As an HR Business Partner, you will play a pivotal role in shaping our workforce by identifying, recruiting, and nurturing top IT talent to build a robust R&D team, as well as sourcing high-performing sales talent to drive corporate sales growth. You will work closely with leadership to ensure HR strategies align with business objectives, fostering a culture of excellence and innovation.

Job Descriptions:

• Identify, headhunt and recruit exceptional IT talent to establish a high-performing R&D engineering team, while also sourcing top-tier sales professionals to enhance our commercial sales efforts
• Lead recruitment initiatives for senior sales roles, ensuring the acquisition of top-tier candidates for both R&D and commercial teams
• Develop and implement competitive employee benefits packages and localized HR policies, informed by comprehensive market research to ensure all HR policies comply with local labour regulations and up to market practices
• Implement and enhance an effective performance evaluation process with ongoing performance tracking to drive accountability, transparency and sustainability
• Support organizational change initiatives by promoting HR programs that foster a positive workplace culture and enhance employee engagement
• Collaborate with department heads to align HR initiatives with broader business goals, providing strategic HR support that drives organizational success.
• Manage assorted administrative tasks to ensure efficient operations of the R&D team and provide necessary support to team members

Job Requirements:

• Minimum of 2 years of experience in HR, with a focus on recruitment, policy development, and performance management
• Possess a Diploma in Human Resources, Business Administration, or any related field
• Proven track record in recruiting and managing talent for technical and sales roles
• Strong understanding of labour laws and HR best practices, particularly in the tech and sales sectors
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities effectively
• Strong strategic thinking and planning skills, with a proactive approach to identifying HR challenges and developing solutions
• Excellent verbal and written communication and interpersonal skills, capable of building strong relationships with stakeholders at all levels
• Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing HR issues
• Experience in the R&D or commercial sales sector is highly advantageous

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

In this role, you are a team player who will assist the HR Team to ensure smooth delivery in all areas of HR services. The main duties and responsibilities of the HR Executive is to provide support to the Associate HR Director in delivering the full scope of HR such as but not limited to:

What you’ll do

• Work alongside with Associate HR Director in full spectrum of HR operation and administration
• Provide support on recruitment activities (job postings/ prepare employment contracts/ work passes application etc.)
• Responsible for all stages of employees’ lifecycle (on-boarding/ off-boarding/ confirmation/ employees’ letters etc.)
• Maintain, upkeep and ensure timely and accurate update of employee personal files, leave records and HR database
• Manage payroll, claims, insurance and benefits administration
• Be part of the employees’ engagement team and see-through execution of all related activities
• Support HR team on general administrative duties
• Respond to general requests/inquiries from employees as and when required
• Ad-hoc projects which will be assigned by supervisor

What you’ll need

• Diploma or Degree in Human Resources Management/ Business Administration
• At least 1-2 years of experience in managing and processing payroll (in-house)
• Possess good interpersonal, communication and presentation skills
• Ability to work in a fast-paced environment, independently with minimal supervision
• Demonstrates a high degree of integrity and maintains confidentiality
• Experience in Times Software will be advantageous

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

Organizational Structure and Workflow Optimization

• Evaluate and restructure the organizational hierarchy, focusing on interdepartmental dynamics and internal processes.
• Review and revise job descriptions for office staff to ensure consistency between documented procedures and actual practices.

Policy Creation and Execution

• Design, develop, and enforce comprehensive office policies, such as: Remote Work Policy, Loan Guidelines, Leave Policies, Travel Allowance, Phone Usage and Benefits Policies

Performance Management

• Establish performance metrics for evaluating staff.
• Develop and implement a performance-based reward system to identify and recognize top performers.

Employee Relations

• Address employee concerns swiftly and professionally.
• Mediate conflicts to foster a positive work environment.

Training and Development

• Identify training needs across various departments.
• Organize and implement employee development initiatives to improve skills and performance.

Reporting and Analysis

• Compile and present HR-related reports to senior management, covering: Employee turnover rates, Employee satisfaction levels, Compliance issues

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field
• Minimum 3-5 years of experience in HR, preferably in the maritime or shipping industry
• Strong knowledge of Singapore employment laws and regulations

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Overall in charge of the company's HR & Accounts Work and general day-to-day office administrative duties.

Report directly to the Director.

Fresh graduates are welcome!

Accounting Responsibilities:

• Verifying suppliers invoice, intercompany transaction
• Preparation of invoices, Purchase Order, Payment Voucher and Cheque Payment to Supplier
• Checking, verifying and processing expenses claimed by staffs(Petty Cash)
• Monitoring cash flow, and aging report
• Daily bookkeeping
• Monitor A/R & A/P
• Profit Balance Loss
• Xero software knowledge would be advantage

HR Responsibilities:

• Assist with foreign employee related queries
• Assist with preparation and issuance of Appointment Letters
• Assist with Payroll
• Arrangement of Employee Team Bonding Event
• Infotech knowledge would be advantage

Administrative Responsibilities:

• Handle company confidential documents
• General administrative duties
• Assist with marketing tools such as Facebook, Instagram

Requirements:

• Proficient Microsoft Office(Word,Excel)
• Able to work independently and multi-task efficiently
• Positive work attitude and display initiative to resolve problems independently

The Human Resource & Adminstrative Executive (Performance and Rewards) supports execution of performance management programmes, and compensation and benefits plans. He/She compares the organisation's compensation and benefits programmes with other organisations. He/She oversees the preparation of the payroll reports and works with benefits partners for claim disbursements.

He/She ensures the accuracy of performance and compensation records in the systems, as well as ensuring regulations are followed. He/She performs data analytics and shares insights reports with senior members of the team.

He/She works well in a team environment, and is able to communicate well with various stakeholders. He/She possesses an analytical mind and displays keen insight into data, using them to address issues and find solutions to work challenges.

Responsibilities:

Human Resource functions

• Updating of personnel records
• Welfare, benefits and compensation administration
• Assist employees with forms & HR procedures
• Process monthly payroll, CPF submission etc
• Monthly HR reports
• Work pass management: application, renewal etc
• Training administration
• Online submission of IR8A/IR21 etc
• Assist in recruitment matters
• Any other HR duties as assigned

Administrative functions

• Attend to phone calls, visitors etc
• Handle mails & distribution of mails
• Office maintenance
• Replenish pantry & stationery supply
• Renewal of licences
• Handle incoming & outgoing shipments
• Process invoice, quotation, purchase order and delivery order to customers
• Assist in tender documents preparation
• Any other administration duties as assigned

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Application Mode

• Apply by Whatsapp +65 85229666

Job Responsibilities:

• Has overall shift responsibilities and is accountable for the smooth running of the restaurant
• Responsible for the profitability of the outlet, staff management, product quality, maintaining excellent customer service standards and execution of promotions in outlet
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Develop and maintain the highest standard of service quality
• Ensure all cost expenses are well managed
• Responsible in recruitment, development and retention of staff in the outlet and take appropriate measures in furtherance of staff stability.
• Involve, prepare pre-service meeting/roll call for staff
• Evaluate the operations and procedures and suggest improvements
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
• Responsible for the submission in a timely manner, all reports, schedules etc to the Operations Manager and HQ
• Attend all meetings and training programs when required
• Provide feedback/recommendations on staff schedule, attendance, timeliness, complaints and innovations or any exceptional occurrences
• Ensure reservations are properly taken and tables assigned such that it will not overload individual station of the outlet while still respecting the wishes of the customers
• Overseas posting/attachment may be required

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Variable Incentive, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Driving excellent daily operations

First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the building condition and housekeeping all fall into your realm.

Being dedicated to great results

You should be mobile and capable of working anywhere because you will perform daily check-ins around the building and lobby to ensure high housekeeping standards. You’ll also see to it that both the building’s interior and exterior are well-maintained. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. A typical day for you also involves contact with vendors—reviewing their services and coordinating with them for the resolution of any service issues.

Promoting client satisfaction

In this role, you’ll build and maintain positive tenant relationships by providing excellent customer services that follow key performance indicators agreed by the client and the company. You’ll also handle client/tenant queries, attend meetings and coordinate with the local authorities as required.

You’ll be working frequently with tenants, so you’ll need to build strong relationships with them. Likewise, you’ll need to be proactive and engaging; and make sure that the tenants’ expectations are met each time. Also, ensure tenants fitout works are carried out in accordance to house rules as well as ensuring proper handing and taking over of premises for incoming / outgoing tenants

Shaping a system of best practices

In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.

About UN Global Compact Network Singapore:

The UN Global Compact Network Singapore (UNGCNS) is the national lead agency promoting corporate sustainability. As the local chapter of the United Nations Global Compact, the world’s largest corporate sustainability initiative, we collaborate closely with companies to align strategies and operations with universal principles on human rights, labour, environment, and anti-corruption. Our mission is to support businesses in taking meaningful action to achieve the UN Sustainable Development Goals (SDGs).

Through various platforms for multi-stakeholder engagement and collective action, we promote the stewardship of sustainable business practices while advancing Singapore’s goal of becoming a regional hub for sustainable business.

We are an ambitious, dynamic, and collaborative team energised by our mission to accelerate and scale the global collective impact of businesses to help achieve the SDGs by 2030.

Position Summary

UNGCNS is seeking an energetic and experienced candidate to engage partners and stakeholders in the subject of carbon accounting and management. The successful candidate will be part of UN GCNS’ Carbon Management Team and will assist companies across all business sectors in Singapore in reducing their carbon footprint through leading industry training and workshops, sustainability tools and resources, and by providing them with a supportive network.

The candidate will join an active UNGC country network - an ambitious team that is energised behind our mission to promote corporate sustainability and responsible business in Singapore and in the region.

Responsibilities

• Organise carbon-related engagement events, both virtual and in-person, for UN GCNS members, LowCarbonSG Programme participants, and all other stakeholders. Such events can be within Singapore, or also cross-border exchanges in collaboration with other UNGC Country Networks.
• Manage and administer the LowCarbonSG Programme, including participant tracking and reporting, the Carbon Emissions Recording Tool (CERT) completion progress, carbon workshop participation, LowCarbonSG logo recipients, etc.
• Maintain and develop new key business partner relationships in the area of carbon accounting in order to grow and scale UN GCNS’ contribution in the carbon space.
• Manage the COOL partners ecosystem website, make regular updates and improvements as and when required, and grow the participant base.
• Develop material and platforms to showcase reduced carbon emissions efforts of partners and participants, including publishing of quarterly newsletters and other regular content updates on UN GCNS online platforms.
• Conduct training in carbon emissions management for companies and organisations using CERT, in groups and/or individual companies as needed, and facilitate CERT completion towards set KPI targets

Job Requirements & Attributes

• Min 4 years of work experience. Industry experience with energy efficiency projects will be an advantage.
• Tertiary level education in business, science- or engineering-based programmes.
• A good understanding of sustainability and the SDGs, with a strong interest to learn and delve deeper into specific sustainability issues.
• In-depth knowledge of carbon calculation/accounting and climate-related topics will be an important advantage.
• Proven experience in analysing data and other information to extract insights around climate change and carbon accounting
• Strong ability to build networks and connect with stakeholders in the sustainability and carbon accounting arena. Yet have the ability to work within a small team dynamic.
• Proficiency in Microsoft Word, Excel and PowerPoint.

We offer:

• A market-competitive salary and medical insurance package
• Opportunity to start or grow a career in sustainability
• A progressive and dynamic work culture that offers flexibility in work arrangements and recognition schemes
• A learning and growth-oriented work culture with professional development opportunities
• A diverse and inclusive work environment and culture.
• An international network through the UN Global Compact and the country networks, other UN agencies, and the World Bank.

Job Purpose:

1. To identify, implement and execute action plans which are aimed at achieving the strategic objectives of the Group.
2. To identify and engage new customers in green fields.
3. To gain entry to new markets.

Job Responsibilities:

1. Identify potential and new greenfield opportunities that support Teckwah's Future Strategic Profile.
2. Assist in conducting and formulating comprehensive studies on business solutions for implementation.
3. Assist in pilot testing of business solutions with customers, potential partners, suppliers and internal business units and personnel.
4. Identify strategic leveraging opportunities within Teckwah Group in order to expand geographic footprints, and deepen business and relationships with target customers, and facilitate the realisation of identified potential.
5. Sell new solutions and cut deals.

Job Requirements:

1. Bachelor's Degree in Supply Chain, Business Administration, Sales & Marketing or closely related field
2. At least 5 years in business development role is required for Managerial position
3. Good analytical skill, capable of doing in-depth analysis, providing insights to market and customer trends, market needs and possible 'winning' solutions to address identified opportunities and gaps
4. Self-driven, persistent, highly motivated and passionate about serving customers by going the extra miles
5. Possess an entrepreneurial mindset with hands-on mentality to seek out new contacts and build relationships and convert them into customers

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

The Assistant Manager, Development (Campaigns) works closely with the fundraising team to implement comprehensive, public-facing fundraising campaigns for the Singapore Symphony Group (SSG). This includes project management of the year-end mass appeal, the annual fundraising dinner’s appeal, and other evolving campaigns to support SSG’s development strategies.

The Assistant Manager, Development (Campaigns) plays a key role in driving the success of mass fundraising efforts and has opportunities to use creativity in shaping SSG’s fundraising initiatives.

KEY RESPONSIBILITIES:

CAMPAIGN SPECIFIC

– Receive key campaign messaging from Managers.

– Collaborate with the relevant Manager overseeing the campaign to project manage (plan, develop, execute, report, and analyze) mass fundraising campaigns, including the Year-End Appeal, Symphony Ball Appeal, and other assigned fundraising campaigns to meet campaign financial goals. This includes, but is not limited to:

• Develop and implement timeline and comprehensive deliverables of campaigns.
• Oversee and manage traditional mailing for the relevant campaigns.
• Oversee and manage online dissemination of campaign messages.
• Work with relevant departments to leverage various channels to expand the reach of campaigns to various targeted audiences, including social media, concert spaces, and other platforms. Adapt key campaign messaging to various platforms for maximum impact.
• Report campaign progress along the way, and work with Managers to adjust the campaign strategy if needed.
• Conduct post-campaign analysis on the effectiveness of campaigns in the format of report writing, to inform future strategies.
• Ensure campaign finance compliance, adhering to the 30:70 fundraising rule, and maintaining accurate records of donations, expenditures, and financial transactions.

CAMPAIGN ASSETS MANAGEMENT

• Oversee and manage updates to the relevant fundraising webpages, to maximize the effectiveness of online fundraising methods, including but not limited to the SSO’s website, SSO’s giving.sg site, Benevity and other platforms.
• Oversee and manage the segmentation of donors according to campaign types to ensure targeted messaging.

RESEARCH

• Perform basic donor research on prospective and new donors to create donor dossiers.
• Research best practices for mass fundraising campaigns and work with the department to adapt them according to trends and perceptions to suit the company’s needs.
• Support grant research and proposal development.

OTHERS

• Handle any other matters essential to maintaining sponsors, donors and potential donors satisfaction with the company’s professionalism.
• Assist with other development, promotional, or publicity events for the company.
• Perform other duties as assigned.

REQUIREMENTS:

• Diploma or degree holder.
• Minimum 3 years of experience in non-profit fundraising campaigns, communications, or related fields, with a proven track record in project management. Experience in the arts is an advantage.
• Strong communication (written & spoken) and proficiency in MS Office; fluency in other widely used languages is an advantage.
• Excellent interpersonal skills with the ability to interact effectively with people from diverse backgrounds.
• Must be meticulous and organised with a strong sense of pride in the quality of their work
• Able to work independently while also being a collaborative team player.
• Passion for symphonic music and/or the performing arts.
• Able to work flexible hours, including some evenings and weekends when needed.

Tax Team

The Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.

The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.

Responsibilities:

• Manage a portfolio of corporate tax compliance clients
• Work on tax advisory engagements
• Provide clear updates to the leaders in the team
• Review and improve the process
• Identify tax planning opportunities
• Provide technical training, and
• Mentor and manage junior tax staff including Associates and Senior Associates

Qualifications and requirements:

• Preferably possess any recognised degree in any discipline or equivalent qualification in accounting and/or relevant Professional Qualification
• At least 3 years of relevant corporate tax working experience
• Attained / Attaining Singapore Chartered Tax Professionals (SCTP) Level 2 Corporate Tax accreditation would be an added advantage
• Leading a team and have strong understanding of corporate tax issues
• Strong leadership, communication, and interpersonal skills with a commitment to understand client requirements
• Good writing and communication skills with good knowledge on Microsoft office

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Manage one or more outlets
Ensure monthly target is achieved
Liaise with other staff members to ensure cleanliness, maintenance and service standards are upheld
Lead and motivate a team of consultants / beauticians to maximize sales through maintaining excellent service and retail standards to achieve customer service and sales goals
Maintain good relationship with customers and ensure customers appointments are scheduled smoothly.
Good management & communications interpersonal skills

Salary Range (Mandatory):
$3000- $5000 + Attractive Commission + Bonus (Total income: $5000-10000)

At least 3 year(s) of working experience
Bilingual in English & Mandarin in order to liaise with Mandarin speaking clients
Able to work on weekends and public holidays
Energetic, sales driven, self-motivated & independent
Candidate possessing a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Others, Personal Services or equivalent is a plus
Preferably Managers specializing in Personal Care/Beauty/Fitness Service or equivalent.

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Roles and Responsibilities:

1. Sales Strategy Development: Creating and implementing strategies to improve sales and meet sales quotas.
2. Customer Service: Handling customer complaints effectively and ensuring high customer satisfaction.
3. Team Supervision: Supervising and guiding the sales team, providing incentives to motivate staff to achieve sales targets.
4. Performance Monitoring: Monitoring the performance of the sales team and ensuring compliance with company policies.
5. Store Maintenance: Ensuring the store is clean, well-maintained, and adequately stocked with products.
6. Recruitment Assistance: Assisting with the recruitment and training of sales staff.
7. Sales Meetings: Regularly attending sales meetings and training sessions.
8. Point-of-Sale Management: Managing point-of-sale processes and maintaining an up-to-date knowledge of product features and promotions.
9. Expense Tracking: Tracking, consolidating, analyzing, and summarizing sales expenses.
10. Customer Records: Updating customer records in the company database.
11. Emergency Duties: Performing all duties of the Sales Manager in cases of absence or emergency

Job Description

We are seeking a passionate individual for our content marketing & go-to-market team. This role requires strong analytical skills, project management proficiency, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Drive new sign-ups through sports acquisition campaigns and strategic partnerships.
• Collaborate with content providers to promote key content.
• Monitor campaign performance and optimize results.
• Identify key content/events and collaborate with the customer lifecycle management team for cross-selling and upselling opportunities.
• Monitor subscriber numbers and initiate mitigation plans.
• Ensure accurate information across communication platforms for campaigns and product launches.

Qualifications

• Degree in business management, marketing, or a related field.
• Minimum 5 years of B2C marketing experience.
• Passion for sports entertainment.
• Strong time-management skills and ability to work under pressure.
• Experience in telecommunications, media, or OTT is a plus.
• Experience in project management and partner management.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

· Prepare, review and negotiate various legal documents, correspondences with external parties, SOPs and policies.

· Assist to guide the various departments and business units to implement and/or draft SOPs and policies.

· Handle litigation/legal cases by liaising with internal stakeholders and external lawyers engaged by the company.

· Assist to provide legal advice and support to various departments and business units on matters related to contracts, regulatory compliance and risk management.

· Conduct legal research to ensure the company’s compliance with applicable laws and regulations.

· Draft advice to management on the implications of new laws and regulations and recommend necessary actions.

· Assist in evaluation of compliance to rules, regulations, SOPs and policies.

· Maintain and update database of existing and new agreements, SOP and policies.

· Assist in all analysis and reporting required by the company and/or the parent company.

· Assist with the improvement of the company’s internal control compliance management and legal risk control system design, establishment and maintenance work.

· General administration, reporting and filing tasks.

· Adhere to all company rules and regulations including safety rules.

· Any other duties and responsibilities assigned from time to time.

Requirements:

1. Preferably Law graduate with 2 years of experiences in law firm or in-house legal advisor (preferably in MNCs/logistics/commercial industry)

2. Proficient in legal research and legal document drafting and reviewing

3. Meticulous with ability to handle sensitive information and maintain confidentiality

4. Proactive, strives for continuous improvement

5. Ability to work independently, with integrity and responsibility

6. Multi-task and excellent organization skills, ability to meet deadlines

7. Excellent oral, written and presentation skills

Others Information:

· 5-day work week

· Meal subsidized, medical, dental & insurance benefits

· Company Transport: 2 ways from Jurong East

Job Description

1) To undertake recruitment for Operators and entry level office staff, Interns, Contract Staff.

2) To undertake admin tasks (eg arrange business travel)

3) To be responsible for the Employee Welfare coordination (eg issue new uniforms, prepare employee badges and access cards, staff transport, birthday celebrations)

4) To manage Cleaning Contractor, order pantry supplies, stationery etc

5) To coordinate in Fun Club Committee events

6) To be responsible for any ad-hoc projects assigned

Candidate Requirement

1) Experience in recruitment and have sense of urgency to complete tasks within stipulated deadlines

2) Meticulous

3) Able to monitor projects from the beginning to the end

Candidates who are available immediately are preferred.

Candidates who are keen are invited to send their resumes to [email protected]

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

This is a fantastic opportunity to join our team as a Senior HR Partner supporting our renowned Project & Development Services team in APAC. Obtain incredible exposure working for an evolving global business.

The role will ensure interpretation, alignment, and execution of the People Strategy and at the same time will deliver and promote best practice and operational excellence of HR across the business.

You will act as an advocate of the wider function and leverage our Centres of Excellence and Business Services teams to meet strategic HR needs of the business.

A snapshot of the role

• Serve as a trusted strategic partner to the leadership teams of the regional business lines.
• Drive the talent lifecycle by implementing and overseeing centre-led programs, ensuring successful implementation in different geographies and talent segments.
• Connect the talent strategy with the strategic priorities of the business, utilizing data analytics and insights to measure success.
• Act as a key member of the business lines' leadership teams, providing HR expertise and insights.
• Ensure globally inclusive People programs, policies, and processes, considering local culture, language, and statutory requirements. Partner with in-country HR teams and navigate a highly matrixed HR organization to implement and deliver the programs.
• Drive transformational programs across multiple geographies to enable profitable business growth.
• Develop and nurture the leadership pipeline, including identifying and grooming executive-level successors for leadership talent and future pipelines.
• Forge relationships with senior leaders and top talent, supporting ongoing talent conversations with executive leadership about capabilities, aspirations, and development opportunities.
• Maximize awareness of opportunities and available talent across global geographies.
• Collaborate with leadership to ensure people aspects are at the core of strategic transformation initiatives.
• Lead the annual compensation process, driving continuous improvements and ensuring alignment with business goals and objectives.
• Support enterprise-wide incentive initiatives and implement change management plans tailored to the specific needs of the business lines and local geographies.
• Collaborate with Talent Acquisition to deliver top-quality recruitment services to our leaders and clients.
• Champion JLL values, culture, and leadership behaviours, embedding them in our people practices.
• Be flexible and adaptable in a changing business environment, actively anticipating and shifting HR priorities to meet acute business needs.

Before you apply it’s worth knowing what we are looking for:

Tertiary qualifications couple with demonstrated experience in HR, with a focus on strategic HR business partnering is essential. The ability to formulate HR strategy to support business growth and provide high quality service to the business in a changing environment will ensure you succeed in this fabulous opportunity.

Other Requirements:

• Demonstrated experience in working across and coaching HR teams in different geographies.
• Strong knowledge of the full HR lifecycle, including talent acquisition, performance management, talent development, and compensation.
• Experience working in a highly matrixed organization, with the ability to navigate complex structures.
• Proven ability to drive transformational change initiatives across diverse geographies.
• Exceptional communication and influencing skills, with the ability to build relationships and establish credibility with senior leaders.
• Strong analytical and data-driven mindset, with the ability to translate insights into actionable recommendations.
• Familiarity with local employment laws and regulations across different geographies.

If you are a strategic and forward-thinking HR professional who thrives in a complex and dynamic environment, and if you are passionate about driving the growth and success of the organization through effective people strategies, we would love to hear from you. Join our team and make an impact by leveraging your HR expertise to support our business and drive our people practices forward.

Systems Used:

• Workday
• Microsoft Suite
• Tableau
• PeopleSoft
• Generative AI as users

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognising your contributions, investing in your well-being and providing competitive benefits and pay.

Location:

On-site –Singapore

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

The HR Executive will be responsible for managing end-to-end recruitment processes, including sourcing, posting job ads, interviews. The role also involves liaising and attending recruitment fairs, handling onboarding and offboarding processes, ensuring compliance with employment laws

Recruitment

• Advertise vacancies on all major job posting sites

• Review applications to shortlist candidates.

• Conduct initial interview for the shortlist candidates and arrange appointment with hirings

• Source candidates through various channels ( job portal, recruitment agency etc) and explore new sourcing channels

• Work closing with hiring manager to understand requirement

• Prepare necessary papers for the hiring process including offer & negotiation

• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.

Recruitment Fairs

Liaise with organizers and attend recruitment fairs to attract potential candidates.

Onboarding and Offboarding

• Facilitate smooth onboarding processes for new hires.

• Manage offboarding procedures, ensuring all exit formalities are completed.

.

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Employment Legislation

• Proficient in Microsoft Office/Excel with an eye for details

Mon - Fri 8.30am to 6pm

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

• 1-2 year experience in customer support role
• Possess good HR payroll , leave system , CPF & OT claims concept
• Good communication skills and able to handle difficult customers
• Training will be provided

Mon to Fri 9am to 6pm