Responsibilities:

• Perform oversight on operational tasks on account opening, KYC support, collateral management, cash and fund trade processing, investment linked funds related tasks including processing subscription and redemptions flows and fee payments. These tasks include oversight and verification of those which are outsourced to the transfer agent.
• Perform relevant reconciliations, controls and procedures to ensure accuracy and timely completion of reporting and operational tasks.
• Investigate and engage with relevant internal and external parties (such as custodian, fund managers and transfer agent) to follow up on queries and address queries and issues.
• Liaise and coordinate with internal and external parties on account related setup and documentation which include SOPs, workflows/processes, KYC and agreements.
• Drives, project manage initiatives involving with investment portfolios, controls, risk management, statutory and regulatory changes impacting BAU processes.
• Provide operational support for private investment funds which include cash management (capital call/distribution), fund administration, monitoring and reporting. Also supporting the investment team on portfolio management matters and ensure that daily operational matters are managed well.
• Perform oversight on key external parties to ensure smooth day-to-day delivery of BAU work.
• MAS Outsourcing monitoring and reporting.

Requirements:

• Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field.
• Knowledge of fund accounting standards and regulatory frameworks (e.g., IFRS, GAAP, UCITS).
• 3-5 years of experience in fund operations, fund administration, or investment-linked products (ILP), preferably within a financial institution or asset management firm.
• Experience with fund launches, including the creation of fund structures, preparation of fund documentation, and coordination with legal and compliance teams.
• Previous experience in fund accounting and reconciliation processes, particularly within the context of multi-currency funds and unit-linked funds.
• Experience in back-office operations, including NAV (Net Asset Value) calculations, investor reporting, and corporate actions.
• Familiarity with insurance company operations, especially related to investment-linked insurance products, is highly advantageous.

Roles & Responsibilities

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

POSITION SUMMARY:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 5 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

· CREATE A COMPREHENSIVE BUSINESS PLAN FOR THE RESTAURANT THAT CONSIDERS THE MARKET, LOCAL COMPETITORS, SALES REVENUE AND EXPENSES.

· PREPARE AN ACCURATE PORTRAYAL OF THE FINANCES OF THE RESTAURANT, INCLUDING BANK ACCOUNTS, SPENDING, CHECK PRICING GOALS AND FOOD COSTS.

· DEVELOP STRATEGIES TO ENTICE CUSTOMERS, INCLUDING MARKETING PLANS, ADVERTISING CAMPAIGNS, COMMUNITY OUTREACH PROGRAMS AND RESEARCH.

· ANALYZE THE RESTAURANT BUDGET WITH PERSONNEL TO FIND AND PRICE INVENTORY, REDUCE EXPENSES, REVIEW CURRENT PRICING AND ADJUST PURCHASING STRATEGIES IF NEEDED.

· CONTROL OPERATIONS BY DEVELOPING EFFECTIVE POLICIES, CREATING HIGH STANDARDS AND WORKING TO MAKE ADJUSTMENTS WHEN APPROPRIATE.

· ENSURE AN OUTSTANDING DINING EXPERIENCE BY REGULATING PRESENTATION, TASTE, SERVICE AND ATMOSPHERE FOR ALL GUESTS; DEVELOP WAYS TO CULTIVATE A REGULAR CUSTOMER POOL.

· SUPERVISE A TEAM OF EMPLOYEES; WORK TO CREATE A COHESIVE UNIT OF PEOPLE WHO EFFECTIVELY COMMUNICATE; CREATE A HIRING PROCESS FOR KEY STAFF THAT ENSURES QUALIFIED PEOPLE ARE SELECTED, TRAINED AND RETAINED THROUGH TOP RECRUITING PRACTICES; CONSIDER ACTIONS OF EMPLOYEES IN VARIOUS SITUATIONS THAT DEEM REWARDING OR DISCIPLINARY ACTION.

· FOLLOW ALL APPROPRIATE HEALTH CODE AND LOCAL JURISDICTION FOOD HANDLING REQUIREMENTS; MAINTAIN FOOD SAFETY CERTIFICATIONS, AND MODEL EXEMPLARY FOOD HEALTH SAFETY PRACTICES TO EMPLOYEES.

· CREATE A PROFESSIONAL ATMOSPHERE THAT SUSTAINS TOP EMPLOYEE SAFETY STANDARDS AND PROVIDES GUIDELINES TO PERSONNEL TO ELIMINATE HAZARDS AND DANGERS IN THE WORKPLACE.

· LOOK FOR NEW AND INNOVATIVE SOLUTIONS TO PROBLEMS IN THE RESTAURANT INDUSTRY; USE TECHNOLOGY AND SOCIAL MEDIA TO DEVELOP NEW WAYS TO ENGAGE WITH CUSTOMERS; THINK; BEYOND WHAT HAS ALREADY BEEN DONE TO CREATE AN EVEN MORE PRODUCTIVE ESTABLISHMENT.

· LEAD THE RESTAURANT TO ACHIEVE NEW AND GREATER GOALS IN ORDER TO STAND ABOVE THE COMPETITION WITHIN THE INDUSTRY.

Job Description:

• Leading and motivating the staff in achieving maximum results for the Key Performance measurement
• Monitor the inventory level, replenishment of stock and return cycle is carried out accordingly
• Improve upon existing work procedures and operations, ensure that the correct paper works handling are adhered to
• Take charge and provide necessary supervision during stock take and random count exercise
• Manage and involve in opening and closing of the store and banking of the daily sale
• Manage the store’s manpower
• Involve in budget planning
• Perform any other work duties as and when assigned by superior

Job Requirements:

• Diploma holders or minimum 3 years of retail supervisory experience
• Pleasant disposition and customer service oriented
• Good working attitude and strong interpersonal skills
• A team player who is independent and able to work under pressure
• Must be comfortable to retail hours, weekends and public holidays

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Job Description

• Industry/ Organization Type: Manufacturing (Machinery)
• Position Title: Assistant Manager (Sales) / Assistant Sales Manager
• Working Location: Clementi
• Working Hours: 5.5 days (Monday to Friday 8.30 AM – 5.30 PM, Saturday 8.30 AM – 12.30 PM)
• Salary Package: Basic Salary up to $5,000 + Transport Allowance + Bonus + Commission
• Duration: Permanent Role

Key Responsibilities

• Market company’s entire product range and prospects for customers across assigned territories.
• Manage the entire customer sales cycle, including pre-sales, post-sales, etc.
• Respond to the functional and technical aspects of customers' requests for quotations, enquiries, and orders.
• Responsible for representing products to customers and at field events such as conferences, seminars, exhibitions, or trade shows.
• Develop sales tactics, set sales targets, and proceed to meet targets set for designated areas.
• Coordinate with other departments to organize work processes.
• Perform timely management reports.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Business, Marketing, Engineering, or relevant discipline.
• Minimum 2 years of sales experience in a similar industry.
• Knowledge in Machinery & Generators (Standby Generator/Parallel Generator) would be an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67182 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Key Responsibilities

• Responsible and accountable for the commercial management of a grocery store mainly selling Indian grocery items, maximizing sales and minimizing losses.
• To lead and motivate the grocery store team, develop and improve all staff to reach and maintain a high level of customer service and selling skills.
• Ensure store operation standards are adhered to by all grocery store staff.
• Ensure daily briefing to staff on sales target.
• Ensure daily housekeeping standards are maintained.
• Manage complaints cases whenever necessary.
• Provide the training and coaching to the team.
• Responsible to review store transactions on a daily basis as a control to detect and prevent any irregular and suspicious transactions
• Monitor and maintain compliance of all company policies and procedures to make sound business decisions and communicate/educate all staff.
• Responsible for roster planning to ensure sufficient manpower at all time.
• Sets priorities for employees to meet daily deadlines; develops plans to meet short-term objectives.
• Assist in other ad-hoc duties as and when required.

Requirements

• At least 5+ years working experience in sales and distribution of merchandise in a retail environment, preferably in Grocery/Trading stores.
• Results-orientated with strong understanding of day to day in store operations.
• Energetic and self-motivated individuals highly preferred.
• Minimum Degree required
• Able to handle pressure
• Must be willing to work in shifts and public holidays
• 6 days work week

ONLY SUITABLE SHORTLISTED CANDIDATES WILL BE ARRANGED FOR INTERVIEW

Responsibilities:

- Maintain overall cleanliness, tidiness & hygiene of restaurant at all times

- Manage daily reservations

- Welcome & attend to guests' enquiries

- Provide good customer experience. Making guests' feel comfortable & like home

- Explain food & wine menu to guests

- Recommend and take food & beverage order

- Manage inventories and assist in administrative duties

- Wash & wipe dry glasswares

- Events setup & service

- Event Management & Marketing

Requirements:

- Minimum 5 year of similar job experience in Gastro-Pubs, Western restaurants

- Passionate in ensuring good dining experience for all guests & delivering quality service

- Well groomed, friendly personality with good customer service skills

- Able to work on weekends

- Basic Wine knowledge and proper wine service

- Very organised and resourceful

- Ability to use POS machine

- Good Service Etiquette

- Able to manage and lead junior crew

- Able to handle customer complaint

- Good attitude

- Eager to learn

1. Conduct sales analysis

2. Revenew projection

3. Handling customer compliants and feedbacks

4. Able to maintaing good Hygiene standard

5. Prepare duty roaster for FT and PT

6. Able to speak Hindi and Tamil for hadling cutomers

7. Prepartion of sales reprt to managemnt

8. Able to prepare POS and work with amendments

9. Conduct periodic stock check

10. Able to handle and serve customers

11. Preare Hot or Cold drinks

12. Prepare Non Alchoholic Beverages with different flavours

Responsibilities:

1. Sourcing and recruitment of all crews for the Company managed vessels including preparation of employment contacts.

2. Ensure the crew are qualified i.e. meet the Company and flag state requirements with regards to certification and experience prior to joining the vessel.

3. Plan and oversee crew schedule, crew rotation, sign-on/off documentation, crew welfare.

4. In charge of reviewing/verifying crew payroll and impress fund and ensuring crew's final accounts are managed and paid on time.

5. Monitoring available ex-crew and schedule deployment, anticipating future Company's needs for recruitment and informing the Fleet Manager on manpower planning and employment problems.

6. Maintaining personal, medical, and training records and certification details of all personnel. Keeping all personnel files up-to-date in a computerized database which contains key personal data and assignment history.

Requirements:

• Diploma/Degree (Maritime Studies) or equivalent.

• At least 5 years of working experience in a similar position or experience in an Offshore Support Vessel industry.

• Communication and hands-on skill.

• Bilingual to communicate with Indonesian crews.

Job Description:

-This position will be accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.

-This role will encompass the formulation and implementation of operating procedures and standards, the management and development of team members, and liaise with executive management to ensure that company’ short and long term goals are met.

-Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency. Review operating results with the team and identify opportunities to improve performance.

-Ensure all cashiering procedures are processed in compliance with accounting standards.

-Monitor and minimize wastage of consumables and maintain labor productivity ratios.

-Anticipate heavy business times and organize procedures to handle extended waiting lines.

-Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.

-Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.

-Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.

-Maintains guest profiles on a daily basis and takes appropriate actions as necessary.

Job Requirements:

-Minimum 10 years’ experience in an integrated resort, restaurant group, private club or luxury hotel chain specializing in Chinese cuisine.

-Possess a comprehensive set of F&B service and operations skills and a focus on VIP customer service.

-Enjoy problem solving and can think outside-the-box in difficult situations.

-Team oriented approach to management with a mindset of open communications.

-Capable of building and managing relationships with multiple departments as well as key customers.

-Administration knowledge of F&B operations and Quality management, proficient in Microsoft Office programs.

-Have a well-groomed, professional appearance

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

JOB SUMMARY

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

• Provides excellent customer service to all employees.

• Responds quickly and proactively to employee's concerns.

• Uses coaching skills throughout the property.

• Demonstrates self confidence, energy and enthusiasm.

• Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service

• Provides excellent customer service.

• Responds quickly and proactively to guest's concerns.

• Understands the brand's service culture.

• Sets service expectations for all guests internally and externally.

• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

• Follows up to ensure complaints have been addressed to the guest's satisfaction.

• Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned

• Complies with all corporate accounting procedures.

• Assists GM as needed with annual Quality audit.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional user experience. In order to do this, the candidate will develop, strengthen and lead an effective technical service team, ensuring and maintaining high quality of standards.

Responsibilities

• Drives sustainable annual growth of service business.
• Supports field service engineers in resolving technical issues, workflow enhancement and career growth.
• Improves quality of service operations and delivery.
• Supervises service jobs, monitors service contract take-up rate, analyzes market trends and customer feedback to make strategic decisions.
• Enforces service team's faithful adherence to quality protocols, observance of local and international regulations.

Daily operations include:

• Builds positive team engagement to align with corporate objectives.
• Identifies and assigns team members for upskilling or other skill developments which are required in the jobs.
• Assists scheduling and job assignments to engineers, ensuring optimized deployment of resources according to each month's requirements.
• Highlights significant technical issues for the attention of the management.
• Motivates service team members to encourage customers to sign up for service contracts.
• Prepares and submits monthly reports for revenue, operations and technical matters to the management.

Requirements

• At least a bachelor's degree in engineering / chemistry / science.
• At least 2 years of experience in leadership/manager roles with direct subordinates. Familiar with performance appraisal and evaluation for promotion.
• Good hands-on attitude with track record in positive customer feedback.
• Good at managing team dynamics and operational challenges, able to resolve issues without escalation.
• Good verbal and written communication skills in situational reporting in English.
• Able to perform data analysis using Excel Pivot / Power BI to make strategic decisions.
• Possesses a logical thinking approach to analyze technical issues, be proactive and diligent in resolving challenges.
• Embraces (KAIZEN) philosophy with a strong desire to always improve work processes and decisive in execution.

We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Lead and support improvement opportunities using Lean, Six Sigma, Kaizen and other methodologies. Monitor the effectiveness of improvement initiatives to ensure sustained success
• Analyze and optimize operations processes and workflows using CI tools, including but not limited to Value Stream Mapping, FMEA, Root Cause Analysis, 5 Whys, Gemba. Implement strategies to enhance operations efficiency, reduce cost and improve on quality
• Implement Global Operations Standards across all operations, ensuring adherence to standards (E.g. 5S, Labour Management, CI, Process Management). Capture and share best practices using knowledge management techniques.
• Lead projects aimed at improving operations/ labour efficiency, cost reduction and quality. Ensure that projects are delivered on time, in scope with intended outcomes
• Develop and maintain dashboards on KPIs for Ops Excellence. Provide timely and accurate reports to senior management, with insights to influence key Ops Excellence decisions.

Requirements:

• Bachelor’s degree in Logistics/Supply Chain, Operations Management, or a related field
• Certified Lean Practitioner or Six Sigma Green Belt is an added advantage.
• A minimum of 5 years’ experience in operations excellence, continuous improvement or process optimization within logistics supply chain, or manufacturing industries.

Account Manager:

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

• Drive financial strategy for a dynamic and growing industry
• Work with a diverse and talented team across a global network

About Our Client

Our client is a leading global port group headquartered in Singapore and a trusted partner to businesses worldwide, collaborating with them to find solutions that drive growth. The global network of ports enables efficient and reliable connectivity for international trade, supporting the movement of goods and commodities.

Job Description

• Analyze financial data to produce accurate and timely monthly, forecast, and budget reports
• Collaborate closely with regional teams to grasp business dynamics and identify key variances
• Developing and executing financial strategies that align with corporate goals
• Engage in project feasibility studies, recommend strategic action plans, and contribute to ongoing enhancements

The Successful Applicant

• Degree in Accounting, Finance, or a related field
• 3 years of experience in financial planning and analysis
• Strong understanding of financial analysis and accounting principles
• Thrives in a collaborative environment and enjoys building strong relationships
• Demonstrate excellent analytic and problem-solving skills
• Self-starter with good work ethics and a passion for continuous learning

What's on Offer

This position offers a chance to collaborate with business leaders across the organization to analyze financial data, support management reports and develop financial plans to drive strategic business growth.

Contact

Zinc Teo (Lic No: R1222405/ EA no: 18C9065)

Quote job ref

JN-062024-6451243

Phone number

+65 6643 9735

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

The Crewing Manager is responsible for liaising and coordinating between the company and crew members. In this role, you will be expected to plan and source for crew members and freelancers required for projects undertaken by the organization. You will also be involved in the budgeting, costing, payment, and evaluation of the crew members and freelancers. You are also responsible for supervising and leading the crewing staff to achieve and accomplish organizational goals and objectives.

Essential Duties/ Responsibilities:

General

• Oversee the system implementation (Mariapp) for automation of process.
• Oversee the booking of flights and accommodations for all engineers travelling for business projects company wide.
• Report on the use of freelancers. Compare average rate paid with in-house crew costs.
• Support and provide information on TOIL entitlement for in-House Crew on a monthly basis.
• Communicate and plan crew requirements for project preparation.
• Maintain and update an Annual Crewing Calendar based on project requirements.
• Maintain an updated crew database with positions, grades, job scale, performance, rate of professional fees, responsiveness, reliability, skills and technical competencies.
• Collaborate with the sales team under the guidance of COO to propose a standard local daily rate and/or standard international daily rate for crew. To consider the market segment which the sales are taking place, i.e., to deploy Singapore / India / International crew, and the rates suggested will be used for quotations.
• Propose the annual operational budget of the Crewing Department to Finance Department.
• Roster the crew by maintaining an annual schedule for all employees

Before Project

• Obtain information from relevant Sales Manager regarding crewing for projects in detailed breakdown, i.e., location of project, type of crew to deploy, duration of project, crew rate, and any other additional requirements.
• Identify the crew requirement and skill sets required for each project.
• Oversee the planning, sourcing, and coordination of in-house crew and freelancers (local and/or international) for every individual project.
• Negotiate the professional fees and set and communicate expectations and company standards to the freelancers. Finalize the formalities with the freelancers according to company's guidelines.
• Oversee the maintenance of signed contracts with freelancers and all other documents as per company's guidelines (e.g., insurance records and declaration forms, etc.).
• Arrange and/or coordinate visa application, flight, accommodation, transportation, meals (if client does not take care of it).
• Update crew allocation progress status.
• Preparation of per diem allowances for in-house crew and freelancers for each project.
• Support the preparation of production call sheet for crew on projects (including details on vaccinations, pick-up arrangements, etc.)
• Plan for crew contingencies to deal with unexpected situations that may arise to prevent jeopardizing the projects.

During Project

• Oversee the management of all communications relating to issues associated with the crew for each project. Maintain documentation for any changes/adjustments.
• Be part of the Support Team and handle queries from in-house crew and freelancers regarding transportation, flight arrangements, hotel accommodations, per diem allowance, refreshments, etc.
• Provide replacement crew if a crew member becomes unavailable due to sickness, flight cancellations, etc.

After Project

• Oversee all project closeout activities including evaluation of project performance, archival of projects, and preparation of close out reports.
• Prepare crew performance evaluation report based on information from Unit Manager and G. Engineers onsite for each project. Content to include attendance records, crew performance, etc.
• Calculate actual cost of internal and external, i.e., freelancer, crew deployed and any other miscellaneous costs, e.g., PD allowances, etc. associated with the project. Inform/highlight when actual cost exceeds project budget
• Receive invoices from freelancers, check the accuracy of billing and authorize the invoice for payment.
• Handle reimbursements for projects for in-house crew members only

Job Requirements

• System implementation experienced is a MUST.
• Strong understanding of mass media and communication, preferably in broadcasting industry.
• Excellent client management and relationship skills.
• Possess excellent organizational, communication, interpersonal and project management skills
• Ability to contribute and multi-task in a high performance and fast-paced environment
• Expert proficiency in Microsoft Office suite

The job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements are subject to possible modification to reasonably accommodate individual with disabilities. To perform this job successfully, the incumbents shall possess the knowledge, skills and abilities to perform each duty proficiently. Employment in this role is subject to clearing the necessary requirement as per the laws of Government of Singapore.

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are seeking an experienced and dynamic ESG Assistant Manager / Senior to join our Sustainability and ESG team at Baker Tilly. This role involves delivering comprehensive ESG solutions to clients, including ESG due diligence, sustainability reporting, sustainable finance advisory, and compliance with global ESG frameworks. You will collaborate with cross-functional teams to support clients in navigating the complexities of ESG integration and aligning their strategies with emerging sustainability requirements.

Key Responsibilities

1. ESG Advisory & Compliance

• Assist clients in developing and implementing ESG strategies aligned with their business goals and stakeholder expectations.
• Provide guidance on ESG regulatory compliance and reporting standards, including TCFD, ISSB, GRI, SASB, and jurisdiction-specific regulations.
• Conduct ESG materiality assessments, gap analyses, and stakeholder engagement exercises.

2. ESG Due Diligence

• Lead ESG due diligence assessments for mergers, acquisitions, and investment opportunities.
• Evaluate ESG risks and opportunities in transactions and provide actionable recommendations to mitigate risks and enhance value creation.
• Develop ESG integration frameworks for private equity, venture capital, and corporate clients.

3. Climate Reporting & Modelling

• Oversee the development of climate-related disclosures in line with TCFD / ISSB S2 recommendations and other climate frameworks.
• Conduct scenario analysis and climate modeling to evaluate potential risks and impacts of climate change on client operations and financial performance.
• Analyse climate data to support clients in understanding and mitigating transitional and physical climate risks.
• Develop emissions reduction pathways and net-zero roadmaps using advanced climate modeling techniques.

4. Sustainability Reporting

• Oversee the preparation and review of ESG and sustainability reports to ensure compliance with global standards.
• Analyse ESG data and metrics to support transparent, accurate, and impactful reporting.
• Advise clients on ESG data collection, management, and technology-enabled reporting processes.

5. Sustainable Finance Advisory

• Support clients in aligning financial strategies with ESG principles, including green bonds, sustainability-linked loans, and other sustainable finance instruments.
• Conduct assessments and certifications for green and sustainable financing initiatives.
• Provide insights on global sustainable finance trends and help clients access ESG-linked funding opportunities.

6. ESG Ratings & Benchmarking

• Guide clients in improving their ESG ratings (e.g., MSCI, S&P, CDP) and benchmarking against industry peers.
• Provide strategies to address ESG-related performance gaps and enhance market positioning.

7. Client Management & Business Development

• Build strong client relationships, acting as a trusted advisor for their ESG and sustainability needs.
• Support business development efforts, including crafting proposals, delivering presentations, and participating in client pitches.
• Identify opportunities for expanding the firm’s ESG service offerings and assist in go-to-market strategies.

8. Team Development & Collaboration

• Mentor and coach junior team members, fostering professional growth and knowledge-sharing.
• Collaborate with cross-functional teams, including transaction advisory, tax, audit, and corporate finance, to deliver holistic ESG solutions.
• Stay abreast of industry developments, emerging ESG trends, and regulatory changes to inform client engagements.

Qualifications and Skills

• Bachelor’s degree in Sustainability, Environmental Science, Finance, Business Administration, or a related field
• Master’s degree or certifications (e.g., SASB FSA, GRI, CFA ESG, or PRI Academy) are highly desirable
• 4+ years of experience in ESG consulting, sustainable finance, or ESG due diligence, preferably in a professional services or consulting firm
• In-depth knowledge of ESG frameworks, reporting standards, and sustainable finance principles
• Proven expertise in ESG risk assessment, due diligence processes, and financial impact evaluation
• Strong analytical skills with proficiency in data analysis and visualization tools (e.g., Excel)
• Excellent project management skills, with the ability to handle multiple priorities in a fast-paced environment
• Exceptional communication and stakeholder engagement skills, with client-facing experience
• Strong knowledge of global sustainable finance instruments and frameworks

Quality and Reputation Management

• Develops methodologies, frameworks, and strategies aligned with guest excellence and Dusit's signature guest experience
• Complies with quality standards for products and services in line with Dusit Brand and Operational Standards
• Ensures all employees receive company's service quality training
• Advises management on compliance issues and conducts quality-related activities including internal audits and validates quality processes to maintain standards
• Champion the Guest Engagement Platform
• Coordinates with management for guest expectations & satisfaction analysis to enhance service quality

Customer Experience (CX) Management

• Strategic Collaboration: Fostering collaboration and innovation with relevant divisions to ensure proper execution of all CX activities and events
• Event Planning and Quality Oversight: Manages and enhances hotel experiences by developing and executing signature activities and events focused on customer engagement and satisfaction. Maintains oversight of consistency and quality, ensuring programming is aligneds with brand's value, current trends and guest interests
• Revenue Enhancement: Collaborates with respective division heads to drive revenue through innovative CX experiences and programming, aligned with broader business goals

Sustainability Management

• Strategize and manage implementation of Tree of Life, focusing on maximizing net positive impact
• Fosster collaborations among departments and between Dusit and external stakeholders to ensure effective execution of sustainability initiatives
• Track sustainability performance and progress of "Tree of Life" in accordance with the relevance requirements and standards, and timeline administered by Corporate Sustainability and report to Corporate Office in a timely manner

Operational Brand Compliance

• Monitors compliance of all brand signatures in hotel operations, including but not limited to music, scent, decoration, equipment and set-up of facilities and activities
• Fosters collaboration with various teams in the hotel to make sure that physical brand compliance is met in all guest touchpoints
• Liaise with Marketing to work on on-brand promotional materials for CX experiences and programming

Others

Operate as a key point of ocntact for the hotel on RPS, CX, Sustainability - Tree of Life:

• Establish and maintain strong relationships with key stakeholders both internal and external on sustainability
• Source local and international content and connect / collaborate with stakeholders to enhance guest experiences
• Any other duties as assigned by the General Manager

JOB REQUIREMENTS

• Minimum education of bachelor's degree in Hotel Management or relevant discipline
• Minimum of 3-5 years in hotel operations or relevant equivalent field
• Knowledgeable in hotel operations (e.g. Front Office, Executive Floor, Housekeeping, Food & Beverage, Events, etc.)
• Have good English communication skills both in written and spoken
• Exceptional communication, negotiation, and interpersonal skills, with a keen attention to detail
• Strong leadership and team management skills with the ability to inspire and motivate a diverse team to achieve excellence
• Creative mindset with a passion for innovation and a commitment to delivering memorable guest experiences
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

We are looking for a F&B Assistant Manager to join our team!

Responsibilities:

• Oversee Daily Operations: Ensure Operations are run smoothly.
• To assist the Restaurant Manager in his/her responsibilities and act in his/her capacity during his/her absence.
• Lead and coach a team of staff to ensure that all required tasks are completed.
• Ensure that all front of house equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant preventative maintenance programme.
• Oversee and ensure that company policies on employment performance appraisals are followed and completed on a timely basis.
• Maintain high standards for food and beverage quality, presentation, and consistency.
• Supervise employee activities to conform to established standards and policies.
• Ensure employees follow operational practices, hygiene rules, and quality standards.
• Work closely with other departments such as management, kitchen and bar.
• Assist in managing budgets, including cost control and revenue maximization.
• Monitor sales and identify areas for improvement.
• Assist in inventory management and ordering supplies.
• Assist in monitoring inventory levels, minimizing waste, and optimizing stock control.
• Assist in administrative tasks, including scheduling and manage Invoices.
• Any ad-hoc duties required.
• Local / PR

Requirements:

• Diploma in any field
• At least 3 years of relevant experience and experience in managing a team
• Excellent communication, interpersonal, leadership and organisational skills
• Able to perform in a fast paced environment
• Willing to work 6 days shifts work, weekends and public holidays
• Business and financial acumen to achieve profitability targets will be advantageous

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

About the Team:

• The ShopeePay R&D team is a cross-regional international team, located in Shenzhen, Indonesia and Singapore R&D centers.
• Among our members are not only technical masters from major domestic manufacturers, but also top talents from world-renowned companies and universities.
• ShopeePay, a subsidiary of Sea Group, is a mature Payment service and the foundation of Seamoney, providing the integrated/stable platform for various financial products or scenarios, aiming to provide one-stop user experience as a top payment ecosystem.
• Backed by Shopee's e-commerce business, ShopeePay business grew fast and became the leading payment provider in multiple markets of Southeast Asia. We have reached cooperation with several financial institutions to provide stable and secure payment services for tens of millions of merchants and hundreds of millions of C-end users.
• We are committed to creating the best payment experience for managing and transferring funds, providing users with more and more flexible choices when receiving and paying in Southeast Asia/South America, and restructuring the payment life of the local people.
• Join us and become a team manager of ShopeePay to develop and build a scalable distributed payment system. You will gain a lot of opportunities for technological growth while changing the global payment landscape.

Job Description:

• Leading the team, such as payments, wallets, acquiring, transtractions, security, etc in Southeast Asia and other regions.
• Develop security, high reliability and complex transaction systems for financial business; handle concurrent processing scenarios with smooth user experience.
• Defining flexible and adaptable system function modules and deployment schemes for different business scenarios, physical environments and regulatory requirements in multiple regions in Southeast Asia.
• Monitor the results and quality of the different software solutions and projects implemented in the organization.
• Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
• Responsible for guiding the team members in the project, tackling the technical difficulties of the project, and ensuring the delivery time and quality.

Requirements:

• Bachelor degree or above of Computer Science or Information Technology, more than 7-10 years of backend development experience, more than 1 year of team management experience;
• Proficiency in at least one of Golang/Python/C++/Java; proficient in common data structures, algorithms and multi-threading technology;
• Familiar with MySQL/Oracle and other database and common performance optimization methods, familiar with middleware components such as Redis, HBase, Kafka;
• Familiar with distributed architecture; familiar with microservice frameworks such as K8S; familiar with network protocols such as TCP/HTTPS; familiar with data exchange formats such as XML/JSON/ProtoBuf;
• Experience in financial system development is preferred, and experience in high-concurrency system development is preferred.