The moment a guest makes an enquiry to the Call Centre, they will be in for a surprise. As a Call Centre Assistant Manager, you’ll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations as well as handling their Rooms Reservations. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Work together with the Call Centre Manager to manage, train and make improvements to the overall guest experience.
• Be pro-active in day to day operations for Rooms Reservations and Call Centre
• Ensuring emails are responded in a timely manner
• Ensure accuracy in guests Rooms Reservations.
• Agree on and implement actions to make improvements to both internal and external customer service.
• Maximize sales and revenue for the hotel by maintaining a sales attitude at all times.
• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Call Centre Manager / Duty Manager.
• Follow-up with guests to ensure satisfaction with problem resolution (service recovery).
• Maintain guest history records to assist with returning guests.
• Make sure all guest requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Be proactive towards guests, assist them with any reasonable requests, and train all team members to anticipate guests’ needs.
• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary.
• Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel.
• Handle and deliver all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner.
• Ensure that we provide on time wake-up call services for hotel guests.
• Familiar with hotel operating system especially Opera PMS, HotSOS, PABX, table management system and Micros system.
• Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.
• Be up to date with information on facilities, attractions, places of interests, sights and activities in and around the hotel.
• Record all equipment and be familiar with the system and functions, resuming the role as the person in charge of the section during the absence of the Call Centre Manager.
• Describe, assign and delegate duties and authorities for the operation of the department at all times.
• Plan and coordinate with the team, ensure adequate resources are available.
• Coordinate with relevant departments to ensure request is followed-up and ensures follow-up procedures are maintained.
• Communicate effectively with the F&B and Culinary teams to ensure in-room dining quality is as per hotel standard.
• Be completely familiar with all emergency procedures and the fire system, ensuring that all Communications team members are familiar with the procedures too.
• Ensure handovers information to the next shift.
• Maintain in-depth technical knowledge and skills required for the job.
• Maintain guest histories to assist with returning guests.
• Attend and participate in regular operational and hotel meetings.
• Carry out any other reasonable duties and responsibilities as requested by the Call Centre Manager.
• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team.
• Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars.
• Be aware of potential highs and lows in the business.
• Complete regular financial and operating reports, as required or requested by the Call Centre Manager.
• Follow company control procedures, controlling costs without compromising standards.
• Keep self-up to date and Introduce appropriate product knowledge courses to the team.
• Understand relevant Health & Safety legislations and their implications on the department’s operation.
• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times.
• Maintain personal presentation to hotel and Hilton standards.
• Ensure that all reporting and servicing deadlines are met on a timely basis.
• Adhere to the hotel’s security and emergency policies and procedures.
• Carry out any other reasonable duties and responsibilities as assigned.

What we need from you

• A minimum qualification of O levels of equivalent
• At least 3 years of experience in the a supervisory level, including management experience
• Strong sense of responsibility and self-motivation.
• Patient and responsible to solve all problems.
• Able to work under great physical and mental pressure.
• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.
• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
• Must speak fluent English. Other languages will be an added advantage

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Comfortable to work in a fast pace environment
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to [email protected]

HRS Pte Ltd is a leading hotel outsourcing business working with many of Singapores best hotels and serviced apartments.

We are seeking a junior operations manager, perhaps a first management position who has passion, excellent communication skills and a desire to make a difference in this fast paced environment.

Ideally, you would have had a good education, bilingual, exceptionally well presented, have a strong desire to learn fast from a professional team and to be prepared to make a difference.

At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.

Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.

Learn about the Danaher Business System which makes everything possible.

We currently offer the following position in our office in Singapore.

The Assistant Finance Manager is responsible for driving the organization's financial success by managing comprehensive accounts, ensuring compliance with regulations, and supporting strategic growth initiatives.

This position reports to the Senior Financial Controller and is part of the Finance Department, located in Singapore and will be an on-site role.

In this role, you will have the opportunity to:

• Manage full set of accounts including monthly closing and completion of monthly account reconciliations.
• Prepare quarterly GST and work closely with local tax agent to ensure timely submission of corporate tax return. Support self revenue recognition testing, internal and external audits.
• Support the business to drive sustainable profitable growth and meet financial objectives.
• Maintain strong internal controls, ensure compliance to US GAAP, local laws and regulations and Danaher/Leica policies.
• Supervise, train and develop talent

The essential requirements of the job include:

• Accounting Degree or equivalent with >5 years’ experience in handling full set of accounts
• Knowledge of SAP is a must
• Proficient in Microsoft Excel, knowledge of Power BI is a plus
• Good influencing and communication skills, ability to work under pressure

WHAT WE OFFER

• Equal pay is a given for us.
• Learn all about Kaizen, PSP’s and Muda as part of our Danaher Business System (DBS) trainings – if you believe in continuous improvement like us
• We offer employees a wide range of training opportunities (including virtual) in languages, technology and the Danaher Business System (DBS) Academy

Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Do apply online - we are looking forward to your application!

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

We are looking for a passionate and motivated Asst Brand Manager to support the team to achieve our aggressive growth plans.

The Role

This is a dynamic role hands-on role where you’ll work closely with other different channels, departments, and suppliers to develop existing and new brands.

Overall Brand Management (60%) - All channels- Key Accounts, Food Service, E-Commerce, General Trade & CVS

· Key band custodian/champion for multiple brands to achieve business objectives.

• Develop and support marketing strategies to improve brand awareness, business profitability and alignment of brand objectives.
• Identify opportunities of the current business to optimize brand’s volume, revenue growth and market share across all channels.
• Support FS team, develop collaborations, grow FS sales and handle all customer requests for all brands.
• Develop and support annual marketing calendar, plan and implement a creative and integrated marketing program and campaign(4P's)
• Manage BTL executions (trade marketing, tactical promotion, sampling exercise, premiums sourcing, POS materials, dress-up) with 3rd party vendors.
• Manage brand’s social media, website and content approval independently with digital media agencies with the objective of increasing sales turnover and profitability.
• Manage pricing across all channels with the approval of senior marketing manager.
• Ensure brand activations/promotions are rolled out in timely manner across MT, GT, Ecom.
• Support to plan, develop, and implement launch of new products.
• Support & ensure on-shelf merchandising standards.
• Support to manage brand & trade marketing plans and A&P expenses
• Manage all customer enquiries/requests from all channels
• Conduct product training and brief field team on trade activations/new & promo skus launch.

Inventory Management (25%)

• Manage sales demand planning (ROF)
• Coordinate closely with logistics for incoming shipment tracking. Accurately reflect supplier in-coming changes, ad-hoc review and follow-up action plans with supplier/supply team to minimize overstocks.
• Work closely with supply chain team to ensure correct ordering mix across all skus with overall stock holding days kept within contractual.
• Prompt review and action on the obsolesces to minimize the non-working or slow-moving inventory.

Brand Management - E-Commerce Business (15%)

• Brand custodian/champion for selected brands
• Develop and manage E-commerce business, promotions, and awareness working closely with channel managers.
• Support in development of feature ads/image requirements.
• Support to manage brand & trade marketing plans and A&P expenses

The ideal candidate:

• Fresh graduates with good learning attitudes are also welcome
• Baking and cooking experience is desirable
• Experience in working with the dairy/ chilled sector would be desirable
• Able to work independently and deliver results
• Brand awareness - a clear understanding of brands, marketing mix, and digital marketing management
• A high degree of business acumen and strong focus on results to drive growth across channels
• Ability to analyze problems and identify solutions
• Able to take a creative, flexible, and innovative approach
• Able to cope with stress and demand required by the interaction with many departments.

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Mission of the Position

The primary mission for the Assistant Sales/Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Sales/Centre Manager, the Assistant Sales/Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Sales/Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Sales/Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Key Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Perks and Packages:

• Gross Salary of $3,500 - $4,000
• Monthly Performance Incentive Bonuses up to $1,400
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job Description:

• Plan and ensure timely execution of project schedules.
• Review project reports for accuracy in quotations, invoicing, and rectification actions.
• Manage the project budget.
• Regular follow-up on site meetings, researching market information and compiled into a report and submitted weekly report to the project manager in charge.
• Forecast cashflow for internal/external use, coordinating through project completion.
• Perform other ad-hoc duties as required.

Job Requirements:

• Diploma in Engineering.
• Min 3- 5 years in Project Management.
• Experience in MEP preferred.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Tan Jun Xi (Jonathan) (R1440473)

Strategic Role:

Oversee and manage TM GLOBAL’s International Bandwidth Service products (IRU, IPLC, Int BW Backhaul, Int BW Transit, and Int BW Interconnect), and its adjacent Data Products (Data Center, Content Delivery Network & GPUaaS), including related portfolios. Develop innovative programs for product stimulation and customer retention, focusing on product management, marketing, NNI, partnerships and processes. Ensure compliance with HQ policies while maintaining competitiveness and meeting both current and future customer requirements, positioning TMSG as the preferred global service provider in the ASEAN region.

Key Responsibilities:

1. Product Strategy and Development

• Leading the end-to-end lifecycle of products, from ideation to launch and ongoing enhancement.
• Collaborating with cross-functional teams (R&D, sales, marketing, finance) to define product features and specifications.
• Conducting market research to identify customer needs and product opportunities.
• Developing product roadmaps and aligning them with overall business goals.
• Create processes & procedures for the business & products.

2. Pricing Strategy and Optimization

• Establishing competitive pricing strategies for new and existing products.
• Conducting pricing analysis to balance market demand, competitive position, and profitability.
• Implementing dynamic pricing models as needed, considering cost factors, market trends, and customer demand.
• Regularly reviewing and adjusting pricing structures based on market conditions and business goals.

3. Market and Competitive Analysis

• Analysing market trends, customer preferences, and competitor activities to inform product and pricing decisions.
• Monitoring industry trends to anticipate future needs and pricing opportunities.
• Conducting SWOT analyses for products to identify potential risks and opportunities.

4. Product Launch and Go-To-Market Strategy

• Developing go-to-market plans and launch strategies for new products.
• Coordinating with marketing, sales, and operations teams to ensure successful product introductions.
• Creating product positioning and messaging that highlights unique selling points.
• Training sales teams on product details and pricing structures to support effective selling.

5. Sales and Revenue Support

• Monitoring product performance and profitability and identifying areas for improvement.
• Analysing sales data to gauge customer uptake and identify pricing optimization opportunities.
• Working closely with sales teams to align on pricing discounts, promotions, and bundling options.
• Managing pricing requests from the sales team for special deals, promotions, or bulk orders.

6. Performance Tracking and Reporting

• Conducting regular reporting and analysis on product profitability, market share, and customer feedback.
• Making data-driven recommendations for product modifications or pricing adjustments.
• Utilizing pricing software or analytics tools to forecast and monitor pricing impacts.

7. Customer Feedback and Improvement

• Gathering feedback from customers and sales teams to drive product improvements and innovation.
• Using customer insights to refine product features and enhance customer experience.
• Identifying trends from customer feedback and integrating these into product development cycles.

8. Regulatory and Compliance Management

• Ensure all product offerings and pricing practices comply with relevant regulations.
• Stay updated on regulatory changes that may impact pricing or product features.
• Managing pricing disclosures, product descriptions, and terms to ensure transparency.

9. Collaboration with Financial and Legal Teams

• Work closely with finance to develop revenue forecasts and pricing models.
• Collaborate with legal teams to ensure pricing contracts are clear and compliant.
• Review cost structures and profit margins with finance to maintain sustainable pricing.

Job Requirements:

• Degree in Telecommunication, Business Administration, or Marketing preferred.
• Minimum 5 years of experience in wholesale bandwidth and data platforms.
• Strong analytical skills in pricing strategy, market research, and product lifecycle management to optimize profitability.
• Ability to collaborate effectively with cross-functional teams (sales, marketing & finance).
• Strong customer focus and integrity to ensure competitive positioning, profitable pricing, and alignment with business goals.
• Excellent interpersonal communication and presentation skills.
• Proficient in MS Office, with advanced Excel formula creation.
• Positive attitude and ability to work independently.

Responsibilities:

- Assist the Manager in leading the management team.

- Ensure smooth daily operations, planning, and administration of all cinemas, adhering to operational procedures and standards.

- Implement initiatives to address undesirable situations, such as high staff turnover, and customer complaints.

- Identify and develop staff with potential for career progression.

- Participate in staff motivation and retention exercises.

- Oversee and handle all staff issues and cases at the locations.

Requirements:

- Diploma holder with experience in F&B, hospitality, or retail industry.

- Objective and rational thinker in introducing and executing new and improved procedures.

- Facilitate and raise the level of employee engagement at all locations.

- Able to perform rotating shifts with flexible working hours.

Location: Singapore Islandwide

5-day work week

Roles & Responsibilities

Responsibilities:-

Supervise daily warehouse activities and team members, including quality assurance, inventory control, space management, logistics, floor productivity, inbound & outbound shipping and delivery arrangement- Meet all the KPI targets regularly and analyze productivity and develop actionable plans for loss prevention- Manage logistics for transporting items to customers and company facilities, communicating with drivers to ensure efficient delivery of packages-Comply with export regulations and deliver products to customers accurately

Requirements:-

Three or more years of experience in warehouse management, candiates with experience working in B2B chiller/cold room with 5 to 7 degrees will be highly preferred- Excellent problem-solving skills and leadership qualities- Possess strong communication and interpersonal skills, with a good command of English- Ability to work collaboratively with all levels of company staff- Ability to deliver effective feedback, both written and verbal- Work experience in a start-up is highly preferred.- Possess high proficiency in Microsoft Office (Microsoft Excel, PowerPoint and Word)

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Job Overview

We are looking for a proactive and motivated Sales Assistant Manager to support the Sales Manager in driving sales performance and managing daily operations. The ideal candidate will work closely with the sales team to ensure targets are met, processes are optimized, and customers receive exceptional service. This role offers an exciting opportunity to contribute to business growth while developing leadership and management skills.

Key Responsibilities

Sales Support & Performance Management:

• Assist in developing and implementing sales strategies to achieve company goals.
• Monitor sales team performance and provide guidance to ensure targets are met.
• Conduct sales data analysis and prepare reports for management review.
• Identify new business opportunities and recommend strategies for growth.

Team Coordination & Development:

• Support in recruiting, training, and mentoring sales staff.
• Coordinate team schedules, assignments, and performance reviews.
• Facilitate team meetings to share updates, address challenges, and celebrate achievements.
• Act as a point of contact between the sales team and senior management.

Customer Relationship Management:

• Ensure high levels of customer satisfaction by resolving issues promptly.
• Build and maintain strong relationships with key clients and stakeholders.
• Gather customer feedback to identify areas for improvement and innovation.

Operational Support:

• Assist in overseeing day-to-day sales operations across multiple locations.
• Collaborate with inventory teams to ensure product availability and accuracy.
• Monitor compliance with company policies, processes, and regulatory requirements.
• Support in organizing marketing campaigns and promotional events to boost sales.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• At least 3-5 years of experience in sales or retail management.
• Proven ability to meet sales targets and deliver results.
• Strong leadership and interpersonal skills to manage and inspire teams.
• Proficiency in computer applications, including:
• Microsoft Office Suite (Excel, Word, PowerPoint).
• CRM systems and sales analytics software.
• Familiarity with POS systems and inventory management software is a plus.
• Excellent communication skills to liaise with customers, teams, and stakeholders.
• Analytical and problem-solving skills to address operational and sales challenges.
• Knowledge of local market trends and customer preferences.
• Multilingual proficiency is an added advantage.

Why Join Us?

• Opportunity to develop leadership and management skills.
• Collaborative and dynamic work environment that values teamwork and innovation.
• Comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• Be part of a growing organization with a clear path for career advancement.

Job Overview

We are seeking a dedicated and capable Retail Assistant Manager to support the Retail Manager in overseeing the daily operations of our retail outlets. The ideal candidate will assist in managing store performance, coordinating with teams, and delivering excellent customer service. This role is perfect for individuals who are passionate about retail management and eager to develop their leadership skills while contributing to business success.

Key Responsibilities

Store Operations:

• Assist in managing day-to-day operations of multiple retail locations to ensure efficiency and consistency.
• Coordinate with inventory and logistics teams to maintain appropriate stock levels and product displays.
• Ensure that all retail locations adhere to company policies, procedures, and operational standards.
• Address and resolve operational challenges promptly to ensure smooth store operations.

Sales & Customer Experience:

• Support the Retail Manager in developing and implementing strategies to achieve sales targets.
• Monitor store performance and provide suggestions for improvement.
• Assist in managing promotional activities and campaigns to drive customer engagement and revenue.
• Ensure consistent delivery of excellent customer service across all locations.
• Handle customer feedback and complaints in a professional and timely manner.

Team Supervision & Development:

• Assist in recruiting, training, and onboarding new retail staff.
• Provide guidance and support to team members to enhance their performance.
• Coordinate team schedules, assign tasks, and ensure smooth workflow.
• Organize and lead team meetings to communicate updates and align with company goals.
• Foster a positive work environment to boost morale and encourage teamwork.

Compliance & Safety:

• Ensure all retail locations comply with workplace safety regulations and local laws.
• Conduct periodic checks to ensure proper implementation of health, safety, and hygiene practices.

Requirements:

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• 3-5 years of experience in retail operations or supervisory roles.
• Strong organizational and multitasking skills to manage multiple store locations.
• Proven ability to meet and exceed sales goals.
• Excellent communication and interpersonal skills for interacting with customers, teams, and stakeholders.
• Proficiency in computer applications, including:
• Microsoft Office Suite (Excel, Word, PowerPoint).
• POS (Point of Sale) systems and retail management software.
• Familiarity with inventory management and CRM tools.
• Analytical and problem-solving skills to address operational and team challenges.
• Knowledge of retail trends and customer preferences.
• Multilingual proficiency is a bonus.

Why Join Us?

• Opportunity to gain valuable experience managing retail operations.
• Work in a dynamic and fast-paced environment with a supportive team.
• Comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• A clear career path with opportunities for advancement within

Responsibilities

• Support the Executive housekeeper to ensure guest rooms and public area are checked and maintained
• Supervise and train Housekeeping Team Leader on housekeeping tasks, schedules and routines
• Monitor and control inventories for department operating equipment and linen to Ensure par stock are maintained and costs are controlled
• Assist in ensuring a continual effective pest control system in place to rid the hotel of all vermin. Continually monitor and address any pest situation in the hotel immediately
• Assist in maintaining and ensuring the protection of all hotel assets inclusive guest supplies, stores, linen and uniform control and other hotel assets
• Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangement
• Set proper par level for cleaning and guest supplies. Maintain proper stock level and enforce proper control on stock movement
• Carry out a regular inspection to work areas performed by housekeeping associates. Inspect VIP arrival/in-house rooms and ensure all are in order before arrival. Offer action plan to achieve service excellent
• Ensure all operating equipment is in top condition and follow up on any breakdown/repairs to be fixed promptly
• Undertake any other responsibilities/tasks/shifts as instructed by the management or the Executive Housekeeper

Requirements

• At least 2 years of experience in a similar role; preferably from a 5 star Hotel
• Minimum Diploma in Hospitality Management
• Customer centric
• High level of flexibility and adaptability
• Must be able to work rotating day shifts including Public Holidays and weekends
• Able to work under pressure and in fast paced environment

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

Responsibilities:

• Lead daily operations (including opening and closing) efficiently through guiding team members
• Induct, mentor and train junior staff to achieve guest satisfaction
• Recommend and up-sell menu items as well as advise guests on any ongoing promotions to achieve revenue targets
• Enhance customer service quality by ensuring action plans are carried out
• Implement plans to ensure efficient use of resources and minimize wastage
• Provide prompt and excellent customer service to guests
• Cultivate a cohesive, collaborative and high-performing culture to heighten staff morale
• Strategize manpower planning to support operational needs within budget
• Handle guest complaints with care and provide service recovery options
• Ensure smooth implementation of new F&B products
• Ensure cleanliness of restaurant at all times
• Manpower planning

Requirements:

• Diploma in any field
• At least 3 years of relevant experience and experience in managing a team
• Excellent communication, interpersonal, leadership and organisational skills
• Able to perform in a fast paced environment
• Willing to work 5 days rotating shift, on weekends and public holidays
• Business and financial acumen to achieve profitability targets will be advantageous

5 DAYS WORK!

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Good work knowledge of security risk management, security governance framework and compliance (IT Security Audit/log review), technical vulnerability management (Vulnerability Assessment, Penetration testing), application security, security technologies (system hardening, IDS/IPS, firewall), security incident response and security assessment.
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our esteemed client, an established MNC, is searching for an Assistant IT Manager:

Job Responsibilities:

• Lead the IT department in developing, implementing, and maintaining IT infrastructure and systems to ensure reliable and efficient operations.
• Drive the delivery of high-quality IT services to support business needs and strategic goals.
• Develop and execute IT strategies and initiatives to enhance organizational effectiveness, ensure data security, and drive innovation.
• Identify and implement advanced IT solutions to improve business operations.
• Oversee the entire lifecycle of IT projects, including planning, execution, and monitoring.
• Ensure comprehensive project documentation, adherence to timelines, and alignment with budgets.
• Lead internal projects focused on improving process efficiency, promoting digital transformation, and streamlining workflows.
• Develop and enforce IT security strategies, policies, and procedures to safeguard organizational data and assets.
• Ensure compliance with industry best practices and oversee the implementation of security measures.
• Establish IT policies, including those related to IT asset management, and ensure compliance with regulatory requirements.
• Develop disaster recovery plans to safeguard and restore critical data.
• Stay informed about emerging IT trends and technologies.
• Provide strategic recommendations to enhance the protection, storage, and effective use of organizational data.
• Manage IT assets and inventories, ensuring accurate tracking and reporting.
• Oversee service level agreements (SLAs) to ensure prompt responses to user requests, maintaining high satisfaction levels.
• Ensure proper documentation of IT infrastructure, software licenses, and system configurations.
• Maintain accurate records of software modifications and updates.
• Conduct training sessions for end-users on IT systems, tools, and best practices to enhance technology adoption and efficiency.
• Support other IT-related initiatives as required to align with organizational goals.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Electronics Engineering, or a related field.
• Possess at least 5 years of experience in IT management or a related field, with a minimum of 3 years in project management.
• ITIL Certification or equivalent is highly desirable.
• Strong knowledge of data management, network security, and governance best practices.

Additional Information:

• Salary: Up to SGD 6,500 + AWS +VB ( 2- 3 Months)
• Working Location: Changi Airport
• Working Hours: Monday to Friday, 9:00 AM - 6:00 PM

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

1. Legal and Compliance Support

• Assist and support the Compliance & Legal Team in reviewing and interpreting laws, regulations, and internal policies, particularly those related to civil, commercial, and banking laws.
• Conduct reviews and analysis of legal documents, contracts, agreements, and other legal forms to identify risks and ensure compliance with regulations.
• Prepare and maintain accurate legal records, reports, and documentation in a systematic manner.
• Monitor, track, and research changes in relevant laws, regulations, and guidelines from regulatory authorities (e.g., MAS, financial industry bodies) to ensure the bank’s compliance.
• Assist in reviewing and responding to requests for legal input regarding laws and guidelines from other departments or regulatory bodies.

2. Risk Assessment and Advisory

• Support the team in analyzing compliance risks related to business operations and relationships with external stakeholders.
• Assist in drafting recommendations for the management team to ensure adherence to legal and regulatory standards.
• Evaluate legal and compliance risks in contracts, business agreements, and projects to protect the bank’s interests.

3. Follow-Up and Task Management

• Track, follow up, and coordinate on compliance and legal tasks assigned by the Head of Compliance & Legal.
• Ensure timely completion of tasks related to audits, regulatory reporting, and internal compliance reviews.
• Coordinate and liaise with internal teams and relevant regulatory authorities to gather required legal information and documentation.

4. Process Innovation and Development

• Contribute ideas and assist in developing innovative workflows or tools to improve the efficiency of the Compliance & Legal team.
• Support process improvements to ensure accuracy, timeliness, and compliance with evolving legal and regulatory requirements.

5. Ad-Hoc Duties

• Assist and perform other tasks as assigned by the Head of Compliance & Legal Team, including legal research, preparation of compliance checklists, and participation in special projects.
• Assist to follow up and review requests from regulatory bodies, internal departments, and external partners for legal and compliance-related matters.

Requirements

• Bachelor’s degree in Law (LL.B.) from a reputable university, with specialization in civil, commercial, or banking law preferred.
• Minimum of 3 years’ experience in compliance, legal, or regulatory roles, preferably in a banking environment or law firm.
• Experience handling regulatory matters, including tracking legal updates and responding to external requests on an ongoing basis.
• Proficient in legal research, drafting, and reviewing documents.
• Familiarity with MAS regulations, local compliance and relevant laws and practices.
• Strong proficiency in Microsoft Office tools (Word, Excel, PowerPoint) for document preparation and reporting.
• Strong organizational and time management skills to handle multiple tasks and deadlines effectively.
• Good interpersonal and communication skills to collaborate with internal teams and external regulatory authorities.
• Must be proactive, hands-on, and detail-oriented in task execution, with opportunities to gain practical experience in legal compliance and regulatory support.
• An innovative mindset with a focus on improving processes and workflows within the team.

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor