills in PostgreSQL, with a proven track record in designing high-availability systems and leveraging predictive analytics to support disaster risk mitigation strategies.

5) Expertise in ISMS (ISO 27001) certification process, with proven experience in implementing risk assessments, audit preparation, and security measures collaborating closely with foreign-affiliated ICT company’s headquarters.

6) More than 3 years experience in developing evacuation manuals, creating training plans, and providing consulting services to enhance organizational resilience and disaster preparedness.

7) More than 5 years of advanced proficiency in DevOps practices, including expertise in tools such as Git, GitLab, Jenkins, and Backlog, with a strong track record in designing and implementing automated CI/CD pipelines.

8) Strong skills in simplifying complex technical concepts for diverse stakeholders including clients, and effectively fostering collaboration across globally distributed teams.

Responsibilities

• Support engineers in conducting site acceptance tests, commissioning, and start-up for transformers and switchgear. Knowledge of UPS, Low Voltage/Medium Voltage Variable Speed Drives, and PLC systems is a plus.
• Perform preventive maintenance, breakdown repairs, fault investigation, and troubleshooting of electrical equipment.
• Provide field operations and technical support to customers, helping them identify their needs and offering post-sales service solutions.
• Address on-site repair and maintenance issues, troubleshoot, and effectively resolve technical problems.
• Deliver field feedback to engineering and manufacturing teams to assist in new product development and improvements to existing products.
• Manage the procurement of spare parts from Supplier

Requirements:

• Diploma/ITE in Electrical Engineering or a related field.
• Relevant experience in technical servicing roles.
• Hands-on experience in customer service with the ability to work independently on-site.
• 1 to 2 years of field service experience in a related industry.
• Strong communication & analytical skills.
• Must be ready to travel on business trips

How to Apply:

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We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

Forklift Driver Cum Warehouse Assistant

Roles & Responsibilities:

You will be operating in a fast paced parts logistics environment and continuously strive to improve the way of working. You will be exposed to various operation and functional areas such as Inbound, Outbound, Quality and Inventory control.

As an operations team member you will be responsible to:

• Perform inbound receipts, check-in function with built-in quality, and locating
• Stop to fix following built in quality, deviating non-conformance materials during check-in process
• Perform picking and packing according to shipping standards and requirement  Perform cycle counting, scrapping, supplier buyback / returns when assigned by supervisor
• Perform operations following standard work and EHS guidelines
• Pre-packing and labelling activities will be required when needed

Requirements:

• Experience in operating warehouse equipment such as reach truck

• Fork lift license

• Work at Height certificate considered a merit.

• Minimum 2 years of experience from Logistics/Warehouse environment.

• Be physically fit to handle heavy lifting.

EA Personnel Name: YUN KAI LI

EA Personnel No: R24126063

EA License No: 21C0845

Primary Objectives of Position

• Lead a team of senior / technicians to carry out scheduled Preventive Maintenance and Corrective Maintenance together on passenger trains/engineering vehicles/light rail vehicles/component/equipment as assigned by supervisor.
• Ensure the team comply with all PM & CM works and related tasks with approved work instructions, quality procedures, safety and operational procedures, and good maintenance standards.
• Plan and coordinate within the team and other teams to complete the assigned maintenance tasks within the established standard time.
• Ensure the team has the necessary qualifications and authorization to carry out daily tasks and any assigned tasks by supervisor.
• Responsible for the safety, welfare and discipline of the team.
• Responsible for the upkeep of the team equipment/tools and working environment

Major Responsibilities

• Responsible for team's quality and standards of the PM/CM works within the established standard time and be competent to carry out preventive and corrective maintenance tasks within the established standard time in accordance to work instructions and related documents, as assigned by supervisors.
• Exercise safety always, in accordance to established safety procedures.
• Responsible for the safety of self and all co-workers, inclusive of contractors.
• Demonstrate sufficient ability in diagnostic and troubleshooting electromechanical systems.
• Forecast and plan his team and resources to complete maintenance tasks and assigned tasks timely.
• Perform supporting maintenance activities such as Train Driver/Shunter, overhead crane operator, forklift driver, etc. as authorized and required by the supervisor.
• Able to work on a shift roster system in accordance with the MOM guidelines and the Collective Agreement.
• Undertake any other tasks or functions that are incidental or ancillary to the performance of the works assigned by supervisor.

*The above activities are no means exhaustive and are subjected to amendment whenever is needed.

Specific Safety Responsibilities

• Undertake daily safety checks on trains and only signs trains off as fit for service after they have been properly checked.
• Carry out repairs on trains in a safe way according to training received and only signs the work off as complete after thorough checks have been carried out.
• Undertake work in accordance with Company Rules and Procedures.
• Remains constantly vigilant for unexpected defects on trains and report them immediately to his Supervisor.

Job Specifications

• Higher Nitec (with Experience) or Diploma in Engineering (Electrical/Electronic/Mechanical/Mechatronic Engineering).
• Minimum 2 years relevant working experience in maintenance/repair/installation of electrical or mechanical equipment.
• Fresh graduate with good academic results will also be considered.
• Experience in railway environment will be an added advantage.
• Must have analytical & fault-finding skills.
• Understand at least two of electrical/electronic/air conditioning/pneumatic/mechanical system.

Attributes

• Good working attitude with strong commitment to job assignments.
• Able to communicate well with staff at all levels.
• Have good initiatives and strong trouble shooting skills.
• Demonstrates strong leadership qualities and is capable of motivating teammates
• Required to work on 3 rotating shift and required to be on 24 hours standby round the clock for any unforeseen emergency recall.

We regret to inform that only shortlisted applicants will be notified.

As a University of Applied Learning, SIT works closely with industry in our research pursuits. Our research staff will have the opportunity to be equipped with applied research skill sets that are relevant to industry demands while working on research projects in SIT.

We are seeking a dedicated and motivated Research Assistant to join our team for a radiography-focused project aimed at establishing Diagnostic Reference Levels (DRLs) for Digital Mammography in Singapore. This initiative is crucial for enhancing patient safety and aligning with international radiation protection standards. The ideal candidate should have experience in academic research, including handling administrative tasks, and be eager to contribute to the advancement of radiographic practices in clinical settings.

Key Responsibilities:

• Participate in and manage the research project with Principal Investigator (PI), Co-PI and the research team members to ensure all project deliverables are met.
• Undertake these responsibilities in the project:Preparing and submitting ethics approval applications
  Coordinating and scheduling meetings and research activities
  Requesting information and maintaining detailed research log files and documentation
  
  1. Collaborate and communicate with participating healthcare institutions, research team members, and other relevant professionals.
  2. Assist in the development and refinement of research materials, ensuring they meet project objectives.
  3. Support data-related tasks, including data collection at participating healthcare institutions, data processing, entry, and analysis.
  4. Maintain accurate and organised records of data, ensuring confidentiality and compliance with ethical standards.
  5. Manage administrative tasks related to the research projects, such as:
  6. Conduct comprehensive literature reviews to support the research objectives.
  7. Assist in preparation of research reports, findings and presentations.
  8. Organise and attend project meetings, monitor the project budget, and contribute to other projects and initiatives as needed.
  9. Prepare and write manuscripts for publications with the research team
• Carry out Risk Assessment, and ensure compliance with Work, Safety and Health Regulations.
• Work independently, as well as within a team, to ensure proper operation and maintenance of equipment.

Job Requirements:

• Have relevant competence in Microsoft applications, including Word, Excel, and PowerPoint.
• Have a Bachelor’s degree or higher in a relevant discipline (e.g., Diagnostic Radiography, Health Science, Nursing, Biomedical Science, Public Health, Allied Health, etc).
• Knowledge of research-related software such as Endnote, Mendeley, STATA, or SPSS is advantageous.
• Basic skills in data analysis will be a strong asset.

Key Competencies

• Ability to build and sustain effective working relationships with people within and external to the university.
• Strong communication, interpersonal and people management skills.
• Strong organisational skills and a collaborative team player.
• Passionate about research, resourceful and confident in handling challenges.
• Approachable and friendly demeanour.
• Self-motivated and committed to continuous learning and development.
• Proficient in technical writing and presentation.
• Strong analytical and critical thinking abilities.

Major Challenges:

• Coordinating with multiple stakeholders across healthcare institutions and research teams to ensure smooth communication and collaboration.
• Managing sensitive data while maintaining accuracy, confidentiality, and adherence to ethical standards.
• Balancing diverse tasks, including administrative duties, data analysis, and preparation of research materials, within tight project timelines.
• Adapting to dynamic work environments and addressing unforeseen challenges in project execution.