• Triage Patients, Health declaration, Registering Patients
• Dispensing of medication, and collecting payments
• Explain medical and health screen packages to patients
• Arrange/Booking appointments for patients for follow-up treatment and vaccination
• Assist doctors with chaperoning and conduct minor procedures, swab procedures
• Performing administrative duties assigned by superior
• Collating of lab results and radiology report
• Perform billing including HSG, CHAS and Medisave
• Daily e-submission of Insurance Managed Care claims
• Top up medications, and inventory and assist in stock-taking as required
• Housekeeping and responsible for the cleanliness of the entire clinic facilities

Requirements:

• Minimum GCE “O’ level, NITEC, Higher Nitec or Diploma holders.
• Phlebotomy certificate with blood-taking experience
• Sales or customer service experience is an added advantage.
• Preferably stay in the northeast area.
• Must be able to commit to weekday/nights or 1 weekend morning
• Good learning and service attitude is compulsory.
• Basic IT proficiency required (Clinic Assist, Managed Care portals)
• Good command of spoken English.
• Health Screening knowledge is an added advantage

To maximize growth for the Supply Chain division, working across different industry sectors:

• The development of sector / sub-sector and product strategies, together with regions & countries
• Driving ‘growth accelerator' projects - combining sector strategy + product development + sales
• Develop partnerships with similar teams, collaborating on industry/sector intelligence, ensuring you have an up-to-date view on industry trends
• Identify sector specific or x-sector trends & markets to create significant opportunities, develop concepts & pipeline, together with regions & countries
• Support the development and execution of sales strategy for an initiative, incl. growth forecasts and go-to-market plans, value proposition, commercialization, sales collateral and community building
• Coach and develop country & regional teams, building skills and knowledge.

This role could be great fit if you have some of the following experience:

• Engaging with customers on research, discovery and sales
• A track record in business development
• Strong facilitation, messaging and influencing skills, at all levels
• Strategic & critical thinking
• Consulting skillset and experience
• Good knowledge of Supply Chain Operations.
• Deep expertise in a single sector or diverse experience across multiple sectors.
• Exposure to large, complex projects or operations.
• Proficient in working within complex regional and global matrix environments, including country-specific settings.
• Experienced in digital solutions and comfortable working with technology.
• Process-oriented with a consultative and collaborative approach.
• Demonstrated ability to effectively collaborate with and respect multiple cultures.
• A minimum of 5+ years in the logistics industry

Responsibilities:

Support day to day operation of the retail shop
E-commerce website management
Order Fulfillment for online purchases
Perform cashier duties

Perform basic grooming for small animals
Perform general housekeeping to maintain a safe and hygienic environment for staff, customers and pets
Any other ad-hoc duties as assigned

Requirements:

Customer serviced oriented
Caring and loves small animals
Positive working attitude
Able to work in fast-paced environment
Able to commit on weekdays and weekends/PH

How To Apply:

Interested applicants can send in your resume to [email protected].

Flexi Days Part Time Student Care Trainer @ Hougang Ave 1

Working Hours:

Monday - Friday

12:30PM to 6:30PM / 1:30PM - 7.00PM

Note: Min 3 days per week

Salary:

$10 per hour, "O" Level

$11 per hour, Diploma / Pursuing Diploma

$12 per hour, Degree / Pursuing Degree

Requirements:

Proactive, caring, patience, friendly, firm, strict.

Able to commit at least 3 days per week for at least 3 months

Job scope:

⁠⁠Facilitate meals, homework, revision, activities, enrichment classes.

⁠⁠Update and communicate with parents and students.

⁠⁠Discipline and provide guidance to character building.

Please WhatsApp the following to 94893552 if you are keen in the position.

Name:

Age:

Gender:

Language Spoken:

Highest Qualification:

PSLE Aggregate Score:

Period to commit: (To work from _ to _ / Long term)

Responsibilities

• Support engineers in conducting site acceptance tests, commissioning, and start-up for transformers and switchgear. Knowledge of UPS, Low Voltage/Medium Voltage Variable Speed Drives, and PLC systems is a plus.
• Perform preventive maintenance, breakdown repairs, fault investigation, and troubleshooting of electrical equipment.
• Provide field operations and technical support to customers, helping them identify their needs and offering post-sales service solutions.
• Address on-site repair and maintenance issues, troubleshoot, and effectively resolve technical problems.
• Deliver field feedback to engineering and manufacturing teams to assist in new product development and improvements to existing products.
• Manage the procurement of spare parts from Supplier

Requirements:

• Diploma/ITE in Electrical Engineering or a related field.
• Relevant experience in technical servicing roles.
• Hands-on experience in customer service with the ability to work independently on-site.
• 1 to 2 years of field service experience in a related industry.
• Strong communication & analytical skills.
• Must be ready to travel on business trips

How to Apply:

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

Working Location: SUBWAY Oasis Terraces 681 Punggol Drive #01-14 Singapore 820681

Contact Person: MS Jasmine (93831540)

Part Time Available: $11/hr

Able to commit at least 3 consecutive months.

^One-time bonus of $200 after 6 months consecutive work

A. 5hrs a day + 30 mins break, 4 days per week: (4:30PM to 10:00PM Shift)

B. 7hrs a day+ 45mins break(meal provided), 5 days per week: (2:15PM to 10:00PM Shift)

Job Responsibilities:-
- Serve the customer according to SUBWAY standard

- Food preparation including bread and cookie baking
- Ensure food storage and preparation areas are maintained according to Health and Safety and Audit standards
- Comply with Food Code of Practice
- Complete daily and weekly cleaning schedules
- Follow security and safety procedures
- Maintain a safe working environment for employees and customers
- Work as a team member
- Deliver a high standard of service when dealing with products, sales and catering for customer needs

- Opening/Closing the shop

JOB OBJECTIVE

The primary job objective is to hunt and drive sales opportunities in the assigned territory for Hitachi Solutions offerings in Microsoft Dynamics 365. Secondary objective is to manage assigned accounts for more up sell and cross sell opportunity and day to day account management.

JOB DESCRIPTION

• Identify and qualify opportunities to achieve sales booking targets.
• Manage sales through forecasting, qualification, account strategy, and planning.
• Leverage and involve multiple stakeholders in Hitachi Solutions and Microsoft to ensure high win rate
• Develop solution proposals encompassing all aspects of the deal
• Participate in the development, presentation, and articulation of a value proposition
• Negotiate pricing and contractual agreements to close the sale.
• Identify and develop strategic alignment with key influencers
• Track and update internal CRM system for Sales Pipeline, Contact and Accounts
• Work with key partners such as Microsoft, Hitachi Asia (HAS), and ISV partners to identify and qualify opportunities
• Join weekly sales meeting and provide timely reports
• Execute industry strategy and acquire new customers in the assigned industries
• Comply with the internal processes related to customer screening, deal evaluation, pricing approvals, and Phase Gate
• Ensure effective leadership is implemented when managing a team or project team

We're Hiring: Full-time Administrative Assistant at Edify: Math & Science, Singapore

Edify: Math & Science is seeking a dedicated and organized Administrative Assistant to join our team full-time. If you thrive in a dynamic educational environment and have a passion for supporting learning, we’d love to hear from you!

This role offers an opportunity to contribute to a growing organization while developing your administrative and organizational skills in a supportive environment.

Job Responsibilities

• Answer phone calls and direct inquiries appropriately.
• Respond to emails and WhatsApp messages professionally and promptly.
• Assist with scheduling and maintaining calendars.
• Manage and update student and parent contact lists.
• Prepare, draft, and send out letters and emails as needed.
• Assist in creating and monitoring invoices.
• Perform various administrative duties, including typing, copying, filing, and scanning.
• Monitor and manage office supplies.
• Handle and coordinate student administration tasks.

Requirements

• Excellent time management skills with the ability to multi-task and prioritize effectively.
• Strong attention to detail and problem-solving skills.
• Effective communication skills, both written and verbal.
• Proficiency in MS Office (Word, Excel, Outlook).
• Minimum educational qualification: GCE O Levels or Diploma.
• Previous experience in an administrative role is a plus.

Why Join Us?

• Monthly salary: $1,500 to $2,000, based on experience and qualifications.
• 5-day work week
• Opportunities for growth and skill development.
• Be part of a growing, supportive team in the education sector.

Eligibility

• Open to Singaporeans and work permit holders.

How to Apply

Interested? Send your resume to [email protected] with the subject line "Full-time Administrative Assistant Application" or click 'Apply' on this page.

Join us and help make a meaningful impact on education in Singapore!

Roles & Responsibilities

• Responsible to all treatment related activities as directed by the Physician.
• Ensuring treatment place cleanliness, appearance and safety guidelines.
• Recognize and respond promptly to customers’ enquiries.

Requirements

• Possess with related certificate.
• Positive and caring personality towards customers.
• Posting extensive knowledge and skills about meditation & relaxation.
• Preferably with relevant working experiences in similar industries.
• Must be able to work on weekends and Public holidays.

Interested applicants, please include the info as follow in your updated resume.

• Reason for leaving (all past & present employment)
• Last drawn salary
• Expected salary
• Availability/notice period
• A recent photo

We regret that only short listed candidates will be notified.

Position Overview

ServiceNow is seeking a highly organized, goal-oriented, and self-directed Partner Marketing Professional to join our dynamic marketing team. This individual will be an active contributor to our larger marketing initiatives, working closely with key partner leaders, Alliances, Channel Management, global and regional campaign teams, and various ServiceNow business units. The ideal candidate will possess proven experience in managing relationships with strategic partners and developing joint marketing plans, including market awareness and demand generation programs that align with revenue targets. Adaptability, integrated program development, and the ability to thrive in a fast-paced, high-tech environment will be critical to success.

Essential Duties and Responsibilities

• Strategic Partner Collaboration: Work closely with ServiceNow Account Directors and partners to gain a deep understanding of their business objectives and challenges. Translate these insights into a comprehensive partner marketing plan aligned with broader business goals.
• Joint Marketing Program Development: Create, manage, and execute joint marketing programs with partners that drive measurable growth in pipeline and revenue. Develop campaigns that align with both ServiceNow’s and the partner’s objectives.
• Global & Regional Campaign Execution: Localize and adapt global partner marketing campaigns for regional markets. Ensure consistent and impactful execution across regions, optimizing for local nuances and market needs.
• Cross-Functional Alignment: Facilitate collaboration between global and regional marketing teams, field marketing, and other stakeholders to ensure seamless program execution. Align partner marketing efforts with broader sales and business objectives for successful regional activation.
• Performance Tracking & Optimization: Measure key performance indicators (KPIs) and metrics to track the success of marketing initiatives. Regularly analyze program performance and provide actionable recommendations for continuous improvement.
• Agency & Resource Management: Manage local marketing agency relationships and resources to scale partner marketing programs. Ensure high-quality execution and timely delivery across the partner ecosystem.
• Innovation & Best Practices: Continuously explore new marketing trends, innovations, and best practices to enhance program effectiveness. Elevate partner engagement and campaign results through creative approaches.

Required Qualifications

• Experience: Minimum of 10 years of marketing experience, with a focus on Partner/Channel Marketing. Experience in regional marketing roles, particularly in global, matrix-based, and collaborative organizational settings, is preferred.
• Marketing Knowledge: Strong understanding of digital marketing, content creation, messaging, and execution. Proficiency in inbound and outbound digital strategies, including web, search, social, nurture, and relationship-based marketing.
• Communication Skills: Excellent verbal and written communication skills, with a proven track record of influencing and collaborating across teams and geographies. Ability to engage with senior executives and communicate at all organizational levels.
• Strategic Thinking: Ability to quickly understand complex concepts, translate technical capabilities into customer benefits, and develop strategic marketing plans that drive business results.
• Project Management Expertise: Exceptional project planning and execution skills, with a strong sense of ownership. Ability to multitask, prioritize, anticipate obstacles, and provide solutions in a fast-paced environment. Demonstrated drive for excellence in execution and achieving challenging goals.
• Storytelling & Writing: Strong storytelling and writing abilities to create compelling marketing content that resonates with diverse audiences.
• Global Perspective & Travel: Willingness to travel internationally for partner meetings, industry events, and customer engagement as needed.

Ideal Candidate Profile

The ideal candidate will be a strategic, results-oriented marketing professional with a proven track record of success in partner marketing within a high-tech environment. They will be comfortable managing relationships with diverse stakeholders, driving joint marketing initiatives, and navigating complex, global organizational structures. A passion for innovation, an analytical mindset, and the ability to adapt to changing market dynamics will be key drivers of success in this role.

Position Overview

We are seeking a motivated and experienced Partner Manager to develop and lead our partner program. As the Partner Manager, you will play a pivotal role in driving business growth by establishing and managing relationships with resellers and implementation partners. You will develop a structured partner program and build a robust partner network that aligns with our business goals.

Key Responsibilities

Develop the Partner Program:

• Design and implement a comprehensive partner program, including onboarding processes, training, certifications, and incentive structures.
• Define tiers, benefits, and requirements for partners to encourage engagement and growth.

Build and Manage Partner Network:

• Identify, recruit, and onboard resellers and implementation partners globally or regionally.
• Establish and nurture strong relationships with partners, ensuring alignment with business objectives.
• Act as the primary point of contact for partners, addressing their needs, resolving issues, and facilitating collaboration.

Drive Partner Sales and Growth:

• Collaborate with the sales and marketing teams to create co-marketing initiatives and campaigns for partners.
• Set and monitor partner performance metrics, including sales targets and customer satisfaction levels.
• Provide regular reporting and insights on partner contributions to revenue and market share.

Support Partner Enablement:

• Equip partners with the tools, training, and resources needed to effectively promote and implement our software product.
• Organize and oversee partner events, webinars, and workshops to ensure continuous learning and engagement.

Strategic Development and Market Analysis:

• Conduct market analysis to identify opportunities and gaps in the partner ecosystem.
• Develop strategies to expand partner reach in key markets and industries.
• Continuously refine the partner program based on feedback and evolving business needs.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience (5+ years) in partner management, channel sales, or business development within the software or IT industry.
• Demonstrated success in building and scaling partner networks.
• Strong understanding of reseller and implementation partner dynamics.
• Excellent interpersonal, negotiation, and relationship-building skills.
• Strategic thinker with strong problem-solving capabilities.
• Proficiency in CRM systems and partner management tools.
• Willingness to travel as required to meet with partners and attend industry events.

Why Join Us?

• Opportunity to shape and lead the growth of a key business channel.
• Collaborative and innovative work environment.
• Professional development and career advancement opportunities.

If you are passionate about building partnerships and driving growth, we would love to hear from you!

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

RESPONSIBILITIES (E.g. Job Scope) :

• Lead QS team in overseeing the entire lifecycle of contracts and tender processes from pre-tender to post tender.
• Support tender cost assessment and tender documents submission in compliance with Tender Instruction and the Specification / Requirement.
• Monitor tender and/or contract deliverables, timelines and obligations, ensuring adherence throughout the tender / project lifecycle.
• To assist Project Director and Head of Contract Division to review and finalize project costs, prepare project financial reports and contractual update to Senior Management.
• Analytical and problem-solving skills in contract administration for Civil Work / Infrastructure projects.

REQUIREMENT (E.g. Qualifications, Certifications, Experience) :

Please specify：

· Educational Level and the field of study: Tertiary Education in Quantity Surveying fields or equivalent

· Type of experience required: Relevant skills in contract and commercial negotiation and drafting. Prefer relevant knowledge in infrastructure or underground tunnelling projects

· Amount of experience: At least 12 years’ experience in civil engineering or infrastructure projects in managing commercial settlement / agreements. Good networking across construction industry and experience in both tender and post tender.

We're looking for experienced assistant cook for a new cafe concept. Join us on this exciting journey to create a new concept.

Requirements:

• Proficiency in a variety of cooking methods, ingredients, and kitchen equipment.
• A culinary school diploma or equivalent qualification.
• 3-5 years working experience
• Exceptional time management and organizational skills.

Details:

• Full time
• 5 day work week
• Career growth opportunities

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

About DDB Group Singapore – With a focus on innovative marketing, DDB Group Singapore builds brands and business with its specialised divisions: DDB, Tribal Worldwide (digital), TracyLocke (shopper marketing), Track (e-commerce, data and CRM) and TellingStories (film and content). DDB Group Singapore is also the regional hub agency for DDB Asia. It is part of the DDB Worldwide communications network – the fourth largest communications network in the world, with more than 200 offices in over 90 countries.

Key Responsibilities:

Reporting to the Business Director, the Account Manager is expected to:

• Be the primary liaison between the Agency and the Client for all ongoing projects, ensuring the briefs are met with quality and timeliness
• Manage operations and implementation of through-the-line campaigns
• Maintain timeline and ensure delivery for key milestones including presentations, approvals and production
• Ensure projects follow the overall strategic direction of the brand
• Manage the financial health of all projects
• Build enduring relationship with clients and inspire client confidence in the Agency

Required Skills & Preferred Qualifications:

• 3 years of account management experience in a creative agency (preferable) with a background in managing digital and social campaigns.
• A passion for marketing communications innovations and creativity
• Excellent client management and presentation skills
• Excellent at understanding timing and budget limitations while pushing a project along, keeping everyone on track and informed
• Ability to serve as a liaison between Production, Creative, Strategic and Development agency divisions
• Candidate with experience in Government accounts are preferred.
• Proficient in Microsoft Excel and Microsoft PowerPoint
• A bachelor's degree or higher

Interested applicants, please send your resumes to [email protected] indicating current and expected salaries.

A growing digital compliance solution platform is looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets for their office in Singapore. You will play a vital role in generating B2B sales in ASEAN and will be responsible for maximizing our sales team potential, crafting sales plans and justifying plans to upper management. Your objective is to drive financial growth by identifying clients, cultivating trust, and closing deals through their team’s performance.

Primary Responsibilities

• Designing and implementing a strategic sales plan that expands the company’s customer base to ensure strong presence.

• Lead the business development team, providing guidance, support, and mentorship to drive performance and achieve targets.

• Develop and communicate effective business and action plans to address opportunities.

• Hunt for new prospects to generate new sales in the region.

• Scout and develop new business leads across the client, channel or partner spectrum.

• Accelerate customer adoption through education and engagement.

• Suggest actions to improve sales and engagement performance and identify opportunities for growth.

• Ensure highest level of client satisfaction and reference-ability.

• Maintains excellent relationships with clients through superior customer service.

• Attends trade shows and travels to meet clients as needed.

Requirements and Preferred Qualifications:

• Bachelor’s degree / Diploma in Marketing, Business or equivalent.

• Experience in Fintech Sales and Marketing is an advantage.

• To have Regulatory Compliance domain knowledge and understanding (software industry, trends, vertical market industries, etc.) will be preferred.

• Effective communication and presentation skills at the executive level.

• Proven ability to showcase stakeholder management in sales processes inside complex organizations; You should be able to understand business drivers and ability to establish buy-in at all levels.

• Proven ability to demonstrate growth mindset in a professional capacity.

• Required language(s): Fluent in English and Mandarin - In order to liaise with Chinese speaking associates.

We're Hiring: Part-time Administrative Assistant at Edify: Math & Science, Singapore

Edify: Math & Science is looking for a meticulous and proactive Administrative Assistant to join our team on a part-time basis. If you enjoy working in a dynamic educational environment and are passionate about supporting learning, we’d love to hear from you!

The ideal candidate should have excellent organizational skills, attention to detail, and the ability to communicate effectively while juggling multiple tasks.

Job Responsibilities

• Answer phone calls and direct inquiries appropriately.
• Respond to emails and WhatsApp messages professionally and promptly.
• Assist with scheduling and maintaining calendars.
• Manage and update student and parent contact lists.
• Prepare, draft, and send out letters and emails as needed.
• Assist in creating and monitoring invoices.
• Perform various administrative duties, including typing, copying, filing, and scanning.
• Monitor and manage office supplies.
• Handle and coordinate student administration tasks.

Requirements

• Excellent time management skills with the ability to multi-task and prioritize effectively.
• Strong attention to detail and problem-solving skills.
• Effective communication skills, both written and verbal.
• Basic proficiency in MS Office (Word, Excel, Outlook).
• Minimum educational qualification: GCE O Levels or Diploma.
• Previous experience in an administrative role is a plus.

Why Join Us?

• Hourly pay: $10 to $14, based on experience and qualifications.
• Flexible working hours to support your schedule.
• Be part of a growing, supportive team in the education sector.

1. Provide administrative support
2. Maintain company records, files, and databases
3. Handle incoming calls, emails and other platforms as necessary
4. Manage office supplies and equipment
5. Manage stock inventory
6. Assist with other general office tasks as required

• Prior administrative work experience is a plus.
• Competent with MS Office.
• Good communication skills.

Working Hours: 5.5 Days, Mon to Fri (7.30am – 4.30pm), Sat (8am – 12pm)

Job Descriptions:

• Handle all purchasing duties
• Prepare, review and place purchase orders
• Assist in Schedule purchases and arrivals
• Maintain inventory
• Coordinate with internal parties involved in procurement matters
• Maintain and update purchasing documents/ records and approved external provider list
• Ensure purchasing functions conformance to plant requirements
• Build and maintain good relationship with current and new vendors
• Any other ad-hoc tasks and activities assigned.

Requirements:

• Minimum Diploma in Supply Chain/ Purchasing or equivalent
• At least 1 Year(s) of working experience in the related field
• Basic mathematical knowledge
• Knowledge of procurement processes, policies and procedures
• Meticulous with good organization, negotiation and analytical skill
• Commitment and initiatives to complete any urgent tasks timely
• Good time management
• Being able to start work immediately would be advantage.
• Must be able to travel overseas for purchasing

· Attend to day-to-day needs of office

· Checking & follow-up on delivery & proper submission of supporting documents and endorsement by staff for

payment

· Perform admin task like filing, photocopy

· Maintain office stocks e.g. forms, pantry and Sundry

· Collating data & survey, etc

· Compilation of statistics.

· Provide ad-hoc admin support to HODs

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.

Job Summary:
The Customer Service Support Manager is responsible for leading and managing the entire customer service support team, including technicians and maintenance engineers, to ensure the delivery of exceptional customer support. This role involves overseeing daily operations, optimizing team performance, managing service quality, and maintaining strong relationships with customers.

Key Responsibilities

Team Management:

• Lead, supervise, and mentor the customer service support team, including technicians and maintenance engineers.
• Develop and implement training programs to enhance team skills and knowledge.
• Conduct performance evaluations, set goals, and provide feedback to team members.

Service Delivery Oversight:

• Ensure timely and effective resolution of customer inquiries, complaints, and service requests.
• Monitor and maintain service level agreements (SLAs) and key performance indicators (KPIs).
• Develop and refine processes to improve service efficiency and quality.

Operational Management:

• Schedule and allocate resources effectively to meet customer needs.
• Coordinate preventive maintenance, repair, and installation schedules for technicians and engineers.
• Ensure the availability of tools, equipment, and spare parts for field operations.

Customer Relations:

• Build and maintain strong relationships with key customers to ensure satisfaction and loyalty.
• Act as an escalation point for complex or critical customer issues.
• Gather and analyze customer feedback to identify improvement opportunities.

Reporting and Analysis:

• Prepare and present regular reports on team performance, customer satisfaction, and operational efficiency.
• Identify trends, bottlenecks, and areas for improvement through data analysis.

Compliance and Safety:

• Ensure all team activities comply with company policies, industry standards, and regulations.
• Promote and enforce safety protocols and practices in all field operations.

Strategic Planning:

• Contribute to the development of customer support strategies aligned with company objectives.
• Identify opportunities for innovation and cost optimization in service delivery.

Qualifications

• 6+ years of experience in technical support or field service environments.
• Strong leadership with experience managing customer service support team
• Experience working on-site with clients
• Excellent communication and interpersonal abilities.
• Proficiency in data analysis and reporting tools.
• Knowledge of industry-specific tools, IT hardware equipment, and technologies

Key Competencies

• Problem-solving and decision-making skills.
• Ability to work under pressure and handle escalations effectively.
• Strong organizational and time-management skills.
• Customer-focused mindset with a passion for service excellence.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

MAIN RESPONSIBILITIES

The Audit and Projects Manager shall be responsible for ensuring the right level of internal control and driving process improvement projects within LFCS and LBeauty and managing the conduct of retail audits for perfumes and cosmetics brands across Southeast Asia.

1. Ensuring the right level of internal control within LFCS and LBeauty

1. Coordinate Internal Control self-assessment and action plans implementation

• Execute and coordinate yearly LVMH Enterprise Risk and Internal Control Assessment campaign. Perform test of design and review supporting documents submitted by process owners. Perform substantive tests to validate the accuracy of Test of Design assessment and to ensure alignment with the Group’s internal control expectations.
• Work with the process owners to design action plans to effectively address the gaps identified. Actively support local teams during implementation phases.

1. Implement internal controls on risk areas

• Conduct audit testing of potential risk areas and identify reportable issues.
• Actively participate in the drafting, development, and implementation of standard operating procedures to ensure compliance with LVMH policies and local laws to strengthen internal controls, and to promote standardization of processes.
• Review and approve the creation of new accounts, the assignment of roles and creation of new profiles in SAP. On an annual basis, review the roles assigned to all active users using the segregation of duties principle.
• Revise the Purchase Order validation workflows in SAP according to changes in the organization and ensure alignment with organizational needs.
• Conduct fraud investigations when a suspected or confirmed fraud case has been reported. Inform and alert the organization on fraud cases and fraud attempts.

1. Coordinate internal audits and follow-up on audit action plans

• Assist process owners during internal audit phases for audits conducted by Central Internal Auditors.
• Follow-up on the action plans and ensure implementation of committed actions. Provide a clear picture of the progress and status for clear reporting to Management.
• Participate in the audits conducted by the Central or Regional Internal Control Teams (joint audits, by invitation).

1. Drive process improvement projects

1. Manage the implementation of internal control projects and other initiatives

• Manage process improvement initiatives, promoting standardization and consistency of processes across the different brands within the region
• Conduct information dissemination advocating internal control good practices.

1. Change management

• Plan, manage and deploy significant process transitions (e.g., adopting a new company-wide tool) or significant process changes (e.g., implementation of new processes) within the organization.

1. Manage the conduct of retail audit of perfumes and cosmetics brands across Southeast Asia

1. Plan and supervise the execution of retail audits

• Plan an audit schedule through risk assessment of retail points of sale (POS) across Southeast Asia.
• Manage 1 Internal Control Assistant Manager in the execution of retail audits, ensuring compliance with SOP, retail guidelines, and alignment with LVMH control requirements.
• Ensure the main control gaps are identified, formulate recommendations and work with management to devise action plans to effectively address the gaps identified.
• Ensure effective communication of the results of the audits to local and regional Management through presentation and a comprehensive retail audit report.
• Plan and implement an effective and consistent method to follow-up on the action plans committed by the audit stakeholders to ensure the control issues are addressed.

1. Provide support to stakeholders

• Conduct testing of potential risk areas and identify issues. Monitor and provide advice to Management to minimize risks.
• Conduct training, if necessary, to support new store openings or to strengthen internal control awareness of store staff/back-office support functions.

Ensure that all functions are efficiently performed. Manage operations and retail teams in all functions, including sales productivity, stock, client experience, client relationship management, customer service, staff training and development, store procedures, store planning with the help of all departments. Oversee and drive the successful implementation of the retail strategy in all distribution channels. Ensure that the highest level of customer service is delivered to clients. Drive business growth and make sure that the financial goals and qualitative objectives are met. Implement a sustainable distribution strategy that will enable the brand to achieve its quantitative and qualitative objectives.

We are seeking a BIM Manager specializing in Mechanical and Electrical (M&E) systems to join our team in Singapore. In this pivotal role, you will lead our BIM implementation efforts for M&E projects, ensuring seamless integration of building systems and optimizing our design and construction processes.

• Develop and implement BIM strategies for M&E projects, aligning with organizational goals and industry best practices
• Coordinate with various disciplines (architecture, structural, and M&E) to ensure proper integration of building systems in BIM models
• Establish and maintain BIM standards, protocols, and workflows for M&E projects
• Conduct quality assurance checks on BIM models to ensure accuracy and compliance with project requirements
• Collaborate with project managers and clients to define BIM deliverables and ensure timely completion
• Troubleshoot complex modeling issues and provide innovative solutions
• Stay updated on the latest BIM technologies and M&E systems advancements, implementing improvements as necessary
• Preparation of BEP
• Liaise with external stakeholders, including consultants and contractors, to ensure smooth BIM execution throughout the project lifecycle

The Audio-Visual (AV) Assistant will support the audio-visual and technical operations in church services and events. The staff will work closely with the Audio-Visual Executive to equip the volunteer team to support the church events and programmes, as well as maintain the relevant AV equipment.

Key Responsibilities

1. Responsible for providing services pertaining to sound engineering and maintenance at the Local Church.

2. Oversee the audio mix during Saturday worship rehearsals, Sunday services, and as needed, for special services/events.

3. Train and guide TECH ministry members during rehearsals, so that members will be able to conduct their sound engineering duties during worship services effectively.

4. Arrange and conduct training for TECH ministry’s newly recruited members, to equip them with the basic skills and competencies.

5. Look into the regular maintenance and troubleshooting of problems related to the audio system, to ensure that the system continues to meet the needs and requirements of the church.

6. Join the TECH ministry’s committee meetings, to plan possible system upgrades, suggest areas of improvement, organise trainings and retreats.

7. Perform post-production sound edits for recordings (video and audio).

8. Any other relevant tasks assigned by the church office for the purposes of carrying out the church's vision and mission.

Requirements

· Diploma in audio engineering/production or related discipline

· Fluent with both analog and digital consoles

· Be able to troubleshoot and resolve any equipment issues

· Experience serving in a church or worship setting is preferred.

· Willingness to work on weekends and non-regular work hours.

If you have the relevant experience and expertise, please send in your CV to [email protected].