Mon to Fri: 8:30am to 5:30pm

Job Scope:

• Monitor and oversee daily accounting transactions and activities

• Close accounts book on time and accurate

• Prepare monthly financial management reports with analysis and analyse variance

• Prepare cashflow forecast, manage actual cashflow and analyse variances

• Prepare accounting and audit schedules

• Any ad-hoc assignments

Requirements:

• With a relevant accounting qualification

• Minimum 1 year of experience in similar capacity

• Possess strong analytical, communication and interpersonal skills

• Proactive, good team player and able to work independently

• Must be well versed in Microsoft applications such as Excel, Word and Power point

• Able to meet a tight deadline

Hi ,we are hiring dental assistant who can speak Chinese,English or Japanese.

Central located at Tanjong pagar & Marine Parade.

Working hours

- Mon Wed Fri 9-6pm

Tue/Thu 9-8pm (1day)

Sat 9-4pm

- Mon Wed Fri 9.30-6.30pm

Tue/Thu 9.30-8.30pm (1day)

Sat 9-4pm

-Fixed 5 working days, 44 hours/week

-PH, Sun Closed

Job Type: Full-time

Benefits:

• Employee discount
• Flexible schedule
• Performance incentives

Schedule:

• Weekend availability

Supplemental Pay:

• Commission pay
• Overtime pay

Experience:

• Dental clinic: 1 year (Preferred)

Work Location:Tanjong pagar & Marine Parade

JD-

Assist in operative dentistry, surgical, endodontics and prosthodontics procedures and any other dental related duties under the supervision

Assist in the performing of dental radiography

Comply with work safety regulations in the handling of dental instruments and equipment

Ensure cleanliness and sterility of dental instruments and equipment

Comply with Infection Control Practices and maintains Infection Control Standards

Educate clients on dental and post-operative care

Perform sterilization related work

Maintain cleanliness and tidiness of the treatment room / work station

Maintain and control inventory / stock / equipment

Maintain / control and monitor equipment maintenance and repairs

Requirements

Positive personality and a good team player

Capable and independent worker

We have a yearly charity event.Please join us make love and fun clinic together.

CV to [email protected]

I’m looking forward to meeting you soon.

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

We are a newly opened Yakiniku and Shabu-Shabu in Singapore!

Company Introduction

We are Wagyu Yakiniku Gyubei from japan! This is our first establisment in singapore and we welcome you to join our team. Our company has 22 Yakiniku restaurants in Japan today. We have different types of F&B restaurants, donut shops, and beauty salons in Japan. Our company was founded in 1970 and engaged in many different types of business, and we started the Yakiniku business in 1999.

We are looking for enthusiastic and passionate individuals to join our big family!

Job Roles Available : Part Time Kitchen Asistant

Role and Responsibilities

1. Assist with food preparation tasks such as washing, peeling, and cutting food
2. Prepare simple dishes under the direction of the cook/master chef
3. Comply with all food safety and SFA hygiene regulations
4. Maintain cleanliness and organization of kitchen areas and equipment, not limiting to washing utensils/equipment/tool/appliances after own usage
5. Assist in inventory management and restocking of kitchen supplies accordingly to FIFO/LIFO
6. Assist in opening and closing stores duties and sanitization tasks
7. Follow recipes and presentation specifications as set by the master chef/management

Qualifications

1. Previous experience in a food service role is a plus
2. Knowledge of health and safety regulations
3. Candidate must possess a valid SFA recognised Basic Food Hygiene Certification - Level 1
4. Ability to work in a team
5. Strong communication and multitasking skills
6. Permanent Part timers are welcomed

Benefits

1. Competitive pay package & Staff Meals included
2. Health insurance options
3. Medical Benefits reimbursements
4. Extra 2 days off for full timers
5. Opportunities for advancement within the company

Interested candidates please send your resume directly to [email protected] or [email protected] for a job interview, we welcome all candidates to apply and join our family!

ROYAL GLOBAL SG PTE. LTD

UEN 202438121Z

- To assist the Mergers & Acquisitions (M&A) team in:

- Deal Sourcing, Evaluation and Structuring

- Preparation of teasers and information memorandum

- Data analytics tasks related to trend analysis / modelling

- Client relationship matters – Meetings with company founders / Investment Bankers / C-suite executives.

- Creation of videos and video-editing skills for presentations.

Human Resource Assistant

Career Opportunity : Human Resource Assistant / Talent Acquisition Specialist (Mid Career Switch / Fresh Graduates Welcomed)

Take your career to new heights with an exciting opportunity in recruitment within the dynamic financial services sector. Whether you bring expertise in HR, business, or a completely different field, this is your chance to embrace a fresh career challenge. We’re seeking motivated individuals ready to upskill, grow, and thrive in a rewarding new role.

Key Responsibilities

• Talent Sourcing & Selection: Identify, screen, and coordinate interviews with high-potential candidates using various sourcing channels.
• Candidate Experience: Ensure a smooth and positive recruitment journey for candidates, building meaningful relationships along the way.
• Strategic Recruitment Support: Collaborate on innovative recruitment strategies designed to attract top talent in the financial services sector.
• Process Improvement: Help optimize recruitment workflows for greater efficiency and effectiveness.
• Market Research: Stay updated on industry trends and competitor strategies to inform recruitment initiatives.
• Employer Branding: Contribute to creating recruitment campaigns and materials that position us as an employer of choice.
• Event Management: Assist in organizing and participating in career fairs, networking events, and campus recruitment activities.
• Business Development Assistance: Support client identification, conduct market research, and contribute to sales strategies.
• Data Analysis: Maintain and analyze recruitment metrics to drive data-informed decision-making.

Who We’re Looking For

• Diverse Backgrounds Welcome: Whether you’re transitioning from HR, sales, marketing, operations, or other fields, we value your unique perspective and transferable skills.
• Passion for Upskilling: A strong desire to learn, grow, and thrive in the dynamic world of financial services recruitment.
• Education: Minimally a GCE 'A' Level, International Baccalaureate Diploma, Diploma from a Singapore polytechnic, or equivalent.
• Interpersonal Skills: Exceptional communication and relationship-building abilities.
• HR Experience Advantageous: Previous HR or recruitment experience is beneficial but not mandatory.
• Adaptability: Eager to take on new challenges and explore opportunities in a fast-paced industry.

Why Choose Us

• Mentorship: Learn from experienced professionals who will guide you through your career journey.
• Career Growth: Build your expertise in recruitment while leveraging your previous experience.
• Professional Development: Gain valuable skills in social media outreach, employer branding, and strategic recruitment.
• Specialized Training: Receive comprehensive training tailored to help you transition into recruitment for the financial services sector.
• Industry Insights: Explore the exciting world of financial services and expand your professional horizons.

Who Should Apply?

This opportunity is ideal for those looking to embark on a new career journey and take on exciting challenges. Whether your background is in HR, business, or another field, we’re eager to connect with driven individuals who are passionate about learning and ready to thrive in the world of recruitment.

Salary Range : $1800 - $2500 (including incentives)

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

Duties and responsibilities

• Ensure accounts payable invoices, petty cash and E-staff expenses claims (Prosoft) are processed accurately and timely.

• Ensure GST recognition is in compliance with IRAS regulations.

• To check and ensure payments are properly supported and authorized according to Group Policies and Processes.

• Prepare and update principal supplier’ reconciliation on a monthly basis.

• Handle and resolve internal and external vendors’ inquiries and issues.

• Ensure Zero unallocated payments in ERP system.

• Petty Cash management.

• Other ad-hoc duties as required and/or assigned.

Skill Required

• Diploma or Degree qualification.

• Min. 3 – 4 years of experience in Accounts Payable.

• Independent, analytical and a positive working attitude.

• Proficient in accounting software and Microsoft Word and Excel.

• Good time management and comfortable working in fast-paced environment with high voluminous transactions to meet deadlines.

• Good team player with good communication and initiative.

• Performed detailed work with accuracy and speed.

• The position required to communicate with counterparts in China

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

Company’s Profile

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Assistant Engineers (Piping and Instrumentation) to join their team and contribute to their ongoing success.

Location: East

Working hours: Monday to Friday, Standard Office Hours

Responsibilities:

• Be well-informed and understand MEP or construction drawings.
• Discuss with PM/HOD for site problems and technical difficulties.
• Monitor sub-contractors / vendors work, conduct quality checks on their work daily and ensure safety practices are followed.
• Track materials to ensure sufficient materials are readily available for installation.
• Inspect incoming materials and equipment deployed to work sites.
• Go for site inspections with client/main contractors representatives and update progress.
• Keep drafter updated on site changes and as-built drawings.
• Arrange and attain permit to work before execution of site.

Requirements:

• Min. NITEC/ Higher NITEC in Electrical Engineering or other engineering fields.
• Min. 1 year experience in building, construction or engineering industry.
• Electrical engineering background is preferred.
• Possess BCSS certification - Building Construction Supervisor Safety or Supervise Construction Work for WSH is a plus.

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

5 days work week 44 hours

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Purpose

The Body shop Manager directs work activities of the Body shop staff, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

Duties and Responsibilities

Operational Management

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

General

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

Working hours: Mon to Fri, 8:30am to 5:30pm

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

Job Description

Duties and responsibilities include but not limited to:

1. Managing the day-to-day running of the office
2. Handling correspondence, scheduling appointments, and organizing records
3. Facilitating communication between staff and customers
4. Greeting visitors, answering inquiries, and resolving issues
5. Keeping track of information such as company data, filing, customer appointments, and meetings
6. Other ad-hoc duties

Important Qualities

1. Being an effective communicator with both written and verbal skills
2. Being able to prioritize tasks and manage their own schedule as well as the agendas of others
3. Having a keen eye for detail when keeping track of information
4. Being able to manage events and calendars to ensure schedules are up to date and easy to follow

Job Requirements

1. Minimum O-Levels
2. Minimum 2 years of relevant working experience
3. Being proficient with Microsoft Office products for creating, managing, and sharing documents

Working Schedule

• Monday to Friday: 8.30am to 5.30pm

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

About Us

MoneyHero Group (Nasdaq: MNY) is a market leading financial products platform in Greater Southeast Asia, reaching 9.8m monthly unique users and working with more than 270 commercial partners across four markets including Singapore, Hong Kong S.A.R., Philippines, and Taiwan.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week, hybrid work arrangement
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

THE ROLE

We are on the hunt for a data-driven Content Marketing Manager who will be responsible for driving the overall content strategy, enabling us to create engaging and empowering financial content to help people make informed decisions. This role will require you to be an expert in all things content related and excel in-channel optimisation, brand consistency, analytics, and meaningful measurement.

YOUR TASK

• Build a comprehensive content marketing strategy that spans the entire marketing funnel and effectively engages our target audience segments
• Identify, evaluate and implement content opportunities, partnerships and initiatives to meet strategic business objectives
• Always with the SEO hat on, lead content creation across a variety of formats, including blogs, whitepapers, videos, emails, social posts, ad copy, landing pages, guides, and more
• Stay abreast of market developments and monitor the competitive landscape to position the company as the market leader. Conduct competitor and keyword gap analysis to find opportunities to widen organic demand capture for key verticals
• Ensure all content is on-brand, consistent in terms of style, quality and tone of voice across all channels including online, social media, email and video. Balance between search engine optimisation and trends to ensure that all content adds value to the consumer
• Adapt content and messaging across channels (videos, infographics, long form articles, newsletters) etc to drive traffic, engagement and leads
• Manage content distribution to online channels and social media platforms to increase web traffic
• Ensure data is thoroughly analyzed and recommendations are made based on those results.
• Oversee the integration of content activities within marketing campaigns.
• Develop standards, systems and best practices for content creation, distribution, maintenance, content retrieval and content repurposing

SKILLS & REQUIREMENTS

• Bachelor’s degree in English, Journalism, Public Relations or related communications field.
• 8+ years of experience as a respected leader in multichannel content creation for different target demographics.
• Prior experience in Social Media and Public Relations is a plus
• 3+ years of experience in managing large teams
• Outstanding command of the English language
• Keen interest in the world of personal finance
• Proven experience in developing and implementing a successful content strategy
• Clear understanding of business goals behind Content’s purpose, and fluent in web analytics tools (Google Analytics) and social media analytic tools
• Ideal candidates should have a keen eye for detail, strong research skills, and possess a good understanding of SEO principles and keyword demand
• Good experience of finding creative freelancers and getting outsourced work done where necessary

In this role, we are looking for someone with:

• Be patient, empathetic, and customer-obsessed: We're happy only when our customers are happy
• A relentless sense of responsibility and ownership in problem-solving
• The ability to adapt quickly to the fast-paced start-up environment, to process new information on the go and translate that into customer-friendly language
• Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
• Team management experience, including the ability to lead and inspire a high performing team
• Project management skills to manage large teams and competing priorities
• A willingness to embrace change and to adapt strategies on the fly

About the company

Steamship Mutual is a P&I insurance company, with 210 employees worldwide.  We have offices in London, Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, and Singapore.

Overall Job Purpose: 

Responsibility for underwriting performance of assigned team, staff management, motivation, and development.  To provide underwriting, technical support, assist in the development and management of a profitable business according to the Company business plan. 

Key Responsibilities:

• Responsibility for underwriting Members in Southeast Asia, Japan, and Australasia.
• Manage the development of the business within assigned areas of responsibility and identify areas of additional service that will add value to the Member/Club relationship within agreed parameters of existing and potential business.
• Handle underwriting tasks in line with company procedures.
• To initiate loss prevention action where necessary.
• Produce required Management Reports as necessary.
• To operate effective risk management and credit controls.
• For implementation of Underwriting policy within authorised parameters.
• Provide effective communication of underwriting issues within the assigned underwriting team. To allocate monitoring and supervision of underwriting work to ensure that service levels are met.
• Ensure all members of the assigned underwriting team adhere to company wide operating procedures.
• Assist and help to develop team knowledge and skills – CPD.
• Conduct annual appraisals of direct reports (with Head of Underwriting for Syndicate)
• Assist the Managing Director for Asia Pacific, Head of Underwriting, and Chief Commercial Officer in identifying and planning business targets and to execute on the same, building the book of business in line with the Company aims.
• Liaise closely with existing Members, prospective targets, and the broking community in advancing the Company aims.
• Encourage and support an environment where a process of continuous improvement can flourish and foster the Company culture.
• Ensure that all files confidential records, are maintained in accordance with company policy.
• Attend training and to develop relevant knowledge and skills.
• Travel will be required as necessary both regionally and to our global office network.
• Representation at industry events and speaking requirements where necessary.

Person Specification:  

•  Proven Underwriting management experience gained from working at another P&I Club and/or marine insurer, marine insurance broker or shipowner.
• The ability to mentor and inspire team members, including the ability to develop underwriting expertise, training, and development.
• Outstanding communication skills, including negotiating, presenting, and reporting (written and verbal)
• You will be a thought leader with the ability to acquire new business, develop existing business relationships both internally and externally.
• Be aware of current market issues, well-connected and able to build relationships with brokers and Members.
• Degree educated.
• Eligibility to work in Singapore preferred or alternatively a willingness to relocate.
• Proactive and able to use own initiative. 

• Joining our collaborative, supportive and friendly working environment, you will enjoy a rewarding career with the opportunity to build on your existing skills and knowledge.
• We offer great work life balance initiatives, including competitive hybrid working policy.
• Clear and transparent career pathway – offering you continued support with enhancing your skills and creating employment development opportunities.
• We offer free educational access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs.
• An attractive benefits package which includes private healthcare and a competitive wellbeing subsidy,

Company Values

Mutuality ensuring fairness amongst Club Members

Integrity upholding high ethical, legal, and regulatory standards

Safety and Sustainability contributing to safety of life at sea and the preservation of the environment

Transparency building strong relationships based on trust and open communication

Excellence enabling our people to realise their full potential as team members, industry experts, leaders, and managers

Collaborative embracing flexibility, diversity, and inclusivity

**Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff and we welcome and encourage you to apply**

Job Scope:

We are looking for a skilled and dedicated Human Resource Executive/Manager to handle HR responsibilities across our multinational offices. With a total of over 50 employees spread across Singapore, India, China, Dubai and other South East Asian Countries, the HR professional will ensure smooth functioning of HR activities.

Key Responsibilities:

Recruitment and Onboarding:

Develop and manage recruitment processes for all locations.

Conduct interviews and coordinate onboarding for new hires.

HR Policy and Compliance:

Develop, implement, and update HR policies to ensure compliance with local labor laws and regulations across all offices.

Monitor and address legal compliance in employment matters.

Employee Relations:

Act as a point of contact for employees regarding HR-related concerns.

Foster a positive workplace culture and resolve conflicts effectively.

Payroll and Benefits Administration:

Collaborate with finance teams to manage payroll processes.

Oversee employee benefits programs and ensure timely administration.

Training and Development:

Identify employee training needs and organize training programs.

Facilitate career development initiatives for staff.

Performance Management:

Manage performance appraisal processes and set clear KPIs (Key Performance Indicators).

Support managers in addressing performance issues constructively.

HR Data Management:

Maintain and update employee records securely.

Provide reports and insights on HR metrics.

Coordination and Communication:

Liaise with office heads in different regions to align HR strategies.

Manage internal communications related to HR announcements and updates.

Requirements:

Bachelor’s degree in Human Resources, Business Administration, or a related field.

3-5 years of experience in HR management, preferably in a multinational setup.

Strong knowledge of employment laws across relevant countries.

Excellent interpersonal and communication skills.

Ability to multitask and work in a dynamic environment.

Proficiency in HR software and Microsoft Office Suite.

Preferred:

Experience managing HR across multiple countries in Southeast Asia and the Middle East.

Certification in HR management (e.g., SHRM, CIPD).

What We Offer:

Competitive salary and benefits package.

Opportunity to work in a diverse and inclusive environment.

Professional growth and development opportunities.

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Mon to Fri 8.30am - 6pm

This role overseeing the warehouse operations, local distribution, resource planning, P&L and warehouse improvement projects.

Overall Operations Supervision

- Supervise overall warehouse operations including SG local transportation from/to Company’s warehouse(s)

- Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM

- Supervise and monitor WSH monthly reports and take a lead to close any negative findings.

- Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.

- Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.

Overall Operations Projects Supervision

- Delegate the respective task to the respective section leads by determining a schedule.

- Monitor the completion of respective project tasks.

- Receive any escalation from the section leads upon any potential delay or obstacles.

- Provide the respective section leads with the relevant advice and guidance for their clear understanding.

- Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.

- Properly and timely escalate the potential risks to the direct superior.

Operations Resource Planning

- Come up with operations manpower resource planning.

- Conduct recruitment interviews in case of additional manpower resources to bring into the operations team.

- Exercise any warning session(s) or termination session(s) related to the respective section leads

Warehouse P/L Control

- Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.

- Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior

Mandatory Requirements

- Minimum 3 to 5 years’ experience in a managerial position in 3PL Warehouse operations.

- Experience in managing large warehouse operation team

- Ability to multi-task in a fast paced environments

- Mature, self-motivated, and able to work independently.

- Ability to motivate & manage a dynamic service-oriented organization.

- Ability to support change in a fast-moving environments & coach organization

- Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

- Strong communication skills with customers or / and appointed vendors

SUMMARY

This role under logistics and store department reporting to site director.

Responsible for ensuring effective and efficient supply chain management.

KEY AREAS OF RESPONSIBILITY:

1. Responsible for creating and implementing best practices for logistics processes.

2. Able to plan, manage and evaluate logistic requirements of different stakeholders.

3. Responsible for liaising / negotiating with shipper, agents / forwarders for movement of shipment through air / sea freight (import / export).

4. Responsible for co-ordinating and maintaining good relations with vendors / customers and arranging delivery.

5. Responsible for establishing and managing incoming and outbound procurement and distribution / shipping schedules.

6. Responsible for preparing of Delivery orders, packing list and Commercial Invoices.

7. Responsible for monitoring and timely payments of all duties and taxes.

8. Able to undertake packing / dispatch of shipments as per outlined specifications and carefully handling of stock items.

9. Responsible for ensuring all documents are received / issued and filed.

10. Responsible for updating the logistic documents in accounting software and other systems.

11. Responsible for procuring and ordering regular stock items.

12. Responsible for monitoring the stock re-order levels.

13. Responsible for safe handling of inventory.

14. Ensure appropriate warehouse safety measures are adhered.

ADDITIONAL DUTIES:

1. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

2. Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.

3. As may be assigned by the management from time to time.

REQUIREMENTS:

• Minimum 3-4 years’ logistics management experience from marine industry

• Familiar with freight rates negotiation and cost comparison

• Stock management, replenishment, and schedule planning experience.

• Diploma in supply chain or equivalent working experience in related field

• good planning skills that able to plan and meet deadlines

• Proficient in using ZOHO or other software.

• Occasionally support during weekends or public holidays might require.

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Why Wendy's

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way.

If you’re looking for a career where

you can be part of the action as we continue to grow our iconic brand – We got you!

Manager – Franchise Recruiting (APMEA)

As a key member of the International Business Development team, the Manager – APMEA Business Development plays a critical role in helping this vision come to life by leading the franchising efforts for new market entries across Asia Pacific and Middle East and Africa. In this role, you will support Wendy’s International brand growth plan by driving the strategy, process, tools and teams required to effectively identify, evaluate and select new multi-unit and master franchise partners through the execution of new unit Development Agreements. You will partner in the creation and recommendation of well-developed programs and incentives required to attract APMEA franchise talent, as well as provide new franchisee support in both the traditional and non-traditional development arenas.

Position Description

APMEA BUSINESS DEVELOPMENT STRATEGY & DEAL MANAGEMENT

Drives alignment pertaining to market growth potential vs. required franchisee profile and capability to define new franchise recruiting needs and priorities. Drive the development of APMEA Franchise Recruiting strategies, plans and associated business cases for priority growth markets. Conducts competitive analysis to inform franchising landscape, competitor strategies and areas of opportunity for Wendy’s. Assesses APMEA franchise recruiting broker and consulting landscape and provides recommendations on proposed partners, programs, required budget and estimated ROI for target markets. Works with cross-functional business partners to establish strategies and programs required to support new franchisee new unit growth. Defines marketing and communications efforts required to drive lead generation for new APMEA franchisee opportunities. Prepares presentations and materials required to drive decisions with Senior Leadership. Partners with Development and Legal leaders to define and implement processes required to support new franchisee incentives and programs. Support deal modeling and negotiations with franchise partners on best structure and outcome.

APMEA FRANCHISE RECRUITING & BUSINESS DEVELOPMENT

Drives Wendy’s new franchise recruiting efforts across APMEA for both Traditional & Non-traditional opportunities. Manages all new franchise recruiting programs/processes and drives the recruitment, selection and placement of new APMEA franchisees. Helps to manage efforts of the Global Recruiting Coordinator/Specialist to ensure candidate progression through the pipeline. Manages relationships with local 3rd party franchise recruiting agencies and partners to help drive new candidate lead generation. Manages and evolves reporting and tracking for prospective franchise candidates. Establishes and converts leads into new franchisees. Partners with Wendy's Legal team and Franchise Development to grant franchise rights. Must understand all aspects of the Wendy's franchise agreement and local franchise disclosure requirements and incorporate into the recruiting process and franchise negotiations.

Qualifications Requirement

Bachelor’s Degree with at least 10 years professional work experience preferably in a corporate environment with an emphasis in franchising, recruiting, new restaurant development and/or strategic development.

• Track record of success driving franchise recruiting strategy with capability to demonstrate critical thinking, analytical, and problem-solving skills;
• must be highly driven to achieve results. Requires strong interpersonal skills, including written and verbal communication;
• Strong organizational skills with ability to multi-task and prioritize.

Work Condition: 100% Fully Remote

Salary per annum: SGD 102,000 – SGD 179,000

Mon to Fri 8.30am to 6pm

Job Summary :

This position will be responsible for developing and implementing growth strategies to drive business growth in revenue and customer visits to company’s outlets through all digital touchpoints. The candidate must have a deep understanding of the customer journey and be adept at connecting the dots to create seamless and engaging experiences for our guests.

Key Responsibilities:

• Develop and Execute Growth Strategies

o Design and implement innovative growth strategies to drive revenue and customer engagement.

o Identify and optimize key performance indicators (KPIs) to measure the success of growth initiatives

• Loyalty Marketing

o Develop and manage loyalty programs to increase customer retention and lifetime value.

o Analyze customer data to create personalized marketing campaigns that drive repeat visits and brand loyalty

• Digital Marketing

o Oversee all digital marketing activities, including social media, email marketing, SEO, SEM, and content marketing.

o Leverage digital channels to enhance brand visibility and attract new customers

• Customer Journey Optimization:

o Map and analyze the customer journey to identify pain points and opportunities for improvement.

o Create seamless and engaging experiences across all touchpoints to enhance customer satisfaction and loyalty.

• Data Analysis and Reporting

o Utilize data analytics to measure and report on the effectiveness of marketing campaigns.

o Stay abreast of emerging technologies and best practices in growth marketing, and leverage insights to drive innovation and experimentation

• Collaboration and Communication

o Work closely with cross-functional teams, including operations and finance to align marketing efforts with overall business objectives.

o Lead and mentor a team of marketers, providing guidance, support and professional development opportunities.

o Communicate and present reports on growth strategies and results to senior management and stakeholders at all levels.

Requirements

• Bachelor's degree in Marketing, Business, or a related field.

• Minimum of 5 years’ experience in growth marketing, preferably in the F&B or hospitality industry with senior leadership skills.

• Strong understanding of digital marketing channels and strategies.

• Experience with loyalty programs and customer relationship management (CRM) systems.

• Excellent analytical and problem-solving skills.

• Ability to think creatively and strategically.

• Strong communication and interpersonal skills with experience in team leadership.

• Proficiency in data analytics tools and marketing software.

Company Description
Our Mission

At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description
Your Career

As Domain Consultant Manager, you are the technical leader for your Domain Consultant team. Your team provides technical expertise and guidance in customers’ network security and zero trust journey. You will work closely with the Solutions Consultant Managers and their District Sales Manager counterparts to build relationships with your customers and help them detect and prevent advanced cyberattacks and breaches. You and your team will play a key role in defining technical solutions that secure a customer’s key business imperatives and will evangelize our industry leadership in on-prem, cloud, and security services that establish Palo Alto Networks as a customer’s cybersecurity partner of choice.

We seek a leader to develop our Domain Consultant teams, providing training and technical support as a solution expert. Additionally, you will provide feedback to the product management team on new feature requests and product improvements based on what you learn from your customer base. Your team, in partnership with the systems engineering team, will displace competitor technologies, build market share within your targeted list of major accounts, and, most importantly, help your client sleep at night as they use our products to build secure digital transactions.

Your Impact

• Recruit and hire new Domain Consultants into the team, hiring the best talent in the industry
• Work with your peers to develop a Domain Consultant training curriculum
• Mentor, train, and review employees on your team, keeping them engaged and successful in their careers
• Develop relationships with the Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities
• Provide effective technical leadership in customer interactions, including sharing security trends and standard methodologies employed by other customers to actively be part of the selling process
• Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge
• Innovate and iterate to drive high technical validation and PoC win rates for Network Security solutions, while reducing technical validation and PoC timelines
• Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO
• Lead conversations focused on industry trends and emerging changes to the security landscape
• Discuss competitor offerings in the marketplace and positions ours as the best solution
• Support your team in documenting HLD (High-Level Design) and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions
• Review and guide your team’s technical validation plans including POV (proof of value) test plans and customer readiness/requirements
• Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business
• Act as an escalation point for pre-sales and collaborate with post-sales teams for issues that arise
• Work with product teams to build requirements and roadmap development plans for our network security customers
• Maintain a general understanding of competitor selling strategies
  

Qualifications
Your Experience

• Experience managing customer-facing sales engineering or solutions architect teams
• 5+ years experience in sales engineering within Zero Trust, Networking, Network Security, SaaS Security or SSE/SASE
• Solid understanding of NGFW, Network Security, SASE, CASB, Proxy, DLP and BYOD solutions
• Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts
• Experience delivering comprehensive security solutions
  Strong communication (written and verbal) and presentation skills
• Experience in leading large teams, allocating resources, managing engagements and resource efficiency
• Proficient in English
  

Additional Information
The Team

Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to transform their security architectures.

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life.

Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Duties & Responsibilities:

1. Client Consultation:

· Meet with clients to understand their financial goals and needs.

· Collect and analyze information regarding income, expenses, and risk tolerance.

2. Financial Planning:

· Develop tailored financial plans that align with clients' goals.

· Recommend investment strategies, insurance policies, and other financial products.

3. Investment Management:

· Advise clients on investment options and manage their portfolios.

· Monitor and adjust investment strategies as market conditions change.

4. Risk Management:

· Evaluate clients' risk profiles and recommend appropriate insurance coverage.

· Plan for risk management through diversification and other strategies.

5. Retirement Planning:

· Help clients prepare for retirement by assessing income needs and planning accordingly.

· Advise on pension plans, IRAs, 401(k)s, and other retirement options.

6. Ongoing Client Support:

· Regularly review and update financial plans based on clients' changing needs.

· Provide continuous advice and support to clients regarding financial decisions.

7. Regulatory Compliance:

· Ensure that all financial advice and actions comply with current laws and regulations.

· Maintain necessary licenses and certifications.

Experience/Requirements:

1. Educational Background:

· A bachelor's degree in finance, economics, accounting, or a related field.

· Advanced degrees (e.g., MBA) can be advantageous but are not always required.

2. Licensing:

· Necessary licenses include SCI M5, M9, M9A, HI (SG specific) to sell basic financial products like insurance & investments.

· M8, M8A, M6 licensing for selling CIS/Securities products, if applicable.

3. Certifications:

· Certified Financial Planner (CFP) designation is highly valued.

· Other certifications like Chartered Financial Analyst (CFA) or Certified Investment Management Analyst (CIMA) may also be beneficial.

4. Experience:

· Typically, 3-5 years of experience in financial planning, investment advisory, or a related role.

· Experience working with financial software and tools is often required.

5. Skills:

· Strong analytical skills to assess financial data and trends.

· Excellent interpersonal and communication skills for client interaction.

· Ethical decision-making and adherence to fiduciary responsibilities.

· Ability to build long-term relationships with clients.

· Knowledge of investment strategies, and financial products.

6. Personal Qualities:

· High level of integrity and professionalism.

· Detail-oriented and able to manage multiple clients and tasks simultaneously.

· Ability to work independently and as part of a team.

This role requires a combination of technical financial knowledge and strong interpersonal skills to effectively guide clients through their financial journeys.