Primary Duties and Responsibilities:

•Instructing crew members on proper handling practices and excellent customer service

•Implementing food handling and safety guidelines

•Overseeing the daily activities of the Crew Members

•Scheduling work shifts and ensuring that the Crew Members report on time

•Ensuring that the store and kitchen equipment are in proper working order

•Keeping a track of store supplies and placing orders for new stock

•Addressing customer queries and complaints

•Advising customers on menu items and other pricing details

•Training and mentoring new Crew Members

Experience and Qualifications:

•Minimum 5 years of experience as a Crew Leader or Crew Member in the F&B industry

•Holding a valid food handler’s license or certification in food safety mandatory

•Complete knowledge of various food handling practices, guidelines, and industry standards

•Excellent organizational and time management skills

•Strong communication and interpersonal skills

•Good analytical and problem-solving skills

•Highly motivated, hygienic, and detail-oriented individual

•Excellent leadership skills

•Ability to work in a fast-paced environment and handle stressful situations

•Ability to offer excellent customer service

• Working Location: Beach Road
• Mon - Fri: 9am - 6pm

What you'll be doing

• Managing the day-to-day financial operations, including accounts payable, accounts receivable, and payroll processing
• Preparing and analyzing financial reports, budgets, and forecasts to provide valuable insights to the leadership team
• Ensuring compliance with relevant financial regulations and internal policies
• Developing and implementing financial strategies to improve efficiency and profitability
• Collaborating with cross-functional teams to support business decision-making
• Supervising and mentoring the finance team to foster a high-performing and engaged workforce

What we're looking for:

• At least 5 years experience in a finance or accounting role
• Strong knowledge of financial principles, accounting standards, and regulatory requirements

What's Next:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Jere Ng Kheng Yin
Registration Number: R24124990
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Key Responsibilities:

• Develop and implement effective procurement strategies to meet the needs of outlet ensuring cost optimization.
• Identify, evaluate, and negotiate with vendors to secure favorable terms and maintain strong supplier relationships.
• Monitor and ensure timely and efficient supplier performance to meet operational requirements.
• Negotiate contracts, manage purchase orders, and ensure compliance with company policies while addressing and resolving procurement-related issues promptly.
• Support operational needs by addressing procurement-related matters to ensure smooth service delivery across all outlets.

Qualifications:

• At least 3-5 years of experience in procurement, purchasing, or as a buyer within the F&B industry.
• Strong negotiation skills with a proven track record of securing cost-effective deals.
• Excellent organizational and time management skills with a keen eye for detail.
• Proficiency in inventory management systems and Microsoft Office Suite.

Perks & Benefits:

• Birthday leave.
• Comprehensive medical and dental insurance.
• Staff discounts across all 8 outlets in Singapore.

Smiggle has terrific opportunities for experienced Retail Supervisors / Store Managers to join our growing business.

To succeed in this fantastic role you must be passionate about stationery and be able to create an experience for our fans (both customers and team members) that is personal, exciting and creative.

Reporting to the Regional Manager, the candidate has to show the following characteristics:

Results focused - you must have a strong sales focus and proven results in the following areas:

• Good Store Presentation and Visual Merchandising Skills
• Experience in Rosters and Labour Wage control
• Good Inventory Management and Loss Prevention
• Previous experience in a Retail / FMCG environment
• A Multi Tasker - To be able to Prioritise and juggle your tasks

FUN!!! – You can do all of the above with a smile on your face and maintain a positive attitude, you lead by example to ensure excellent customer service and seek to ensure you provide every customer with a smile and a giggle!

A career at Smiggle offers you:

To be part of the Smiggle Family with over has over 200 stores across Australia, New Zealand, The UK, Singapore and Malaysia.

Professional Development: We believe in investing in our people to ensure that they grow alongside our business.

• Attractive Salary: Competitive salary offered.
• Reward and Recognition: Bonuses and monthly team commissions
• Generous Staff Discounts and Incentives.
• Leave & Rest Days: Generous Leave & Rest Day entitlements

If you are ambitious and are keen to explore the opportunity to be part of a truly exciting and successful business, we would be keen to hear from you. Apply now!

Follow Smiggle on Instagram and Facebook, or stop by smiggle.sg to learn more about us.

Where a smile meets a giggle, it’s the world’s greatest place!

Responsibilities:

• Oversee the daily operations of the Centre
• Provide quality customer service through understanding of customers’ queries and needs
• Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
• Work closely with District Manager to actively retain students and achieve enrolment targets
• Reporting of student enrolment, assessments and withdrawal to HQ
• Ensure student management system is updated on a timely basis for all student movements
• Assist customers on payment related matters and actively monitor/chase for outstanding payments
• Manage the petty cash float kept in the Centre
• Safeguard the safety and welfare of our students
• Ensure the cleanliness of the Centre is well maintained and meets the safe management requirements for Covid-19
• Ensure that student resources, stationery and merchandise are well stocked in the Centre
• Monitor and escalate any urgent/complex issues to management
• Any other ad hoc duties

Experience and qualifications:

• Diploma level and above
• Minimum 3 years of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries
• Proficiency in Microsoft Office and knowledge of ERP software

The Candidate to have the following traits:

• Possess good spoken and written communication skills
• Proactive with good organisational skills and time management
• Kind and nurturing approach when interacting with children
• Demonstrates conflict resolution skills to resolve challenging customer issues and feedbacks
• Adaptable and keen to work in a fast-paced environment

Company benefits:

• Medical and dental benefits
• Birthday leave
• Incentive program
• Staff discount for I Can Read lessons

Working hours:

• Wednesday to Friday from 1.00pm to 9.00pm
• Saturday and Sunday from 9.00am to 6.00pm

Our client, a leading international professional services provider, is expanding its corporate secretarial team and seeks a dynamic professional to join as a Corporate Secretarial Assistant Manager or Manager.

In this role, you will be responsible for all governance and compliance matters for a portfolio of clients.

Requirements:

• ICSA-qualified Chartered Secretary or LLB degree with 6+ years of relevant experience, including public-listed companies.
• Strong knowledge of the Companies Act and Code of Corporate Governance.
• Excellent client servicing, problem-solving, and interpersonal skills.

Please contact Sindhu at +65 8784 1396 or email your cv directly to [email protected] in word format with subject title - Corporate Secretarial.

Please note that due to the high number of applications only shortlisted candidates will be contacted. We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1981753

# Convenient work location nearby MRT Station (West/Central)

# Salary up to $7500 + Great Benefits

Our client, a primary healthcare institution in Singapore is currently seeking candidates to join them as an Assistant Finance Manager.

Job Responsibilities:

Financial Management and Reporting

• Handle monthly and year end closing of accounts
• Prepare financial reports and necessary materials for senior management
• Fixed Assets/Projects Claims Management
• CAPEX utilization tracking for funded and self-funded projects
• Manage internal and external audits
• Budget Preparation and Forecasting Activities
• Financial analysis for management information and cost control purpose

Stakeholder Management

• Business partnering to provide strategic financial and business insights, understanding of operating expenses and performance, and review of strategic plans
• Establish a strong understanding of financials and cost drivers to provide analysis and recommendation to drive competitive costs and guide pricing decisions

Finance Operation & Others

• Review and approve vendors invoices and payments in platforms, and Purchase Requisitions
• Develop processes and procedures to enhance workflows to improve accuracy, efficiency & simplicity
• Support systems implementation projects and change management tasks

Job Requirements:

• Degree in Business or Accounting
• Minimum 5 years of relevant experience in Accounting, Financial Planning & Analysis (FP&A), and/or Costing & Pricing knowledge
• Qualified member of a professional accounting association (Chartered Accountant) will be advantageous
• Proficiency in SAP (FI-CO and Hana), Advanced Excel skills and data visualization tools preferred

Looking for a new job or career opportunity? Please email your detailed resume in MS Word Format to [email protected]

Johnny Low Jia Rong (Mr.)

Assistant Manager

CEI Registration No.: R21100789

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

Job Description:

• Establish strong relationships with stakeholders by providing expert guidance on HR policies, procedures, and employment laws.
• Ensure the efficient and professional implementation of HR strategies, programs, and services by collaborating with functional centers and shared service teams.
• Advise managers on addressing various employee matters, including performance management and disciplinary actions, in a fair, transparent, and objective manner.
• Assist employees and managers with HR-related inquiries and concerns.
• Facilitate and support performance evaluations and engagement surveys in partnership with business leaders.
• Oversee the execution of processes in alignment with established policies, ensuring all necessary approvals and inputs are obtained.
• Evaluate issues by considering diverse perspectives from all relevant stakeholders.
• Maintain detailed documentation of information, outcomes, and workflows, ensuring secure storage in compliance with policies and regulations.

Requirements:

• A Bachelor's Degree in Human Resource Management or a related field from an accredited institution.
• A minimum of 5 years of experience in HR functions.
• Exceptional interpersonal, communication, and stakeholder management skills, with the ability to engage individuals across various levels.
• Healthcare experience will be preferred

DID: 6220 0841

Job Description

• Industry/ Organization Type: Manufacturing/ Prefabricated Steel
• Position Title: Assistant Sales Manager
• Working Location: Tuas (Transport pick up in the West areas)
• Working Hours: Mon to Fri, 8am to 5pm / 9am to 6pm
• Salary Package: Up to $5,000 + Car Allowance + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Develop and expand existing customer accounts while acquiring new ones through sales quotations and closing sales.
• Manage sales activities, including addressing customer inquiries, conducting site visits, coordinating orders, and collecting payments.
• Collaborate closely with other sales personnel to execute marketing and sales activities.
• Perform other ad hoc assignments as required.

APPLY NOW!!!

• At least NITEC or its equivalent.
• Minimum 1 year of experience in construction building material with good network in construction industry

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70573 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Schedule and coordinate meetings.

• Conduct employee performance reviews.

• Develop good customer relationships.

• Participate in recruitment and dismissal processes.

• Smooth out problems within the workplace.

• Address employee and customer concerns.

• Develop strategies for better workplace efficiency and goal achievement.

• Phone correspondence.

• Liaise between managers, customers and employees.

• Provide direction to staff.

• Troubleshoot POS system.

• Support ongoing learning and development of team members.

• Help create and foster a respectful and inclusive team environment.

Job Responsibilities:

• Assist in overseeing daily shop operations including opening and closing procedures and ensure shop readiness.
• Supervise and lead a team of staff membs to deliver good service quality and customers' satisfaction.
• Train, mentor and supervise new staffs, providing guidance and support to ensure high performance and productivity.
• Foster a positive working environment and team cohesion.
• Ensure a high level of customer satisfaction by providing excellent service, addressing customer concerns, and maintaining a welcoming environment.
• Recruiting, conducting training and onboarding for new employees.
• Schedule shifts and manage employees' workloads.
• Ensure all products meet our quality standards. Monitor baking processes, oversee display arrangements, and manage stock levels.
• Conduct regular stock audits and manage stock discrepancies.
• To perform cashiering function and manage opening/ closing of daily cash sales handling and financial transactions.
• Track sales targets and performances monitoring.
• Analyze sales data to identify trends and areas for improvement.
• Maintain workplace safety and health policies and procedures.
• Maintain a clean and organized outlet environment.

Job Requirements:

• SINGAPOREANS ONLY
• Proven experience in a supervisory or managerial role within the food and beverage industry, preferably in a bakery or similar environment.
• Knowledge of bakery operations and food safety is a plus.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work effectively in a fast-paced, dynamic environment.
• Flexibility to work on weekends, public holidays and rotating shifts.

Interested applicants may Whatsapp your updated resume to 8494 4246

Job Description

• Schedule and coordinate meetings.

• Conduct employee performance reviews.

• Develop good customer relationships.

• Participate in recruitment and dismissal processes.

• Smooth out problems within the workplace.

• Address employee and customer concerns.

• Develop strategies for better workplace efficiency and goal achievement.

• Phone correspondence.

• Liaise between managers, customers and employees.

• Provide direction to staff.

• Troubleshoot POS system.

• Support ongoing learning and development of team members.

• Help create and foster a respectful and inclusive team environment.

Job Responsibilities:

· Oversee and manage the restaurant operational and manpower planning

· Ensure execution of operating standards that optimize returns on assets and increases sales and improves profits

· Analyse and report weekly on stock control, sales and profits to ensure accurate and timely financial tracking

· Ensure that guest satisfaction is monitored and where appropriate, rectified throughout their experience

· To constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly

· To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation

· Perform other duties as assigned by Management

Job Requirements:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Food & Beverage Services Management or equivalent.

· At least 3 Year(s) of working experience in the related field is required for this position.

· Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.

· Adequate knowledge of organizational effectiveness

· Able to work in fast pace working environment and shift schedule (including Saturday, Sunday and PH)

Umisushi is going halal!

We are looking for a dynamic and experienced Assistant Outlet Manager. You will be responsible for the daily operations and service delivery of assigned outlet. You will also be involved in the execution of marketing and promotional strategies for the brand.

Responsibilities

• Assist the Area Manager in outlet operations to ensure compliance with health and safety standards as well as food handling hygiene standard
• Oversees smooth operations of up to 3 outlets
• Plan and maintain a safe level of outlet inventory and ensure strict receiving, checking and storage procedures of products for the outlet operation
• Perform food quality and customer service checks
• Be knowledgeable in MOM regulations and laws
• Plan staff schedule to maximise manpower resources and productivity, monitor and control labour cost through effective manpower scheduling and monitor staff leave
• Reduce operating cost and wastage, increase profitability through proper cost cutting measure
• Analyse monthly P&L and take actions for improvement of results
• Ensure accuracy in petty cash claims and maintain accurate records
• Ensure accuracy of all sales takings including cash deposits and credit card and nets payments
• Ensure all cash takings of outlets are promptly deposited
• Handle all outlet administrative duties and submit all necessary records and paperwork to corporate office on time
• Conduct monthly stock checks and take of all inventories
• Conduct staff training at outlets
• Enforce discipline and ensure proper conduct of all staff whereby create a high level of morale amongst the staff in outlet
• Conduct performance appraisal for all staff
• Recruit non-managerial staff and follow-though with their appointment letters and uniforms with Corporate HR
• Ensure and upkeep maintenance and appearance of outlets, equipment and fixtures
• Handle customer feedbacks and complaints.
• Ensure proper coordination and execution of promotions and marketing activities developed by Marketing Department
• Ad-hoc duties as assigned.

Requirements

• ‘O’ level or minimum 2 years’ experience in similar role/position
• Experience in supervising, training staff and team building
• Good interpersonal and communication skills
• Good organizational and time management skills

Interested candidates are invited to apply online with a comprehensive resume, via the “Apply Now” button below.

We thank you for your interest and regret that only shortlisted candidates will be notified.

• Plans, organize, and sets up the site and sequential job planning for smooth execution of projects to achieve cost, quality, timelines, and customer satisfaction objectives.
• Handle project schedules and technical matters.
• Able to work with subcontractors/suppliers and ensure their works are within the schedule.
• Liaise with the project team, site staff and contractors to conduct regular site meetings and inspections for project progress updates and monitoring of quality.
• Liaise with the relevant authorities to meet permits and licensing requirements.
• Manage site progress and timely delivery of the project.
• Manage cost control and project quality compliance.
• Ensure that Work Safety and Health practices are duly carried out.
• Other ad-hoc duties as assigned by Project Director

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

· Team Management and Task Completion: Oversee and ensure the timely completion of assigned tasks by the teams.

· Officer Deployment and Coverage: Monitor and ensure adequate deployment and coverage of all officers according to operational requirements.

· Report Submission: Review, vet, and submit reports to clients within established deadlines.

· Client Coordination for Special Assignments: Collaborate closely with clients to arrange and execute special assignments efficiently.

· Officer Audits: Conduct regular audits to assess the performance and compliance of officers with company standards.

· Recognition and Incentives: Issue commendation incentives and certificates to officers who demonstrate exemplary performance.

· Training and Development: Conduct refresher training sessions for officers as needed to maintain high standards of performance.

· Feedback and Complaint Resolution: Carry out preliminary investigations into feedback or complaints raised by members of the public (MOP) or client, and take appropriate action.

· Handover/Takeover (HOTO) Process: Perform HOTO for officers who have resigned or been terminated, ensuring a smooth transition.

· Spot Checks: Perform routine spot checks on officers to ensure adherence to operational protocols.

· Client Support: Assist clients with queries and provide timely responses to their concerns.

· Officer Support and Guidance: Advise and support officers with their queries, ensuring they have the necessary information and guidance to perform their duties effectively.

· Others: Required to attend to ad hoc on-site work as well as attend to ad hoc calls or texts, which may be outside office hours.

Requirements:

· Minimum of 3 years of experience in operations management or a related role, preferably in the security or law enforcement company.

· Proven track record of successfully managing teams and operational tasks.

· Strong leadership and team management skills with the ability to motivate and guide teams effectively.

· Excellent communication and interpersonal skills for client liaison and officer support.

· Problem-solving and decision-making abilities, especially in handling feedback, complaints, and preliminary investigations.

· Strong ethical standards and integrity, especially when conducting investigations and audits.

· Flexibility and adaptability in handling unexpected situations or special assignments.

Reporting to the Restaurant Manager, you shall assist the Restaurant Manager to manage the business performance of the restaurant as well as the efficient running and daily operations of the restaurant, in accordance to the company’s standards. You are to assist in ensuring an efficient and profitable operations while the food,

service and hygiene standards.

KEY RESPONSIBILITIES

Sales management

- Assist Restaurant Manager in building sales and maximise profitability by effective cost control to meet desired business results.

- Analyse and evaluate sales trend and trading area.

- Guide service crew to use various selling techniques to recommend and suggest additional purchases and upsell to customers.

Operations

- Operationally equipped to manage all service sections within the restaurant and

its related functions.

- Assist Restaurant Manager in the efficient running and daily operations of the restaurant, in accordance to the company’s Standard Operating Procedure (SOP).

- Ensure smooth implementation and execution of A&P programs and new products.

- Evaluate and improve on operations and procedures.

- Assist the Managers in inventory control, food wastage and ordering.

- Maintain hygiene regulations and upkeeprestaurant cleanliness.

Staff management

- Assist Restaurant Manager in staffrecruitment, people development through training and staff retention.

- Lead and motivate staff in achieving salestargets and customer satisfaction.

- Lead and train staff in delivering excellentcustomer service quality and standards.

- Responsible for staff performance anddiscipline; monitor staff performance and conduct performance evaluation.

Service

- Assist Restaurant Manager in ensuringgood service standard; To providecustomer satisfaction and maintain effective communication with thecustomers.

- Attend to customers on food and beverages queries and complaints;resolving issues where possible and refer customers to managers when required.

- Manage and handle customer feedback and complaints in an appropriate and timely manner, aligned with company’s standards and Standard Operating Procedure (SOP).

ASSISTANT MARKETING MANAGER

An assistant marketing manager typically has a wide range of responsibilities, which can include:

· Implementing marketing plans, including creating advertisements for different media channels and buying ad space in order to promote a product or service

· Researching current trends and competitor offerings in order to develop new products or improve existing offerings

· Evaluating the effectiveness of marketing activities in order to determine whether goals were met and additional measures are needed

· Developing and executing marketing strategies and plans for products or services using knowledge of marketing principles and techniques

· Working with digital media outlets such as social media channels, blogs, video sharing sites, and news websites to promote products or services

· Researching new market segments that could be served by current offerings or identifying new opportunities within existing markets

· Preparing reports on marketing activities, including expenditures and results achieved, in order to track performance and identify areas for improvement

· Coordinating with outside vendors who help create and distribute marketing materials such as graphic designers or advertising agencies

· Managing the day-to-day operations of an organization’s marketing department, including hiring staff and overseeing their work

Description

• Assist in managing daily bakery operations.
• Supervise and train bakery staff.
• Ensure high-quality products and customer service.
• Maintain inventory levels and order supplies as needed.
• Implement strategies to increase sales and profitability.
• Ensure compliance with health and safety regulations.
• Monitor and maintain cleanliness and organization of the bakery.
• Handle customer inquiries and complaints.
• Assist in developing new recipes and menu items.
• Coordinate with suppliers and vendors.
• Prepare reports on sales and inventory.
• Assist in scheduling staff shifts.
• Conduct regular staff meetings and training sessions.
• Ensure proper storage and handling of ingredients.
• Assist in budgeting and financial planning.
• Monitor and control waste and spoilage.
• Ensure all equipment is properly maintained.
• Assist in marketing and promotional activities.
• Maintain accurate records of sales and expenses.
• Provide support to the Bakery Manager as needed.

Requirements

• High school diploma or equivalent; culinary degree preferred.
• Proven experience in a bakery or similar environment.
• Strong leadership and organizational skills.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Knowledge of baking techniques and ingredients.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in using bakery equipment and tools.
• Basic knowledge of health and safety regulations.
• Ability to lift heavy items and stand for long periods.
• Attention to detail and a commitment to quality.
• Ability to handle multiple tasks and prioritize effectively.
• Experience in inventory management and ordering supplies.
• Basic computer skills, including familiarity with POS systems.
• Ability to work well in a team environment.
• Strong problem-solving skills.
• Ability to train and motivate staff.
• Experience in budgeting and financial planning.
• Passion for baking and creating new recipes.

Pls send your resume to [email protected] to apply

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

Responsibilities:

- Assist the Manager in leading the management team.

- Ensure smooth daily operations, planning, and administration of all cinemas, adhering to operational procedures and standards.

- Implement initiatives to address undesirable situations, such as high staff turnover, and customer complaints.

- Identify and develop staff with potential for career progression.

- Participate in staff motivation and retention exercises.

- Oversee and handle all staff issues and cases at the locations.

Requirements:

- Diploma holder with experience in F&B, hospitality, or retail industry.

- Objective and rational thinker in introducing and executing new and improved procedures.

- Facilitate and raise the level of employee engagement at all locations.

- Able to perform rotating shifts with flexible working hours.

Location: Singapore Islandwide

5-day work week

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Mission of the Position

The primary mission for the Assistant Sales/Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Sales/Centre Manager, the Assistant Sales/Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Sales/Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Sales/Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Key Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Perks and Packages:

• Gross Salary of $3,500 - $4,000
• Monthly Performance Incentive Bonuses up to $1,400
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Responsibilities:

• Lead daily operations (including opening and closing) efficiently through guiding team members
• Induct, mentor and train junior staff to achieve guest satisfaction
• Recommend and up-sell menu items as well as advise guests on any ongoing promotions to achieve revenue targets
• Enhance customer service quality by ensuring action plans are carried out
• Implement plans to ensure efficient use of resources and minimize wastage
• Provide prompt and excellent customer service to guests
• Cultivate a cohesive, collaborative and high-performing culture to heighten staff morale
• Strategize manpower planning to support operational needs within budget
• Handle guest complaints with care and provide service recovery options
• Ensure smooth implementation of new F&B products
• Ensure cleanliness of restaurant at all times
• Manpower planning

Requirements:

• Diploma in any field
• At least 3 years of relevant experience and experience in managing a team
• Excellent communication, interpersonal, leadership and organisational skills
• Able to perform in a fast paced environment
• Willing to work 5 days rotating shift, on weekends and public holidays
• Business and financial acumen to achieve profitability targets will be advantageous

5 DAYS WORK!

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply