Job Responsibilities:

• HR Systems Administration and Data Management: Maintaining the HR database, ensuring data accuracy, generating reports, managing organizational charts, and overseeing electronic filing.
• Onboarding and Offboarding: Managing the full onboarding process, from pre-employment contact to induction and probation, as well as managing leaver processes. This includes creating onboarding materials and coordinating induction programs.
• Learning and Development (L&D): Coordinating all L&D activities, including training courses, seminars, appraisals, compliance training, CPD tracking, and maintaining training records and equipment.
• Talent Acquisition: Managing the full recruitment lifecycle for specified Asian region client groups, from needs forecasting and job posting to offer acceptance.
• Payroll Support: Assisting with payroll administration, development, and management in the Asian region.
• General HR Administration: Handling ad-hoc HR duties and providing general administrative support to the HR function.

Job Requirements:

• Proven experience as an HR Administrator or in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication skills, with the ability to interact effectively with stakeholders at all levels.
• Strong attention to detail, highly organized, and methodical approach.
• Collaborative team player with a proactive approach to supporting colleagues.
• Demonstrated ability to thrive in a fast-paced environment.
• Experience with ATS and HRIS systems (IRIS HR and Workable preferred).
• Experience working with international offices.

The HR Shared Services Organization in Singapore plays a crucial role in enhancing HR processes by executing initiatives aligned with business strategies. It ensures compliance with regulations, policies, and procedures, and collaborates with stakeholders and employees to deliver HR services throughout the employment life cycle. Operating in a diverse and inclusive environment, the organization is committed to providing an excellent employee experience.

• Work with the regional HR Shared Service team and stakeholders to ensure a positive employee experience across the employee life cycle.
• Collect, input, and maintain employee data in SAP SuccessFactors and Ministry of Manpower databases with accuracy and confidentiality.
• Conduct regular audits, resolve discrepancies, and update records.
• Assist with internal/external audits, HR compliance testing, and regulatory inspections.
• Facilitate the onboarding process, including new hire orientations.
• Participate in global and Asia HR projects to streamline and digitalize HR processes.
• Provide consultation to employees and managers on HR documents, data management, benefits, and transactions.
• Advise on HR policies, procedures, and legislative processes specific to Singapore.
• Manage employee personnel files and other important employment related records.
• Handle complex and straightforward issues within your specialized field.
• Contribute to HR processes related to business and compliance requirements.
• Coordinate with work pass agencies and consult with the Ministry of Manpower on escalation cases.

Job Requirements

• Degree in Human Resource Management or relevant disciplines.
• Prior experience in SAP HRMS or shared service environment is an advantage.
• Proficient with Microsoft Office applications, including Pivot tables, VLOOKUP, and Power Automate.
• Fresh graduates are welcome to apply.

About You

• Strong interpersonal skills and a positive work attitude.
• High level of initiative, meticulous, detail-oriented with a quality mindset.
• Strong written and interpersonal skills to manage diverse stakeholders under matrix organization.
• Knowledge of local labor legislation and experience in work pass topics.
• Required to travel to both, Woodlands or Shugart site.
• Flexibility to work under tight timelines and prompt response to changing priorities.

Job Summary:
We are looking for an enthusiastic HR Executive specializing in Talent Acquisition with the ability to manage basic HR and administrative tasks. In this role, you will oversee recruitment processes while supporting general HR and admin functions to ensure smooth daily operations.

Key Responsibilities:

• Develop and execute recruitment strategies to attract top talent.
• Manage end-to-end hiring processes, including job postings, sourcing, screening, interviewing, and onboarding.
• Collaborate with hiring managers to understand staffing needs and develop job descriptions.
• Handle administrative duties such as maintaining employee records, preparing reports, and updating HR databases.
• Assist with payroll preparation, leave management, and attendance tracking.
• Support employee engagement initiatives, training sessions, and HR-related events.
• Ensure compliance with employment laws, company policies, and HR best practices.
• Manage office administrative tasks, including procurement of office supplies and coordination of vendor services.
• Provide general support to the HR team and assist with ad hoc duties as required.

Requirements:

• At least 1-2 years of experience in recruitment, HR, or administration.
• Strong interpersonal and communication skills, with the ability to build relationships at all levels.
• Excellent organizational and multitasking abilities.
• Proficiency in MS Office applications and HR software is a plus.
• Knowledge of employment laws and regulations is an advantage.
• Positive attitude, attention to detail, and ability to handle sensitive information with confidentiality.

Key Responsibilities:

• Apply for, renew and cancel work passes for foreign employees in compliance with local regulations.
• Maintain accurate records of work pass status and ensure timely renewals and cancellations.
• Liaise with relevant authorities and stakeholders regarding work pass matters.
• Develop and implement an effective onboarding process for foreign employees.
• Conduct orientation sessions to familiarize new hires with company policies, procedures and culture.
• Plan and coordinate schedules for company driver to ensure efficient transportation services.
• Maintain records of driver schedules, routes and trip details.
• Maintain accurate and up-to-date employee records.
• Prepare and analyze HR reports and metrics to support decision-making.
• Ensure compliance with labour laws, regulations and company policies.
• Ad hoc projects given by the Management/HR Manager.

Qualifications:

• Diploma in HR, ITE or related fields
• Proven experience as an HR Generalist or similar role, preferably with experience managing foreign employees
• Strong knowledge of HR practices, labor laws, and regulations related to foreign workforce management
• Ability to handle sensitive and confidential information with discretion
• Proficient in HR software and Microsoft Office Suit
• Strong organizational and time management skills

Benefits:

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• Collaborative and inclusive work environment
• Incentive Trips

We are working with an emerging player in Cybersecurity space, they have raised over 200M with strong backing from prominent VCs.

They are now expanding into Singapore and is looking for a HRBP to help them with this expansion.

Responsibilities:

• Manage the full recruitment lifecycle and candidate experience, primarily in Singapore and across Southeast Asia
• Advertise job openings and source candidates through various platforms.
• Drive innovative recruitment strategies to attract top talents
• Provide guidance and support to hiring managers and employees on HR & Administrative matters
• Create and implement HR procedures and regularly update the employee handbook

Requirements:

• 4+ years of HR experience ideally in IT industry or a start-up environmen
• Bachelor degree in Business Administration, HR, or a related field
• Strong proficiency in English and Chinese (to liaise with their HQ in China)
• Excellent MS Office skills (Word, PowerPoint, Excel) and proficiency in MS Teams

Key Responsibilities:

• Manage day-to-day administrative tasks, including maintaining office supplies, coordinating office maintenance, and supporting general office operations.
• Accurate and timely processing of payroll for both office staff and ship crew, ensuring compliance with relevant regulations and company policies.
• Develop and manage a comprehensive performance appraisal system to facilitate employee growth and development.
• Contribute to the development, implementation, and review of HR policies and procedures to align with industry best practices and legal requirements.
• Manage the full recruitment cycle, from sourcing and interviewing candidates to onboarding new hires. Conduct exit interviews and manage employee offboarding processes.
• Organize company events and initiatives to foster a positive and engaging work environment.
• Handle employee feedback, address concerns, and resolve workplace issues effectively and professionally.
• Attend meetings, take minutes, and distribute them to relevant stakeholders.
• Develop and implement workflow charts to optimize processes within departments and across the company.

Qualifications:

• Diploma in Human Resources Management or a related field.
• Minimum 3 years of proven experience in a similar HR role.
• Strong knowledge of Singapore's employment laws and regulations.
• Proficient in payroll processing and HR systems.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.

Job Description & Requirements

Responsibilities

• Assist in overtime and payroll calculation
• Answer employee queries regarding leave, salary and overtime
• Update and maintain leave records in Info-Tech system
• Update and maintain employee records in Info-Tech system
• Coordinate document submission with site staff
• Assist in recruitment
• Assist in all foreign worker matters
• Assist in recommending, sourcing and booking of training courses for staff development
• Provide advice to The Management regarding employment legislation and HR practices
• Any other ad-hoc work

Requirements

• Knowledge and understanding of MOM employment law
• Higher Nitec with 2 years work experience, ideally in a construction related field
• Knowledge of Info-Tech software
• Able to communicate effectively with local and foreign employees of all levels
• Willing to learn and grow
• Able to work in a team
• Good work ethics
• Positive character and attitude

Other information

• Working hours: Mon - Fri, 8.30am to 6pm
• Working location: Tampines West

CYS Global Remit is on the lookout for a highly effective HR Executive. If you enjoy a fast paced environment, communicating and care greatly for others, we want you on our team!

In this role, you will get to:

• Screen candidates for interviews and assist in the recruitment process

• Provide administration and HR support to fellow colleagues

• Learn how to manage leave records

• Ensure and enforce colleagues’ adherence to HR policies and procedures

• Organise and participate in company events

• Liaise with external service providers

• Designing programs to reduce turnover, boost morale, and employee loyalty

• Perform any other duties as assigned

What we are looking for in you:

• Minimum Diploma in any field. (Candidates specialising in HR will have an advantage)

• A team player with excellent interpersonal and organisational skills

• Effective oral and written communication skills

• Ability to multitask and enjoy challenges

• Able to exhibit a high level of confidentiality with a keen sense of ethics

• Proficient in Microsoft Office

• General knowledge of various employment laws and practices will be a plus

• Able to start immediately or within a short notice will be a plus

Are you a dynamic HR professional with a passion for talent acquisition and onboarding? We're seeking an experienced HR Executive to join our team and drive our recruitment process from start to finish.

Key Responsibilities:

• Manage full-cycle recruitment process, including job requisition, sourcing and screening candidates, coordinate interview, reference & background checks, selection and offer.
• Manage employees onboarding and offboarding.
• Administer work pass process (application, renewal, cancellation).
• Create and maintain employee profiles in HRIS and P-file.
• Manage HR administrative tasks, including preparing documentation, contracts, and letters.
• Assist with employee benefits administration, including enrolments, changes and terminations.
• Registration of training courses for staff and processing of invoices from course providers.
• Ensure HR & Admin activities compliance with company policies and statutory requirements.
• Any other ad-hoc duties being assigned by the management.

Qualifications:

• Minimum 2 years of experience in recruitment function.
• Strong knowledge of HR best practices and employment laws.
• Excellent communication and interpersonal skills.
• Proficiency in HRIS and MS Office suite.
• Meticulous, well-organized.
• Attention to detail and ability to maintain confidentiality.
• Experience with work pass applications.

Job Description & Requirements

• Attend to all telephone and visitors’ enquiries at frontdesk.
• Administer receiving of all company mails/parcels.
• Sorting, scanning and filing of documents.
• Administer the supply of company’s stationaries, equipment and office pantry. Including assistance in organizing Company functions.
• Data entry into HR system (including verification against other HR records)
• Work passes application, renewal, and cancellation.
• PLRD notification of employment and cessation of employment.
• Security Licence application and renewal.
• Preparation of HR Letters (Certificate of Employment, Confirmation, etc.)
• HR & Recruitment duties, onboarding and offboarding; including liaising with external vendors and employment agencies.
• To prepare, compile and submit HR reports to HR Manager monthly and/ or ad hoc basis.
• Working closely with HR Manager and respective department on any HR & administrative needs.
• Interviews, on/off boarding process, career fairs, etc.
• Other ad hoc admin and HR duties assigned.

Requirements:

• Minimum 2 years of relevant experience
• Good communication and interpersonal skills
• Independent and must be able to multi-task.
• Good knowledge of employment laws and best practices and well-versed in MS Office
• Able to work under pressure to meet tight deadlines and perform in a fast-paced environment.

• Assist HR Manager on preparation of the organisation training plan
• To utilise Oracle Netsuite to allow HR and employees to better track their training activities during the course of the year
• Administer and arrange the mandatory core skills training program required by BCA (CSOC, coretrade), ensure the yearly BCA coretrade renewal is in place and training requirements are met
• Administer grants/ fund application for eligible training courses
• Review and update HR Management Procedure when changes occurred
• Maintain all training records

Recruitment – Site Staff

• Coordinate staff recruitment and selection process (site staff) by following the current hiring procedure and liaising with the project managers. Review and provide suggestions to the current hiring procedure by ensuring current practice is timely and comprehensive
• Deal with the administration required by the HR policies relating to the appointment of newly recruited site staff. This includes BCA verification of new worker, security bond purchase, drafting of the letter of appointment, processing of staff access pass, arrangement of pre – employment medical check-up for work pass holders and assisting on bank account opening. PPE arrangement – ensure store supervisor submit the items collection form back to HR after issuance
• Provide advice and assistance to hiring project managers on staff recruitment for site staff by checking on their pre-employment history on WPOL and coretrade/multiskilling status on construction workforce registration system (CWRS)
• Ensure recruitment process for site staff are compliant to local laws and fair employment practices
• Administer exit process (site staff) – booking of return flight ticket, return of staff access card, work permit, cancellation of work pass etc.

Personnel Administration/ Compensations and Benefits – Site Staff

• Maintain all personnel documents and ensure their confidentiality. Administer and update employees’ database onto HRIS and employees’ personnel file.
• Random checks on attendance. Investigate and understand causes for site staff absences or OT overclaim
• Administer work pass application, renewal and cancellation (site staff)
• Process renewals for site staff, and ensure salary increment on renewals are approved by the project directors, submitted together with the performance appraisal and increment is in line with the compensation and benefits policies

Other HR Related Projects & Administrative Tasks

• Updating of vehicle repair and petrol costs (all vehicle related issues)
• Monitoring vehicle COE expiry and insurance renewal and purchase of road taxes for full fleet of company vehicle system. Updating vehicle info on the vehicle fleet management system

JOB REQUIREMENTS

• Candidate must possess preferably diploma in Business Studies/Administration/Management, Human Resource Management, Psychology or equivalent. Nitec holders can be considered.
• Candidates with relevant experience with non-related qualification are highly encouraged to apply
• Need for a passion for human resources and a people-centric mindset
• Good English writing and communication skills is a MUST for this role
• At least 1-2 Year(s) of working experience in the related field is preferred for this position, diploma holders with limited working experience are welcome to apply too.
• Required Skill(s): training and development, employee relations, organisational development
• Preferably Junior officers specialized in Human Resources or equivalent.

Job Overview:

We are looking for a dedicated HR Executive to support the HR department in day-to-day operations, covering key areas such as Employee Records, Compliance, Recruitment Support, and Employee Engagement. Reporting directly to the HR Manager, this role will provide essential operational support across HR functions, ensuring efficient workflows and a positive employee experience. This position is suited for an HR professional with at least 3 years of generalist experience, ideally within a fast-paced or customer-focused industry. The HR Executive will play a pivotal role in maintaining HR standards, supporting team activities, and fostering a collaborative workplace culture.

Key Responsibilities:

1. HR Operations and Administration

• Oversee and maintain employee records, ensuring data accuracy and compliance with company policies and regulatory requirements.
• Support payroll processing by managing leave data and preparing payroll inputs, ensuring timely and accurate payroll cycles.
• Administer HR systems, manage HR documentation, and coordinate corporate procurement related to HR needs.

2. Compliance and Policy Implementation

• Assist with the implementation of HR policies and procedures to ensure regulatory compliance and alignment with best practices.
• Administer government training grants, claims, and statutory reporting requirements, ensuring all submissions are timely and complete.
• Support work pass applications, renewals, and other MOM compliance activities, ensuring full adherence to Singapore labor laws.

3. Recruitment and Onboarding

• Assist in the recruitment process by coordinating job postings, screening candidates, and arranging interviews.
• Partner with the HR Manager to improve recruitment workflows and enhance the onboarding experience.
• Manage new hire documentation, orientation programs, and initial training to ensure smooth integration into the company.

4. Employee Engagement and Welfare

• Organize employee engagement activities and welfare initiatives that foster a supportive and inclusive work environment.
• Oversee employee benefits, including corporate and staff insurance plans, reviewing and ensuring competitive and cost-effective coverage.
• Conduct periodic surveys and gather feedback to support continuous improvement in employee satisfaction and engagement.

5. HR Data and Reporting

• Maintain HR analytics and generate regular reports on key HR metrics, such as turnover rates and training hours.
• Support budgeting and management reporting by compiling data and insights for the HR Manager and senior leadership.

Requirements:

• Education: Bachelor’s degree in Human Resources or a related field.
• Experience: Minimum of 3 years in an HR Generalist role, with experience in recruitment, compliance, and HR operations.
• Good understanding of Singapore MOM regulations, CPF, and other key employment guidelines.
  • Strong organizational skills, attention to detail, and the ability to handle multiple priorities.
  • Excellent interpersonal and communication skills, with a collaborative, team-oriented mindset.
  • Proficiency in HR software and MS Office Suite; experience with data reporting tools is a plus.

What We Offer:

• A collaborative and inclusive work environment.
• Opportunities for professional growth and career advancement within Mister Mobile.
• Exposure to diverse HR functions and the chance to contribute to meaningful employee initiatives.

Responsibilities:

Posting of recruitment advertisements
Ensure and maintain good brand and communication consistency for all company materials and collaterals
Scheduling of interviews
Engagement with both internal and external stakeholders such as employees and vendors, etc
Manage office sundry purchases
Reports generation
Payroll administration
Work pass administration
Provide general administrative support as assigned
Requirements:

1 years experience and above is preferred
Good to have experience in construction industry or similar industry.
Possess a keen interest in human resources
Ability to work independently and with a team
Thrives in a fast-paced environment and has the ability to handle the pressure of meeting tight deadlines
Self-motivated and resourceful with good multitasking and organisational ability

Responsibilities/Duties:

• Ensure timely and accurate submission of payroll, CPF, SDF, and income tax (IR8A, IR21)
• Administration of NS, maternity, childcare, paternity claim and training grant
• Prepare monthly payroll and HR reports for management reporting and statutory purposes
• Prepare and generate appraisals letters for increment appraisals and promotion
• Handle all clearance for resignation / termination / dismissal
• Maintain accurate HR database and up to date employee records
• Generate and prepare staff and workers’ payslips
• Update and maintain leave application and record in the leave management system

Recruitment:

• Responsible for advertising of vacant positions and ensure the hiring needs are met within the deadline
• Handle HR operations which includes but not limited to onboarding, transfer, offboarding, exit process, work pass management and letter preparation

Reporting:

• Prepare and submit all MOM and other government bodies and statutory reports and statutory survey forms
• Prepare accurate monthly manpower, payroll summary & other ad-hoc reporting
• Ensure effective and efficient execution and delivery of HR policies, procedures and services in accordance with legal compliance and Company policy
• Regularly review HR operations and existing standard operating processes, identify and execute an opportunity for improvement to drive HR efficiency and productivity
• Participate in ad-hoc assignment and HR projects as assigned

Job Specifications/Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Human Resource Management, Psychology or equivalent.
• At least 2 years of working experience
• General knowledge of Employment Act will be advantageous
• Intermediate to Advanced level user of MS Excel and numerically inclined
• Strong English writing and communication skills is a MUST for this role
• Excellent communication and interpersonal skills
• Meticulous, detailed, well-organized and able to work independently to meet datelines
• A good team player, resourceful and be able to work independently

For immediate consideration:

Please indicate the below information in your resume

• Current & Expected Salary
• Reason for leaving
• Availability to commence work / notice period

Job Scope :

- Identify the learning, training and development needs of the organization

- Lead on HR training system and audits

- Manage administration of training for budget and expenses

- Lead internship programs

- Handle full recruitment cycle

- Manage new hires administration and conduct onboarding

- Lead in people engagement activities and events

- Support plant communication

- Other ad hoc duties

Requirements:

- Diploma in HR or equivalent.

- 1 - 2 years’ of relevant experience

- Experience in Manufacturing environment

- Good communication and interpersonal skills

- Able to work well in a fast paced environment

- Perm position

Description:

RESPONSIBILITIES:

1.0 Prepare payroll by monthly

2.0 To assist in handling recruitment administration

3.0 Assist with the onboarding / off-boarding programs for staff

4.0 Administration on Foreign workers work pass renewal/application/cancellation

5.0 Administration of leave

6.0 Preparing employment contracts and/or others letters such as confirmation, transfer, promotion, etc.

7.0 Manage employee benefits (e.g. insurance, work injury claims, etc.)

8.0 Filing, administration duties and general data entry work

9.0 Answer telephone calls and provide needed information

10.0 Others task and duties as assign by HR Manager

Job Requirements

REQUIREMENTS:

1.0 Minimum GCE ‘O’ Level with at least 3 Years of relevant working experience

2.0 Meticulous due to nature of work

3.0 Able to work in a fast pace environment

4.0 Team player and self motivated

5.0 Able to work under pressure and meet deadline

6.0 Competent in Microsoft Office skills – especially Excel

Responsibilities:

• Formulate and execute strategic procurement and contract management support for all directly invested projects.
• Manage and oversee a team of Quantity Surveyors in tender preparation, submission, budgeting, and forecasting.
• Review cost assumptions for new projects.
• Support Risk Management by screening and strengthening contracts, procurement practices, and SOPs for joint-venture projects.
• Attach to project companies for short durations to provide procurement and contracts management support.
• Review project Procurement and Contracts Management Policies and Processes for compliance with Group policies.
• Oversee and resolve delayed and disputed costs, including variation claims.
• Develop and implement strategies for managing Extension of Time (EOT) claims, providing comprehensive support throughout the process.
• Provide assistance and guidance to other departments on procurement activities, ensuring compliance with the Group’s procurement policies and procedures.

Requirements:

• Degree in Building, Quantity Surveying, or a related field, with a minimum of 7 years' experience in a similar capacity.
• Relevant experience in preparing Tenders for Building, Civil & Infrastructure, and interior design works across infrastructure, industrial, residential, and commercial projects.
• Familiarity with Contracts, Law, and local legal requirements, with strong contractual and pricing knowledge in Vietnam, Indonesia, and China being an advantage.
• Professional qualifications from recognized Quantity Surveying bodies (e.g., SISV, RICS, MRICS) are preferred.
• Willingness to travel as needed.
• Open to candidates from Developer, Consultancy, or Contractor backgrounds.
• Regional exposure is a plus.

We are looking for a dynamic, resourceful, and ambitious Account Service / Event Manager to join our fast-growing team. The successful candidate will be trained and polish the skill for event management to support the assigned project.

As part of the Account Servicing team for Event, you will be sourcing, connecting with suppliers, and ensuring all event elements being assigned are delivered across multiple projects.

Why Join Us?

• Besides Tai Seng MRT
• Medical/Insurance benefit
• Fun and Friendly working environment
• Hybrid Working Style

Roles and Responsibilities

Account Management:

• Creates strong, compelling, and strategic plans, and recommend how digital and on ground channels can be used to integrate consumer journey

• Serve as the lead point of contact for all current clientele and its active projects.

• Develop trusted advisor relationships with senior stakeholders on the clientele end and build meaningful and engaging relationships with the clientele's key decision-makers, influencers and end-users.

• Project manage and ensure the timely, successful and profitable delivery of our clients' creative solutions according to their business needs and objectives

• Be the champion for the client's campaign and an informed expert on the products and solutions. Contribute effectively in any incoming brief/project discovery phase - discover and identify client's business pain points, SWOT, landscape.

• Ensures that client issues are dealt with efficiently, informing the Account Director of any problems that may arise

• Collaborate with creative and strategy team to identify new ideas and be an effective team member for the ongoing ideation of new business and creative solutions

• Forecast, prepare and track key account management metrics in the company's CRM platform to ensure the accounts' timeliness of billing and profitability.

• Maintain the Account team archive library

Event Management:

• Establish a deep-rooted understanding of the client’s unique event needs and requirements. This includes providing necessary floor plans, conducting a site inspection, liaising with service providers etc.

• Attentively service clients, by understanding and responding to clients in a perceptive, relevant, and confident manner.

• Help plan an event in accordance with client objectives and requirements, and proactively identify and address gaps and potential problems based on the venue’s capability.

• Events management from roundtable, conference, hospitality and appreciation events.

• Project Management, Budgeting and Post Report are being manage end to end.

• Negotiate and liaise with third-party vendors/caterers for quotations and event setup requirements

• Work as part of a team to execute events flawlessly, troubleshoot and problem-solve on-site, and also manage and service clients throughout.

• Acquire a good understanding of company capabilities and services and effectively communicates all offerings to the client

• Provides regular updates on all account activities, including project status and inquiries, on a weekly basis.

Requirements

• At least 3-4 years of relevant experience in MICE, Hospitality/Tourism, integrated marketing agency environment or a relevant industry

• Strong client-centric

• Good communication and negotiation skills

• Independent personal motivation and initiative, as well as discipline and good judgment

• Ability to multi-task and work under pressure

• Demonstrable organizational skills, with a good eye for detail

• Excellent computer knowledge of PC environments with proficiency in MicrosoftWord,

• PowerPoint, Excel, Writing, and proofing skills are also required

• Ability to work independently, organized, dependable and detail oriented

• Team player with a cooperative spirit Quick learner, efficient and high sense of urgency

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

NTUC Health is one of Singapore's largest community health and eldercare providers. As we are growing our cluster support with the evolving EC model, we are looking for dynamic individuals to drive quality assurance, statutory compliance, and programme management in all Active Ageing Centres (AAC).

Quality Assurance And Compliance:

• Ensuring AACs comply with the funder requirements on service deliveries.
• Oversee the semi-annual AIC progress reporting, ensure correct reporting from AAC to funder.
• Monitor and maintain quality standards of the AACs including tracking, updating, and maintaining SOPs and Work Instructions under the framework of ISO 9001:2015 (Quality Management System Requirements).
• Oversee and manage regular quality surveillance, inspections, audits, and governance of Service Quality projects.
• Develop better practices, drive continuous improvement to a higher level of performance as well as implement sustainable business and operational strategies in line with the organization's growth.
• Engage all centers to implement and uphold the quality standards of the division.
• Act as the relevant contact for MOH Audit matters, providing communication to Ministry on improvement plans and escalation of issues.
• Share learnings and issues across various centers for learning purposes.
• AAC Data Protection Representative
• Conduct quality training, oversee and direct the development and implementation of quality and safety training strategies, initiatives, and programs for the department.
• May require to perform additional duties as requested

Incident Management:

• Establish a Quality Assurance Committee (QAC) to review and manage incidents/ data and other improvement plans.
• Oversee analysis, management, and reporting of incidents (Internal and external reporting)
• Oversee development and implementation of risk registry
• Collaborate with stakeholders to ensure that corresponding risk management measures are in place and sustainable.

• Bachelor's degree, preferably in Healthcare or Gerontology related discipline
• Preferably a minimum 3 years of Healthcare experience
• Minimum of 5 years in a supervisory role
• Minimum of 8 years experience in quality assurance, audit, knowledge management, and data analytics
• Experience in project management and/or process re-engineering using Lean and/or another quality improvement/innovation methodologies
• Good communication, interpersonal and people management skills
• Excellent analytical and problem-solving skills
• Detail-oriented
• Familiar with Google Workspace

• LEAN Six Sigma or equivalent process improvement experiences would be an advantage

Responsibilities:

• Strategise, manage and develop content for social media platforms, especially video content
• Plan, execute and manage digital marketing campaigns to boost online presence and drive traffic to our online videos/websites as well as physical events;
• Work closely with internal and external stakeholders, as well as PR agency and vendors in the planning, development and scheduling of online content;
• Manage and work with appointed vendors to prepare the content copy and visual assets;
• Manage online community e.g. replies to comments;
• Analyse campaign reports and propose areas of improvements;
• Manage project timelines and budget; and
• Translate materials from English to Mandarin and vice versa.

Requirements:

• Background in Marketing, Social Media, Mass Communications; and Video Production.
• At least 2 to 3 years of relevant work experience preferably in the arts, culture and/or heritage sector. More experienced candidates will be considered for Manager position.
• Familiar with video production process, able to conceptualise videos for social media platforms.
• Technical knowledge of social media dashboards, Google Analytics and website UX/UI etc.
• Proficient in design and video editing software e.g. Canva, Adobe, Premiere etc. to create digital assets.
• Excellent writing and presentation skills.
• Able to work independently and a good team player.
• Excellent interpersonal skills and able to engage stakeholders and partners.
• Singaporean/Singapore PR only.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

A Retail Assistant Manager, or Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members. He or she should be in a position to perform different daily job duties depending on the types of products being sold, the number of staff in a store and the size of the retail store.

Responsibilities:

• Achieve personal and department’s sales target on a monthly, quarterly and yearly basis
• Train staff on how to drive sales through consistent development of product knowledge and ensure high level of customer service standards
• Monitor sales performance/customer service standards and take corrective actions as needed
• Resolve customers’ issues and escalate to management if necessary
• Be well verse on various products to guide sale executives
• Ensure compliance to policies and procedures and report concerns to senior management
• Comply with inventory control procedures and maintain stock-count
• Ensure that the retail shop is clean, organised and visually appealing
• Collaborating with other departments to optimise the customer experience and improve store operations

Requirements:

• Basic understanding of sales principles and customer service practices
• Able to speak and understand simple English
• Strong communication and interpersonal skills
• Friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Relevant experience of selling consumer electrical products, bedding, furniture and/or Air-con will be an added advantage
• Able to work retail hours, weekends and public holidays
• Able to attend company-sponsored PWM/OPW training.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

JOB SUMMARY

1. Responsible for managing Special Corporate segment of the Hotel (i.e. RFP Accounts).
2. To identify, solicit & prospect new business opportunities with potential revenue for all areas of the Hotel i.e. Guestrooms (Transient & Groups), catering events, F&B outlets, Retail etc.
3. Build and strengthen relationships with existing and new corporate customers to enable future bookings.
4. Activities include sales calls, entertainments, sales trips, roadshows, site inspections etc.
5. To meet and exceed individual and team sales targets.
6. To generate a YOY ADR increase (stipulated %) for the RFP accounts.
7. To contribute positively to Engagement Survey department result by being proactive in all aspects of department and interdepartmental issues.

JOB DUTIES & RESPONSIBILITIES

• To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget. Derive creative upsell initiatives.
• To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.
• To submit sales call report on weekly basis.
• To identify and develop new potential accounts (to prospect at least 2 new accounts per week).
• Develop sales plans to generate business from identified markets/accounts.
• Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.
• Promote Marriott Bonvoy benefits (Transient and Events) and ongoing promotions to the customer in order to solicit and secure increased future business.
• Actively participate in MI Leads Generation (Cross-property referral program) to meet property and team goals.
• Continuously communicate the benefits and ongoing promotions of the hotel to the customer.
• Management and growth of corporate accounts by tracking individual transient, group and catering production goals.
• Negotiate transient rates for assigned accounts.
• Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.
• Gather market intelligence: new product ideas, competition activities, new customer trends and performance.
• Support Sales Centre Team by providing information to close groups/catering.
• Sell the benefits of the Sales Center/property sales and event management structure.
• Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.
• Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.
• To share responsibility for development and training of direct reports.
• To adhere to personal behavioural norms of intergrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.
• Perform any other duties assigned by immediate supervisor or department head according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

JOB REQUIREMENTS

• Minimum Diploma in Hotel Management and/or Sales & Marketing
• At least 3 years of relevant Manager experience or 2 years of relevant Assistant Manager experience in handling Proactive Sales (Room Sales)
• Strong overall sales skills with sales system knowledge
• Understanding of hotel's business mix needs of transient, group and catering business
• Self-confidence, energetic & enthusiastic
• Ability to present ideas, expectations and information in a concise, well-organized manner
• Excellent interpersonal conflict management skills
• Software knowledge (i.e. Microsoft Office)
• Understanding and achieve team and individual goals
• Effective time management skills
• Understanding of sales strategies and account profitability
• Demonstrated leadership skills, customer development and relationship management skills
• Able to start work within short notice period