We are an established import/export & courier company (located in Changi South), currently expanding & offering rewarding careers to potential candidates to join us immediately.

We are a company focused on talent development to help build our expanding business.

We provide attractive salary package to the successful candidate which commensurate with qualification and working experience. Interested applicant, please apply online.

Duties and Responsibilities

• To support first and last mile team
• Perform quality checks and cycle counts
• Stack and organize parcel according to postal code
• Assist with loading, unloading, and equipment handling
• Maintain safety and support smooth operations

Requirements:

• Singaporean / PR only

Benefits:

• 5.5 days work per week (no work on Sunday (unless required)
• Annual leave starts from 7 days
• Medical and Dental

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Job Description

• Inspects deliveries of food, beverage, general, engineering and operational supplies to ensure that they conform to quality specification and ensure that a purchase order exits for the supply.
• Ensure that the items have been received on the expected date of delivery.
• Check Unit prices with the Purchase order.
• Open Boxes for inspection.
• Weigh items received on weight.
• Stamp and sign invoices.
• Transfer all perishable items from the supplier containers to the hotel crates.
• Send all perishables to the washing and cleaning area.
• Send all store items to the respective stores and all direct purchases to the requesting departments.
• Obtain the Executive chefs opinion on all items received for kitchen.
• Posts all receipts into the system. Prepares receiving records for all items received and compile receiving report.
• Ensure that the weighing scale in the receiving area are properly maintained and periodically examined for accuracy.
• Ensure that a register is maintained for temperature measurement in the receiving area as required
• Ensure that the receiving area is kept clean.
• In case of direct purchase obtain the approval of the requesting department for the items received.
• Forward all the supplier invoices for Food & Beverage items to the cost control section.
• Forward all other supplier invoices to the accounts payable section.
• Report any deviations to the Cost controller
• Inform the purchasing department of all undelivered items and items returned due to not meeting required standards
• Perform other duties as may be assigned by senior from time to time.

Location: East

Job Responsibilities:

1. Packing daily orders for customers, including both B2B and B2C.

2. Managing the handling, checking, receiving, picking, packing, and storage of all incoming stock.

3. Inspecting goods received to ensure they meet the required quantity, type, and quality standards.

4. Preparing and labeling deliveries for the delivery team.

5. Signing off on received stock and replenishing inventory as needed.

6. Ensuring the accuracy of physical stock quantities.

7. Recording and updating daily stock movements.

8. Performing other related ad-hoc duties and responsibilities as assigned from time to time.

Job Type: Full-time

Salary: $2,300 - $2,800 per month depending on experience

Working hours: 5 days a week

Job Requirements:

1. Singaporean/PR only

2. Candidate must possess at least O’Level Certificate

3. Able to start work immediately will be an advantage

5. Must be able to endure cold room temperature

5. Must be able to carry heavy items

6. Some basic knowledge of computer literate

• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Maintain quality brand image standards as pass evaluations.
• Supervise, and discipline all store employees (and assistant manager) according to company policy.
• Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management.
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Have the physical ability to perform all duties of a store cashier regularly.
• Understand all information in the daily reporting of store operations.

A Project Manager in the construction industry is responsible for overseeing and coordinating all aspects of construction projects, ensuring they are completed on time, within budget, and to the required standards.

1. Develop comprehensive project plans, including timelines, milestones, and deliverables.
2. Use project management tools (e.g., Primavera, MS Project) to create schedules and track progress.
3. Define project scope and establish objectives aligned with client requirements.
4. Prepare and manage project budgets, ensuring cost efficiency.
5. Monitor expenditures and address any cost overruns promptly.
6. Negotiate contracts with vendors, suppliers, and subcontractors.
7. Lead and manage project teams, including engineers, architects, contractors, and other stakeholders.
8. Assign roles, responsibilities, and tasks to team members.
9. Foster collaboration and resolve conflicts among team members.
10. Serve as the primary point of contact between clients, contractors, and internal teams.
11. Provide regular project updates, progress reports, and presentations.
12. Address client concerns and adjust project plans as necessary.
13. Ensure all construction activities meet industry standards, building codes, and client specifications.
14. Conduct site inspections to verify work quality and adherence to plans.
15. Implement and enforce quality control measures.
16. Identify potential risks (safety, financial, legal) and develop mitigation plans.
17. Monitor and manage changes to project scope, schedule, and costs.
18. Ensure compliance with safety regulations and protocols on-site.
19. Review and manage contracts, ensuring all terms and conditions are met.
20. Oversee daily on-site operations and resolve any issues.

Qualifications

• A degree in Civil Engineering, Construction Management, or a related field.
• At least 5 Years of working experience in the related field.
• Experience in HDB/MOH project.
• Strong communication and negotiation skills.
• Expertise in project management tools and methodologies.
• In-depth knowledge of construction processes, materials, and regulations.
• Problem-solving and decision-making abilities.
• Leadership and team management.

RESPONSIBILITIES

· Formulate, drive and implement marketing programs and campaigns, including social media and digital strategies, to support marketing objectives across different channels and segments in support of the overall marketing plan and objectives

· Analyse and evaluate the impact and effectiveness of marketing programs and campaigns in achieving the objectives, including impact on leads

· Analyse market trends and competitor activities to identify opportunities for growth

· Conduct market research and analyse customer data to enhance products and services

· Negotiate and secure promotional tie-ups, spaces, partnerships and sponsorships

· Liaise and work closely with in-house graphic team, agencies, media, external partners and vendors to ensure successful implementation of marketing activities and deliverables

· Plan and coordinate promotional events, product launches and other activities

· Ensure consistent brand messaging across all platforms and materials

· Develop and maintain brand guidelines

· Track expenditures and report on ROI for marketing initiatives

REQUIREMENTS

· Degree in Marketing, Business or Communication its equivalent

· Minimum 5 years of experience in similar capacity in advertising & promotion, social media and digital advertising

· Proven track record in managing multiple projects simultaneously and meet deadlines

· Strong analytical skills and proficiency in marketing tools and analytics platforms

· Creative thinker with excellent problem-solving skills

· Excellent communication and interpersonal skills

A Project Manager in the construction industry is responsible for overseeing and coordinating all aspects of construction projects, ensuring they are completed on time, within budget, and to the required standards.

1. Develop comprehensive project plans, including timelines, milestones, and deliverables.
2. Use project management tools (e.g., Primavera, MS Project) to create schedules and track progress.
3. Define project scope and establish objectives aligned with client requirements.
4. Prepare and manage project budgets, ensuring cost efficiency.
5. Monitor expenditures and address any cost overruns promptly.
6. Negotiate contracts with vendors, suppliers, and subcontractors.
7. Lead and manage project teams, including engineers, architects, contractors, and other stakeholders.
8. Assign roles, responsibilities, and tasks to team members.
9. Foster collaboration and resolve conflicts among team members.
10. Serve as the primary point of contact between clients, contractors, and internal teams.
11. Provide regular project updates, progress reports, and presentations.
12. Address client concerns and adjust project plans as necessary.
13. Ensure all construction activities meet industry standards, building codes, and client specifications.
14. Conduct site inspections to verify work quality and adherence to plans.
15. Implement and enforce quality control measures.
16. Identify potential risks (safety, financial, legal) and develop mitigation plans.
17. Monitor and manage changes to project scope, schedule, and costs.
18. Ensure compliance with safety regulations and protocols on-site.
19. Review and manage contracts, ensuring all terms and conditions are met.
20. Oversee daily on-site operations and resolve any issues.

Qualifications

• A degree in Civil Engineering, Construction Management, or a related field.
• At least 5 Years of working experience in the related field.
• Experience in HDB/MOH project.
• Strong communication and negotiation skills.
• Expertise in project management tools and methodologies.
• In-depth knowledge of construction processes, materials, and regulations.
• Problem-solving and decision-making abilities.
• Leadership and team management.

A Project Manager in the construction industry is responsible for overseeing and coordinating all aspects of construction projects, ensuring they are completed on time, within budget, and to the required standards.

1. Develop comprehensive project plans, including timelines, milestones, and deliverables.
2. Use project management tools (e.g., Primavera, MS Project) to create schedules and track progress.
3. Define project scope and establish objectives aligned with client requirements.
4. Prepare and manage project budgets, ensuring cost efficiency.
5. Monitor expenditures and address any cost overruns promptly.
6. Negotiate contracts with vendors, suppliers, and subcontractors.
7. Lead and manage project teams, including engineers, architects, contractors, and other stakeholders.
8. Assign roles, responsibilities, and tasks to team members.
9. Foster collaboration and resolve conflicts among team members.
10. Serve as the primary point of contact between clients, contractors, and internal teams.
11. Provide regular project updates, progress reports, and presentations.
12. Address client concerns and adjust project plans as necessary.
13. Ensure all construction activities meet industry standards, building codes, and client specifications.
14. Conduct site inspections to verify work quality and adherence to plans.
15. Implement and enforce quality control measures.
16. Identify potential risks (safety, financial, legal) and develop mitigation plans.
17. Monitor and manage changes to project scope, schedule, and costs.
18. Ensure compliance with safety regulations and protocols on-site.
19. Review and manage contracts, ensuring all terms and conditions are met.
20. Oversee daily on-site operations and resolve any issues.

Qualifications

• A degree in Civil Engineering, Construction Management, or a related field.
• At least 5 Years of working experience in the related field.
• Experience in HDB/MOH project.
• Strong communication and negotiation skills.
• Expertise in project management tools and methodologies.
• In-depth knowledge of construction processes, materials, and regulations.
• Problem-solving and decision-making abilities.
• Leadership and team management.

A Project Manager in the construction industry is responsible for overseeing and coordinating all aspects of construction projects, ensuring they are completed on time, within budget, and to the required standards.

1. Develop comprehensive project plans, including timelines, milestones, and deliverables.
2. Use project management tools (e.g., Primavera, MS Project) to create schedules and track progress.
3. Define project scope and establish objectives aligned with client requirements.
4. Prepare and manage project budgets, ensuring cost efficiency.
5. Monitor expenditures and address any cost overruns promptly.
6. Negotiate contracts with vendors, suppliers, and subcontractors.
7. Lead and manage project teams, including engineers, architects, contractors, and other stakeholders.
8. Assign roles, responsibilities, and tasks to team members.
9. Foster collaboration and resolve conflicts among team members.
10. Serve as the primary point of contact between clients, contractors, and internal teams.
11. Provide regular project updates, progress reports, and presentations.
12. Address client concerns and adjust project plans as necessary.
13. Ensure all construction activities meet industry standards, building codes, and client specifications.
14. Conduct site inspections to verify work quality and adherence to plans.
15. Implement and enforce quality control measures.
16. Identify potential risks (safety, financial, legal) and develop mitigation plans.
17. Monitor and manage changes to project scope, schedule, and costs.
18. Ensure compliance with safety regulations and protocols on-site.
19. Review and manage contracts, ensuring all terms and conditions are met.
20. Oversee daily on-site operations and resolve any issues.

Qualifications

• A degree in Civil Engineering, Construction Management, or a related field.
• At least 5 Years of working experience in the related field.
• Experience in HDB/MOH project.
• Strong communication and negotiation skills.
• Expertise in project management tools and methodologies.
• In-depth knowledge of construction processes, materials, and regulations.
• Problem-solving and decision-making abilities.
• Leadership and team management.

Employer Background:
The employer is a renowned leader in the field of advanced molding solutions, specializing in the creation of ultra-precision injection tools and scientific injection molding. With a strong emphasis on innovation, they provide end-to-end services including product design, material expertise, tooling, molding, and metrology. Recognized for their commitment to quality and excellence, the company has received numerous awards for its contributions to the industry.

Overview:
Step into a dynamic role as a Program Manager, where you will oversee and lead project teams to deliver outstanding results, ensuring every project progresses smoothly from conception to completion. If you thrive on leadership, problem-solving, and collaboration, this role offers an exciting opportunity to contribute to high-impact projects in the precision engineering field.

• Position: Program Manager
• Employment Type: Full-Time
• Working Days & Hours: 5 Days, Monday to Friday, 8:00 a.m. to 5:30 p.m.
• Work Location: Based in Pasir Ris / Tampines
• Salary Range: Up to $6,000 Monthly Basic (Based on Relevant Experience)

Job Responsibilities:

• Lead and manage project teams to ensure the successful execution of New Product Introduction (NPI) projects, meeting specifications and advancing towards mass production.
• Collaborate with clients to define product specifications, costs, schedules, and quality requirements, fostering strong client relationships to drive new business opportunities.
• Strategize and organize project workflows, proactively identifying and mitigating risks to ensure timely delivery of customer commitments.
• Oversee Design for Manufacturing (DFM) processes in collaboration with tool designers and engineering teams, while managing technical documentation and engineering changes.
• Prepare and present quotations for tools and molded parts in response to customer RFQs.
• Regularly update management on the status of ongoing projects and maintain a strong sales pipeline by pursuing new customers and additional projects.

Requirements:

• Experience: At least 3 years of relevant experience in plastic injection molding, tool fabrication, or mechanical product design.
• Education: Degree or Diploma in Mechanical Engineering or Precision Engineering.
• Skills: Proficiency in Microsoft Office, strong leadership and organizational skills, excellent problem-solving abilities, and effective communication and presentation skills.

Recruit Lync Pte Ltd | EA License Number: 22C1000
Poon Weng Teik (Wilson) | EA Personnel License: R1657737

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

• Assist in the preparation and cooking of dishes(South Indian dishes like Prata and Dosa, Briyani) and also Drinks like Teh, coffee,cold drinks according to recipes and standards.
• Ensure that food quality and presentation are up to standard
• Monitor inventory levels and assist in stock rotation and ordering
• Follow food safety and hygiene regulations at all times
• Ensure the kitchen is well-cleaned and maintained at all times.
• Ensure all kitchen equipment are well-maintained and serviced regularly.

Job Scope

• Pick, prepare and pack products ordered by Online Customers in a timely and accurately manner

• Perform quality checks on picked products

• Replenish products in the warehouse

• Assist in loading of shipping containers

• Any ad-hoc tasks that may be assigned as and when require

• Training provided in-house

• Preferably familiar with E-commerce platforms (Lazada, Shopee, Red mart, NTUC Marketplace and etc..)

• Working hours: 7.30am - 11.30pm (Monday - Friday)

Job Description & Requirements

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

• Assist the Therapists in all activities of therapy treatment
• Transferring / Portering of patients
• Perform equipment setup for treatment, inventory control and administrative duties
• Daily maintenance of the tidiness and cleanliness of the equipment in the department
• Interact with the patients and take care of patients during their therapy programs
• On-the-job training will be provided

Job requirements

• WSQ Certificate in Healthcare Support (Therapy Support), or NITEC in Community Care & Social Services
• Must be able to stand for long durations
• Experience in a healthcare setting would be an added advantage
• A team player with good interpersonal skills

Only shortlisted candidates will be notified. Thank you.

Responsibilities:

• Assist the Order Fulfilment Executive in local and export order fulfilment.
• Order entry into the system, process picking slips and coordinate with warehouse production for delivery.
• Manage the delivery schedule and coordinate with a team of sprinters/couriers to ensure on-time delivery.
• Assembly input into ERP
• Manage Instantaneous update of POD to customer
• Outward Courier booking.
• Coordinate yearly stock take.
• Ad-hoc tasks as assigned

Requirements:

• O Level / Nitec / Diploma.
• Minimum 2 years of working experience in order fulfillment/freight forwarding preferred.
• Sound knowledge of import/export processes is an added advantage.
• Proficient in MS Office applications.
• Good team player and willing to learn.
• Attention to detail.

Other information: Learning opportunity, lean organization, AWS & Performance bonus, training will be povided.

The Job

Facilities Management (FM)

• Develop, implement, monitor and accountable for policies and procedures for maintaining the organization’s facilities and equipment.
• Coordinate and manage all facility-related projects and renovations including construction of new facilities. Ensure the safety and security of all facilities and equipment.
• Ensure the timely negotiation and renewal of facility-related contracts and government permits and licenses.
• Ensure compliance with all statutory regulations related to facilities and equipment, by driving and collaborating with stakeholders to implement and practice safety guidelines. To follow up on the audit findings and recommendations resulting from any regulatory authorities.
• Develop and lead in implementing and monitoring emergency management and in Business Continuity Plans (BCP) and in Enterprise Risk Management (ERM).

Bio-Medical Engineer (BME)

• Develop, implement, monitor and accountable for the efficient and effective management and routine preventive maintenance of medical equipment and devices of the various departments.
• Evaluate, select and recommend contractors/vendors to ensure optimal preventive maintenance of all medical equipment and devices, including its required annual budgeting
• Undertake any other duties as and when assigned.

The Person

• Diploma or Degree holder with minimum three (3) years of working experience in Facilities Management and/or Bio-Medical Engineering.
• Possess excellent technical knowledge and skills.
• Strong communication skills in engaging and managing user expectations.
• Strong understanding of managing facilities and bio-medical equipment.
• A problem solver, with hands-on approach to plan and execute well.
• Able to think and work independently, with minimal supervision.
• Meticulous in attending to incidents and ability to work with tight deadlines.
• Builds rapport within teams and able to contribute within a matrix organisation structure.

The Bio-inspired Robotics and Design Laboratory at SUTD (https://brd.sutd.edu.sg) is seeking to hire a Research Assistant and a Senior Research Assistant to support projects in soft grasping.

The Roles:

The Research Assistant and Senior Research Assistant will contribute to both fundamental and applied research in dexterous manipulation and grasping. They will be involved in developing advanced control systems for novel soft and hybrid mechanisms, aimed at next-generation applications in diverse environments, from harsh to delicate.

We are looking for innovative and passionate researchers eager to work within a multi-disciplinary team.

Responsibilities:

• Integrate sensors.
• Develop high-level robot control systems.
• Implement advanced low-level control and soft sensor feedback mechanisms.
• Support the design and prototyping of mechanisms for various grasping applications.
• Design and conduct manipulation and grasping experiments in both laboratory and real-world settings.
• Assist with publications and grant writing.

Key Requirements:

• Bachelor's or Master's degree in Electronics Engineering, Computer Science, Mechanical Engineering, Robotics, or related fields.
• Experience with ROS (Robot Operating System).
• Proficiency in SolidWorks.
• Experience in sensor integration and embedded system design.
• Familiarity with soft robotics and additive manufacturing processes is a plus, but not required.
• Familiarity with the use of LLMs for intuitive robot control is a plus, but not a required.

Join us in advancing the field of soft robotics and contributing to innovative solutions for complex grasping challenges!

JOB SUMMARY

We're in search of a dynamic Technical Specialist/Assistant Engineer who's driven and skilled to join our team. Your main responsibility will be to offer technical assistance to both contractors and customers, ensuring our systems run smoothly. If you excel in fast-paced settings and love tackling challenges, this role is perfect for you.

We offer comprehensive on-the-job training to enhance your skills and knowledge, ensuring you stay up-to-date with the latest industry advancements. At our company, we believe in providing a supportive and nurturing environment that encourages personal and professional growth.

JOB RESPONSIBILITIES

• Provide technical support to contractors/customers, assisting them with any technical queries or concerns.

• Conduct site measurements and evaluate system performance to identify areas for improvement and optimization.

Undertake ad-hoc assignments as required, demonstrating flexibility and adaptability in your work.

EDUCATION and EXPERIENCE

• Possess a Higher Nitec or Diploma in Mechanical, Electrical/Electronic Engineering, or a similar field.

• Experience with ACMV including troubleshooting and Building Management Systems (BMS) would be advantageous.

JOB-RELATED SKILLS & PRE-REQUISITES

• Good command of English, speaking and writing and computer literacy.

• Results oriented with the ability to define problems, exhibit sound judgement, and take initiative to develop alternative solutions rationally and independently.

• Excellent communication and interpersonal skills to effectively interact with contractors/customers, providing them with the best possible technical support.

• Strong analytical thinking to diagnose and resolve technical issues promptly and efficiently.

• Possess a valid Class 3 or 3A driving license, which will be an advantage.

Able to work both independently and collaboratively as a valuable team player.

• To ensure the safety and well-being of clients under your charge
• To implement and monitor progress of clients' individual Care Plan Goals
• To be responsible and accountable for the overall well-being of clients both in the day activity centre (DAC) and in the community
• To build upon and increase clients’ current abilities vis-à-vis their activities of daily living skills, community living skills, social and interpersonal skills and to integrate them into the community
• To maintain open communication with caregivers on understanding the clients' needs and further development
• To help clients achieve a higher level of emotional maturity
• Relevance working experience of working with People with Disabilities (PWDs) - especially intellectual disability including those with autism, down syndrome, cerebral palsy, and epilepsy
• Good command of English (written and oral)
• Basic computer knowledge especially MS Word and Excel
• Effective communicator
• Sociable with good interpersonal skills
• Proactive, resourceful, and organized
• Adaptable and willing to learn
• Independent as well as a good team player
• Passion, enthusiasm, and strong commitment are essential

Job descriptions

-Regular cleaning duties to ensure tidiness, cleanliness and hygenic environment of the clinic.

· Sweep and mop the floor;

· Wipe surfaces at counter, waiting areas, doctors’ rooms and examination rooms;

· Clean and wash toilet;

· Wipe glass door & windows;

· Empty trash cans and dispose of waste properly;

· Help in stock arrangement

- Abiding by safety and health procedures when performing duties.

- Ad-hoc help with stock movements and related tasks.

- take on any responsibility as assigned by superior(s) from time to time.

Requirements:

- 5.5-day week;

- Ability to understand basic English to take instructions to fulfil duties;

- Physically fit;

- Ability to prioritize tasks.

Singapore University of Technology and Design immediately invites applications for multiple Research Assistant positions to work in Singapore, in the following areas:

· Robust perception, planning, and control for field robots
· Simultaneous localization and mapping
· Experimental robotics
· Novel mechanism synthesis and analysis

The position requires a M.Eng./M.Sc. in Engineering Product Development/Information System/ Mechanical/Electrical and Electronics/Computer Engineering or a related area.

Candidates are expected to possess experience in field robotic systems as evidenced by developmental project experiences/publications. Strong commitment to research and development is essential.

Position Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive specializing in Order Management. The successful candidate will play a pivotal role in ensuring a seamless order processing experience for our customers. The primary responsibility will be to manage and oversee the end-to-end order fulfilment process, ensuring accuracy, efficiency, and exceptional customer satisfaction.

Key Responsibilities:

1. Order Processing:

• Receive and review customer orders, ensuring accuracy and completeness.
• Input orders into the system accurately and in a timely manner.
• Coordinate with various departments to ensure order fulfilment within specified timelines.
• Lead and see-through end-to-end delivery process of orders (from arrangement of deliveries to delivery date)
• Handle returns enquiries and provide clear guidance to customers on return process.
• Handle all claim matters on defects and wrong pricings, etc.

2. Customer Communication:

• Communicate with customers regarding order status, delivery timelines, and any relevant updates.
• Handle customer inquiries and concerns professionally and efficiently.
• Provide proactive communication to customers regarding any potential delays or issues.
• Follow up to resolve any issues that arises.

3. Issue Resolution:

• Investigate and resolve order-related issues promptly and effectively.
• Collaborate with cross-functional teams to address any challenges in the order fulfilment process,
• To resolve feedback and address operation challenges.
• Proactively identify opportunities for process improvement to enhance overall customer satisfaction.

4. Documentation and Record Keeping:

• Maintain accurate and up-to-date records of customer orders, interactions, and resolutions.
• Prepare and maintain reports related to order processing metrics.

5. Collaboration:

• Work closely with the Sales, Warehouse, and Logistics teams to optimize order fulfilment processes.
• Collaborate with internal stakeholders to ensure alignment on customer expectations and delivery commitments.
• Foster a positive work environment.

Qualifications:

• Possess a Degree (Fresh graduate), Diploma or equivalent
• 5 years of proven experience in customer service, order management, or a related role.
• Excellent communication and interpersonal skills. Strong proficiency in written and spoken English.
• Strong organizational and multitasking abilities.
• Attention to detail and a commitment to accuracy.
• Problem-solving skills with a proactive and customer-centric approach.
• Proficiency in using order management systems and related software.

Preferred Skills:

• Familiarity with order processing systems.
• Prior experience in a fast-paced customer service environment.
• Knowledge of supply chain and logistics processes.
• Ability to adapt to changing priorities and thrive in a dynamic work environment.

Job Description

• Ensures the efficient and profitable management of the restaurant
• Keeps the General Manager up to date with relevant issues in the restaurant and gets their input and advice where necessary
• Ensures that the stock take figures are completed and accurate as per company requirements
• Covers for floor supervisors during emergency vacations and Ad-hoc leaves
• Observes compliance with the company’s policies and procedures, as well as governmental laws and regulations.
• Supervises the opening & closing of the restaurant
• Ensures the proper cleaning and lighting of all restaurant areas
• Supervises a daily check up on the smooth performance of all restaurant machinery and equipment
• Maintains safe working conditions for employees and customers; resolves safety concerns quickly
• Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
• Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through on-the-job-training and daily meetings
• Manages the restaurant staff working schedules
• Motivates and develops staff, in order to encourage their professional development
• Evaluates the performance of all Restaurant employees ensuring that reviews are delivered to the HR Department on time
• Suggests to General Manager the proposed salary reviews, personnel actions, promotions and provides feedback to employees
• Handles guest problems and complaints
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
• Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
• Performs other duties pertinent to this job as assigned.

Requirements

1. Degree or advance diploma in Hotel & Restaurant management

2. Preferable with Hotel F&B or Chain stores management experience

3. Min 2 years’ experience as Restaurant General Manager

4. Experience and knowledge in Wine and Sake

5. Able to perform Shift work; including weekends and public holidays

6. Possess Fine Dining operation background

1. Familiar with Clinic Management System.
2. Frontline customer service for registration, enquiries, and online appointments.
3. Cashiering and application of appropriate govt subsidy schemes (e.g.PG/MG/CHAS/MS) at point of payment.
4. Collate and prepare submissions for Medisave and other relevant claims.
5. Process and dispense prescription accurately.
6. Facilitate lab specimen collection and arrange for relevant reviews, referral and appointments.
7. Triage and record patient’s vitals such as temperature, height, weight, symptoms, and allergies.
8. Chaperone doctor during consultations if required.
9. Participate in stock inventory exercise.
10. Replenish and manage consumables and medication stock levels.
11. Perform other ad-hoc duties as assigned by Clinic Supervisor/Doctor.