Responsible:

• Packing of electronics components (Hard disk)
• Strapping of pallets
• Carry heavy loads up till 20kg

Salary : $10/hour

Working days and hours: [5 days work week, 8.30am to 6pm]

(Sunday, Monday, Tuesday, Wednesday (Off), Thursday, Friday (Off), Saturday)

Working Location: Senoko Loop

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles

ob Description:

Job Title : Manager - Mechanical Design

Department : Engineering

Reports To : Senior Management

Job Overview

At Pixel Automation, we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that impact people’s daily lives. The job of the Engineer is to help drive our solution-based business model and take our designs to the next level. In this role, you will join our Mechanical Design team, in developing state of the art machines to meet our customer needs. From day one, our engineers step away from the desk and have the chance to work hands-on with several business divisions to design, develop, test industry-leading solutions for our clients—both nationally and internationally. Our ideal Design Engineer is a creative thinker who shares our passion for making people’s lives easier

Responsibilities and Duties:

· Responsible for leading mechanical design team

· Develop a deep understanding of design specifications based on customer requirements, , organizational goals, and business strategies. Conceptualize and develop solutions based on project requirements and Company standards through the use of simulations/modelling to support design concept used.

· Develop design specification sheet with relevant info related to the project and update as and when required and distribute to relevant parties.

· Carry out detailed cycle time study for individual modules to select the appropriate machine or module design. Develop 3D model of the machine and/or modules assigned with optimised design for manufacturing, cost, quality and safety.

· Initiate and carry out internal design reviews to share and explain the completed modules with other departments.

· Initiate and carry out design review with customer base on project schedule

· Revise design and documents based on both internal and external review

· Create and update flow chart for the module or the entire machine

· Create part drawings and assembly drawings based on approved design and obtain approval from department manager

· Create Bill Of Materials (BOM) for the modules assigned based on design schedule given

· Create drawing release file and send out drawings for quotation

· Send out standard part list for quotation based on BOM

· Receive quotation and make price comparison spreadsheet

· Raise PR and get department manager approval and send to Purchase department for negotiation and ordering

· Promptly support any design issues discovered during fabrication and /or assembly stages

· Make necessary modifications needed, update design, drawings and get approval from department manager.

· Release revised drawings to supplier and internal assembly team

· Support machine assembly team as and when necessary, with set up and fine tuning of machines

· Carry out all the activities based on the project schedule given

· Meet quality standards while maintaining working knowledge of relevant technologies and best practices, and upholding company policies, internal, customer standards for machine building and safety.

· Develop, train, and educate junior engineers, guide technical direction, and act as

a technical liaison between customers

SPECIAL NOTES:

The incumbent (s) of this position is expected to perform all other related duties as assigned

Who we are

Oishi Manufacturing Pte Ltd, established in 2003, is a prominent manufacturer and wholesale supplier of frozen desserts in Singapore. Specializing in halal-certified ice creams, gelato, and sorbets, the company serves a diverse range of clients including hotels, restaurants, cafes, fast food chains, and distributors.

Oishi operates from a 18,000 sq. ft. facility, offering both its own brands—like ArtisertZ—and customized OEM services. Their product range extends beyond frozen treats, including soft-serve pre-mixes, waffle and pancake premixes, frozen lava cakes, and equipment like soft-serve machines. The company is known for its commitment to high quality and halal compliance, holding certifications like FSSC 22000​ and BRCGS.

Oishi caters to both local and international markets, priding itself on reliable delivery services and competitive pricing. This has solidified its reputation as a preferred business partner within the food industry​

Job Description

1. Monitoring Production Processes: Ensuring that all manufacturing processes comply with established standards and regulations. This involves frequent inspection of equipment, facilities, and procedures to identify any deviations or potential issues.

Quality Testing: Conducting regular quality tests on raw materials, in-process samples, and finished products. This may involve various tests such as sensory evaluation, chemical analysis, and microbiological testing to ensure that products meet safety and quality specifications.

Documentation and Record-Keeping: Maintaining detailed records of quality tests, inspections, and any deviations observed during the production process. Documentation is essential for traceability and compliance with regulatory requirements.

Troubleshooting and Problem-Solving: Identifying the root causes of quality issues and implementing corrective actions to prevent recurrence. This may involve working closely with production teams to address process inefficiencies or equipment malfunctions.

Training and Education: Providing training to production staff on quality control procedures, food safety practices, and regulatory requirements. Ensuring that all employees understand their roles in maintaining product quality and safety.

Continuous Improvement: Participating in continuous improvement initiatives to enhance quality control processes and optimize production efficiency. This may involve implementing new technologies, adopting best practices, and staying updated on industry trends and advancements.

Compliance with Regulations: Ensuring compliance with local regulatory requirements, such as those set by the Singapore Food Agency (SFA) and other relevant authorities. This includes staying updated on changes to regulations and ensuring that manufacturing processes align with current standards.

Requirements:

1. Educational Background: A bachelor's degree or higher in food science, food technology, microbiology, chemistry, or a related field. Some positions may require specific certifications or training in food safety and quality management systems.
2. Experience: Previous experience in a quality control or assurance role within the food manufacturing industry is often preferred. This could range from entry-level positions for recent graduates to mid-level or senior roles requiring several years of relevant experience.
3. Knowledge of Food Safety Regulations: Familiarity with local and international food safety regulations and standards is essential. In Singapore, this includes regulations set by the Singapore Food Agency (SFA) as well as international standards such as ISO 22000 and Hazard Analysis and Critical Control Points (HACCP).
4. Analytical Skills: Strong analytical skills are necessary for conducting quality tests, interpreting data, and identifying trends or deviations in production processes. Proficiency in statistical analysis and data interpretation may be required for more advanced roles.
5. Attention to Detail: A keen attention to detail is crucial for conducting thorough inspections, identifying quality issues, and ensuring compliance with quality standards and specifications.
6. Communication Skills: Effective communication skills are important for collaborating with cross-functional teams, documenting quality issues, and communicating findings and recommendations to management.
7. Problem-Solving Abilities: The ability to troubleshoot quality issues, identify root causes, and implement corrective actions is essential for ensuring continuous improvement in quality control processes.
8. Teamwork and Collaboration: The ability to work effectively as part of a team is important in a production environment. Quality control personnel often collaborate closely with production, engineering, and quality assurance teams to maintain product quality and safety.
9. Adaptability: The food manufacturing industry is dynamic, and individuals in quality control roles must be adaptable to changing circumstances, such as new product introductions, process improvements, or regulatory changes.
10. Computer Skills: Proficiency in using computer software for data analysis, documentation, and reporting is typically required. This may include spreadsheet software, statistical analysis tools, and quality management software.

• Maintain full sets of accounts
• Assist in day-to-day accounting and administrative functions
• Responsible on AP/AR/GL data entry
• Verify accuracy of vendor invoices, staff claims and petty cash reimbursement
• Assists in the preparation of quarterly GST filing
• Responsible for yearly audit and tax computation
• Monitoring and reporting of daily cashflow, ensuring funds are readily available
• Prepare and send statement of Accounts to customer
• Perform and other ad-hoc duties as requested or assigned
• Proficient in using accounting software and Microsoft Excel

ob Description:

-Attend to customer enquiry on Industrial Automation products

-Work with design team on conceptual design

-Prepare periodical sales report

-Project management support for the entire project cycle

-Work with marketing team to explore new business opportunities

Job Requirement:

-Diploma/Degree in any Engineering discipline

-Positive work attitude, willing to put in extra effort during peak period

-Strong communications skills

-Exposed to Project Management, Industrial Automation and/or Robotic Systems

-Working knowledge of Auto CAD

Job Description & Requirements:

• Manage, control and monitor all project activities such as engineering design, site execution, testing and commissioning of project

• Attend project meeting and prepare report for project progress update

• Prepare project budget and cost estimation

• Plan and co-ordinate on the project progress and schedule and ensure timely completion

• Coordinate and plan to achieve project milestones, project deliverables and schedule monitoring

• Prepare / review as built iso for claim purpose, follow up with client for any outstanding DOs/Claims

• Prepare / review as built iso for claim purpose, follow up with client for any outstanding DO issued

Competency Requirements

• Diploma or Degree in Mechanical Engineering

• At least 2 years of working experience in the related field

• Proficient in Microsoft Office

• Multi-tasking team player with excellent interpersonal and communications skills

ob Responsibilities and Duties :

- Develop a deep understanding of design specifications based on customer requirements, , organizational goals, and business strategies. Conceptualize and develop solutions based on project requirements and Company standards through the use of simulations/modelling to support design concept used.

- Develop design specification sheet with relevant info related to the project and update as and when required and distribute to relevant parties.

- Carry out detailed cycle time study for individual modules to select the appropriate machine or module design. Develop 3D model of the machine and/or modules assigned with optimised design for manufacturing, cost, quality and safety.

- Initiate and carry out internal design reviews to share and explain the completed modules with other departments.

- Initiate and carry out design review with customer base on project schedule

- Revise design and documents based on both internal and external review·

- Create and update flow chart for the module or the entire machine

- Create part drawings and assembly drawings based on approved design and obtain approval from department manager

- Create Bill Of Materials (BOM) for the modules assigned based on design schedule given.

- Create drawing release file and send out drawings for quotation

- Send out standard part list for quotation based on BOM.

- Receive quotation and make price comparison spreadsheet

- Raise PR and get department manager approval and send to Purchase department for negotiation and ordering.

- Promptly support any design issues discovered during fabrication and /or assembly stages

- Make necessary modifications needed, update design, drawings and get approval from department manager.

- Release revised drawings to supplier and internal assembly team.

- Support machine assembly team as and when necessary, with set up and fine tuning of machines.

- Carry out all the activities based on the project schedule given.

- Meet quality standards while maintaining working knowledge of relevant technologies and best practices, and upholding company policies, internal, customer standards for machine building and safety.

- Develop, train, and educate junior engineers, guide technical direction, and act as a technical liaison between customers

Responsible:

• Packing of electronics components (Hard disk)
• Strapping of pallets
• Carry heavy loads up till 20kg

Salary : $10/hour

Working days and hours: [5 days work week, 8.30am to 6pm]

(Sunday, Monday, Tuesday, Wednesday (Off), Thursday, Friday (Off), Saturday)

Working Location: Senoko Loop

Job Description

• To prepare documentation for tender submissions.
• To develop tender strategies and oversee tender estimation responsibilities.
• To coordinate with all parties to provide accurate analysis of the participated project, including collating critical information and preparing final submission documentation.
• To lead and monitor the QS team for variation works, progress claims, and cost control.
• To develop and improve departmental workflow and productivity.
• To liaise with main contractors, subcontractors, clients, and
• suppliers/vendors for project claims and cost issues.
• To develop standards for contracts, including the presentation of budgets, payment terms, etc.
• To review the contractual performance of all parties to ensure compliance with terms and conditions.
• To periodically report work progress to senior management.

Requirement:

Diploma or Degree in Construction Management/Building /Quantity Surveying.

Minimum 5-years of relevant working experience in the Construction industry.

Meticulous and systematic individual with positive working attitude.

Good oral & written communication skills.

Multi-tasking and is able to handle stress.

Job Responsibility:

• To prepare documentation for tender submissions.
• To develop tender strategies and oversee tender estimation responsibilities.
• To coordinate with all parties to provide accurate analysis of the participated project, including collating critical information and preparing final submission documentation.
• To lead and monitor the QS team for variation works, progress claims, and cost control.
• To develop and improve departmental workflow and productivity.
• To liaise with main contractors, subcontractors, clients, and suppliers/vendors for project claims and cost issues.
• To develop standards for contracts, including the presentation of budgets, payment terms, etc.
• To review the contractual performance of all parties to ensure compliance with terms and conditions.
• To periodically report work progress to senior management.

Requirement:

Diploma or Degree in Construction Management/Building /Quantity Surveying

Minimum 5-years of relevant working experience in the Construction industry.

Meticulous and systematic individual with positive working attitude

Good oral & written communication skills

Multi-tasking and is able to handle stress

• Apply latest technology implementation to improve operations in own work areas
• Apply organisational policies to ensure deployment and tracking of products meet requirements
• Assist in audit of documentation and contract terms required for trade transactions
• Assist in preparation of contracts and documentation for trade transactions
• Collect data to assess performance of key operations activities in the organisation
• Assist with the management of daily operations, including coordinating with various departments to ensure smooth operations
• Assist with the implementation of new policies and procedures to improve operations
• Maintain records of all business activities, including financial records, inventory, and customer data
• Develop and implement operational strategies to improve efficiency and productivity
• Collaborate with other team members to identify and resolve any issues or concerns
• Respond to customer inquiries and complaints in a timely and professional manner
• Assist with the management of vendor relationships, including negotiating contracts and managing delivery schedules
• Provide support to the operations manager as needed
• Must need to work on weekends and Public holidays

A construction operations manager typically has a wide range of responsibilities, which can include the following

• Managing projects from beginning to end, including planning, scheduling, budgeting, coordinating with other teams, and supervising workers.
• Developing and enforcing safety standards, policies, and procedures for the workplace.
• Evaluating safety standards on site and enforcing regulations to ensure worker safety.
• Overseeing the bidding process for contracts and hiring subcontractors or outside labor when necessary.
• Managing the project budget, including ordering supplies and materials as needed.
• Directing and overseeing all aspects of construction projects from start to finish, including scheduling and organizing workers’ tasks and materials.
• Working with architects, engineers, contractors, and subcontractors to develop construction plans and schedules.
• Ensuring that all projects are completed on time and within budget by managing daily operations such as equipment maintenance and labor scheduling.
• Reviewing blueprints and other plans to determine how best to implement a new construction project

Responsible:

• Packing of electronics components (Hard disk)
• Strapping of pallets
• Carry heavy loads up till 20kg

Salary : $10/hour

Working days and hours: [5 days work week, 8.30am to 6pm]

(Sunday, Monday, Tuesday, Wednesday (Off), Thursday, Friday (Off), Saturday)

Working Location: Senoko Loop

Project Leadership & Oversight:

• Lead and manage all phases of construction projects, including planning, design, execution, and closeout.
• Supervise and mentor project managers, assistant project managers, and field teams to ensure project success.
• Provide strategic direction and make key decisions regarding project timelines, resource allocation, and risk management.
• Serve as the primary point of contact for clients, subcontractors, and vendors throughout the project lifecycle.

Budget & Schedule Management:

• Develop, manage, and track project budgets, schedules, and timelines to ensure that projects stay within scope and financial constraints.
• Prepare and review cost estimates, change orders, and progress reports.
• Conduct regular project reviews and provide updates to senior leadership and stakeholders.

Contract & Vendor Management:

• Negotiate contracts with subcontractors, suppliers, and vendors, ensuring favorable terms and compliance with project requirements.
• Ensure the timely procurement of materials and resources to avoid delays.
• Monitor subcontractor performance and compliance with contractual obligations, including safety, quality, and schedule.

Risk & Quality Management:

• Identify potential project risks and develop mitigation strategies.
• Oversee quality control measures to ensure that all construction activities meet industry standards and client expectations.
• Ensure strict adherence to safety protocols and regulatory compliance on all job sites.

Stakeholder Communication & Reporting

• Maintain effective communication with clients, project stakeholders, and team members, ensuring that all parties are aligned and informed.
• Prepare and deliver presentations, reports, and project updates to clients, senior management, and other key stakeholders.
• Resolve any project-related issues or disputes in a timely and professional manner.

Qualifications:

• Bachelor’s degree in Construction Management, Civil Engineering, Architecture, or a related field.
• Minimum of 7-10 years of experience in construction project management, with at least 5 years in a senior or leadership role.
• Proven experience managing large-scale, complex construction projects.
• Strong understanding of construction processes, budgeting, contract management, and scheduling.

Skills:

• Excellent leadership, organizational, and communication skills.
• Advanced knowledge of construction management software (e.g., Procore, Buildertrend, Microsoft Project, etc.).
• Strong problem-solving abilities and attention to detail.
• In-depth knowledge of safety regulations, quality control, and risk management.
• Ability to manage multiple priorities and work effectively under pressure

Job Description & Requirements

• To operate food catering service and resturant with 2 shifts, Need to maintain ledger and maintain proper sales.
• expereince in catering field.
• Strong passion in Culinary and F&B Catering industry
  Career growth from Mid to Senior Management level
  Stability and well-established organization
• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.

Responsible:

• Packing of electronics components (Hard disk)
• Strapping of pallets
• Carry heavy loads up till 20kg

Salary : $10/hour

Working days and hours: [5 days work week, 8.30am to 6pm]

(Sunday, Monday, Tuesday, Wednesday (Off), Thursday, Friday (Off), Saturday)

Working Location: Senoko Loop

Roles & Responsibilities

Job Description

The Project Manager is responsible in making decisions that ensure the quality and timeliness of construction deliverables by overseeing onsite operations teams, vendors, subcontractors and clients.

Job Responsibilities

• Assisting the Senior Project Manager in managing project engineering of ACMV systems including planning and defining project scope, goals and deliverables
• Developing project plans, including timelines, budgets, and resources allocation
• Work together with Senior Project Manager to ensure project progress meet project submission, project schedule including coordinating activities and resolving problems
• Managing the work activities and performance of the subcontractors, supervisors and workers and liaise with clients, relevant authorities and consultants to resolve bottlenecks
• Ensure compliance with safety regulations and industry standards
• Communicating project status updates to stakeholders, including clients, management and team member
• Identify and mitigate project risks and issues
• Maintain quality standards, carry out site inspections and resolve technical issues on time
• Prepare and update all site reports, monitor and report progress of project
• Conduct safety compliance and risk assessment

Job Requirements

• Min. 8 years of experience in ACMV works
• Degree in Mechanical Engineering or equivalent
• Proficient in Software with strong understanding of Drawings
• Fluent in ACMV knowledge and installation – CHWP, VRV, VRF systems
• Strong technical knowledge of HVAC systems, including design, installation, and maintenance
• Familiarity with ACMV engineering principles, industry standards and regulations
• Knowledge of project management methodologies, tools and techniques
• Strong leadership and management skills with the ability to motivate and manage a team
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues

Job Title: Logistics and Operations Manager

Key Responsibilities:

1. Plan, oversee, and optimize daily logistics and warehouse operations.

2. Develop and implement strategies to improve operational efficiency and cost-effectiveness.

3. Manage and mentor a team of warehouse staff, including training and performance reviews.

4. Coordinate with suppliers, vendors, and clients to ensure timely delivery of goods.

5. Utilize data analytics tools to monitor and report on key performance metrics.

6. Ensure compliance with safety regulations and company policies in warehouse operations.

7. Collaborate with cross-functional teams to streamline supply chain processes.

Requirements:

1. Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field.

2. At least 3-5 years of experience in logistics, supply chain, or operations management.

3. Strong leadership and organizational skills.

4. Proficiency in logistics software (e.g., WMS, TMS) and data analytics tools.

5. Excellent problem-solving abilities and attention to detail.

6. Knowledge of Singapore’s logistics and warehousing regulations is an advantage.

7. Strong communication skills in English (other language skills are a plus).

Working Hours:

Need to work PH and weekend and night shift based on bussiness demand.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Job Title: Logistics and Operations Manager

Key Responsibilities:

1. Plan, oversee, and optimize daily logistics and warehouse operations.

2. Develop and implement strategies to improve operational efficiency and cost-effectiveness.

3. Manage and mentor a team of warehouse staff, including training and performance reviews.

4. Coordinate with suppliers, vendors, and clients to ensure timely delivery of goods.

5. Utilize data analytics tools to monitor and report on key performance metrics.

6. Ensure compliance with safety regulations and company policies in warehouse operations.

7. Collaborate with cross-functional teams to streamline supply chain processes.

Requirements:

1. Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field.

2. At least 3-5 years of experience in logistics, supply chain, or operations management.

3. Strong leadership and organizational skills.

4. Proficiency in logistics software (e.g., WMS, TMS) and data analytics tools.

5. Excellent problem-solving abilities and attention to detail.

6. Knowledge of Singapore’s logistics and warehousing regulations is an advantage.

7. Strong communication skills in English (other language skills are a plus).

Working Hours:

Need to work PH and weekend and night shift based on bussiness demand.

Responsibilities

• Perform daily accounting for receivables and payables
• Checking of overtime and expenses claim
• Ensure all payments are properly supported with documentation
• Liaise with supplier/ customer on the dispute invoice issue
• Prepare vendor reconciliation & payment schedule
• Supporting Finance Manager in other duties

Requirements

• Min ‘O’ Level and above
• At least 1 year of relevant experience
• Knowledge in MS Office and Quickbooks
• Ability to work independently
• Able to start in short notice
• 5 days work week

We are looking for a Logistics Manager to oversee our delivery operations. You will be responsible for managing drivers, planning routes, and ensuring timely and efficient deliveries.

**Key Responsibilities**:

- Manage and supervise delivery drivers.

- Plan delivery routes to ensure timely deliveries.

- Monitor driver performance and delivery schedules.

- Coordinate with the warehouse to ensure accurate deliveries.

- Handle any delivery issues or customer complaints.

- Ensure compliance with safety and company policies.

**Requirements**:

- Experience in logistics or transportation management.

- Strong leadership and communication skills.

- Ability to manage schedules and solve problems quickly.

- Knowledge of delivery operations and safety protocols.

- Ability to work well under pressure.

**Job Details**:

- Mon to Sat, 9am - 6pm (PH & Sunday off)

- Competitive salary + performance incentives.

- Opportunity for growth and career development.

Roles & Responsibilities:

· Supervision of work carried out on vessel / on-site.

· Liaise with vessel superintendent.

· Work plan procedures / risk assessment.

· Manpower management.

· Conduct vessel inspections for ship managers.

· Hold safety meetings with ship managers.

· Prepare and manage project budgets.

. Perform any other tasks assigned by the Director.

Requirement:

· At least GCE A levels/Diploma in Business, Cost Management, Engineering or other relevant.

· Good MS Office skills and knowledge of AutoCAD and other design software is a plus.

· Good interpersonal and communication skills.

· Project management and supervision skill.

· Decision making ability and leadership skills.

· Ability to work independently.

· Bilingual in both English and Chinese to liaise with internal and external Mandarin speaking stakeholders.

ADDITIONAL INFORMATION:

· This is a full-time position.

· Working day: 5 days (Monday to Friday), 8.00am to 5.15pm.

. Salary will commensurate according to experience & qualifications.

Assist Finance & HR Manager in Full spectrum of HR and admin matters:

Job Responsibilities

• Maintain and update employee personal files records
• Maintain leave records and reimbursement claims
• Check and compute monthly timesheets
• Prepare relevant reports to accompany payroll
• Process MOM work pass applications including arranging of medical check-up and insurance
• Process claims on NSmen and Government Paid Leave
• Schedule interviews
• Monitor and manage office stationery supplies
• Perform other ad-hoc HR and administrative duties as assigned

Job Requirements

• Minimum GCE 'O' Levels or equivalent
• Minimum 1 year of HR working experience in Construction industry
• Experience with Info-Tech HRMS is an advantage
• Proficient in Microsoft Office
• Able to start work on short notice
• 5 days work week

Oishi Manufacturing Pte Ltd is Singapore's leading ice cream & gelato, soft serve, waffle and lava cake whole sale manufacturer since 2003. We operate from our 18,000 sqft premises in Sembawang and sell locally and overseas. (www.oishi.com.sg)

Job Overview

We are looking for a friendly and detail-oriented Customer Service Assistant to join our sales team. The ideal candidate will provide excellent support to customers by addressing inquiries, resolving issues, and ensuring smooth order processing. This role requires strong communication skills, problem-solving abilities, and knowledge of the food industry.

Key Responsibilities

1. Customer Support:Handle customer inquiries via phone, email, and in-person visits, ensuring a prompt and professional response.
   Resolve customer complaints and escalate issues to the manager when necessary.
   Provide product information, including pricing, availability, and delivery timelines.
   
2. Order Management:Process customer orders accurately and ensure timely order fulfillment.
   Coordinate with the warehouse and logistics teams to track orders and deliveries.
   Manage order amendments, cancellations, and returns in line with company policies.
   
3. Account Management:Build and maintain strong relationships with key customers.
   Assist with customer account setup and updates, ensuring accurate records in the CRM system.
   Follow up on outstanding payments and ensure timely collection.
   
4. Coordination with Teams:Collaborate with the sales team to support customer retention and acquisition efforts.
   Work closely with the quality assurance and warehouse teams to address product or delivery concerns.
   
5. Administrative Support:Maintain accurate and organized records of customer interactions, orders, and issues.
   Prepare and submit daily, weekly, and monthly reports on customer service activities.
   Assist with general office tasks, such as filing and data entry.
   

Qualifications and Skills

• High school diploma or equivalent; additional education in Business, Customer Service, or related fields is a plus.
• Proven experience in a customer service role, preferably in the food wholesale or related industry.
• Strong communication and interpersonal skills.
• Proficiency in using office software (e.g., Microsoft Office Suite) and CRM tools.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Basic knowledge of food safety and handling practices is an advantage.

What We Offer

• Competitive salary and benefits.
• Opportunities for growth and career advancement.
• A collaborative and supportive work environment.

If you are passionate about customer service and eager to contribute to a thriving business, we encourage you to apply!