Job Description

• Industry/ Organization Type: Manufacturing (Gas Appliances)
• Position Title: Assistant Project Manager
• Working Location: Ubi
• Working Hours: 5 days (Mon – Fri, 830am – 530pm)
• Salary Package: Basic salary up to $5,000 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Start and oversee projects.
• Manage specific projects from planning to execution.
• Plan and organize tasks to meet project deadlines.
• Hold weekly meetings with management to share progress updates.
• Monitor projects and make adjustments to keep them on track.
• Maintain good client relationships by clearly explaining tasks and deadlines.
• Ensure all projects progress smoothly without neglect.
• Regularly confirm budgets with your superior and adjust as needed.
• Attend site meetings, research market info, and submit weekly reports to the project manager.

APPLY NOW!!!

• Bachelor’s degree in civil, mechanical, electronic engineering or equivalent
• At least 5 years of project experience.
• Understanding of MEP building systems (Mechanical, Electrical, and Plumbing).
• Knowledge of legal issues and safety standards.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72105 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Scope:

• Ensure all hospitality policies are implemented
• Build meaningful and professional relationships with residents and family members
• Ensure all households are equipped with clean linens, kitchen items etc for a comfortable stay
• Ensure family members are updated on the residents well- being in terms of activities, outdoors events etc.
• Handle complaints when necessary
• Conduct essential hospitality training for Care Staffs
• Supervise and evaluate Care Staff service delivery
• Ensure all records are kept properly and consistently
• Prepare reports for Head, Hospitality reviewaa

Job Requirement:

• Min Diploma and above in any qulifications
• Prior experience in hotel / hospitality industry is an added advantage
• Able to start work immediately or within a short notice

All interested applicants, please send in your resume to: [email protected]

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

· Supervising a team and ensure smooth operation

· Responsible for the sales of products

· Handle inventory management, housekeeping and merchandising

· Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.

· Process payments by totaling purchases; processing cash or other credit cards

· Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

· 6 days roster based (retail hour 11am to 10pm)

· 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

• Social Media Management
• Digital Ad
• Prior experience working with social media agencies

Job Scope:

• Assist to develop and implement social media strategies, to increase brand awareness, engagement, acquisition, and usage of the Group’s products and services
• Collaborate with appointed agency to develop engaging social media content
• Propose appropriate social media content and media buy strategies
• Manage ad campaigns to optimise FB/IG ads within campaign budget
• Analyse campaign performance, focusing on improving performance and ad ROIs, and tracking relevant metrics to measure campaign success
• Review quarterly reports (from appointed agency) to track performance and identify areas for improvement and opportunities
• Consolidate and provide data for reporting purposes and to benchmark results against industry standards
• Work with agency to manage social media queries, ensuring that customers’ issues are addressed
• To keep abreast of the latest social media trends, tools, and best practices
• Work with stakeholders to ensure timelines and deliverables are met for the execution of campaigns
• Assist in ad-hoc duties as assigned

Requirements:

• Possess a Degree in Marketing / Communications or related discipline
• Possess at least 5 years of Marketing / Communications experience including 2 years in social media management
• Experienced in managing digital ads including Meta ads (FB and IG), Tik Tok, Google ads, etc
• Prior experience working with social media agencies
• Strong understanding of social media platforms and their respective audiences
• Proficiency in graphic design software (Eg Photoshop, Illustrator, InDesign, etc.)
• Proficiency in social media management tools (especially Meta Business Suite)
• Knowledge in video editing tools is advantageous thou not mandatory
• Some familiarity with SEO and web traffic metrics.
• Possess the ability to generate innovative content ideas, creative thinking and strong analytical skills
• An independent team player who is resourceful and able to multitask and thrive in ambiguity
• Strong written and verbal communication skills

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

• Monitor employee teamwork and guest satisfaction on a daily basis.
• Ensure overall store image is maintained and the brand is well represented at all times.
• Manage service manpower planning, including planning on weekly duty roster to ensure optimum use of manpower.
• Supervise all service functions and operations in the outlet.
• Train, guide and motivate service staff.
• Communicate daily and act as liaison between staff and superiors.
• Responsible for daily opening and closing duties in the outlet and ensure proper execution.
• Perform stock inventory.
• Handling of daily sales transactions and cash float.
• Ensure overall outlet cleanliness and housekeeping.
• Administer all paperwork effectively.
• Assist Outlet Manager in the execution of his/her duties and takes over some of the routine tasks during his/her absence.
• Minimum 2 years of supervisory experience in F& B restaurants or similar.
• Passionate in Customer Service & F&B.
• Willing to perform shifts work and work on weekends and public holidays.

Liberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road.

They are searching for an Assistant Guest Experience Manager to elevate their customer's overall experience for their time booked with the hotel. The role is responsible to ensure guest satisfaction throughout their stay, address any concerns, promote services and amenities, and uphold high standards of service quality.

Key Responsibilities:

• Supporting daily operations within the Guest Experience team, aligning departmental objectives, fostering teamwork, and meeting key performance indicators (KPIs).
• Creating exceptional guest experiences by exceeding expectations, including personalized attention for VIPs.
• Leading and training the Guest Experience team, ensuring staff are equipped and guided to perform effectively.
• Mentoring new team members to enhance their skills and confidence in their roles.
• Conducting pre-shift briefings to highlight VIP arrivals and special events for the day.
• Sharing innovative ideas and suggestions for continuous improvement in guest service.
• Managing the front desk queue, assisting with arrivals, and facilitating express check-outs.
• Welcoming guests upon arrival, addressing inquiries and complaints efficiently, and providing exceptional service.
• Gathering and sharing guest feedback with the Guest Experience Manager to enhance service delivery.
• Addressing complaints promptly, taking appropriate action, and escalating complex cases when necessary.
• Building relationships with VIPs and regular guests by recognizing preferences and ensuring personalized service.
• Coordinating with relevant departments to arrange amenities for special occasions like birthdays or honeymoons.
• Responding promptly to calls and email inquiries, updating guest profiles, and communicating special requests to relevant teams.
• Handling mail, packages, and other guest-related services as required.
• Remaining composed during emergencies or peak activity and adhering to safety procedures.
• Participating in daily briefings, shift handovers, and team meetings to ensure smooth operations.
• Staying updated on hotel products, services, promotions, and local tourism offerings to assist guests effectively.
• Demonstrating an environmentally conscious approach to tasks and responsibilities.
• Proficiently using hotel operating systems such as OnQ PM, Kipsu, and HotSOS.
• Performing other duties as assigned by the Guest Experience Manager or Front Office leadership.

Qualifications and Skills:

• A minimum of 4 years’ experience in the hospitality, leisure, or retail sectors.
• Strong organizational and problem-solving skills with a calm and efficient demeanor.
• Excellent communication and presentation skills.
• A passion for delivering outstanding guest service.
• Resilience, accountability, and the ability to handle high-pressure situations.
• Flexibility and adaptability to various work scenarios.

The role welcomes individuals who are also looking to enter the hospitality sector and transiting from adjacent roles in Air Service Crew, Luxury Retail, and even Guest Relations/hosting in F&B.

Our client is seeking an experienced Assistant Production Manager to lead a dynamic team of assembly operators. The successful candidate will have a solid background in factory assembly operations and a strong understanding of LEAN manufacturing principles. This role requires a hands-on leader who is passionate about continuous product improvement and driving operational excellence. Performance incentives will be provided for exceeding key production targets.

Responsibilities:

• Lead and manage a team of assembly operators, ensuring production goals and timelines are met.
• Oversee day-to-day factory operations, maintaining high standards of efficiency and product quality.
• Implement and promote LEAN manufacturing processes to enhance productivity and reduce waste.
• Identify opportunities for product improvement and actively contribute to problem-solving and process optimization.
• Collaborate with cross-functional teams to ensure smooth workflow and address any production-related issues.
• Monitor team performance and provide coaching to assembly operators to ensure high-quality output.
• Uphold safety protocols and ensure a safe working environment for all production staff.
• Develop strategies to meet and exceed key performance indicators, with incentives tied to production targets.

Requirements:

• Proven experience in a factory production environment, with a focus on assembly operations.
• Strong leadership skills, with experience managing teams of assembly operators.
• Knowledge of LEAN manufacturing processes and product improvement methodologies.
• Ability to lead by example, motivating team members to achieve operational excellence.
• Excellent problem-solving skills with a proactive approach to identifying and addressing production challenges.
• Strong organizational and time management skills to ensure efficient workflow.
• Prior experience working with performance-based incentives is an advantage.
• Ability to work under pressure and meet tight deadlines while maintaining high-quality standards.
• Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License: 19C9782 (Cultivar Asia Pte Ltd)

EA Personnel: R1326341 (Ng Zhenyu)

Email: [email protected]

Primary Duties and Responsibilities:

•Instructing crew members on proper handling practices and excellent customer service

•Implementing food handling and safety guidelines

•Overseeing the daily activities of the Crew Members

•Scheduling work shifts and ensuring that the Crew Members report on time

•Ensuring that the store and kitchen equipment are in proper working order

•Keeping a track of store supplies and placing orders for new stock

•Addressing customer queries and complaints

•Advising customers on menu items and other pricing details

•Training and mentoring new Crew Members

Experience and Qualifications:

•Minimum 5 years of experience as a Crew Leader or Crew Member in the F&B industry

•Holding a valid food handler’s license or certification in food safety mandatory

•Complete knowledge of various food handling practices, guidelines, and industry standards

•Excellent organizational and time management skills

•Strong communication and interpersonal skills

•Good analytical and problem-solving skills

•Highly motivated, hygienic, and detail-oriented individual

•Excellent leadership skills

•Ability to work in a fast-paced environment and handle stressful situations

•Ability to offer excellent customer service

• Working Location: Beach Road
• Mon - Fri: 9am - 6pm

What you'll be doing

• Managing the day-to-day financial operations, including accounts payable, accounts receivable, and payroll processing
• Preparing and analyzing financial reports, budgets, and forecasts to provide valuable insights to the leadership team
• Ensuring compliance with relevant financial regulations and internal policies
• Developing and implementing financial strategies to improve efficiency and profitability
• Collaborating with cross-functional teams to support business decision-making
• Supervising and mentoring the finance team to foster a high-performing and engaged workforce

What we're looking for:

• At least 5 years experience in a finance or accounting role
• Strong knowledge of financial principles, accounting standards, and regulatory requirements

What's Next:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Jere Ng Kheng Yin
Registration Number: R24124990
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Key Responsibilities:

• Develop and implement effective procurement strategies to meet the needs of outlet ensuring cost optimization.
• Identify, evaluate, and negotiate with vendors to secure favorable terms and maintain strong supplier relationships.
• Monitor and ensure timely and efficient supplier performance to meet operational requirements.
• Negotiate contracts, manage purchase orders, and ensure compliance with company policies while addressing and resolving procurement-related issues promptly.
• Support operational needs by addressing procurement-related matters to ensure smooth service delivery across all outlets.

Qualifications:

• At least 3-5 years of experience in procurement, purchasing, or as a buyer within the F&B industry.
• Strong negotiation skills with a proven track record of securing cost-effective deals.
• Excellent organizational and time management skills with a keen eye for detail.
• Proficiency in inventory management systems and Microsoft Office Suite.

Perks & Benefits:

• Birthday leave.
• Comprehensive medical and dental insurance.
• Staff discounts across all 8 outlets in Singapore.

Job Responsibilities

• Managing an organization’s incoming collections from members, ensuring proper accounting, and maintaining effective communication with members.
• Monitor accounts to ensure timely collections.
• Manage bulk issuance of subscription fee invoices and credit notes
• Ensure refund transactions are promptly and accurately accounted
• Follow up with members regarding overdue invoices.
• Respond promptly to members’ billing-related inquiries and issues.
• Reconcile incoming collections with outstanding invoices.
• Prepare regular reports on account statues, outstanding balances, and collection efforts.
• Support month-end closing activities by reconciling all AR subledger accounts.
• Support month-end, quarter-end and year-end closing processes
• Work closely with various internal departments to resolve collection discrepancies.
• Assist in internal and statutory audit
• Ensure compliance with financial policies and procedures.
• Handle any other ad-hoc tasks being assigned as required from time to time.

Job Requirements

• Bachelor’s degree in accounting, finance, or equivalent qualification.
• 2 to 3 years’ experience in Accounts Receivable or similar role.
• Preferably proficiency in Oracle Netsuite
• Proficient in MS Excel and strong data analysis skills.
• Ability to prioritize tasks and manage timeline.

• Location: Tuas West

• Working hours: 08:00 to 17:45 (Monday to Friday)

Job responsibilities:

• Planning warehouse space
• Planning manpower resources
• Planning for efficiency in the warehouse - Using technology and innovation
• Responsible for profit and loss
• Answer customer queries on a day-to-day basis
• Attending KPI meetings with clients
• Planning training for the department
• Managing customer service officers
• Provide training for new employees
• Hands-On Approach
• Any other Duties assigned

Job Requirements:

• Experience in 3PL Operations
• Experience in warehouse operations and space utilization planning
• Proficient in planning of warehouse operations
• Proficient in manpower allocation planning and training
• Knowledge of TAPA, GMP, GDP, Halal, and other certifications
• Experience in risk assessment
• Knowledge of innovation and technology employment

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Assistant Warehouse Manager (Tuas)".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

Job Description

• Industry/ Organization Type: Manufacturing/ Prefabricated Steel
• Position Title: Assistant Sales Manager
• Working Location: Tuas (Transport pick up in the West areas)
• Working Hours: Mon to Fri, 8am to 5pm / 9am to 6pm
• Salary Package: Up to $5,000 + Car Allowance + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Develop and expand existing customer accounts while acquiring new ones through sales quotations and closing sales.
• Manage sales activities, including addressing customer inquiries, conducting site visits, coordinating orders, and collecting payments.
• Collaborate closely with other sales personnel to execute marketing and sales activities.
• Perform other ad hoc assignments as required.

APPLY NOW!!!

• At least NITEC or its equivalent.
• Minimum 1 year of experience in construction building material with good network in construction industry

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70573 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Your role as Assistant Sales Manager is to be the leader of the Sales Team.

Your role involves actively seeking new business prospects to meet sales objectives and expanding our client base. Additionally, you will cultivate and strengthen connections with new and existing clients, comprehensively understanding their requirements, offering tailored solutions, and introducing new or alternative products to address their needs.

You will work closely with the sales team, utilizing strong communication and negotiation skills to identify, upsell and cross-sell opportunities for potential and existing clients.

You will play a crucial role maintaining long-term partnerships and maximizing revenue from new and existing clients, for the company.

Duties and Responsibilities:

1. Account & Client Relationship Management:

· Develop and maintain strong relationships with assigned clients.

· Understand clients' needs, business objectives, and challenges to provide tailored solutions.

· Provide consultation and proposals for indoor plants and landscape solutions.

· Managing new and existing client accounts.

· Act as the point of contact for clients and ensure a seamless and positive experience for clients.

2. Sales Target Achievements:

· Focus on acquiring new customers to achieve revenue growth and meet sales targets

· Additionally, aim to achieve revenue retention and growth from existing customers

· Negotiate/close deals and handle customer feedback.

3. Collaboration and Coordination:

· Work closely with other departments such as operations, accounts, and CRS team.

· Ensure a coordinated approach to client management.

· Share insights and feedback from clients to improve products and services.

4. Performance Monitoring and Reporting:

· Monitor and report on sales performance.

Qualification and Criteria:

Personality traits:

1. Communication and Interpersonal Skills:

· Good communication, listening and presentation skills.

· Possess good interpersonal skills.

· Comfortable in talking to people.

2. Independence and Collaboration:

· Able to work independently and work well with others.

3. Motivation and Results Orientation:

· Self-motivated and results oriented.

Expertise:

1. Educational Background & Work experience:

· Degree or Diploma in any related field

· At least 2 years of experience holding a leadership role in Sales.

2. Analytical and Problem-Solving Skills:

· Strong analytical skills, meticulous, and a good problem-solver.

3. Negotiation and Closing:

· Strong negotiation and closing abilities.

· Ability to to understand clients' business needs and tailor solutions accordingly.

4. Adaptability and Time Management:

· Able to multi-task.

· Able to work in a fast-paced environment

5. Technology and System Proficiency:

· Comfortable in using systems such as Microsoft Dynamics 365 Business Central.

6. Adherence to Processes:

· Good in following procedures and workflows

Additional Information:

Location: East Area

Working Hours: Mondays- Fridays: 8.30am-5.30pm
5 days a week, off on weekends and PH

Transport allowance provided

Sales Incentive

Interested candidates, please click Apply or send your detailed Resume to:

[email protected]

Ascend Recruitment Pte Ltd (EA License No.: 24C2089)

Sean Ong (Reg. No.: R24122829)

Customer Service, Assistant Manager

Customer service operations management

· Oversee the end-to-end order processing workflow to ensure timely and accurate order fulfillment.

· Address customer inquiries, complaints, and escalations promptly, maintaining a professional and solutions-oriented approach.

· Monitor and track delivery status, ensuring customers are informed of progress and any delays.

· Manage backorder follow-ups, ensuring timely resolution and customer communication.

· Review and approve customer discrepancies submissions such as claims and credit memos, within the SAP system.

· Collaborate with the warehouse and logistics teams to manage outbound order volumes and provide accurate forecasts for budgeting and manpower planning.

Customer relationship and communication

· Conduct regular meetings with customers, internal staff, and cross-departmental teams to foster strong relationships and address issues.

· Monitor and follow up on overdue payments from customers, ensuring timely resolution and maintaining positive relationships.

· Travelling to meet up with suppliers as and when necessary.

Compliance and performance reporting

· Ensure compliance with Security Export Control regulations, including customer and end-user screening, as required.

· Prepare annual sales forecasts and update quarterly revisions based on actual performance and market conditions.

· Monitor monthly sales expectations, analyze variances, and identify key factors affecting sales trends and volume.

· Prepare and present monthly KPI reports for management meetings, highlighting achievements, challenges, and areas for improvement.

Team development & administration

· Set departmental objectives and establish key performance indicators (KPIs) for individual team members to align with company goals.

· Approve staff leave requests through the system, ensuring adequate coverage and smooth operations.

· Yearly and/or half-yearly goal settings with staff and half-yearly appraisals.

· Additional tasks assigned by management.

REQUIREMENTS

· Minimum Diploma from Polytechnics.

· At least 3 years of relevant working experience in customer service, order management and delivery management.

· Proven experience in customer service operations managerial role.

· Excellent communication skills, both verbal and written, with a focus on customer relationship management.

· Ability to manage multiple priorities in a fast-paced environment.

· Knowledge of SAP is an advantage.

· Proficient in Microsoft Excel including functions such as VLOOKUP, PivotTables, and IF functions.

· Willingness to travel occasionally for work-related purposes.

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)

Taking care of the daily operations

The site’s daily operations will be at the heart of your role. As the person in charge, you’ll help the site managers provide high-quality property management services and plan the site’s daily operational activities. You need to constantly wear your proactive hat as you will be responsible in the site’s upkeep and emergency/crisis management plans.

Winning clients’ trust and confidence

At JLL, we value client satisfaction above all else; and an ideal candidate will uphold this vision. As property officer, you’ll ensure that we constantly satisfy our clients with excellent services that meet their business needs. You’ll also see to it that the site’s operation complies with relevant building statutory requirements. Likewise, you’ll champion good working relationships with various people such as council members, residents and your team member.

Sound like you? To apply you need to be:

Knowledgeable and experienced

Do you have a strong grip of BMSMA laws related to a condominium? Do you have two to three years’ experience in residential property management? Are you an ace in Microsoft Office Software and condominium management software? If you said yes to all these, then we are more than happy to work with you.

Professional and efficient

An ideal candidate is well-versed in both oral and written communication and possesses positivity and a can-do attitude. Likewise, an excellent property executive effectively resolves conflicts while maintaining professionalism in the process. Most importantly, an ideal candidate can efficiently work in a fast-paced environment and has a solid know-how of the most recent technology. If you have all these qualities, then you are what we’re looking for.

What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Responsibilities:

· Team Management and Task Completion: Oversee and ensure the timely completion of assigned tasks by the teams.

· Officer Deployment and Coverage: Monitor and ensure adequate deployment and coverage of all officers according to operational requirements.

· Report Submission: Review, vet, and submit reports to clients within established deadlines.

· Client Coordination for Special Assignments: Collaborate closely with clients to arrange and execute special assignments efficiently.

· Officer Audits: Conduct regular audits to assess the performance and compliance of officers with company standards.

· Recognition and Incentives: Issue commendation incentives and certificates to officers who demonstrate exemplary performance.

· Training and Development: Conduct refresher training sessions for officers as needed to maintain high standards of performance.

· Feedback and Complaint Resolution: Carry out preliminary investigations into feedback or complaints raised by members of the public (MOP) or client, and take appropriate action.

· Handover/Takeover (HOTO) Process: Perform HOTO for officers who have resigned or been terminated, ensuring a smooth transition.

· Spot Checks: Perform routine spot checks on officers to ensure adherence to operational protocols.

· Client Support: Assist clients with queries and provide timely responses to their concerns.

· Officer Support and Guidance: Advise and support officers with their queries, ensuring they have the necessary information and guidance to perform their duties effectively.

· Others: Required to attend to ad hoc on-site work as well as attend to ad hoc calls or texts, which may be outside office hours.

Requirements:

· Minimum of 3 years of experience in operations management or a related role, preferably in the security or law enforcement company.

· Proven track record of successfully managing teams and operational tasks.

· Strong leadership and team management skills with the ability to motivate and guide teams effectively.

· Excellent communication and interpersonal skills for client liaison and officer support.

· Problem-solving and decision-making abilities, especially in handling feedback, complaints, and preliminary investigations.

· Strong ethical standards and integrity, especially when conducting investigations and audits.

· Flexibility and adaptability in handling unexpected situations or special assignments.

Reporting to the Restaurant Manager, you shall assist the Restaurant Manager to manage the business performance of the restaurant as well as the efficient running and daily operations of the restaurant, in accordance to the company’s standards. You are to assist in ensuring an efficient and profitable operations while the food,

service and hygiene standards.

KEY RESPONSIBILITIES

Sales management

- Assist Restaurant Manager in building sales and maximise profitability by effective cost control to meet desired business results.

- Analyse and evaluate sales trend and trading area.

- Guide service crew to use various selling techniques to recommend and suggest additional purchases and upsell to customers.

Operations

- Operationally equipped to manage all service sections within the restaurant and

its related functions.

- Assist Restaurant Manager in the efficient running and daily operations of the restaurant, in accordance to the company’s Standard Operating Procedure (SOP).

- Ensure smooth implementation and execution of A&P programs and new products.

- Evaluate and improve on operations and procedures.

- Assist the Managers in inventory control, food wastage and ordering.

- Maintain hygiene regulations and upkeeprestaurant cleanliness.

Staff management

- Assist Restaurant Manager in staffrecruitment, people development through training and staff retention.

- Lead and motivate staff in achieving salestargets and customer satisfaction.

- Lead and train staff in delivering excellentcustomer service quality and standards.

- Responsible for staff performance anddiscipline; monitor staff performance and conduct performance evaluation.

Service

- Assist Restaurant Manager in ensuringgood service standard; To providecustomer satisfaction and maintain effective communication with thecustomers.

- Attend to customers on food and beverages queries and complaints;resolving issues where possible and refer customers to managers when required.

- Manage and handle customer feedback and complaints in an appropriate and timely manner, aligned with company’s standards and Standard Operating Procedure (SOP).

ASSISTANT MARKETING MANAGER

An assistant marketing manager typically has a wide range of responsibilities, which can include:

· Implementing marketing plans, including creating advertisements for different media channels and buying ad space in order to promote a product or service

· Researching current trends and competitor offerings in order to develop new products or improve existing offerings

· Evaluating the effectiveness of marketing activities in order to determine whether goals were met and additional measures are needed

· Developing and executing marketing strategies and plans for products or services using knowledge of marketing principles and techniques

· Working with digital media outlets such as social media channels, blogs, video sharing sites, and news websites to promote products or services

· Researching new market segments that could be served by current offerings or identifying new opportunities within existing markets

· Preparing reports on marketing activities, including expenditures and results achieved, in order to track performance and identify areas for improvement

· Coordinating with outside vendors who help create and distribute marketing materials such as graphic designers or advertising agencies

· Managing the day-to-day operations of an organization’s marketing department, including hiring staff and overseeing their work

Description

• Assist in managing daily bakery operations.
• Supervise and train bakery staff.
• Ensure high-quality products and customer service.
• Maintain inventory levels and order supplies as needed.
• Implement strategies to increase sales and profitability.
• Ensure compliance with health and safety regulations.
• Monitor and maintain cleanliness and organization of the bakery.
• Handle customer inquiries and complaints.
• Assist in developing new recipes and menu items.
• Coordinate with suppliers and vendors.
• Prepare reports on sales and inventory.
• Assist in scheduling staff shifts.
• Conduct regular staff meetings and training sessions.
• Ensure proper storage and handling of ingredients.
• Assist in budgeting and financial planning.
• Monitor and control waste and spoilage.
• Ensure all equipment is properly maintained.
• Assist in marketing and promotional activities.
• Maintain accurate records of sales and expenses.
• Provide support to the Bakery Manager as needed.

Requirements

• High school diploma or equivalent; culinary degree preferred.
• Proven experience in a bakery or similar environment.
• Strong leadership and organizational skills.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Knowledge of baking techniques and ingredients.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in using bakery equipment and tools.
• Basic knowledge of health and safety regulations.
• Ability to lift heavy items and stand for long periods.
• Attention to detail and a commitment to quality.
• Ability to handle multiple tasks and prioritize effectively.
• Experience in inventory management and ordering supplies.
• Basic computer skills, including familiarity with POS systems.
• Ability to work well in a team environment.
• Strong problem-solving skills.
• Ability to train and motivate staff.
• Experience in budgeting and financial planning.
• Passion for baking and creating new recipes.

Pls send your resume to [email protected] to apply

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

CREATE A COMPREHENSIVE BUSINESS PLAN FOR THE RESTAURANT THAT CONSIDERS THE MARKET, LOCAL COMPETITORS, SALES REVENUE AND EXPENSES.

· PREPARE AN ACCURATE PORTRAYAL OF THE FINANCES OF THE RESTAURANT, INCLUDING BANK ACCOUNTS, SPENDING, CHECK PRICING GOALS AND FOOD COSTS.

· DEVELOP STRATEGIES TO ENTICE CUSTOMERS, INCLUDING MARKETING PLANS, ADVERTISING CAMPAIGNS, COMMUNITY OUTREACH PROGRAMS AND RESEARCH.

· ANALYZE THE RESTAURANT BUDGET WITH PERSONNEL TO FIND AND PRICE INVENTORY, REDUCE EXPENSES, REVIEW CURRENT PRICING AND ADJUST PURCHASING STRATEGIES IF NEEDED.

· CONTROL OPERATIONS BY DEVELOPING EFFECTIVE POLICIES, CREATING HIGH STANDARDS AND WORKING TO MAKE ADJUSTMENTS WHEN APPROPRIATE.

· ENSURE AN OUTSTANDING DINING EXPERIENCE BY REGULATING PRESENTATION, TASTE, SERVICE AND ATMOSPHERE FOR ALL GUESTS; DEVELOP WAYS TO CULTIVATE A REGULAR CUSTOMER POOL.

· SUPERVISE A TEAM OF EMPLOYEES; WORK TO CREATE A COHESIVE UNIT OF PEOPLE WHO EFFECTIVELY COMMUNICATE; CREATE A HIRING PROCESS FOR KEY STAFF THAT ENSURES QUALIFIED PEOPLE ARE SELECTED, TRAINED AND RETAINED THROUGH TOP RECRUITING PRACTICES; CONSIDER ACTIONS OF EMPLOYEES IN VARIOUS SITUATIONS THAT DEEM REWARDING OR DISCIPLINARY ACTION.

· FOLLOW ALL APPROPRIATE HEALTH CODE AND LOCAL JURISDICTION FOOD HANDLING REQUIREMENTS; MAINTAIN FOOD SAFETY CERTIFICATIONS, AND MODEL EXEMPLARY FOOD HEALTH SAFETY PRACTICES TO EMPLOYEES.

· CREATE A PROFESSIONAL ATMOSPHERE THAT SUSTAINS TOP EMPLOYEE SAFETY STANDARDS AND PROVIDES GUIDELINES TO PERSONNEL TO ELIMINATE HAZARDS AND DANGERS IN THE WORKPLACE.

· LOOK FOR NEW AND INNOVATIVE SOLUTIONS TO PROBLEMS IN THE RESTAURANT INDUSTRY; USE TECHNOLOGY AND SOCIAL MEDIA TO DEVELOP NEW WAYS TO ENGAGE WITH CUSTOMERS; THINK; BEYOND WHAT HAS ALREADY BEEN DONE TO CREATE AN EVEN MORE PRODUCTIVE ESTABLISHMENT.

· LEAD THE RESTAURANT TO ACHIEVE NEW AND GREATER GOALS IN ORDER TO STAND ABOVE THE COMPETITION WITHIN THE INDUSTRY.

"i) Assists in planning, organizing and carrying out project management activities

-Ensuring that desired profit margins are achieved through cost containment, material wastage control, etc;

-Ensuring that shop drawings are completed and submissions to the authorities are carried out in a timely manner with Drafting Department;

-Ensure that projects perform according to agreed schedule, quality and costs;

-Ensure that assigned projects are executed in a smooth and effective manner to achieve customer satisfaction objectives

-Ensuring that risk management is taken into account in all project management activities;"

"ii) Assists to ensure that safety procedures

-Incorporated in all project management activities and takes initiatives to promote a safety working culture;

-Conducting Mass Tool Box meeting with Safety personnel; "

"iii) Assists in planning for site mobilization and work sequential execution;

-Ensuring project performance through close supervision, site checks, close monitoring of site progress and swift resolution of any quality and work schedule issues;

-Conducting daily meetings with project team members and ensuring that latest changes are communicated to all project staff; "

"iv) Assists in verifying sub-contractor claims and material orders with Quantity Surveyors

-Understands contract documentation in conjunction with B.Q. and material specifications;

-Project documentation including email communication;

-Liaises with suppliers and sub-contractors on contractual matters; "

"v)Assists in updating project development performance in meetings;

-Attends project kick-off meetings, ongoing meetings and project closure meetings with clients, consultants and other parties;

-Ensuring that progress and other reports are prepared in a timely manner as required;

-Responding to consultants’ and requests from others in a pro-active and timely manner;"

vi)Liaises with relevant stakeholders effectively to execute the projects in a seamless manner and mitigates any issues that arise;

vii)Assists in ensuring effective compliance of contractual terms and the full and final settlement of project accounts;

viii)Any other duties as may be assigned

Smiggle has terrific opportunities for experienced Retail Supervisors / Store Managers to join our growing business.

To succeed in this fantastic role you must be passionate about stationery and be able to create an experience for our fans (both customers and team members) that is personal, exciting and creative.

Reporting to the Regional Manager, the candidate has to show the following characteristics:

Results focused - you must have a strong sales focus and proven results in the following areas:

• Good Store Presentation and Visual Merchandising Skills
• Experience in Rosters and Labour Wage control
• Good Inventory Management and Loss Prevention
• Previous experience in a Retail / FMCG environment
• A Multi Tasker - To be able to Prioritise and juggle your tasks

FUN!!! – You can do all of the above with a smile on your face and maintain a positive attitude, you lead by example to ensure excellent customer service and seek to ensure you provide every customer with a smile and a giggle!

A career at Smiggle offers you:

To be part of the Smiggle Family with over has over 200 stores across Australia, New Zealand, The UK, Singapore and Malaysia.

Professional Development: We believe in investing in our people to ensure that they grow alongside our business.

• Attractive Salary: Competitive salary offered.
• Reward and Recognition: Bonuses and monthly team commissions
• Generous Staff Discounts and Incentives.
• Leave & Rest Days: Generous Leave & Rest Day entitlements

If you are ambitious and are keen to explore the opportunity to be part of a truly exciting and successful business, we would be keen to hear from you. Apply now!

Follow Smiggle on Instagram and Facebook, or stop by smiggle.sg to learn more about us.

Where a smile meets a giggle, it’s the world’s greatest place!