Job Responsibilities:

• Assist in the implementation of the specific objectives and stratgies for the section to achieve and maintain high standards, quality and maximum profitability for the section
• Assist in the organizing, implementation and review of all Spices activities to keep the brand promise to its guests
• Assist in implementing the Hotel and Spices policies, procedures and standards as spelled out in the F&B Operations Manual and provide feedback for improvement
• Assist in controlling the purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems used by the section.
• Conduct training for subordinates to achieve Spice's set standards and to enable Hosts to keep brand promise
• Co-lead Spices to achieve (or exceed) set standards, monthly budget targets and keep the brand promise
• Promote revenue generation initiatives and managing all sectional expenses

Job Requirements:

• Meticulous with an eye for details
• Able to work in fast-paced environment
• Strong leadership and managerial skills
• Good interpersonal skills
• Able to work independently and in a team

JOB SUMMARY

Managing project site progress and matters

DUTIES AND RESPONSIBILITIES

• To lead the site construction team in ensuring smooth execution of work
• Responsible for daily execution of work at site, according to schedule
• To supervise and guide subordinates on checking of work to meet the material and workmanship requirements
• To plan ahead of schedule so that site problems can be resolved before they have impact on cost, overall schedule and quality
• To chair WSH committee and attend site meetings
• To ensure that all problems and requirement of customer are being attended.
• To ensure his subordinates are observing Company’s Policies
• To review and approve plant/material requisition
• Responsible for the authorization of site purchases and rental
• To carry out any assignments which may be given from time to time by the Management
• To administer changes to the contract with the contracts department
• Follow up on customer complaints. Identify and assess any foreseeable risk arising from the workplace or work processes, minimize environmental impact associated with the construction activities
• Take reasonably practical measures to eliminate any foreseeable risk to any person who is at the workplace
• Ensure safe work procedures and environmental control measures are implemented at the work site
• Ensure full compliance of MOM safety rules and conduct periodic safety inspections on safety performance of all subcontractors
• Active participation in conducting Risk Assessment
• Ensure briefing/re-briefing of RA to workers by supervisor
• Authorized to stop work at any time for any unsafe work
• Review and revised RA
• Implement necessary control measures to mitigate the unsafe work and to prevent recurrence
• Other duties as assigned by the Director

Umisushi is going halal!

We are looking for a dynamic and experienced Assistant Outlet Manager. You will be responsible for the daily operations and service delivery of assigned outlet. You will also be involved in the execution of marketing and promotional strategies for the brand.

Responsibilities

• Assist the Area Manager in outlet operations to ensure compliance with health and safety standards as well as food handling hygiene standard
• Oversees smooth operations of up to 3 outlets
• Plan and maintain a safe level of outlet inventory and ensure strict receiving, checking and storage procedures of products for the outlet operation
• Perform food quality and customer service checks
• Be knowledgeable in MOM regulations and laws
• Plan staff schedule to maximise manpower resources and productivity, monitor and control labour cost through effective manpower scheduling and monitor staff leave
• Reduce operating cost and wastage, increase profitability through proper cost cutting measure
• Analyse monthly P&L and take actions for improvement of results
• Ensure accuracy in petty cash claims and maintain accurate records
• Ensure accuracy of all sales takings including cash deposits and credit card and nets payments
• Ensure all cash takings of outlets are promptly deposited
• Handle all outlet administrative duties and submit all necessary records and paperwork to corporate office on time
• Conduct monthly stock checks and take of all inventories
• Conduct staff training at outlets
• Enforce discipline and ensure proper conduct of all staff whereby create a high level of morale amongst the staff in outlet
• Conduct performance appraisal for all staff
• Recruit non-managerial staff and follow-though with their appointment letters and uniforms with Corporate HR
• Ensure and upkeep maintenance and appearance of outlets, equipment and fixtures
• Handle customer feedbacks and complaints.
• Ensure proper coordination and execution of promotions and marketing activities developed by Marketing Department
• Ad-hoc duties as assigned.

Requirements

• ‘O’ level or minimum 2 years’ experience in similar role/position
• Experience in supervising, training staff and team building
• Good interpersonal and communication skills
• Good organizational and time management skills

Interested candidates are invited to apply online with a comprehensive resume, via the “Apply Now” button below.

We thank you for your interest and regret that only shortlisted candidates will be notified.

Job Description

• Lead the process and mechanical team for process plant EPC project, including design, engineering, supporting procurement & installation, and testing & commissioning works
• Review tender specifications and meticulously evaluate vendor proposals for process mechanical equipment, propose suitable equipment brands for tender submission and procurement, prepare cost estimations for process mechanical work during the tender stage
• Provide support during the procurement, contract negotiation, and progress claim processes throughout project execution
• Lead testing and commissioning activities, ensuring the seamless transition to operational status
• Plan and manage the process mechanical work schedule, and keep the Management Team informed of project progress, emerging issues, and resource requirements
• Deliver technical presentations to clients and consultants, responding to their inquiries and comments in a professional manner
• Manage the process mechanical suppliers and subcontractors according to establish schedule and quality requirement

Requirements

• Minimum bachelor degree in Chemical/Environmental/Mechanical Engineering or Equivalent.
• Minimum 8 years’ proven experience in process/mechanical design of process plant (incineration plant, water/wastewater plant, etc.), at least 2 years’ experience in leadership or team lead role. Experience in the Flue Gas Desulphurization (FGD) wastewater treatment system is an advantage.
• In-depth knowledge of relevant industry standards and Singapore codes of practice.
• Exceptional problem-solving and troubleshooting skills, with a track record of resolving complex technical issues.
• Proficiency in using commonly used software applications such as MS Office.
• Familiarity with Naviswork and Bentley View Software for P&ID is considered an added advantage.
• Strong leadership abilities, including the capability to lead a team effectively.
• Excellent interpersonal and communication skills to facilitate technical discussions and collaborate effectively with individuals at all levels within the organization.

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Job Description

• Support in marketing activities.
• Attend to clients’ needs and provide solutions.
• Assist the manager in daily paperwork and administrative duties.
• Assist in management and coordination on foreign workers related matters
• Other ad-hoc duties assigned by management from time to time

Requirements

• At least 2 year of working experience in the related field.
• Required language, English, and Chinese
• Graduate Diploma, Bachelor's Degree
• A team player with good communication skills
• Meticulous and attentive to details

• Plans, organize, and sets up the site and sequential job planning for smooth execution of projects to achieve cost, quality, timelines, and customer satisfaction objectives.
• Handle project schedules and technical matters.
• Able to work with subcontractors/suppliers and ensure their works are within the schedule.
• Liaise with the project team, site staff and contractors to conduct regular site meetings and inspections for project progress updates and monitoring of quality.
• Liaise with the relevant authorities to meet permits and licensing requirements.
• Manage site progress and timely delivery of the project.
• Manage cost control and project quality compliance.
• Ensure that Work Safety and Health practices are duly carried out.
• Other ad-hoc duties as assigned by Project Director

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

• Establish strong relationships with stakeholders by providing expert guidance on HR policies, procedures, and employment laws.
• Ensure the efficient and professional implementation of HR strategies, programs, and services by collaborating with functional centers and shared service teams.
• Advise managers on addressing various employee matters, including performance management and disciplinary actions, in a fair, transparent, and objective manner.
• Assist employees and managers with HR-related inquiries and concerns.
• Facilitate and support performance evaluations and engagement surveys in partnership with business leaders.
• Oversee the execution of processes in alignment with established policies, ensuring all necessary approvals and inputs are obtained.
• Evaluate issues by considering diverse perspectives from all relevant stakeholders.
• Maintain detailed documentation of information, outcomes, and workflows, ensuring secure storage in compliance with policies and regulations.

Requirements:

• A Bachelor's Degree in Human Resource Management or a related field from an accredited institution.
• A minimum of 5 years of experience in HR functions.
• Exceptional interpersonal, communication, and stakeholder management skills, with the ability to engage individuals across various levels.
• Healthcare experience will be preferred

DID: 6220 0841

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Established in 2011 in a joint effort by the Maritime and Port Authority (MPA), the Agency for Science, Technology and Research (A*STAR) and the Singapore Economic Development Board (EDB), SMI develops strategies and programmes to achieve its mission with key focus areas in sectors such as port, shipping and maritime services. SMI charts the maritime research strategy and promotes greater industry-academia R&D collaborations to be undertaken in Singapore.

Role and Responsibilities

We are seeking for a Manager/Assistant Manager, to be part of our R&D team, to strive towards our Mission in establishing Singapore as a leading global maritime research centre of excellence in Next Generation Port, Smart Shipping, and Green Technologies.

You will support the Deputy Executive Director and work with a team of R&D managers to strengthen R&D collaborations between our maritime industry and academia partners.

The key responsibilities will include:

Strategy Planning

· Map out latest developments and carry out gap analyses in science and technologies relevant to maritime domain, and identify new emerging areas for Singapore’s maritime strategic interests;

· Develop strategies, initiatives and programmes for the translation, deployment, commercialisation, and internationalisation of maritime R&D through engaging government agencies, Institutes of Higher Learning (IHLs), Research Institutes (RIs), maritime companies and other relevant stakeholders

Initiatives and Programmes

· Plan and implement R&D programs and initiatives;

· Evaluate R&D proposals submitted or led by IHLs/RIs;

· Oversee and manage performances of maritime Centres of Excellence and Programme Partners;

· Manage awarded projects and budgets, including variations to budget/ project duration/ project-lead, collation of reports, and review of completed projects.

Engagement

· Engage potential overseas IHLs/RIs to identify synergies, coordinate maritime R&D collaborations, and facilitate multilateral R&D engagements for impactful joint initiatives.

· Engage companies in the maritime industry to understand their technology and business needs, partnering with key stakeholders to showcase local R&D capabilities, and facilitating research opportunities by harmonizing industry needs with local R&D capabilities;

· Drive partnerships between the research ecosystem and industry, and to catalyse technology commercialisation, focusing on industry collaboration projects and translation platforms in the maritime domain

· Plan and organise engagement visits to project partners

Other Duties:

· Oversee R&D processes to ensure compliance with established funding policies and procedures;

· Manage internal R&D capability development and resourcing;

· Represent SMI in R&D matters, when required or any other ad hoc duties assigned.

Qualification and Experience

a. Background in Computer, science and engineering fields with 3 years of relevant working experience

b. Experience in R&D strategy formulation, technology fore-sighting / road mapping, technology translation, and/or good working knowledge of the R&D landscape in Singapore.

c. Experience with grant governance and administration e.g. funding guidelines or compliance requirements;

d. Strong interest in applied science and technology R&D and research community engagement

Skills

a. Proficient in Microsoft Office and grant management software (e.g. Oracle Netsuite);

b. Good analytical skills, with an ability to take a strategic perspective when formulating proposals and recommendations;

c. Excellent interpersonal, communication and presentation skills for effective engagement of senior stakeholders, partner agencies, IHLs/RIs and companies;

d. Proven planning and organisational abilities.

Responsibilities

• Develop and implement strategies to establish and expand internship and PhD programs that align with the institute’s research goals and areas of expertise, by driving partnerships and engagements with universities, industry leaders and government bodies.
• Design and execute TLL’s training and capability development policy to enhance the skills and capabilities of new/existing staff in alignment with the institute’s overall capacity building efforts. This includes the development of core and functional competencies and TLL’s training roadmap for both administrative and scientific staff.
• Review the training and development policy and propose refinements to create a culture of continuous and shared learning and organise regular talks/sharing sessions for staff to promote a culture of lifelong learning.
• Gather data to measure the effectiveness and impact of internal training programmes and forecast and track the budgets and financial resources required for the training programmes to ensure sustainability and growth.
• Organise staff engagement activities that are aligned to TLL’s values to strengthen culture building, and propose strategies to create more public awareness on the research work undertaken by TLL.
• Undertake ad hoc projects as assigned.

Requirements:

• Degree in Business Administration, Human Resources, or related fields
• Possesses at least 5 years of relevant working experience in HR Development, Training & Development and/or Organizational Development
• Able to multitask and work well under pressure, and be meticulous while ensuring high quality of work
• Ability to collaborate well with internal and external stakeholders, with a creative flair
• A team player and problem solver

Salary and benefits are commensurable to educational qualifications and working experience of the candidates. Benefits include annual leave, medical and flexi-benefits, etc.

Interested individuals may apply by sending their curriculum vitae:

Ms Adeline Ng

Assistant Director (Corporate Development)

Temasek Life Sciences Laboratory Ltd
Email: adeline_ng@tll.org.sg

For more info, please refer to our website: www.tll.org.sg.

(Please note that only shortlisted candidates will be notified)

Role Description

This is a full-time on-site role for a Nurse Manager at St Andrew's Nursing Home (Aljunied) in Singapore. The Nurse Manager will be responsible for overseeing and managing the nursing staff, ensuring the highest standards of patient care and safety, as well as ensuring compliance with regulatory requirements. The Nurse Manager will also work collaboratively with other healthcare professionals to develop and implement policies and procedures.

Key Responsibilities

• Oversee the team of registered and enrolled nurses, nursing aides, healthcare assistants.
• Responsible for compliance of all nursing standards as stipulated by Ministry of health (MOH) and Singapore Nursing Board (SNB).
• Promote evidence-based practices or nursing care delivery.
• Ensure written policies and procedures and work process are available and up to date to guide the nursing care delivery.
• Ensure the smooth transition of residents from acute to chronic care and back to the community, where possible.
• Direct care of the residents to ensure compliance to standards.
• Ensure appropriate skills mix and adequate manpower resourcing for all shifts and types of services.
• Facilitate staff development, skills and competency upgrading through various opportunities. These may include formal education, in-house training or approved online learning programmes.
• Guide orientation/induction programmes and preceptorship for all new staff.
• Support the DON in nursing home management.

Qualifications

• Registered Nurse/Licensed Practical Nurse in Singapore
• Valid nursing licensure with Singapore Nursing Board (SNB) and appropriate certifications
• Bachelor's degree or diploma in nursing
• Minimum of 5 years of nursing experience, with 2 years of management experience
• Strong leadership, organizational and communication skills
• Excellent understanding of nursing practices and procedures
• Experience in geriatric care desirable
• Ability to work effectively in a team environment
• Excellent problem-solving skills

(Candidates with more years of relevant experience will be considered for Manager role)

Work Location: Singapore (Global HQ)

Reporting to the Senior Manager, Global FP&A, the incumbent will be the Finance Business Partner to Sales and Marketing/Manufacturing/SCM/ Procurement/HR leadership globally in formulating short to mid business direction and plan.

The AM/Manager would work with an assigned Region and global level for tasks with relatively higher complexity. This calls for the ability to combine knowledge & skills informed acquired through experience, to take a holistic view in business review and to deal with ambiguity & volatility.

Key responsibilities:

• Facilitate the submission of forward-looking monthly forecasting, annual budget and long-term projections, followed with insightful analysis on trend & deviations.
• Conduct commercial analysis at in-depth level for actual data in financial statements, sales, production/CAPEX data, procurement data, inventory, Standard Costing Production variances and other relevant operational information.
• Perform analysis relating to product costing, manufacturing site costs, SCM costs, Inventory and CAPEX related processes for the Region assigned and at global level.
• Responsible for America region especially US FP&A full coverage. This includes full P&L analysis, review of financial trends, forecast, budget and CAPEX, etc
• Highlights exceptions & provide feedback to management for improvement.
• Lead global initiatives and projects on relevant improvement relating to work processes, reporting templates, efficiency, timeliness & accuracy in data collation / analysis and performance tracking.
• Provide leadership to all users at global level, as a Business Process expert, during system upgrades or new system implementation, working with external consultant to deliver results according to timeline.
• Represents Global Finance in ISO matters and also acts as ISO internal auditor for DyStar.
• Track & analyse KPI achievements at global level e.g. Revenue & profitability, by drilling down to Product Range, Sales Area & Customer details.
• Work with Business Intelligent tools, SAP/BW systems to gather data, turning data into storyline supported by graphical illustration.
• On ad-hoc basis (e.g. M&A activities, shareholders requests, legal cases, financial modelling), to support global leadership team in decision-making via periodic research and compilation of essential key information from internal & external sources e.g. market trend, competitive landscape, industrial benchmarking etc.
• Support Senior Manager on other ad-hoc assignments.

Requirements:

• Degree in in finance / accounting with minimum 8 years’ experience in FP&A and Standard Costing.
• Hands-on experience in production-oriented & manufacturing environment preferred.
• Knowledge of intermediate level of double-entries, basic understanding of intercompany transactions, project management would be a plus.
• Ability in designing & drawing graphs and interpreting them.
• Adept at working with large data sets and able to draw insights from it.
• Good understanding of ERP & BI Tools (SAP and SAP Business Warehouse will be an advantage).
• Excellent Microsoft Office skills (especially Excel).
• Good sense of urgency in meeting reporting deadlines.
• Strong analytical skills, meticulous.
• Excellent communication skills & fluency in business English. Needs to be able to work with multicultural teams and communicate with various regional/global team members.
• Ability to speak and write Chinese will be preferred as this role requires liaison with our Chinese counterparts.

This Manager/Assistant Manager contract position provides communications and content support to the Community Impact (CI) division, which includes departments that run community engagement programmes, the Singapore National Youth Orchestra (SNYO), and the Singapore Symphony Choruses. This position will focus on strengthening the brand positioning and visibility of key SSG entities like the SNYO and Singapore Symphony choruses, which includes working closely with the respective teams to develop and implement social media strategy and tactics while ensuring alignment with the overall Singapore Symphony Group’s communications and digital plans and frameworks.

KEY RESPONSIBILITIES:

Content creation and social media

• Develop and implement strategies to maintain and grow existing and new social media channels for SNYO and the Singapore Symphony Choruses
• Oversee social media and content marketing for CI, including developing scripts/ story outlines and working with vendors to produce content
• Act as a liaison between SNYO, Choral Programmes, and Communications, Digital & Marketing departments
• Create and edit basic short-form video content for different social media platforms (e.g., IG, TikTok, YouTube, etc.)
• Editorial lead for the community engagement team’s quarterly publication
• Oversee hired photography and videography vendors at concerts; Manage photo and video shoots for the CI division
• Manage related digital assets, including electronic photo and video archives, photo selection for external partners, and permissions/crediting for use of photographs and video, and liaise/ communicate with internal colleagues (e.g., digital team)

Branding and communications

• Work with external vendors to develop brand assets and resources for CI programme needs (e.g., key visuals for concerts and other activities, photo/ video shoots, social media content in the lead-up to key concerts, etc.)
• Plan and deliver marketing campaigns targeted at specific audience segments, including e-brochures, e-mail marketing, and other promotional material
• Document CI programmes and develop compelling narratives for media coverage
• Identify unique stories for press pitching and content building needs
• Work closely with internal Marketing Communications department to ensure brand alignment for all public-facing materials and brand assets for CI.
• Any other matters related to branding and communications of CI work

REQUIREMENTS

• Diploma and above
• Minimum 4 years of branding, communications, social media, or other related work experience
• Experience in arts administration, especially symphonic/ choral music, would be an advantage
• Excellent oral and written communications in English is essential
• Knowledge of MS Word, Excel, and Powerpoint, as well as video editing and photography, are required
• Excellent people skills, including being a good team player, and able to interact with people from different backgrounds and personalities
• Must be meticulous and organised with a strong sense of pride in the quality of their work
• Able to work flexible hours, including some evenings and weekends when needed

Please provide a comprehensive resume and cover letter also stating current and expected salaries.

Only shortlisted applicants will be notified.

Assistant Product Manager/Product Manager

Job Info:

• Salary: $5,700 - $8,500 (Depend on the experiences)
• AWS + VB + PB
• Medical and Dental Claim
• 5 Days, Monday - Friday 8.30am - 5.30pm
• Location: Ang Mo Kio

Job Description:

• Define & plan the projects schedule and resources and kick off meetings
• Carry out Product/Technology benchmarking with R&D and Marketing
• Supports Technical Sales in specs review, costing and evaluation of new product requirements
• Interfaces with customers on project status and technical reviews
• Manages Product Evaluation programs with Customers
• Oversees CIP programs to extend product life cycle
• Interfaces with Engineering Development teams to resolve all technical field issues within the assigned Product family
• Other tasks assign by supervisor as required

Job Requirements:

• Bachelor’s degree in a Mechanical Engineering, Mechatronics or Electrical discipline
• Knowledge in basic engineering concepts / equipment product development
• Experienced in project management & leading cross functional teams
• Able to multitask multiple projects & good time management skills
• Good leadership, teamwork and able to work with different levels of the organization
• Continuous improvement mindset and flexible approach to solving problems

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Kok Jean Ray
Registration Number: R22110935
EA Licence No: 16C8004 (Elitez Pte Ltd)

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

Job Description

We regret that only shortlisted candidates will be notified.

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, Senior Executives and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time and full-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals. All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

About the Role

To augment our manpower resources in the School, we are looking for a suitably qualified candidate to join our Lifelong Education & Training (LET) unit as Manager/Assistant Manager, Customer Experience.

Reporting to the Senior Associate Director (LET), the incumbent shall play an important role in ensuring a positive and rewarding user experience for our customers, both online and in-person.

This role is offered on a 3-year renewable contract basis in the first instance, with the prospect of a regular open employment contract thereafter subject to satisfactory job performance during the first 3 years.

Remuneration is based on a 12-month salary structure, with an annual variable bonus which is subject to the incumbent’s performance and the University/School’s prevailing remuneration policies.

The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Key Duties & Responsibilities:
• Collect and analyse customer feedback: Gather data from focus group discussions, stakeholder interviews, surveys, reviews, and support tickets to understand user needs, preferences, and pain points. Analyse data to inform design decisions.
• Develop customer journey maps: Create visual representations of customer interactions with our platforms (including website and application portal) to highlight pain points and opportunities.
• Monitor customer experience metrics: Track key performance indicators such as NPS, CSAT, and churn rate to measure customer satisfaction.
• Collaborate with cross-functional teams: Work with product, marketing, and support teams to implement solutions based on customer insights. Be the internal advocate for our users and learners.
• Conduct usability testing: Test new features and updates to ensure they meet customer needs and expectations.
• Provide actionable insights: Present findings and recommendations to stakeholders to drive product and service improvements.

Requirements:

Academic & Professional Certification
• At least a good bachelor’s degree in any discipline from a reputable university
• Strong English language proficiency
• IT savvy and proficient in MS Office and other commonly used applications (for example, content management systems, customer relations management systems)

Experience & Attributes:
• At least 3+ years of experience in customer experience, or a related field.
• Customer-centric mindset.
• Strong data analysis and visualisation skills, and problem-solving skills.
• Proficiency in customer journey mapping, survey, and interview design.
• Strong communication, collaboration, and presentation skills. Ability to present data and subsequent design recommendations effectively.
• Strong team player, able to work collaboratively with internal and external stakeholders to achieve desired outcomes

To expedite application processing, a copy of academic certificates and transcripts from GCE O-level onwards should be uploaded via the NUS Career Portal. Salary expectations, if quoted, should be on a 12-month guaranteed basis; do not include variable components like performance bonuses, incentives & allowances.

Reporting Structure

Reporting to Director, Organisational Development & Human Resources, you will be a trusted advisor to Management, driving HR initiatives that align with organizational goals and fostering a high-performance culture. This role is instrumental in driving initiatives that promote workforce excellence, employee engagement, and organizational sustainability within Singapore Academy of Law.

Responsibilities

• Cultivate a strong rapport with Cluster Heads and Heads of Department as well as with staff within assigned Business Units (BUs) as a reliable HR advisor.
• Collaborate with BUs on their workforce planning and requirements, involving active engagement with hiring managers to execute recruitment strategies and processes for filling Division vacancies.
• Manage the recruitment process which includes identifying staffing needs, developing job descriptions, and conducting interviews, and making salary offers.
• Advise on change management initiatives to ensure smooth implementation of HR programmes and policies.
• Recommend HR strategies that competitively position SAL as an employer of choice.
• Provide expert advice to management and business units on HR related matters.
• Review HR policies and strategies including strategic manpower planning, recruitment, performance management and other projects as assigned.

Skills & Qualifications

• Minimum requirement is a bachelor's degree preferably in a HR related discipline, having IHRP Certification would be advantageous.
• At least 5 years of progressive HR experience and proven track record as a HR Business Partner
• Strong analytical and numerate skills with an eye for detail
• Strong written and verbal communication skills
• Good interpersonal skills, analytical and problem-solving skills and demonstrate diplomacy and professionalism
• Ability to handle sensitive information with discretion and integrity

Please include your expected salary and last drawn salary in your application. The level of offer and appointment designation will commensurate with the applicant’s relevant experience and track records. The successful candidate will be offered a 2-year contract in the first instance.

Position Overview

The Retail Operations Manager/ Assistant Operations Manager in Hysses Singapore needs to oversee the day-to-day operations of retail stores, you're required to work in the retail environment ensuring smooth processes, optimal efficiency, and excellent customer service. This role involves managing staff, inventory, and sales performance while implementing strategies to meet the company’s objectives. The Retail Operations Manager ensures compliance with company policies, enhances operational standards, and drives the overall success of the retail business.

Key Responsibilities

Operations Management

• Oversee daily operations of all retail outlets to ensure consistent performance and operational excellence.
• Develop and implement operational policies and procedures to improve efficiency and customer experience.
• Monitor store performance metrics, including sales, customer satisfaction, and operational costs.
• Ensure stores comply with company standards, including cleanliness, visual merchandising, and safety regulations.

Staff Management

• Recruit, train, and mentor store managers and retail staff.
• Set performance goals and conduct regular performance evaluations for retail teams.
• Develop and implement staff schedules to optimize coverage and minimize costs.
• Foster a positive work environment to enhance employee engagement and retention.

Inventory and Supply Chain

• Manage stock levels, inventory control, and replenishment to ensure product availability and minimize shrinkage.
• Collaborate with the purchasing team and marketing team to align stock levels with sales trends and promotional activities.
• Oversee inventory audits and address discrepancies.

Sales and Customer Service

• Drive sales targets and develop strategies to achieve business objectives.
• Analyze sales data and market trends to identify opportunities for improvement.
• Ensure high standards of customer service across all outlets, addressing customer concerns promptly.
• Collaborate with the marketing team to execute promotions and campaigns effectively.

Compliance and Reporting

• Ensure compliance with local laws, health and safety regulations, and company policies.
• Provide regular reports on store performance, challenges, and opportunities to senior management.
• Implement corrective actions based on audit findings or management feedback.

Qualifications and Requirements

• Relevant qualifications in Business Administration, Retail Management, or other related field.
• Proven experience in retail operations, with a minimum of 3-5 years in a managerial role.
• Able to work in the retail environment.
• Strong leadership and team management skills.
• Excellent organizational and problem-solving abilities.
• Proficiency in inventory management systems and retail software.
• Strong analytical skills with the ability to interpret sales and financial data.
• Exceptional communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.

Assistant Manager / Manager, HR Business Partner

Reporting to Director, Organisational Development & Human Resources, you will be a trusted advisor to Management, driving HR initiatives that align with organizational goals and fostering a high-performance culture. This role is instrumental in driving initiatives that promote workforce excellence, employee engagement, and organizational sustainability within Singapore Academy of Law.

Responsibilities:

• Cultivate a strong rapport with Cluster Heads and Heads of Department as well as with staff within assigned Business Units (BUs) as a reliable HR advisor.
• Collaborate with BUs on their workforce planning and requirements, involving active engagement with hiring managers to execute recruitment strategies and processes for filling Division vacancies.
• Manage the recruitment process which includes identifying staffing needs, developing job descriptions, and conducting interviews, and making salary offers.
• Advise on change management initiatives to ensure smooth implementation of HR programmes and policies.
• Recommend HR strategies that competitively position SAL as an employer of choice.
• Provide expert advice to management and business units on HR related matters.
• Review HR policies and strategies including strategic manpower planning, recruitment, performance management and other projects as assigned.

Skills & Qualifications:

• Minimum requirement is a bachelor's degree preferably in a HR related discipline, having IHRP Certification would be advantageous.
• At least 5 years of progressive HR experience and proven track record as a HR Business Partner.
• Strong analytical and numerate skills with an eye for detail
• Strong written and verbal communication skills.
• Good interpersonal skills, analytical and problem-solving skills and demonstrate diplomacy and professionalism.
• Ability to handle sensitive information with discretion and integrity.

Please include your expected salary and last drawn salary in your application. The level of offer and appointment designation will commensurate with the applicant’s relevant experience and track records. The successful candidate will be offered a 2-year contract in the first instance.

KEY DUTIES AND RESPONSIBILITES:

• Lead and support QC team for daily QC activities by ensuring timely analysis, documentation, and review of RM/PM/FP/IPC/Stability and Process validation samples as per predefined standards.
• Write and / or review controlled documentation related to laboratory operations or testing such as SOP's, analytical protocols, analysis reports, forms and validation documents.
• Ensure compliance with FDA/USP/EP/ICH/ChP regulations and internal controlled procedures in the QC Laboratory.
• Ensure readiness of QC Laboratory in internal / external audits.
• Maintain data integrity in Quality Control activities and ensure appropriate traceability.
• Initiate change control documents.
• Lead and participate in stability program, method validations, technical transfer, method transfer and validation / qualification activities at the site.
• Participate in New Product Introduction activities.
• 9. Lead and participate in laboratory investigations. Document laboratory investigation activities or review and approve laboratory investigation reports.
• Participate in site corrective action / preventive action (CAPA) program. Ensure timely completion of all commitments made under QMS.
• Lead and participate in key performance indicators for improving laboratory efficiency, monitoring equipment performance.
• Lead QC Department training program by imparting training to new staff and comply with Analyst Qualification procedure.
• Escalate the quality events, trends as appropriate to QC Head.
• Remain abreast of current regulatory, pharmacopeia and cGMP trends.
• Serve as subject matter expert on laboratory instrumentation and compliance issues.
• Lead the QC team, evaluate competencies, assign responsibilities, monitor performance, counsel and provide guidance. Plan & monitor the training and development requirements, motivate staff appropriately to build a committed, motivated & competent team.
• Participate in personnel decisions (interviewing, hiring, performance appraisals, promotions, termination, staff development, improvement plans) regarding subordinate staff.
• Maintains a safe laboratory environment by implementing recommendations made by EHS.
• Initiate CAPEX for equipment purchases.
• Support in budget preparation for QC Laboratory.
• Any other activities as and when assigned by the Superior.

JOB REQUIREMENTS:

• EDUCATION: Degree in science or related discipline (e.g. Chemistry, Chemical Engineering).
• EXPERIENCE: Minimum 8 years of quality control experience in pharmaceutical manufacturing industry and minimum 2 years of supervisory experience in managing team.

KNOWLEDGE & SKILLS:

• Possess working knowledge of GMP in the pharmaceutical industry.
• Excellent interpersonal and analytical skills, good verbal, and written communication skills.
• Working knowledge of qualification, calibration, and operation of laboratory equipment such as HPLC, GC, FTIR and Dissolution equipment.
• Working knowledge of method development, validation, verification of analytical method.
• Familiarity of 21 CFR Part 11 requirements.

TO APPLY:

Candidates are encouraged to apply this position via email to [email protected]. with the following information in the resume.

· Work experiences and job responsibilities.

· Current and Expected salary

· Reason for leaving.

· Date of availability

· Education background

We regret that only shortlisted candidates will be contacted.

As a manager, you will ensure that your diverse portfolio of international and local clients receive the same level of excellent service and client care. You will proactively manage and take responsibility for the compliance aspects of your client companies and provide a full range of company secretarial services. In addition, you will train, supervise, guide and coach your team-mates to provide exceptional services.

Requirements:

· At least 8-12 years of relevant corporate secretarial managerial experience

· Must be CSIS / ICSA qualified.

· Experience working with a diverse portfolio of private and listed companies across various industries.

· Adept at handling multiple projects independently with excellent planning skills

· Adopt a positive leadership approach towards empowering and coaching team members.

· Strong communicator with stellar people management skills.

· Keen passion for change and continuous improvement.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

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At Bolder Group, we support ideas, ambitions, growth and acceleration, because we truly believe the potential of globalization for businesses and professionals is unlimited. As a fully independent corporate & fund service provider with over 250 employees worldwide, we guide and assist clients in their international business and investment activities to effectively break the barriers in this present complex global marketplace.

We recognize that the financial services industry is constantly evolving. To manage the increased complexity in services and compliance, we monitor international developments and are responsive to the changes in regulations that cause major shifts in today’s connecting markets.

We are convinced that, in today’s financial markets, clients need complete and up-to-date information to anticipate and make the best decisions. We support and enable our clients with the ability to follow and execute their ideas and ambitions – from start to finish. That is why our mission is simple:

To keep our clients informed, involved and in control – at all times.

For our fast-growing organization, we are looking for an Assistant Account Manager/Account Manager.

Responsibilities:

• Business management of client accounts matters and maintain client contact and relationship
• Acquire understanding and application of relevant organizational and performance controls, operational procedures, ensure group process and control are properly implemented and compliance.
• Manage a team of Fund accountants, supervising the production of the daily/monthly/quarterly NAV and following up on operations
• Provide clients with accurate and timely accounting services in line with the client's business needs
• Ensure that applicable accounting standards and compliance with relevant regulatory authorities are met in order to deliver the client service agreements
• Perform internal audit of compliance, investors' due diligence and KYC and liaise with external auditors for audit on financial statements
• Regular coaching and mentoring of a team of Fund Accountants

Job requirements

Ideal experiences and competencies:

• Degree in Accounting or relevant Finance discipline
• Minimum of 5 years accounting experience gained from Fund Administration ,banking, investment houses and accounting firms performing various roles such as bookkeeping and general accounting operations
• Preferably, an experience in fund accounting for hedge and private equity funds
• Awareness of fiduciary responsibilities
• Ability to train and coach a team of fund accountants
• Working knowledge of quality control practices for document review
• Accurate, detail-oriented and service-minded
• Experience accomplishing third-party audit requirements for financial reporting
• Stakeholder management (clients, senior stakeholders, customers)
• Proficiency in English (both verbal and written)

Our offer:

• Proper financial compensation based on your qualifications and experience
• Opportunity to make a real impact on our team and business
• Ability to work in an environment that supports personal growth and a balanced professional and personal life
• Challenging development opportunities at Bolder Group and affiliated companies

Overall Responsibilities

The Regional Assistant Manager/Manager plays a pivotal role in working together with the Partner to achieve the goals and objectives set by the Company across SEA. He/She will be based in Singapore and will be responsible for managing regional portfolios.

Through effective planning and budgeting, the Regional Assistant Manager/Manager will strive to achieve his/her quarterly/annual revenue target.

In addition, he/she will devise sales strategies and techniques to reach out to potential clients and generate leads for the Company, thereafter, turning the leads into business deals. He/She will also be responsible for servicing the client and establishing excellent relationship with the clients.

Main Responsibilities

Sales & Business Development

• Direct sales responsibility (by brand, country, or category, depending on PLS’s strategy) for the region, inclusive of quarterly targets, due diligence obligations related to thorough knowledge of product and prospective clients.
• Perform all sales planning & reporting functions inclusive of pipeline building, gap analyses,
  forecasting and re-forecasting as required by PLS-SEA and its clients, market/brand/category reports evaluating sales environment and prospects, projections related to existing or new businesses in the region, evaluation of new opportunities and/or brand extensions.
• Develop expertise in relevant areas required to maximize performance combined with building brands and a sustainable business.

Team/Client Management and Service

• Provide leadership and guidance to teams in the region and lead the team in working towards a shared strategy.
• Management of clients inclusive of ensuring full compliance on Licensors’ policies, procedures, guidelines and supporting licensees in fulfilling obligations and maximizing performance.
• In consultation with Partner, design appropriate business management calendar inclusive of sales strategy, marketing activities, brand-building objectives and manage regional team activities related to client services, licensee sell in, retail programs, sell-through support etc.
• Report to Partner on all key initiatives, reporting requirements, compliance monitoring, and other core functions as related to client management.

Monitor Licensee Obligations

• Conduct regular business review with key licensees to ensure product development, product
  penetration to all distribution channels, advertising and promotion plans are rolled out as per contractual obligations.
• Retail Visibility for Brands/Licensed Products
• Work closely with PLS regional marketing team to cultivate and direct key retail accounts on behalf of Licensor and its partners, working closely with all stakeholders to build appropriate retail relationships and secure prominent product placement at retail.

Account Receivables

• Work with Finance team to ensure that licensees remit the License Fee and submit monthly/quarterly royalty report on time.

Job Requirements

• University degree in relevant field or extensive professional experience
• Minimum 5 years of experience with strong business development background in sales and related brand management responsibilities
• Track record of sales achievement
• Strong organizational, presentation and team leadership skills
• Fluency in all Microsoft applications & database solutions
• Personable and diplomatic in handling clients from all levels, with understanding of regional market needs

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player