COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Supervise a team of staff to oversee smooth operation flows and ensure timely collection of all revenue.
• Ensure adherence to internal control system by reviewing Accounts Receivables processes pertaining to revenue, billing and collection.
• Responsible for timely and accurate monthly financial reports.
• Ensure compliance with accounting and regulatory requirements.
• Ensure compliance with prevailing standards and implement workflow changes to adopt new Financial Reporting Standards or business requirements.
• Supervising the team to perform reconciliation of sub-ledger to main ledger including bank reconciliations and preparation of audit schedules.
• Planning and scheduling the team for systems changes, UAT and document changes to processes and system changes and updates.
• Continuously evaluate policies and procedures, tweak processes to gain productivity and ensuring compliance with internal controls.

• Degree in Accountancy, with 10 to 15 years of experience relevant working experience, preferably with CA qualifications.
• Knowledge and hands-on experience in any of the major accounting software (SAP, Oracle etc.).
• Experience with system changes implementations and UAT.
• Proficient in MS Office, particularly Excel, and experience with financial software and databases.
• Excellent communication, problem-solving, and analytical skills.
• Strong interest in data management, RPA and data analytics.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau, RPA) has an added advantage.
• Ability to prioritize and manage multiple responsibilities.
• Detail-oriented with a focus on accuracy and quality.
• Interesting personality with can-do spirit.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job ID: 739253

Responsibilities:

• Responsible to oversee and manage the full spectrum of finance, accounting, tax and planning activities
• Be a business partner to subsidiary business leaders, finance and accounting members.
• Examine, develop and implement strategic Finance and Accounting initiatives
• Manage finance projects such as acquisition, spin out, redeployment, merger, joint venture.
• Spear controllership in operational activities and risks in relation to finance and accounting, treasury and order management for smooth operation
• Review, evaluate financial statements, reports, and processes to ensure accuracy and compliance with corporate policy and statutory compliance.
• Lead and review forecasting and budgetary planning and reporting.
• Manage year end audit process, impairment assessment and attend to audit queries
• Develop and implement optimized tax strategies, provide insight on tax implication and tax risk area in supporting business initiatives.
• Manage accurate and timely taxes filing
• Oversee treasury activities such as cash funds, foreign exchange, debt and capital management, consider optimized options and funding sources for cost-effectiveness.
• Provide guidance and leadership in developing or enhancing accounting policies and internal controls, drive operational excellence and efficiency.
• Provide coaching, support and develop skills to the members in the Company and other group companies in the region.

Requirements:

• Bachelor’s degree in finance and accounting or related field in Finance. Professional qualification (ACCA/CA/CPA) highly preferred.
• At least 12+ years’ experience in finance and accounting
• Minimum 5 years’ experience in APAC with MNCs experience
• Strong people management skill
• Willing to travel across Asia Regions

To apply, kindly click apply or email updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel name: Chong Gui Feng
EA Personnel Registration Number: R1768033
EA License no.: 07C5771

Our client is a global B2B distributor of electrical products and services, specializing in Indirect Materials (IDM), particularly MRO products and cleanroom supplies.

• Drive revenue and margins in customer accounts by meeting EBIT and working capital goals.
• Develop Key Account Management Plans to enhance short- and long-term EBIT and working capital.
• Manage service agreements to surpass performance KPIs and achieve cost savings.
• Ensure daily operations run smoothly and pricing is up to date.
• Analyse data to monitor performance, conduct reviews, and implement improvements.
• Work with internal teams to provide excellent customer service and foster teamwork.

Requirements:

• Bachelor’s Degree in Business Administration or Supply Chain Management
• At least 4 years of experience in Logistics and Customer Service sector and proven experience in account management or sales
• Good knowledge in financial concepts including working capital and EBIT
• Excellent leadership, communication and organizational skill

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Scope:

• Collaborate with architects, project managers, and other stakeholders to ensure integration of M&E systems
• Ensure compliance with relevant regulations, codes, and safety standards
• Conduct site inspections to monitor installation progress and quality
• Troubleshoot and resolve technical issues related to M&E systems
• Prepare technical documentation, including specifications and reports
• Manage procurement of M&E materials and equipment
• Provide leadership and mentorship to engineering teams
• Monitor project performance and implement improvements as needed

Requirements:

• Degree in Mechanical or Electrical Engineering or equivalent
• Minimum 10 years of experience, including at least 2 LTA MRT underground projects in construction supervision of similar scale and complexity
• Proficient in BIM software and AutoCAD (preferred)
• Experience in writing tender specifications is a plus
• Strong communication, written, and analytical skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Roles & Responsibilities

Primary Functions:

· Manages assigned product portfolio and generate sales to achieve revenue, target and budget.

· Maintains professional and technical knowledge of sales product

· Build strategic relationship with product vendors and partners to provide solutions to partners and end users.

· Conduct and assess market and competitive analysis to develop efficient business strategy and generate higher Sales Revenue.

· Develops product concept and provide a unique value based on the requirements of clients.

· Clearly articulate and present the business value of the product to business partners

· Prepare and conduct periodic product updates and enablement for Channel Partners

· Provides Business and Revenue Forecast, including periodic reviews with relevant product vendors on business and sales activities

· Develops marketing strategies or programmes by collaborating with Marketing Team

· Obtains Bill of Material and pricing by working with presales team on product solution.

· Facilitates inventory turnover / management / control by reviewing and adjusting inventory levels

Requirements:

· Degree / Diploma with more than 3-5 years of experience, preferred from Cyber Security/Electronic/IT industries

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverages at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

· Recruiting and HR matters such as, but not limited to: posting jobs on WSG and Jobstreet; scheduling interviews; processing applications; negotiating contracts; vetting time-sheets; ensuring payroll correctness including but not limited to leave and PH allocation.

· maintain a filing system in line with established standards, ensure others to so as well

· Assist in the insurance claims and surveys per government agency requirements

· Respond to queries from finance related to HR

· Submit and reconcile expense reports

· Write letters and emails on behalf of other Management

· Handle sensitive information in a confidential manner

· Develop and update administrative systems to make them more efficient

· Maintain up-to-date employee records

· Participate in task forces and committees as requested

· Any other duties / tasks as requested by management

Senior Operation Manager

Salary: Up to $9000
Working hours: Mon to Fri 9.00am - 5.30pm
Location: Tanjong Pagar

Job Responsibilities

Marine Operations Responsibilities:

1. Lead the Marine Ops Team (MARSIN) to achieve berthing excellence for company's services and vessels.
2. Coordinate with HKG MOC on berthing priority for incoming vessels.
3. Handle exceptions and ensure cost-effective and efficient operations.
4. Engage in discussions with strategic vendors (e.g., PSA Terminals).
5. Evaluate marine ops vendors’ performance.
6. Continuously review Ops cost and address unfavorable trends.

EQM Operations Responsibilities:

1. Lead Equipment Ops Team (EQMSIN) in managing depot and EQM inventory.
2. Ensure sufficient EQM to support business.
3. Manage depot and equipment operations effectively.
4. Coordinate with EMC to meet EQM ops KPI targets.
5. Evaluate depot vendors’ performance.
6. Review EQM stock allocation based on depot performance.

Requirements:

• Minimum Degree in a relevant field.
• Proficiency in utilizing digital tools (e.g., Power BI).
• Proven experience in carriers and container industry

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Warehouse Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage and oversee operations across three sites with more than 150 employees.
• Provide strategic leadership for daily warehouse operations.
• Ensure compliance, meet customer expectations, and achieve KPIs.
• Accountable for P&L performance and managing budgets.
• Define operational requirements and implement new strategies.
• Engage customers on operational and contract matters.
• Enforce security and safety measures in the warehouse.
• Monitor budgets and resource allocation.
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Provide on-the-job training and ensure inventory accuracy.
• Maintain storage areas and uphold quality standards.
• Drive yearly improvement commitments and handle other duties as needed.

Requirements:

• Min Diploma holder
• Min 5 years in warehouse managerial position
• Proficient in Microsoft Office and Power BI
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Key Responsibilities:

• Lead and manage the HR & Admin team, providing guidance, training, and support to ensure high performance and continuous development.
• Oversee the recruitment process and onboarding of new employees, ensuring a smooth and positive candidate experience.
• Develop and implement HR policies and procedures in alignment with company objectives.
• Manage employee relations, including grievances, disciplinary matters, and conflict resolution, to promote a harmonious workplace.
• Administer payroll, employee benefits, and leave management.
• Ensure compliance with the Employment Act and company regulations.
• Collaborate with senior management to develop HR strategies that support business goals.
• Drive employee engagement and retention initiatives, as well as learning and development programs.
  
  Requirements:
• Degree in Human Resources, Business Administration, or related discipline.
• At least 5 years of HR experience, preferably from contruction or Shipyard/ Marine offshore Industry
• In-depth knowledge of Employment Act and HR practices.
• Strong leadership and organizational skills.
• Excellent interpersonal and communication abilities.
• Proficient in HRIS and Microsoft Office suite.
• Engergic, Hands-on manager who can implement changes
• Able to consider Assistant Manager profiles who wishes to move up to Manager level

Other Details:

Supervision: 4 HR Executive & 1 HR Assistant

Industry: Dealing with recycling of metals

Transport: Pick up available at various MRT in the West

Company Headcount: 200

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

We are representing our client (one of Asia’s largest diversified Real Estate groups headquartered in Singapore) to look for an experience Senior Manager/ AVP for Leasing (Retail Portfolio) to join their dynamic professional team to support its real estate business with full stack capabilities.

Senior Manager/ AVP Leasing (Retail Portfolio)

Job Description

• Responsible for leasing retail spaces portfolio
• Handle lease negotiations for new leases and renewals for portfolio assigned
• Plan and implement the tenancy mix for malls
• Source and secure suitable tenants that fit into the desired tenant mix at the malls
• Handle leasing enquiries and make necessary recommendation of retail spaces at the malls to prospects
• Work closely with asset managers to achieve optimum mall occupancy/revenue
• Work with malls to constantly strengthen and refresh trade mix with new and exciting retail concepts
• Conduct market research to keep abreast of retail market and trend
• Establish strong network with retailers and tenants

Requirements

• Due to regulatory requirements, this role requires a valid CEA license
• Degree or Diploma in Estate Management, Building or equivalent
• Preferably minimum 3 years’ relevant experience in similar capacity in the retail industry
• Strong interpersonal, communication and negotiation skills
• Possess good network of tenants and contacts
• Possess positive disposition and resourcefulness and a team player
• Sound understanding of the real estate and retail industries preferably in shopping complex
• Computer literate with strong proficiency in Microsoft Word and Excel
• Strong report writing and presentation skills
• Ability to multi-task and an eye for details
• Self-motivated and able to work under pressure with tight deadlines

You will be part of the Retail leasing team based in Singapore, responsible for formulating and executing leasing strategies for properties within the retail portfolio. Highly sensitive to what is happening in the retail market, you will be able to identify market trends, capitalise on opportunities to secure new tenancies. This position calls for a highly-energetic, driven professional with a diverse industry network; possesses analytical, communication and collaboration skills as well as experience in leasing.

You will report to the Cluster Head, Leasing or Deputy Head, Leasing.

We regrets that only shortlisted candidates will be notified.

Primary Responsibilities and Duties

l · Support Chair of Kent Ridge Office of Innovation on planning and driving of newly set-up

l office, developing necessary approval papers and documents, establishing new department

l processes, including timeline management, stakeholder engagement, tracking of project

l progress and deliverables.

l · Lead and develop innovation capabilities and implement new innovations into the culture to

l influence the overall operations.

l · Facilitate Quality Improvement and Innovation workshops such as lean and human-centred

l tools to impart knowledge and skills to hospital staff.

Desirable Technical Skills

l · Bachelor’s Degree Business Analytics/Computer Science/Engineering/Business

l Administration or related fields.

l · Ability to leverage technology solutions to support quality improvement initiatives.

l · Proficient in programming tools such as Python and RPA and good understanding of AI tools

l to help boost productivity.

l · Proficient in LEAN/Six Sigma/AGILE/Design Thinking/Behavioural Insights preferred.

l · Certified Train-the-trainer (ACTA/ACLP) or equivalent preferred.

Desirable Soft Skills

l · Highly motivated self-starter and able to collaborate effectively across different stakeholders

l and work through people in the hospital such as doctors, nurses, allied health professionals,

l administrators and Senior Leaders.

l · Strong project management experience, action-oriented and results-oriented.

l · Curious and eager to find new knowledge and be critical to staying updated on the latest

l developments in healthcare.

l · Able to work independently and as a team.

l · Ability to perform even under tight timelines.

l · Excellent communication, writing, interpersonal, and presentation skills.

l · Passion for driving innovative culture and creating positive change within the organization.

Back Office Manager (Customer Service) – Engineering industry

Responsibilities:

• Oversee all back-office service activities and manage the back-office team.
• Meet sales KPIs and prepare accurate sales quotations and price proposals for customers.
• Maintain updated databases (pre-order and post-order) in CRM and spreadsheets.
• Ensure data completeness and accuracy in SAP/CRM for quotations.
• Track customer inquiries, prepare quotations, and drive order intake.
• Handle customer feedback and complaints, resolving or escalating issues as necessary.
• Manage sales and development for a select group of customers.
• Coordinate with internal departments and intercompany teams on sales tasks.
• Maintain standard spare part lists (SPC).
• Provide administrative support to the sales team as needed.
• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum of a Diploma in any field.
• Strong business English communication skills.
• Must have solid SAP knowledge and experience.
• Proficient in MS Office applications.

Experience:

• Background in high-volume transactional environments.
• Exceptional organizational and time management skills.
• Ability to work autonomously and collaboratively in a team.
• At least 5 years of experience in sales or a sales support role.
• Strong commercial acumen.
• Familiarity with sales processes and systems.
• Experience in a manufacturing/Engineering industry is a plus.
• Due to quota restrictions, we can only consider local candidates (Singapore Citizens/ Singapore PR) with full working rights in Singapore

Responsibilities:

Design Process

• Owns and leads a design process, interacting with Architectural, Mechanical and Electrical Partners (MEPs), and other design partners to deliver a portfolio of world class datacenters with a strong focus on technical excellence, mission critical resilience and cost management

• Reviews and contributes to the development of globally standardized tools, techniques and processes for the management and reporting of the design process

Project Management

• Indirectly manages experienced electrical and mechanical engineering staff in the Independent Technical Review and Innovation & Development teams to deliver a portfolio of world-class datacenter designs on time and to budge

• Directly responsible for managing the design schedule for assigned projects to ensure on time creation and review of Basis of Designs (BODs), Real Estate Investment Committee (REIC) Submissions, and design documentation for Issued for Permit (IFP) and Issued for Construction (IFC) sets

Design Oversight

• Stays up to date on advancements in design being investigated by the centers of excellence teams to ensure technologies support future IBX design and construction needs and feeds back information to construction for incorporation of changes

• Ensures designs meet Global Design Standards and the business needs for capacity, density, and function

Skills/Requirement

• 10+ years’ experience in a Design MEP Firm or in the design team of a Mission Critical Building operator or subcontractor, OR 15+ years’ experience as an Architectural lead in a Mission Critical Architectural Design Practice preferred.

• MSc in Electrical or Mechanical Engineering OR MSc in Architecture is preferred, BSc acceptable or extensive and demonstrable experience in role, Architects to hold RA or AIA

• PE/Chartership desirable but not essential

• Experienced in Project and Stakeholder Management.

• Ability to travel 15-20% of the time, mainly to Thailand and Indonesia.

• Administer all direct sales channels and the procedures related to bidding which is essential for the operation.
• Engage with designated or agreed-upon clients or prospects to advertise business offerings in a particular region or industry.
• Focuses on reaching personal sales targets, developing new business prospects, building connections with customers, and effectively addressing specific customer issues.
• Create product and service solutions, along with customized contract conditions, that satisfy clients' mid- to long-term needs while taking into account the advice of relevant internal specialists.
• Present the proposed solution to client representatives, then negotiate a deal within predetermined commercial constraints.

Requirements:

• Diploma and above
• At least 5 years of Sales experience in Marine Sector.Excellent leadership, communication, and interpersonal skills.
• Proven experience in developing strategic sales plans.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a top provider of bulk liquid logistics, offering customized solutions worldwide.

• Lead and manage the team responsible for supplier agreements aligned with sales and operation’s needs.
• Provide a comprehensive portfolio of sea freight and intermodal service providers for the Asia Pacific region.
• Conduct market research on competitor suppliers and rates, and take action based on findings.
• Build and maintain strong relationships with existing and new suppliers, coordinating closely with various stakeholders.
• Oversee rate negotiations, manage supplier information in the Internal Vendor System, and support the regional procurement team in daily activities.

Requirements:

• Degree in Supply Chain Management or equivalent
• At least 5 years of Procurement experience in Container Shipping.
• Strong market knowledge of sea freight and transportation.
• Proficient in relevant software and excellent negotiation and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the West - easily accessible.

Jobs Scope:

• Oversee daily warehouse, receiving, distribution, and maintenance operations.
• Optimize warehouse layout and space utilization.
• Develop and implement effective operational policies and procedures.
• Ensure compliance with regulations related to warehousing, handling, and shipping.
• Manage stock control, ensuring data accuracy and reconciliation.
• Prepare and manage annual budgets, monitor spending, and address variances.
• Coordinate with clients, suppliers, and transport partners to ensure smooth operations.
• Lead the recruitment, training, and management of warehouse staff.

Requirement:

• Degree in related field
• Relevant experience in warehouse operations
• Prior experience in implement process improvement is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

• Assistant Accounts Manager Exp
• Accounting / Audit firm Exp
• Hybrid Work Arrangement

Job Scope:

• To lead the Accounting Team and manage the overall workflow and performance of the team
• Review and finalize financial statements, including profit and loss, balance sheet, and cash flow statements
• Ensure timely filing of taxes, regulatory submissions, and financial statements
• Key point of contact for client communications, providing exceptional service and resolving any issues or inquiries
• Mentor and develop team members, ensuring high performance and growth
• Ensure compliance with all accounting standards and company policies
• Liaise with auditors, tax agents, and other external parties
• Any other duties as assigned

Requirements:

• Degree in Accountancy or equivalent
• Prior experience as an Assistant Accounts Manager from accounting / audit firms
• Resourceful, analytical, independent, and meticulous.
• Team player with strong communication skills and comfortable working in a fast-paced environment

To apply please click on the APPLY NOW button with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

Roles & Responsibilities

• Develop and implement sales strategies to achieve revenue targets.
• Identify and pursue new business opportunities for Solar PV & EV Charging.
• Conduct site visits to assess client needs and address technical queries.
• Prepare sales proposal and presentation to meet client’s requirements.
• Collaborate with project teams on site for successful installations.
• Build and maintain strong relationships with clients, partners, and stakeholders.
• To undertake task professionally that it will best represent the interest of the company.
• To protect and manage company fixed assets that generates revenue.
• Perform any other reasonable duties and task assigned by company as and when required during the course of work.

Requirements

• Diploma in Engineering and above
• Experience in the solar or EV charger industry preferred
• Excellent organizational skills with the ability to multi-task and meet deadlines.
• Good negotiation skills to close sales.
• Team player with good interpersonal and communication skills.
• Good problem-solving and analytical skills.
• Adaptable and willing to learn.
• Proficiency with MS Office.

The Opportunity

• Adecco is partnering our client, one of the biggest Tech MNCs
• We are looking for a Digital Customer Experience Manager
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• 3+ years of relevant Community and digital content experience.
• Proficient in Microsoft Office and Excel.
• Highly experienced with analytics tools (Adobe Analytics, Google Analytics) and content publishing platforms preferred (Adobe Experience Manager).
• Experienced in Photoshop and/or other relevant image editing software. Experienced in Graphics/Video editing is an added advantage.
• Experienced in website optimization (SEO, UI/UX).
• Basic understanding of HTML, CSS and content management systems.
• Previous experience in content creation in the area of customer experience is a plus.
• Excellent communication skills, both written and oral.
• Attention to detail and a commitment to quality.

Job Description

• Responsible for conceptualizing, communicating, and executing a regional digital experience strategy from a CS perspective which will require close collaboration with other BUs
• Propose and lead initiatives to enhance customer digital self-help experience
• Oversight of Community Moderation for the region, engaging with the community moderators of each Subsidiary to ensure a healthy Community ecosystem, meeting key engagement metrics.
• Support web & mobile app FAQ contents management, including analysis and proposals to improve web support experience.
• Create and edit customer service-related content, including FAQs, help articles, support guides, and newsletters.
• Lead and collaborate with other departments such as Contact Centre, Service Operations, Marketing and Product teams in digital transformation initiatives to improve digital customer experience and support strategic commercial objectives
• Oversight of Business Profile, Community Moderation, and Members program
• Lead and implement Service Marketing strategies, including hands on approach to digital content creation (digital banners, videos, images), assets amplification, and digital content library maintenance
• Monitor and analyze content performance to identify areas for improvement, and stay up-to-date with industry trends and best practices in content creation and SEO.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872