Job description

Looking for Part-time/Temp Clinic Assistant

• Prior Experience preferred.
• We are a heartland medical GP clinic that does not have insurance / TPA arrangement. Workload is expected to be comfortable. If you would like to try a different kind of clinic working experience compared to a corporate clinic, do get in touch with us.
• Pay ranges $11.70/hr to $14.04/hr depending on experience and work hours (rates are inclusive of employer CPF)
• 4 to 20 hours/week, on a Roster Basis
• Able to work weekdays, nights and weekends

Week day shift hours

830am to 130pm

230pm to 430pm

7pm to 9pm

Sat shift hours

830am to 1230pm

Sun Shift hours

9am to 12pm

Requirements

• Basic IT skills
• Communication Skills / Front line skills
• Kind heart
• Willingness to learn
• Willingness to work

Benefits

Paid overtime

Duties

• Registration of patients / attend to enquiries
• Provide frontline services
• General administrative duties of the clinic
• Perform simple triage and take measurements (height and weight BP etc)
• Dispensing of medications
• Payment collection
• Packing of medications and supplies
• Stock taking
• Assist the doctor in procedures / chaperone
• General maintenance of clinic tidiness / cleanliness
• Ad hoc duties assigned by doctor
• Chaperone female patients during examination

We regret that only shortlisted candidates will be notified.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi (Body)

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as AVP, Custody Implementations & Change Manager (Securities Services)- Hybrid (Internal Job Title: Client Onboarding Senior Analyst - C12) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Custody Implementations & Change Manager provides responsibility and oversight to onboard new custody clients while also supporting existing clients with incremental growth asks. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Has responsibility for volume, quality, timeliness of end results. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full responsibility, of his or her daily tasks and responsibilities.

Responsibilities:

• Focuses on timely and accurate delivery of all custody related activities and products being implemented for clients, as well as delivering superior customer service and resolution of customer concerns related to the onboarding process.
• Responsible for project management in the custody space, while managing cross-functional relationships with all teams when applicable. Working closely with Implementation managers when multi-product deals are being executed.
• Collaborates with team on new work procedures.
• Responsible for customer interaction, documentation issuance, review and support in conjunction with partnering teams.
• Demonstrates high level of diligence, motivation and organizational skills.
• Contributes to the motivation of staff and peers through constant and open interaction with the team members. Supports cross functional training to enrich their skill base.
• Optimizes own capacity to achieve higher productivity levels and output.
• Understands client requirements and implements them correctly. Understands new customer requirements and ensures adequate support to new customer requirements and initiatives.
• Ensures a strong and robust risk environment with effective controls. Establishes risk management practice. Maintains a strong culture of risk and controls in the team through various processes and check points.
• Deals with variable (occasionally complex) issues with substantial potential impact.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience in Custody world and sub-related products.
• Team player working closely with partners across countries / regions.
• Good interpersonal communication skills. Able to communicate with internal and external business partners.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Demonstrated and proven Project management skills including strong management and oversight of project activities such as but not limited to, Project plan writing, tracking project activities & milestones, forecasting and managing Risk and Issue Logs well to mitigate project delays.
• Advanced execution skills in a multi-tasking mode. Extremely well organized with own time and able to prioritize effectively to manage multiple deals at the same time. Ability to achieve business objectives without compromising on controls and risk parameters established. Ability to interact confidently with senior management, internal teams and external clients / parties as required
• Able to partner with businesses and other support functions at any level to execute role effectively. Able to strive under pressure and covert opportunity from risk. Should be open to working staggered hour /shift / over weekend and on public holidays (if required). To ensure excellent rapport with internal stakeholders including peers and seniors and duly provide inputs to the team and ensure timely resolution of all issues, wherever there are business risks and the issues need to get addressed such cases should be raised to the senior’s forum for appropriate action and advice.
• Proficient knowledge of English (written and spoken).

Education:

• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Responsibilities:

• Report to Project Manager /Site Manager for the Arrangement of work
• Liaise with consultants for the submission and approval of materials and shop drawings
• Responsible for planning, programming and monitoring of work progress on site
• Co-ordinate the inspection work by Resident Engineer and clerk of works
• Handling technical and engineering problems on site
• Ensure site safety and proper execution of site work procedure on site
• Monitor and co-ordinate the works of subcontractors
• Structure and Architectural work
• Set up accounts and workstations .
• Monitor performance and maintain systems according to requirements .
• Troubleshoot issues
• Ensure site safety and proper execution of site work procedure on site
• Willing to work on Sites (under hot sun)

Job Requirements:
Degree/Diploma in Mechanical Engineering or related
Preferably 3 years of experience on project management and building construction projects
Good communication and interpersonal skills
Software skills on MS Project and ACAD preferred

• Assist Construction Manager in planning and executing building construction and renovation projects.
• Plan and coordinate construction activities on daily basis.
• Establish budget and schedule for construction project.
• Monitor and control expenses within the established budget.
• Recommend cost reduction initiatives while maintaining the quality and productivity.
• Oversee invoice and payment processing in a timely fashion
• Analyze construction problems and develop immediate resolutions.
• Respond to customer inquiries and concerns promptly.
• Generate construction progress and expense reports for management.
• Attend educational workshops, trainings and conferences for professional growth.
• Identify slippages or delays in constructions and adjust schedules to meet deadlines.
• Identify milestones and problem areas and accordingly recommend preventive actions.
• Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Requirement:

• Holds Bachelor/ Master Degree in Civil Engineering
• Have more than 8 years of site experiences

• Assist Construction Manager in planning and executing building construction and renovation projects.
• Plan and coordinate construction activities on daily basis.
• Establish budget and schedule for construction project.
• Monitor and control expenses within the established budget.
• Recommend cost reduction initiatives while maintaining the quality and productivity.
• Oversee invoice and payment processing in a timely fashion
• Analyze construction problems and develop immediate resolutions.
• Respond to customer inquiries and concerns promptly.
• Generate construction progress and expense reports for management.
• Attend educational workshops, trainings and conferences for professional growth.
• Identify slippages or delays in constructions and adjust schedules to meet deadlines.
• Identify milestones and problem areas and accordingly recommend preventive actions.
• Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Requirement:

• Holds Bachelor/ Master Degree in Civil Engineering
• Have more than 8 years of site experiences

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

• Manage commercial and contractual activities within the project efficiently and effectively
• Providing feedback from the field related to competition, distribution channels, suppliers and products.
• Position self as a resource and leader for the overall development of the organization
• Responsible for project planning, resource allocation, budget, steering committee leadership and project team organizational structure management
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provide advice when required.
• Prepare and monitor project cost budget, cash-flow cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Perform all duties in accordance with CCCC polices, processes, systems, reporting and procedures.

Requirements

• Relevant tertiary qualifications and minimum of ten years of experience in contracts management
• Strong organizational skills including attention to detail and methodical approach to work
• Excellent written, communication and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.
• 5.5 days work week
• Willing to work in Construction Site

Job Overview:

As a Disaster Recovery Manager, you will play a crucial role in developing, implementing, and managing comprehensive disaster recovery plans to ensure the organization's ability to respond effectively to unforeseen events. Your responsibilities will encompass risk assessment, crisis management, and collaboration with cross-functional teams to minimize downtime and data loss.

Job Responsibilities:

• Incident handling, problem troubleshooting and escalation to Higher Management
• Organize and co-ordinate Disaster Recovery Activities/Drill
• Maintain accurate records, document all problems, and prepare relevant reports.
• Maintain accurate IT Asset inventory/records and prepare reports.
• Ad-hoc duties as assigned.

Disaster Recovery Planning:

• Develop and maintain robust disaster recovery plans, ensuring alignment with industry standards and compliance requirements.
• Conduct regular review to identify potential vulnerabilities and implement proactive measures to mitigate risks.

DR validation:

• Work closely with cross-functional teams across the region to create, implement, and regularly test disaster recovery plans and exercise.
• Conduct exercise briefing to teams to enhance awareness, understanding roles and responsibilities and response capabilities.
• Ensure DR validation are conducted timely in compliant with regulatory requirement.

Crisis Management:

• Drive the response and recovery efforts during actual incidents to meet the committed RTO.
• Coordinate with internal and external stakeholders to manage resources effectively and resolve issues promptly.

IT Resilience:

• Review changes to ensure new implementation meets the IT resilience requirement.
• Stay informed about emerging technologies and industry trends to enhance IT resilience strategies.

Documentation and Reporting:

• Maintain clear documentation of disaster recovery plans, risk assessments and response procedures.
• Provide regular reports to management on the status of disaster recovery preparedness and ongoing risk assessments.
• Ensure documentation are review regularly to ensure relevant.

Job Requirements:

• Min 5 years of experience in managing disaster recovery plans and recovery
• Experience managing Data Centre Operations in the financial services industry.
• Experience in IT systems (Network, databases, cloud, virtual machines, storage) to be able to engage stakeholders during system resiliency review.
• Bachelor degree or in Mechanical / Electronic or Industrial Engineering or related disciplines
• Project management skills to coordinate Disaster Recovery exercise
• Experience in risk assessment to manage risk and identify potential vulnerabilities
• Ability to lead and manage cross functional stakeholders to manage recovery efforts and exercise
• Good understanding of various backup and recovery strategies within the Data Centre environment
• ITIL and other Business continuity certifications will be an added advantage
• Strong leadership and analytical skills. Ability to meet tight deadlines and prioritize workload
• Conversant with Technology Risk Management Guidelines for Singapore and other geographies
• Excellent written and verbal communication skill to prepare reports, documentation and communication with stakeholders

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067447

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Job Purpose

· Drive all Oceanfreight Operational KPI performance of all Asia Pacific countries and support the countries in achieving their KPIs as well as the productivity and data quality benefits intended to be delivered through these KPIs.

· Drive the strategic design and change of any KPIs where needed

Differentiator

· Subject matter expert and strategist who applies advanced knowledge of the job area and Oceanfreight processes typically obtained through advanced education and work experience

· Manage projects / processes and delivers results and strategy with minimal supervision

· Problems faced are difficult and complex and need strategic vision to design the best way forward

Main Responsibilities

· Drive Operations process and performance improvement plans with in-depth analysis and potential solution proposals as well as strategic vision to meet KPIs as well as productivity and data quality goals

· Drive the impact of process and system changes to ensure quality, efficiency, and improvement

· Understand and analyse operational data and statistics to identify further opportunities, develop action plans, and implement process improvements and operational strategic vision

· Cooperate with Global, Regional and Country Operations & Compliance teams with various analysis and process improvements and provide ad-hoc assistance to country, regional and global senior management

· Formulate innovative business and technical solutions within a strategic framework to improve operational effectiveness

· Consolidate the results of improvement projects and compose relevant report on progress and results

· Drive best practices to identified key risk areas and resolve them

· Support the design the Global landscape and strategy for operational topics within Oceanfreight

Stakeholders

· Connect with and influence other specialist departments such as, but not limited to, BPO/IT Training, BPO/IT CIS (Customer Information Services), Global Oceanfreight Operations, etc.

· Build strong, trusting cross functional relationships with DGF senior managers such as Country Oceanfreight heads and country managers, regional Oceanfreight head and Regional CEO

· Understand customer and key stakeholder interests and concerns such as Oceanfreight Operators in country, supervisors, and country management. Advise stakeholders of purpose, goals and strategy behind projects

· Provide technical and system guidance to line managers and operators

Management Responsibility

· Individual contributor who may manage some employees

· Directs the work of country level professionals and (senior) manages process and programs affecting country operational productivity and contribute direct to their bottom line

· Coach and review the work of country level professionals and operators

Required Skills

Operations Management, Process Engineering, Business Processes, Quality Control, Net Promoter Score, Reporting, Performance Management, Process Improvement, First Choice, Change Management, Cost Reduction, Workflow Automation, DGF Business Knowledge, Business Strategy, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation

Qualifications

· Bachelor’s Degree or equivalent experience/qualification

· More than 6 years of experience

Job Summary:

Support the development, implementation and administration of C&B programs that align with the company's overall strategic objectives, including salary proposal, benefit management, salary benchmarking, while ensuring cost effectiveness and compliance with legislative requirements.

Duties/Responsibilities:

• Engage in different C&B related projects such as salary proposal, benefits benchmarking, annual review process for salary adjustment, bonus and incentive.
• Maintain consistent deployment of compensation policy and practice, identifying inconsistencies and develop corrective actions. Act as a change agent by facilitating, managing and implementing the necessary modifications to ensure that it is communicated & executed effectively and accurately.
• Review of compensation plans with monetary and non-monetary benefits based on employee needs.
• Support in preparation of C&B data for analysis and reporting to identify trends, gaps and areas for improvement.
• Handling C&B related enquiries from different levels of staff.
• Other Ad-hoc C&B projects assigned.

Required skills / abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to details.
• Strong analytical and problem solving skills.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances and policies.
• Capable of taking challenges and working under pressure in a fast paced environment.
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong knowledge of labor laws, regulations, and compliance requirements related to staffing and compensation & benefits.

Education & Experience:

• Minimum 5 years of working experience in HR with a focus on compensation & benefits.
• Working knowledge of multiple human resources discipline, including compensation & benefit practices, organizational diagnosis, performance management and respective employment laws.
• Bachelor's degree in Human Resources, Business Administration, or a related field.

Responsible for managing our International Shipping Integration, which include various global sites including Canada, Europe, and Japan

Responsible for F135 logistics global support

Responsible for the overall implementation for the Japan Logistics Center

Engage in contract negotiations with logistics suppliers and sub-contractors

Responsible for completing projects on time and in coordination with the outsourced supplier

Responsible for the coordination of cross functional team members and required project materials

The individual will be required to identify lead-time constraints, and take corrective action to remedy any issues with project delivery

Participate in cross functional team projects to provide management with actionable data

Evaluate data to ensure the proper strategy is formulated and any risks are identified

Act as the primary contact for IT and ITC

Responsibilities:

• Manage corresponding email, faxes, mails & telephone calls.

• Perform Data Entry - Purchase Order, Delivery Order, Invoices and Packaging.

• Liaise with supplier on goods in & out.
• Order logistic items for Head Office and outlets.
• Assist in any ad-hoc duties when assigned.

Requirements:
• Minimum 'O' level certification.
• Proficient in Microsoft Excel and Word.
• Well verse in English and Mandarin to liaise with overseas counter-part.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

• Manage corresponding email, faxes, mails & telephone calls.

• Perform Data Entry - Purchase Order, Delivery Order, Invoices and Packaging.

• Liaise with supplier on goods in & out.
• Order logistic items for Head Office and outlets.
• Assist in any ad-hoc duties when assigned.

Requirements:
• Minimum 'O' level certification.
• Proficient in Microsoft Excel and Word.
• Well verse in English and Mandarin to liaise with overseas counter-part.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

• Manage corresponding email, faxes, mails & telephone calls.

• Perform Data Entry - Purchase Order, Delivery Order, Invoices and Packaging.

• Liaise with supplier on goods in & out.
• Order logistic items for Head Office and outlets.
• Assist in any ad-hoc duties when assigned.

Requirements:
• Minimum 'O' level certification.
• Proficient in Microsoft Excel and Word.
• Well verse in English and Mandarin to liaise with overseas counter-part.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

• Manage corresponding email, faxes, mails & telephone calls.

• Perform Data Entry - Purchase Order, Delivery Order, Invoices and Packaging.

• Liaise with supplier on goods in & out.
• Order logistic items for Head Office and outlets.
• Assist in any ad-hoc duties when assigned.

Requirements:
• Minimum 'O' level certification.
• Proficient in Microsoft Excel and Word.
• Well verse in English and Mandarin to liaise with overseas counter-part.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

• Manage corresponding email, faxes, mails & telephone calls.

• Perform Data Entry - Purchase Order, Delivery Order, Invoices and Packaging.

• Liaise with supplier on goods in & out.
• Order logistic items for Head Office and outlets.
• Assist in any ad-hoc duties when assigned.

Requirements:
• Minimum 'O' level certification.
• Proficient in Microsoft Excel and Word.
• Well verse in English and Mandarin to liaise with overseas counter-part.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job Description & Requirements

• Perform Corrective and Preventive Maintenance of wafer fab manufacturing equipment.
• Support the running of production in the module and ensure the readiness for production
• Maintain 6S practices in the Fab and maintenance support areas
• Participate and follow up on continuous improvement projects
• Provide clear and accurate pass down of line issues and documentation

Requirement

• Candidate must possess at least Diploma in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent.
• No work experience required.
• Preferably Entry Level specialized in Engineering - Mechanical/Automotive or equivalent.
• Work overtime during weekends and public holidays
• Working in cleanroom

Job Description & Requirements

Responsibilities

• Assist operation team to ensure the equipment under your charge (such as powerboats, dinghies, anchors, ropes and other sailing accessories) are operationally ready at all times through regular maintenance.
• To maintain boat/ equipment asset list storage.
• Assist in basic boat repair works.
• Assist in the launching and recovery of powerboats; refueling of petrol and engine oil for powerboats.
• Maintain a clean and tidy workplace, especially that of the boatyard and its surrounding facilities.
• Require to attend regular meetings with your supervisor and perform any other duties as assigned by your supervisor.
• Assist in admin duties such as purchase requisition

Job Requirement

• As part of your career development, you may be required to attend courses during off duty hours.
• It is expected of you to foster good team spirit and good working relationships amongst your fellow colleagues through mutual operation and support.
• You are to contribute to the overall efficiency, productivity image of Singapore Sailing.

Reporting

Reports to Operation Manager or any other person designated by the CEO or General Manager in the absence of the supervisor.

Remunerations:

• Commensurate with experience and competency

The Travel Operations Manager/ Assistant Manager is a key role combining operational excellence with client-facing support. You will lead a team of operations specialists to ensure efficient and effective delivery of all travel-related services for our clients. This includes managing travel bookings, collaborating with the sales team on quotations, optimizing travel costs, and providing exceptional support to both clients and internal stakeholders. Some travel may be required to meet with clients or vendors.

Job Description

- Team Leadership:

• Lead, mentor, and develop a team of travel operations specialists.
• Delegate tasks, monitor performance, and provide constructive feedback.
• Foster a collaborative and supportive team environment.

- Travel Management:

• Oversee all aspects of travel arrangements, including flights, accommodation, ground transportation, and visa processing.
• Develop and implement travel policies and procedures to ensure efficiency and cost­ effectiveness.
• Negotiate with travel vendors to secure competitive rates and favorable terms.
• Utilize travel management tools and technology to streamline processes and track expenses.

- Client Management:

• Serve as a point of contact for clients, understanding their travel needs and preferences.
• Build and maintain strong relationships with clients, ensuring their satisfaction.
• Proactively address client inquiries and resolve any travel-related issues.

- Compliance & Risk Management:

• Ensure compliance with all relevant travel regulations, visa requirements, and company policies.
• Implement risk management strategies to mitigate potential travel-related risks.
• Stay informed about travel advisories and updates to ensure traveler safety and well-being.
• Excellent communication, interpersonal, and client management skills.
• Strong analytical, problem-solving, and organizational abilities.

Requirements:

• Bachelor's Degree or Diploma in Business Administration, Hospitality Management, or related field
• Minimum 3 years of relevant experience
• Experience in customer service management and/or travel industry operations is an advantage
• Strong leadership abilities with a track record of effectively managing teams
• Excellent communication, negotiation, and interpersonal skills
• Ability to thrive in a fast-paced, high-pressure environment and prioritize tasks accordingly
• Analytical mindset with proficiency in data analysis and reporting
• Familiarity with travel industry trends, destinations, and suppliers
• Problem-solving aptitude and a customer-centric approach to service delivery

Customer Service Oversight:

• Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
• Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
• Performance Metrics:
• Establish and monitor key performance indicators (KPIs) for customer service activities.
• Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
• Customer Relationship Management (CRM):
• Manage the CRM system to track customer interactions, sales, and support activities.
• Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
• Communication:
• Act as a liaison between customers and other departments to resolve issues and improve overall service.
• Develop and distribute regular customer service reports to senior management.
• 
  
• Logistics Systems Management:
• Logistics Operations:
• Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
• Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
• System Implementation and Management:
• Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
• Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
• Supply Chain Coordination:
• Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
• Negotiate contracts and agreements to secure the best terms and conditions for the company.
• Continuous Improvement:
• Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
• Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
• Reporting and Analysis:
• Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
• Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

· Ensure compliance with company and industry policies and procedures.

· Maintain fruitful relationships with current customers and establish good relationships with new ones.

· Manage daily operations, especially customer service and finance activities, and make improvements as needed.

· Oversee and manage all aspects of the business such as HR, Sales and Operations.

· Review trade area and identify new market opportunities.

· Keep in line with company growth strategy.

· Meet or exceed company profit goals.· Source, train, coach and develop staff.

· Address customer issues and concerns promptly.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Understand the market, competitors and brand environment.

· Assist in any ad-hoc duties when assigned.

Requirements:

· At least 5 years of managerial exposure.

· Excellent communication and writing skills.

· Strong problem solving and analytical skills.

· Excellent organizational and leadership skills.

· Ability to multitask and manage multiple projects at once.

· A drive to reach sales and service goals.

· Ability to strategize and plan ahead.

· Well verse in English and Mandarin to liaise with Mandarin speaking clients.

· Able to work shifts hours/weekends/public holiday.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Proven experience in project management, preferably in residence building development or commercial building in Singapore
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.