Handle the recruitment process (e.g., Job posting, coordinate for interviews, preparation of offer letters, new hirers onboarding registration, etc.)

Preparation of materials.

Liaising with MOM

Create, maintain and update employee’s file records and leave records in system.

Responsible for all types of leave, payroll and salary administration.

Responsible for all work-related passes (e.g., Application, renewals, cancellation etc.)

Provide support in all general administrative HR operations

Assist in other ad-hoc tasks.

1. Ensure that practices are in compliance with local legislation and regulation;

2. Maintaining employees’ personal file and updating employees’ details;

3. Performing monthly payroll processing including preparations of IR21, IR8A, leave pay and claims ;

4. Preparing necessary HR documents for hiring, disciplinary handling, exiting, job increment and promotion and misc. letter when staffs requested for ICA, MOE, MOM;

5. Planning, preparing, coordinating and administering of employees’ training program;

6. Handling and liaising between staffs and insurance broker on insurance claims and work injury compensations and all documentations;

7. Performing duties pertaining to welfare matters, grievances, disciplinary issues;

8. Maintaining all records of staff attendance such as annual leave, leave of absence and medical leave etc. Input Off-in-lieu as and when required for PH and pre-approval by management;

9. Verifying claims with proper record keeping, monitoring of entitlements for staff outpatient and inpatient medical

10. Handling all Govt bodies on HR related Matters (MOM’s call on foreign worker stays verification, Calls from HDB and MOM to verify Foreign Workers and even House Owners, Surveys and Reports for all govt bodies as well)

11. Follows through on home leave applications of foreign worker and seek the necessary approvals, purchase of air ticket for resigning foreigner workers, levy waiver for workers returning from home leave;

12. Over sees and manage all work passes applications, renewal and cancellations, mandatory courses to be possess by worker, update of personal details and any other matters for foreign workers

13. Full spectrum of talent acquisition processes including hiring candidates, ensure recruitments documents are in order, job posting, screening of CVs, interview arrangements.

14. Manage employee onboarding and offboarding processes, including preparing employment contracts, conducting orientation sessions, IR21 and clearance;

15. Manage day – to -day HR activities, including maintaining employee records and preparing hr related documents

16. Perform any other duties as assigned.

Job Requirements:

- At least 2 years' related HR experience

- Proficient in Employee Act and HR practices

- For Singaporean or PR only

• Full spectrum of administrative/secretarial/ duties/support to management/ management duties
• Responsible for all aspects of the recruitment process, including screening of resume, interview arrangement, selection and placement
• Assisting in all Work-Permit/EP (application / issuance /recording / renewal)
• Ensure all records are updated and reports are timely and accurate
• Admin support/ coordination / data entry into HRIS
• Good coordination works
• Data Entry

Requirements:

• Minimum ITE/ Diploma in HR/ Business Studies
• Able to work under stress and face pace environment
• Able to work independent and multitask
• Good communication skills/ presentable/Willing to work hard
• Attractive career progression for those who are interested.
• Training will be provided for those withut experience

Chan Chee Meng

07C3069 R1110620

We are The Pets Workshop, an all-service pet grooming service provider located in Tampines Central, Kovan, Nex mall and Clarke Quay. We work with dogs, cats, bunnies and guinea pigs and we are looking out for part time pet grooming assistants to join us!

Our pet grooming assistants are critical members of our team. They assist our pet stylists with basic pet grooming care, starting with showering of pets, blow drying them, brushing them, clipping of their nails, cleaning of their ears. On top of that, they assist to maintain the cleanliness of our salon and attending to customers.

We welcome applicants who are patient, would like to learn more about the industry, and have a lot of love for animals. Prior experience is great, but no prior experience is okay too. We provide a great learning environment, friendly co-workers, excellent opportunity to learn about the industry, competitive pay, the occasional milk tea treats from the lead stylist, and of course many fluffy furkids for you to work with!

Location: Yishun

Day: Mon-Fri

Timing: 9am to 2pm

Job Scope:

- Liaising with MOM

- Filing of documents

- HR & admin duties

- Preparation of materials & other ad hoc duties

Salary: $1000

Work Location: Novena

Working Hours: Monday to Friday Office Hours

Hourly Salary: $13.60 per hour

3 - 6 Months Contract

Responsibilities:

• Assist in recruitment-related operations matters.
• Provide administrative support, including document preparation, filing, and data entry.
• Assist in drafting and posting job descriptions on relevant platforms.
• Coordinating and scheduling interviews between candidates and hiring managers.
• Manage interview logistics, including room bookings and virtual meeting setups.
• Conduct initial resume screenings to identify potential candidates for open positions.
• Maintain accurate records of candidate applications in our recruitment databases.
• Support generation of reports and metrics to support recruitment analytics.

Requirements:

• Diploma and above
• Proficient in MS Office applications i.e. Excel, PowerPoint & Word
• Organized, meticulous and attention to details
• Strong communication skills
• Excellent attention to detail and the ability to prioritize and work under a tight schedule and fast-paced environment
• Ability to adapt to a wide range of work procedure and operational guidelines

Kindly send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotelsAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Primary Responsibilities

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

· Is pro-actively engaged in guest service.

· Promotes sales through direct guests’ contact.

· Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

· Handles guest complaints and comments competently and swiftly.

· Leads the service team to personalise guest experience and in accordance with Hotel Standards.

· Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

· Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

· Is a mentor and role model.

· Proactive, innovative with in depth Food & Beverage and market knowledge

· Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

· Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style.

· Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.

· Drives the team to achieve common goals and builds strong team work.

· Uses the performance review process to identify and develops talent for growth.

· Manages performance issues by using various coaching styles.

· Displays cultural affinity and shows empathy to all team members.

· Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.

· Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.

· Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

· Observes colleague’s individual performance, grooming and punctuality.

· Performs colleague appraisals and executes disciplinary actions if required.

· Provides a level of Safety and Security for guests and colleagues.

· Assists in recruitment, inducts, and trains the team who are competent and confident.

· Ensures grooming and hygiene practices of colleagues are in line with the hotel and National Environmental Agency standards.

· In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.

· Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.

· Checks daily opening and closing duties.

Marketing Plan and Revenue Management

· Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.

· Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.

· Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.

· Submits monthly sales analysis with improvement action plan.

· Uses revenue management tools to generate reports.

· Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

· Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

· Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.

· Guides the departmental orientation for new hires.

· Ensures that colleagues are aware of hotel rules and regulations.

· Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

· Performs any other duties that may be assigned by the manager. Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

· Develops own knowledge and skills to grow as a leader.

· Ensures NEA rules and regulations are met and achieve.

· Performs any other duties and responsibilities that may be assigned.

JOB SUMMARY

The role of Senior Manager/Associate Director for Retail is responsible for driving sales growth by managing relationships with intermediary/distribution partners, delivering service excellence leveraging on the company’s capabilities and market insights to meet/exceed FUM and flows target. This role requires the individual to be a team-player and has a goal-oriented positive mindset, empathy, confidence, adaptability, proactivity, integrity, resilience, strong communication skills and passion to develop business.

KEY ACCOUNTABILITIES

• Actively participate and assist the head of department (HOD) to develop the organisation’s distribution strategy
• Execute the organisation’s intermediary distribution strategy in Singapore as part of group strategy
• Drive sales, FUM and revenue growth for organisation’s distribution business
• Able to work independently to expand distribution network, deepen relationships and drive new sales flows
• Implement effective sales and servicing strategy to ensure high customer satisfaction level
• Work closely with Client Servicing Team to deliver service excellence to clients and partners and to assist with customer due diligence to ensure fulfilment of regulatory obligations and relevant company policies
• Work closely with Marketing Team and Client Portfolio Managers (CPM) to develop high quality marketing and sales materials which demonstrate Eastspring's credibility
• Work with Product Team to strategise on developing products suited for group distribution business
• Be an active participant in the industry, participate in external conferences and key client events.
• To create and promote a client focused culture in the company,
• Act as role model and demonstrate PruWays values and behaviour
• Work in partnership with regional and global teams to implement effective sales/distribution strategy
• Demonstrate strong investment knowledge and be the trusted advisor for clients
• Foster close and effective working relationship with internal stakeholders to maintain high standard of service pledge to all key clients
• Work in partnership with regional and global teams to effectively implement sales strategy for client relationships
• Share best practices within the team and coach/mentor junior members
• Equip with knowledge on sales process and KYC / KYD / CDD procedures

QUALIFICATIONS AND EXPERIENCE

• Degree qualification, preferably with CFA or post-graduate degree in Finance.
• Minimum 8 years of relevant experience.
• The role requires strong motivation to drive sales growth, work independently while collaborating with team members, and to apply the right business judgment when setting priorities and direction.
• The role requires an understanding of the organisation structure and will be working closely with colleagues across the group.
• The role must also establish close working relationships with key stakeholders in locally, regionally, and globally.
• Require strong business acumen to grow group wholesale distribution business.
• Require strong investment knowledge with deep understanding of financial markets to drive sales.
• Manage time and priorities effectively to achieve business growth.
• Require strong communication skill to convey Eastspring strategy among teams and key stakeholders.

About Us

Eye Level is a global supplemental education program focused on personalised learning. By tailoring instruction to each student's individual pace and needs, Eye Level aims to enhance foundational skills in Math and English for children aged between four and 14.

The program emphasises the importance of mastering basic concepts before moving on to more complex ones. This approach ensures a solid understanding of fundamental skills, leading to improved accuracy and speed in problem-solving.

Eye Level Singapore is committed to providing high-quality education services that align with the demands of the 21st century. Through continuous innovation and a focus on customer value, they strive to create a robust education ecosystem that blends online and offline learning experiences.

The Role

As a key member of our dynamic marketing team, you will play a pivotal role in shaping and executing our marketing strategies. You will be responsible for:

Strategic Marketing:

• Developing and implementing comprehensive marketing plans aligned with business objectives.
• Conducting market research and analysis to identify trends and opportunities.
• Collaborating with cross-functional teams to ensure seamless execution of marketing initiatives.

Digital Marketing:

• Managing and optimizing our social media channels (Facebook, Instagram, LinkedIn, TikTok, etc.).
• Creating engaging content and running effective digital campaigns.
• Leveraging Google Ads and SEO to drive organic traffic and conversions.
• Monitoring and analysing digital marketing metrics to measure ROI.

Brand Management:

• Protecting and enhancing our brand reputation.
• Developing and executing brand strategies.
• Ensuring consistent brand messaging across all channels.

Event Management:

• Planning, organizing, and executing company events, conferences, and workshops.
• Managing event budgets and logistics.

Franchisee Support:

• Providing marketing guidance and support to our franchisees.
• Ensuring compliance with brand guidelines and standards.

Requirements:

• Diploma in Marketing, Advertising, Communications, or a related field.
• Experience in education enrichment industry is highly preferred
• Proven experience in digital marketing, social media, and content creation.
• Proficiency in Google Ads, SEO, and analytics tools.
• Strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• A passion for marketing and a creative mindset.
• A valid Singapore driver's license (preferred)

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.
• The chance to work on exciting marketing projects.

• Be the direct focal point and direct link with customers on all customer issues (Be the Voice of Customer
• Provide strong leadership in customer related issues
• Oversee the Operation and Customer Service function of the Company
• Ensure smooth coordination between the Operation & Customer Service team for on time delivery
• Responsible for service and product quality assessment including attending to customer's feedback/ service complaints to determine any critical service failure point.
• Maintain a high degree of account management and control
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality, timely delivery, and support.
• Other responsibilities that may be delegated or stipulated by Management.

Requirements:

• At least a diploma or degree in any field
• Operational ability in a diverse environment
• Exceptional customer-facing skills
• Readiness to demonstrate a proactive attitude.
• Excellent verbal and written communication skills.
• Working experience of more than 3 years with managerial or supervisory experience

We are representing our client in the automotive aftermarket industry in search of Assistant Marketing Manager

Assistant Marketing Manager

Responsibilities:

• Oversee the regional partner program including setting annual sales targets, planning promotions, developing marketing strategies, and organizing partner conferences.
• Collaborate closely with the commercial team to create and implement in-country marketing plans, focusing on sell-in/sell-out strategies, branding initiatives, and stocking promotions.
• Create consumer communication toolkits and provide guidance to partners for effective execution.
• Design and execute omnichannel customer engagement campaigns by conducting consumer research to develop a compelling brand concept and gain insights into consumer preferences.
• Implement lead generation activities** across all stages of the consumer buying journey to ensure a seamless online experience, utilizing multivariate testing.
• Manage the setup and sales of e-Commerce stores, ensuring optimal performance and customer satisfaction.

Requirements

• Minimum a degree in Marketing, Business, or its equivalent.
• Has a proven history of successfully managing partner programs, engaging consumers, and executing social media and e-Commerce strategies.
• Experienced in developing various distribution channels and managing agency partnerships.
• Possesses a strong commercial mindset with a focus on driving revenue growth through effective marketing strategies.
• Demonstrates excellent strategic thinking, analytical skills and the ability to plan.
• Works well both as a collaborative team member and independently as an individual contributor.
• Skilled in negotiation and relationship management.
• Open to traveling as needed for the role.

Interested applicants, kindly forward a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required by current employer.

EA No: 12C6254

EA Personnel Registration No: R1879665

Responsibilities:

• Perform project management of IT initiatives (event, promotion)
• Ensure timely and accurate delivery of technology products and services (POS function/price update)
• Oversee new system facilitation, current system enhancement
• Manage external IT vendors relationships and services
• Installation and configuration computer hardware, software, systems, networks, printers and scanners
• Work closely with IT HQ to implement and manage systems
• Responding to technical breakdowns and resolution
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing IT equipment and replacing parts
• Management of stocks of IT equipment and other supplies
• Inventory system management (Axapta)

Requirements:

• Diploma in Information Technology
• Minimum 2 years relevant experience
• Good attitude and willing to learn with excellent communication and analytical with good time management, good problem-solving skills and documentation skills
• A motivated team player with strong qualities to lead and work in a challenging environment with tight timeline
• Willing to travel and able to work in either office hours or rotating shifts, weekends and overtime if required
• Ability to work independently with strong drive and willingness to take up challenges.

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply.

Only shortlisted candidates will be notified.

Mon to Fri 8.30am - 5.30pm

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

Responsibilities:

• Handle full set of accounts

• Oversees all daily accounting activities which include preparation of journal entries, accounts receivables, accounts payable and fixed assets maintenance. Ensure timely billing to stakeholders and compliance with AR & AP procedures by generating and raising invoices, debit, and credit notes.

• Monthly, quarterly and annual closing activities.

• Provides financial reporting to management

• Acts as a liaison and coordinates with the relevant regulatory authorities on various statutory

• Ensures all statutory and GST/tax returns are prepared and filed in an accurate and timely manner

• Oversees the annual statutory audit and preparation of annual accounts/ financial statements and reports for compliance with regulations and relevant financial and accounting standards.

• Manages cash flow forecasting and control processes.

• Maintains organized set of detailed records and files to document all financial transactions.

• Reviews, recommends and implements improvements to accounting processes and procedures.

Requirements:

• A recognised Diploma/ Professional Degree (Finance/ Accountancy /Banking or equivalent)
• Minimum 3 years of accounting experience in handling full sets of accounts.
• Candidate with more experience will be considered for other positions.
• Strong technical accounting background & meticulous.
• Preferred Singaporean

******We regret that only shortlisted candidates will be notified******

Responsibilities:-

1. Costing & estimation of switchboards, etc.

2. Assist in preparation of quotations, technical data, compiling brochures, catalogues & technical details, layout dimensional drawings, etc... required for submission to clients.

3. Assist Sales Team in following-up for orders.

4. Develop & implement use of computer for costing, estimation & quotations. Set-up and improve on standardised costing method.

5. Check & compare costing / estimation against actual costs for awarded job. Budget planning & control for jobs.

6. Responsible for correct / accuracy of acceptable level in costing.

7. Sourcing of components / parts with assistance from Purchasing Department. for better alternatives, improvements, cost effective, etc. when required.

8. Assist in co-ordination work (internal or external).

9. Take on added tasks / responsibilities as assigned by the superiors

10. Follow the procedures of the Quality Management System for effective implementation and control.

Assistant Head (Operations & Development Department)

• Working hours: Mon to Fri (9am – 6pm)
• Location: Buangkok
• Salary: $4,300 - $5,000

Responsibilities:

Management Function

• Supervise the daily operations in the Hostel according to the SOPs.
• Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy
• Oversee staff relationship with residents and stakeholders.
• Manage staff morale, motivation and discipline in the department
• Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department
• Assist HOD to manage budget and manpower allocation
• Lead and support departmental meetings as necessary.
• Deliver Trauma-informed practices in daily staff and residents interactions/management.
• Coach and mentor new employee onboarding effectively with accurate and timely documentation records.
• Responsible in achieving Department goals
• Ensure work goals are aligned with Department goals

Role Function

• Cover the role of the shift staff when necessary
• Effective and fair roster planning to cater to the needs of the daily operations.
• Ensure adherence to the SOPs in the daily operations of the hostel
• Coach YWAs and NRCWs to perform their roles effectively
• Coordinate with other Departments when necessary
• Manage and oversee all documentations required for the department
• Assist HOD in preparation and submission of Monthly/Quarterly reports
• Assist HOD in managing crafting/reviewing/amending SOPs as per required
• Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)
• Oversee all the process in hostel (e.g. approved / prohibited items list / confiscated / safekeeping / remand items / body check, property check and dorm check)
• Oversight on departmental portfolio progress.

Development Function

• Assist HOH/HOD in roles and functions which are assigned.
• Assist HOD in planning the development of the YWA and NRCWs in the department.
• Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.
• Identify and attend courses/training for personal and professional growth and development.

Taskforce Involvement

• Able to lead taskforces within the department
• Able to represent the department to contribute in inter-department/inter-division taskforces

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

The Senior Marketing Executive / Assistant Manager supports the Marketing and Communications team by coordinating and executing luxury lifestyle & F&B retail marketing, PR activations, social media content creation and campaigns with the objective of driving sales while maintaining the brand’s luxury marketing position. This role requires an understanding of retail and digital marketing; public relations; social media management; programmatic & social advertising; and SEO.

Primary Relationships

The position reports to Marketing Manager.

Within the organisation, this position has primary working relationships with the Marketing, PR, Social Media, Operations and Warehouse teams, as well as staff with similar positions within subsidiaries and franchises.

Outside the organisation, the position coordinates primarily with service providers such as marketing, PR and media agencies; as well as within strategic partners marketing teams such as other luxury brands, malls airlines, banks etc.

Responsibilities

• Coordinate with Marketing Manager on an annual marketing calendar and translate this vision into a coherent strategy which can be implemented in the local market as well as overseas markets.
• Implement and execute marketing campaigns that will enhance the brand’s image and positioning within the marketplace and the general public.
• Collaborate with relevant team to create comprehensive digital marketing strategies aligned with business goals. Identify target audiences, select appropriate digital channels, and develop tactics to reach and engage them effectively.
• Plan, execute and monitor marketing campaigns across various channels, including search engines, social media advertising, email marketing and content marketing. Optimise campaigns based on performance metrics and insights.
• Monitoring and analysing the performance of marketing campaigns, including data collection, report preparation and identifying opportunities for improvement.
• Assist in the development and execution of creative marketing plans that is aligned with the corporate strategy and brand image.
• Copywrite, edit and proof-read marketing materials in both English and/or Mandarin.
• Assist to respond in a timely manner to partnership and collaboration requests in order to drive both revenue and brand awareness through tie-ups, collaborations, product placements, sponsorships, events, etc. This includes outreach, contract execution and seeing through deliverables.
• Manage relationships with mall management team to work towards having more visibility for the brand through branding and advertising opportunities, act as the brand’s representative and point-of-contact and implement marketing campaigns to enhance brand’s image and positioning.
  • Branding and advertising opportunities can include negotiations for complimentary physical and digital advertisement spaces/ directional signages/ visual merchandising units/social media features or even through selected events.
• Assist to strategise and respond to marketing initiatives and campaigns requested by landlords, franchisees and subsidiaries around the world.
• Coordinate production of branded materials and ensure consistent articulation of the brand’s desired luxury image and positioning across the brand’s advertising, print and electronic materials through marketing assets and strategic placement within vicinity of brand presence through the use of way-finders, lightboxes, posters, landlord’s website etc.
• Stay updated on industry trends, customer behaviour, and competitor activities. Analyse market data to identify opportunities and provide recommendations for improving marketing strategies.

Requirements

• Preferred degree in marketing, business management or related.
• At least 3-4 years of experience in a similar role, previous experience in the luxury retail industry would be a plus.
• Written and spoken native fluency in English and Mandarin; additional language(s) are a plus.
• Proficient but not limited to MS Office, Meta & Google business management platforms, Knowledge of Google AdWords, social media management platforms, e-mail marketing and etc.
• Familiarity with social media (management tools, software and knowledge of social media tracking) is advisable.
• Detail oriented, organized resourceful and agile with an ability to adapt and problem solve.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

• Responsible for driving the successful delivery of project or enhancement to meet the end users' business objectives.
• Ensures the project is well planned, on-track, resolves issues immediately and mitigates any potential risks early to avoid project failure.
• Collaboration and co-ordinates with business users, internal and external teams to ensure project is successfully completed within budget & scope, on time and with quality. He/She works under supervision, and provides regular progress update to key stakeholders and management, and escalate issues for resolution in a timely manner.
• Participates in annual workplanning and assists in estimation of budget for new demands.
• Possess competent project management skills to develop and manage project plans, timelines, scope, budgets, resources, deliverables, and perform issue management and risk management, in a structured and methodological approach.

Requirement

• Degree in Computer Science, Computer Engineering or equivalent.
• Successful track record in project management, user and vendor management and as a project lead for small to mid-scale projects.
• Team player with strong organization and people handling skills.

Please click "Apply Now" should you be interested to proceed with the job application.

Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted.

EA Licence No: 11C5502
EAP Registration No: R1876670

Job Description:

• Global Polyolefin & PVC Plastics trading business.
• Match the suppliers and customers in the world.
• Development of new supply sources and customers.
• Planning a global plastic trading strategy.
• Manage the activity of the section, and develop and execute strategic plans to achieve sales targets.

Job Requirements:

• Handling Polymer Sales (PP, PE, PVC).
• Target Market: China, Southeast Asia.
• Experience in Sales and Marketing. Polymer experience add merit.
• Understand about Futures add advantage. Basic knowledge in Shipping Logistics And Finance payment terms.
• Excellent knowledge in IT skills (Microsoft Word, Excel, Powerpoint).
• Strong interpersonal skills with demonstrated ability to build rapport and maintain a good relationship with Management, superiors, Subordinates and local/overseas counterparts.
• Challenging, open-minded, sensitive and able to work in a multicultural environment

Key responsibilities:

• Provide IT support operation on daily basis, include below activities:

- IT asset management (include the hardware and software) – manage all company IT asset with proper traceability record;

- Support HR on all employee on-board/off-board process including IT training;

- Provide all IT system setup and admin work; (file control, VPN setup and special software admin work support);

- IT Level 1 helpdesk support to all company staff include remote user from worldwide, it could be PC issue, office printer, phone system or network related issues;

- Troubleshooting AD/DC, Exchange server, File Server and Application server issues and provide a solution.

- Troubleshoot and configure the firewall, router and switch when issues arises.

- Escalate to 3rd party IT support vendor if issue couldn’t be fixed within same day, coordinate with IT support vendor resolve issues within TAT, document down for all IT issues and solutions in return document;

- Liaise with IT vendor management, include IT hardware/software quotation, costing, PR process and make proposal if any recommend system tools).

• System maintenance work on regular basis, include below activities:

- All System backup (File server backup, NAS storage backup, offline backup activity), verify all system backup files are working properly;

- Coordinate department head on storage Clean up include File server, SharePoint and NetApp;

- Monitor Server room temperature and humidity, and make sure all server related equipment (E.g.: UPS) are working under good condition;

- Pulse check all on server, router and firewall log and flag out all abnormal activities immediately;

- Regular update antivirus related tools and window related system patches.

• IT governance and direction:

- Maintain all IT related record (contract, agreement, software authorization, etc.) and regularly updates or renew on time;

- Keep updating and release new IT P&P (Policy & Procedure), BCP(Business Continuity Plan) and DRP(Disaster Recovery Plan);

- Working with finance and country IT support on IT budgeting yearly basis and review it quarterly;

- Assist external or internal auditor on IT compliance or ISO related audit;

- Evaluate vendor proposal and provide justification to management.

• IT related projects management (Ad Hoc or on-going) and provide weekly basis updates to management):

- IT project plan, budgeting and proposal;

- IT project deployment after project approved;

- IT project verification and provide necessary training to end user;

- IT project sign off and documentation.

Additional responsibilities:

• Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business.
• As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

Job Responsibilities :

- Develop monthly, quarterly, and annual sales plans;

- Develop and implement strategies to bring in new business;

- Pursue new sales opportunities, gather inbound leads, and follow-up calls/meetings;

- Work effectively with internal stakeholders & external vendor to achieve business goals;

- To understand the material costing for printing, carpentery and signages;

- To understand the operation of printers, summa cutter, CCD CNC & Oscillating machine and CCD Laser cutter;

- To understand the labour cost for production;

- To attend briefing/meeting and site measurements for production for the projects undertaking;

- To ensure the production of the projects undertaking;

- To ensure the installation and delivery of the projects undertaking.

Requirements :

- Diploma or Degree in any field;

- At least 2 or 3 years of corporate sales experience/ project management;
- Proficient in MS Office (Excel, Word, PowerPoint);
- Strong time management skills;
- Passion for relationship building and selling;
- Strong presentation and negotiation skills;
- Customer service- orientated attitude;
- Ambitious and driven personality with a hunger for success.

About the team you are joining

Platform & Data Operations establishes the functional organization of FSDs platforms. By this we mean to establish the best choice of platforms to operate, which system best fits the operational needs to perform a specific business process. In order to do this, P&D Ops not just leads the choice of system, but also coordinates the changes in those systems with a network of vendors to ensure an orderly, quick, and effective delivery.

Additionally, P&D Ops maintains, operates, and mines for data some of those platforms and ensures smooth delivery of settlement services by the other operational units.

Reporting to the Manager, Billing and Reporting, the incumbent will be responsible for providing technical/system support to the day-to-day operations for the Billing & Settlement Plan (BSP), Cargo Accounts Settlement System (CASS) and the GDC team globally.

What your day would be like

• Provide timely and proactive technical support to the operations; handles daily requests regarding Data Processing Centre (DPC) files or production issues;
• Global scope of Level 3 support to Customer Service team and Internal stakeholders;
• Monitor the Reporting Tape (RET) file processing results and work towards the mitigation of errors in future submissions;
• Ensure the accurate administration of systems (BSPLink, IBSPs, CASSlink) and review database information, proactively carrying out data analysis and identifying gaps and inconsistencies;
• Perform activities related to the provision and configuration of services within the BSP and CASS, such as Monetary Calculation, Airline/Agent tax related configurations, maintain exchange rate, establish and administer commission control services for airlines in the corresponding markets;
• Manage system change request – gathering requirements from stakeholders, raise RFC, perform/coordinate testing;
• Identify requirements for system enhancements and proactively search for ways to increase productivity, automating processes or proposing new and more efficient procedures;
• Identify training needs for products and services and ensure the up-to-date training of the Customer Support staff;
• Support global project roll out.

We would love to hear from you if

• You have a university Degree in a relevant discipline;
• Minimum 5 years’ experience of working in the Airline Industry environment, as well as related experiences in the CASS/BSP activities or Cargo/Passenger Revenue Accounting;
• Excellent interpersonal and communication skills, with a strong sense of customer service ethics according to IATA’s corporate philosophy;
• Good organizational skills with the ability to effectively organize, prioritize, work under pressure, and meet deadlines; Strong computer skills Excel and Access is a must. Knowledge of PowerBI, SQL, XML would be an asset;
• Must be Fluent in written and spoken English;
• Strong analytical skills and Proactive spirit with the ability to think “out of the box” and drive for continuous process improvement;
• A proven team player with a strong positive attitude, energy, and result oriented.

• Salary up to $8,000 with Bonuses
• Experience in manpower planning and budgeting
• Consulting background is a MUST

Responsibilities:

• Collaborate with Business Units during their reorganization, offering guidance on manpower requests.
• Investigate reorganization possibilities, emphasizing areas with potential synergies or a significant amount of administrative/transactional work that could be streamlined or automated.
• Supervise the precise upkeep of the organizational structure and positions in Success Factor.
• Act as the primary coordinator for the annual Manpower Budgeting Exercise for the Head Office, involving communication with divisions, reviewing their plans, and preparing presentations for Management clearance.
• Coordinate with Payrolls to execute budget cost planning for the upcoming Financial Year.
• Verify the accuracy of monthly workforce metrics for reporting purposes.

Requirements:

• Hold a Bachelor's degree from a university.
• Minimum of 5 years of experience in HR manpower planning and organizational development within a commercial setting, demonstrating proficiency in handling organizational dynamics issues and successfully executing enterprise-level change programs.
• Capable of working autonomously, effectively managing competing priorities, and performing well under pressure.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

Mon to Fri 8.30am - 5.30pm