Marketing Manager Roles & Responsibilities:

• Oversee all marketing campaigns for their company or department
• Implement strategy
• Promote a business, product, or service
• Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
• Represent the marketing team to cross-functional groups including product management, sales, or customer support
• Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

• Manage and coordinate marketing and creative staff
• Lead market research efforts to uncover the viability of current and existing products/services
• Collaborate with media organizations and advertising agencies
• Brainstorm ideas for new campaigns
• Coordinate with the sales team and other departments to produce effective strategies
• Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks
• Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Role Overview:

The Marketing Communications (Marcom) Manager will play a pivotal role in planning and executing media strategies with industry media, enhancing visitor experiences, and developing high-quality marketing content. This role requires strong writing skills, the ability to conceptualise engaging content for marketing collaterals and press releases, and effective bilingual communication in English and Mandarin.

The ideal candidate will also oversee the visitor journey, ensuring seamless experiences from visa facilitation to onsite hospitality and badge registration services.

Reporting to the Head of Marcom, the candidate is expected to fulfil the following key responsibilities:

A) Media Planning & Strategic Communications

1. Develop and execute comprehensive media plans in collaboration with industry media partners to maximise event visibility.

2. Manage relationships with key media outlets and industry publications to ensure extensive coverage for ITMA and ITMA Asia exhibitions.

3. Organise press conferences, media briefings, and public relations activities to promote the exhibition(s), including supporting the Communications Director leading the public relations activities in specific exhibition editions.

4. Write and manage press releases, speeches, and media kits to promote the exhibition(s).

B) Content Development

1. Conceptualise, write, and edit engaging content for marketing collaterals, including brochures, newsletters, advertisements and promotional materials.

2. Ensure consistent messaging across all integrated marketing materials

3. Craft clear and impactful press releases and media kits tailored to various audiences.

4. Ensure bilingual content (English and Mandarin) is accurate, professional, and engaging for global and regional markets.

C) Visitor Experience Management

1. Enhance the visitor journey by facilitating visa applications, coordinating badge registration services, and overseeing onsite hospitality experiences.

2. Work closely with internal teams and vendors to deliver seamless and enjoyable visitor experiences.

3. Monitor and gather feedback to continuously improve visitor engagement and satisfaction.

D) Marketing Campaigns Development with Industry Partners

1. Plan and execute marketing initiatives with media partners and associations including print advertisements, event branding, and partnerships.

2. Coordinate with media partners for coverage in integrated marketing channels (e.g., trade publications, magazines, media partner websites and EDMs).

E) Team & Budget Management

1. Performance and day-to-day operational management of team member.

2. Inspiring, motivating and supporting staff so that they are thinking and acting at their best, delivering high quality work, working as an effective team and meeting organisational and individual objectives.

3. Source and coordinate with external industry experts and identify new experts for writing articles in specific area of specialty when required.

4. Regular team meetings to ensure alignment and seamless collaboration across the Marcom department.

Qualifications:

1) Education:

· Bachelor’s degree in public relations, marketing communications, or equivalent.

· Additional certifications in public relations, media planning, or event marketing would be advantageous.

2) Work Experience

· 4 years in marketing communications, public relations, or event marketing, preferably in B2B exhibitions, or large-scale events.

· Proven experience in media planning, press releases, and integrated marketing campaigns.

· Prior involvement in visitor experience management (e.g., visa facilitation, badge registration, hospitality) would be an advantage.

3) Skills

· Strong writing and content development abilities for marketing collaterals and press releases.

· Bilingual proficiency in English and Mandarin (spoken and written). We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking stakeholders.

· Excellent project managementskills.

· Ability to analyse feedback and campaign performance for continuous improvement.

· An aesthetic flair and a strong eye for detail to guide the design and production of high-quality marketing collaterals.

4) Technical

· Proficiency in Microsoft Office; familiarity with CRM or marketing tools is a plus.

5) Soft Skills

· Detail-oriented, proactive, adaptable, and able to manage multiple responsibilities and tasks under tight deadlines.

Job Overview

We are looking for a dedicated and responsible Dog Daycare Assistant to join our team. This role is ideal for someone passionate about working with dogs and eager to ensure their safety and happiness. Please describe your experience taking care of dogs and creating content, posting on social media in your application if any.

Key Responsibilities

- Able to drive company van to pick up and drop off dogs for clients to and from the daycare

- Able to drive company van to bring dogs to daily outings

- Provide attentive care to all dogs in the daycare facility, ensuring their safety and well-being.

- Engage in playtime and exercise activities with the dogs, both indoors and outdoors.

- Monitor dog interactions to prevent any aggressive behavior and ensure a harmonious environment.

- Assist with feeding schedules, including preparation and distribution of meals.

- Maintain a clean and sanitary environment, including routine cleaning and disinfecting of play areas and kennels.

- Observe and report any signs of illness or distress in dogs to the management promptly.

- Assist with grooming and bathing duties as needed (on swimming days only).

- Help capture high-quality photos and videos of the dogs for social media and client updates.

- Support in administrative and adhoc tasks.

Qualifications

- Genuine love and enthusiasm for working with dogs.

- Reliable, punctual, and able to follow detailed care instructions.

- Strong communication skills and the ability to interact with clients and other team members in a friendly and professional manner.

- Physically capable of handling and playing with dogs of all sizes.

- Previous experience in a similar role is a strong plus but not required; on the job training will be provided.

- Basic photography/social media skills are advantageous.

- Valid driving license is required

• Retail Chain (IT Products / Gadgets)
• Basic Salary: $3000 - $3500
• Full Benefits (AWS + Staff Discount)
• 5 day (Office Hours)
• Location: Serangoon

Responsibilities:

• Source and procure new products to meet business needs.
• Prepare and issue Purchase Orders (PO) accurately and on time.
• Build and maintain strong relationships with suppliers to ensure seamless operations.
• Collaborate with internal stakeholders and address potential issues that could impact business performance.
• Stay updated on market trends and competitor strategies to inform purchasing decisions.
• Prepare detailed reports and updates as required.
• Monitor inventory levels, manage stock replenishment, and oversee stock aging to optimize inventory turnover.

Requirements:

• Diploma in Business or related.
• Min. 1 year of relevant Purchasing / Merchandising of Consumer Products experience.
• Proficiency in MS Excel and Office, SAP.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

• Retail Chain (IT Products / Gadgets)
• Basic Salary: $3000 - $3500
• Full Benefits (AWS + Staff Discount)
• 5 day (Office Hours)
• Location: Serangoon

Responsibilities:

• Source and procure new products to meet business needs.
• Prepare and issue Purchase Orders (PO) accurately and on time.
• Build and maintain strong relationships with suppliers to ensure seamless operations.
• Collaborate with internal stakeholders and address potential issues that could impact business performance.
• Stay updated on market trends and competitor strategies to inform purchasing decisions.
• Prepare detailed reports and updates as required.
• Monitor inventory levels, manage stock replenishment, and oversee stock aging to optimize inventory turnover.

Requirements:

• Diploma in Business or related.
• Min. 1 year of relevant Purchasing / Merchandising of Consumer Products experience.
• Proficiency in MS Excel and Office, SAP.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

WHO WE ARE

We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth. Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions. We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

THE OBJECTIVE

Creating impactful experiences and bringing visions to life. The talent is passionate creative, detail- oriented and someone who can manage the daily details and remains current or ahead with trends in event planning and production.

A mindful & creative producer, develop, manage, and deliver meetings and events programmes in the private sector in an international environment, offering the full range of MCI event solutions. Effectively manage projects/events by creating and executing them against project timelines based on priorities, resource availability, and other project requirements.

THE WORK

Project Management (40%)

• Ownership and management of projects including virtual, hybrid and live events attributed to them.
• Planning, budgeting, program and itinerary building, fostering stakeholders' relationships, identify upsell opportunities while delivering on project requirements.
• Able to provide the full range of MCI services to current and potential clients.
• Conduct internal pre-event briefings, and post-program debriefings with data analysis and market intelligence
• Provide support to other parts of the SBU and other SBU’s, as required, in the interest of MCI.
• Assume responsibility in ensuring key processes are followed & adhered to.

Leadership & Relationship Management (30%)

• Represent MCI and participating at selected industry events, exhibitions, social events.
• Plan, design and delegate operational roles within event/ project teams based on the team's skills and expertise.
• Recognise team’s potential and effort, empower and mentor them to develop further.
• Maintain good internal communication within the event / project teams.
• Maintain enthusiasm and professional standards within their event / project teams.
• Mentor and coaching team / project members
• Regular and frequent communication with clients to monitor client satisfaction.
• Build and maintain the continual development of relationships with suppliers, negotiating the best price and deals, setting up credit agreements, raising invoices, attending supplier visits to offices where appropriate.

Financial Management (20%)

• Ensure the profitability of the events and projects, managing and verifying all income and expenditure

Administration and IT (10%)

• Maintaining and updating of managerial tools such as PMT, Clockwork and all appropriate files and databases

THE MUST HAVE

• Fluency in English, able to present to all levels of management
• A minimum of 5 years of experience in the meetings industry demonstrating consistent progression in roles and responsibilities.
• Extensive experience and track record of planning and executing small-and large-scale virtual and in person events across APAC and international environment.
• Experience with management and operating of budgets and financial control.
• Outstanding inter-personal and leadership skills.
• Traveling onsite for inspections and accompanying events as required.
• Good local knowledge of hotels, venues, and sites for international clients.
• Good written and verbal communication.
• Ability to make decisions and to prioritize tasks as well as remain calm under stress.
• Problem solving skills & possess eloquent personal presentation skills.
• Competence to work both autonomously and as part of a team.
• Ability to motivate and coach team members.
• Professional education in Event Management, Hotel Management, Tourism or another relevant domain.

THE GOOD TO HAVE

• Additional Asian languages will be a bonus.
• Digital savvy including word processing, spreadsheets, presentation packages and databases, preferably Word, Excel, PowerPoint.
• Familiar with Accelo and Success Factor platforms but not a requirement as training will be provided

THE HIVE

• Reporting to the Director, Experiential and required to work closely with the Experiential team

ADDITIONAL LOCAL BENEFITS

• Competitive Annual Leave & Birthday Leave.
• Employer paid business Travel Insurance, Medical Unlimited Whitecoat, Dental & Vision and Mental Wellness coverage.
• Employer-paid Group Hospital & Surgical, Outpatient Clinical, Outpatient Specialist & Personal Accident.
• Comprehensive internal L&D portal and opportunities for external courses.

Job Description

· Assist in the day-to-day invoicing

· Provide efficient support services to business operations

· Manage relations with new and existing clients

· Perform and manage grant related transactions in the government portal

· Other ad-hoc accounts matters as required

Requirements

· Relevant Diploma/Degree and/or previous job-related working experience

· Motivated, goal-oriented with strong communication skills

· Meticulous and able to multi-task

· Good coordination and problem-solving skills

· Proficient in Microsoft Excel

· Highly independent in performing job tasks required and able to exercise good judgment and discretion in managing situations

Job Description & Requirements

Key Responsibilities

Admin and accounts Role: -

· Monitor daily incoming fund and enter bank for payment

· Coordinate or arrange payments to supplier/consultant/govt bodies

· Monitoring of payment emails and forward all payment to authorisers

· To ensure payment cycles are accurately processed and authorised on time

· Checking and prepare monthly staff claims

· Monthly accounting double entries

· Check mailbox and opening of Finance related mails for scanning and filling

· Any ad hoc tasks and projects as and when required

Please note this list is not exhaustive and company reserve the right to review/amend this JD as and when there are changes in business requirements.

Experience/Qualifications

· Preferably 1-year relevant accounting experience in a local or International environment

· Fresh ITE graduate also welcome

· Knowledge in MS Office skills, Outlook and Team

· Preferably knowledge in MYOB

Personal Attributes

· Able to multitasking and communicate with internal and external supportive

· Able to work independent

· Work well in a team environment and support colleagues

· Ability to cope well under pressure at times especially during peak payment period

· A flexible ‘hands on’ approach

JOB PURPOSE:

The role holder is responsible for supporting the Teacher in the classroom.

KEY RESPONSIBILITIES:

Functional:

• Supports the Early Childhood and Primary teachers / Mother Teacher in the classroom
• Assists the Early Childhood and Primary teachers / Mother Teacher in the preparations of teaching materials and resources
• Supervises the students during the lessons and provides additional support, physical or otherwise
• Chaperons the students during educational visits outside the classroom
• Maintains the standard of cleanliness and safety in the classrooms
• Ensure students board busses from the classroom on time
• Support main teacher in communication and feedback to parents on student performance.

JOB REQUIREMENTS:

Minimum Qualifications:

Graduation or Montessori training courses or equivalent

Experience:

1-2 years of experience

FUL TIME RETAIL SALES:

• Basic starts from $2,000 (at 1 year experience)
• 10.30am to 8.30pm
• 5.5 days week
• Location (Hougang)

Staff Benefits

• Medical
• Annual Leave
• Birthday Leave
• Incentive
• Uniform Provided
• Bonus

Responsibilities

• Handles and respond to customer enquiries & feedback
• Provide high quality customer service
• Ensuring daily stock inventory
• Assist in daily operation

Requirement

• Minimum Secondary school & above
• Candidate with retail experience or jewellery is an added advantage
• Team player with positive working attitude

We are a new mini-grocer and butchery opening soon in Toa Payoh, serving the local community and food lovers with premium produce at great value.

We are currently seeking for customer-centric individuals to join us as a Retail Assistant.

Responsibilities:

• Greet and assist customers in a friendly and professional manner
• Share product knowledge to create a personalised shopping experience
• Process in-store sales accurately and efficiently
• Pack online orders for pick-up/delivery
• Assist with stock taking and inventory management
• Perform simple housekeeping duties to maintain store's asthetics and cleanliness.

Requirements:

• Ability to carry yourself confidently with good interpersonal skills
• Eager to learn about our products
• Proactive to provide feedback on improving the shopping experience
• Flexibility to work on weekends, public holidays, evenings when needed (5-day work week with off days on weekday and/or weekend)

Good to know:

• This role is expected to commence mid-February 2025
• Multiple positions are available for this role
• Only shortlisted candidates will be contacted for an online video call
• We regret to inform that we do not have quota for non-Singaporean/PRs

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department. The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
• Directly supervises the Houseman team and is responsible for their daily assignment of tasks and projects.
• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.
• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.
• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.
• Identifies and communicates daily to the Executive Housekeeper of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.
• Helps maintain departmental standards related to impeccable cleanliness and       personalised service to residents and guests in all areas impacted by Housekeeping.
• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.
• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.
• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.
• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by HR and DOHK.
• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.
• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.
• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.
• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.
• Reviews and analyses entries in Raffles Service log book and supervises key control.
• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.
• Works hand on hand with Royal Service Manager for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.
• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.
• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the Executive Housekeeper.
• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.
• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.
• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
• Responsible for enhancing the product and services that is presented to the guest.
• Recommends and proposes changes to the product and its services based on market research and current trends.
• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.
• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.
• Conducts probation and annual appraisals in line with hotel guidelines.
• Develops talent for growth management performance issue.
• Supports DOHK to Coach, counsel and discipline colleagues to enhance performance.
• Establishes a productive work schedule that is in line with local labour laws.
• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.
• Drives constant service and system improvement.
• Executes effective and consistent one on one with direct reports with mentorship and development in mind.
• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.
• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Well-groomed and dressed following the property and company guidelines.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

We are looking for a dedicated and responsible Dog Daycare Assistant to join our team. This role is ideal for someone passionate about working with dogs and eager to ensure their safety and happiness.

Key Responsibilities

- Provide attentive care to all dogs in the daycare facility, ensuring their safety and well-being.

- Engage in playtime and exercise activities with the dogs, both indoors and outdoors.

- Monitor dog interactions to prevent any aggressive behavior and ensure a harmonious environment.

- Assist with feeding schedules, including preparation and distribution of meals.

- Maintain a clean and sanitary environment, including routine cleaning and disinfecting of play areas and kennels.

- Observe and report any signs of illness or distress in dogs to the management promptly.

- Assist with grooming and bathing duties as needed (on swimming days only).

- Help capture high-quality photos and videos of the dogs for social media and client updates.

- Support in administrative and adhoc tasks.

Qualifications

- Genuine love and enthusiasm for working with dogs.

- Reliable, punctual, and able to follow detailed care instructions.

- Strong communication skills and the ability to interact with clients and other team members in a friendly and professional manner.

- Physically capable of handling and playing with dogs of all sizes.

- Previous experience in a similar role is a plus but not required; on the job training will be provided.

- Basic photography/social media skills are advantageous.