Responsibilities:

• Responsible for overall creation of BIM models.
• Facilitate use of composite trade models in construction coordination/clash detection meetings and provide detection reports by the identification and resolution of all hard and soft collisions.
• Communicate with the Consultants and coordinate the data extraction sets required by the construction trades and ensure that these requests are met.
• Coordinate with the Consultants to document and update design changes in the field in a timely manner.
• Work with Lead Fabrication Modellers to integrate 3D fabrication models with the updated design model to ensure compliance with design intent prior to approval and installation.
• Attend VDC/Technical meetings and progress meeting with the consultants and Developer. Organise, initiate and lead all walkthrough sessions.
• Assist VDC Manager, collect information from site coordinators and create VDC progress, simulations and schedules for presentation.
• Support Project Management on all VDC and IDD related matters.
• Responsible for accurate and organized Revit (BIM) models and generate schedules, concrete body plans, combined service drawings and other relevant shop drawings from BIM Models.

Requirements:

• Degree/Diploma or equivalent in Architectural / Civil & Structural/ Electrical & Mechanical.
• Well versed in AutoCAD, Revit Architecture, Structure, MEP, Navisworks, Enscape and Synchro.
• Must possess relevant BIM or VDC (Diploma or Training Certification) At least 5 years’ experience of BIM modelling and coordination in construction firm of a large project.
• Able to work with minimum supervision and able to manage tight deadline.

One of the oldest nurseries in Singapore, Prince’s has 50 years’ experience in the industry. Started out humbly as a flower shop, Prince’s has evolved into a full-fledged landscape design and installation specialist. At the international front, our global connections ensure that Prince’s meets the needs of our customers. Strategic alliances with Europe, Australasia, and Asia have been a boon to our service-oriented culture.

Role duties:

• Manage and lead all channel & distribution of landscaping activities
• Develop, define, align and deliver the KPIs with Landscape Department Managers in line with business strategy
• Prepare Bill of Quantities, Cost Estimation & Budget, and Material Take off statements reconciliation statement, checking bills and estimation of man hours requirement
• Establish a robust plan, conduct and review processes with the landscaping team to ensure delivery targets are met
• Coordinate with internal departments, other project managers at sites, consultants and vendors
• Develop a solid and sustainable organization for the business to succeed
• Check material list and check drawing list & site organization chart
• Liaise with main contractor, subcontractor, supplier and proper handover to customer upon project completion
• Approve / endorse final price before sales quote to customers
• Take over the overall management of the project, including VO and WO works
• Check claims prior to submission to customers
• Provide mentorship and training to fellow employees
• Perform other related duties as required by the Manager
• Complying with any established procedures and environmental policy as provided
• Achieve department objectives and target

Candidate profile:

• Diploma/Degree in Horticulture, Arboriculture or other related fields
• Knowledge and experience in health and safety regulations
• Excellent interpersonal and communication skills
• Good team player with ability to lead and multi-task
• Good track record of projects completion
• Have a passion in landscaping and good scheduling, planning and execution skills
• Computer literacy & proactive.

We regret to inform only shortlisted candidates will be contacted. Thank you for your interest to join the Prince’s family.

Location: East (Near Bedok MRT)

Salary: $7,000 - $9,000

Key Responsibilities:

• Develop and oversee cybersecurity measures.
• Evaluate IT needs and improve systems for productivity, security, and efficiency.
• Recommend upgrades and enhancements to top management.
• Schedule and supervise IT projects (upgrades, migrations, system updates, and outages).
• Assist in managing IS team members, including performance evaluation and guidance.
• Identify IT training opportunities and develop classes for employees.

Requirements:

• Bachelor's Degree in Computer Science/Information Technology or equivalent.
• 3 years of experience in cybersecurity practices and compliance.
• Experience in security risk assessments and incident management.
• Proficiency in Microsoft technologies (Office 365, Active Directory, Exchange Service).
• Knowledge in security risk management, governance, compliance, technical vulnerability management, application security, security technologies, incident response, and security assessment.
• Relevant certifications (e.g., CISSP, CISM, CEH) are advantageous.
• Excellent project management skills and experience in budgeting, resource planning, and risk management.
• Experience in the manufacturing industry is preferred.
• Willingness to travel up to 25% of the time.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

• Managing potential client referral and conducting home visits to assess eligibility for intake into SCS services.
• Work with partner agencies and stakeholders, referring the clients and/or caregivers to those that can address their needs such as financial aid, healthcare, therapy etc.
• Providing information on details of services to new clients and their caregivers as well as family members.
• Engaging clients in a professional and respectful manner to understand needs and build rapport with clients and caregivers.
• Assist with the HH team on projects on basic to moderate palliative care needs clients.
• Compiling and providing timely submission of reports to the management and relevant external agencies for continuity of care
• Assist to conduct monthly financial waiver assessments and 6-monthly reviews to ensure the maintenance of well-being of clients.
• Attend to feedback and queries from clients and caregivers.
• Other ad hoc duties if applicable

• At least a Diploma in Social Service, Psychology, Counseling or any other related disciplines

The Assistant Restaurant Manager is someone who is passionate about food and customer service. They are a problem solver with strong work ethic and leadership skills. The Assistant Restaurant Manager understands that customer satisfaction always takes priority but efficient restaurant operations make it possible. They are an experienced leader with a goal to move up in the management field.

Responsibilities

· Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved.

· Effectively manage the restaurant in the absence of the Restaurant Manager.

· Manage operations with passion, integrity, and knowledge while promoting the culture and values of the company.

· Implement new company policies and procedures by developing plans and instructing staff.

· Provide direction to shift leaders, and staff to achieve restaurant goals.

· Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement.

· Provide coaching and feedback to managers and staff and assess performance on and ongoing basis.

· Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations

· Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.

· Consistently monitor product and labor costs to remain within goals.

· Solicit guest feedback to understand the needs and wants of customers.

· Train and coach staff on guest services principles and practices.

· Follow the restaurant policies and procedures, including those for cash handing and safety/security.

· Monitor and maintain the Micros POS System.

· Assist in new menu implementation.

· Develop and implement creative solutions to areas of improvement.

· Assist in conducting staff and daily pre-shift meetings.

· Assist in any areas of the restaurant when staffing constraints require.

· Identify employee weaknesses and retrain as necessary.

· Complete the season to the specifications outlined in your Employment Contract.

Minimum Qualifications

· Previous Experience: Prior Restaurant and Management Experience.

· Able to use touch-sensitive POS System.

· Able to lift minimum of 10 lbs.

· Able to work in a high-temperature kitchen for an extended period of time.

· Completed training in all areas of restaurant.

· Must be able to take direction and delegate responsibilities.

· Able to work in a fast paced environment.

· Able to work nights, weekends, and holidays.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

• Industry/ Organization Type: Manufacturing (Machinery)
• Position Title: Assistant Manager (Sales) / Assistant Sales Manager
• Working Location: Clementi
• Working Hours: 5.5 days (Monday to Friday 8.30 AM – 5.30 PM, Saturday 8.30 AM – 12.30 PM)
• Salary Package: Basic Salary up to $5,000 + Transport Allowance + Bonus + Commission
• Duration: Permanent Role

Key Responsibilities

• Market company’s entire product range and prospects for customers across assigned territories.
• Manage the entire customer sales cycle, including pre-sales, post-sales, etc.
• Respond to the functional and technical aspects of customers' requests for quotations, enquiries, and orders.
• Responsible for representing products to customers and at field events such as conferences, seminars, exhibitions, or trade shows.
• Develop sales tactics, set sales targets, and proceed to meet targets set for designated areas.
• Coordinate with other departments to organize work processes.
• Perform timely management reports.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Business, Marketing, Engineering, or relevant discipline.
• Minimum 2 years of sales experience in a similar industry.
• Knowledge in Machinery & Generators (Standby Generator/Parallel Generator) would be an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67182 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

JOB DESCRIPTION

A homegrown MNC in Real Estate Investment industry is currently looking for an Assistant Finance Manager to join their expanding team.

The Assistant Finance Manager will be responsible for month-end closing, preparing Trial balance, preparing reporting packs, intercompany reconciliations, periodical financial reporting, reconciling journal entries, drafting and preparing consolidated financial statements, and supporting the preparation of group consolidation.

Successful candidates can expect to work in an established organization with a cohesive team that provides learning experience.

REQUIREMENTS:

• Minimum Diploma in Accountancy or ACCA, or equivalent
• 5 years of relevant working experience
• Prior experience with SAP S4 HANA/SAP/Oracle Hyperion is good to have
• Prior experience in Property/Real Estate Industry, or audit firm is good to have

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

Job Scope:

• Ensure all hospitality policies are implemented
• Build meaningful and professional relationships with residents and family members
• Ensure all households are equipped with clean linens, kitchen items etc for a comfortable stay
• Ensure family members are updated on the residents well- being in terms of activities, outdoors events etc.
• Handle complaints when necessary
• Conduct essential hospitality training for Care Staffs
• Supervise and evaluate Care Staff service delivery
• Ensure all records are kept properly and consistently
• Prepare reports for Head, Hospitality reviewaa

Job Requirement:

• Min Diploma and above in any qulifications
• Prior experience in hotel / hospitality industry is an added advantage
• Able to start work immediately or within a short notice

All interested applicants, please send in your resume to: [email protected]

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description

• Report and assist Project Manager(PM) on project functions included but not limited to project management, site management, risk control management etc. to meet the project(s) goals
• Monitor project development schedule and manage the day-to-day operations of a program, project or function, including developing short and long-range goals, objectives and budgets, coordinating activities with other Contractors;
• Conduct technical reviews to ensure compliance with Contractual requirements and target completion date is met;
• Conduct technical reviews to ensure compliance with Contractual requirements and target completion date is met;
• Liaise with Client’s Representatives, Consultants and/or Contractors engaged on the project and attend regular meetings so as to ensure the progress is on schedule;
• Oversee quality control and safety matters on the site and to ensure Environmental, Safety & Health (EHS) practices are carried out at all time and identify high risks safety hazard activities before construction and approval of Method Statements;
• Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

Key duties and responsibilities

Key support role within Bitcoin mining machines management, providing administrative and operational assistance to ensure the smooth execution of projects.

Bitcoin mining

1. Define the project objectives, scope, deliverables and timelines

1. Collaborate with stakeholders to gather project requirements and create project plans.
2. Assist with various aspects of project execution and act as the point of contact for all participants.
3. Monitor and closely track projects' progress and ensure all tasks meet project specifications.
4. Help prepare project status reports and handle project-related paperwork, ensuring documentation is up-to-date.
5. Coordinate and schedule project team meetings and take minutes.
6. Provide support in the execution of activities and in monitoring the execution of project work plans.
7. Ensure project activities are realistic and adequately scheduled, monitored, and reported.
8. Assist in the coordination/organization of relevant training and the provision of support.
9. Record keeping for meetings, taking detailed notes, and maintaining records of project
10. Perform other related duties as required.
11. All other duties as assigned.

Work Location: Central Region

Required/Preferred Skills:

• Certificate in DEGREE in Accounting or other relevant certificate in Mathematics, Statistics & Information Sciences (Science & Technology), Information & Communication Technology
• Minimum 1 year of relevant experience
• Ability to work both independently and/or within a team environment
• Up to 30% of world-wide travelling would be required

Salary:

$5,000- $6,000 per month

Summary: As a Senior Executive/ Assistant Manager, you will be responsible for the management of customers’ business requirement in order to generate growth and business opportunities.

Employment Type: Permanent

Location: Singapore

Role and Responsibilities:

· P&L Responsibility

· Manage key customers, identify their needs & potentials and develop growth & business opportunities

· Take ownership of rates/surcharges/info requests and tender negotiations

· Respond to customers’ needs, enquires and complaints

· Oversee agents’ performance, set agent’s marketing objectives, and close liaison with them to

· achieve optimum results & revenue

· Understand market trends, our products, competitors and industry as part of feedback and learning

· Manage coordination with various departments (Trade, Billing and Accounts)

· Adopt and utilise CRM system

Key performance Indicators:

· Acquire product knowledge

· Achieve rate increases and expand business

· Achieve surcharge / cost recovery implementations

· Aim to increase 3rd party purchase

· Hande tenders/contracts

· Accurate and on time internal and external communication

· Identify marketing strategy

· Maintain customer interest, satisfaction and good internal working relationships

· Ensure customer retention

· Prepare and update Competitor Analysis

· Ensure agents have clear marketing objectives set

Requirements:

· Bachelor’s degree in Business or similar specialization from a recognized university.

· Minimum 3 years’ of shipping experience.

· Experience in key account management and knowledge of shipping products.

· Good interpersonal and communication skills, spoken and written.

· Detailed and meticulous and strong problem solving skills.

· Ability to manage and develop relationship and negotiate at different levels of a customer organization.

· Self-driven and result oriented.

· Able to thrive in a fast paced environment.

· Able to travel overseas.

· Proficiency in the English language, both verbal and written.

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

We are looking for Assistant Restaurant Manager. You will play a pivotal role in assisting the Restaurant Manager in the development of associates, ensuring processes are adhered to, providing operational oversight and delivering memorable dining experiences to the guests which will drive financial excellence. If you possess a passion for F&B, delivering excellent customer service, we want you to be part of our growing team.

Job Description

• Assist in managing the operations through but not limited to scheduling, assigning of duties, table management in view of business levels and up keeping of hygiene and sanitation.
• Ensure proper shift handling and hand-over such as but not limited to: monetary matters, preparation of mise en place and key operational matters updates.
• In the absence of the Restaurant Manager, attends key meetings relating to the business unit as required.
• Assist in conducting daily briefing to ensure the team is duly informed of key operational matters.
• Assist in driving high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership and hands-on interaction with guests and associates.
• Participate in discussions with the Restaurants, Bars and Events Management team (including the Culinary team) to ensure the timely development and completion of the annual budgets and to regularly monitor performance and assume responsibility for its achievement.
• Assist in proper expenses and cost control and monitor the financial performance of the unit.
• Lead and train a team to deliver the service and product standards.
• Identify and implement training plans to further develop the team.
• Display and maintains a professional and pleasant image at all times.
• Demonstrate a good working relationship with other departments with a high level of communication and cooperation.
• Ensure implementation and adherence to restaurants, bars and events brand standards.

Job Requirements:

• 2 – 3 years of working experience in managing an all day dining restaurant in hotel
• Sound knowledge of food & beverage.
• Diploma in Food & Beverage Management and/or Hospitality from a recognized hospitality / tertiary institution preferably.
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Ability to work well under pressure in a fast-paced hotel environment
• Ability to lead/coach a team and work cohesively

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

Job Description

• Industry/ Organization Type: Manufacturing (Gas Appliances)
• Position Title: Assistant Project Manager
• Working Location: Ubi
• Working Hours: 5 days (Mon – Fri, 830am – 530pm)
• Salary Package: Basic salary up to $5,000 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Start and oversee projects.
• Manage specific projects from planning to execution.
• Plan and organize tasks to meet project deadlines.
• Hold weekly meetings with management to share progress updates.
• Monitor projects and make adjustments to keep them on track.
• Maintain good client relationships by clearly explaining tasks and deadlines.
• Ensure all projects progress smoothly without neglect.
• Regularly confirm budgets with your superior and adjust as needed.
• Attend site meetings, research market info, and submit weekly reports to the project manager.

APPLY NOW!!!

• Bachelor’s degree in civil, mechanical, electronic engineering or equivalent
• At least 5 years of project experience.
• Understanding of MEP building systems (Mechanical, Electrical, and Plumbing).
• Knowledge of legal issues and safety standards.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72105 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

· CREATE A COMPREHENSIVE BUSINESS PLAN FOR THE RESTAURANT THAT CONSIDERS THE MARKET, LOCAL COMPETITORS, SALES REVENUE AND EXPENSES.

· PREPARE AN ACCURATE PORTRAYAL OF THE FINANCES OF THE RESTAURANT, INCLUDING BANK ACCOUNTS, SPENDING, CHECK PRICING GOALS AND FOOD COSTS.

· DEVELOP STRATEGIES TO ENTICE CUSTOMERS, INCLUDING MARKETING PLANS, ADVERTISING CAMPAIGNS, COMMUNITY OUTREACH PROGRAMS AND RESEARCH.

· ANALYZE THE RESTAURANT BUDGET WITH PERSONNEL TO FIND AND PRICE INVENTORY, REDUCE EXPENSES, REVIEW CURRENT PRICING AND ADJUST PURCHASING STRATEGIES IF NEEDED.

· CONTROL OPERATIONS BY DEVELOPING EFFECTIVE POLICIES, CREATING HIGH STANDARDS AND WORKING TO MAKE ADJUSTMENTS WHEN APPROPRIATE.

· ENSURE AN OUTSTANDING DINING EXPERIENCE BY REGULATING PRESENTATION, TASTE, SERVICE AND ATMOSPHERE FOR ALL GUESTS; DEVELOP WAYS TO CULTIVATE A REGULAR CUSTOMER POOL.

· SUPERVISE A TEAM OF EMPLOYEES; WORK TO CREATE A COHESIVE UNIT OF PEOPLE WHO EFFECTIVELY COMMUNICATE; CREATE A HIRING PROCESS FOR KEY STAFF THAT ENSURES QUALIFIED PEOPLE ARE SELECTED, TRAINED AND RETAINED THROUGH TOP RECRUITING PRACTICES; CONSIDER ACTIONS OF EMPLOYEES IN VARIOUS SITUATIONS THAT DEEM REWARDING OR DISCIPLINARY ACTION.

· FOLLOW ALL APPROPRIATE HEALTH CODE AND LOCAL JURISDICTION FOOD HANDLING REQUIREMENTS; MAINTAIN FOOD SAFETY CERTIFICATIONS, AND MODEL EXEMPLARY FOOD HEALTH SAFETY PRACTICES TO EMPLOYEES.

· CREATE A PROFESSIONAL ATMOSPHERE THAT SUSTAINS TOP EMPLOYEE SAFETY STANDARDS AND PROVIDES GUIDELINES TO PERSONNEL TO ELIMINATE HAZARDS AND DANGERS IN THE WORKPLACE.

· LOOK FOR NEW AND INNOVATIVE SOLUTIONS TO PROBLEMS IN THE RESTAURANT INDUSTRY; USE TECHNOLOGY AND SOCIAL MEDIA TO DEVELOP NEW WAYS TO ENGAGE WITH CUSTOMERS; THINK; BEYOND WHAT HAS ALREADY BEEN DONE TO CREATE AN EVEN MORE PRODUCTIVE ESTABLISHMENT.

· LEAD THE RESTAURANT TO ACHIEVE NEW AND GREATER GOALS IN ORDER TO STAND ABOVE THE COMPETITION WITHIN THE INDUSTRY.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities include but are not limited to:

- Be a brand guardian for The Garcha Group, setting the tone as well as the look & feel ofall communication.

- Create and execute social media calendar for daily content on social channels such as

Facebook and Instagram.

- Create and execute EDM schedule.

- Review and respond to all reviews on social media, Marriott and OTA channels within 24

hours.

- Initiate and maintain a yearly schedule of events for marketing campaigns.

- Plan, coordinate and execute marketing campaigns both room-side as well as F&B at

property level, enabling more customized and need based marketing.

- Create and organise photography, videography and associated editing for all marketing

needs.

- Maintain and update Marriott and "vanity" hotel and F&B websites' content to ensure all

communication is up-to-date and on brand

- Create and ensure version control of all graphic collateral assets in all departments of all

hotels and F&B.

- Coordinate PR events with and independently from PR company, and continue

relationships/partnerships.

- Assess, recommend, and develop and maintain relationships with influencers, through a

planned schedule of invitations to hotel inspections and hosted events.

- Respond to all emails within 24 hours regarding any marketing and influencer

opportunities.

- Be up to date with online, above the line, below the line market trends and new

developments.

- Actively monitor competitors' online, above the line, below the line marketing programs

- Identify other online marketing opportunities to increase brand and hotel awareness from

time to time.

- Drive traffic and conversion for the F&B dining venues website, ensuring offers are relevant to the market and produce results

- Maintain and update website content to ensure brand standards and web audit goals are met

- Create awareness and visibility of F&B website through Search Engine Optimization and Display Media

- Ensure optimal utilization of Marriott digital tools and channels to maximize marketing coverage

- Manage social media channels to build brand reputation and loyalty through relevant and engaging content that is brand compliant

- Ensure hotel meets Marriott’s social media measurement goals

- Develop social media campaigns and strategies to increase hotel’s presence and participation

Other Projects/Responsibilities:

• Identify online marketing opportunities to increase property visibility and awareness

• Keeping abreast with online market trends and new developments

• Actively monitor competitors’ pricing and marketing programs

• Support and give advice on any-related digital / online initiatives

• Develop annual digital marketing strategy for the hotel

• Produce videos and/or prints for media marketing purposes

Restaurant Management

· Assist in overall management of the restaurant operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

People Management

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

Customer Service

· Handle customer enquiries and complaints

· Ensure customers' satisfaction

Administration and Reporting

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Manage one or more outlets
Ensure monthly target is achieved
Liaise with other staff members to ensure cleanliness, maintenance and service standards are upheld
Lead and motivate a team of consultants / beauticians to maximize sales through maintaining excellent service and retail standards to achieve customer service and sales goals
Maintain good relationship with customers and ensure customers appointments are scheduled smoothly.
Good management & communications interpersonal skills

Salary Range (Mandatory):
$3000- $5000 + Attractive Commission + Bonus (Total income: $5000-10000)

At least 3 year(s) of working experience
Bilingual in English & Mandarin in order to liaise with Mandarin speaking clients
Able to work on weekends and public holidays
Energetic, sales driven, self-motivated & independent
Candidate possessing a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Others, Personal Services or equivalent is a plus
Preferably Managers specializing in Personal Care/Beauty/Fitness Service or equivalent.

Tax Team

The Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.

The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.

Responsibilities:

• Manage a portfolio of corporate tax compliance clients
• Work on tax advisory engagements
• Provide clear updates to the leaders in the team
• Review and improve the process
• Identify tax planning opportunities
• Provide technical training, and
• Mentor and manage junior tax staff including Associates and Senior Associates

Qualifications and requirements:

• Preferably possess any recognised degree in any discipline or equivalent qualification in accounting and/or relevant Professional Qualification
• At least 3 years of relevant corporate tax working experience
• Attained / Attaining Singapore Chartered Tax Professionals (SCTP) Level 2 Corporate Tax accreditation would be an added advantage
• Leading a team and have strong understanding of corporate tax issues
• Strong leadership, communication, and interpersonal skills with a commitment to understand client requirements
• Good writing and communication skills with good knowledge on Microsoft office

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work