We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and get the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Summary

The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. This includes developing and implementing HR policies and procedures, managing employee relations, recruiting, and onboarding, performance management, training and development, compensation and benefits administration, and ensuring compliance with relevant labor laws and regulations. The HR & Admin Manager plays a crucial role in fostering a positive and productive work environment and supporting the organization's overall goals and objectives.

Job Duties

Human Resource

• Lead the recruitment and selection process, including sourcing candidates, conducting interviews, and making informed hiring decisions for normal or overseas hiring and BPO (*placement of staff at client location) recruitment.
• Oversee seamless onboarding and offboarding processes for employees, ensuring compliance with company policies and fostering a smooth transition.
• Develop and implement HR policies and procedures aligned with organizational objectives and goals.
• Identify, design, and execute training and development programs aimed at enhancing employee competencies and effectiveness.
• Manage compensation and benefits administration, encompassing salary reviews, bonus programs, employee benefits packages, and payroll processing.
• Offer guidance and support to managers and employees on various HR-related matters, including performance management, employee relations, and disciplinary actions.
• Address employee grievances and facilitate conflict resolution to cultivate a positive work environment.
• Maintain accurate employee records and HR information systems, ensuring utmost data confidentiality and integrity.
• Efficiently manage various forms of correspondence, including emails, letters, packages, and phone calls.
• Monitor office supplies inventory and replenish as needed to prevent disruptions in standard front office operations.
• Coordinate and schedule meeting rooms as per requests from different parties.
• Liasing with external client with regards to BPO (e.g. customer service for staff replacement)
• Task to explore set-up for a branch office in other countries (e.g., office location, registration, administrative process).
• Other tasks that may be assigned by supervisor or director.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Demonstrated track record in HR management roles, with a minimum of 3 years of experience.
• Familiarity with MOM regulations and thorough understanding of the Employment Act and industry best practices is essential.
• Experience with labor laws in Malaysia, Philippines, or Indonesia is considered advantageous.
• Capable of working autonomously or collaboratively within a team environment, adept at managing multiple priorities and meeting deadlines.
• Excellent interpersonal and communication abilities are a must.
• Strong problem-solving and decision-making capabilities.
• Proficiency in MS Office Suite is required.
• Position open to Singaporean applicants.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Project Manager (Electrical)

• Working Day: 5.5 Day | 8.30am - 5.30pm (Mon - Fri); 8am - 12.30pm (Sat)
• Location: Islandwide (Depend on Project)
• Salary: $6,000 - $8,500

Responsibilities:

• Lead the Project Team as a Project Manager to monitor and manage the project progression and work within the costing.
• To monitor and supervise sub-contractors’ work progression according to shop drawings, method statements, material and samples
• To liaise and work with relevant authorities, sub-contractors, Consultants or clients on shop drawings, materials and samples
• Review and align Electrical and ELV design drawings to ensure compliance with design specifications and guidelines
• Sound Technical Knowledge in Electrical and ELV Service and able to identify discrepancies between Electrical, Structural, ID, architectural and client provisions
• Manage and execute project as per the deadline
• To attend meeting with contractors to address issues and update progress
• Study and reviewing of drawings, specifications for compliance
• Allocate work to Engineers and Supervisors and ensure jobs are correctly and properly achieved within standards and SOP.

Requirements:

• Degree in Electrical Engineering with 10 years of relevant experience OR Diploma in Electrical Engineering with 15 years of relevant experience

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our Client:

• Investment Management Industry.
• Mon to Fri, 9.30am to 6.30pm
• Tai Seng
• UP $7000 Basic + Commission + Performance Bonus

Our Client, is a family office for a local ship bunker in Singapore. They are the investment arm that specialises in working with High Net Worth individuals and institutions for Private Equity Real Estate ​​​​​​& Alternative Investments.

Responsibilities:
The Relationship Manager will be responsible for managing and servicing a portfolio of investment clients, as well as identifying new business opportunities to grow the client base.

• To develop and execute strategies for attracting new investors and securing investment commitments.
• Identify, engage, and maintain relationships with high-net-worth individuals, institutional investors, and family offices.
• ​Identify new business opportunities to grow the client base
• Work closely with other teams to develop investment solutions tailored to the clients' needs, and keep up-to-date with market trends and industry news.

Requirements:

• Possess a pool of accredited investors.
• Successful sales track record as this is a hunter role
• Experience in investment management, financial planning, portfolio management or related fields
• Proven record of effectively guiding clients through investment processes while managing expectations will be preferred.
• Strong knowledge of the financial market trends, investment products and strategies.
• Bachelor's Degree in Finance, Economics or related field

Other information:

• Location: Tai Seng
• Mon to Fri: 9.30am to 6.30pm
• Salary + Commission + Performance Bonus

For interested applicants, please click "QUICK APPLY" or send your resume to: [email protected]

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Tan Yueh Hua, Karen | EA Reg No: R1658726

JTE Recruit Pte Ltd | EA Lic No: 14C7215

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Job Summary:

The HR and Admin Manager is responsible for overseeing all aspects of human resources and administrative functions within an organization. This includes managing recruitment, employee relations, training, performance management, and ensuring compliance with labor laws. The role also involves overseeing day-to-day office operations, managing office supplies, coordinating administrative support services, and ensuring a smooth and productive work environment. The HR and Admin Manager plays a key role in supporting company culture, employee engagement, and organizational efficiency.

Key Responsibilities:

Human Resources Management:

• Manage all HR-related activities for Singapore offices, including payroll using OpenSoft for approximately 150 headcounts.
• Develop and implement HR policies and procedures in line with company goals and legal requirements.
• Manage recruitment, onboarding, and offboarding processes.
• Oversee performance management systems, including appraisals and employee development.
• Handle employee relations, conflict resolution, and ensure a positive work environment.
• Administer compensation and benefits programs, ensuring equity and competitiveness.
• Ensure compliance with labor laws and company policies, including health and safety regulations.

Training and Development:

• Identify training needs and organize employee development programs.
• Monitor training effectiveness and employee performance.
• Promote continuous learning and career growth opportunities within the organization.

Administrative Management:

• Oversee office operations, including managing administrative staff and office facilities.
• Handle procurement of office supplies, equipment, and services.
• Ensure smooth functioning of administrative processes, such as document management and scheduling.
• Coordinate travel, meetings, and events.

Employee Engagement and Welfare:

• Foster a positive and inclusive work culture through employee engagement initiatives.
• Coordinate wellness programs, team-building activities, and employee recognition events.
• Manage employee benefits programs and ensure they meet employee needs.

Reporting and Analysis:

· Prepare HR and administrative reports for management, including employee turnover, staffing levels, and operational efficiency.

· Analyze trends and data to inform strategic decisions.

Skills and Qualifications:

• Proven experience as an HR Manager, Admin Manager, or similar role.
• Strong knowledge of HR principles, labor laws, and best practices.
• Excellent interpersonal, communication, and leadership skills.
• Strong organizational and multitasking abilities.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in HR software (OpenSoft Payroll will be an added advantage), office management tools, and Microsoft Office Suite.

Skills and Qualifications:

• Proven experience as an HR Manager, Admin Manager, or similar role.
• Strong knowledge of HR principles, labor laws, and best practices.
• Excellent interpersonal, communication, and leadership skills.
• Strong organizational and multitasking abilities.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in HR software (OpenSoft will be an added advantage), office management tools, and Microsoft Office Suite.
• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).

Position: Duty Manager

• Location: Tanjong Pagar
• Working Days: 5 Days ( 7am-4.30pm / 12-9.30pm / 10.30pm-8am )

Job Requirements

• Minimum 2 years of relevant experience

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsible for the successful and effective project management inclusive of planning, implementation, execution, scheduling, monitoring and handover within specified schedule, budget and meeting client’s quality and relevant regulatory requirements

- Critical scrutiny of contract documents and drawings, communicate effectively and negotiate with consultants, clients, authorities, main and sub -contractors on engineering, contractual matters and project implementation

- Assists in ensuring that shop drawings are completed and submissions to the main contractor are carried out in a timely manner with drafting department

- Understand contract documentation in conjunction with Bills of Quantity ( B. Q. ) and material specifications

- Responsible for budget controls, tracking of expenditures and effectively manage and reduce the costs of delivering projects

- Ensure health and safety and regulatory compliance in accordance with all applicable and permit standards and requirements

- Attends project kick-off meetings, ongoing meetings and project closure meetings with main contractor, consultants and other parties

- Responsible for the submission of monthly progress claims and reports to the main contractor

- Assist in monitoring project cost budgets and ensuring that desired profit margins are achieved through cost containment, material wastage control and etc

- Any other duties as may be assigned

Requirements

- Degree in Civil Engineering recognized by the Professional Engineers Board ( PEB ) Singapore will be an advantage

- Minimum six ( 06 ) years of relevant project management experience in local construction industry

- Posses excellent leadership, planning, interpersonal communication and negotiation skills to lead a team of engineers and manage the sub-contractors

- Able to take on numerous challenging tasks while simultaneously meeting high standards and deadlines / vision

- Highly motivated, driven by excellence and having an eye for details

- Proficient in MS Project

- Able to commence work on a short notice will be an advantage

- Should be contactable by means of mobile phone at any time of the day

- Ability to multi-task and manage ad-hoc projects in a fast-paced environment

- Independent, responsible, organized and able to work under pressure

Key Responsibilities

• Monitor and lead Service Department staff to ensure growth of business and improvement of profitability.
• Oversee the development and management of service customer base.
• Create and execute a comprehensive sales strategy for the service offerings.
• Provide technical advice to potential customers regarding servicing of the company’s products.
• Lead, mentor, and manage the service sales team, providing guidance, training, and support.
• Coordinate service staff to ensure clients is updated on service schedule.
• Assist to manage the overall Occupational Health and Safety.
• Monitor overall quality standards for the service work carried out.
• Liaise with client to ensure accurate paperwork details for manufacturing purpose.
• Oversee contract negotiations and ensure the delivery of services meets client expectations.
• Ensure invoice is prepared in a timely manner.

Job Requirement:

• Good interpersonal and communication skill
• With leadership experience and guided a team of technicians
• Ability to coordinate in paperwork / reporting preparation
• Ability to generate sales revenue
• Good technical skill in maintenance and servicing

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

The Software and Applications Manager is responsible for leading a team of software developers and ensuring the successful development, deployment, and maintenance of software applications that meet the organization's business objectives. This role involves strategic planning, project management, and technical expertise to deliver high-quality software solutions.

The role involves managing a team of software developers, collaborating on strategic planning, project management, and technical expertise. It involves establishing and enforcing quality standards, managing vendors, and managing budgets. The role also involves documentation and reporting, ensuring project status and performance, and ensuring compliance with industry standards and regulations. The individual must stay current with industry trends and provide technical guidance to the development team.

A Software and Applications Manager must possess a deep understanding of software development processes, methodologies, and programming languages. Proficiency in project management, database management, system architecture, quality assurance, security, DevOps, cloud computing, version control, and data analysis are essential. Competencies include leadership, communication, problem-solving, strategic thinking, team management, time management, adaptability, vendor management, compliance, and financial acumen. These skills enable the manager to lead teams, deliver high-quality applications, and align technology initiatives with the organization's business goals.

This is a fantastic opportunity for an experienced commercial Account Development Senior Manager who has prior experience of generating new revenue from existing clients. Taking direct accountability for a cluster of global clients, the Account Development SM combines an excellent knowledge of the FMCG industry and a deep understanding of NielsenIQ products and services. You will be responsible for aligning key customer priorities and insights with NielsenIQ’s capabilities, identifying and converting opportunities to deepen commercial relationships and drive additional revenue.

You will develop and maintain effective relationships with individuals and teams both internally and with the clients, to provide best-in-class NielsenIQ/client commercial partnerships.

We are looking for someone ready to drive positive change, able to challenge wider business processes, and be fully driven by achieving success with the support of the wider industry team.

You will need to engage at all levels and work successfully across a matrixed organization structure, fully leveraging the service model.

Responsibilities

• Individual seller responsible for accelerating organic growth whilst delivering on revenue plans
• Own the commercial relationship with your clients, develop Joint Business Plans and a strong understanding of your clients’ business strategy, objectives and growth opportunities
• Devise a strategic approach with agile and flexible solutions that deliver value to our clients in a profitable way
• Deliver revenue plans by negotiating the renewal of contracts and continuous services with clients
• Identify sales opportunities for NielsenIQ services and solutions to help the client achieve their strategic objectives
• Own and deliver on global contractual commitments with clients
• Build and maintain strong networking and C-suite engagement with key players in the clients’ business, and lead discussions with a wide range of decision influencers and budget owners.
• Partner closely with customer success team to help deliver relevant insights/ thought leadership using NielsenIQ proprietary tools to key clients stakeholders and help drive overall NIQ sales through this engagement
• Partner and develop effective relationships with Market Sales Leaders, Customer Success and relevant teams in the region to enable them to achieve their targets

Job Responsibilities:

• Handling of HR-related administration duties
• Assist in HR operations
• Conducting face to face interviews with prospective applicants
• Coordination of interviews
• Provide support to the HR executives and other related departments
• Other general administration ad-hoc duties

Requirements:

• Min GCE A Levels/Diploma/Degree holders in HR/Business (or equivalent)
• Experience not required as training would be provided
• Able to commit minimum of 3-6 months or longer

Interested candidates do send in your resume to [email protected]
Attn: Wendy Khoo Hui Wen (R1761665)
Recruit Express Pte Ltd (99C4599)

Job Description:

• Develop and foster strong relationship with key account.
• Serve as the key liaison person between client and internal departments on request and issue resolution.
• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
• Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
• Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.
• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
• Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.
• Drives continuous improvement initiatives to meet inventory goals
• Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.
• Review work processes and initiate process improvement plans.

Job Requirements:

• Min Diploma/ Degree in Supply Chain or Logistics Management
• Able to start work immediately or within a short notice

Interested candidates do attach your resume to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

• Company Benefits & Incentives
• Career Progression Opportunities
• Attractive Salary Package
• Working Location: Islandwide - Arrange Close to Your Home
• Working days: 5 days

Job Requirements:

• Diploma/ Fundamental Certificate in Early Childhood Care and Education (DECCE / FECCE) OR;
• Relevant Experience

Job Scope:

• Ensure the safety of children at all times
• Responsible for planning and implementing programs for young children
• Engage children with activities to enhance their learning experience
• Observe, assess and document children's performance, behavior, social development, and physical health

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Position: Social Media Manager
Location: Singapore (Flexible work possible)

About Us:
Meka Innovation Pte Ltd (mēkā) is a multidisciplinary design agency specializing in turning creative ideas into innovative products. With expertise spanning fabrication, animation, and moonshot innovation projects, we craft cutting-edge solutions for our clients. We are seeking a creative, data-driven, and proactive Social Media Manager to lead our social media strategy and drive engagement across all platforms.

Key Responsibilities:

• Strategy Development: Develop and execute a comprehensive social media strategy to increase brand awareness, engagement, and lead generation.
  Align social media goals with overall marketing and business objectives.
  
• Content Creation and Management: Create, curate, and schedule high-quality, engaging content (including images, videos, and graphics) across platforms like Instagram, Facebook, LinkedIn, TikTok, and YouTube.
  Collaborate with the design and animation teams to produce visually compelling content.
  Ensure consistent branding and messaging across all channels.
  
• Community Engagement: Foster relationships with followers, respond to comments and messages promptly, and build a strong online community.
  Monitor trends and participate in relevant conversations to enhance brand visibility.
  
• Analytics and Reporting: Track and analyze performance metrics (e.g., engagement rate, reach, conversion rates) to measure the success of campaigns.
  Prepare monthly reports with actionable insights and recommendations for improvement.
  
• Paid Advertising: Plan and manage paid social media campaigns to drive traffic, leads, and conversions.
  Optimize ad spend based on performance data.
  
• Trend Monitoring: Stay up-to-date with the latest social media trends, tools, and algorithm changes to ensure strategies remain relevant.
  Experiment with new formats and platforms to reach untapped audiences.
  

Qualifications:

• Strong understanding of social media platforms, trends, and analytics tools (e.g., Meta Business Suite, Google Analytics)
• Excellent copywriting and storytelling skills, with an eye for design and branding
• Proficiency in design tools like Canva or Adobe Creative Suite is a plus
• Analytical mindset with the ability to interpret data and turn insights into actionable strategies
• Strong organizational skills and ability to manage multiple projects simultaneously

• Manage and work closely with consultants on the design work for M&E services for MRT projects.
• Coordinate and develop the CCSM and M&E designs in partnership with LTA, SWCs, and relevant authorities.
• Interpret specifications, secure budget approval, and assist in planning and coordinating M&E services installation.
• Coordinate with consultants, subcontractors, and authorities to ensure timely, quality M&E installation and obtain necessary approvals
• Ensure compliance with construction procedures and safety practices to meet the required standards during site tests and inspections.

Requirements:

• Degree in Mechanical or Electrical engineering or equivalent or equivalent
• At least 10 years of experience including involvement in two MRT/LTA underground project
• Proficient in BIM software and AutoCAD.
• Preferred experience in writing tender specifications, with strong communication, writing, and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

-Setting goals and developing plans for business and revenue growth

- Researching prospective account in target markets

Setting goal for the business development team and developing strategies to meet those goals

-Lead and Supervise a team of Supervisors and Crew

- Manpower planning for daily operations

- Ensure Food quality and standards

- training business development staff

Requirements:

- Good Interpersonal skills

- Good communications skills, able to communicate with clients of all backgrounds and educational levels.

- Good Organizational skills, must be comfortable juggling numerous clients, on-and - off - site meetings, and deadlines

- Time - management skills, must understand how to prioritize their time , must be comfortable manag a calendar and adjusting their schedules as need

- Good technical and computer skills

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Overview

Microsoft is continuing to evolve and grow the Global Employee Relations Team! The Global ER team leads the process, principles, and practices to navigate complex and sensitive matters, conduct investigations and manage workplace conflict. This team works in close partnership with the Legal, Outside Counsel and Human Resources (HR) teams to manage cases involving inquiry into behavior concerns, manager conflict, consulting, investigations and employee grievances related to lived experiences not aligned to aspired culture, and legal risks.

We are looking for a Senior Employee Relations (ER) Manager with deep experience influencing and impacting high growth and dynamic businesses through effective management (both proactive and reactive) of a wide range of employee relations issues. This person will be accountable for working with employees across organizations, building trusted relationships quickly, and leading with warmth, empathy, compassion, and creativity to think inside of and outside of the box to drive the right solutions.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Investigation and management of employee concerns:

• Conducts the analysis and resolution of issues with increasing complexity, visibility and risk related to policy, values or, cultural concerns/violations and incident or threat response, independently or by collaborating with managers, peers in HR and Legal as appropriate; recommends solutions to address issues from a systematic perspective.
• Determines appropriate approach, interviews appropriate parties in an investigation in review of concerns on matters related to policy or culture concerns/violations and workplace behaviors. Documents findings, maintains appropriate levels of confidentiality and demonstrates leadership to influence direction of initiatives and investigations.
• Concludes investigations, using findings, relevant partnership with team, and knowledge of the relevant legislation / regulations, and Microsoft business context and organizational policies to determine a resolution to investigation of policy or culture concerns/violations and incident or threat response, and recommends corrective/disciplinary actions or processes, as deemed appropriate.
• Collaborates with partners across stakeholders to seek counsel from senior peers or managers as needed on proposed strategy weighing complexity, sensitivity, and parties involved.
• Models best practices in interviewing techniques and mastery of empathy, confidentiality, and connecting themes.
• Utilizes tools and resources to track, document work product and makes recommendations for refining, streamlining, and improving tools and their usage to improve future documentation needs.
• Assists/Partners with internal investigative entities at Microsoft (e.g., Workplace Investigations Team [WIT], Business and Regulatory Investigations [BRI], Global Security Investigations [GSI]) in investigations of serious cases and implements appropriate remediation in conjunction with a business, region, or geography; may lead the investigations for a business, region, or geography where resources are limited; ensures appropriate documentation of issues is in place.
• Seeks input from peers, managers, and appropriate stakeholders to ensure compliance with applicable laws and regulations and Microsoft policies.
• Identifies, raises, or escalates issues for trends in ER; partners with team and relevant HR partners to reduce ER issues for a business, region, or geography.

Capability Building

• Coaches employees and managers on navigation of ER processes, provides guidance, coaching or training through the ER experience, and acts as a sounding board for employees and managers on how to navigate work and handle themselves post-investigation.
• Manages through conflict listening for what is said verbally and nonverbally, identifies potential solutions, provides tools and resources for facilitating resolution.
• Consults with partners and stakeholders as subject matter expert on situations or issues providing best practices, influencing policy and observed trends. Use expertise to make recommendations for next steps, determine what would need to occur next for the situation to need to be transferred to WIT, and what best practices other teams should use to navigate the situation/concern.
• Provide one-on-one consulting/coaching with senior/executive business leaders, or by engaging relevant stakeholders and HR partners in capability building conversations.
• Identifies opportunities through insights to build organizational capability to proactively manage the creation of ER matters.
• Partners with other internal teams to influence policy and decision making based upon preexisting ER best practices and observed trends. Recognizes when standard HR policies and process should be followed and where exceptions should and can be made.
• Initiates conversations with individual parties at Microsoft in conflict, listening for what is said both verbally and nonverbally in order to understand the nature of the conflict, what parties' contributions are to the conflict, their respective willingness to resolve it, and what may be potential solutions for conflict resolution while maintaining appropriate levels of confidentiality.
• Coaches and guides parties to leverage best resources and/or approach for the conflict after sharing their findings, or provides the tools that would allow for facilitating conflict resolution to occur as appropriate.

HR Project and Programs

• Guides and oversees the identification of needs to design and implement ER projects or programs (e.g., policy evolution, process, tools and partnerships with business and HR leaders; oversees project planning and execution).
• Gathers and interprets industry trends about Employee Relations programs and processes and identifies execution or communication gaps within a business, region, or geography; develops and proposes action plans to address the gaps in collaboration with peer disciplines (e.g., Human Resources Consulting and Business Partnership) and business leaders.

Operational Compliance

• Interprets and advocates Microsoft values and compliance with Human Resources policies for a business, region, or geography; identifies/raises needs to mitigate potential risks by collaborating with the Legal profession; leads their team in the collaboration with peers in other businesses, regions, or geographies; provides guidance to create standardized/scalable approach for enhancing compliance.
• Identifies the strategy for the localization/update of policies and procedures related to managed projects and programs; gains approval from business leadership in partnerships with Human Resources policy owners and Human Resources Business Partnership (HRBP).

Qualifications

Required/Minimum Qualifications

• 3+ years Employee Relations experience.Bachelor's Degree in Management, Business Administration, Organizational Behavior, HR, Industrial Relations, Psychology, or related field AND 5+ years experience in experience in HR, mediation, investigation, or ER-related roleso OR Juris Doctorate or Master's Degree in Industrial-Organizational Psychology, Human Resources (HR), Business Administration, Organizational Leadership, Industrial Relations, Law, or related field AND 3+ years experience in HR, mediation, investigation, or employee relations (ER)-related roleso OR equivalent experience.
• Employment legal and/or ER expertise across a range of Asia countries, with a particular focus on Japan.

Preffered Qualifications

• Proficiency in Japanese language skills highly preferred as these covers Japan market.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Key Responsibilities:

• Website Management: Maintain, update, and enhance the company website to ensure optimal functionality, user engagement, and compliance with best practices.
• Server Administration: Oversee the administration, configuration, and maintenance of company servers, ensuring high availability and performance.
• Email Management: Monitor, configure, and troubleshoot company email systems, ensuring seamless communication for all employees.
• Technical Support: Provide timely technical support to employees regarding computers, software applications, and other IT issues.
• Hardware and Software Installation: Assist with the installation, configuration, and maintenance of computer hardware and software.
• Data Security: Ensure data security and integrity through the implementation of backup procedures and security protocols.
• Documentation: Maintain accurate documentation of IT processes, configurations, and user guides for reference.
• Training: Assist in training staff on IT-related policies and best practices.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).
• Proven experience in website management and IT support.
• Strong understanding of computer systems, networks, and software applications.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to assist non-technical staff.

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 3 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Position purpose

Part of The Global Distribution team, the Area Asia Pacific GBU Pharma Channel Manager is responsible for developing and executing the GBU business plans that align with our corporate channel strategy involving the Outbound Channel. The “Outbound” objective is to profitably increase Roquette market share through the expansion and growth of our dealer network(s) in the region and improve the Distribution Management productivity. He participates to the on/off boarding of Distributors, to the transfer of some customer to Distributors and to the definition of Distribution rules, methods and tools. To be fully integrated to the GBU and implement it sales policy. This position steer and execute all daily operational sales targets (Prices, Volume, Budget, etc…).

Key accountabilities

Be the Roquette ambassador for external preferred distributors

Develop and Implement

• Manage and lead Distributors as an external sales force
• Ensure profitable growth through distributor network
• Define yearly budget, sales objectives and specific growth targets for Distributors
• Develop Sales and marketing programs dedicated to Distribution, in a close liaison with marketing and technical developer teams
• Define and negotiate contracts, and follow through the execution process
• Participate to internal processes designed to improve the support of our channel business
• Establish new relationships that focus on Roquette’s new market segments
• Integrate partners from strategic acquisitions
• Participate to the training of the regional sales force on our distributor partners
• Organize and lead Quarterly Business Review with Distributors
• Perform impact analysis and ROI on contracts and major sales initiatives
• Create and update a business review dashboard for dealers, vendors, business plans, and strategies
• Incorporate top opportunities from our distributors into the Sales Funnel
• Gain access to end-user data of our partners for market transparency (sell-through or zip code or ship-to analysis)
• Monitor dealer and vendor sales performance by channel
• Monitor sales programs dedicated to distributors and activities
• Participate of the development of metrics for both inbound and outbound channel performance, such as volume, sales, and profit
• Make end-user sales calls jointly with our distribution partners
• Work with dealers to implement sales programs
• Work closely with all internal stakeholders

Countries to be managed through Preferred Distributor

Indonesia, Malaysia, Myanmar, Singapore, Indonesia, Thailand, Australia, New Zealand, Taiwan, Philippines, Vietnam.

Required Competencies, Education and Experience

Essential and Critical Skills:

• High level of accuracy and attention to details
• Ability to collaborate with others in fast paced, action oriented, collaborative environment
• Excellent time management, communication, decision making, presentation, and organizational skills
• Strong analytical capability and aptitude for working with numbers
• Demonstrate skills in Microsoft Office Suite
• Negotiation and leadership skills to manage distributors as an external sales force.
• Demonstrate customer centricity by prioritizing customer perspective in business decisions and service practices.
• Build partnerships and working collaboratively with teams to meet shared objectives.

Education:

Degree (e.g. bachelor’s degree or local equivalent)

Experience:

Experience in Sales and Distribution management at chemical Pharma supplier/ affinity to Roquette Industry type. Requires business negotiation, marketing, and program/project management experience (5 years minimum)

Work Environment:

This job operates remotely (home office) and occasionally in a professional office environment.

Position Type/Expected Hours of Work:

Full-time position

Travel:

Ability to travel: 30%

Seeking for a results-driven Business Development Manager experience in business development in IT space. The ideal candidate will focus on acquiring new clients for our firm in Singapore while supporting existing ones, ensuring satisfaction and driving business growth This KPI-driven role requires an independent, proactive professional with a strong understanding of IT industry needs.

Qualifications:

• Bachelor’s degree in Entrepreneurships, Business Administration, IT, Human Resources, or a related field.

Requirements:

• 3-5 years of experience in business development
• Proven track record of meeting or exceeding KPIs and revenue goals.
• Strong understanding of IT industry trends, particularly in Digital, Data, and Engineering roles.
• Excellent communication and negotiation skills.
• Ability to work independently and proactively in a fast-paced environment.
• Strong interpersonal skills to build and maintain relationships with clients and internal teams.
• Self-motivated and results-driven, with excellent organizational skills.

Roles and Responsibilities:

• Identify, engage, and secure new clients to expand the firm’s client portfolio in Singapore.
• Maintain and strengthen relationships with existing clients, ensuring excellent service delivery and satisfaction.
• Develop and execute business development strategies to meet and exceed KPIs and revenue targets.
• Collaborate with internal teams to understand client requirements and deliver tailored recruitment solutions.
• Stay updated on IT industry trends to identify new business opportunities and talent sourcing needs.
• Prepare and deliver client proposals, presentations, and regular progress updates.