Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Creating business relationships with suppliers and clients
• Directing allocation of materials, supplies, and products
• Developing high-quality products
• Collaborating with departments and stakeholders to identify and maintain resources needed to establish and provide an effective supply chain
• Establishing performance metrics for measurement, comparison, and evaluation of factors affecting the supply chain
• Maintaining detailed inventories of materials and supplies located in the factory, at other sites, and in the company
• Maintaining required quantity of supplies and materials to optimize production
• Analyzing current inventories and procedures
• Developing policies to increase efficiency throughout the supply chain and implementing any subsequent changes to processes
• Identifying optimal shipment and transportation routes
• Assessing needs for material-handling equipment and staffing
• Making recommendations to ensure efficient loading, unloading, movement, and storage of materials
• Negotiating prices for raw materials and delivery from suppliers
• Monitoring performance of suppliers by assessing their ability to meet quality and delivery requirements
• Identifying and qualifying new suppliers, working with other departments
• Functioning as part of the team coordinating engineering changes, product line extensions, or new product launches to ensure timely and orderly material and production flow transitions

TECHNICAL SKILLS

• Knowledge of logistics, supply chain management, and transportation

EDUCATION AND OTHER REQUIREMENTS:

* Bachelor’s degree/Diploma in Business or related field, focusing on supply chain management and operations

• Certified Supply Chain Professional
• at least five years of experience as a supervisor, manager, or similar relevant position

Key Responsibilities:

• Manage and oversee day-to-day construction management of projects and provide timely updates to management
• Manage project team, site supervisors, workers, materials and equipment effectively and efficiently
• Procuring and allocating resources to ensure no shortages while avoiding any unnecessary delays
• Monitor and supervise entire project team to ensure compliance of work and to ensure works are delivered in a timely manner and in accordance with quality standards
• Establish strong working relationship with all stakeholders including staff, workers, contractors, suppliers, clients etc. to ensure smooth operations of projects
• Manage manpower costs, project costs and expenses to ensure optimal cost benefit
• Attend and/or chair meetings with clients, architects, engineers and workers
• Identify possible risks to projects and stakeholders, create contingency plans to mitigate these risks, and respond quickly to work delays, emergencies and other problems
• Oversee all inspection activities including quality and workplace safety and health checks
• Prepare progress reports for each project
• Ensure all changes to specifications, work scopes and drawings are properly documented
• Manage site document filing and record keeping in accordance with International Organisation for Standardisation (ISO) standards
• Any other ad-hoc projects and duties as required by the management

Requirements & Qualifications:

• Minimum Diploma holder in Civil Engineering/Building or equivalent
• Singaporeans/PRs preferred
• Minimum 5 years of experience in relevant industry
• Proficient in reading and understanding CAD (2D & 3D) and Revit BIM drawings
• Strong leadership, communication and negotiation skills
• Demonstrate high levels of integrity, professionalism and technical competency
• Highly knowledgeable in project processes and procedures, building regulations, and health and safety legislation.
• Strong problem solving and communication skills
• Good written and spoken English
• Able to commit 6 days per week
• Required to work in construction sites & factory
• Candidates with Class 3 driving license and own vehicles preferred

Additional Remuneration:

• Transport allowances will be provided to employees with their own vehicles

Only shortlisted candidates will be contacted.

ROLE

As the face of Destination Beverage for the Professional Clients, you are in charge and credited of the sales generated by the On Trade Channels. Identically, you will be the privileged contact point for Customers and Brands.

You have the responsibility to maintain and grow the sales of the company while ensuring healthy margins, prioritizing the increment of profitability for the company.

You keep a Sales and Leads Report weekly with proposal on how to grow and improve the P&L of each account.

You suggest ideas and supervise the Marketing initiatives, including but not limited to calendar of Promotions, Trainings, Guestshift and other activations.

You train internal team members as well as customers, and you will be proposing beverage programs to outlets.

More specifically, you are looking after Hotels, High Profile accounts (such as Cocktail Bars) and High volume accounts (Celavi and other groups), and from time to time, help on restaurants requiring a specific promo/training/consulting.

You can be required to travel for work and representation overseas (short trips).

PROFILE

In order to sustain and accelerate our growth, we are looking for an experienced Sales Manager with an extensive network in the Beverage Industry, specifically Hotels and Cocktail bars or Restaurants.

The candidate should:

- be proficient in English and another language,

- have solid knowledge on cocktails and beverage programs, ideally built in a previous operational position

- be autonomous yet a team player

- be result oriented with a sense of ownership

- have impeccable presentation

- be great with people with a desire to service and deliver value to his/her customers.

- have analytical skills allowing to assemble proposals based on Market variables and clients specifics

You will be working closely with Brands to launch and promote products.

You have built over the years trustful relationship with the who's who of the trade, but you are still excited in the hunting role.

Attitude over Skills, if you possess both, that's great!

The Outlet Manager is responsible for the profitability of the outlet. He/she performs outlet-level support functions including customer service, scheduling, day-to day operations, cashiering, loss prevention, maintenance, and back office support. He/she manages inventories, interacts with customers, wait staff and support employees to maximises revenue generation and enhance the customer experience. He/she oversees the recruitment, training, and motivation of staff. He/she maintains high standards of quality control, hygiene, health and safety in the dining area.

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food & beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage training.
• Managing the customer experience.
• Monitor income and expenses.
• Optimise workforce for service excellence.

Role Purpose (Why do we need this role?)

The Change Enablement Manager ensures the consistent application of best practice Change Management activities across Programme Management, Business Excellence, Technology and beyond, to drive the realisation of the organisation’s strategic objectives. This role is not only responsible for developing, maintaining, and improving the Transformation Division’s suite of Change Management methodologies, but to also support practical coaching and mentoring, embedding Change Management as a normalised activity, and realising genuine mindset shifts across the organisation. The Change Enablement Manager will positively and constructively challenge our teams to think differently and drive change.

As primarily an enabler for change by supporting peers who will interface with business-facing teams, the Change Enablement Manager is also directly responsible for certain Change Management activities deemed to be of high strategic significance, such as Change Management for certain Transformation related activities, and during strategic reviews of Departments and Business Units.

Role Accountabilities (What is this role responsible for delivering?)

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures
• Ensure that all methodologies developed comply with Swire Shipping’s safety policies and procedures, as well as industry standards.

Methodology Development and Governance

• Develop and govern comprehensive methodologies for Change Management
• Integrate one or more methodologies (such as Prosci, Kotter’s 8-Step Change Model, Lewin etc) into Transformation Division’s way of working to ensure consistency, quality, and scalability in change initiatives delivered.
• Introduce and maintain a suite of documentation, technology and presentation materials.

Change Enablement

• Provide advisory and coaching support to Transformation Division peers (BE, PMO, Technology & SDC) and leaders within the wider organisation, not just on method but on wider Change Management activities such as best practice engagement and stakeholder management strategies
• Peers leading change must feel equipped and empowered to tackle change activities on their own, and have the Change Enablement Manager to provide back-end support
• It is important that the Change Enablement Manager uses their time carefully to ensure that attention is given to the most mission-critical initiatives, and many light-touch interactions can be expected

Change Leadership

• Take direct responsibility for the Change Management of a small number specific complex or challenging transformation projects, at the request of management
• Such situations will require the Change Enablement Manager to demonstrate best practice for Change Management
• The role must be able to demonstrate leadership by constructively engaging with senior leaders to change mindsets and achieve the necessary shifts in perspectives, whilst maintaining rapport.

Training & Community of Practice

• Collaborate with the People Division to deliver Change Management training to key business-facing colleagues
• Engage with external partners to support training and stay updated on industry best practices.
• Create community of practice for embedding Change Management mindset within the organisation
• Lead the development of internal capabilities through training, mentoring, and hands-on guidance.
• Identify skill gaps and offer tailored development programs to enhance Change Management competencies.

Key Qualifications & Skills (What knowledge will ensure success in the role?)

Qualifications & Skills

• Deep Change Management Expertise: Proven experience in Change Management methodologies (Prosci, Kotter, Lewin, Lean).
• Leadership and Collaboration: Strong leadership skills with the ability to mentor teams across the organisation and collaborate with senior leaders to ensure alignment with strategic goals. Ability to challenge the status quo.
• Training and Capability Building: Expertise in delivering tailored training programs, identifying skill gaps, and building organizational capabilities.
• Change Management and Problem-Solving: Ability to guide teams through complex change processes and proactively solve problems, improving methodologies and processes.
• Risk and Stakeholder Management: Strong risk management and stakeholder engagement skills, with the ability to oversee risks and ensure project alignment with organizational priorities.
• 10+ years in Change Management.
• Bachelor’s degree in Business, Engineering, or a related field; advanced certifications (Prosci, Lean Six Sigma etc) highly desirable.
• Experience in leading transformation projects in a matrixed organization, with a preference for experience in the marine or logistics industry.

Roles & Responsibilities

• To responsible for the overall planning, scheduling and resource deployment of the project ;

• To coordinate and attend to site/ project meetings and all other project matters;

• To work with customer, subcontractor, consultant and project team to ensure smooth execution and timely completion of the project with quality workmanship;

• To manage customers complains and service expectations and liaise with customers closely;

• To inspect and ensure all operational procedures and service rendered are in compliance with statutory requirements and internal standards;

• To ensure all project mandatory documentation is properly maintained;

• Need to fluent in English/ Malay/ Chinese speaking;

• Manage the day-to-day operations in the most effective and efficient manner;

• Establish and execute the Preventive Maintenance Programme for office and ensure that all equipment / facilities are functioning efficiently;

• Liaise with government agencies and insurance agencies when required;

• Assume any other suitable duties as and when assigned by the Company

Requirements:

•Diploma/Degree in Civil and structural.

Softskill

1. Able to communicate and have good writing skill in English

2. Have good knowledge in computer skill such as Microsoft Office, Design softwares and Autocaad.

3. Able to deliver quality works under short deadline.

4. Post a positive work attitude such as able to perform task independently with minimum supervision, good team works and hardworking

We are looking for a passionate and professional Assistant Manager to join our Draw & Result Operations team.

Based in Singapore and reporting to the Senior Manager, the incumbent will perform lottery draw, lottery draw video production and sports resulting or settlement duties and dissemination of results successfully in compliance with established procedures and standards.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in operations or video production/editing, we want to talk to you.

What You'll Do

• You will perform pre-draw preparation, conduct draw, draw video production and editing.
• You will operate customized lottery stream system and video editing software.
• You will monitor sports matches while they are being played and check and enter the results into relevant system and disseminate results to various platforms.
• You will analyse lottery and sports data.
• You will need to act as the Team Lead during the shift hours you are rostered to.
• You will coordinate and prepare monthly draw duty roster.
• You will assist in filing of documents, updating of resulting data and general administration.
• You will purchase be the department in-house trainer for new staff and new system.
• You will compile data to develop maintenance standards and analysis study.
• You will conduct monthly maintenance for draw equipment, draw balls and production equipment and ensure all equipment are in good working condition.

Who You Are

• You will need a bachelor’s degree in any discipline, preferably in video production or editing.
• You will need at least 7-10 years of working experience, with minimum 3-5 years in a supervisory capacity.
• You should have excellent interpersonal and communication skills.
• You should be able to work independently.
• You should be interested in sports (e.g. football & motor racing) and have knowledge of sports and lottery products.
• You should be proficient in Microsoft Office, vMix, DaVinci Resolve.
• You should have basic data analytics knowledge.
• You should be able to work on weekends and PH and perform shift hours, including night shift.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

If you are interested, please send your resume to P&[email protected]. We will reach out to shortlisted candidates for further career conversations.

This role is responsible for supporting the department in driving change management, re-engineering of business process & enhancements of systems to achieve operational efficiencies and service excellence. Support the activities that drive continuous improvement of efficiency and effectiveness of people, process and systems through Human Centred Design.

Responsible for the overall coordination, implementation, execution, control and completion of key processes and value streams and ensuring consistency with company strategy, goals and compliance with regulatory requirements.

Responsibilities

• Support key deliverables in projects, system enhancements and processes that are compliance with regulatory and risk management controls, corporate policies, procedures and guidelines.
• Collaborating with key stakeholders on deliverables outputs, timelines and requirement criteria, establishing structure, developing and maintaining plans, identifying/managing risks and monitoring/reporting progress.
• Identify and evaluate system gaps and recommend solutions for system enhancement to achieve defined levels of improvement in efficiency and productivity.
• Map and design customer journey (from e-submission to issuance) across different business processes, platforms and back-end systems.
• Co-ordinate and gather requirements from different teams to ensure accurate and complete information for the users.
• Works closely with business analysts, developers, business users and team members to understand business requirements.
• Create user flows, process flows and maps to communicate the customer journey and system integration points.
• Support process/transactions changes with compliance and adherence to regulations.
• Assess the impact and changes to business rules and system.
• Contribute to product development, define system and process requirements to support the new products. Perform impact analysis on existing current process/system, sign off business requirement document and test plans.
• Establish User Acceptance Testing (UAT) test scenarios and execute UAT plans in accordance with the agreed timeline and specifications. Ensure quality of UAT for successful implementation to production.
• Prepare documentation and update operations guide.
• Periodic fact checks post implementation to ensure outcomes and changes are per expected outcomes.
• Actively support Client Management and multiple distribution channels by providing necessary training and information on business rules and processes to staff and external parties.
• Support operational activities by assisting users in resolution of production errors and liaising with IT & BA on proposed solutions.
• Provide support on external and internal audits and to ensure that operations team abide by the procedures set, acceptance of risk is within the acceptance criteria, identify any gaps for further enhancements and improvements.
• Continuous improvement and customer centricity; identify areas of opportunity through analysis and develop recommendations for improvement.
• Ability to translate issues and problems into effective business solutions.
• Adopt agile methodology in the implementation of deliverables.

Preferred Qualifications:

• Min Degree qualifications
• Min 4 years of working experience in Life Insurance Operations / SME / System / Business Analysis work
• Good organization and multi-tasking skills
• Good problem solving and decision making skills
• Good process design and improvement skills.
• Strong people and interpersonal communication skills
• Client centricity skills
• Good understanding of the principles of insurance products (life, disability, health, medical, universal life, investment-linked, accidental products)
• Good understanding of the regulatory aspects of life, health and investment linked insurance industry (MAS, LIA, CPF Board, MOH, MOM)

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Aleph is a creative engineering company comprising a striking group of craftsmen specialised in strategy, design, technology, and marketing. We work together to plan, write and produce internet, mobile, and desktop solutions for the most daring set of clients who see the future and engage Aleph as their rocket fuel.

We are looking for a Personal Assistant to our Regional CEO who is able to support them by playing a dynamic role. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.

Reporting directly to the CEO, you will provide support in a one-on-one working relationship as a Personal Assistant. You will serve as the primary point of contact for internal and external communication on all matters pertaining to the office. Also a liaison to the CEO and senior management teams; you will organize, coordinate and oversee special projects with the team. You should have the ability to work independently on projects, from conception to completion, and be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.

If you enjoy working within an entrepreneurial environment that is mission-driven, results-driven and community oriented, this role will be ideal for you.

Responsibilities

• Serve as the primary point of contact for all internal and external communications, ensuring professionalism and confidentiality in all interactions.
• Manage a dynamic calendar, including scheduling meetings, appointments, and travel arrangements with meticulous attention to detail.
• Prepare and coordinate materials for meetings, presentations, and travel-related activities, demonstrating strong organizational skills.
• Act as a "gatekeeper" and facilitator, managing access to the CEO's time and office to optimize efficiency and productivity.
• Collaborate closely with the CEO to anticipate needs, follow up on commitments, and prioritize tasks effectively.
• Handle sensitive matters with a high level of confidentiality and discretion, providing solutions, answers, and resources where needed.
• Coordinate and assist in organizing team activities, off-sites, and events to foster a positive and collaborative office culture.
• Provide general support to office visitors and guests, ensuring a welcoming environment for all stakeholders.
• Assists in coordinating the agenda of senior management team meetings and off-sites, and all staff meetings . Maintain the CEO’s Contact Lists
• Provide Support for special projects in a timely manner with results
• Assist in daily studio operations, studio events and maintenance
• Engage in tasks that support proper functioning of CEO family’s personal life including children’s schedules, travel, home activities, among other categories
• Overall responsible for positive, collaborative studio environment

Qualifications

• Diploma or equivalent qualification.
• At least 3 - 4 years experience in executive support, team player who is able to adapt in a fast-paced environment.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Adobe Acrobat, and social media platforms.
• Entrepreneurial spirit and a self-starter who is eager and effective at solving problems while maintaining a high level of attention to detail and confidentiality.
• Strong interpersonal skills, with the ability to build relationships and have exceptional skills to communicate effectively with at all levels, either in writing or verbally.
• Ability to thrive in a fast-paced, deadline-driven environment while maintaining a positive and professional demeanor.
• Forward-thinking mindset with the ability to anticipate needs and take initiative.

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.

Get in touch

Please visit www.aleph-labs.com or drop us an email at [email protected].

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description:

• Review all facilities with an aesthetic eye for detail;
• Be well-organized and able to be hands-on to trouble-shoot and fix issues related air conditioning (Daiken VRV), plumbing, humidity related issues, all M&E issues, service provider management, and optimize efficiency while reducing operating costs.
• "Can-do" attitude with resourcefulness and phenomenal efficiency can set you apart among our candidate pool.
• The goal is to ensure our accommodations is problem-free;
• Managing the upkeep of equipment and supplies to meet health and safety standards;
• Trouble-shoot, plan and coordinate all installations and repairs of (telecommunications, heat, electricity etc.) and refurbishments;
• Hands-on as well as manage the upkeep of buildings, equipment and supplies to meet health and safety standards;
• Inspect buildings’ structures to determine and implement the need for repairs;
• Obtain comparative quotations;
• Review utilities consumption and strive to minimize costs;
• Supervise foreign staff facilities staff (handy-men) and external contractors;
• Control activities like waste disposal, building security etc.;
• Handle insurance plans and service contracts;
• Keep financial and non-financial records;
• Maintain all trackers.
• Any other jobs requested by management.

Duration: 1 year

Location: Dhoby Ghaut/ Westgate/ Woodlands

Working Hours: Monday - Sunday (Any 3 days) 9am to 6pm/ 1130am to 9pm

*Must be flexible to work on shift

Responsibilities:

Blood Donor Registration

• Verify donor identity and particulars Register donors in the Blood Bank Computer System
• Ensure donor eligibility and check for outstanding deferrals
• Verify and affix correct donor details on printed labels
• Issue queue tickets for registered donors

Quantitative Haemoglobin (Hb)

• Estimation and Weight Taking
• Verify donor registration and weigh the donor
• Perform Hb testing and record readings
• Provide explanation and advice if donor does not meet Hb criteria
• Perform maintenance of Hb measuring meters and weighing scales

Donor Care

• Handle donor enquiries
• Assist donors in booking appointments
• Print and prepare DHAQ forms
• Issue and track car park redemption tickets

Donor Linking

• Accurately enter phlebotomy and blood collection results
• Check system entries against the number of blood units collected
• Securely store all DHAQ forms at the end of the session

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Job Title: Assistant Manager, Market Transformation Initiative

Reports to: Head of Market Transformation, Climate and Sustainability Department

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

Major Functions:

The Assistant Manager for the Market Transformation Team will play a key role in driving WWF Singapore's initiatives to engage businesses, producers, and consumers in sustainable practices, specifically in preventing deforestation and conversion of ecosystems and reducing waste to landfill. This role involves supporting the implementation of market transformation strategies, fostering partnerships, and promoting sustainable business models to achieve conservation goals.

This position requires strategic thinking, project design, technical knowledge, close collaboration with stakeholders from various backgrounds, and a can-do attitude. The Assistant Manager must have a good understanding of key principles of corporate sustainability, behavioural change and/or responsible sourcing. The role requires strong communication and presentation skills, which can include donor pitching and media engagements with other WWF Singapore teams. The role also demands quick thinking, a high level of initiative, and the ability to remain optimistic and practical when faced with challenges.

Major Duties and Responsibilities:

● Project leadership and support

○ Lead and support multiple projects focused on responsible sourcing for agri-commodities (eg. palm oil, cacao), circular economy, and plastics (eg. F&B packaging). Elements of behavioural change would be present in some projects.

○ Design, plan, and execute market transformation projects, ensuring alignment with WWF Singapore's conservation goals and strategies. This can include supporting other teams with corporate fundraising.

○ Coordinate project activities, manage resources, and monitor progress to ensure timely and successful project delivery. This includes preparing regular reports on project progress, outcomes, and lessons learned, and communicating these to internal and external stakeholders.

Technical knowledge and project management

○ The Assistant Manager should have a good understanding of at least 2 out of 3 domains: corporate sustainability, responsible sourcing, and behavioural change.

■ Corporate sustainability: Understand what makes a corporate sustainable, including various benchmarking or assessments, and the challenges of integrating sustainability into business strategy and plans.

■ Responsible sourcing: Apply technical knowledge in responsible sourcing to guide project implementation and stakeholder engagement, including multiple tiers of suppliers. Be familiar with sustainability certification schemes (ideally for agri-commodities and seafood), their pros and cons, and understand traceability to origin.

■ Behavioural change: Have strong knowledge of behavioral change with on-ground experience in developing and managing human-centered design projects, including conducting mixed methods research such as literature reviews, journey mapping, and focus group discussions. Be familiar with data analysis to fine-tune project design.

○ Possess strong presentation and communication skills, capable of communicating succinctly and developing aesthetically-pleasing communication materials such as decks for internal and external presentations.

○ Ability to prepare and manage work plans, projects and budgets in a timely, accurate and realistic manner in accordance with best practice.

○ Stay updated on the latest developments in sustainability practices, market trends, and regulatory frameworks relevant to WWF’s market transformation objectives.

○ Provide technical support and advice to internal and external stakeholders on sustainability issues and best practices.

Strategy, stakeholder management, and collaboration

○ Assist in the development and implementation of comprehensive market transformation strategies aimed at promoting sustainable business practices.

○ Identify opportunities for innovation and improvement and provide recommendations based on industry best practices and trends.

○ Build and maintain strong relationships with diverse stakeholders, including within the WWF Network, businesses, industry groups, NGOs, and government agencies.

○ Collaborate with stakeholders to promote responsible sourcing, corporate sustainability, and behavioural change initiatives.

○ Set up and facilitate meetings, workshops, and discussions to drive stakeholder engagement and commitment to sustainability goals.

Team Collaboration and Development:

○ Work closely with the Market Transformation Team and other WWF teams in Singapore and the Network to ensure integrated and cohesive approaches to sustainability initiatives.

○ Support the development and capacity building of team members and stakeholders through training, mentoring, and knowledge sharing.

○ Take a proactive approach to self-development and learning.

○ Contribute to a positive and collaborative team culture, fostering a proactive and solution-oriented mindset.

○ Drive results and achieve targets by setting performance goals, monitoring progress, and taking appropriate action to ensure successful outcomes.

○ Adhere to WWF’s values: Collaboration, Integrity, Respect, and Courage.

Required Qualifications:

● Minimum of 5 years of professional experience in corporate sustainability or consultant roles; candidates with 3 years of direct experience in behavioral change with sustainability knowledge are encouraged to apply.

● A formal degree in sustainable development, sustainable management, behavioral economics, business, social sciences, humanities, or environmental sciences is preferred, but candidates with relevant experience are encouraged to apply.

This job description covers the main tasks and conveys the spirit of the tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs and the emergence of other special projects.

Interested candidates are required to submit their cover letter and resume to the HR Department of WWF-Singapore (Email: [email protected]). Please indicate the position being applied for in the subject line.

Assistant Finance & Admin Manager

Job Description:

Position: Assistant Finance & Admin Manager

Organization: Singapore Shooting Association

Location: Singapore

Reports to: General Manager / Honorary Treasurer

Role Overview:

The Assistant Finance & Admin Manager at the Singapore Shooting Association will oversee the financial health of the organization. This role encompasses financial planning, management, and reporting, as well as supporting administrative tasks, business development, marketing, and fundraising efforts.

The Assistant Finance & Admin Manager will ensure the financial sustainability of
the Association and contribute to its growth and visibility within the sports community.

Key Responsibilities:

1. Financial Management:

· Develop and manage annual budgets, ensuring alignment with strategic goals.

· Prepare monthly, quarterly, and annual financial reports for the GM / Hon Treasurer and Council.

· Oversee accounting operations, including accounts payable, receivable, and payroll.

· Ensure compliance with financial regulations and standards, including audits and tax filings.

· Manage cash flow, investments, and reserves to optimize financial performance.

· Maintain accurate financial records and documentation.

· Support the administrative team with financial-related tasks, including contract management and procurement.

· Assist in the development and implementation of organizational policies and procedures.

· Coordinate with external auditors and regulatory bodies as necessary.

2. Marketing and Fundraising:

· Develop and execute marketing strategies to increase the Association’s visibility and engagement.

· Support fundraising efforts, including grant applications, sponsorships, and donor relations.

· Organize fundraising events and campaigns to generate financial support for the Association.

· Build and maintain relationships with sponsors, partners, and donors.

3. General:

· Contribute to the overall strategic planning and development of the Association.

· Represent the Association in financial matters with stakeholders, including government agencies and partners.

· Stay informed of industry trends and best practices in sports finance and management.

4. Qualifications:

· Bachelor’s degree or Diploma in Finance, Accounting, Business Administration, or related field.

· CPA or other relevant professional certification preferred but not necessary.

· 3 to 5 years of experience in financial management, preferably in a sports or non-profit organization.

· Strong knowledge of financial regulations, accounting principles, and financial reporting.

· Proficient in financial software and Microsoft Office Suite.

· Excellent analytical, organizational, and communication skills.

· Experience in business development, marketing, and fundraising is an asset.

· Ability to work independently and as part of a team, with a proactive and collaborative approach.

Highlights

• AWS + Variable bonus
• 5 days work week, Mondays to Fridays

Responsibilities

• Reporting to the Project Director, he/she is responsible for the successful completion of a project, specialising only in lighting deliverables.
• Ensure all paperwork and material submissions are verified, well presented and submitted timely.
• Strong co-ordination and good people management skills, being able to communicate effectively verbally and written, with all relevant stake holders such as consultants, architects, designers, electrical contractors, end-users, relevant authorities and suppliers.
• Overall management of the project with respect to contractual obligations, budgets, and internal resources to ensure project is successfully completed.
• Lead project team on the implementation and execution of works necessary to complete the project.
• Enjoy working in a non-conforming environment where new challenges might suffice and have the ability to problem solve in a timely and cost-effective manner.
• Provide timely updates to management on project status.
• Attend site meetings for all projects including concerns during project DLP.

Requirements

• Degree or Diploma in Electrical, Electronic, or equivalent.
• Minimum 4 years’ relevant work experience in lighting/electrical engineering.
• Experience in lighting industry is advantageous.
• Knowledge in Autocad, Dialux, Relux software is advantageous.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Description

• Support Relationship Manager in building and maintaining strong relationships with prospects and existing client (mainly Japanese)
• Assist Relationship Manager in performing various transactions in accurate and timely manner during know your client (KYC) process
• Execute trades for clients in all markets with due diligences and care
• Attend to prospects or clients' enquiries promptly by providing accurate information in a professional manner
• Support Relationship Manager on administrative activities

Job Requirement

• Degree in Banking and Finance, Accountancy, Business or equivalent
• Proficient in Japanese (both spoken and written) to liaise with Japanese clients
• Passion in financial market; especially in stocks and shares
• Good inter-personal and communication skills
• Ability to work independently and as a team
• Required to attain CMFAS Modules RES 1A, 5, CM-EIP & CM-SIP certifications within 2 months upon joining

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement
• Company Gym

Job Summary:

We are seeking an experienced and dynamic IT Manager to lead our development team and oversee the successful delivery of technology projects. This role involves providing technical leadership, ensuring high-quality development standards, and driving alignment between business objectives and technical solutions.

Job Description:

• Team Leadership & Mentorship: Lead, mentor, and inspire a high-performing development team, fostering a collaborative and results-driven environment.
• Project Oversight: Manage all phases of project planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget.
• Technical Strategy & Architecture: Define and implement the technical vision and strategy for projects, making key decisions around system architecture and technology stacks.
• Development Best Practices: Establish and promote best practices for coding, software quality, testing, and development methodologies to ensure high standards across the team.
• Stakeholder Collaboration: Partner with business stakeholders to understand and define project requirements, scope, and objectives, ensuring alignment between technical solutions and business needs.
• Resource & Risk Management: Oversee resource allocation, identify potential risks, and implement strategies for risk mitigation, ensuring smooth cross-functional collaboration and project integration.

Requirements:

• Proficiency in multiple programming languages, including HTML, CSS, .NET, JavaScript, Python, and others.
• Deep understanding of software architecture, database management, and cloud technologies (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with Agile methodologies, CI/CD processes, and DevOps practices to ensure efficient and scalable development workflows.
• Proven ability to lead and manage development teams, with strong experience in project management, resource allocation, and team development.
• Excellent communication, critical thinking, and analytical skills, with the ability to resolve complex technical challenges and collaborate across teams.
• Prior experience in the manufacturing sector is a plus, with an understanding of industry-specific challenges and solutions.
• Minimum of 8 years of development experience, with at least 3 years in a leadership or managerial role, driving technical initiatives and team performance.

Responsibilities:

· Overall in charge of food court operations & related activities.

· Review processes for continuous improvement.

· Oversee Tenants, contractors & ensure customers’ dining experience is at excellent level through, clean, hygienic, organised food court serving good food & providing excellent service.

· Hygiene & Cleaning matters: attend to pest control contracts, NEA personnel where required.

· Provide excellent dining satisfaction to all the diners and tenant

· Staff roster deployment in conjunction with HR.

· Staff Training & Appraisal including discipline in liaison with HR.

· Liaise with Sales & marketing & product managers on customers’ needs & menu matters.

· Together with relevant stakeholders, administer compliance to various licences & permits (SFA, Halal Certification FSC, NEA etc.)

· Monthly & adhoc reports; meetings, presentation & zoom meetings with management & supervisors·

· Undertake any other adhoc projects/ tasks assigned by GM

Qualifications

· Minimum 3-5 years’ experience in Food & beverage business, food courts preferred.

· Planning skills with excellent communication· Resourceful & able to work with different stakeholders, team worker & articulate well.

· Demonstrate Leadership skills through hands on efforts, good listener & problem-solving skills. Being proactive in planning various tasks & projects. Essentially be able to react quickly to urgent situation with an aim to resolve the issues at hand.

1) National Coach

• Coach the National Squad/Team
• Plan, programme and deliver all aspects of the open national programmeand be accountable for team performances.
• Plan, organise and undertake all aspects of tours and compettin
• Provide annual plans for all age national squads in conjunction with other key stakeholders and service providers
• Plan, co-ordinate, communicate all aspects of player programming/player requirements with support staff, team officials and Sport Singapore
• Be a National Selector for Opens and 21&U, and optionally the 19&U and 17&U squads including leading the selection panel at Open Level
• Utilise the Sport Singapore's resources and facilities in sports science, sports strength & conditioning, psychology and other resources as available for use by the Open and 21 squads.
• Update Policy and Standard Operating Procedures relating to the National Team as needed
• Maintain effective functional relationships with all key stakeholders especially Sport Singapore, Singapore Sports School and MOE.
• Work with the National Youth Sports Institute on age group development as needed
• Assist as directed on sponsorship matters
• Promote the game or the national team during functions, road shows, media interviews and marketing events
• Report to the Chief Executive Office (or equivalent) and to attend Board meetings.

2) Technical Duties

• Together with the Technical Executives and the CEO, appoint team officials for the 21&U Squad
• Together with the Technical Executives and the CEO, appoint team officials for the Singapore Age Group Squads (19s, 17s and 14s)
• Maintain a high-performance coach development plan
• Assist/lead in Coach education and development of the game
• Present/coordinate Level 1 and 2 Coaching Courses as needed. This is supplemented by bringing in presenters from Netball Australia each year.
• Act as a coach mentor for selected coaches at Netball Super League and National Age Group/Open Level
• Compile and monitor all annual budgets for all areas of the game (in conjunction with the CEO and Technical Executives).
• Make recommendations in relation to special grants and other avenues of funding
• Together with the CEO, Technical Executives, be responsible for year planning
• Maintain effective functional relationships with all key stakeholders expecially Sport Singapore, Singapore Sports School and MOE.
• Serve on various committees as required

Rakuten Asia Pte. Ltd., located in the heart of Singapore's Central Business District, serves as the Asia Regional headquarters for Rakuten. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia encompasses various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, Rakuten Asia is enhancing Rakuten Group's core competencies to lead in an increasingly digitalized world.

We are seeking a highly skilled and experienced Senior Product Manager to design, develop, and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. The Product Manager will serve as the central resource, coordinating with design, process, manufacturing, test, quality, and marketing teams as the product(s) move to production and distribution. This role involves active participation throughout all stages of a product’s lifecycle, including modifications, upgrades, and maintenance of the product or product line.

• Collaboration & Interaction: Creates formal networks involving coordination among groups. Focuses on providing thought leadership and works on broader organization projects, which requires understanding of wider business. Requires conveying advanced information and persuading several diverse stakeholders/audiences. Recognized internally as a subject matter expert. May direct the activities of others.
• Complexity & Problem Solving: Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Requires conceptual thinking to understand advanced issues and implications. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Accountable for results, which may impact the entire function.
• Knowledge & Application: Applies broad expertise and knowledge in highly specialized fields or several related disciplines. Leads and contributes to development of company objectives and principles to achieve goals in creative and effective ways.

Preferred Qualifications:

• Requires a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience. Barriers to entry may require committee review.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

As an Account Manager at MyRepublic Broadband Pte Ltd, you will play a crucial role in expanding our presence in the market, focusing on Information and Communication Technologies (ICT) and Telecommunications. Your primary responsibility will be to drive revenue growth through strategic partnerships, client acquisition, and innovative business solutions.

How you’ll contribute to MyRepublic’s success:

Market Analysis and Opportunity Identification:

• Conduct thorough market research to identify trends, opportunities, and potential areas for business growth in ICT and Telecommunications.
• Analyze competitor activities and market dynamics to develop effective business strategies.

Strategic Planning:

• Develop and implement strategic business plans to achieve growth objectives in the designated industries.
• Identify key target clients, industries, and partnerships to expand MyRepublic's footprint.

Client Acquisition and Relationship Building:

• Proactively identify and engage potential clients in the ICT and Structured Cabling Systems sectors.
• Build and nurture strong relationships with key decision-makers and stakeholders.

Solution Selling:

• Work closely with the technical and sales teams to understand MyRepublic's capabilities and tailor solutions to meet the specific needs of clients.
• Present and demonstrate MyRepublic's products and services effectively to potential clients.

Proposal Development and Contract Negotiation:

• Lead the development of proposals, including pricing, terms, and conditions.
• Negotiate contracts with clients, ensuring favourable terms for both parties.

Cross-functional Collaboration:

• Collaborate with internal teams, including sales, marketing, operations, and technical support, to ensure seamless delivery of services to clients.
• Provide feedback to the product development team based on client needs and market demands.

Performance Monitoring and Reporting:

• Establish key performance indicators (KPIs) and regularly monitor business development activities against targets.
• Prepare and present comprehensive reports on business development initiatives, successes, and challenges.

What we offer in return:

• Exciting opportunities to create and grow in a rapidly growing organization that is a disruptor in the telco space.
• Amazing colleagues and culture that encourages you to do your best work while staying authentic and true to yourself.
• A work culture that puts your individual needs at the core: We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime.
• Wellness first. We believe that wellness goes beyond team celebrations and birthday parties. Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work.

In addition to the standard leave entitlements, we offer:

• 1 day of wellness leave every quarter for you to take or your health and wellbeing and explore your personal passions.
• 20 days to work from anywhere each year, allowing you more flexibility to explore and connect with your interests while delivering work you will be proud about.

We think you’ll fit in great with us if you:

• Diploma / Bachelor’s Degree in Business / IT discipline with minimum 3 years of working IT Corporate sales experience
• Strong interpersonal/ communication skills – speaking to senior or C-level executives
• Strong organizational skills and a self-starter
• Solid business acumen demonstrated in a B2B environment
• Self-motivated and highly persistent in follow-up
• Experience navigating past gatekeepers to connect with key influencers & decision makers
• Ability to understand and apply commercial acumen.
• The ability to build strong internal relationships, and influence stakeholders of different functions and levels.
• Be motivated, self-driven and excellent negotiating skills.
• The attitude to win collaboratively.

From being the first to launch 1Gbps broadband plans and the first network optimised broadband service for gaming in Singapore, to crafting workplace practices that put wellbeing at its core, our values guide us in everything we do at MyRepublic. It’s the secret sauce that makes us tick. If you espouse the following, we know you would fit in great with us:

Never Settle: We dream big. We are constantly curious and embrace bold ideas.

Stronger Together: We create together. We win together, we fail together. We grow together, we celebrate together. We are at our strongest together.

Empowered to Deliver: We deliver on our commitments. We are empowered to move fast and with confidence to get the right things done.

We Care: We care for ourselves, one another and our customers. We value authenticity and embrace differences. We create the space to recharge, connect and explore to bring our best selves to work.

The ideal candidate will be focused on delivering measurable results, possess a comprehensive understanding of digital marketing strategies, demonstrate strong business acumen, and exhibit a proven track record of driving sustainable business growth.

Responsibilities

• Plan, implement and manage online and offline marketing strategies to enhance the company’s position in the market
• Ensure effective updates and relevancy on the website, social media platforms and all marketing-related materials
• Manage the development and execution of marketing content and campaigns
• Monitor and conduct desktop market/competitor research and analysis and develop reports on competitor activity
• Effectively update, conduct video or photo shoots, create, design and post content for our company’s official social media platforms
• Promote content on social media and monitor engagement (for example, Likes, Shares and Comments) and ensure timely responses to social media comments
• Effectively update content on the company’s website
• Work closely with internal and external stakeholders
• To provide professional consulting services to prospective students and parents planning to study in Singapore, and assist them in their education options at Singapore schools, to the point of enrolment.
• To act as the key liaison personnel for respective school partners assigned, ensuring the team is up to date on any progress or updates pertaining to the institutions.
• To ensure targets or KPIs set are achieved or exceeded.
• Supporting the internal team in any other ad-hoc activities/tasks as and when required.

Requirements

• Diploma /Degree in Sales/Marketing or related field.
• Minimum 1 year experience in marketing / digital marketing or related fields
• Meticulous with a creative flair
• Strong organisational and time management skills
• Good interpersonal and communication skills
• Responsible, proactive and able to work autonomously in a fast-paced environment
• Able to start work on short notice would be preferred

• 6 Working Days
• $5000 - $7000
• Balestier

Job Description:

• Lead the project team in the delivery of the project.
• Control the time, cost and quality of the project.
• Plan and coordinate all aspects of the construction process.
• Management of the construction project in order to meet the construciton timeline with cost efficiency without compromising quality and safety.

Requirements:

• Possess bachelor’s degree in civil engineering or construction related degree
• Minimum 5 years of experience in completed condominium or large projects as Project Manager

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Great to Meet You! We are Ascenda

Ascenda is a global technology company that powers the growth of financial institutions and merchants with one-stop, effortless rewards infrastructure. Our clients range from classic top-tier brands such as HSBC, American Express, Capital One and Barclays, to fast-growing challengers like Rohinhood, Brex and Virgin Money.

Our SaaS rewards platform is the world’s most powerful human incentive engine and enables brands to build deeper connections with billions of customers worldwide. It combines a global marketplace of valuable merchant content with a data-driven loyalty core that enables financial services companies to power up world-class premium rewards propositions at speed and with ease. If you’ve ever redeemed credit card points for frequent flyer miles, chances are this was powered by Ascenda!

Ascenda’s products are rooted in beautiful design, exceptional customer value and delightful ease of use. Our technology-first approach and unique global content network set us apart from other loyalty companies.

Ascenda was founded in 2014 and today employs 200 people across 20 countries. Our team is as globally diverse as our clients: our CEO is based in New York, our CPO in Seattle, CFO in Boston, Head of Client Success in Sydney, and our CTO in Singapore.

Join us as Lead, People Experience in Singapore

It’s an exciting time to join Ascenda to help build and create the people infrastructure, process enhancements, insights and seamless experiences that will make Ascenda an even more amazing place to work!

We’re growing and growing fast across the globe which means we’ll need more streamlined HR processes, guidelines and frameworks and enhancements in HR tech, to better the experience for employees at Ascenda.

The purpose of the role is simple - to create an amazing people experience at all touch points of the people lifecycle.

Responsibilities

• Lead People Operations at Ascenda and drive continuous improvement initiatives, using technology to streamline and standardize processes and policies
• Set the HR team technology roadmap including maintenance, review, testing and implementation of HR technology systems (HRIS, ATS, benefits administration technology etc.) and enhancements and ensure cross-functional alignment
• Own lead and drive simple and where possible HR tech enabled people operations processes throughout the people lifecycle
• Ensure that the foundations work seamlessly whilst relentlessly continuing to improve experience and efficiency (from the day to day to transformative projects)
• Manage and lead various aspects of HR Operations including employee documentation, on-boarding and off-boarding, insurance and HR audits
• Stay abreast of industry trends and regulatory changes to ensure compliance with relevant laws and regulations
• Develop and enforce HR policies and processes that mitigate risk and protect the company from exposure and harm
• Implement and oversee data governance that maintains the integrity of data in HR related systems
• Work closely with finance and/or outsourced vendors to ensure timely and accurate processing of payroll and other claims
• Work directly with third party vendors and our benefits brokers to ensure best-in-class and competitive benefits
• Oversee management of immigration requirements such as application and renewal of work visas etc.
• Manage and oversee EOR arrangements in locations where Ascenda does not have a legal entity presence
• Support with employee relations matters by providing guidelines and clarifications on policies and their application
• Institute people data analytics, insights and reporting that inform strategy and improve the people experience

What you bring to the table

• 7-10 years of experience in people operations / experience or similar role
• You’ve done this before, you’ve worked in a fast paced tech growth environment – implemented and integrated new HR tech platforms, understand the intricacies of EOR, Global PEO, managed employee benefits, rewards and equity internationally
• You know what excellent, simple and seamless people experiences look like and you’ve implemented them before
• Proven experience launching and driving multiple system implementations (e.g. HRIS, ATS etc.) requiring change management communication
• Manage system upgrades, patches, and integrations to maintain optimal system performance.
• Employee relations expertise: Strong understanding of employee relations, conflict resolution, and performance management. Ability to handle sensitive employee issues with discretion and professionalism
• You’re a problem solver and great communicator
• A growth mindset and a go-getter attitude; someone who can work in a fast-paced, constantly evolving environment while keeping in mind the bigger picture
• You are execution and delivery focussed
• A mind for detail—you are detail-oriented and have the ability to dive deep into HR data to determine patterns and check for inaccuracies
• You embrace technology and data and have a passion for solving problems by establishing clear systems / processes that result in efficient operations
• Ability to build collaborative, trustworthy relationships across functions and geographies
• Strong detailed and conceptual thinking skills to analyze sophisticated problems and propose solutions despite technical and operational constraints.
• Experience in building and leading high-performing HR Technology teams preferred

Why Join Ascenda?

Ascenda offers the unique opportunity to lead in the loyalty ecosystem space, shaping the future of rewards programs. We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We have a rewarding working place that provides a:

• High growth environment & exponential career development
• Mobile & flexible work environment
• WFH office equipment allowance
• Medical insurance coverage
• Competitive compensation
• Travel perks & Employee rewards

Ascenda is dedicated to diversity and inclusion, welcoming candidates from all backgrounds. Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.

The salary range is available upon request. For more information, please contact us directly.

Ready to power growth for the financial services industry? Apply now! Together, we'll redefine what's possible.