Responsibilities:

Posting of recruitment advertisements
Ensure and maintain good brand and communication consistency for all company materials and collaterals
Scheduling of interviews
Engagement with both internal and external stakeholders such as employees and vendors, etc
Manage office sundry purchases
Reports generation
Payroll administration
Work pass administration
Provide general administrative support as assigned
Requirements:

1 years experience and above is preferred
Good to have experience in construction industry or similar industry.
Possess a keen interest in human resources
Ability to work independently and with a team
Thrives in a fast-paced environment and has the ability to handle the pressure of meeting tight deadlines
Self-motivated and resourceful with good multitasking and organisational ability

Job Responsibilities:

• HR Systems Administration and Data Management: Maintaining the HR database, ensuring data accuracy, generating reports, managing organizational charts, and overseeing electronic filing.
• Onboarding and Offboarding: Managing the full onboarding process, from pre-employment contact to induction and probation, as well as managing leaver processes. This includes creating onboarding materials and coordinating induction programs.
• Learning and Development (L&D): Coordinating all L&D activities, including training courses, seminars, appraisals, compliance training, CPD tracking, and maintaining training records and equipment.
• Talent Acquisition: Managing the full recruitment lifecycle for specified Asian region client groups, from needs forecasting and job posting to offer acceptance.
• Payroll Support: Assisting with payroll administration, development, and management in the Asian region.
• General HR Administration: Handling ad-hoc HR duties and providing general administrative support to the HR function.

Job Requirements:

• Proven experience as an HR Administrator or in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication skills, with the ability to interact effectively with stakeholders at all levels.
• Strong attention to detail, highly organized, and methodical approach.
• Collaborative team player with a proactive approach to supporting colleagues.
• Demonstrated ability to thrive in a fast-paced environment.
• Experience with ATS and HRIS systems (IRIS HR and Workable preferred).
• Experience working with international offices.

• Assists in foreign worker management pertaining to payroll administration, work permit renewal and cancellation, workers’ home leave administration and other areas of support.
• Accurate processing of payroll for foreign workers.
• Timely renewal and cancellation of work permits for foreign workers.
• Effective support in foreign worker management.
• Carries out work permit applications, renewals and cancellations of foreign workers in a timely manner;
• Follows up with purchase or cancellation of workers’ bond guarantees;
• Co-ordinates with site staff on workers’ work permit matters;
• Follows through on home leave application of foreign workers and seeks the necessary approvals;  Purchases air tickets for workers;
• Maintains and updates workers records in HRMS, HR folder and personal files;
• Handles on-boarding of foreign workers including offer letter preparation and conduct of orientation training;
• Carries out prompt update of staff and worker daily movement report;
• Performs monthly payroll computation of foreign workers including normal pay, allowances, overtime pay, salary advances and deductions for workers; inputs data entry into payroll system and other records;
• Checks through and reconciles errors to ensure the accuracy of working hours, etc, before payroll processing;
• Prepares payroll and costing reports; disseminates cost charging information to respective projects; keys in cost allocation in payroll system;
• Handles back-charging of costs between entities;
• Administers MYE application and related matters;
• Assists in workers’ sick leave and medical claims matters including verification of bills, follow up with hospitals on charges, etc;
• Follows up promptly on government application of foreign worker levy waiver;
• Carries out periodic checking of workers’ passport expiry dates;
• Follows up on foreign worker performance appraisals and updates accordingly;
• Handles worker dormitory matters;
• Follows up on manpower request from project sites through paperwork follow up (manpower requisition form);
• Handles subcontractor billing and back-charging of costs such as workers’ uniforms;
• Handles foreign worker and sub-contractor queries in a timely and effective manner;
• Other duties such as reconciliation of credit card bills by matching the invoices with the receipts before forwarding to Accounts Department;
• Performs any other duties as assigned.

The HR Shared Services Organization in Singapore plays a crucial role in enhancing HR processes by executing initiatives aligned with business strategies. It ensures compliance with regulations, policies, and procedures, and collaborates with stakeholders and employees to deliver HR services throughout the employment life cycle. Operating in a diverse and inclusive environment, the organization is committed to providing an excellent employee experience.

• Work with the regional HR Shared Service team and stakeholders to ensure a positive employee experience across the employee life cycle.
• Collect, input, and maintain employee data in SAP SuccessFactors and Ministry of Manpower databases with accuracy and confidentiality.
• Conduct regular audits, resolve discrepancies, and update records.
• Assist with internal/external audits, HR compliance testing, and regulatory inspections.
• Facilitate the onboarding process, including new hire orientations.
• Participate in global and Asia HR projects to streamline and digitalize HR processes.
• Provide consultation to employees and managers on HR documents, data management, benefits, and transactions.
• Advise on HR policies, procedures, and legislative processes specific to Singapore.
• Manage employee personnel files and other important employment related records.
• Handle complex and straightforward issues within your specialized field.
• Contribute to HR processes related to business and compliance requirements.
• Coordinate with work pass agencies and consult with the Ministry of Manpower on escalation cases.

Job Requirements

• Degree in Human Resource Management or relevant disciplines.
• Prior experience in SAP HRMS or shared service environment is an advantage.
• Proficient with Microsoft Office applications, including Pivot tables, VLOOKUP, and Power Automate.
• Fresh graduates are welcome to apply.

About You

• Strong interpersonal skills and a positive work attitude.
• High level of initiative, meticulous, detail-oriented with a quality mindset.
• Strong written and interpersonal skills to manage diverse stakeholders under matrix organization.
• Knowledge of local labor legislation and experience in work pass topics.
• Required to travel to both, Woodlands or Shugart site.
• Flexibility to work under tight timelines and prompt response to changing priorities.

Responsibilities/Duties:

• Ensure timely and accurate submission of payroll, CPF, SDF, and income tax (IR8A, IR21)
• Administration of NS, maternity, childcare, paternity claim and training grant
• Prepare monthly payroll and HR reports for management reporting and statutory purposes
• Prepare and generate appraisals letters for increment appraisals and promotion
• Handle all clearance for resignation / termination / dismissal
• Maintain accurate HR database and up to date employee records
• Generate and prepare staff and workers’ payslips
• Update and maintain leave application and record in the leave management system

Recruitment:

• Responsible for advertising of vacant positions and ensure the hiring needs are met within the deadline
• Handle HR operations which includes but not limited to onboarding, transfer, offboarding, exit process, work pass management and letter preparation

Reporting:

• Prepare and submit all MOM and other government bodies and statutory reports and statutory survey forms
• Prepare accurate monthly manpower, payroll summary & other ad-hoc reporting
• Ensure effective and efficient execution and delivery of HR policies, procedures and services in accordance with legal compliance and Company policy
• Regularly review HR operations and existing standard operating processes, identify and execute an opportunity for improvement to drive HR efficiency and productivity
• Participate in ad-hoc assignment and HR projects as assigned

Job Specifications/Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Human Resource Management, Psychology or equivalent.
• At least 2 years of working experience
• General knowledge of Employment Act will be advantageous
• Intermediate to Advanced level user of MS Excel and numerically inclined
• Strong English writing and communication skills is a MUST for this role
• Excellent communication and interpersonal skills
• Meticulous, detailed, well-organized and able to work independently to meet datelines
• A good team player, resourceful and be able to work independently

For immediate consideration:

Please indicate the below information in your resume

• Current & Expected Salary
• Reason for leaving
• Availability to commence work / notice period

Job Scope :

- Identify the learning, training and development needs of the organization

- Lead on HR training system and audits

- Manage administration of training for budget and expenses

- Lead internship programs

- Handle full recruitment cycle

- Manage new hires administration and conduct onboarding

- Lead in people engagement activities and events

- Support plant communication

- Other ad hoc duties

Requirements:

- Diploma in HR or equivalent.

- 1 - 2 years’ of relevant experience

- Experience in Manufacturing environment

- Good communication and interpersonal skills

- Able to work well in a fast paced environment

- Perm position

Description:

RESPONSIBILITIES:

1.0 Prepare payroll by monthly

2.0 To assist in handling recruitment administration

3.0 Assist with the onboarding / off-boarding programs for staff

4.0 Administration on Foreign workers work pass renewal/application/cancellation

5.0 Administration of leave

6.0 Preparing employment contracts and/or others letters such as confirmation, transfer, promotion, etc.

7.0 Manage employee benefits (e.g. insurance, work injury claims, etc.)

8.0 Filing, administration duties and general data entry work

9.0 Answer telephone calls and provide needed information

10.0 Others task and duties as assign by HR Manager

Job Requirements

REQUIREMENTS:

1.0 Minimum GCE ‘O’ Level with at least 3 Years of relevant working experience

2.0 Meticulous due to nature of work

3.0 Able to work in a fast pace environment

4.0 Team player and self motivated

5.0 Able to work under pressure and meet deadline

6.0 Competent in Microsoft Office skills – especially Excel

DIRECT HIRE. RESUME BOOSTER.
FROM $19 per hour.

Responsibilities:

Maintain and update employee records and HR databases.

Prepare offer letters, contracts, and coordinate onboarding to create a great first impression for new hires.

Handle uniform issuance administration.

Manage job postings and applicant tracking on various job portals, including MyCareersFuture, LinkedIn, JobStreet, FastJobs, etc.

Ensure job advertisements are up-to-date and aligned with the company's hiring needs.

Monitor and respond to candidate applications and inquiries on these platforms.

Handle MOM Work Pass applications, renewals, and cancellations.

Checking our MOM quota

Stay updated with Singapore employment laws and ensure all HR practices comply with legal requirements.

Provide guidance on employment law and regulatory changes to the HR team and management.

Prepare and present recruitment reports and metrics to management.

Responsible for the follow-up & execution of all HR related processes e.g. hiring, onboarding, confirmation, resignations, transfers, staff requests etc.

Develop and implement effective recruitment strategies to attract top talent.

Conduct initial screenings and interviews to shortlist qualified candidates.

Manage both pantry and office supplies

Other ad-hoc duties as assigned by the management

Requirements:

* Diploma or Degree in Human Resources, Business Administration, or a related field.

* At least 2 years of experience in HR administration or shared services.

* A solid grasp of Singapore employment laws and experience with work pass processes.

* Proficiency in HR software and Microsoft Office (Excel, Word, PowerPoint).

Job Scope :

- Managing of foreign employee work pass related matters

- Support and maintain training administration and certification for operators

- Support and coordinate HR welfare activities and employment engagement

- Manage eLeave in Workday and reporting

- HR administration such as maintaining for Pfiles, employee information in Workday System

- Manage day-to-day operations issues for Blue Collar employee

- Managing and ensuring confirmation for new employees is on time

- Diploma in HR or equivalent.

- 2 years’ of relevant experience

- Relevant experience in Manufacturing environment

- Experience with Work Pass application

- Able to start in a fast paced environment

- Able to start work immediate or short notice

Job Responsibilities:

• Handling of HR-related administration duties
• Assist in HR operations
• Conducting face to face interviews with prospective applicants
• Coordination of interviews
• Provide support to the HR executives and other related departments
• Other general administration ad-hoc duties

Requirements:

• Min GCE A Levels/Diploma/Degree holders in HR/Business (or equivalent)
• Experience not required as training would be provided
• Able to commit minimum of 3-6 months or longer

Interested candidates do send in your resume to [email protected]
Attn: Wendy Khoo Hui Wen (R1761665)
Recruit Express Pte Ltd (99C4599)

DIRECT HIRE. RESUME BOOSTER.
FROM $19 per hour.

Responsibilities:

Maintain and update employee records and HR databases.

Prepare offer letters, contracts, and coordinate onboarding to create a great first impression for new hires.

Handle uniform issuance administration.

Manage job postings and applicant tracking on various job portals, including MyCareersFuture, LinkedIn, JobStreet, FastJobs, etc.

Ensure job advertisements are up-to-date and aligned with the company's hiring needs.

Monitor and respond to candidate applications and inquiries on these platforms.

Handle MOM Work Pass applications, renewals, and cancellations.

Checking our MOM quota

Stay updated with Singapore employment laws and ensure all HR practices comply with legal requirements.

Provide guidance on employment law and regulatory changes to the HR team and management.

Prepare and present recruitment reports and metrics to management.

Responsible for the follow-up & execution of all HR related processes e.g. hiring, onboarding, confirmation, resignations, transfers, staff requests etc.

Develop and implement effective recruitment strategies to attract top talent.

Conduct initial screenings and interviews to shortlist qualified candidates.

Manage both pantry and office supplies

Other ad-hoc duties as assigned by the management

Requirements:

* Diploma or Degree in Human Resources, Business Administration, or a related field.

* At least 2 years of experience in HR administration or shared services.

* A solid grasp of Singapore employment laws and experience with work pass processes.

* Proficiency in HR software and Microsoft Office (Excel, Word, PowerPoint).

Job Description

Responsibilities:

• Support various HR functions across the entire spectrum.
• Contribute to payroll processing and employee tax-related matters.
• Assist with the onboarding processes for staff.
• Maintain accurate records of personnel, attendance and leave, along with handling general administrative tasks, including documentation and filing.
• Aid in the application, renewal, cancellation, and appeal processes for work passes, as well as manage medical check-up arrangements.
• Ensure the efficient use, maintenance, and management of office equipment and resources.
• Perform ad-hoc duties as needed.​​​​​​​

Candidate Requirements:

• Knowledge of HRMS software.
• Knowledge of Microsoft Word and Excel.
• Detailed, meticulous with good organisation skills.
• Able to work in a team and individually.
• Possess positive attitude and the ability to thrive in a fast-paced environment.​​​​​​​

New Life Consultancy Pte Ltd (EA Licence No.: 21C0662);

Imelda Halim (Registration No.: R24124905)

Are you passionate about managing people and processes in a dynamic work environment? Do you thrive in fostering a positive workplace culture? If yes, we have the perfect opportunity for you!

About Us

At Eurasia Global Food (S) Pte Ltd, we are a leading company in the food manufacturing and services industry. We believe in creating a supportive and empowering workplace for our team while delivering exceptional quality to our customers.

Key Responsibilities

As an HR Executive, you will play a crucial role in supporting our HR department by:

• Managing the full spectrum of HR functions, including recruitment, payroll, training, and performance management.
• Coordinating the recruitment and onboarding process to ensure a seamless candidate experience.
• Administering payroll processes, ensuring compliance with local regulations.
• Assisting in the development and implementation of HR policies and procedures.
• Handling employee relations and addressing workplace concerns in a professional and confidential manner.
• Supporting training and development programs to enhance employee skills and career growth.
• Maintaining accurate employee records and HR documentation.
• Staying updated on employment laws and ensuring compliance.

Qualifications & Skills

• Diploma or degree in Human Resources Management, Business Administration, or a related field.
• Proven experience in HR roles, preferably in the food manufacturing or services industry.
• Strong knowledge of Singapore employment laws and regulations.
• Excellent interpersonal and communication skills.
• Proficiency in HRIS systems and Microsoft Office applications.
• A proactive and detail-oriented approach to problem-solving.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
• The chance to be part of a forward-thinking company in the food industry.

How to Apply

If you’re ready to make a difference and grow your HR career with us, we’d love to hear from you! Please send your resume and a cover letter to [email protected].

Join us in shaping a workplace where everyone thrives!

Responsibilities:

• Formulate and execute strategic procurement and contract management support for all directly invested projects.
• Manage and oversee a team of Quantity Surveyors in tender preparation, submission, budgeting, and forecasting.
• Review cost assumptions for new projects.
• Support Risk Management by screening and strengthening contracts, procurement practices, and SOPs for joint-venture projects.
• Attach to project companies for short durations to provide procurement and contracts management support.
• Review project Procurement and Contracts Management Policies and Processes for compliance with Group policies.
• Oversee and resolve delayed and disputed costs, including variation claims.
• Develop and implement strategies for managing Extension of Time (EOT) claims, providing comprehensive support throughout the process.
• Provide assistance and guidance to other departments on procurement activities, ensuring compliance with the Group’s procurement policies and procedures.

Requirements:

• Degree in Building, Quantity Surveying, or a related field, with a minimum of 7 years' experience in a similar capacity.
• Relevant experience in preparing Tenders for Building, Civil & Infrastructure, and interior design works across infrastructure, industrial, residential, and commercial projects.
• Familiarity with Contracts, Law, and local legal requirements, with strong contractual and pricing knowledge in Vietnam, Indonesia, and China being an advantage.
• Professional qualifications from recognized Quantity Surveying bodies (e.g., SISV, RICS, MRICS) are preferred.
• Willingness to travel as needed.
• Open to candidates from Developer, Consultancy, or Contractor backgrounds.
• Regional exposure is a plus.

We are looking for a dynamic, resourceful, and ambitious Account Service / Event Manager to join our fast-growing team. The successful candidate will be trained and polish the skill for event management to support the assigned project.

As part of the Account Servicing team for Event, you will be sourcing, connecting with suppliers, and ensuring all event elements being assigned are delivered across multiple projects.

Why Join Us?

• Besides Tai Seng MRT
• Medical/Insurance benefit
• Fun and Friendly working environment
• Hybrid Working Style

Roles and Responsibilities

Account Management:

• Creates strong, compelling, and strategic plans, and recommend how digital and on ground channels can be used to integrate consumer journey

• Serve as the lead point of contact for all current clientele and its active projects.

• Develop trusted advisor relationships with senior stakeholders on the clientele end and build meaningful and engaging relationships with the clientele's key decision-makers, influencers and end-users.

• Project manage and ensure the timely, successful and profitable delivery of our clients' creative solutions according to their business needs and objectives

• Be the champion for the client's campaign and an informed expert on the products and solutions. Contribute effectively in any incoming brief/project discovery phase - discover and identify client's business pain points, SWOT, landscape.

• Ensures that client issues are dealt with efficiently, informing the Account Director of any problems that may arise

• Collaborate with creative and strategy team to identify new ideas and be an effective team member for the ongoing ideation of new business and creative solutions

• Forecast, prepare and track key account management metrics in the company's CRM platform to ensure the accounts' timeliness of billing and profitability.

• Maintain the Account team archive library

Event Management:

• Establish a deep-rooted understanding of the client’s unique event needs and requirements. This includes providing necessary floor plans, conducting a site inspection, liaising with service providers etc.

• Attentively service clients, by understanding and responding to clients in a perceptive, relevant, and confident manner.

• Help plan an event in accordance with client objectives and requirements, and proactively identify and address gaps and potential problems based on the venue’s capability.

• Events management from roundtable, conference, hospitality and appreciation events.

• Project Management, Budgeting and Post Report are being manage end to end.

• Negotiate and liaise with third-party vendors/caterers for quotations and event setup requirements

• Work as part of a team to execute events flawlessly, troubleshoot and problem-solve on-site, and also manage and service clients throughout.

• Acquire a good understanding of company capabilities and services and effectively communicates all offerings to the client

• Provides regular updates on all account activities, including project status and inquiries, on a weekly basis.

Requirements

• At least 3-4 years of relevant experience in MICE, Hospitality/Tourism, integrated marketing agency environment or a relevant industry

• Strong client-centric

• Good communication and negotiation skills

• Independent personal motivation and initiative, as well as discipline and good judgment

• Ability to multi-task and work under pressure

• Demonstrable organizational skills, with a good eye for detail

• Excellent computer knowledge of PC environments with proficiency in MicrosoftWord,

• PowerPoint, Excel, Writing, and proofing skills are also required

• Ability to work independently, organized, dependable and detail oriented

• Team player with a cooperative spirit Quick learner, efficient and high sense of urgency

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

NTUC Health is one of Singapore's largest community health and eldercare providers. As we are growing our cluster support with the evolving EC model, we are looking for dynamic individuals to drive quality assurance, statutory compliance, and programme management in all Active Ageing Centres (AAC).

Quality Assurance And Compliance:

• Ensuring AACs comply with the funder requirements on service deliveries.
• Oversee the semi-annual AIC progress reporting, ensure correct reporting from AAC to funder.
• Monitor and maintain quality standards of the AACs including tracking, updating, and maintaining SOPs and Work Instructions under the framework of ISO 9001:2015 (Quality Management System Requirements).
• Oversee and manage regular quality surveillance, inspections, audits, and governance of Service Quality projects.
• Develop better practices, drive continuous improvement to a higher level of performance as well as implement sustainable business and operational strategies in line with the organization's growth.
• Engage all centers to implement and uphold the quality standards of the division.
• Act as the relevant contact for MOH Audit matters, providing communication to Ministry on improvement plans and escalation of issues.
• Share learnings and issues across various centers for learning purposes.
• AAC Data Protection Representative
• Conduct quality training, oversee and direct the development and implementation of quality and safety training strategies, initiatives, and programs for the department.
• May require to perform additional duties as requested

Incident Management:

• Establish a Quality Assurance Committee (QAC) to review and manage incidents/ data and other improvement plans.
• Oversee analysis, management, and reporting of incidents (Internal and external reporting)
• Oversee development and implementation of risk registry
• Collaborate with stakeholders to ensure that corresponding risk management measures are in place and sustainable.

• Bachelor's degree, preferably in Healthcare or Gerontology related discipline
• Preferably a minimum 3 years of Healthcare experience
• Minimum of 5 years in a supervisory role
• Minimum of 8 years experience in quality assurance, audit, knowledge management, and data analytics
• Experience in project management and/or process re-engineering using Lean and/or another quality improvement/innovation methodologies
• Good communication, interpersonal and people management skills
• Excellent analytical and problem-solving skills
• Detail-oriented
• Familiar with Google Workspace

• LEAN Six Sigma or equivalent process improvement experiences would be an advantage

Responsibilities:

• Strategise, manage and develop content for social media platforms, especially video content
• Plan, execute and manage digital marketing campaigns to boost online presence and drive traffic to our online videos/websites as well as physical events;
• Work closely with internal and external stakeholders, as well as PR agency and vendors in the planning, development and scheduling of online content;
• Manage and work with appointed vendors to prepare the content copy and visual assets;
• Manage online community e.g. replies to comments;
• Analyse campaign reports and propose areas of improvements;
• Manage project timelines and budget; and
• Translate materials from English to Mandarin and vice versa.

Requirements:

• Background in Marketing, Social Media, Mass Communications; and Video Production.
• At least 2 to 3 years of relevant work experience preferably in the arts, culture and/or heritage sector. More experienced candidates will be considered for Manager position.
• Familiar with video production process, able to conceptualise videos for social media platforms.
• Technical knowledge of social media dashboards, Google Analytics and website UX/UI etc.
• Proficient in design and video editing software e.g. Canva, Adobe, Premiere etc. to create digital assets.
• Excellent writing and presentation skills.
• Able to work independently and a good team player.
• Excellent interpersonal skills and able to engage stakeholders and partners.
• Singaporean/Singapore PR only.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

A Retail Assistant Manager, or Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members. He or she should be in a position to perform different daily job duties depending on the types of products being sold, the number of staff in a store and the size of the retail store.

Responsibilities:

• Achieve personal and department’s sales target on a monthly, quarterly and yearly basis
• Train staff on how to drive sales through consistent development of product knowledge and ensure high level of customer service standards
• Monitor sales performance/customer service standards and take corrective actions as needed
• Resolve customers’ issues and escalate to management if necessary
• Be well verse on various products to guide sale executives
• Ensure compliance to policies and procedures and report concerns to senior management
• Comply with inventory control procedures and maintain stock-count
• Ensure that the retail shop is clean, organised and visually appealing
• Collaborating with other departments to optimise the customer experience and improve store operations

Requirements:

• Basic understanding of sales principles and customer service practices
• Able to speak and understand simple English
• Strong communication and interpersonal skills
• Friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Relevant experience of selling consumer electrical products, bedding, furniture and/or Air-con will be an added advantage
• Able to work retail hours, weekends and public holidays
• Able to attend company-sponsored PWM/OPW training.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

JOB SUMMARY

1. Responsible for managing Special Corporate segment of the Hotel (i.e. RFP Accounts).
2. To identify, solicit & prospect new business opportunities with potential revenue for all areas of the Hotel i.e. Guestrooms (Transient & Groups), catering events, F&B outlets, Retail etc.
3. Build and strengthen relationships with existing and new corporate customers to enable future bookings.
4. Activities include sales calls, entertainments, sales trips, roadshows, site inspections etc.
5. To meet and exceed individual and team sales targets.
6. To generate a YOY ADR increase (stipulated %) for the RFP accounts.
7. To contribute positively to Engagement Survey department result by being proactive in all aspects of department and interdepartmental issues.

JOB DUTIES & RESPONSIBILITIES

• To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget. Derive creative upsell initiatives.
• To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.
• To submit sales call report on weekly basis.
• To identify and develop new potential accounts (to prospect at least 2 new accounts per week).
• Develop sales plans to generate business from identified markets/accounts.
• Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.
• Promote Marriott Bonvoy benefits (Transient and Events) and ongoing promotions to the customer in order to solicit and secure increased future business.
• Actively participate in MI Leads Generation (Cross-property referral program) to meet property and team goals.
• Continuously communicate the benefits and ongoing promotions of the hotel to the customer.
• Management and growth of corporate accounts by tracking individual transient, group and catering production goals.
• Negotiate transient rates for assigned accounts.
• Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.
• Gather market intelligence: new product ideas, competition activities, new customer trends and performance.
• Support Sales Centre Team by providing information to close groups/catering.
• Sell the benefits of the Sales Center/property sales and event management structure.
• Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.
• Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.
• To share responsibility for development and training of direct reports.
• To adhere to personal behavioural norms of intergrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.
• Perform any other duties assigned by immediate supervisor or department head according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

JOB REQUIREMENTS

• Minimum Diploma in Hotel Management and/or Sales & Marketing
• At least 3 years of relevant Manager experience or 2 years of relevant Assistant Manager experience in handling Proactive Sales (Room Sales)
• Strong overall sales skills with sales system knowledge
• Understanding of hotel's business mix needs of transient, group and catering business
• Self-confidence, energetic & enthusiastic
• Ability to present ideas, expectations and information in a concise, well-organized manner
• Excellent interpersonal conflict management skills
• Software knowledge (i.e. Microsoft Office)
• Understanding and achieve team and individual goals
• Effective time management skills
• Understanding of sales strategies and account profitability
• Demonstrated leadership skills, customer development and relationship management skills
• Able to start work within short notice period

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified