Position Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive specializing in Order Management. The successful candidate will play a pivotal role in ensuring a seamless order processing experience for our customers. The primary responsibility will be to manage and oversee the end-to-end order fulfilment process, ensuring accuracy, efficiency, and exceptional customer satisfaction.

Key Responsibilities:

1. Order Processing:

• Receive and review customer orders, ensuring accuracy and completeness.
• Input orders into the system accurately and in a timely manner.
• Coordinate with various departments to ensure order fulfilment within specified timelines.
• Lead and see-through end-to-end delivery process of orders (from arrangement of deliveries to delivery date)
• Handle returns enquiries and provide clear guidance to customers on return process.
• Handle all claim matters on defects and wrong pricings, etc.

2. Customer Communication:

• Communicate with customers regarding order status, delivery timelines, and any relevant updates.
• Handle customer inquiries and concerns professionally and efficiently.
• Provide proactive communication to customers regarding any potential delays or issues.
• Follow up to resolve any issues that arises.

3. Issue Resolution:

• Investigate and resolve order-related issues promptly and effectively.
• Collaborate with cross-functional teams to address any challenges in the order fulfilment process,
• To resolve feedback and address operation challenges.
• Proactively identify opportunities for process improvement to enhance overall customer satisfaction.

4. Documentation and Record Keeping:

• Maintain accurate and up-to-date records of customer orders, interactions, and resolutions.
• Prepare and maintain reports related to order processing metrics.

5. Collaboration:

• Work closely with the Sales, Warehouse, and Logistics teams to optimize order fulfilment processes.
• Collaborate with internal stakeholders to ensure alignment on customer expectations and delivery commitments.
• Foster a positive work environment.

Qualifications:

• Possess a Degree (Fresh graduate), Diploma or equivalent
• 5 years of proven experience in customer service, order management, or a related role.
• Excellent communication and interpersonal skills. Strong proficiency in written and spoken English.
• Strong organizational and multitasking abilities.
• Attention to detail and a commitment to accuracy.
• Problem-solving skills with a proactive and customer-centric approach.
• Proficiency in using order management systems and related software.

Preferred Skills:

• Familiarity with order processing systems.
• Prior experience in a fast-paced customer service environment.
• Knowledge of supply chain and logistics processes.
• Ability to adapt to changing priorities and thrive in a dynamic work environment.

Job Purpose:

· Develop and deliver the most appropriate and comprehensive product range for each category that maximizes profitability through buying efficiencies, pricing and sales strategies

Responsibilities:

· Merchandising support in areas like category/stocks/market planning, pricing

· Knowledge of shipping documentation and co-ordination with forwarders, shipping companies, locally and overseas

· Maintain relationship with existing suppliers and source new suppliers for future products/brands

· Conduct training on new product and seasonal launches

Ad-hoc

· Able multi-task

Competencies

Behavioral

· Demonstrates creativity, integrity, passion and self-motivation

· Ability to make decisions, meet targets and work under pressure and managing workload with little direction

· Has business-like approach, uses tact and diplomacy when negotiating

· Absorbs and assesses information quickly

· Enjoys dealing with people whether by phone or in person

· Team Player

Functional

· Knowledge on key business drivers (eg: pricing, promotion, assortment, margins)

· Knowledge on financial retail calculations – OTB, markdowns, margins

· Negotiation skills

· Well versed in Microsoft office, especially excel. Good worksheets skills to generate structured reports

· Skilled in Photoshop/Illustrator is a good tool to have for needed alternations

· Able to communicate with intermediate writing skills for the bilingual languages ie Mandarin and English, in order to communicate with Mandarin speaking supplier. Processing of documents in Mandarin needed. Proficiency in Mandarin is essential

· Possesses Diploma in Fashion Design will be prioritized

1. Familiar with Clinic Management System.
2. Frontline customer service for registration, enquiries, and online appointments.
3. Cashiering and application of appropriate govt subsidy schemes (e.g.PG/MG/CHAS/MS) at point of payment.
4. Collate and prepare submissions for Medisave and other relevant claims.
5. Process and dispense prescription accurately.
6. Facilitate lab specimen collection and arrange for relevant reviews, referral and appointments.
7. Triage and record patient’s vitals such as temperature, height, weight, symptoms, and allergies.
8. Chaperone doctor during consultations if required.
9. Participate in stock inventory exercise.
10. Replenish and manage consumables and medication stock levels.
11. Perform other ad-hoc duties as assigned by Clinic Supervisor/Doctor.

About the Role:

• Provide leadership to the Chiller Systems maintenance team members in providing chiller maintenance, repair and annual shutdowns.
• Manage the team to achieve set targets.
• Keep updated in the latest development in chiller technology and offer advice to the team, practical technical information.
• Recommend, quote and advise internal & external customers on technical & cost matters pertaining to chiller maintenance, repair and annual shutdowns.
• Increase revenue for ACMV mobile team according to company’s plan and direction.
• Sourcing of contractor & supplier.
• Provide technical advice relating to chillers, ACMV systems to site managers when necessary.
• Any other ad-hoc duties as assigned whenever required

About You:

• Diploma or Degree in Mechanical Engineering, HVAC, or a related field.
• Proven experience in chiller system maintenance, repair, and operations.
• Strong leadership and team management skills.
• Up-to-date knowledge of chiller technologies and ACMV systems.
• Excellent communication and problem-solving skills.
• Ability to manage customer relationships and provide cost-effective solutions.
• Proficiency in sourcing contractors and suppliers.
• Familiarity with safety and compliance standards in HVAC systems.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Executive Assistant 4 - Singapore

Description: ACCOUNTABILITIES Screens telephone calls and visitors, and resolves inquiries and requests. Schedules and maintains calendar of appointments, meetings and travel itineraries, and coordinates related arrangements. Tracks operational data in a database, including financial and other reporting metrics. Uses software tools to compile data into presentation format. Independently prepares presentations and recurring reports. Coordinates special projects, department activities and office functions with other departments

Key Reponsibilities:

1. Center requests and visitor support

• Act as point of contact for the visit request, accepting and processing request using internal applications/tools.
• Welcoming guests in a friendly and professional manner, and directing them appropriately per customer engagement
• On site point of contact for customers dealing with any issue that arises during their visits.
• Visitor Enquiries & Communications. Providing accurate information in-perform and via phone/email per customer engagement
• Security. Controlling access to the office through the reception desk

1. By requesting for employee badge
2. By confirming customer identify when Dell host is not present
3. Coordinating with building reception/security to facilitate easy entry for customers
4. Visit registration & Feedback
5. Confirm name & designation of customers on registration forms/booking systems
6. Collect feedback from customers (physical form or electronically) at the end of the customer engagement
7. Be available before customer visit. Be available in the office at least 30 minutes before customer arrives.
8. Ensure customer leave and doors are locked. Leaving the office only after all customers leave and the doors are auto-locked.
9. Time required after working hours will be no more than 2 hours per week.
10. Doors auto-locked at 6pm

2. Administrative Support. Performing administrative duties to support the center activities such as updating customer engagement record system, filing, photocopying, printing,

• Appointment Scheduling: Organizing and scheduling appointments at the center and updating calendar events on attendees using Microsoft outlook and/or other software systems.
• Centre & Meeting Room readiness: Maintaining a clean and organized reception area, ensuring the environment is presentable

1. Update the facility cleaners to have meeting rooms ready for customer visit
2. Check meeting rooms are in order an hour before customer visit

• AV system is in working order
• Stationaries such as pens/diaries are laid out
• Agenda is printed and placed in meeting rooms
• Electronics sign (welcome screen, room signage) display the correct informationRecords management: Keeping track of consumables usage such as water, pens, and place order for the consumables when supplies run low

1. Catering Management: Be the point of contact for the caterer and ensure the timely setup and removal of catering setup.
2. Maintaining and updating the visit records in the relevant application on timely manner.
3. Compiled weekly/monthly reports on center visit, as required.
4. Assists in all other admin and miscellaneous tasks being assigned on ad-hoc basis with relation to center operations. Example of tasks include mass ordering of name cards for the staffs.

Candidate Requirements

Familiar with personal computers operations. Experience in using common office applications such as Microsoft Office, and communications software like Zoom, Microsoft Teams

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1113321 (Jacob Tijo)

Job Position:

Mechanical Engineer

Job Description:
We would like to recruit a Mechanical Engineer to aid our team in the development of a custom 3D printer. The machine would require a complex tool swapping system for custom built extruders. Furthermore, it will require automation mechanisms to increase production volume and efficiency
• Design and develop a 3D printer, including the kinematics, electronics, and thermal components. Generating a BOM of all parts required based on knowledge of 3D printing systems.
• Generate a detailed CAD model that shows the assembly process of the machine, to be provided to suppliers for the purchasing of parts.
• Generate custom G-Code to accommodate for the tool changing
• Generate custom G-Code for the automation mechanisms
• Include safety precautions for the multiple extruders and build plate
• Optimise the design as the project progresses through troubleshooting design flaws during testing, allowing for a more reliable printer.

Required/Preferred Skills:

• CAD Profiency
• Product Design and Design for Manufacturing & Assembly
• Electrical wiring and Electronics
• Problem-Solving
• Testing and Validation
• Project Management
• Familiarity and experience assembling and upgrading FDM systems
• Enthusiasm in building and problem solving

Required/Preferred Qualifications:

Bachelor’s or master’s degree in mechanical engineering, Mechatronics, or a related field.

Experiences:

3+ years of experience in mechanical design, preferably with building customised 3d printer experience and related AM skills

About Us:

We are a Aquarium Store with 4.5 star good review, due to our good customer service and relationship and our nice environment retail store with lots of type of fishes and aquatic life.

We have been around the industry for more than 40 years.

Job Description:

We are seeking a passionate and enthusiastic Retail Assistant to join our team at East Ocean Aquatic Store. The successful candidate will play a vital role in providing excellent customer service, maintaining a clean and inviting store environment, and supporting the overall success of our business.

Key Responsibilities:

• Store Operations: Maintain a clean, organized, and well-stocked store environment.
  Assist with the care and maintenance of aquarium displays.
  Receive and stock new inventory.
  Assist with the setup and breakdown of store displays for events.
  
• Aquarium Care: Perform basic aquarium maintenance tasks, such as water changes and feeding.
  Monitor the health of fish and aquatic plants.
  Identify and address any potential issues with aquarium systems.
  
• Customer Service: Provide friendly assistance to customers, directing customer to the right personel to help with their qeuries. Build strong customer relationships and foster loyalty.
  

Qualifications:

• Passion for aquariums and a strong interest in fishkeeping.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Basic computer skills
• Prior experience in retail or customer service is preferred.
• Knowledge of aquarium maintenance and fish care is a plus.

Benefits:

• Employee discount on store merchandise.
• Opportunity to learn from experienced aquarists.
• Be part of a passionate and supportive team.
• Opportunities for professional growth and development.

Work Detail:

• $11 per hour
• 4 days work week: Monday, Tuesday, Thursday and Friday
• 10am - 5pm or 12pm - 8pm
• PR or Singapore Citizen only

Interested party please whatapps to 90662847

Responsibilities:

• Assist the Order Fulfilment Executive in local and export order fulfilment.
• Order entry into the system, process picking slips and coordinate with warehouse production for delivery.
• Manage the delivery schedule and coordinate with a team of sprinters/couriers to ensure on-time delivery.
• Assembly input into ERP
• Manage Instantaneous update of POD to customer
• Outward Courier booking.
• Coordinate yearly stock take.
• Ad-hoc tasks as assigned

Requirements:

• O Level / Nitec / Diploma.
• Minimum 2 years of working experience in order fulfillment/freight forwarding preferred.
• Sound knowledge of import/export processes is an added advantage.
• Proficient in MS Office applications.
• Good team player and willing to learn.
• Attention to detail.

Other information: Learning opportunity, lean organization, AWS & Performance bonus, training will be povided.

• Collaborate with engineers, architects etc. to determine the specifications of the project
• Negotiate contracts with external vendors to reach profitable agreements
• Obtain permits and licenses from appropriate authorities
• Determine needed resources (manpower, equipment and materials) with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Acquire equipment and material and monitor stocks to timely handle inadequacies
• To manage tender works including provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Assess tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Prepare presentations, risk matrix, information to top management to get approval for bidding.
• Responsible for the technical & commercial bids as per the tender requirements.

Job Description & Requirements

• Assisting Corporate Secretary in handling full spectrum of corporate secretarial duties for our client but not limited to company incorporations, striking off of companies, preparation of directors' and shareholder resolutions
• Ensuring compliance in accordance to relevant statutory requirements, maintenance of statutory registers of statutory returns
• Other ad-hoc duties as and when required

Requirements

• Diploma in Business Administration or above
• Prior experience in relevant field will be an advantage
• Excellent written and spoken communication skills in English
• Proficiency working attitude, pro-active, good team player and able to work independently with minimal supervision
• Able to work under pressure & meet deadline

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To assist with receiving guests into the restaurant including answering reservations via telephone.
• To serve food courses & alcoholic beverages (whenever needed) to guests.
• To assist guests regarding menu items in an informative & helpful way.
• To assist in monitoring and maintaining inventory levels of food, beverages, and supplies, notifying management when supplies need to be replenished.
• To maintain cleanliness of work areas, chinaware, glassware, etc throughout the day.
• To handle cash transactions accurately, process payments, and operate the cash register or POS system in compliance with company policies.
• Any other ad-hoc duties as assigned.

Requirements:

• Able to work rotating shifts, including weekends and public holidays.
• Preferably 1 year of experience in similar capacity.
• A good team player with excellent communication skills.
• Able to work overtime, on weekends & public holidays when required.
• Singaporeans & PR only.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 1 Feb 2025.

Walk-IN

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 9:00 AM and 6:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

You will be responsible for assisting therapists in all activities of therapy treatment to ensure safe patient handling and care. You will contribute to the smooth operation of the department.

• GCE ‘N’ or ‘O’ Level, Diploma preferably with Recognised Certificate in Therapy Services
• Experience as a Therapy Assistant in relevant clinical settings will be an advantage
• Able to work well independently and in groups

Job Scope

• Pick, prepare and pack products ordered by Online Customers in a timely and accurately manner

• Perform quality checks on picked products

• Replenish products in the warehouse

• Assist in loading of shipping containers

• Any ad-hoc tasks that may be assigned as and when require

• Training provided in-house

• Preferably familiar with E-commerce platforms (Lazada, Shopee, Red mart, NTUC Marketplace and etc..)

• Working hours: 7.30am - 11.30pm (Monday - Friday)

As a valuable member of the SCH family, you are an integral part of the care team for rehab and sub-acute patients. You will assist the nursing staff in administrative duties, basic nursing care and infection control practices for an assigned group of patients. You will perform housekeeping duties, which includes ensuring a clean and tidy ward environment, as well as the maintenance of the ward inventory.

• GCE “N” Level
• A recognized Certificate in Health Care (Inpatient)
• Comfortable with shift work (3-rotating shift) and open to deployment within 2 work sites under SingHealth Community Hospitals
• Uniform required
• Passion to serve the community

The Senior /Medical Social Worker Assistant supports and assists the Senior / Medical Social Worker (S/MSW) to look into the possible interventions (to receive social and financial assistance, renew subvention of healthcare subsidy and eligible funding schemes) to help reduce the burden of the clients and families from incurred social and healthcare costs.

Work Location: Pearl Hill Care Home

Responsibilities:

• Regular liaisons with clients and families to following up on pending assistance – Medifund, Household Means Testing (Subvention) and other funding schemes, etc.
• Be updated with available financial assistance available and provide advice to clients and their families on eligible resources to tap on
• Support and adhere to the care plans developed by S/MSW (Centre Manager) and other healthcare colleagues
• Monitor clients’ social wellness and participation rate in social activities during their stay
• Assist in follow-up and liaisons with community services in the discharge care plan of clients, if any.
• Financial counselling for all clients during assessment
• Closely monitor to ensure the meeting of KPI of 10 days for referral intake
• Provide administrative support by keeping records, filing and update progress reports, etc.
• Perform any other duty as assigned by the Centre Manger or Reporting Manager

Requirements:

• Diploma in Social Work
• Fresh graduate will be considered as well
• At least 1 year of relevant healthcare industry experience
• Pleasant and mature disposition with empathy and patience in liaisons with everyone
• Demonstrate initiatives, good communications and people engagement skills
• Linguistic capability in English, Mandarin and advantageous with the use of local dialects to interact with the local clients
• Good organisation ability

Job Description

You will work closely with the Medical Social Workers (MSW) in conducting home visits, to obtain collateral information and ascertain the patient’s home physical and familial environment. You will assist MSWs in the interviews and assessments of patients and their family members for appropriate service referrals. In addition, you will need to register all referrals received by the department, conduct intake interviews for MSWs and perform means-testing for patients seeking subsidies for community hospital services, as stipulated by the Ministry of Health.

Job Requirements

• Diploma Holders (preferably in Community Services or Human Services) with 4 years of relevant experience
• GCE ‘O’ or ‘A’ level preferably with 10 years of relevant experience

Job Description & Requirements

• Overall-in-charged of Accounts Payable
• Perform Day to Day Financial Transactions, including Verifying, Classifying, Computing, Posting and Recording Accounts Accurately
• Attend to Supplier’s Enquiry on Statement of Accounts and Payments
• Perform Monthly Bank Reconciliation for Bank Accounts and Prepare Bank Deposits
• Review & Streamline Procedures & Processes Related to Payments
• Other Ad Hoc Duties as assigned.

Job Requirements

• ITE Certificate OR at least 3 Years relevant Finance & Accounting Experience
• Meticulous Sharp & Responsible. Independent but yet also a Team Player
• Great Attitude & Highly Motivated with Good Interpersonal Skills
• Good Communication & Problem-Solving Skills
• Able to Work in a Fast-Paced Environment.

Job Info

• Work in a Pleasant Working Environment
• Work Location – Bedok Industrial Estate (take 17A from Bedok MRT – Last stop)
• ½ day off on Eve of all Public Holidays
• Annual Wage Supplement Entitlement
• Attractive Renumeration commensurate with your experience and qualifications

Please email updated resume to [email protected] and/or WhatsApp to 9857-9292 with:

• Last & Expected Renumeration
• Earliest Availabilityfor Interview & Commencement of Work
• Vaccination Status / COVID History

Only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Overview*

Reporting to the Senior Manager, Inpatient Operations, the Senior Executive (SE) / Assistant Manager (AM) / Senior Assistant Manager (SAM) will assist in the management of assigned clinical and/or patient services in the hospital and/or project management role for ward infrastructure and/or building improvement projects. S/he will be responsible for key departmental and/or service performance areas, such as customer service, operational excellence and resource utilisation.

Job Responsibilities*

You will be responsible for the following:

Leadership and Strategic Planning

Participate in the development of AH strategic plans. He/She will facilitate in the alignment of the vision, philosophy, strategic and business plans for the Operations team. This includes the formulation of a tactical roadmap to achieve measurable targets within prescribed timelines. These measurable targets are quantifiable quality outcomes as KRAs that can be used to benchmark against other institutions.

Participate in the transformation of hospital design and deliver of support services through the Alexandra Campus Redevelopment project.

Major Duties (80%)

• Responsible for daily operations of assigned inpatient ward(s), including ward reception counter services, administrative / operational matters and partnering Ward Nurse Manager and other stakeholders to solve system and process issues.
  Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
  Track, monitor and make recommendations to achieve excellent customer satisfaction ratings.
  Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure 1) adequate planning of project phases and bed closures to minimize disruption to inpatient operations, 2) user requirements are adequately captured in project specifications, 3) site works are carried out in compliance to hospital standards e.g. infection control, 4) projects are completed on time and within budget.
  Track, monitor and make recommendations for all hospital related requirements related to its annual planning cycles, including financial, manpower and total training budgets.
  Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved.
  Participate actively in relevant NUHS Way projects, Quality Improvement/ IT projects and initiatives. Constantly review within assigned areas, systems and process initiatives to achieve safer, better, faster and cheaper care for the customers.
  Handle customer complaints and follow up with service recovery if necessary.
  Review and update policies and procedures as needed.
  

General Duties (20%)

• Support any relevant hospital committees formed within the assigned area(s) of responsibilities, for example, Division of Critical Care Committee, etc.
  Perform any other duties as assigned by Reporting Officer.
  

Requirements*

Qualification Required and Area of Discipline

• Degree in any discipline.
• Healthcare experience will be advantageous.

Skills and Knowledge

• Strong analytical, organisational, coordination, interpersonal and communication (written & verbal) skills
• Proficient in MS applications e.g. Microsoft Word / Excel / Powerpoint
• Project management skills and experience
• Practical knowledge of hospital operations preferred
• At least two years’ working experience, preferably in service industry

Personal Traits

• Positive, pro-active, motivated with “can-do” attitude
  Ability to multi-task and work independently and as a team
  Service oriented and customer focused
  

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

- Site Manager to manage project construction site operations and oversee all the related projects

- To ensure project schedule delivered on time and followed according to project specification

- To ensure project site safety and coordinate with clients / consultants / engineers and other relavant parties

- To manage daily site activities and supervise strictly for the quality of works

- Preparation of site daily report and documentations

Silver Screen International is a Media Production House producing television programs for Mediacorp Channel Suria and Vasantham. We are looking out for an experience admin assistant who can handle the company's admin. Work along experienced directors and producers. Our programs include reality shows, game shows, travelogue program and much more! Young and vibrant team. An extremely FUN and ENJOYABLE environment!

We are excited about this new opportunity for experienced professionals with expertise in Healthcare, Pharmaceutical, Diagnostics (laboratories & hospitals), R&D Customers, Academia, F&B and industrial market verticals industries; specializing in achieving capital equipment (CAPEX)/ Engineering/ integration-related solutions sales.

RESPONSIBILITIES

• Present, promote and sell products/ services to existing and prospective customers in the cleanroom, biotechnology, pharmaceutical production, diagnostics (laboratories & hospitals) R&D, Academia, F&B industries
• Develop and implement strategic sales plans for products and solutions offered and agencies assigned
• Develop strong technical know-how on products and applications to support and effectively engage prospects and clients
• Responsible for Marketing campaigns such as trade-in / service excellence promotions / seminars / workshops
• Managing direct customers sales & distributors
• Generate leads and develop a solid customer relationship with key decision makers, fostering and enhancing good relationship with all of our customers
• Develop a customer or project specific sales strategy and manage deals to conclusion
• Lead solution development efforts that best address end user needs, while coordinating the involvement of all necessary stakeholders
• Engage with potential customers to understand their needs; identifies and suggests equipment, products, services or solutions that will meet those needs.
• Analyse the territory and market’s potential, track sales and status reports

REQUIREMENTS

Incumbent should ideally be from a Product Manager background, experienced in sales related to cleanroom/industrial/pharmaceutical/diagnostics industries. Sales experience is in relations to capital equipment (CAPEX)/ Engineering/integration-related solutions.

• Minimum diploma in Engineering, Biotechnology or related disciplines
• Minimum 3 years of experience with strong sales track records with focus on Healthcare/ Pharmaceutical/ Diagnostics (laboratories & hospitals/ R&D Customers/ Academia / F&B/ industrial market verticals
• Experienced in tender and request for quotation (RFQ) preparation and costing
• Present status of sales efforts at periodic Sales meetings
• Excellent presentation skills
• Good analytical and problem-solving skills
• Target driven and able to work independently

Job duties include:

• Daily accounting transactions in ERP system
• Prepare and review invoices
• Liaise with suppliers
• Prepare payments
• Assist with month-end closing
• Overall management of office operations (e.g. office supplies, liaise with facility management vendors)
• Performing other duties or tasks as assigned by the immediate superior or HOD
• Department admin & ad-hoc duties assigned from time to time

Requirements:

• Minimum ’O’ Level or diploma
• Familiarity with Microsoft Business Central (for ERP system) and Retail industry would be an advantage
• Minimum 1 year of relevant working experience
• Positive working attitude, willing to learn and able to multi task
• Meticulous and accurate
• 5.5 days work week
• Able to start work immediately or on short notice

Job Descriptions :

• Manage commercial and contractual activities within the project efficiently and effectively
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provides advice when required.
• Prepare and monitor project cost budget, cash-flow for the project, track changes in design/construction work, and variations, and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders, and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Review and negotiate contracts with clients, subcontractors, and suppliers to ensure favorable terms and minimize risks.
• Manage post-contract activities by overseeing interim claims, variation orders, and contract amendments to ensure compliance and timely resolution of disputes.
• Provide expert advice on PAM contracts and other standard forms of agreements, ensuring legal and financial obligations are met throughout the project lifecycle.
• Develop strong contractual frameworks to manage risks effectively and align with the organization’s goals.
• Lead the preparation of detailed project budgets, forecasts, and cash flow projections to ensure project profitability.
• Monitor and control project costs by conducting cost analysis, cost studies, and variance reporting.
• Implement value engineering strategies to maximize the project’s performance while reducing costs.
• Ensure timely completion of final accounts and reconciliation of project finances.
• Advise stakeholders on cost limits and suggest budget adjustments to avoid overruns.
• Perform all duties by CCCC policies, processes, and systems in the development of tender submissions, ensuring alignment with technical requirements, timelines, and business strategies.
• Assist and report to the Corporate Estimating Manager on commercial dispute resolution, and project matters
• Lead and manage the commercial team of the project
• Conduct regular commercial meetings with team members to evaluate progress, address challenges, and provide support and guidance
• Review the list of suppliers and subcontractors
• Forecast, monitor, and report to the Project Director and Project Manager about the project cashflow, S-Curves, budgets, expenses, financial performance, cost to complete and prepare mitigation measures to resolve commercial-related issues
• Prepare and estimate monthly claims to clients, based on project progress
• Review and submit documents for commercial audit purposes
• Review and submit documents for progress claims, variation orders, and final accounts
• Review, manage, and negotiate contracts from vendors, suppliers, and clients, ensuring alignment with project specifications
• Prepare project documents for procurement
• Approve progress payments and subcontractor claims
• Prepare and manage project equipment, third-party liability, site, contractor all risk, fire insurance, and claims
• Monitor financial compliance and conduct cost analysis to evaluate subcontractor quotations and claims
• Review the detailed cost estimates for the construction project
• Review the BOQs for project submissions
• Assist in preparing EOT, progress claims, and Loss & Expense claims
• Conduct risk assessments for project estimates and evaluate potential risks
• Monitor procurement processes to ensure timely delivery of materials and oversee contractual administration
• Review and manage subcontracts for project execution
• Oversees the overall cost estimation and procurement process and record
• Liaise with project teams, clients, and stakeholders to provide contractual advice and address any commercial concerns
• Maintain accurate records of estimating and procurement activities and financial transactions
• Participate in site meetings and technical discussions to ensure alignment on commercial aspects
• Conduct regular contract performance reviews and audits of subcontractors and suppliers
• Provide planning support and maintain project information for reporting purposes
• Evaluate, review, and prepare regular reports for the Corporate Estimating Manager on the performance and success of the commercial team, highlighting challenges, risks, opportunities, and project progress
• Liaise, coordinate, discuss, and negotiate with suppliers on the purchase or rental of plant machinery or equipment
• Review cost comparison before purchase or rental of machinery or equipment

Job Requirements :

• Bachelor’s Degree in Quantity Surveying or related equivalent
• At least 10 years of relevant experience in quantity surveying, or commercial roles.
• Strong organizational skills including attention to detail and a systematic approach to work
• Excellent written, communication, and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.
• 6 days work week
• Willing to work on Construction Site
• Extensive experience managing large-scale construction projects (e.g., infrastructure, MRT projects, and high-rise developments ) will be advantageous.

Job Descriptions :

• Manage commercial and contractual activities within the project efficiently and effectively
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provides advice when required.
• Prepare and monitor project cost budget, cash-flow for the project, track changes in design/construction work, and variations, and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders, and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Review and negotiate contracts with clients, subcontractors, and suppliers to ensure favorable terms and minimize risks.
• Manage post-contract activities by overseeing interim claims, variation orders, and contract amendments to ensure compliance and timely resolution of disputes.
• Provide expert advice on PAM contracts and other standard forms of agreements, ensuring legal and financial obligations are met throughout the project lifecycle.
• Develop strong contractual frameworks to manage risks effectively and align with the organization’s goals.
• Lead the preparation of detailed project budgets, forecasts, and cash flow projections to ensure project profitability.
• Monitor and control project costs by conducting cost analysis, cost studies, and variance reporting.
• Implement value engineering strategies to maximize the project’s performance while reducing costs.
• Ensure timely completion of final accounts and reconciliation of project finances.
• Advise stakeholders on cost limits and suggest budget adjustments to avoid overruns.
• Perform all duties by CCCC policies, processes, and systems in the development of tender submissions, ensuring alignment with technical requirements, timelines, and business strategies.
• Assist and report to the Corporate Estimating Manager on commercial dispute resolution, and project matters
• Lead and manage the commercial team of the project
• Conduct regular commercial meetings with team members to evaluate progress, address challenges, and provide support and guidance
• Review the list of suppliers and subcontractors
• Forecast, monitor, and report to the Project Director and Project Manager about the project cashflow, S-Curves, budgets, expenses, financial performance, cost to complete and prepare mitigation measures to resolve commercial-related issues
• Prepare and estimate monthly claims to clients, based on project progress
• Review and submit documents for commercial audit purposes
• Review and submit documents for progress claims, variation orders, and final accounts
• Review, manage, and negotiate contracts from vendors, suppliers, and clients, ensuring alignment with project specifications
• Prepare project documents for procurement
• Approve progress payments and subcontractor claims
• Prepare and manage project equipment, third-party liability, site, contractor all risk, fire insurance, and claims
• Monitor financial compliance and conduct cost analysis to evaluate subcontractor quotations and claims
• Review the detailed cost estimates for the construction project
• Review the BOQs for project submissions
• Assist in preparing EOT, progress claims, and Loss & Expense claims
• Conduct risk assessments for project estimates and evaluate potential risks
• Monitor procurement processes to ensure timely delivery of materials and oversee contractual administration
• Review and manage subcontracts for project execution
• Oversees the overall cost estimation and procurement process and record
• Liaise with project teams, clients, and stakeholders to provide contractual advice and address any commercial concerns
• Maintain accurate records of estimating and procurement activities and financial transactions
• Participate in site meetings and technical discussions to ensure alignment on commercial aspects
• Conduct regular contract performance reviews and audits of subcontractors and suppliers
• Provide planning support and maintain project information for reporting purposes
• Evaluate, review, and prepare regular reports for the Corporate Estimating Manager on the performance and success of the commercial team, highlighting challenges, risks, opportunities, and project progress
• Liaise, coordinate, discuss, and negotiate with suppliers on the purchase or rental of plant machinery or equipment
• Review cost comparison before purchase or rental of machinery or equipment

Job Requirements :

• Bachelor’s Degree in Quantity Surveying or related equivalent
• At least 10 years of relevant experience in quantity surveying, or commercial roles.
• Strong organizational skills including attention to detail and a systematic approach to work
• Excellent written, communication, and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.
• 6 days work week
• Willing to work on Construction Site
• Extensive experience managing large-scale construction projects (e.g., infrastructure, MRT projects, and high-rise developments ) will be advantageous.

• Oversees audit planning, field work, and audit reporting; prepares reports, and communicates findings and recommendations to management.
• Review audit work papers prepared by the audit staff to ensure compliance with the firm's audit methodology.
• Responsible for the daily supervision of audit staff and responsible for the development of audit staff and the completion of performance evaluations.
• Excellent communications skills, strong analytical and problem solving skills.
• Technically-sound and committed with good positive working attitude.
• Able to perform under pressure in fast-paced working environment.