Customer Service, Assistant Manager

Customer service operations management

· Oversee the end-to-end order processing workflow to ensure timely and accurate order fulfillment.

· Address customer inquiries, complaints, and escalations promptly, maintaining a professional and solutions-oriented approach.

· Monitor and track delivery status, ensuring customers are informed of progress and any delays.

· Manage backorder follow-ups, ensuring timely resolution and customer communication.

· Review and approve customer discrepancies submissions such as claims and credit memos, within the SAP system.

· Collaborate with the warehouse and logistics teams to manage outbound order volumes and provide accurate forecasts for budgeting and manpower planning.

Customer relationship and communication

· Conduct regular meetings with customers, internal staff, and cross-departmental teams to foster strong relationships and address issues.

· Monitor and follow up on overdue payments from customers, ensuring timely resolution and maintaining positive relationships.

· Travelling to meet up with suppliers as and when necessary.

Compliance and performance reporting

· Ensure compliance with Security Export Control regulations, including customer and end-user screening, as required.

· Prepare annual sales forecasts and update quarterly revisions based on actual performance and market conditions.

· Monitor monthly sales expectations, analyze variances, and identify key factors affecting sales trends and volume.

· Prepare and present monthly KPI reports for management meetings, highlighting achievements, challenges, and areas for improvement.

Team development & administration

· Set departmental objectives and establish key performance indicators (KPIs) for individual team members to align with company goals.

· Approve staff leave requests through the system, ensuring adequate coverage and smooth operations.

· Yearly and/or half-yearly goal settings with staff and half-yearly appraisals.

· Additional tasks assigned by management.

REQUIREMENTS

· Minimum Diploma from Polytechnics.

· At least 3 years of relevant working experience in customer service, order management and delivery management.

· Proven experience in customer service operations managerial role.

· Excellent communication skills, both verbal and written, with a focus on customer relationship management.

· Ability to manage multiple priorities in a fast-paced environment.

· Knowledge of SAP is an advantage.

· Proficient in Microsoft Excel including functions such as VLOOKUP, PivotTables, and IF functions.

· Willingness to travel occasionally for work-related purposes.

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)

Taking care of the daily operations

The site’s daily operations will be at the heart of your role. As the person in charge, you’ll help the site managers provide high-quality property management services and plan the site’s daily operational activities. You need to constantly wear your proactive hat as you will be responsible in the site’s upkeep and emergency/crisis management plans.

Winning clients’ trust and confidence

At JLL, we value client satisfaction above all else; and an ideal candidate will uphold this vision. As property officer, you’ll ensure that we constantly satisfy our clients with excellent services that meet their business needs. You’ll also see to it that the site’s operation complies with relevant building statutory requirements. Likewise, you’ll champion good working relationships with various people such as council members, residents and your team member.

Sound like you? To apply you need to be:

Knowledgeable and experienced

Do you have a strong grip of BMSMA laws related to a condominium? Do you have two to three years’ experience in residential property management? Are you an ace in Microsoft Office Software and condominium management software? If you said yes to all these, then we are more than happy to work with you.

Professional and efficient

An ideal candidate is well-versed in both oral and written communication and possesses positivity and a can-do attitude. Likewise, an excellent property executive effectively resolves conflicts while maintaining professionalism in the process. Most importantly, an ideal candidate can efficiently work in a fast-paced environment and has a solid know-how of the most recent technology. If you have all these qualities, then you are what we’re looking for.

What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Job Description

• Industry/ Organization Type: Manufacturing (Gas Appliances)
• Position Title: Assistant Project Manager
• Working Location: Ubi
• Working Hours: 5 days (Mon – Fri, 830am – 530pm)
• Salary Package: Basic salary up to $5,000 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Start and oversee projects.
• Manage specific projects from planning to execution.
• Plan and organize tasks to meet project deadlines.
• Hold weekly meetings with management to share progress updates.
• Monitor projects and make adjustments to keep them on track.
• Maintain good client relationships by clearly explaining tasks and deadlines.
• Ensure all projects progress smoothly without neglect.
• Regularly confirm budgets with your superior and adjust as needed.
• Attend site meetings, research market info, and submit weekly reports to the project manager.

APPLY NOW!!!

• Bachelor’s degree in civil, mechanical, electronic engineering or equivalent
• At least 5 years of project experience.
• Understanding of MEP building systems (Mechanical, Electrical, and Plumbing).
• Knowledge of legal issues and safety standards.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72105 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing (Machinery)
• Position Title: Assistant Manager (Sales) / Assistant Sales Manager
• Working Location: Clementi
• Working Hours: 5.5 days (Monday to Friday 8.30 AM – 5.30 PM, Saturday 8.30 AM – 12.30 PM)
• Salary Package: Basic Salary up to $5,000 + Transport Allowance + Bonus + Commission
• Duration: Permanent Role

Key Responsibilities

• Market company’s entire product range and prospects for customers across assigned territories.
• Manage the entire customer sales cycle, including pre-sales, post-sales, etc.
• Respond to the functional and technical aspects of customers' requests for quotations, enquiries, and orders.
• Responsible for representing products to customers and at field events such as conferences, seminars, exhibitions, or trade shows.
• Develop sales tactics, set sales targets, and proceed to meet targets set for designated areas.
• Coordinate with other departments to organize work processes.
• Perform timely management reports.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Business, Marketing, Engineering, or relevant discipline.
• Minimum 2 years of sales experience in a similar industry.
• Knowledge in Machinery & Generators (Standby Generator/Parallel Generator) would be an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67182 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• MNC
• Permanent Position
• Proven experience in payroll
• Strong knowledge of payroll principles, taxation, and labor laws in Singapore

Our client, a leading quality food provider and wholesale, is looking for suitable talents to join their growing business as Assistant HR Manager.

RESPONSIBILITIES:

1. Payroll Management:

• Manage end-to-end payroll processing, ensuring timely and accurate salary proration, CPF submissions, and statutory payments.
• Ensure accurate bank details and timely submission of bank files; provide payroll GL to finance for reconciliation, file IR21 for foreign resignees and annual IR8A.
• Prepare payroll-related reports for management, government agencies, and auditors.
• Assist in payroll system upgrades and maintain the confidentiality of payroll data.

2. Talent Acquisition & Training:

• Manage full-cycle talent acquisition, including job postings, resume screening, interviews arrangement, reference checks, and onboarding/offboarding.
• Draft and update job descriptions.
• Assist in talent retention strategies.
• Handle work pass applications & renewals and ensure compliance with local regulations.
• Maintain applicant tracking system.
• Implement and execute training plans and conduct trainings as well as post-training evaluations.
• Assist in organizing and coordinating training programs, workshops, and seminars.

3. HR Operations:

• Administer employee lifecycle events (contract renewals, internal transfers, probation, promotions, etc.) and maintain accurate employee records.
• Coordinate onboarding, benefits management (insurance, leaves, claims), and support HR policy implementation.
• Conduct employee engagement initiatives and manage surveys.

4. Administration:

• Support the organization of company events (festivals, anniversaries, team-bonding).
• Assist in preparing reports, presentations, and other administrative tasks.

REQUIREMENTS:

• Diploma in HR/Business Management or equivalent.
• Minimum 3-4 years of experience in payroll processing and HR administration/HR operations.
• Minimum 1-2 years of experience leading a small team.
• Proficient in Infotech payroll software, Microsoft Excel, and related tools.
• Strong knowledge of payroll principles, taxation, and labor laws in Singapore.
• Excellent communication, organizational, and time management skills, with the ability to handle confidential information with discretion.

OTHER INFORMATION:

• Location: North
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job Scope:

• Ensure all hospitality policies are implemented
• Build meaningful and professional relationships with residents and family members
• Ensure all households are equipped with clean linens, kitchen items etc for a comfortable stay
• Ensure family members are updated on the residents well- being in terms of activities, outdoors events etc.
• Handle complaints when necessary
• Conduct essential hospitality training for Care Staffs
• Supervise and evaluate Care Staff service delivery
• Ensure all records are kept properly and consistently
• Prepare reports for Head, Hospitality reviewaa

Job Requirement:

• Min Diploma and above in any qulifications
• Prior experience in hotel / hospitality industry is an added advantage
• Able to start work immediately or within a short notice

All interested applicants, please send in your resume to: [email protected]

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

· Supervising a team and ensure smooth operation

· Responsible for the sales of products

· Handle inventory management, housekeeping and merchandising

· Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.

· Process payments by totaling purchases; processing cash or other credit cards

· Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

· 6 days roster based (retail hour 11am to 10pm)

· 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

• Social Media Management
• Digital Ad
• Prior experience working with social media agencies

Job Scope:

• Assist to develop and implement social media strategies, to increase brand awareness, engagement, acquisition, and usage of the Group’s products and services
• Collaborate with appointed agency to develop engaging social media content
• Propose appropriate social media content and media buy strategies
• Manage ad campaigns to optimise FB/IG ads within campaign budget
• Analyse campaign performance, focusing on improving performance and ad ROIs, and tracking relevant metrics to measure campaign success
• Review quarterly reports (from appointed agency) to track performance and identify areas for improvement and opportunities
• Consolidate and provide data for reporting purposes and to benchmark results against industry standards
• Work with agency to manage social media queries, ensuring that customers’ issues are addressed
• To keep abreast of the latest social media trends, tools, and best practices
• Work with stakeholders to ensure timelines and deliverables are met for the execution of campaigns
• Assist in ad-hoc duties as assigned

Requirements:

• Possess a Degree in Marketing / Communications or related discipline
• Possess at least 5 years of Marketing / Communications experience including 2 years in social media management
• Experienced in managing digital ads including Meta ads (FB and IG), Tik Tok, Google ads, etc
• Prior experience working with social media agencies
• Strong understanding of social media platforms and their respective audiences
• Proficiency in graphic design software (Eg Photoshop, Illustrator, InDesign, etc.)
• Proficiency in social media management tools (especially Meta Business Suite)
• Knowledge in video editing tools is advantageous thou not mandatory
• Some familiarity with SEO and web traffic metrics.
• Possess the ability to generate innovative content ideas, creative thinking and strong analytical skills
• An independent team player who is resourceful and able to multitask and thrive in ambiguity
• Strong written and verbal communication skills

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

• Monitor employee teamwork and guest satisfaction on a daily basis.
• Ensure overall store image is maintained and the brand is well represented at all times.
• Manage service manpower planning, including planning on weekly duty roster to ensure optimum use of manpower.
• Supervise all service functions and operations in the outlet.
• Train, guide and motivate service staff.
• Communicate daily and act as liaison between staff and superiors.
• Responsible for daily opening and closing duties in the outlet and ensure proper execution.
• Perform stock inventory.
• Handling of daily sales transactions and cash float.
• Ensure overall outlet cleanliness and housekeeping.
• Administer all paperwork effectively.
• Assist Outlet Manager in the execution of his/her duties and takes over some of the routine tasks during his/her absence.
• Minimum 2 years of supervisory experience in F& B restaurants or similar.
• Passionate in Customer Service & F&B.
• Willing to perform shifts work and work on weekends and public holidays.

Liberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road.

They are searching for an Assistant Guest Experience Manager to elevate their customer's overall experience for their time booked with the hotel. The role is responsible to ensure guest satisfaction throughout their stay, address any concerns, promote services and amenities, and uphold high standards of service quality.

Key Responsibilities:

• Supporting daily operations within the Guest Experience team, aligning departmental objectives, fostering teamwork, and meeting key performance indicators (KPIs).
• Creating exceptional guest experiences by exceeding expectations, including personalized attention for VIPs.
• Leading and training the Guest Experience team, ensuring staff are equipped and guided to perform effectively.
• Mentoring new team members to enhance their skills and confidence in their roles.
• Conducting pre-shift briefings to highlight VIP arrivals and special events for the day.
• Sharing innovative ideas and suggestions for continuous improvement in guest service.
• Managing the front desk queue, assisting with arrivals, and facilitating express check-outs.
• Welcoming guests upon arrival, addressing inquiries and complaints efficiently, and providing exceptional service.
• Gathering and sharing guest feedback with the Guest Experience Manager to enhance service delivery.
• Addressing complaints promptly, taking appropriate action, and escalating complex cases when necessary.
• Building relationships with VIPs and regular guests by recognizing preferences and ensuring personalized service.
• Coordinating with relevant departments to arrange amenities for special occasions like birthdays or honeymoons.
• Responding promptly to calls and email inquiries, updating guest profiles, and communicating special requests to relevant teams.
• Handling mail, packages, and other guest-related services as required.
• Remaining composed during emergencies or peak activity and adhering to safety procedures.
• Participating in daily briefings, shift handovers, and team meetings to ensure smooth operations.
• Staying updated on hotel products, services, promotions, and local tourism offerings to assist guests effectively.
• Demonstrating an environmentally conscious approach to tasks and responsibilities.
• Proficiently using hotel operating systems such as OnQ PM, Kipsu, and HotSOS.
• Performing other duties as assigned by the Guest Experience Manager or Front Office leadership.

Qualifications and Skills:

• A minimum of 4 years’ experience in the hospitality, leisure, or retail sectors.
• Strong organizational and problem-solving skills with a calm and efficient demeanor.
• Excellent communication and presentation skills.
• A passion for delivering outstanding guest service.
• Resilience, accountability, and the ability to handle high-pressure situations.
• Flexibility and adaptability to various work scenarios.

The role welcomes individuals who are also looking to enter the hospitality sector and transiting from adjacent roles in Air Service Crew, Luxury Retail, and even Guest Relations/hosting in F&B.

Our client is seeking an experienced Assistant Production Manager to lead a dynamic team of assembly operators. The successful candidate will have a solid background in factory assembly operations and a strong understanding of LEAN manufacturing principles. This role requires a hands-on leader who is passionate about continuous product improvement and driving operational excellence. Performance incentives will be provided for exceeding key production targets.

Responsibilities:

• Lead and manage a team of assembly operators, ensuring production goals and timelines are met.
• Oversee day-to-day factory operations, maintaining high standards of efficiency and product quality.
• Implement and promote LEAN manufacturing processes to enhance productivity and reduce waste.
• Identify opportunities for product improvement and actively contribute to problem-solving and process optimization.
• Collaborate with cross-functional teams to ensure smooth workflow and address any production-related issues.
• Monitor team performance and provide coaching to assembly operators to ensure high-quality output.
• Uphold safety protocols and ensure a safe working environment for all production staff.
• Develop strategies to meet and exceed key performance indicators, with incentives tied to production targets.

Requirements:

• Proven experience in a factory production environment, with a focus on assembly operations.
• Strong leadership skills, with experience managing teams of assembly operators.
• Knowledge of LEAN manufacturing processes and product improvement methodologies.
• Ability to lead by example, motivating team members to achieve operational excellence.
• Excellent problem-solving skills with a proactive approach to identifying and addressing production challenges.
• Strong organizational and time management skills to ensure efficient workflow.
• Prior experience working with performance-based incentives is an advantage.
• Ability to work under pressure and meet tight deadlines while maintaining high-quality standards.
• Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License: 19C9782 (Cultivar Asia Pte Ltd)

EA Personnel: R1326341 (Ng Zhenyu)

Email: [email protected]

Primary Duties and Responsibilities:

•Instructing crew members on proper handling practices and excellent customer service

•Implementing food handling and safety guidelines

•Overseeing the daily activities of the Crew Members

•Scheduling work shifts and ensuring that the Crew Members report on time

•Ensuring that the store and kitchen equipment are in proper working order

•Keeping a track of store supplies and placing orders for new stock

•Addressing customer queries and complaints

•Advising customers on menu items and other pricing details

•Training and mentoring new Crew Members

Experience and Qualifications:

•Minimum 5 years of experience as a Crew Leader or Crew Member in the F&B industry

•Holding a valid food handler’s license or certification in food safety mandatory

•Complete knowledge of various food handling practices, guidelines, and industry standards

•Excellent organizational and time management skills

•Strong communication and interpersonal skills

•Good analytical and problem-solving skills

•Highly motivated, hygienic, and detail-oriented individual

•Excellent leadership skills

•Ability to work in a fast-paced environment and handle stressful situations

•Ability to offer excellent customer service

• Working Location: Beach Road
• Mon - Fri: 9am - 6pm

What you'll be doing

• Managing the day-to-day financial operations, including accounts payable, accounts receivable, and payroll processing
• Preparing and analyzing financial reports, budgets, and forecasts to provide valuable insights to the leadership team
• Ensuring compliance with relevant financial regulations and internal policies
• Developing and implementing financial strategies to improve efficiency and profitability
• Collaborating with cross-functional teams to support business decision-making
• Supervising and mentoring the finance team to foster a high-performing and engaged workforce

What we're looking for:

• At least 5 years experience in a finance or accounting role
• Strong knowledge of financial principles, accounting standards, and regulatory requirements

What's Next:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Jere Ng Kheng Yin
Registration Number: R24124990
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Key Responsibilities:

• Develop and implement effective procurement strategies to meet the needs of outlet ensuring cost optimization.
• Identify, evaluate, and negotiate with vendors to secure favorable terms and maintain strong supplier relationships.
• Monitor and ensure timely and efficient supplier performance to meet operational requirements.
• Negotiate contracts, manage purchase orders, and ensure compliance with company policies while addressing and resolving procurement-related issues promptly.
• Support operational needs by addressing procurement-related matters to ensure smooth service delivery across all outlets.

Qualifications:

• At least 3-5 years of experience in procurement, purchasing, or as a buyer within the F&B industry.
• Strong negotiation skills with a proven track record of securing cost-effective deals.
• Excellent organizational and time management skills with a keen eye for detail.
• Proficiency in inventory management systems and Microsoft Office Suite.

Perks & Benefits:

• Birthday leave.
• Comprehensive medical and dental insurance.
• Staff discounts across all 8 outlets in Singapore.

Job Description

• Industry/ Organization Type: Manufacturing/ Prefabricated Steel
• Position Title: Assistant Sales Manager
• Working Location: Tuas (Transport pick up in the West areas)
• Working Hours: Mon to Fri, 8am to 5pm / 9am to 6pm
• Salary Package: Up to $5,000 + Car Allowance + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Develop and expand existing customer accounts while acquiring new ones through sales quotations and closing sales.
• Manage sales activities, including addressing customer inquiries, conducting site visits, coordinating orders, and collecting payments.
• Collaborate closely with other sales personnel to execute marketing and sales activities.
• Perform other ad hoc assignments as required.

APPLY NOW!!!

• At least NITEC or its equivalent.
• Minimum 1 year of experience in construction building material with good network in construction industry

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70573 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

You get to enjoy 5-day work week. Join Ippudo and you will enjoy the fun in our family!

Job Duties:

Customer Focus:

• Bring customers to their tables.
• Serving of food and beverages
• Clearing and setting up of tables
• Preparation of condiments, beverages and desserts
• Sending of bills and cashiering
• Wiping of utensils
• Cleaning of store – mopping, sweeping, wiping of glass and mirrors, etc.
• Attending to customers’ needs
• Answering phone call and customers’ inquiries
• Making daily sales report and updating maintenance report
• Recording food loss and handling of cash
• Item management (ingredients, products, etc.)
• Store Management (equipment, petty cash, etc.)
• Ordering from suppliers, maintaining inventory list and stocktaking
• Training and coaching of staff
• Planning of schedules and section planning
• Learn about food and beverage knowledge, and company’s culture
• Leading store’s daily meeting – reviewing operations and sales
• Handling and resolving incidents and customers’ complaints
• Reporting to the Store Manager/District Manager
• Communicate and share information with staff as well as departments in HQ
• Providing suggestion and feedback regarding store operations and promotions
• Interviewing and selection of part time employees
• Analyse sales report and sales figures
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• Candidates must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management or equivalent
• At least 1-2 year(s) of working experience in the related field is required for this position
• Good interpersonal and communication skills
• Independent, self-motivated, resourceful and reliable
• Problem solver and has passion to think out of the box to achieve desires outcome
• Able to work efficiently under pressure

Benefits:

• 5-day work week
• Variable bonus
• Attendance award
• Meal provided
• Birthday voucher
• Staff Discount
• Leave
• Medical benefits
• Long Service Award

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department

2. Liase with operation manager on planning and execution of tasks/projects

3. communicate HR Department for manpowper planning and if required conduct interview.

4. Assist Operation manager to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Job Description:

• In this position you will be responsible for ensuring that all crew members onboard meet the minimum requirements and that all records are kept up to date.

• As the Assistant crewing Manager you will act as council for other team members to come and consult for advice.

• Responsible for following up on all delegated tasks to Crew Coordinator/Crewing Assistance as required.

• Must have an overall thorough understanding of crew budget, Initiate crew budget preparation or renewal, monthly invoicing etc.

• Ensure incoming and outgoing invoices are monitored, followed up and approved as required.

• Follow up on crew performance on board and monitor career development of assigned crew.

Qualifications:

• High School or equivalent education.

• 3 years previous experience in a similar role/ shipping industry.

• Computer skills.

• Develop and implement tax strategies that align with the company's business objectives.
• Provide tax advice and guidance to other departments within the company.
• Manage the preparation and filing of all tax returns and compliance activities
• Ensure timely and accurate payment of all tax liabilities.
• Stay updated on changes in tax laws and regulations and assess their impact on the company's tax position.
• Identify and evaluate tax planning opportunities to minimize tax liabilities.
• Manage relationships with external tax advisors and authorities.
• Ensure compliance with transfer pricing regulations and coordinate tasks across the group.

Requirements:

• Bachelor's degree in accounting, finance, or a related field
• CPA/ ACCA certified
• At least 10 years of experience in tax management, preferably in a MNC company or a public accounting firm
• Strong knowledge of tax laws and regulations
• Proven experience in tax compliance and planning
• Experience with tax planning, compliance, and audit activite

Interested candidates who wish to apply for the advertised position, please click on the APPLY button.

EA License No.: 13C6305

Registration No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Chemical Manufacturing
• Position Title: Leader (Group Finance) / Assistant Finance Manager
• Working Location: Jurong East
• Working Hours: Monday to Friday (8.15 AM – 5 PM / 9.15 AM – 6 PM)
• Salary Package: Basic Salary up to $6,500 + AWS + Bonus + Flexible Benefits
• Duration: Permanent

Key Responsibilities

• Manage financial oversight and directly prepare quarterly, semi-annual, and yearly financial reports.
• Address tax-related inquiries, including corporate income, property, and withholding taxes, and understand tax agreement applications in local and international contexts.
• Communicate with tax authorities in Singapore, Malaysia, and Indonesia regarding relevant tax matters.
• Ensure compliance with FATCA, OFAC, and global tax reporting requirements (CBCR).
• Update and draft internal control protocols.
• Process and approve banking transactions, respond to bank inquiries and negotiate contracts.
• Carry out financial consolidation tasks for joint ventures, associates, and related parties.
• Oversee the management of a large volume of fixed assets and deferred taxes.
• Prepare detailed financial statements and assist with audit-related documentation.
• Handle obligations related to the Economic Development Board (EDB) and Singapore statistical reporting (SingStat).
• Manage both internal and external audits.
• Oversee the processing and approval of daily financial transactions.
• Apply in-depth knowledge of International Financial Reporting Standards (IFRS), Singapore Financial Reporting Standards (SFRS), and Income Tax Acts (ITA).

APPLY NOW!!!

• Bachelor's Degree in accounting or finance or a similar qualification.
• Minimum 3 years of experience in a supervisory role within the finance sector.
• Experience with SAP is beneficial.
• Able to travel overseas when required.
• Current CA/CPA membership or equivalent would be an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
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Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Assistant Finance Manager (Client Accounting Division)

DR Consultancy Services Pte Ltd “(DRC)” is a boutique corporate services provider and recruitment firm based in Singapore’s CBD. We are looking for a part-time Asst. Finance Manager (2-3 days a week) who is willing to work within a small but fun team in the Corporate Services division. Our division office is located 3 minutes’ walk opposite Telok Ayer MRT.

Main responsibilities:

• Prepare Annual Financial Reports
• Ensure timely performance and completion of month-end reconciliation
• Prepare reports for management and statutory reporting
• Maintain subsidiary accounts by verifying, allocating, and posting transactions
• Prepares financial reports by collecting, analysing, and summarising account information (mainly bank statements)
• Prepare corporate tax accruals for the year-end accounts
• Prepare XBRL files in the ACRA system
• Liaises with auditors during year-end audits
• Prepare monthly salary slips for clients

Role requirements:

• 10 or more years of experience in accounting and drafting financial statements
• Strong problem solving and analytical skills, including the ability to identify issues and suggest solutions
• Able to operate QuickBooks accounting software
• Advanced Excel skills
• Able to work independently
• Attention to details
• Able to work with multi-cultural teams out of Singapore
• Fluency in English

Salary will be commensurated with qualifications and work history. We regret only shortlisted candidates will be contacted.

1. Human Resources Assistance

· Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment.

· Create good working environment and develop subordinates by identifying areas that needs training and action to support it.

· Orientate and train employees to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual.

· Manage an efficient team of service staff by taking an active interest in their welfare and development.

2. Operational Assistance

· Ensure daily opening and closing duties in the outlet are properly executed.

· Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.

· Maintain high level of customer service as per QSC standards.

· Ensure overall store image is maintained and the brand is always well represented at all times.

· Monitor opening and closing duties of the outlet.

· Communicate daily and act as liaison between operations staff

and management.

· Ensure that POS system is operational and accurate at all times.

· Provide co-ordination and services for both kitchen and service.

· Report on time, in proper uniform and grooming.

· Provide suggestion or develop new SOP to improve on operation.

· Execute any other duties as requested by immediate superiors.

3. Financial Assistance

· Achieve Business KPIs set by management.

· Monitor food and stocks wastage in the outlet.

· Managing of daily sales transactions and cash float.

· Monitor handling of vouchers, discount, cash, petty cash and tips in the outlet is adhere to company’s cash handling policy and guidelines.

· Verify & process daily and monthly payroll (Timesheet).

4. Administration Assistance

· Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.

· Maintain an attractive and an orderly appearance in the outlet.

· Prepare the daily sales report.

· Monitor proper ordering, receiving, storage procedures are being followed.

5. Promotion Assistance

· Motivate, guide and train the staff in upselling the food and beverage items.

· Attend to guest requests and attend to guest complaints as required.

Ensure that all staff are properly informed on the promotions and information.

Skills

· Possess effective management skills.

· Possess capability to lead, motivate and manage subordinates.

· Good command of spoken English.

· PC literate with knowledge in MS Office.

Education

· Min. Diploma in F&B management or any related fields.

Experience

· At least 3 years of experience management in Food and Service Operations.

Benefits

· Staff Discount

· Medical Benefits

· Meal Benefits

· Career Progression

Responsibilities:

• Oversee the daily operations of the Centre
• Provide quality customer service through understanding of customers’ queries and needs
• Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
• Work closely with District Manager to actively retain students and achieve enrolment targets
• Reporting of student enrolment, assessments and withdrawal to HQ
• Ensure student management system is updated on a timely basis for all student movements
• Assist customers on payment related matters and actively monitor/chase for outstanding payments
• Manage the petty cash float kept in the Centre
• Safeguard the safety and welfare of our students
• Ensure the cleanliness of the Centre is well maintained and meets the safe management requirements for Covid-19
• Ensure that student resources, stationery and merchandise are well stocked in the Centre
• Monitor and escalate any urgent/complex issues to management
• Any other ad hoc duties

Experience and qualifications:

• Diploma level and above
• Minimum 3 years of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries
• Proficiency in Microsoft Office and knowledge of ERP software

The Candidate to have the following traits:

• Possess good spoken and written communication skills
• Proactive with good organisational skills and time management
• Kind and nurturing approach when interacting with children
• Demonstrates conflict resolution skills to resolve challenging customer issues and feedbacks
• Adaptable and keen to work in a fast-paced environment

Company benefits:

• Medical and dental benefits
• Birthday leave
• Incentive program
• Staff discount for I Can Read lessons

Working hours:

• Wednesday to Friday from 1.00pm to 9.00pm
• Saturday and Sunday from 9.00am to 6.00pm

Our client, a leading international professional services provider, is expanding its corporate secretarial team and seeks a dynamic professional to join as a Corporate Secretarial Assistant Manager or Manager.

In this role, you will be responsible for all governance and compliance matters for a portfolio of clients.

Requirements:

• ICSA-qualified Chartered Secretary or LLB degree with 6+ years of relevant experience, including public-listed companies.
• Strong knowledge of the Companies Act and Code of Corporate Governance.
• Excellent client servicing, problem-solving, and interpersonal skills.

Please contact Sindhu at +65 8784 1396 or email your cv directly to [email protected] in word format with subject title - Corporate Secretarial.

Please note that due to the high number of applications only shortlisted candidates will be contacted. We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1981753