About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are seeking a highly experienced Senior IT Governance Manager to lead the development and implementation of IT governance frameworks. This role ensures compliance with regulatory requirements and alignment with business objectives to drive strategic IT initiatives.

Responsibilities

• Act as Line 1.5 for IT Governance: Serve as the intermediary between the first line of defence (business units) and the second line of defence (risk management), ensuring robust IT governance and risk management practices.
• Review and Enhance IT Policies and Procedures: Regularly review and update existing IT policies and procedures to ensure they remain effective, relevant, and aligned with industry best practices.
• Develop and Implement IT Governance Frameworks: Design and enforce IT governance policies, procedures, and standards to ensure effective IT management and compliance.
• Regulatory Compliance: Ensure all IT activities comply with relevant laws, regulations, and industry standards.
• Risk Management: Identify, assess, and mitigate IT-related risks to protect the bank's information assets.
• Strategic Alignment: Align IT strategies with business goals to support the bank's overall mission and objectives.
• Performance Monitoring: Establish metrics and KPIs to monitor the effectiveness of IT governance practices and drive continuous improvement.
• Stakeholder Engagement: Collaborate with senior management, business units, and external regulators to ensure IT governance aligns with organizational needs.
• Leadership and Team Management: Lead and mentor a team of IT governance professionals, fostering a culture of compliance and excellence.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field
• At least 8-10 years of experience in IT governance, risk management, or a related field, with at least 5 years in a senior role.
• Proficiency in IT governance frameworks.
• Strong analytical and problem-solving abilities.
• Excellent organizational and leadership skills.
• Outstanding communication skills and the ability to present complex information to non-technical stakeholders.

E-Commerce Manager

Award-winning medical device startup (GyroGear.co) has an opening for a skilled E-Commerce Manager based in Singapore. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

As an E-Commerce Manager, you will oversee the end-to-end management of our e-commerce platforms, develop strategies to drive sales, and optimize the customer journey. You will play a critical role in achieving revenue growth, ensuring seamless operations, and maintaining a strong brand presence online.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

RESPONSIBILITIES:

We are looking for a E-Commerce Manager whose responsibilities include, but are not limited to:

1. E-Commerce Strategy and Management

• Develop and execute a robust e-commerce strategy to drive online sales, growth, and profitability.
• Manage the end-to-end e-commerce operations, ensuring a smooth and engaging online customer journey.
• Oversee all e-commerce platforms, including product listings, pricing, promotions, and website performance.
• Identify emerging market trends and implement innovative strategies to maintain a competitive edge.

2. Digital Marketing Integration

• Collaborate with the marketing team to plan and implement SEO, SEM, email campaigns, and social media strategies to drive traffic and conversions.
• Optimize campaigns to maximize ROI and improve the effectiveness of marketing initiatives.
• Leverage data to understand customer behavior and design targeted campaigns that enhance engagement and retention.

3. Customer Experience Optimization

• Enhance the digital shopping experience by refining navigation, search functionality, and checkout processes.
• Ensure the e-commerce platform is optimized for mobile and multi-device usage.
• Develop and implement customer service protocols to resolve inquiries and enhance satisfaction.

4. Operations, Logistics, and Inventory Management

• Coordinate with supply chain teams to ensure efficient inventory management and timely order fulfillment.
• Monitor inventory levels and implement demand forecasting to minimize overstock or shortages.
• Streamline order processing and delivery systems to improve operational efficiency.

5. Performance Tracking and Analytics

• Track key performance indicators (KPIs) such as website traffic, conversion rates, cart abandonment, and customer lifetime value.
• Use analytics tools (e.g., Google Analytics, Power BI) to generate actionable insights.
• Report regularly on e-commerce performance and recommend data-driven improvements.

6. Platform Management and Development

• Work with web development teams to ensure the platform is functional, up-to-date, and visually appealing.
• Implement new technologies and features to improve user experience and streamline backend operations.
• Troubleshoot and resolve technical issues promptly.

7. Team Leadership and Collaboration

• Build and lead a high-performing e-commerce team, fostering a culture of innovation and accountability.
• Partner with cross-functional teams, including IT, marketing, logistics, and customer service, to align on goals and priorities.
• Train and mentor team members to ensure professional growth and alignment with business objectives.

8. Vendor and Third-Party Management

• Manage relationships with third-party marketplaces (e.g., Amazon, Lazada, Shopee) and external vendors.
• Negotiate favorable terms and ensure compliance with contracts to maximize profitability.
• Monitor third-party performance and ensure alignment with brand standards.

9. Compliance and Risk Management

• Ensure all e-commerce activities comply with legal regulations, including data protection and payment security standards.
• Mitigate risks related to online transactions and customer data through regular audits and
• updates.

QUALIFICATIONS:

• Bachelor’s degree in Marketing, Business Administration, E-Commerce, or related fields.
• 5+ years of experience in e-commerce management, digital marketing, or a related role.
• Proven success in developing and executing e-commerce strategies that drive sales growth.
• Hands-on experience with e-commerce platforms like Shopify, Magento, WooCommerce, or BigCommerce.

Technical Skills

• Proficiency in analytics tools (e.g., Google Analytics, Tableau, Power BI) to track and interpret key metrics.
• Advanced knowledge of SEO, SEM, PPC, email marketing, and social media advertising.
• Familiarity with payment gateways, security protocols, and compliance standards.
• Strong understanding of UX/UI principles, web development basics, and mobile optimization.

Soft Skills

• Exceptional leadership and team-building abilities to motivate and guide a diverse team.
• Strong analytical and strategic thinking to identify opportunities and solve complex problems.
• Excellent communication and interpersonal skills to collaborate across departments and with external partners.
• High adaptability and resilience in a fast-paced, dynamic environment.

Additional Requirements

• Experience with international e-commerce operations is a plus.
• Familiarity with emerging trends, such as AI-driven personalization and voice commerce.
• Willingness to travel for events, conferences, or vendor meetings as necessary.

Founded in 2006, IGG is a leading global mobile games developer and publisher committed to making amazing innovative games for players all over the world. Our games are available in 23 different languages, and are enjoyed by 38 million monthly active users from over 200 countries and regions. At IGG, we are innovators at work, gamers at heart.

We are currently looking for a BD/Marketing Manager to join our energetic team in Singapore!

Job Description:

Business Development

Build and maintain relationships with existing and potential partners

Coordinate with other departments on collaborative campaigns with partners

Identify and evaluate potential partnerships and business opportunities

Analyse market trends and competitor activity to identify new opportunities for growth

Marketing

Conceptualize, plan, test, evaluate and execute social media marketing strategies for new games

Plan, produce and manage content for multiple social media platforms

Grow and manage gamer community on different social media platforms

Conceptualize, plan and execute guerilla marketing campaigns for organic user acquisition

Manage and guide less experienced team members

Job Requirements:

5 or more years of relevant work experience

Degree in a relevant discipline

Avid gamer, deep passion for games

Excellent communication, interpersonal and collaboration skills

Able to fluently liaise with Chinese-speaking stakeholders

Very familiar with various social media platforms

Able to work independently

Video / mobile gaming industry experience a bonus

What’s in it for you:

Vibrant work environment

Medical & Dental benefits

H&S Insurance coverage

Health screening subsidy

Exciting team building activities

Birthday gift

ViSenze, an AI-powered Commerce Search and Discovery platform, is looking to hire a motivated and experienced Machine Learning Project Manager

We revolutionize the retail industry with product discovery solutions, processing over a billion monthly queries globally from retailers such as Myntra, Ajio, Meesho, Rakuten, Zalora, Mango, and Target

Our mission is to empower customers to 'See. Style. Shop', and we need you to help us continue to deliver this promise

Responsibilities

Drive End-to-End Project Delivery

• In charge of end-to-end project development lifecycle(s):
  • Gather user requirements from the client
  • Scope the project in terms of technical requirements, product specifications, deliverables, performance SLAs and timelines
  • Plan project milestones and resources required
  • Provide cost estimates for budget approval
  • Lead development sprint cycles to schedule and monitor:

A. Data collection, annotation and pre-processing activities

B. Model training and iterative improvement activities

C. Model performance validation activities

D. SDK integration activities

E. Quality assurance checks activities

• Draft project SOPs (Standard Operating Procedures)
• Draft release notes
• Lead and coach the development team to achieve successful outcomes
• Manage project scope and schedule
• Oversee internal cost control
• Ensure quality assurance across the project deliverables
• Oversee Issue and Risk Management
• Evaluation, scoping, and impact assessment (timelines, budget) for Change Requests
• Provide timely escalations and propose suitable mitigation actions to the Product Owner

Collaborate with Functional Teams to Support Project Outcomes

• Work closely with the Data Science and Engineering teams to schedule and action the project activities
• Partner with the Finance and Legal team to ensure timely follow-ups with contractual and financial matters
• Partner with the HR team for staffing requirements
• Manage third-party vendor(s) to ensure timely delivery of services as per project timeline

Act as ViSenze’s Point of Contact with Client(s)

• Cultivate strong relationships with client(s) and client partner(s), actively engaging them to align project outcomes, deliverables, and implementation plans
• Provide advice and support to the client

Good to Have

• Hands-on experience in data science projects
• Hands-on experience in image data processing or computer vision projects

Please apply directly here: https://apply.workable.com/visenze/j/36F40773B6/

Centre manager's main duty is to ensure smooth running of daily classes at the school. Other duties include:

In-charge of daily staffing and class scheduling.

Handle customers' enquiries and requests through email and phone and social media.

Operation of online school management system.

Issuing of invoices and collection of fees.

Generate weekly and monthly reports for director.

Organise marketing activities to generate sales.

Position purpose

Part of The Global Distribution team, the Area Asia Pacific GBU Pharma Channel Manager is responsible for developing and executing the GBU business plans that align with our corporate channel strategy involving the Outbound Channel. The “Outbound” objective is to profitably increase Roquette market share through the expansion and growth of our dealer network(s) in the region and improve the Distribution Management productivity. He participates to the on/off boarding of Distributors, to the transfer of some customer to Distributors and to the definition of Distribution rules, methods and tools. To be fully integrated to the GBU and implement it sales policy. This position steer and execute all daily operational sales targets (Prices, Volume, Budget, etc…).

Key accountabilities

Be the Roquette ambassador for external preferred distributors

Develop and Implement

• Manage and lead Distributors as an external sales force
• Ensure profitable growth through distributor network
• Define yearly budget, sales objectives and specific growth targets for Distributors
• Develop Sales and marketing programs dedicated to Distribution, in a close liaison with marketing and technical developer teams
• Define and negotiate contracts, and follow through the execution process
• Participate to internal processes designed to improve the support of our channel business
• Establish new relationships that focus on Roquette’s new market segments
• Integrate partners from strategic acquisitions
• Participate to the training of the regional sales force on our distributor partners
• Organize and lead Quarterly Business Review with Distributors
• Perform impact analysis and ROI on contracts and major sales initiatives
• Create and update a business review dashboard for dealers, vendors, business plans, and strategies
• Incorporate top opportunities from our distributors into the Sales Funnel
• Gain access to end-user data of our partners for market transparency (sell-through or zip code or ship-to analysis)
• Monitor dealer and vendor sales performance by channel
• Monitor sales programs dedicated to distributors and activities
• Participate of the development of metrics for both inbound and outbound channel performance, such as volume, sales, and profit
• Make end-user sales calls jointly with our distribution partners
• Work with dealers to implement sales programs
• Work closely with all internal stakeholders

Countries to be managed through Preferred Distributor

Indonesia, Malaysia, Myanmar, Singapore, Indonesia, Thailand, Australia, New Zealand, Taiwan, Philippines, Vietnam.

Required Competencies, Education and Experience

Essential and Critical Skills:

• High level of accuracy and attention to details
• Ability to collaborate with others in fast paced, action oriented, collaborative environment
• Excellent time management, communication, decision making, presentation, and organizational skills
• Strong analytical capability and aptitude for working with numbers
• Demonstrate skills in Microsoft Office Suite
• Negotiation and leadership skills to manage distributors as an external sales force.
• Demonstrate customer centricity by prioritizing customer perspective in business decisions and service practices.
• Build partnerships and working collaboratively with teams to meet shared objectives.

Education:

Degree (e.g. bachelor’s degree or local equivalent)

Experience:

Experience in Sales and Distribution management at chemical Pharma supplier/ affinity to Roquette Industry type. Requires business negotiation, marketing, and program/project management experience (5 years minimum)

Work Environment:

This job operates remotely (home office) and occasionally in a professional office environment.

Position Type/Expected Hours of Work:

Full-time position

Travel:

Ability to travel: 30%

Overview:
We are seeking a skilled and dynamic Project Manager, Business Processes to lead and drive initiatives that optimize our business operations. This role will require close collaboration with cross-functional teams, including hardware and software development teams, to streamline workflows, enhance productivity, and ensure the successful delivery of projects that align with business objectives.

Key Responsibilities:

• Project Planning and Execution:Develop detailed project plans, including scope, goals, deliverables, timelines, and resource allocation.
  Manage the end-to-end execution of business process improvement projects, ensuring they meet quality, time, and budget objectives.
  
• Cross-Functional Collaboration:Act as a central point of communication and coordination between hardware, software, and other relevant teams.
  Facilitate effective collaboration to identify pain points, challenges, and areas for process optimization.
  
• Process Improvement:Analyze existing business processes, identify inefficiencies, and recommend improvements.
  Implement streamlined workflows to reduce complexity and improve operational efficiency.
  
• Risk Management:Identify potential risks and implement mitigation strategies to minimize impact on project success.
  Monitor and report project risks, status updates, and progress to stakeholders.
  
• Stakeholder Communication:Regularly communicate project status, updates, and results to stakeholders, including senior leadership.
  Facilitate workshops and meetings to gather requirements and align on project objectives.
  
• Performance Metrics and Reporting:Define key performance indicators (KPIs) to measure the effectiveness of business process improvements.
  Prepare and deliver reports summarizing project outcomes and process enhancements.
  

Requirements:

• Education and Experience:Bachelor’s degree in Business Administration, Engineering, Computer Science, or a related field.
  A minimum of 5 years of experience in project management, business process improvement, or a related role.
  
• Technical Skills:Proven ability to work with hardware and software teams to align technical and operational requirements.
  Experience with project management tools (e.g., Jira, Asana, MS Project) and process optimization methodologies (e.g., Lean, Six Sigma).
  Familiarity with ERP/CRM systems is a plus.
  
• Soft Skills:Strong problem-solving, analytical, and critical-thinking abilities.
  Exceptional communication and interpersonal skills to engage effectively with diverse teams and stakeholders.
  Ability to manage multiple priorities in a fast-paced environment.
  

PURPOSE:

To work with internal stakeholders and vendors to develop and implement Global/ Regional Standard Process on business enhancement initiatives to enable new business growth (Business Solution) while maintaining strength in the core business. This entails taking responsibility for project requirement gatherings; establishing To-Be business processes by analyzing as-Is and recommend improvements; work with stakeholders (internal and external) on implementation.

RESPONSIBILITIES & TASKS:

This role will involve designing business enhancement initiatives and work will multiple stakeholders to develop Global/ Regional Standard Process and implementation based on Industry Best Practice. Main responsibilities include:

• Drive process standardization by consulting subject matter expert on business processes as well as technical team on systems.
• Maintain appropriate knowledge on various functional area in Finance such as O2C (Order to Cash), C2B (Contract to Billing), P2P (Procure to Pay) and others master data functional knowledge such as Product Master, Pricing.
• Handle business, project, resources issues proactively and escalate appropriately.
• Work collaboratively in the design and implementation with both internal (functional/ cross functional) and external stakeholders.
• Writing management report, technical and associate documents with the project.
• Perform change management.
• Supervise efficient working staff and provide feedback for employees.
• Perform other related duties and assignment as required by adapting to competing demand, organizational changes, and new responsibilities.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

Min Education / Other Technical / Professional Qualification Level:

Good Degree in Business Management/ Engineering/ Science;

Essential and Desired Experience:

• Experience in managing stakeholder expectation with good influencing & negotiating skills.
• Knowledge in the analysis of business requirements and experience in solution design.
• Ability to communicate with all levels of staffs and management team.
• An effective team player who is self-driven, able to work independently within a fast-paced environment under tight deadline and able to manage ambiguity
• Excellent interpersonal at all levels and ability to work in multicultural workplace.
• Written and verbal communication (technical writing is a plus).

Education/ Professional Requirements:

• Experience in developing requirements and must be able to transform an idea/ strategy into execution thru project implementation.
• A solid background in the functional and system in the domain such as O2C (Order to Cash), C2B (Contract to Billing), P2P (Procure to Pay).
• Critical thinking and analytic orientation in problem solving and decision making with a long-term perspective.
• A good teamwork with the ability to work with cross functional team and bridging the gap between the business and technology.
• Experience in managing improvement project implementation.

Min Years of Experience and knowledge:

• 5 years or more relevant experience
• 3-5 years working as Change or People Managers

The role

The Senior Account Manager will be the key project contact with internal teams, clients and other agency partners/vendors, ensuring seamless communication and delivery across all projects. In addition to managing external client work, another key part includes overseeing key internal platform/application projects to drive operational excellence and innovation.

In this role, you will support our Vice President, Commercial for key internal platform and application projects, as well as our Associate Account Director in projects and pitches. Responsibilities include end-to-end project management (pitch-execution-reporting), budget and timeline development, external vendor liaison and nurturing long-term relationships with stakeholders.

To excel in this position, it is of utmost importance that you have a background in platform/application management or Media, alongside Account Management experience in the Marketing/Advertising field.

Essential Duties and Responsibilities

• Lead the execution of internal and external projects independently from end-to-end, managing both internal and external teams to deliver high quality deliverables.
• Support Associate Account Director / Vice President, Commercial in pitches and/or ongoing projects.
• Effectively manage project scope, quality, timeline, budgeting and finance processes from end-to-end.
• Well-versed in platform/application marketing, and a good understanding of managing Media-based accounts.
• Embody charisma and is able to build and maintain good relationships with various Clients, Stakeholders and Vendors (e.g. Production Houses, Freelancers etc.) alike.
• Demonstrate effective and clear communication with both Internal Teams and External Parties.
• Work closely within the Account Management Team, and with other Internal Teams - Media & Content, Platforms & Product, Creative, Production Team to deliver remarkable and innovative work.
• Ability to handle multiple projects at one time and keeping calm under pressure / seeking out solutions.

Experience and Attributes

• 4-5 years in the Marketing/Advertising industry is highly preferred.
• Ability to manage, plan and prioritise time, while being self-motivated to achieve outstanding results.
• Eye for detail, with the capacity to learn fast and drive their own personal development.
• Strong organisational skills with a customer-focused mindset.
• A team player who is hungry to learn, proactive and ready to pursue excellence.
• Proficient with Google Suite (Google Slides, Docs, Sheets, etc.).
• Familiarity with digital marketing and Social Media Platforms.

Job Responsibilities:

• Responsible for the overall daily operations of Building Engineering that includes PSI, PFI and SLA.
• Liaison with clients or ground agencies for on-site inspection works.
• Collaborate with client on new project and prepare cost estimations for tenders or quotations.
• Strategize PSI, PFI, and SLA work schedules, as well as manage manpower and resource allocation.
• Carry out structure inspections to existing building structure or infrastructure to identify defects and repair when required.
• Review, plan and coordinates the operations of a field inspection section and manages inspection projects.
• Provide visionary, leadership and direction within the team.
• Manage quotations processes, filing and follow up on billing payments and invoicing related to Building Inspection.
• Review reports prepared by Engineers/Inspectors/subcontractors, ensuring timely submission within set deadlines.
• Monitor the progress of work for each project and ensure timely submission of progress payment claims to clients on a regular basis.
• Enforce adopted codes and regulations pertaining to building inspections to ensure safety and compliance.
• Stay updated on new rules, regulations and technical information disseminated through internal communication channels.
• Supervises Building Inspectors/Engineers and Sub-Contractors, including task prioritization, expenses management, leave scheduling, performance evaluations, training and recommendation on hiring, termination, and disciplinary actions.

Job Requirements

• Bachelor’s degree in civil engineering
• Minimum of 5 years of relevant work experience, with at least 2 years in a management role
• Strong leadership, communication, and organizational skills
• Proficiency in project management and inspection processes
• Knowledge of building code and regulations

Social Media Marketing Manager (Agency)

Singapore

Company Description:

Our client is a dynamic and innovative agency specializing in crafting impactful brand stories and driving engagement through compelling content. With a keen focus on strategy, creativity, and real-time trends, we help our clients amplify their voices across social platforms. Our team thrives on turning ideas into buzzworthy campaigns, ensuring every story resonates and captivates the right audience.

Responsibilities

• Research, formulate strategies, develop and execute social media always-on content and social-first campaigns
• Manage various social platforms to identify and leverage trends for maximum brand impact (Meta, LinkedIn, TikTok, XHS, Lemon8)
• Manage, create and publish high quality content
• Liaise with designers and other departments to ensure content achieves desired business and marketing outcomes for our clients
• Analyse stats and create reports
• Stay on top of latest social media practices, trends and tools
• Work closely with clients to achieve content goals
• Manage a budget and run paid ads for social media posts
• Lead team of junior content planners and strategists.

Requirements:

• Keen eye for good design
• Masterful wordsmith
• Exceptional attention to detail
• Degree in Communications, Digital Marketing or Business Management with relevant specialty
• Min. 2-3 year experience in relevant social media or content marketing role
• A proven track record and strong understanding of all social media platforms
• We’d also consider knowledge in Notion, Canva, Adobe Ps and Ai a plus

Customer Success Manager

Award-winning medical device startup (GyroGear.co) has an opening for a skilled Customer Success Manager based in Malaysia. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

As a Customer Success Manager, you will play a critical role in ensuring that our customers are not only well taken care of but truly supported throughout their journey with GyroGear. This role is pivotal in shaping a customer experience that reflects the global image of GyroGear as a trusted leader in medical innovation. Through long-term engagement and relationship-building, you will foster customer success while laying the foundation for a world-class customer service team. Please note that this role may require occasional work on weekends and holidays to meet the needs of our customers.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

RESPONSIBILITIES:

We are looking for a Customer Success Manager whose responsibilities include, but are not limited to:

1. Customer Relationship Management

• Serve as the primary point of contact for GyroGear customers, ensuring inquiries are addressed promptly, professionally, and empathetically.
• Build and maintain long-lasting relationships by understanding customer needs, goals, and preferences.
• Act as a trusted advisor, guiding customers to maximize the value of GyroGear’s solutions.

2. Customer Onboarding and Education

• Lead the onboarding process, ensuring new customers are equipped with the knowledge and resources to succeed.
• Develop and deliver training sessions, tutorials, and resources tailored to customer needs.

3. Issue Resolution and Advocacy

• Collaborate with internal teams to resolve customer issues efficiently and to high satisfaction.
• Advocate for customers by communicating their feedback and pain points to R&D, Operations, and Commercial teams.

4. Driving Success Metrics and Retention

• Establish and track key customer success metrics, ensuring satisfaction goals are achieved.
• Identify at-risk customers proactively and implement strategies to improve retention.

5. Communication and Engagement

• Regularly update customers via newsletters, status reports, and check-ins to ensure consistent engagement.
• Actively participate in online communities to foster connections, increase brand awareness, and generate new leads.

6. CRM Management and Process Optimization

• Maintain and enhance the CRM database to ensure accuracy, usability, and efficiency.
• Develop and refine customer success workflows, ensuring scalability as the company grows.

7. Collaboration and Cross-Functional Support

• Partner with Logistics, Finance, and Commercial teams to handle returns, refunds, and complex customer concerns.
• Collaborate with Marketing to create customer-centric campaigns and content, such as testimonials and success stories.

8. Thought Leadership and Continuous Learning

• Stay updated on industry trends, regulatory changes, and competitive offerings to provide informed recommendations to customers.
• Represent GyroGear at regional and international events to showcase the GyroGlove™ and engage directly with customers (e.g., Singapore).

QUALIFICATIONS:

• A minimum of 5 years of experience in customer success, account management, or customer service roles.
• Proven track record of building and maintaining strong, trust-based client relationships.
• Strong communication skills in English, both written and verbal.
• Expertise in CRM platforms and related tools; experience with HubSpot, Intercom, Zapier, or Airtable is a bonus.

Technical and Professional Skills

• Advanced problem-solving and troubleshooting abilities, with a focus on delivering practical solutions.
• Strategic thinking and organizational skills, with the ability to manage multiple priorities effectively.
• Strong analytical mindset to track and optimize customer success metrics.

Soft Skills

• Empathy and active listening, with a passion for understanding and addressing customer concerns.
• Adaptability and resilience, thriving in a fast-paced, startup environment.
• High level of professionalism and composure in stressful situations.

Additional Requirements

• Flexibility to travel regionally as needed (e.g., to Singapore).
• A strong commitment to delivering exceptional customer experiences and exceeding expectations.

The Opportunity

This role is responsible for building and delivering our core content for the Group, creating compelling, informative, and engaging narratives to support Toll’s engagement with customers, conversion and revenue through digital and email channels. This includes leading the content writing and managing the teams responsible for creative delivery across design and multimedia.

• Lead, craft and implement a comprehensive content strategy, ensuring a unified brand voice aligned with business goals across various channels including and not limited to marketing campaigns, social media, product, webinars, thought leadership pieces, infographics, customer newsletters, case studies, videos and digital content
• Plan editorial calendar and lead editorial meetings with key stakeholders to ensure consistent push of content across all channels (website, social media, email etc). Develop and execute strategies for distributing content across multiple channels (ex. social media, email, partnerships) and exploring paid distribution opportunities. Oversee the creation, curation and distribution of high-quality content across diverse mediums ensuring all content is well researched and relevant for an impactful storytelling approach that will elevate brand awareness around Toll
• Manage Toll’s social media presence to drive brand and marketing objectives, overseeing scheduling, and utilizing reporting/analytics to continually improve effectiveness. Collaborate with the Head of Marketing to ensure alignment with the overall marketing strategy.. Maintain an organized content management system for easy access and reuse of content assets. Manage content workflows, approvals and publishing processes to streamline production. Review and edit content to ensure it meets quality standards, factually accurate, and adhering to brand voice, guidelines and tonality.
• Monitor and report content performance with analytics tools to track content success and ROI, email campaign performance and deliverability rates, using insights to refine content strategies and improve future content. Ensure all content is legally compliant, adhering to copyright laws and industry regulations, email marketing laws and regulations (opt ins, opt outs) following proper protocols for sensitive or regulated content
• Design, write and create engaging email campaigns that are responsive, visually appealing and optimized for different devices with the support of email marketing platforms. Conduct email campaign optimization and develop automated email workflows, using segmentation strategies to nurture prospects, promote cross sells and gain win backs. Manage and segment the email list to ensure targeted communication with specific customer segments. Monitor and report content performance with analytics tools to track content success and ROI, email campaign performance and deliverability rates, using insights to refine content strategies and improve future content. Develop and implement an overall email marketing strategy identifying target audiences and segments to create personalized and relevant email content.
• Collaborate with the Toll Design Studio – focusing on content copywriting and design to produce visually appealing and engaging materials. Collaborate with marketing teams to promote content effectively

To Be Successful, You'll need:
• 3+ years previous experience in similar role
• Leading creative team with creating copy for creative campaigns and eDM journeys
• Short-form social and web/digital content and writing for B2B audiences
• Well-developed ability in converting technical and/or complex topics and concepts into plain language
• A reliable, detailed and focused individual who enjoys working and collaborating within a creative team. The ability to manage multiple projects, pressing timelines and some ambiguity with ease
• CMS experience . Experience with basic design tools (e.g. Canva), Salesforce and Marketo an advantage

Are you looking to become a part of a multi-functional team of commercial, technical, and regional partners? We are seeking a passionate Marketing Manager to join our Digital Commerce! You will identify business opportunities and work with the multi-functional team across Asia, Middle East, Africa to build cohesive commercial plans. You are expected to lead and collaborate with different subject matter experts to deliver end-to-end marketing plans for the region.

Your Team

You will report to the Digital Commerce Director and work extensively with colleagues from Consumer Market Knowledge, Sales, Communications, Finance etc.

What Success Looks like

• Demonstrate positive relationship building skills in engagements with multi-functional teams
• Deliver Scorecard Business Targets, in line with the goals of the Business Unit
• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design
• Successful Design and Deployment of Marketing Toolkits for the Brand

Responsibilities

• Identify consumers’ needs and wants for P&G’s products, specifically in the eCommerce channel, and distil into deep rooted consumer insights.
• Develop toolkits codifying principles and best practices, rooted in consumer insights, to grow P&G Brands across the full digital consumer funnel
• Develop communication and campaign ideas, working with agencies or otherwise, to grow P&G brands in the channel.
• Lead execution of the campaign and initiative maximization across markets and retailers (including campaign set up, asset briefs, etc.)
• Conduct post-campaign analysis to determine best practices for share & reapply across markets.
• Support trade team to craft Go-To-Market strategy such as merchandising, pricing/promotion strategy

Qualifications

• Bachelor’s or Master’s degree, preferably with some business focus
• Minimum of 1-3 years’ experience in managing retail e-Media, customer selling and account management
• Excellent forward-thinking, strategic and courageous leadership skills
• Strengths with strategic and analytical thinking
• Strong understanding of brand fundamentals and digital commerce capabilities

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

INTRODUCTION

As the functional lead, you are responsible for supporting the success of the APJ field and partner marketers by helping to identify development opportunities and supporting team members to achieve their goals.

The Field Marketing Manager is responsible for serving as the main APJ point of contact demand generation/acceleration through effective planning and execution of marketing activities, programs and campaigns including the relevant use of account-based marketing data-driven marketing, inside marketing, digital marketing, events, and more.

RESPONSIBILITIES

In this role, you are delivering against the marketing demand generation and revenue objectives as defined within a specific sales area-based territory, as well as:

STRATEGY EXECUTION

• Development of the marketing strategy and program plan by identifying the appropriate solution or industry program portfolio mix to address the business needs and prioritizing a digital-first, integrated approach
• Drive the relevant approach for teams to deliver on time, on brand, and on budget, while ensuring quality, consistency, and compliance
• Adjust marketing campaign plans and shift resources to respond to changing marketing conditions or pipeline gaps. Lead Management - Strong understanding of internal lead management systems in order to oversee proper access and management of leads and to empower teams to improve lead development, quality and flow throughout the customer buying cycle. Review reports to understand the impact of marketing programs on pipeline health and to follow-up on necessary actions to drive alignment with relevant business stakeholders and manage escalations proactively
• Planning ½ to 1 year with quarterly adjustments
• Translate business strategy and objectives into effective marketing execution tactics to meet marketing and sales goals
• Be digital savvy and able to build a tactical Digital First approach including web, social media, paid search, paid media
• Be fully trained and responsible to ensure brand, quality, consistency, and compliance and promote these aspects within all related demand generation and nurturing activities.
• Collaborate with different teams to provide a balance of marketing activities across all pipeline stages including acceleration and close activities as required
• Serve as the face of marketing to the region or MU sales executive, actively seek for opportunities to participate in business planning and engage in these interactions

FIELD ENABLEMENT

• Look for opportunities to communicate the overall plan to sales stakeholders (sales, sales operations, VAT team members), marketing colleagues and partners
• Drive rollout of marketing tactics and assets that align with the needs of the business
• Communicate proactively with sales teams to understand marketing effectiveness, including digital strategies and performance, and to seek out areas of improvements
• Anticipate stakeholder conflicts, drive managerial resolution
• Proactively provide feedback to other marketers to improve overall marketing performance
• Manage a series of events mix designed to gain brand awareness in target segment, drive new leads or accelerate existing opportunities – trade shows, conferences, seminars, webinars and roundtable/smaller workshop types

REGIONAL CHAMPION

• Oversee regional marketing events/virtual events strategy and successful execution
• Ensure maximum lead generation and marketing automation generate leads, maximise conversion rates and generate sales demand among prospects aligned to the customer journey
• Look to roll out campaigns in a programmatic method to drive efficiencies across markets
• Drive the integration of global programs into regional activities

YOUR PROFILE

• Bachelor's degree. MBA/Master´s degree or equivalent preferred.
• 8+ years of professional marketing experience, with solid experience in marketing execution
• Experience in/with sales
• Experience in B2B marketing
• Marketing strategy development and planning
• Experience in the IT industry
• advanced technical or business skills and special knowledge in one / several areas
• Customer focus with developed acumen to cultivate and develop lasting customer relations
• Experience in a multi-national company
• Minimum 7-10 years of marketing experience, with minimum 5-7 years in marketing execution in an increasing amount of responsibility
• Travel required about 10-20%Guiding and mentoring peers and/or junior level colleagues
  Deep experience in B2B marketing in the IT industry
  Solid experience in delivering marketing demand generation and in execution of marketing activities, programs and campaigns
  

Project Manager, FMCG

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class US Consumer company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an American consumer health company. It is the proprietor of well-known consumer brands. They combine the power of science with meaningful human insights to empower people around the world to live healthier lives.

What You Will Do

The Project Manager, Essential Health is responsible for driving growth, profitability, and business continuity initiatives for the Essential Health throughout Asia Pacific. This includes projects related to inter-affiliate supply (cross-region) as well as the in-region extension of projects selected by Asia Pacific Regional Segment for entry into the local market portfolio. The role will play a pivotal part in orchestrating the end-to-end collaboration in support of segment initiatives across value stream, commercial, IMO Leaders, project managers, R&D, Quality and other multi-functional team members. This position is a part of the Essential Health Product Value Stream and Portfolio Management team, and will serve as an enabler to the Consumer business strategy:

Key Responsibilities

• Lead cross-functional project teams in a matrix environment from project approval through project completion, partnering with the other functions of the Essential Health Supply Chain VSL/PMO team, manufacturing sites (internal & external), Integrated Planning, Strategic Sourcing, Commercial marketing teams, QA.
• Lead for senior management, sponsors and cross-functional partners for assigned inter/intra-regional projects.
• Lead project risk assessment/management that incorporate for all global and regional project risks in all stages of SPEED (Smart Project Execution & Delivery).
• Work with cross-functional team members to assess feasibility of project scope, FPO (Final Project Objectives), investment and resources, develop detailed project timeline and manage the activities for successful execution of projects.
• Identify and communicate "trigger events" (change in project scope) to senior leaders, providing recommended path forward and applicable alternatives.
• Pro-actively provide alternative analysis to identify acceleration opportunities or opportunities to strengthen the business proposition, taking into account the end-to-end business impact across Plan, Source, Make, Deliver, including short term and long term.
• Provide strategic leadership to project team, articulating the global plan, requiring a high-level understanding of what is needed to develop regionally and globally.
• Will work closely with key Franchise leads to ensure global project objectives and key milestones are achieved.
• Leadership of regular Core Team meetings, maintains effective communication and working relationships among project core team.
• Participation in regional project team meetings as appropriate.
• Provide coaching and capability building support to the new/junior project manager and the core team members as necessary.
• Pro-actively identify risk to the project execution at the early stage. Lead the development of the mitigation action to secure project's commitment, while protecting the business and supply chain impact. Provide necessary escalation in a timely manner, with options, end-to-end impact, and recommendation to senior leaders.
• Ensure adherence to the standard governance framework. Prepare and present project progress and escalation to ensure all key stakeholders are informed on the necessity in a timely manner.

Requirements

• Minimum of a Bachelor's degree in any field of studies
• Minimum of 8 years of business/work experience required with cross functional experience, for example, but not limited to R&D, Engineering, Supply Chain, Marketing or Finance preferred
• Demonstrated experience leading cross-functional teams is preferred
• Experience in a matrix team environment preferred
• Experience working in a GMP and/or ISO regulated environment preferred
• Knowledge of New Product Development and Life Cycle Management preferred
• Experience using a PPM tool to manage a portfolio of projects preferred
• Knowledge of Process Excellence methodologies preferred
• Demonstrated experience in project/program management process/cycle - required
• Project Management Training or a Project Management Professional (PMP) certification preferred

Interested parties, please apply through this advertisement.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

PERFORMANCE ARTIST MANAGER

The Performing Artiste acts, dances, sings and sometimes play musical instruments as part of their performances. He/She expresses emotions and presents ideas through body language, spoken language, facial expressions and actions. He/She also uses props in his/her act to express a concept more explicitly. He/She usually performs on stage in front of live audiences, or through camera for recorded programs. Types of performances performed by the Performing Artist include theatre play, musical, traditional dances and cultural acts or dances.

Tasks

Attend auditions or castings for a role in a play or performance.

Deliver performance smoothly and perfectly.

Participate in publicity events to promote production.

Rehearse with other actors and the producer to familiarise with the act.

Understand storyline and role of production from the producer and scriptwriter.

Work on comments and feedback given by the director, producer and other actors

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation.

PURPOSE:

Strategically drives the promotion and positioning of FBSG solutions, develops marketing campaigns, collaborates with partners, and analyzes markets trends to maximize product adoption and revenue growth.

RESPONSIBILITIES & TASKS:

• Create and communicate product's messaging and value proposition to potential and existing customers
• Build relationships with key stakeholders, including customers, partners, and internal teams to drive compelling go-to-market strategies
• Develop creative marketing strategies to increase product awareness and drive adoption based on strong understanding of competitive and market landscape
• Capturing and responding to customer feedback, identifying areas for improvement, and influencing the product development roadmap to align with customer needs and wants.
• Representing the product at industry events and conferences, serving as an expert in the field.

What are we looking for?

• An effective team player who is self-driven, able to work independently within a fast paced environment and able to manage ambiguity
• Understanding and managing stakeholders needs, barriers and able to connect the dots.
• Strong understanding of brand strategy and messaging and creative development
• Proven ability to manage multiple projects and meet deadlines
• Excellent written, analytical and verbal communications skills, with an ability to adapt messaging to relevant audiences

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

JOB SUMMARY:

The key responsibilities are to manage the sales activities and maximize the sales & profitability of Fatty Acids and its derivatives & Fatty Esters.

MAIN DUTIES AND RESPONSIBILITIES:

• Act as primary point of contact between the company and key customers, implement plans aimed at business retention and improve customer satisfaction
• Understand and keep track of changing key customer needs and business environments to ensure the most appropriate support is provided
• Identify key decision makers & develop strong relationship that support retention and translate into new revenue opportunities
• Lead and manage all aspects of new business development activities including strategy development & tactical execution, setting account goals and objectives, driving effort to achieve them.
• Manage distributors and lead/guide them to achieve key deliverables.
• Deploy the right distribution channels for global, regional key accounts and local customers.
• Liaise with internal stakeholders to maximize sales opportunities.

Requirements:

• Bachelor Degree in Chemistry, Chemical Engineering or equivalent
• At least 5 to 7 years in Oleo chemical sales.
• Proven track record of meeting and exceeding sales and profitability targets.
• Proven experience in growing business portfolios throught new business development and market share gain.
• Proven ability to understand market trends and develop sales strategies to take advantage of these trends.
• Proven experience in key account management, customer engagement and management.
• Exposure in handling clients from different cultural background.
• Exposure in supply chain management is a must.

Job Responsibilities:

• Manage the allocated school premises by leading a team of two (2) Deputy Estate Development Managers.
• Guide and supervise the EDOs and contractors at the assigned blocks.
• Review the Approval Of Request (AOR), Invitation to Quote (ITQ) and Invitation to Tender (ITT) prepared by the EDOs.
• Assist in the procurement of vendors and services required, including management of contracts renewal.
• Assist to monitor the approved department budget.
• Implement use of technology in meaningful and effective ways to achieve higher operational efficiency and effectiveness. Seek ways to reduce costs and improve operational standards.
• Ensure consistency of policies and procedures with constant updating of documents, including drawings and OM&M.
• Conduct regular inspections of the blocks assigned and propose improvement works, if required.
• Ensure all works and vendors comply to the environment health and safety as per local code of practice.
• Calculate and compare costs for goods and services against market sensing to maximize cost effectiveness.
• Work closely with the Chief Safety officer to ensure compliance with the school’s fire guidelines.
• Review and update the emergency response plan and ensure compliance to fire safety requirement.
• Ensure timely renewal of the school fire certificate including working closely with the school’s incumbent service provider.
• Supervise the maintenance of all fire safety works, first aid boxes and CERT equipment within the school.
• Conduct daily checks within the school and remove any fire hazard that is observed. This includes the improvement of fire safety works in accordance with SCDF’s requirement.
• Prepare and submit the annual fire safety report.

Job Requirements:

• Diploma in Facilities Management or Engineering with minimum 2 years working experience in Mechanical & Electrical works and building related services; or
• Minimum 2 years of relevant experience in property or facilities management, facilities engineering, or related field.
• Possess experience in managing budget and finance-related matters.
• Certified Fire Safety Manager or equivalent and successful registration with SCDF as qualified FSM with at least 3 years of working experience.
• Able to work independently as well as a team player and able to work and resolve problems in a fast-paced environment.
• Experience in school environment will be an added advantage.

Responsibilities:

Sales

• To analyse current sales position and plan forecast with management
• Outline and drive seasonal activations and strategies to achieve sales targets set
• Communicate necessary sales targets and strategies to team to drive sales
• Along with forecast, to plan budgets and expenditure i.e. manpower, welfare, marketing activities

Studio Management and Operations

• To ensure studio operates effectively daily
• To plan, communicate and develop personnel in the roles required for effective operations
• To build systems and develop a positive work culture, aligned with management, within the studio environment.
• To ensure the studio space is upkept daily.

Team Management and Training

• To put together and develop a team that is aligned with the brand goals and values.
• To conduct informal and formal reviews with the team to ensure gaps are filled, knowledge is shared and goals are aligned.
• To provide necessary mentorship and guidance to the team
• To propose, plan, budget training for the team to develop creative and technical abilities.

Brand Marketing

• To identify and propose marketing activation that strengthens the brand and enhances the sales position.
• To work alongside the brand team in brainstorming, planning and executing activations.

Business Development

• To know the business and understand the strengths and weaknesses of the brand, to effectively develop it further.
• To plan and activate sales strategies for brand growth and corporate account acquisition.
• To know market conditions, consumer trends closely, to identify potential business opportunities for the brand.

At Seagate, our Legal and Government Relations Department is a vibrant, innovative, and engaged team. Our attorneys and professionals collaborate closely as trusted business partners to advance Seagate’s strategic goals. Our mission is to protect Seagate, deliver exceptional services, foster sustainable partnerships, and cultivate a top-tier team. We take pride in our impactful and interesting work, mutual support, and having fun together.

Within the legal department, the contracts team manages all transactions for Seagate, including sales, procurement, facilities, IT, and supply contracts. We also provide guidance and support for the acquisition and sale of goods and services. Our contracts team is dedicated to delivering outstanding support to our internal business partners.

Job Description

Draft and negotiate contracts: Manage a portfolio of purchasing and related contracts supporting Seagate’s APAC operations.

Collaborate with Seagate attorneys: Draft and negotiate contracts and other legal documents under the general supervision of a Seagate attorney, using standard templates.

Determine business requirements: Work with internal requestors to understand business needs and negotiate contract terms accordingly.

Review various contracts: Oversee marketing, promotions, facilities, IT, and general procurement contracts.

Identify non-standard terms: Collaborate with attorneys and relevant stakeholders to review and approve non-standard contract terms.

Contract management: Independently manage contract workflow and approval processes, ensuring compliance with Seagate policies.

Maintain contract database: Keep an updated database throughout the contract lifecycle, from drafting and signing to amending, renewing, terminating, and archiving.

Balance workload: Share responsibilities with other contract managers and paralegals to maintain a balanced workload within the department.

Cross-functional support: Assist other areas of the legal department, including compliance, dispute resolution, intellectual property, government relations, and labor law, and coordinate between Seagate attorneys and outside counsel.

Drive process improvements: Manage and lead ad hoc projects aimed at improving processes.

Job Requirements

· A minimum of 10 years in a contracts manager or similar role.

· Experience managing procurement contracts in Singapore, Malaysia, and India is highly desirable.

· Experience in supply chain operations is advantageous.

· A motivated self-starter who excels as a collaborative team player.

· Ability to exercise independent judgment and employ creative problem-solving skills.

· Thorough understanding of the role’s implications in protecting Seagate.

· Capability to make sound business recommendations.

· Proficient in managing and prioritizing multiple contracts, tasks, and projects.

Your experience includes:

· Managing and negotiating contracts.

· Managing a contracts database.

· Interviewing internal clients to understand business requirements.

· Converting business requirements into contractual requirements.

· Summarizing contracts and legal documents for internal review.

· Summarizing contracts for stakeholders.

· Reviewing and explaining internal policies to stakeholders.

· Preparing general business reports and correspondence.

· Experience with cross-functional projects and teams for process improvement or problem-solving.

· Proficiency with Microsoft Word and other Microsoft Office software products.

Responsibilities

• Responsible in developing and executing a partnership and channel strategy aligned with the company’s objectives as well as Serve as the primary liaison for partners, ensuring alignment with company goals.
• In charge of building and maintaining strong relationships with key partners, vendors and channels, ensuring successful collaboration.
• In Charge of providing training, support, and resources to enable partners to effectively sell and support the company’s products.
• Taking charge of setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Developing and managing a channel program to drive sales through partners and resellers, particularly in China, Taiwan, Japan, Malaysia and other regions.
• Generate new business opportunities locally and internationally to fuel sales pipeline for our Company. Frequent long overseas trips will be frequent with short notice.
• Work closely with marketing teams to ensure smooth execution of partnership initiatives as well as collaborate with the product development team to drive consumer’s experiences enhancement and improvements.
• Responsible for setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Represent local and overseas industry events, conferences, and meetings with international key partners.
• Consistently meet or exceed KPI.

Requirements

• Tertiary education relevant disciplines
• At least 10 years of relevant working experiences in business development, partnership, and channel in the Technology/software industry
• Willingness to travel very frequently with short notice.
• Excellent verbal communication skill to connect with international clients
• High energy and positive attitude

DIGITAL COMMUNICATIONS MANAGER

POSITION: DIGITAL COMMUNICATIONS MANAGER (FULL TIME)

Award-winning medical device startup (GyroGear.co) has a single opening for an experienced Digital Communications Manager at our Singapore office. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

The Digital Communications Manager will lead and support initiatives that amplify GyroGear’s mission, strengthen brand visibility, and engage key stakeholders. This role requires a proactive, organized, and creative individual who can communicate effectively, plan and coordinate outreach activities, and ensure GyroGear’s story resonates with the right audiences.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

• BBC One Show Intro (Apr 2018) - https://vimeo.com/269487349/fc7ef6c621
• User evaluation with patient (Mar 2019) - https://vimeo.com/330355695/30e5070965
• Reuters AI Summit cover (Jun 2019) - https://vimeo.com/342811081

RESPONSIBILITIES:

We are looking for a Digital Communications Manager whose responsibilities include, but are not limited to:

1. Digital Strategy Development and Execution

• Develop and implement a cohesive digital communications strategy aligned with GyroGear’s mission, vision, and growth goals.
• Create and manage digital campaigns to enhance brand awareness, drive engagement, and support online sales initiatives.
• Collaborate closely with the E-Commerce Manager to align communications and marketing strategies with e-commerce goals.
• Manage the digital marketing budget, ensuring ROI-driven initiatives.

2. Public Relations and Media Outreach

• Write and distribute impactful press releases to highlight milestones, partnerships, and new developments.
• Build and maintain relationships with media outlets, journalists, and influencers to amplify GyroGear’s story.
• Act as the primary point of contact for media inquiries, ensuring professional and timely responses.
• Stay ahead of media trends to position GyroGear effectively within the healthcare and technology sectors.

3. Content Creation and Collaboration

• Work hand in hand with the design team to develop engaging content for GyroGear’s website, blog, newsletters, and social media platforms.
• Coordinate with the Online Sales Manager to produce marketing materials that drive conversions and align with sales strategies.
• Ensure consistent branding and messaging across all content and platforms, maintaining alignment with GyroGear’s identity.

4. Social Media and Online Presence

• Manage GyroGear’s social media platforms (LinkedIn, Twitter, Instagram, Facebook, etc.), ensuring timely, impactful, and sales-aligned posts.
• Monitor and analyze social media performance, leveraging data-driven insights to refine strategies.
• Engage with online communities to build relationships and foster advocacy.

5. Analytics and Reporting

• Track and report on key performance metrics (KPIs) for digital and PR campaigns, including media reach, conversions, and engagement rates.
• Use analytics tools (e.g., Google Analytics, HubSpot, Hootsuite) to evaluate the effectiveness of campaigns and optimize strategies.

6. Stakeholder and Team Collaboration

• Partner with the Online Sales Manager to create synergy between digital communications and e-commerce efforts.
• Liaise with external partners, including PR agencies and content creators, for flawless campaign execution.
  • Mentor and train team members on digital communications and PR best practices and trends.

7. Innovation and Trends

• Stay informed on industry trends, new platforms, and emerging technologies to keep GyroGear’s digital strategy innovative.
• Experiment with creative approaches to reach untapped audiences and maximize impact.

QUALIFICATIONS:

1. Education and Experience

• Bachelor’s degree in Communications, Marketing, Public Relations, Digital Media, or a related field (Master’s preferred).
• 5+ years of experience in digital communications, PR, and e-commerce marketing, preferably in the healthcare, technology, or startup sectors.
• Proven success in managing digital campaigns and growing media and online presence.

2. Skills and Competencies

• Exceptional written and verbal communication skills with a flair for storytelling and audience engagement.
• Expertise in press release creation, media relations, and public speaking.
• Strong experience in collaborating with sales teams to align communication strategies with revenue goals.
• Proficiency in CMS, social media platforms, analytics tools, and marketing software.
• Ability to manage multiple projects simultaneously in a fast-paced environment.

3. Personality and Attributes

• A creative thinker with a data-driven approach to problem-solving.
• A collaborative team player who thrives in a dynamic and innovative environment.
• Passionate about making a meaningful impact through technology, storytelling, and public relations.

Overview

The Project Manager, Regulatory Affairs, plays a pivotal role in driving APACMed's Regulatory Affairs (RA) agenda across the Asia-Pacific region. The position involves managing complex RA initiatives, fostering collaboration among stakeholders, and ensuring the successful delivery of high-impact projects aligned with the association’s strategic goals. This role requires a proactive mindset, and the ability to navigate and influence policies that enhance patient access to innovative medical technologies.

Key Responsibilities

Committee Agenda and Leadership:

• Lead the development and execution of the RA Committee's agenda, ensuring alignment with APACMed’s broader strategic priorities.
• Spearhead workstreams and initiatives within the RA Committee’s purview, from inception to completion.
• Collaborate with senior members to define project objectives and craft actionable plans to deliver measurable outcomes.

Stakeholder Engagement and Collaboration:

• Build and maintain relationships with key stakeholders, including regulators, policymakers, healthcare providers, and industry leaders, to advance committee goals.
• Serve as a primary liaison between APACMed members and external partners to ensure alignment and effective communication.

Policy Advocacy and Regulatory Harmonization:

• Lead the drafting of position papers, advocacy materials, and white papers to address regulatory gaps and opportunities.
• Represent APACMed in regulatory discussions to advocate for harmonized, patient-focused regulatory practices across the region.

Project Management:

• Manage multiple RA initiatives simultaneously, ensuring that timelines and deliverables are met with precision.
• Oversee project budgets, milestones, and stakeholder expectations to drive successful outcomes.
• Provide operational support for key APACMed regulatory initiatives, including SaMD, e-labeling, and post-market surveillance.

Event Planning and Coordination:

• Organize and execute RA-focused workshops, roundtables, and forums, managing all aspects of event logistics, speaker engagement, and post-event documentation.
• Develop summary reports and insights from events to share with stakeholders and members.

Regulatory Intelligence and Analysis:

• Monitor and analyze regulatory developments across APAC markets, compiling insights to inform strategic priorities.
• Provide actionable recommendations to the RA Committee and APACMed leadership based on trends and emerging issues.

Qualifications and Skills

Educational Background:

Advanced degree in Biomedical Sciences, Medical Sciences, Regulatory Affairs, Public Health, Health Policy, or a related medical/scientific discipline.

Experience:

• Minimum of 5 years of professional experience in regulatory affairs, policy advocacy, healthcare strategy, or a related field, with a preference for regional roles in the MedTech or broader healthcare industry.
• Candidates with regulatory affairs experience or a background in medical sciences/consultancy are encouraged to apply.
• Proven track record of managing cross-functional projects and engaging with diverse stakeholder groups.

Skills and Competencies:

• Strong project management and organizational skills, with an ability to juggle multiple priorities in a fast-paced environment.
• Exceptional analytical and writing capabilities to produce high-quality policy documents and reports.
• Excellent communication and presentation skills, with the ability to articulate complex regulatory concepts clearly and concisely.
• Knowledge of global and regional regulatory frameworks in MedTech, including SaMD and e-labeling.
• Proficiency in Microsoft Office tools, project management software, and data visualization platforms.

Personal Attributes:

• Independent and self-motivated, with a strong sense of accountability.
• Collaborative team player who can work effectively across cultures and organizational hierarchies.
• Proactive problem solver with meticulous attention to detail.

Working at APACMed

This position offers unique opportunities to work closely with senior leaders from the world’s largest MedTech companies, as well as regulators and stakeholders across the region. The role provides exceptional visibility within the industry, fostering professional growth and meaningful impact in shaping the regulatory landscape in APAC.