The incumbent will be responsible for providing technical support leading MHI-AP’s efforts as a regional after-sales service hub to expand the refrigeration system market in Southeast Asia.

Roles & responsibilities

After Services Sales

• Provide technical support in details to customers.
• Educate/support local service partners in Southeast Asia including Singapore, Indonesia, Thailand and Vietnam
• Promote after sales service activities for existing and potential customer’s refrigeration systems.
• Manage the sub-contractor organization
• Manage the service/maintenance support system.
• Trouble shooting engineering matter support

HR Management

• Lead, evaluate and develop the Refrigeration System BU engineers, including direct instructions on service activities to team members;
• Manage the supervisory service arrangement to customers’ sites to facilitate execution of works.
• Support the manager to assign engineers to specific service project, arrange/adjust engineers’ schedule.

New Business Development

• Promote after sales service business in Southeast Asia in cooperation with Mitsubishi Heavy Industries Thermal Systems, Ltd. (MTH).
• Support an engineering matter for new sales to receive new refrigeration system orders.

Job Requirements

• Bachelor’s Degree in Engineering, Business
• Minimum 3 years experience as service engineer of chiller systems
• A wide range of knowledge on sales activities and engineering functions
• Multi-year experience on sales and/or commercial in large plants, such as refrigeration units and power generation plants
• Ability to coordinate between MTH Japan and MHI-AP
• Able to work under pressure
• Chiller operation, maintenance, and trouble shooting
• Broad and deep knowledge of chiller system products handled by MTH
• Effective communication skills (written and spoken) to interface with parties both inside and outside the organization, overseas and Japanese customers and Mitsubishi group counterparts such as MTH Japan with Japanese language and English
• Japanese Language Proficiency of JLPT N1 is required as there will be frequent correspondences with counterparts in Japan
• WSH Knowledge

· Co-ordinates schedules including setting appointments, maintaining calendar of activities and events.

· Organizes and schedules meetings and conference calls

· Assist with creation/modifications of online postings, spreadsheets, and other various documents

· Handle all sales related enquires and documents.

· Providing buddy back-up support / covering duties to secretaries who are absent.

· Collating and filing expenses, receipts, invoices and other documents.

· Performs adhoc administrative support functions.

Any other miscellaneous task as assigned by manager when necessary.

Objectives of this role

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments

Responsibilities

• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Required skills and qualifications

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in operations management, business administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language

Roles & Responsibilities

• Manage the preparation of accurate monthly, quarterly, and annual financial statements, including income statements, balance sheets, and cash flow reports, tailored to the F&B business.
• Conduct financial analysis to compare actual performance against budgeted figures, analyzing variances, and providing insights into cost management, sales performance, and profitability.
• Provide management with financial reports and key performance indicators (KPIs) to assist in decision-making, strategic planning, and operational improvements.
• Oversee the calculation and management of food and beverage costs, ensuring efficient inventory management, proper valuation, and control of waste or spoilage.
• Monitor payroll expenses, overtime, and staffing levels in relation to revenue, and ensure that labor costs are optimized to align with sales projections.
• Provide accurate financial forecasts, adjusting for any changes in operations or market conditions, and ensure that forecasts are aligned with the company’s goals and objectives.
• Ensure that the company complies with Singapore's Goods and Services Tax (GST) regulations, preparing GST returns and managing tax filings on time.
• Work with external auditors to facilitate the annual audit process, ensuring compliance with both local regulations and international accounting standards.
• Manage and maintain accounting software
• Work closely with operations, purchasing, and sales teams to ensure smooth financial processes and provide financial insights to improve operational performance.
• Any ad-hoc duties as assigned.

Objectives of this role

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments

Responsibilities

• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Required skills and qualifications

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in operations management, business administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language

• Timely delivery of guests’ luggage, messages and any other items for delivery within the property
• Personalize guests’ orientation of their room in a professional, friendly and engaging way
• Maintain a presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests
• Service focused personality is essential; customer related experience is an asset
• Ability to work well under pressure in a fast-paced environment
• Excellent communication skills and a professional presentation
• Ability to work cohesively with fellow colleagues as part of a team
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted

Job Title: Assistant Pet Groomer
Company: Dapper Dogs Pte Ltd

Location: Singapore/Joo Chiat

About Us:
At Dapper Dogs, we believe every pet deserves to look and feel their best. Our team is dedicated to providing exceptional grooming services with love, care, and professionalism. If you’re passionate about pets and eager to join a positive and supportive environment, we’d love to hear from you!

Role: Assistant Pet Groomer

Key Responsibilities:

• Assist in grooming pets, ensuring their comfort and safety throughout the process.
• Maintain cleanliness and hygiene of grooming areas and tools, adhering strictly to SOPs.
• Provide a positive and calming experience for pets, handling them with patience and care.
• Support the team in daily operations, including customer interaction and appointment management.
• (Bonus) Engage with customers to promote grooming packages and products.

What We’re Looking For:

• A patient and caring attitude toward pets of all temperaments.
• A positive vibe and a can-do attitude in a team setting.
• Willingness to learn and improve grooming skills through training and feedback.
• Attention to detail in following grooming SOPs and maintaining hygiene standards.
• (Bonus) Confidence in light sales talk and upselling grooming services or products.

Perks of Joining Us:

• On-the-job training to develop and enhance your grooming skills.
• A friendly and supportive team environment.
• Opportunities for career growth and development.
• Being part of a company that values love and care for pets.

How to Apply:
Email your resume and a short introduction about yourself to [insert email address]. Let us know why you’re excited to join Dapper Dogs!

Note: Prior experience is a plus but not required – passion and willingness to learn are what matter most!

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

• Answer and direct phone calls
• Organize and schedule appointments and meetings
• Maintain contact lists
• Produce and distribute correspondence memos, letters, faxes, and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Order office supplies
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Provide information by answering questions and requests
• Take dictation

Job Scope

· Assisting photographer and makeup artist

· Ensure photography session is smooth

· Respond efficiently to client's enquiries with appropriate information

· Establish, maintain and enhance relationship with clients

· Assist in gown adjustment

· Assist in bride and groom during the whole photoshoot session.

Requirement

· Minimal prior experience welcomed

· Proactive and always seeking new ways to improve yourself and your role

· Looking to establish themselves in the bridal industry

· Passion for make-up and photography

Female candidates required due to nature of assisting female brides.

Job Description:

• Ensure at all times that fire safety requirements contained in the Emergency Response Plan are complied with;
• Supervise the maintenance of all fire safety works in the premises;
• Ensure at all times that the occupant load of any part of any building does not exceed the capacity prescribed under the Fire Code;
• Conduct daily checks within the premises and remove or cause to be removed any fire hazard that is found within the premises;
• Prepare and execute the Emergency Response Plan for the premises and distribute the Emergency Response Plan to the occupants of the premises; (ii) conduct fire drills for the occupants of the premises at least twice in every calendar year or on such occasion as may be directed by the Commissioner;
• Ensure that all occupants are familiar with the means of escape located within the premises;
• Prepare fire safety guidebooks for the occupants of the premises; train, co-ordinate and supervise the Company Emergency Response Team for the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies;
• Train the occupants in the premises in first aid, firefighting and evacuation in the event of fire or other related emergencies;
• Co-ordinate and supervise the occupants within the premises in firefighting and in evacuation in the event of fire or other related emergencies;
• Conduct at least 2 Table-Top Exercises within the premises each year and to evaluate, together with the Fire Safety Committee, the effectiveness of the Arson Prevention Plan and the Emergency Response Plan for those premises;
• Prepare and implement the Arson Prevention Plan for the premises;
• Organise campaigns, training courses, competitions, contests and other activities which will develop and maintain the interest of the occupants within the premises in establishing a fire safe environment;

Requirement:

• Must have valid Fire Safety Manager certification
• Preferably with 2 to 3 years' experience as a Fire Safety Manager or related experience in a similar capacity
• Proficient in Microsoft Word, Excel and Powerpoint

Job Description:

We are looking for a skilled IT Infrastructure and Security Specialist to join our team. The ideal candidate will have expertise in containerization platforms, operating systems, and application servers, along with practical knowledge of security practices, networking, and database management. This role also involves providing technical advisory services, troubleshooting, and collaborating with diverse teams in a multicultural environment.

Requirements:

Technical Skills:

• Expertise in OpenShift and containerization platforms.

• Practical knowledge of operating systems (Linux, Windows) and virtualization.

• Hands-on experience with databases such as MariaDB and MSSQL.

• Proficiency in managing application servers like JBoss, Tomcat, Apache, Kong, and Nginx.

• Fundamental understanding of networking, including DNS and load balancing.

• Strong security skills in server hardening, SSL implementation, vulnerability assessments, and penetration testing.

Soft Skills:

• Excellent troubleshooting and problem-solving abilities.

• Strong communication skills for organizing partner calls and consultations.

• Ability to work collaboratively in a multicultural team.

• Additional Requirements:

• Flexibility to work occasional overtime during critical situations.

As the HR Manager focusing on project work, you will be responsible for delivering key HR initiatives, ensuring that they are completed on time and within scope. You will work closely with the management and HR team to align HR projects with company goals and drive continuous improvement across the HR function. This role requires project management skill sets, alongside HR expertise.

Key Responsibilities:

• Lead and manage HR projects from initiation to completion, ensuring alignment with organizational goals and objectives.
• Develop project plans, including timelines, milestones, and resource allocation, ensuring efficient execution.
• Partner with HR team members to implement HR initiatives (e.g., employee engagement, talent acquisition, and staff benefits and wellness).
• Manage and monitor project budgets, timelines, and deliverables.
• Ensure compliance with HR policies, legal requirements, and best practices throughout all projects.
• Identify opportunities for continuous improvement and recommend HR solutions to enhance business performance.
• Maintain strong relationships with internal teams, acting as a trusted advisor on HR-related project matters.
• Analyse project outcomes and provide insights as required.

Key Requirements:

• Minimum 6 years of HR related work experience, with a proven track record in managing HR projects.
• Good knowledge of local employment laws
• Work experience in a Social Service Agency is an advantage
• Strong communication and problem-solving skills
• § Ability to work independently as well as part of a collaborative team

Location: The Upper House Grill and Bar (Funan)

Key Responsibilities

1. Operational Management:Support the Operations Manager in overseeing daily restaurant operations to ensure efficiency and exceptional service.
   Monitor all departments, including kitchen, service, and bar, to maintain smooth coordination and high performance.
   
2. Staff Supervision and Training:Assist in recruiting, training, and mentoring staff to deliver excellent service and maintain operational standards.
   Schedule shifts and manage employee performance, ensuring compliance with company policies.
   
3. Customer Experience:Address customer concerns and feedback promptly to ensure satisfaction and loyalty.
   Uphold and enhance the restaurant's reputation by maintaining a welcoming and professional atmosphere.
   
4. Inventory and Resource Management:Assist in managing inventory levels, including food, beverages, and supplies, to avoid shortages or overstocking.
   Collaborate with suppliers to ensure timely delivery of high-quality ingredients and materials.
   
5. Financial Oversight:Monitor daily financial operations, including cash flow, budgets, and expense management.
   Prepare and analyze sales and performance reports to identify trends and areas for improvement.
   
6. Health and Safety Compliance:Ensure compliance with all health, safety, and sanitation standards.
   Regularly inspect the premises and equipment to maintain a clean and safe environment.
   
7. Event Coordination:Assist in planning and executing special events, promotions, and private bookings to drive revenue and attract customers.
   
8. Problem Solving:Act as a point of contact for operational issues and resolve them effectively in the absence of the Operations Manager.
   

Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
• 3-5 years of experience in restaurant operations or hospitality management.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficiency in restaurant management software and Microsoft Office Suite.
• Knowledge of food and beverage industry trends and operational best practices.

Preferred Qualifications:

• Experience in managing upscale dining establishments.
• Familiarity with Burmese, Thai, and grill-and-bar cuisine operations.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Johwa Hair&Living is looking for a salon assistant manager !

You will be responsible for:

• Schedule staff to ensure adequate coverage for the salon’s needs.

• Co-ordinate and document staff attendance, leaves, and claims to generate and issue monthly payrolls and payslips.

• Onboard new employees by assisting in orientation and training.

• Develop and document standard operating procedures (SOPs) and company policies to improve workflow and ensure accountability.

• Support management operations by carrying out clerical tasks, daily housekeeping, and documenting staff concerns to communicate to administration.

• Assist and advise in implementing new software and systems to increase productivity and monitor their integration by communicating with affected departments.

• Support business relations by communicating with business partners in a professional manner.

Benefits:

Employee discount

Professional development

Schedule:

Day shift

Weekend availability

Key Responsibilities

• Customer Interaction: Engage with customers to assess their needs and preferences. Provide personalized recommendations to enhance their experience.
• Sales Growth: Actively contribute to increasing sales by identifying opportunities and promoting products or services to both new and existing customers.
• Team Development: Train and guide staff effectively, enhancing the overall capabilities of the team. Foster a collaborative environment that encourages learning and development.
• Flexible Availability: Be available to work night shifts until midnight, as well as all weekends and public holidays. Flexibility for ad-hoc shifts is also required.
• Customer Base Management: Utilize your existing customer base to drive sales and foster relationships that benefit both the customers and the company.
• Experience: Proven experience in customer service or a related field, with a strong understanding of customer needs and sales techniques.
• Customer Service Skills: Excellent interpersonal skills with the ability to communicate effectively with customers and team members.
• Sales Acumen: Demonstrated ability to achieve sales targets and contribute positively to the company's revenue.
• Training Ability: Experience in training or mentoring staff is preferred, with a passion for developing others.

Our client, a leading pharmaceutical company expanding its operations in Singapore, is seeking a Finance Manager to join their newly set-up team. This is an exciting opportunity to contribute to the growth and development of the finance function in a dynamic, fast-paced environment.

Key Responsibilities:

• Manage daily accounting operations to ensure compliance with both Group and local reporting guidelines.
• Review and validate accounting entries in SAP, ensuring accuracy and completeness for monthly and quarterly closings.
• Prepare and deliver local GAAP reports to both internal and external stakeholders
• Lead the coordination of the annual audit process.
• Ensure timely completion of tax filings, including monthly, quarterly, and annual submissions, and related party transaction reports.

Requirements:

• At least 6 years of experience in a similar role, preferably within a manufacturing environment.
• Strong knowledge of accounting principles, including IFRS and US GAAP; familiarity with the financial accounting and reporting practices of both Singapore and China is advantageous.
• Solid understanding of Singapore tax laws and regulations.
• Detail-oriented, reliable, with strong communication skills; proficiency in both English and Chinese is required.
• Adaptable with a proactive approach to learning and problem-solving in a changing environment.

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

Singapore Management University’s Strategy & Entrepreneurship group invites applications for Assistant Professor tenure-track faculty positions.

We are seeking productive researchers in one of the following broadly defined areas of Strategic Management, International Business, Entrepreneurship, Organizational Theory (Macro), Environmental Sustainability and CSR, and Innovation/Technology Management and Digitalization.

We are looking for candidates who are conducting rigorous, impactful, and interesting research, and have high-quality publishing and research records commensurate with the rank they are applying for.

Entry level positions have a reduced teaching load of two sections, generally taught in one term. In addition, SMU offers an internationally competitive compensation and research support package including relocation benefits and child education funding.

About the Strategy and Entrepreneurship Area: The Strategy and Entrepreneurship Area currently has 22 tenure-, practice- and teaching-track faculty members from over 10 different nationalities. They conduct high-quality research published in top research journals and have extensive editorial experience. Senior faculty members include Gokhan Ertug, Reddi Kotha, Heli Wang, Daphne Yiu among others. General information about SMU can be found at www.smu.edu.sg and information about the Strategy & Entrepreneurship area at:

https://business.smu.edu.sg/business/disciplines/strategy-and-entrepreneurship/welcome

APPLICATION PROCEDURES

All applications should be submitted using the following link:

https://smucareers.taleo.net/careersection/smu_ext_ft/jobdetail.ftl?job=2400006Y&tz=GMT%2B08%3A00&tzname=Asia%2FSingapore

Candidates should submit a full application consisting of: (1) a letter with their research and teaching statement, (2) a CV, (3) three samples of research, (4) evidence of teaching ability, and (5) three letters of reference. All application materials are to be sent using the following link (Candidates can upload the reference letters as attachments under their profile via the system or have them sent directly to [email protected]).

Singaporeans selected for tenure track faculty positions may be considered for the Singapore Teaching and Academic Research Talent (START) Inauguration Grant. Details on the grant application procedure may be found here: https://www.smu.edu.sg/moe-start/inauguration-grant.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Outlet Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure and conduct regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

Qualifications:

• Minimum 2 years in F&B restaurant management position
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

• Team Leadership: Supervise and lead a team, ensuring that tasks and responsibilities are completed efficiently.
• Task Assignment: Assign duties and set priorities for team members based on their skills and the organization's needs.
• Performance Monitoring: Monitor the performance of employees and provide regular feedback on their work.
• Training and Development: Identify skill gaps and provide or arrange for training and development opportunities for staff.
• Conflict Resolution: Address and resolve conflicts or issues that arise among team members to maintain a productive work environment.
• Goal Setting: Set individual and team goals that align with the organization's objectives and monitor progress.
• Quality Control: Ensure that work is performed to the required quality standards and take corrective action when necessary.

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for "Best Theme Attraction" at TTG Travel Awards 2017, "Best Attraction Experience", "Breakthrough Contribution to Tourism" and "Best Customer Service (Attractions)" at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

The Senior Executive/Assistant Manager (Integrated Marketing) - Public Relations and Communications (Institutional) will play a key role in building and safeguarding the reputation of the Gallery by driving strategic communications and fostering strong relationships with key stakeholders, including media, government entities, and institutional partners.

RESPONSIBILITIES

• Support and execute the Public Relations strategy in alignment with the Gallery's mission and objectives, including enhancing brand awareness, online and offline visitation to the Gallery, and ensuring consistency across all communications.
• Build and maintain strong relationships with local, regional, and international media outlets, journalists, and influencers to secure positive coverage and maximise visibility for the Gallery.
• Craft and distribute press releases, pitches, and media advisories to effectively convey the Gallery's key messages and stories.
• Monitor and analyse media coverage, influencer partnerships, and LinkedIn metrics, creating regular reports with actionable insights for internal stakeholders.
• Manage media events such as media previews, tours, and interviews, ensuring smooth coordination and impactful outcomes.
• Support the development of thought leadership content, such as op-eds, speeches, and LinkedIn articles, to position the Gallery as a leader in Southeast Asian art.
• Assist in managing the Gallery's LinkedIn profile and content strategy, ensuring consistent, engaging, and institutional-aligned messaging.
• Cultivate relationships with influencers and coordinate collaborations for events and campaigns, ensuring alignment with the Gallery's objectives.
• Collaborate with cross-functional teams to align messaging across all public touchpoints and ensure integration into broader marketing initiatives.
• Assist in preparing Guest-of-Honour speeches, talking points, and briefing materials for ministers, VIPs, and other key stakeholders attending Gallery events.
• Support the development and execution of crisis communication plans, including drafting timely and accurate responses during crises.

• Undergraduate degree or diploma Marketing, Business, Communications, or a related field.
• 1 to 3 years of relevant experience in Public Relations, Corporate Communications, or a similar role.
• Strong writing, editing, and verbal communication skills, with the ability to craft compelling narratives.
• Proven track record of managing media and influencer relationships and securing positive coverage.
• Prior knowledge in analysing PR metrics and using data-driven insights to optimise strategies.
• Ability to handle sensitive situations and crisis communications effectively with a calm and collected demeanour.
• Exceptional interpersonal, organisational, and analytical skills, with a high level of attention to detail.
• Strong teamwork and collaboration skills, with the ability to work across departments and with external stakeholders.
• Effective time management and ability to prioritise tasks in a fast-paced, dynamic environment.
• Passion for the arts and culture sector is a plus.

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for "Best Theme Attraction" at TTG Travel Awards 2017, "Best Attraction Experience", "Breakthrough Contribution to Tourism" and "Best Customer Service (Attractions)" at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

The Senior Executive/Assistant Manager (Integrated Marketing), will support the execution of institutional branding and social media initiatives to enhance National Gallery Singapore's presence and engagement. This role involves coordinating campaigns, creating content, managing platforms, and providing operational support to achieve integrated marketing goals.

Responsibilities:

• Assist in institutional branding efforts to target specific customer segments through a range of online-to-offline (O2O) marketing channels, with the overarching goals of enhancing brand awareness and increasing both online and offline visitation to the Gallery.
• Develop and implement comprehensive social media campaigns aligned with the Gallery's objectives and audience segments to enhance brand visibility and engagement.
• Create and curate engaging, high-quality content, including text, images, and videos, for social media platforms such as Facebook, Instagram, TikTok, X (Formerly Twitter), and YouTube to achieve social media KPIs.
• Manage and maintain social media platforms such as Facebook, Instagram, TikTok, WeChat, X (Formerly Twitter), and YouTube, including daily monitoring, posting, and responding to comments and inquiries to maintain a positive and interactive social presence for the Gallery.
• Use social media management tools and analytics to track, analyse, and report key performance indicators and optimize content to increase engagement and ROI.
• Identify and engage with influencers, artists, and communities to expand our online reach and explore collaborations on content creation that resonates with the Gallery's audience and objectives.
• Stay updated with emerging social media trends, platforms, and best practices and incorporate insights into social media strategy and campaigns for improvement and growth.
• Conduct regular competitor analysis and benchmarking to identify opportunities and stay ahead of industry trends.
• Leverage User Generated Content to enhance the Gallery's online presence and engagement with our visitors.

• Undergraduate degree or diploma in Marketing, Business, Communications, Arts, Social Sciences, or a related field.
• 1 to 3 years of relevant experience in social media management, preferably in a professional or corporate environment.
• Strong understanding and familiarity with social media platforms, including Facebook, Instagram, TikTok, WeChat, X (formerly Twitter), and YouTube.
• Experience in creating engaging content, filming, and video editing specifically for social media.
• Proficiency in tracking and analysing social media metrics such as follower growth, engagement rates, and content optimization.
• Fluency in English is required; proficiency in Mandarin is highly preferred.
• Awareness of current social media trends and the ability to adapt strategies accordingly.
• Strong interpersonal and communication skills, both written and oral.
• Exceptional organisational and analytical abilities with a high level of attention to detail.
• Effective time management and ability to prioritise tasks in a fast-paced, dynamic environment.
• Passion for the arts and culture sector is a plus.

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801