• To promote a Zero Harm culture & best practices through the implementation of a tailored safety, quality and environmental management system including the development and implementation of appropriate policies & procedures to ensure a safe and efficient workplace.
• To ensure regulatory compliance & due diligence to safety, health, quality, dangerous good/hazardous substances and environmental obligations.
• To liaise with all business units on matters relating to safety, quality and environment including potential non-compliance of a regulatory nature.
• Compliance with all relevant safety, quality, environmental & P&C policies & procedures to ensure a safe work environment at all times.
• Actively liaise with all departments to ensure quality control, quality assurance and safe practices are adhered to at all times.
• Work with A-Gas management to implement its policies, procedures, work instructions, mission and goals.
• Lead by example in demonstrating personal qualities, behavioural traits and A-Gas values & behaviours.
• Timely management reporting in the manner and form as required from time to time.
• Perform site inspections as required.
• Actively participate in internal & external project meetings and provide sound recommendations on SQE initiatives and/or highlight any deviations & possible risks if any.
• Manage & maintain integrated certified Safety, Quality, Environmental management systems to ensure continued compliance to ISO 9001, ISO45001, ISO14001, ISO17025 (NATA), and other relevant standards like ISO 31000 where applicable.
• Identify and maintain compliance to relevant WHS, Environmental & other acts, regulations, codes of practices & guidelines etc.
• Audit SQE Management System, including reviewing, monitoring, measuring, reporting on performance.
• Recommend and implement continual improvement to the SQE system, work instructions and associated processes.
• Promoting awareness of SQE requirements, communicating and consulting with all staff & other stakeholders on SQE processes, documentation and regulatory requirements.
• Development and implementation of SQE documentation relevant but not limited to procedures, plans, hazard and aspect identification, risk assessments, emergency preparedness & response, design & development, management of change, control measures, management review including ad hoc measures based on current environmental occurrences.
• Actively lead & participate in Operational Safety, Process Safety, Risk Assessment, HAZOPs, Pre-Purchase Risk Assessments, Management of Change & Design & Development, SQE incident investigation & root cause analysis and processes.
• Active participation and collaborating to provide SQE / technical advise as required to the Lab Team, Customer Service, Operations, Engineering, Rapid Recovery and wider A-Gas Group & other relevant stakeholders.

Key Responsibilities and Requirements:

• At least 1 year of Sales experience within the interior construction sector.
• With presentations and time management skills.
• Diploma / certification in any of the following: Architecture, Interior Design, Project/construction management, Marketing Management or related building construction/ M&E studies, Marketing Management.
• Familiar with, electrical, Celling partition work, carpentry, Tilling work, Awning work, renovation works and fit-out works.
• Experience in managing multiple projects.
• Positive, commitment and “can-do” attitude.
• High integrity, good team player, keen desire to learn, contribute, advance and progress with the company.
• Delivering business/Market share in collaboration with Zonal Sales teams for the year/quarter/month
• Salary+Sales Commission+Yearly Bonus
• Responsible to lead development and implementation of key strategic marketing initiatives for Singapore comprising of PQ, CPC, PDA and Bussmann in order to achieve the Sales Revenue growth in Singapore year on year
• Coordinating market analyses with sales team members and defining appropriate forecasts and plans
• Driving sales efficiency by delivering appropriate product knowledge information and training for each salesperson
• All works Monitoring with subcontractor and handover to clients.
• Monitoring Payment

ROLES & RESPONSIBILITIES:-

Key Responsibilities:

· Identify and develop new business opportunities to achieve revenue targets in Constuction sectors.

· Build and maintain strong relationships with clients and partners.

· Conduct market research to understand trends and customer needs.

· Develop and implement strategic business plans to drive growth.

· Prepare and present compelling business proposals.

Requirements:

· Prefer with Diploma/Degee with 4-7 years with relevent experience experience in sales, marketing or related field.

· Experienced in Construction sector financial reporting, systems, and analysis

· Proficient in Construction management and financial modeling; experience is an advantage

· Outgoing, independent, and possesses strong people skills

· Excellent presentation and writing skills

. Must have class 3 or 3C Singapore driving license

· More than 4 years of experience in management reporting, accounting, or financial analysis

· Ability to interpret financial in methodology

Operation Executive

• Office Location: West
• Site Location: East
• Job Types: Full Time
• Timing/Shifts: 5 Day Week

MCI Career Services Pte Ltd is a leading recruitment agency in Singapore, dedicated to connecting talented individuals with exceptional career opportunities. We are currently looking for a friendly, proactive, and highly motivated Operation Executive to join our dynamic team immediately.

Job Description:

• Manage project requirements, ensuring smooth execution and timely delivery.
• Oversee daily operations, meeting targets and lead time in a fast-paced environment.
• Liaise with customers and internal stakeholders, addressing project-related matters.
• Deploy staff as per client needs, conducting site visits for compliance and troubleshooting.
• Manage activities, and work schedules, and consolidate staff payroll accurately.
• Provide product training to enhance staff skills and knowledge.

Requirements:

• Diploma with 3 years of logistics or warehouse operations experience.
• Adaptability to fast-paced operations.
• Strong organizational and communication skills.
• Ability to work overtime as needed

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Roles & Responsibilities

Job Responsibilities

· Lead and drive the team for continuous improvement on system and process, conduct monthly QPR meeting and review typical quality issues and follow up with team for improvement.

· Work as quality representative of tool room to manage customer audit, ISO audit and internal audit, prepare the team for the audit and subsequent activities.

· Monitor KPI of tool room and attend annual MR meeting to report tool room KPI performance.

· Lead QA/metrology team for inspection activities and work closely with engineering team for tool improvement.

· Study critical characteristic of new product drawing requirement, propose steel safe strategy with past similar tool experience into tooling design.

· Manage customer complaint and attend customer meeting related to quality or metrology issues.

· Monitor supplier quality performance and issue corrective and preventive action report to drive continuous improvements.

· Perform audits on supplier’s process to ensure quality control and quality assurance systems are in place

· Publish tool fabrication quality standards and ensure suppliers understood and comply with the requirements

· Assist in evaluation and qualification of new supplier.

· Other duties as and when assigned by Supervisor or Management

You may be authorized to:

· Contain suspected, non-conforming products and prevent from further processing.

· Stop new orders which do not conform to requirements.

Requirements

· Degree or Diploma in Quality Engineering or relevant

· Minimum 5 years of relevant experience in a plastic injection molding industry

· Knowledge and experience in GD&T, SQC tool

· Certified Internal Auditor for ISO 9001, ISO14001 and ISO 13485.

· Ability to apply problem solving technique and provide solutions under minimal supervision.

· Good written and oral communication skills

· Organized, decisive, logical, Independent and possess leadership, organization and communication skills

Job Description & Requirements

* Responsible for sourcing cocoa, Cashew, Soya & Sesame from African countries specially Nigeria & Uganda

* Having in-depth knowledge of the product and about geographical production such that from which part what quality can be sourced.

* Should have knowledge about the counter party (suppliers) to avoid any default or credit risk.

* Responsible to Trade the cocoa on terminal.

* Able to provide leadership role to operations team in Singapore & sourcing team in Nigeria & Uganda to ensure smooth execution of order.

* Able to run positions (price, stock, currency etc.) and able to deliver both top line & bottom line. Understands the financial terms and has experience of delivering PnL numbers for last 2-3 years.

Job Requirements:

* Degree - Marketing / Business Administration/ Food Technology /MBA

* At least 3 years relevant experience of sourcing Cocoa or Cashew or Soyabeans or Sesame or similar commodity in Africa. In addition, should be in leadership role and responsible to deliver profit in his recent role as Trader.

* Able to frequently travel to Africa.

To start a new Electrical Motors, Generators repair services.

Looking for experience Engineers, Service Oriented, Electrical Workshop Managers, to take charge of a new project. Experience with Marine, Oil & Gas, Explosion-proof equipment.

To make full planning, to recruit, train and build up the team. Setting up full repair and testing requirements.

Pls whatsApp: 9832-1639

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

In the commercial diving industry, a Commercial and Sales Manager plays a critical role in driving business growth and ensuring operational efficiency. Here are the typical roles and responsibilities associated with this position:

Roles and Responsibilities

1. Sales Strategy Development:Create and implement sales strategies to meet revenue targets.
   Analyze market trends to identify new business opportunities.
   
2. Client Relationship Management:Build and maintain relationships with clients, contractors, and stakeholders.
   Address client needs and ensure high levels of customer satisfaction.
   
3. Business Development:Identify and pursue new business opportunities in various sectors (oil and gas, construction, underwater inspection, etc.).
   Conduct market research to inform business decisions.
   
4. Proposal and Contract Management:Prepare and submit proposals and bids for diving projects.
   Negotiate contracts and terms with clients, ensuring compliance with regulations and company policies.
   
5. Team Leadership:Lead and manage sales teams, providing training and support.
   Set performance goals and monitor progress towards targets.
   
6. Financial Management:Develop and manage budgets for sales activities.
   Monitor financial performance and analyze profitability of projects.
   
7. Collaboration with Operations:Work closely with operations teams to ensure that projects are delivered on time and within budget.
   Provide feedback to improve service delivery and operational efficiency.
   
8. Regulatory Compliance:Ensure compliance with industry regulations and safety standards.
   Stay updated on changes in regulations affecting commercial diving operations.
   
9. Marketing and Branding:Oversee marketing initiatives to promote the company’s services.
   Develop promotional materials and attend industry events to represent the company.
   
10. Reporting and Analysis:Prepare reports on sales performance, market conditions, and competitor activities.
    Use data analytics to inform sales strategies and improve decision-making.
    

Key Skills and Qualifications

• Strong understanding of the commercial diving industry and related services.
• Excellent communication and negotiation skills.
• Proven experience in sales, business development, or management.
• Ability to analyze market data and trends.
• Leadership skills to manage and motivate teams.
• Familiarity with budgeting and financial analysis.

By fulfilling these responsibilities, a Commercial and Sales Manager plays a vital role in the success of a commercial diving company, ensuring it remains competitive and profitable in a challenging market

The General Manager (Construction Project Management/ Business Development & Operations) must possess vast experience and knowledge in the construction industry and shall report directly to the Managing Director.

The General Manager (Construction Project Management/Business Development & Operations) should have strong organisational and communication skills and be responsible for the day-to-day operations for meeting operational objectives that aligned with overall business goals in terms of the following:

• Providing guidance and input to the team on the marketing plan for potential job opportunities, tender, execution and completion of all the projects to meet budget and timeline.
• Shall work closely with the General Manager of Engineering, MEP, Commercial, Contracts and Finance & Administration divisions to ensure that the operational processes are streamlined and optimized to improve efficiency and productivity to meet its business objectives.
• Working with the Corporate Planning Team to develop and implement the company strategic plan to achieve long and short-term team goals and targets.
• Strong leadership skills and experience managing a team of department heads.
• Possess excellent analytical and problem-solving abilities and strong interpersonal communication skills.

OVERVIEW

Responsible for designing and delivering customized logistics solutions that meet client needs and align with the company’s strategic goals. This role involves working closely with clients, internal teams, and external partners to develop and implement innovative logistics solutions, ensuring successful program execution from concept to completion.

ROLES AND RESPONSIBILITIES:

Solution Design and Development (Pre-sales)

• Collaborate with clients to understand their logistics challenges and business objectives.
• Develop tailored solutions that address client needs while optimizing efficiency, cost, and service levels.
• Create detailed solution proposals, including process flows, resource requirements, and timelines.

Client Relationship Management:

• Serve as the primary point of contact for clients during the solution development and implementation phases.
• Build and maintain strong client relationships, ensuring satisfaction and fostering long-term partnerships.
• Conduct regular reviews with clients to assess program performance and identify opportunities for improvement.

Continuous Improvement:

• Analyze the effectiveness of implemented solutions and recommend enhancements to improve efficiency and performance.
• Stay updated on industry trends, technologies, and best practices to drive innovation in logistics solutions.
• Lead initiatives to improve internal processes and methodologies for solution development.

JOB REQUIREMENTS:

• Minimum 5 years of experience in solution design from 3PL company.
• Tertiary education related to logistics/ supply chain management/ business/ engineering
• Experience in developing and implementing complex logistics solutions.
• Strong problem-solving and analytical skills.
• Excellent communication and presentation abilities.
• Proficiency in project management and logistics software tools.
• Ability to manage multiple projects simultaneously and work under pressure.

Only with 3PL experience may apply.

Salary shall commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

Task Management

• Develop and implement a comprehensive product quality improvement plan, aligned with the organization'soverall goals and objectives.
• Lead and participate in cross-functional teams to identify and analyse root causes of quality issues.
• Developing and implementing corrective and preventive actions to prevent future quality issues.
• Monitoring and reporting on product quality metrics to track progress and identify areas for improvement.
• Conduct audits and assessments to identify and address potential quality risks.
• Collaborate with suppliers to ensure their products meet our quality requirements.
• Collaborating with various teams such as engineering, manufacturing, classification societies, and suppliers to ensure consistent quality throughout the product lifecycle.
• Stay up-to-date on the latest quality improvement methodologies and tools.
• Track and analyse warranty data for reporting, change implementation to new products and continuous improvement
• Identify and communicate process and product improvements.
• Continually seek to identify areas of quality risk and resolve them before they impact on the vessel.
• Delivery of regular communications & reports to the Key internal relationships.
• Establish and maintain high standards of quality and control of cost within budget limits.
• Carry out customer familiarization of our products.
• Occasional travel to vessels country operating area to conduct fact finding on their operations and acceptance of our products in operation for quality.

Interpersonal Management

• Communicate effectively: This involves actively listening, clearly conveying information, and providing constructive feedback with all levels of staff.
• Build trust and rapport: This involves being genuine, respectful, and reliable.
• Ensure liaison with shipyard personal and management to ensure product quality performance is consistent with the aims of the organization.Develop and maintain key external relationships with partners, customers, contractors, suppliers and official
• bodies and organisations.
• Negotiate on behalf of the company, be able to accept realistic compromises when necessary.
• Develop a strong network of industry suppliers, subcontractors, and contacts.

Information Management

• Develop and manage quality improvement documentation and reporting.
• Develop full understanding of vessel/product specifications and performance.
• Develop full understanding of relevant classification and survey body rules that affect the quality performance of our products.
• Manage warranty claim documentation and continuous improvement feedback documentation to the shipyard.
• Personal Management
• Look for opportunities to continue to develop professionally.
• Show personal accountability for the achievement of objectives.
• Keep up to date with the industry best practice and monitor actions of competitors.

ROLES AND RESPONSIBILITIES

1. Ensure RFQ is managed properly, work closely with Sales team, co-ordinate other IT teams to complete the RFQ.
2. Work with the Sales team and product team to propose necessary solutions as per RFQ requirements.
3. Handhold sales, solutions and project implementation team once project is awarded and manage escalations.
4. Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality
5. Analyze the requirements, scope the problem and develop business cases to address the problem
6. Document requirements, source and evaluate alternatives, and recommend solutions that best fit the project’s needs.
7. Work with our customers’ line units to ensure smooth deployment and adoption of solution
8. Develop project schedule and activities based on appropriate project implementation methodology
9. Identify potential project risks and their implications to the organization and recommend mitigating measures to manage the risks and to provide reasonable assurance to the organization
10. Establish the appropriate project organization structure and define the change management and communication plan to engage and set expectations of stakeholders
11. Engage and manage the Internal/ External Service Provider(s) (who supplies the people, processes, tools and methodologies) to deliver ICT solutions and services.
12. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes and procedures and system are designed to comply with policies and guidelines
13. Communicate and present to senior decision makers, stakeholders and management forums on project progress and issues with respect to business objectives
14. Perform other jobs related duties as and when requested by superior.

JOB REQUIREMENTS:

• Team player with strong organization and people management skills
• Hands-on experience in full project development life cycles
• Strong analytical, conceptualisation and problem-solving skills
• Strong interpersonal and communication skills; ability to influence stakeholders across an organization
• Good presentation skills and proficiency in MS computer applications (Excel, Word, PowerPoint) and SQL required
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges
• Results and customer oriented
• Excellent written, verbal communication, presentation and negotiation skills in English.
• Minimum Degree in Computer Science, Information Systems, Information/Info-comm Technology, Computer or Electronics Engineering or related discipline
• Minimum 5-8 years of Project Management experience
• Knowledge in logistics and supply chain management solutions and business processes will be an added advantage

Remuneration shall commensurate with relevant work experience.

We regret that only shortlisted candidates shall be notified.

Import Shipping Manager

Job Description:

Coordination & Planning

1. Develop and implement import strategies and procedures

2. Co-ordinate with suppliers and third party logistics to ensure smooth import operations

3. Ensuring third party logistics clear and unstuff the import containers on time

4. Ensuring third party logistics provide unstuffing report on time

5. Monitor, track and follow up shipping schedules with suppliers to ensure timely and accurate delivery. Update the shipping schedules in Navision

6. Send updated import schedule report to management and R&D team weekly

7. Update management and R&D team whenever there is a revise in vessel schedule or new shipping info

8. Monitor and ensure supplier provide the shipping documents on time for customs clearance

9. Transfer of Raw Material & Finish Product

10. To lead and manage end-to-end operational activities for transfer of raw material/finished product between warehouse and production plant.

11. Monitor and ensure claim for damage bag during transfer being submitted to insurance company or 3PL

12. Monitor and ensure sample bag being transfer promptly to 5PW for sampling after unstuffing

13. Monitor and ensure transfer activities being updated to Navision on time

14. Import shipment plan to plan monthly import shipment activities and warehouse storage allocation to drive cost saving and warehouse optimization. Ensure that warehouse is fully utilised before engaging 5PW

15. Prepare inventory aging and follow up on aged stocks, torn and sample stocks.

16. Prepare monthly inventory forecast report

Regulatory compliance

17. Ensure that all import activities comply with applicable laws and regulations, company’s Standard Operating Procedures and ISO Standards.

18. Stay updated on changes on the applicable laws and regulations.

Logistics Management

19. Oversee the transportation of goods from the point of origin to the destination

20. Monitor and track shipments to ensure timely and accurate delivery

Documentation and Record‐Keeping:

21. Maintain accurate records of all import transactions and documentation.

22. Ensure proper documentation is prepared for customs and regulatory agencies.

23. Handle and resolve any discrepancies or issues related to shipment documentation.

Cost management

24. Develop and manage the budget for import shipping activities.

25. Analyze shipping costs and identify opportunities for cost reduction and efficiency improvements.

26. Monitor and report on shipping expenses and performance

27. Verification of invoices from 3PL that related to import shipment, storage & transfer activities

Problem Resolution:

28. Address and resolve any issues related to shipments, such as delays, damages, or discrepancies

29. To ensure promptly feedback receive from 3PL regarding any quality issue and/or shipment issue to the suppliers

30. To submit claim and/or feedback quality issue and/or shipment issue to supplier

31. Act as a liaison between various parties involved in the import process to resolve conflicts or issues.

Team Management:

32. Supervise and provide guidance to the import shipping team.

33. Train team members on best practices, regulations, and procedures.

34. Conduct performance evaluations and manage team development. Address and resolve any issues related to shipments, such as delays, damages, or discrepancies.

Technology and Systems Management:

35. Utilize import management software and systems to track shipments and manage documentation.

36. Stay informed about technological advancements and implement new systems or tools to improve efficiency.

Risk Management:

37. Identify and assess potential risks related to the import process.

38. Develop and implement risk mitigation strategies to minimize disruptions.

Requirements

● Bachelor’s Degree or Diploma in Purchasing/Supply Chain / Logistics or equivalent related qualification

● Minimum 7 years of relevant managerial experience in manufacturing or relevant industry

● Proficient in Microsoft office applications and other relevant software (eg. Navision)

● Strong written and verbal communication skills

● Able to multi-task in a fast-paced environment

● A dynamic team leader with a positive working attitude. Able to organize and lead a small team to attain business excellence

• Lead the team in executing electrical work during the construction phase, including cable tray installation, cable pulling, panel installation, cable termination, and testing/commissioning for MV/LV switchgear, transformers, UPS, DCIS/HMI, etc.
• Monitor and inspect construction activities to ensure compliance with design documents.
• Manage a team comprising supervisors, sub-contractors, and vendors.
• Responsible for electrical interfaces with the operational team, conducting meetings, and providing technical clarifications.
• Investigate and troubleshoot electrical switchgear faults or failures, implementing effective corrective and preventive actions.
• Analyze and enhance equipment reliability to prevent recurrence, collaborating with operation groups and external contractors.
• Prepare documentation for maintenance work, ensuring compliance with safety standards, and utilizing appropriate Method Statements and Risk Assessments, meeting BCA requirements.
• Collaborate cross-functionally to ensure systems, equipment, and rooms align with internal customers' needs.
• Review inspection and testing plans for electrical and instrument system installations through relevant checklists.
• Coordinate with stakeholders to ensure the smooth completion of projects.
• Ensuring each stage of the project happens on time, on budget and to a high standard.
• Liaising with staff at every level.
• Sharing regular progress report with top management team
• Working in an office or onsite.

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

• Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.
• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

WHAT YOU NEED TO HAVE

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

Description
J&T Express is a one-stop eCommerce business that deliver globally for both clients and consumers. We connect, protect, and inspire with day-to-day trusted service to becoming world’s leading choice.

We embrace diversity and passion; start your career with us for a never-ending growth!

Highlights:
• Working day: 6 days’ work week
• Salary: $1,800 basic (excl mandatory OT, allowance & incentives)
• Location: West (Penjuru Road)
• Working hours: 11pm-8am / 8pm-6am

Responsibilities:
• Storing of parcels in the warehouse and updating of records
• Assist in issuing and receiving parcels to delivery drivers
• Ensure that all parcels are handled with care
• To locate urgent parcels as and when required
• To always ensure and maintain proper housekeeping
• Any other ad-hoc duties as assigned by the supervisors or operation managers

Requirements:
• At least 1 year experience in Warehouse
• Able to perform shift work if required
• On the job training will be provided
• Willing to learn, able to work independently

Do you have what it takes? Join the J&T Express Singapore Family now!

Underwater Shipcare (Pte) Ltd is an independent Singapore based company specializing in providing underwater ship maintenance and repair to the shipping industry in Singapore for the past 35 years.

We are looking for a Report Coordinator cum Admin Assistant to perform the following job scope :-

• Job completion report preparation
• Taking dictation as and when required
• To perform company's general administrative duties
• Maintaining proper records of documents and correspondences
• Any other duties as assigned by Management
• SINGAPOREANS only
• Minimum 'O' level certificate
• Excellent command of written and spoken English
• Pleasant personality
• Team player
• PC literate
• Able to work with minimum Supervision
• Must be able to work in a fast paced environment
• 5-day work week (8.00 a.m. to 5.00 p.m. Monday to Friday)
• Those residing in Jurong preferred
• Transport at Jurong Point pick up point
• Able to start work immediately

• Location : Westgate Tower
• Monday to Friday : 9am to 5:30pm

Responsibilities:

* Provide support as needed in the finance departments, including data-entry, posting purchase invoice and others related to finance entries when needed.

* No relevance working experience is require as full training will be provided.

A Research Assistant position is currently available in the College of Business, Nanyang Business School.

Key Responsibilities:

• Conducting legal research from latest literature (ie, legislation and other relevant material, case law, journal articles, annual reports etc)
• Organising and summarizing research materials
• Preparing summaries, draft reports/ papers etc
• Supporting in research data and information collection and collation, including compiling related data from relevant databases or other source materials
• Providing other assistance and engaging in administrative tasks where required relating to ongoing or new research projects

Job Requirements:

• Graduand or graduate of a Bachelor degree in Law, or is in the final semester of studies from a reputable university, preferably in a common law jurisdiction such as Singapore
• Good command of English and be highlight competent in conducting legal research on legal issues relevant to Singapore and other common law jurisdictions
• Interest in corporate law corporate governance, securities regulation or sustainability/ ESG reporting is a bonus
• Familiar with Excel and be willing to learn how to use various online tools and platforms that may be relevant to research tasks
• Knowledge and interest in at least one of the following corporate law, corporate governance, securities regulation or sustainability/ ESG reporting
• Communicate well in person and in writing
• Able to work independently
• Organised
• Able to work well with others

We regret to inform that only shortlisted candidates will be notified.

Job Description:

• Data entry, invoicing and filings
• Handle partial set of account (AP,AR, GL, Accts Reconciliation)
• Key in all accounting transactions into accounting system
• Assist in preparing quarterly GST report
• Assist in preparing weekly and monthly reports
• Assist in monthly payroll and manage timesheet & leave records
• Assist in managing road tax and insurance renewals
• Perform any other related duties as assigned
• Handle general administrative work and ad hoc duties

Job Requirements:

• Candidate must possess at least Diploma in Accountancy/Finance. Otherwise, 2-3 years of relevant working experience is accepted
• Possess a willing-to-learn and proactive attitude
• Must be able to work independently and be resourceful
• Well organized with excellent time management, computer and communication skills
• Proficient in MS Office application
• Knowledge of XERO Accounting will be an advantage
• Preferable for candidate to start work immediately
• We regret only shortlisted candidates will be notified

Working Hours:

• Monday to Friday 8.30am to 6pm (Including of 1 hour of lunch break)
• Saturday (Alternate) 8.30am to 1pm

• Supporting project communication systems Installation, Configuration, Integration and Testing at customer site to ensure timely project delivery.
• Working closely with subcontractors to ensure tasks on site are completed on schedule.
• Understanding the system and be able to perform system fault isolation and troubleshooting.
• Collaborating with fellow engineers / engineering team in system setup, system validation and problem resolution.
• Supporting the generation of project documentation

Requirements

Primary Work Location: Jurong East Hub

Working Hours : 8.30am – 6pm

Qualification : Diploma in Mechatronic, Mechanical, Electrical & Electronic

Role Description:

To assist in the daily operations of the clinic by working closely with the Clinic Manager and other team members. To deliver consistently good patient care.

Specific Responsibilities:

• Involved in daily operations of the clinic, including patient registration, submission of patient claims, dispensing of medications, inventory management, stock re-supply and accounting processes
• Cultivating good relations with patients, to understand and assist in addressing their needs, concerns and queries
• Assisting the doctor in simple medical procedures
• Acting as a chaperone to the doctor, when required
• Maintaining the overall upkeep, cleanliness and sanitisation of the clinic premises and equipment daily
• Ensuring Safe Management Measures are in place and constantly observed by all staff and patients
• Other ad-hoc duties, when required

Competencies:

• Good communicator with good interpersonal skills
• Good team player and able to work in a fast-paced environment
• Resourceful and a good problem-solver
• Competent in MS Word, Excel and Outlook

Duration of Traineeship / Attachment:

6 months

Training Allowance:

Fresh Graduates:- $1,600

Non Mature Mid-Career Individuals:- $1,600

Mature Mid-Career Individuals:- $1,800

Education Qualifications Required for the Traineeship Role under SGUnitedTraineeship:

ITE Certification or higher

This position is open for both recent graduates and

mid-career individuals (mature and non mature).

Graduates interested in this position should possess

a ITE Certification or higher. Mid-career individuals

from any qualification level can apply.