Job Descriptions

• Handle full set of accounts and General Ledger
• Manage GST/tax calculations and submission
• Oversee the day-to-day accounting operations, including account reconciliations, financial reporting, and the preparation of monthly/quarterly/annual statements
• Manage the accounts payable and receivable processes, ensuring timely and accurate payments and collections
• Prepare and analyse financial statements, budgets, and forecasts to support strategic decision-making
• Ensure compliance with all relevant accounting standards, tax regulations, and legal requirements (includes liaising with auditors and government bodies where required)
• Prepare employment-related documents and manage payroll & CPF.
• Process tax clearance for foreign employees.
• Preparation of employees’ appointment, confirmation, promotion and termination letters
• Adhoc duties and reports required by Management

Requirements

• Bachelor's degree in Accounting, Finance, or a related field
• Minimum 5 years of experience in a managerial role within the Accounting & Financial Reporting function
• Strong technical accounting knowledge and expertise in financial reporting, budgeting, and analysis
• A proactive problem-solver with a keen attention to detail and a commitment to accuracy
• Ability to work independently in a fast-paced, dynamic environment

Headquartered in Singapore, we are a fast-growing software start up developing cloud and mobile applications for the Building and Construction Industry. Our mission is to help customers improve their productivity, quality and safety. Our solutions are used daily by thousands of professionals.

We are expanding our product portfolio as well as our presence across Asia and Europe.

The Tender Manager / BDM is responsible for identifying business opportunities, managing the end-to-end tendering process, and driving revenue growth. This dual role requires a strategic thinker with excellent organizational and communication skills to secure new business while maintaining strong relationships with existing clients.

What you will be doing

Tender Management

• Manage the entire tender process, from preparation and submission to post-submission activities, including Capital Expenditure (CapEx) projects.
• Analyze tender requirements, ensuring compliance with client specifications and company policies.
• Collaborate with cross-functional teams (e.g., Sales, Marketing, Product, Legal) to develop compelling and competitive proposals.
• Maintain a repository of templates, standard content, and case studies to streamline the tendering process.
• Track and report on tender outcomes, providing insights for continuous improvement.

Business Development

• Identify and pursue new business opportunities in target markets.
• Organically growing existing relationships/clients across the region/globe.
• Develop and execute a comprehensive business development strategy aligned with company goals.
• Build and maintain relationships with key stakeholders, including potential clients, partners, and industry influencers.
• Conduct market research to stay informed about industry trends, competitor activities, and customer needs.
• Present and demonstrate SaaS solutions to prospective clients, highlighting value propositions.

What you will need for this position

• Bachelor’s degree in business, Marketing, or a related field.
• Proven experience in tender management and business development, preferably within the SaaS industry.
• Strong understanding of SaaS solutions and their value to businesses.
• Excellent project management skills with the ability to meet tight deadlines.
• Exceptional written and verbal communication skills.
• Proficiency in CRM software and tender management tools.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Self-motivated, proactive, and able to work both independently and collaboratively.

We will consider priority candidates with the following attributes.

• A “can do fearless attitude.”
• Previous experience in selling software.
• Possess high EQ with strong interpersonal skills.

Top reasons to work with us.

• Attractive package
• Joining a well-funded company with a talented, dynamic and experienced team
• Opportunities for growth: successful employees in this position could expand their responsibilities in other markets outside of the region.

If you are looking for a place where your achievements will be recognized, rewarded and celebrated, a place where you won’t be lost in the crowd and a place where fun is a cultural value, then we are that place for you. We are Novade and we are looking for you.

Nothing beats the satisfaction of making a meaningful difference to someone else’s life. This is an opportunity for you to turn this into a career with us in Income. As a Client Relationship Manager, you are key to our multi-channel distribution strategy and you will be required to provide high value consultative financial advisory and total insurance solutions to our customers and business owners.

As a Client Relationship Manager, you will contribute to the overall team’s success by extending our product and service offering to our customers and business owners via campaign-led service calls or through participation in company events. To excel in this job, you are expected to be a self-starter, keen learner and be adaptive to changes.

Speak to us to discover how you can get started as a Client Relationship Manager and how you can build your success with us.

Key Responsibilities Include:

You will be in the forefront providing a full spectrum of insurance products & services to meet the financial and investment needs of our customers and small-medium-enterprises (SMEs) business owners:

• Provide consultative financial advisory services to meet both customers’ and business owners’ financial goals, transforming business opportunities into personal opportunities and vice versa
• Proactively offer Life, Health, General Insurance and Group Business solutions to potential customers and business owners
• Acquiring new customers and business owners through active participation in seminars, lunch talks, workshops and corporate events
• Capitalising business opportunities by acting on potential business leads from our database and setting up appointments with potential customers & business owners
• Maintaining long-lasting relationships with both existing and potential customers & business owners

Qualifications - External

• Degree or Diploma in any discipline
• 2 years’ sales experience will be an added advantage
• Passionate about helping customers achieve greater financial competency
• Able to manage relationships with HNW or Business owners
• Results driven and motivated by performance-based rewards
• Good communication, presentation and interpersonal skills
• Strong team work with a positive customer and corporate focused attitude
• Relevant CMFAS qualification : M5, M9 & 9A HI, BCP, PGI & CGI

Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Take a step to be a part of this great team as a Front Office Duty Manager. You will be fully responsible for managing the guest and customer journey and experience whilst ensuring compliance with all policies and brand standards.

You should be a people person who is courteous, service oriented, efficient and enjoys meeting, serving and leading a diverse team.

Job Highlights

• 5-day work week
• Career growth opportunities
• Dynamic team

Job duties & responsibility

• To provide general management support to all departments, monitoring guest satisfaction & feedback, ensuring guest safety and security
• Supervise and delegate the daily shift activities of the department
• Train and develop team members to provide excellent customer service. Ensuring all systems and operating equipment are in good working order
• Comply with all policies, procedures and standards of the property
• Conduct shift briefings
• Represents Hotel operations in situation management/SITREP reporting and is expected to make critical decisions to ensure best possible guest experience
• Handle all duties as assigned by the FOM/AFOM
• To provide guests with accurate Hotel and Tourism information
• Attend to all room sales and room reservation queries and requests
• Create and update reservation records in accordance with booking confirmation
• Managing daily payment transactions

Job Requirements

• Minimum 2 years of relevant experience
• Knowledge of handling PMS and payment systems
• Excellent communication and interpersonal skills
• Proactive team player
• Customer oriented & positive working attitude
• Strong analytical problem-solving skills
• Able to start work on short notice or immediately

We thank you for your interest. We regret that only shortlisted candidates will be notified.

Responsibilities

• Business Development – Prospect for and maintain equipment vendors that can offer leasing opportunities to the Company
• Account Management – Liaising and maintaining a good relationship with Vendors’ Sales and Admin throughout the sales process
• Prepare credit proposals including credit evaluation and vendor promotion
• Work closely with various internal departments to ensure a smooth process in delivery the necessary deliverables to vendors
• Achieve individual and team sales target established

Requirements

• Minimum Diploma holder preferably from the business / finance / accounts discipline
• Preferably with at least 2 years sales experience in a lending environment
• Experience in IT Hardware or Software sales will be an added advantage
• Highly sales driven and self-motivated to constantly over-achieve the targets set
• Ability to interpret and analyse financial statements an added advantage
• Meticulous and takes initiative in problem resolution
• Possess a pleasant disposition and is a team player
• Ability to work with people across different departments in the Company and is a strong believer in customer service for both internal and external stakeholders
• Only Singaporeans

Bakery Shop Manager

Experience:

• Previous Bakery Experience (Preferred): At least 2-5 years of hands-on experience working in a bakery, with experience in various roles (baker, pastry chef, etc.).
• Management or Supervisory Experience (Preferred): Experience in a leadership role, managing a team, and overseeing bakery operations.
• Customer Service Experience: Ability to interact with customers effectively and resolve any issues that may arise.

Skills and Competencies:

• Leadership and Management Skills: Ability to lead a team, delegate tasks, and maintain high levels of employee morale.
• Time Management and Organizational Skills: Managing inventory, overseeing production schedules, and ensuring products are ready on time.
• Financial Acumen: Ability to manage budgets, track expenses, and ensure profitability.
• Baking and Cooking Skills: Knowledge of baking techniques, ingredient selection, and recipe development.
• Attention to Detail: Ensuring high-quality products and presentation.
• Problem-Solving Skills: Ability to address challenges related to staffing, inventory, or production.
• Health and Safety Knowledge: Understanding of food safety guidelines and sanitation standards.

Job Responsibilities:

• Overseeing daily bakery operations, including production, staffing, and customer service.
• Managing inventory, ordering supplies, and controlling costs.
• Hiring, training, and supervising bakery staff.
• Ensuring all bakery products meet quality standards.
• Maintaining cleanliness and adhering to health regulations.
• Developing and implementing marketing strategies to boost sales.
• Handling customer complaints and feedback.

About the Role:

We are looking for an experienced and dynamic Corporate Finance Managerto lead and execute strategic financial initiatives for the company and its associate entities. This role requires a highly analytical and proactive professional who can drive financial planning, ensure operational efficiency, and provide valuable insights to support business growth.

Key Responsibilities:

1. Strategic Financial Planning:

• Develop and execute the company’s corporate finance strategy to align with business objectives.
• Lead long-term financial planning and forecasting, ensuring alignment with growth targets

2. Investor Relations:

• Drive equity and debt financing efforts, including preparing pitch decks, financial models, and engaging with existing and prospective investors
• Cultivate and maintain relationships with venture capitalists and asset backed lenders
• Manage quarterly updates, annual reports, and board presentations

3. Capital Markets:

• Conduct ongoing maintenance of Cinch’s Asset backed lending facility and financing capacity needs, including monitoring and documenting the terms of all facilities. This involves actively reviewing deal documents and engaging in negotiations with stakeholders to optimize risk-adjusted terms and improve overall positioning
• Perform deep analysis work of collateral, transaction and portfolio performance data to support collateral performance forecasting, investor package preparation, and rating agency package preparation
• Work with lines of business and other finance teams to develop new product analysis, including portfolio/collateral characteristics, peer group funding analysis and collateral comparison, rating agency report review, and any other information to support new product funding strategies
• Ensure compliance with regulatory requirements and corporate governance standards

Requirements:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field; MBA or CFA preferred
• 4-6 years of experience in corporate finance, investment banking, or private equity, with at least 4 years in a leadership role
• Proven track record of successfully raising capital and managing investor relations
• Expertise in asset-backed lending, financial modeling, forecasting, and valuation techniques
• Demonstrated experience in cash flow management and investor reporting
• Strong understanding of the fintech industry and emerging trends
• Exceptional leadership, communication, and stakeholder management skills

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

The digital revolution is changing everything. It’s everywhere – transforming how we work and play. Are you reacting to the disruption each day or are you leading the way as a digital disrupter? Accenture Digital is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. At the forefront of digital, you’ll create it, own it and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises. Join us and become an integral part of our experienced digital team with the credibility, expertise and insight clients depend on.

Accenture Digital is powered by three practices –Mobility, Interactive, and Analytics. As part of our Mobility practice, you’ll help clients deepen connections with consumers, employees, businesses and machines. Of the major digital technologies, mobility has risen to the top in terms of importance to organizations. Most surveyed now consider mobility among their top five priorities.

Job Summary:

The Experience Transformation Manager position is a key role in managing initial client business development interactions and engagements that lead to large-scale platform and managed services solutions. They will work closely with both our clients and our deep solution experts to define the appropriate digital strategy that leverage Accenture Interactive’s digital marketing assets and other leading / bleeding-edge concepts and technologies. Through detailed analyses and a keen understanding of the client situation, the Digital Marketing Strategist will help shape the journey towards agile intelligent marketing.

Key Responsibilities:

• Develop global digital marketing strategy for Accenture Interactive clients including performing rigorous analysis to identify potential value creating opportunities, creating the business case and developing the requirements to implement the strategy.
• Develop requirements to ensure that digital marketing vision and recommendation translate to (and leverage) Accenture Interactive assets, products and services.
• Lead client assessment portion of strategy engagements, develop cohesive conclusions and present key findings at the executive level.
• Provide strategy development and solution development to support new business activities and existing client relationships.

Job Requirements:

• This is a client-facing role, requires excellent communication skills along with a willingness to travel up to 80%.
• Digital Strategists: 5+ yrs of experience in:Digital Visionary
  C-suite presence
  Up to date on current and emerging digital and marketing trends
  Ability to direct Competitive assessment
  Ability to generate Customer experience insights
  Strategy formulation
  Lead Transformation management
  Roadmap and planning
  Analytics/Insight generation
• Digital Business Architects need the following:Digital Operating /governance model
  Organizational design
  Digital Process design
  Capability definition

Basic Qualifications:

• Minimum of Bachelors degree in related field.
• Minimum of 5 years digital marketing consulting experience.
• Prefer 4 - 5 years leading large scale strategy engagements.

Professional Qualifications:

• Core management consulting skills including:
  Workshop facilitation
  Client interviews / focus groups
  Strong verbal and written communication skills
• Client relationship skills and strong business development acumen.
• Ability to thrive in an ambiguous/start-up environment as the business develops and scales.
• Understanding of broader CMO agenda and how digital fits within the overall marketing scope.
• Experience with defining high level enterprise digital architectures and applying digital marketing and development best practices to support strategy recommendations.
• Experience partnering with advertising/marketing agencies a plus.
• Focus on one or more of the following industries:
  Retail
  Consumer-packaged Goods
  Travel & hospitality
  Auto & Industrials
  Communications & Hi-Tech
  Resources
  Financial Services (Insurance, Banking, Capital Mkts)
• Focus on one or both of:
  B2C
  B2B business models

Benefits:

• Entrepreneurial spirit and vision will be rewarded, and your success will fuel opportunities for career advancement.
• You’ll make a difference for some pretty impressive clients. Our Digital practice serves many of the Fortune Global 100 on high-profile projects.
• Opportunities to learn daily through training, assignments, and collaborating with experts across the company
• Access to leading-edge technology.
• Accenture offers our employees a “Total Rewards” package, which includes compensation and a range of market-relevant benefits and professional growth opportunities that recognize individual contributions and performance. We also offer a number of programs that help our employees balance a successful career with a healthy lifestyle involving family, friends and community.

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

About the Role:

As a Corporate Secretarial Manager, you will oversee a portfolio of clients, ensuring compliance with statutory and regulatory requirements under the Companies Act and other relevant regulations. You will lead a team of corporate secretarial professionals, provide expert advice on corporate governance matters, and manage high-value client relationships.

Requirement:

• Ensure timely and accurate filings with ACRA, maintain statutory registers, and prepare necessary resolutions and board papers.
• Provide expert advice on corporate governance, Compliance and restructuring
• Must be able to work independently and supervise and mentor a team of corporate secretarial executives to ensure high-quality service delivery.
• Act as the main point of contact for client engagements, understanding their business needs and providing customized solutions.
• Continuously review and improve internal workflows to enhance efficiency and ensure adherence to changing regulatory requirements.
• Attend to notarization and legalization of documents
• Maintain and update statutory records and filing with the relevant authorities.

Qualification:

• Minimum of 8 years of experience in corporate secretarial work.
• Diploma or Bachelor's degree in a related field, a degree, or a professional certificate in chartered secretary.
• Strong knowledge of the Singapore Companies Act, ACRA requirements, and corporate governance practices.
• Excellent organizational and prioritization skills.
• Flexible and proactive attitude with the ability to adapt to changing demands.

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Job Summary

· Responsible for overseeing financial operations, administrative functions, and human resource management to ensure the organization runs efficiently and complies with legal and regulatory requirements. This role combines strategic and operational tasks to support organizational growth and sustainability.

Job Description

· Develop, implement, and monitor financial policies, procedures, and controls.

· Preparation and manage forecast, strategic planning, internal reporting and financial reports.

· Oversee accounts payable, receivables, payroll and general ledger processes.

· Ensure timely and accurate financial reporting to stakeholders and regulatory bodies (including GST return)

· Conduct financial analysis to support decision-making and strategic planning.

· Treasury and cash-flow management.

· Liaise with external auditors, tax authorities, tax consultants, and financial institutions.

· Manage and organize for the fiscal year-end closing (including Taiwan branch)

· Manage organizational compliance with statutory and legal obligations.

· Maintain and update administrative policies and procedures to improve operational efficiency.

· Manage employee records and ensure compliance with labor laws and regulations.

· Develop and implement HR policies and procedures.

· Oversee employee relations, performance appraisal, and professional development programs.

· Address grievances, mediate conflicts, and foster a positive work environment.

· Plan and execute payroll and benefits administration.

· Provide insights and recommendations to management on financial and HR matters.

· Analyze risks and develop mitigation strategies for financial and administrative operations.

· Ensure compliance with financial, legal and labor regulations.

· Develop and monitor internal control systems to minimize risks.

· Maintain data security and confidentiality across financial and HR records.

· Collaborate with the Branch Manager and report directly to the Regional CFO.

· Perform any additional tasks or responsibilities assigned by management or superior.

Qualifications and Requirements

· Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

· Over 3 years of professional experience in finance, administration, and HR management within a multinational company.

· Fundamental accounting knowledge and experience in consolidating accounts for foreign branches.

· Strong knowledge of financial management principles, HR laws and best practices.

· Proficiency in accounting software (M365 Business Central), HR systems, and MS Office Suite.

· Excellent organizational, analytical, and problem-solving skills.

· Effective communication and leadership abilities.

· Capable of working both collaboratively within a team and independently.

· Strategic thinking and decision-making.

· Strong interpersonal and negotiation skills.

· High attention to detail and accuracy.

· Ability to manage multiple tasks and prioritize effectively.

· Adaptability and resilience in a dynamic work environment.

Leading property developer in Southeast Asia, known for its innovative and sustainable real estate projects. With a focus on creating communities.

• Leasing/Real Estate Global International Property Developer
• Good learning opportunities, great team working environment, stable company
• Retail/Office Commercial Leasing, come with a proven track record + team sup.

Responsibilities

• Participate in the leasing and planning of a Grade A office building
• Create and implement marketing and leasing strategies
• Work with agents to gather market insights and provide updates on the office portfolio
• Conduct viewings with corporate tenants, negotiate RFPs and lease agreements, and handle tenancy-related matters
• Contribute to tenant engagement initiatives and develop marketing materials/tools
• Prepare reports on office rentals, tenancy schedules, and market prospects
• Conduct market research to identify industry trends
• Assist in the development of marketing materials and resources
• Foster strong relationships and networks with real estate consultants, tenants, partners, vendors, and agents

Requirements

• Bachelor’s degree in any discipline; preference for degrees in Real Estate.
• Over 5 years of experience in leasing, real estate, or property management, ideally in Retail or Office leasing.
• Experience in team management.
• Demonstrated success in negotiating lease agreements and achieving occupancy goals.
• Strong communication, presentation, and negotiation skills.
• Ability to collaborate effectively with cross-functional teams and build solid relationships.
• Highly organized, detail-oriented, and capable of managing multiple leasing activities at once.
• Results-oriented mindset with a proven track record of meeting leasing objectives and deadlines.

For more information about this role please contact Alex Beattie at +852 3892 2368 or email to [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for an experienced and empathetic Customer Service Manager to lead and elevate our customer support operations. This role is critical to ensuring a seamless and positive experience for all customers, reflecting Sunnystep’s commitment to comfort, sustainability, and exceptional service. The Customer Service Manager will oversee a team of support specialists, manage customer inquiries, and implement strategies to enhance satisfaction and loyalty.

You will also be responsible for:

• Customer Service Leadership
  Develop and implement a customer service strategy aligned with Sunnystep’s brand values and business goals.
  Lead, mentor, and motivate the customer service team to deliver exceptional support.
  Set and monitor performance metrics to ensure high-quality service and operational efficiency.
• Customer Support Operations
  Oversee daily customer interactions across all touchpoints, including email, phone, live chat, and social media.
  Handle escalated customer concerns with professionalism and a solutions-oriented approach.
  Ensure prompt resolution of customer issues, maintaining a balance between customer satisfaction and business needs.
• Customer Feedback and Insights
  Collect and analyze customer feedback to identify pain points and opportunities for improvement.
  Collaborate with cross-functional teams to address recurring issues and enhance the customer journey.
  Advocate for the customer by sharing insights that guide product development and service improvements.
• Process Optimization
  Continuously improve customer service processes, workflows, and tools to enhance efficiency and effectiveness.
  Implement systems for tracking and reporting customer service KPIs, such as response time, resolution time, and satisfaction scores.
  Ensure compliance with company policies and procedures in all customer interactions.
• Training and Development
  Develop and deliver training programs to upskill the customer service team on products, brand values, and customer engagement techniques.
  Foster a culture of continuous learning and professional growth within the team.
  Keep the team updated on new product launches, policies, and processes.
• Technology and Tools Management
  Evaluate and implement customer support software and tools to streamline operations.
  Ensure the team leverages CRM systems to maintain accurate records of customer interactions.
  Stay updated on emerging trends in customer service technology to recommend enhancements.

We would want to speak with you if you are / have –

• Experience: 5+ years in customer service, with at least 2 years in a leadership role. Experience in footwear, retail, or lifestyle brands is a plus.
• Customer-Focused: Deep understanding of delivering exceptional customer experiences and building customer loyalty.
• Problem-Solving: Strong ability to resolve issues effectively and efficiently.
• Leadership: Proven track record of managing and developing high-performing teams.
• Communication: Excellent verbal and written communication skills, with the ability to convey empathy and professionalism.
• Technical Skills: Familiarity with customer support tools (e.g., Zendesk, Salesforce, or similar) and analytics platforms.
• Education: Bachelor’s degree in Business, Communications, or a related field preferred.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

Working Details:

5 or 6 days,

Working location : Central Area (Orchard Road)

Jobs Scope:

• Perform different hair spa services.
• Take care of working equipment and sample inventory of products
• Manage and keep the room cleaned and stocked
• Respond to all customer questions, needs and wants
• Suggest treatments to customers based on their needs
• Upsell when appropriate
• Adhere to hygiene standards and health and safety regulations
• Stay up to date with latest trends and best practices
• Attend relevant training

Requirements:

• Intermediate English speaking skill require to communicate with customer.

Job Purpose

To be responsible for all the lease documentation of the commercial activities managed by Stellar Lifestyle.

Responsibilities

• Ensure efficiency and effectiveness in lease management/administration
• Deep understanding of commercial lease documentation and processes
• Manage the leases and information in real estate specific management system to ensure timely and accurate billing
• Ensure compliance to policy and all work instructions
• Oversee arrears management through close monitoring of payments
• Experience in managing and implementation of Point of Sales System and the collection of variable rent
• Manage enforcement of Landlord’s rights under tenancy agreements where necessary, including liaison with internal and external legal counsel
• Conduct process-reviews, to streamline processes to achieve high efficiency in work processes.
• Prepare monthly/ quarterly report and analysis for lease related activities

Qualifications & Work Experience

• Degree in Real Estate/Building or related qualifications preferred
• Min 8 years of experience in retail property leasing/marketing preferred
• Experience in handling lease management matters in a supervisory capacity preferred
• Prior knowledge in local planning regulations and land laws would be an advantage

Skills

• Positive, professional approach with a strong emphasis on providing excellent customer service
• Resourceful, self-driven and able to perform effectively in a dynamic and fast paced environment
• Meticulous with strong analytical ability
• Proficient in Microsoft Office

Job Description

• Ensure high guest satisfaction to build loyalty and return business
• Is responsible for the proper and efficient functioning of the Concierge and Bellhop activities
• Handles staff rostering for baggage and concierge department
• Trains, motivates and coaches staff
• Anticipating guest needs and requests, and creating memorable experiences through personalized service
• Responding to requests or complaints made by guests in professional and polite manner in order to guarantee guest satisfaction.
• Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Serves as a leader in displaying outstanding hospitality skills.
• Empowers team members to provide excellent guest service.
• Provides services that are above and beyond for guest satisfaction and retention.
• Maintain a strong relationship with all departments to support hotel operations and goals and to expedite the resolution of any problem that may arise through the general operations of the hotel.
• Regularly review and analyze guest feedback, conducting surveys and utilizing guest satisfaction metrics to drive improvements.
• Implementing procedures/guest recognition program, communicating and ensuring the process.
• Actively conduct and deliver training contents to constantly refresh the team members on the SOPs, service best practices and others.
• Continuously refine service standards and SOPs; communicate these to team members to ensure compliance.
• Maintain high visibility in public areas during peak hours.
• Coordinates and ensure smooth baggage and item delivery and collection for guest stay
• Brief department of any upcoming activities
• Handles activities taking place in the hotel and familiarizes with the VIP/group arrivals/departures, etc
• Ensure safety and hygiene in work areas
• Is familiar with all hotel emergency procedures

Job Requirement

• At least 2 years of experience in a similar capacity
• Well-groomed with excellent interpersonal and communication skills
• Positive work attitude, able to work independently and in a team

Civil Construction Manager

Site Management - 6 days work

Primary roles

1. Plan, prioritize and manage assigned projects, involved in the areas of pre-planning, budgeting, resources allocation, contract negotiation, drawings submission, progress claim, and worker coordination, to ensure that the team’s resources are used effectively and project deadlines are met.
2. Supervise construction site personnel and subcontractors, client & consultant, attend weekly project progress meetings, and monitor compliance with building and safety codes and regulations.
3. Ensuring the timely and cost-effective completion of construction projects.

Key Activities

• Determine and define scope of work and deliverables, manage construction schedule and activities
• Assess project estimations and budgets, inspect existing structures, create design plans, and review potential safety issues
• Responsible for negotiating the contracts of subcontractors, communicating with inspectors and architects, meeting with construction managers, and coordinating the delivery of materials with vendors.
• Collaborating with engineers, architects, designers and subcontractors to determine the specifications of the project
• Obtaining permits and licenses from appropriate authorities
• Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Project Planning & Scheduling
• Develop and maintain a detailed project schedule, coordinating with subcontractors and suppliers to ensure timelines are met.
• Plan and implement efficient workflows to avoid delays and improve productivity.
• Adjust schedules as needed, considering unforeseen circumstances or changes in project scopes

Risk Management

Identify potential risks and develop strategies to mitigate them. Conduct risk assessments, create risk management plans, and implement risk response strategies to minimize the impact of risks on project outcomes.

Team Management

Assemble and lead project teams, assigning tasks, and responsibilities to team members based on their skills and expertise. Provide clear direction and guidance to team members, facilitate effective communication, and promote collaboration among team members.

Schedule Management

Develop project schedules, defining tasks, dependencies, and timelines. Monitor progress, track milestones, and identify any deviations from the planned schedule. If necessary, adjust keep the project on track.

Quality Assurance

Ensure that project deliverables meet the required quality standards. Define quality criteria, establish quality control processes, and conduct regular inspections and reviews to monitor and improve the project's quality.

Reporting and Documentation

Responsible for generating regular progress reports and status updates for stakeholders. Document project activities, decisions, and outcomes to create a comprehensive project record.

Stakeholder Management

Identify project stakeholders and establish effective communication channels with them. Engage stakeholders throughout the project, manage their expectations, and address any concerns or issues that may arise.

Change Management

Handle changes that occur during the project lifecycle. Assess change requests, evaluate their impact on the project's scope, timeline, and budget, and implement appropriate change management procedures.

Continuous Improvement

Evaluate project performance and conduct lessons learned sessions to identify areas for improvement. Use feedback and insights gained from completed projects to enhance project management processes and practices within the organization.

Responsibilities

· Prospect, build, develop and manage relationships with potential new clients

· Possess good prospects qualification

· Able to collaborate with key stakeholders to develop winning proposals that creates value for the client and respond to RFI/RFQ

· Participate as a key stakeholder in pricing strategy

· Pitch at key events such as trade exhibitions and conferences and solicit feedback and information on market trends, as well as prospect for new clients

· Organise technology demonstration events to showcase capabilities and engage potential customers

· Handle sales cadence where required

Requirements

· Degree in Engineering or Business

· More than 5 years’ experience in Sales and leading a team

· Prior experience in Government sector will be an added advantage

· Good working knowledge of MS Office

· Aptitude in articulating business proposals and plans to key stakeholders

· Hands-on experience with Salesforce software is a plus

· Experience in the homeland borders control, maritime and/or aviation hubs would be ideal

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

1. Operational Management: Manage daily store operations
   Ensure the store meets financial and performance goals, including sales, profitability, and customer satisfaction.
   Monitor inventory levels and weekly stock taking at 3 warehouse at industrial area.
   
2. Customer Service:Promote and ensure excellent customer service by resolving customer complaints 24/7 everyday.
   Establish and maintain customer service standards to ensure a consistent and high-quality experience.
   
3. Sales and Marketing:Collaborate with marketing teams to implement promotional campaigns and drive sales.
   
4. Compliance and Risk Management:
   Conduct regular audits to ensure inventory accuracy and minimize loss.

Required Skills and Qualifications:

• Proven experience in retail management or operations, with at least 10 years in a supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Ability to analyze sales and operational data to make informed decisions.
• Excellent organizational and time-management skills.
• Knowledge of inventory management, budgeting, and financial reporting.
• Ability to adapt to changing market conditions and customer needs.

Education:

• A bachelor’s degree in business administration, retail management, tourism or a related field is preferred.

Work Environment:

• Daily travel between locations for stocktaking and audit. The role will require working weekends, holidays, and evenings.

This role requires hands-on management to ensure the retail operations run effectively and profitably.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the role:

Digital Marketing Manager

The Digital Marketing Manager establishes brand and channel preference, generates revenue and executes data-driven strategy for Four Seasons Resorts Maldives, Four Seasons Private Island Maldives at Voavah, and Four Seasons Explorer Palau. The Digital Marketing Manager supports the Regional Commercial Director and Senior Director of Public Relations and Communications to execute strategies in digital marketing, online reputation management, and measures success through outcomes supported by analytics and reporting. A clear understanding of the Four Seasons brand guidelines and effective execution of them are essential.

What you will do:

• Supports the Resorts’ digital strategy with a proactive approach to all digital and electronic marketing platforms. Designs and implements digital campaigns that support the Resorts’ commercial goals to drive digital direct room revenue and channel mix growth, and restaurant and bar revenue.
• Oversees and optimizes online presence of Resorts including SEO content and images on Four Seasons owned channels (FS.com, Four Seasons App, Preferred Partners website) and external websites (OTA and Amex), ensuring alignment with the Resorts’ positioning, business objectives, and storytelling. Supports Regional Commercial Director and manages agency partners to drive digital marketing tactics including SEO, PPC/SEM, PMax, Demand Gen, Paid Social, Metasearch and email marketing to ensure best practices, messaging and creatives are updated and aligned across all platforms.
• Manage Local Mailing List Manager and communication schedule to this audience.
• Establish a robust digital performance management process and a forward-looking approach to media planning, ensuring digital opportunities are maximized.
• Partners with Director of Revenue Management to monitor FS.com performance and identify opportunities for growth.
• Actively engage with Four Seasons Regional Corporate team to optimize results.
• Deliver strategy and implementation to improve Resorts’ Google’s Brand Penetration Score.
• Monitor Search volume for Resorts, providing insights on changes and new geo-source opportunities.
• Conduct a digital benchmark on a regular basis with key competitors (local, national, international), identifying local market insights and in the luxury space (retail, travel) to determine opportunities to improve our digital content and solutions.
• Develop briefs for digital campaigns, oversee paid media content strategy, manage creative trafficking, analyzing results, and reporting on key learnings.
• Proofreads all marketing material, including collateral, direct mail, advertising, printed promotional pieces, guest correspondence, etc as required.
• Manages all electronic direct mail campaigns to end users and the travel trade.
• Provides monthly digital KPI, paid media performance and Revinate reports. Support with other marketing reports as assigned.
• Support Public Relations team with Crisis Communications monitoring as required
• Performs other tasks or projects as assigned by the Regional Commercial Director and Senior Director of Public Relations & Communications.

What you bring:

• Diploma in Digital Marketing or equivalent.
• Three to five years of experience in a digital marketing capacity.
• Experience with Google platforms, Adobe Analytics/ Google Analytics, Social Media platforms, consumer engagement and strong awareness of the digital world.
• Ability to manage third-party agencies, partners, and vendors.
• Excellent writing, presentation and communication skills.
• Attention to detail and organization.
• Ability to multi-task effectively, managing multiple projects while being cognizant of deadlines and priorities.
• Hospitality experience preferred.
• Proficient in Microsoft Office Applications.

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards

Schedule & Hours:

This position requires the incumbent to work from Mondays to Fridays, 8.30 am to 6.00 pm. Business travel to Four Seasons Resort Maldives will be required for up to three (3) times per calendar year.

• Company in the beauty industry, all staffs are entitled to staff discounts for hair,nail,lash,eyebrow and beauty services and products.
• 5 Day work week (WEST)

• Accounts ManagementHandle full set of accounts, including AP, AR, and cash book.
  Prepare monthly Profit & Loss (P&L) statements and relevant reports.
  
  
  Human ResourcesPrepare employment contracts and ensure proper documentation.
  Apply for and renew work permits.
  Process payroll, leave, and attendance records.
  Communicate effectively with employees on HR-related matters.
  
  Inventory ManagementPrepare purchase orders, delivery orders, and invoices.
  Monitor stock levels and reconcile inventory.
  
  Administrative SupportMaintain accurate records and support general admin tasks and handle email and calls.Any other tasks assigned to you
  
  
• Accounts Management
• Handle full set of accounts, including AP, AR, and cash book.
  Prepare monthly Profit & Loss (P&L) statements and relevant reports.
  
  
• Human Resources
• Prepare employment contracts and ensure proper documentation.
  Apply for and renew work permits.
  Process payroll, leave, and attendance records.
  Communicate effectively with employees on HR-related matters.
  
• Inventory Management
• Prepare purchase orders, delivery orders, and invoices.
  Monitor stock levels and reconcile inventory.
  
• Administrative Support
• Maintain accurate records and support general admin tasks and handle email and calls.
• Any other tasks assigned to you
  
  

Have a sense of responsibility, complete tasks before going home, willing to learn and work independently

1. Job Description:

• Good project planning, coordination, and management of projects to be on schedule, within budget and with acceptable quality in large-scale, SCADA / Control systems for MRT systems in both local and overseas.
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Able to communicate well and manage customer expectations.

1. Job Requirement:

• Degree in Electronics, Electrical, Communications or Computer Engineering with 10 - 15 years’ experience in managing large scale infrastructure projects.
• Good knowledge of standard contractual / commercial terms and conditions for engineering projects.
• Possess relevant SCADA/ Control Systems knowledge.
• Assertive and possess strong leadership qualities.
• Strong project management skills.
• Possess PMP certification will be an added advantage.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Job Description

Birmingham Academy is aggressively expanding and we are seeking a responsibleStudent Recruitment Manager to join our private learning institution. As a key member of our team, you will be responsible for recruiting both local and international students and providing exceptional aftersales services.

Responsibilities:

1. Student Recruitment: Implement effective sales and marketing strategies to attract and recruit local and international students for our diploma and higher courses.
2. Lead Generation: Develop and maintain relationships with potential students, parents, educational consultants, and partner institutions to generate leads and referrals.
3. Admissions Process: Guide prospective students through the admissions process, including conducting consultations, providing accurate course information, and assisting with application procedures.
4. Conversion Management: Follow up on leads and inquiries promptly and efficiently, addressing any concerns or queries to convert them into enrolled students.
5. Relationship Building: Establish and maintain strong relationships with educational agents, schools, and other relevant stakeholders to enhance student recruitment efforts.
6. Market Research: Stay updated on market trends, competitor analysis, and industry developments to identify opportunities for growth and improvement in student recruitment strategies.
7. Assist in the processing of course applications according to EduTrust Guideline.
8. Manage Chinese parents/students enquiries and conduct pre-course couselling in Mandrain.
9. Perform any other responsibility assigned by the reporting manager and the management team.

Requirement:

• Minimumly Bachelor degree with 2 years sales experience in related education industry;
• Experience in recruiting international students will only be considered
• Experience in China market will only be considered
• Excellent communication and interpersonal skills
• Highly efficient, able to multi-task and accurate in data entry
• Professional, meticulous, detail-oriented and able to work in a fast environment

Remuneration:

Basic + Commission