· Develop and implement HR strategies and initiatives aligned with the overall business strategy

· Bridge management and employee relations by addressing requests, grievances, or other HR issues

· Manage the recruitment and selection, as well as onboarding and offboarding process

· Support current and future business needs through the development, engagement, motivation, and retention of talent

· Develop and monitor overall HR strategies and procedures across the company

· Nurture a positive working environment

· Oversee and manage a performance appraisal system that drives high performance

· Maintain staff welfare and benefits programme

· Assess training needs of staff with Heads of Depts and to monitor and execute the staff training plan

· Report to management and provide decision support through HR metrics

· Ensure legal compliance relating to human resource management

Job Summary:

The Event Operations Manager/Assistant Manager will be responsible for overseeing the planning, coordination, and execution of events. The role requires excellent project management skills, attention to detail, and the ability to work under pressure while ensuring the seamless delivery of high-quality events. This position will collaborate closely with internal teams, clients, vendors, and stakeholders to ensure the success of all events.

Key Responsibilities:

1. Event Planning and Coordination:Lead and manage the planning and execution of events, including conferences, seminars, exhibitions, corporate events, and social events.
   Develop and maintain detailed event timelines, checklists, and project plans to ensure smooth operations.
   Coordinate logistics, such as venue selection, catering, audiovisual, transportation, and accommodation for attendees.
   
2. Vendor Management:Identify, negotiate, and manage relationships with event vendors, suppliers, and service providers.
   Ensure all vendors meet quality standards and timelines while staying within budget.
   
3. Team Management:Oversee and lead the event operations team, ensuring clear communication, task delegation, and team collaboration.
   Provide training and support to junior staff or temporary event workers.
   Supervise and manage on-site event staff to ensure smooth operations on the event day.
   
4. Client Relationship Management:Act as the main point of contact for clients before, during, and after events.
   Address client needs and ensure their expectations are met.
   Provide on-site support to clients, ensuring their satisfaction with event operations.
   
5. Budget Management:Develop and manage event budgets, ensuring that events are executed within allocated costs.
   Track and reconcile event expenses and provide regular updates to management.
   
6. On-site Event Management:Oversee the setup, operations, and breakdown of events.
   Ensure that all equipment, signage, and other event-related materials are prepared and delivered on time.
   Manage on-site logistics, attendee check-in, and other operational activities.
   
7. Health & Safety Compliance:Ensure that events comply with local regulations, health, and safety standards.
   Assess risks and implement contingency plans for unforeseen circumstances.
   
8. Post-Event Analysis and Reporting:Collect feedback from clients, participants, and vendors to evaluate the success of the event.
   Prepare post-event reports, highlighting successes and areas for improvement.
   Analyze event performance and suggest improvements for future events.
   

Requirements:

• Education: Bachelor’s degree in Event Management, Hospitality, Business Administration, or a related field.
• Experience: Minimum of 2 to 3 years of experience in event operations, with at least 1 years in a managerial capacity.
• Skills:Strong project management skills with the ability to multi-task and prioritize.
  Excellent communication and interpersonal skills.
  Strong problem-solving and decision-making abilities.
  Attention to detail and a commitment to delivering high-quality events.
  Proficient in event management software and Microsoft Office Suite.
  
• Knowledge:Familiarity with event production, logistics, and vendor negotiation.
  Knowledge of local regulations and industry best practices in Singapore.
  
• Language Skills: Fluent in English and Chinese (both written and spoken).
• Personal Attributes: Highly organized, proactive, flexible, and able to work under pressure. Ability to work independently and as part of a team.

Additional Information:

• The role requires flexibility in working hours, including evenings and weekends, depending on the event schedule.
• Occasional travel may be required for off-site events.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

COMPANY DESCRIPTION

Singapore Art Museum opened in 1996 as the first art museum in Singapore. Also known as SAM, we present contemporary art from a Southeast Asian perspective for artists, art lovers and the art curious in multiple venues across the island, including a new venue in the historic port area of Tanjong Pagar.

SAM is building one of the world's most important public collections of Southeast Asian contemporary art, with the aim of connecting the art and the artists to the public and future generations through exhibitions and programmes. SAM is working towards a humane and sustainable future by committing to responsible practices within its processes.

For more information, visit www.singaporeartmuseum.sg.

RESPONSIBILITIES

• Develop and implement all aspects of planning and operations relating to the realisation of exhibitions and other projects, as well as, care of artwork collections
• Organise and develop a full project life cycle project plans for the production management activities, including overseeing workflow, budget & costs management, timeline setting, project administration and exhibition set up and maintenance, logistics, design, fabrication and artwork/project installation for local and travelling exhibitions / projects
• Ensure projects are delivered on time, within scope and budget
• Analysing and managing project risk, monitoring progress and taking corrective measures
• Create and maintain comprehensive project documentation
• Responsible and manage day to day maintenance of museum displays
• Manage physical facilities for exhibitions and projects, including gallery spaces, art handling areas and exhibition stores
• Review and keep up with current trends and best practices that may have an impact on exhibition/project planning, logistics and museum management issues
• Collaborate with internal and external stakeholders to achieve optimal resourcing, working relationships and fostering key networks
• Apply and enforce workplace safety measurements at worksites
• Handle ad-hoc assignments as and when required

• An individual with at least 3 years' technical experience or exhibition / artistic presentations
• Interest in contemporary art or related fields
• Good project management and organisational skills
• Attention to details and ability to manage multiple projects simultaneously
• Ability to work individually and in a team
• In good physical health and ability to work at height
• Versatility and interest in various technologies, relevant to artwork visual presentations

· Develop and implement HR strategies and initiatives aligned with the overall business strategy

· Bridge management and employee relations by addressing requests, grievances, or other HR issues

· Manage the recruitment and selection, as well as onboarding and offboarding process

· Support current and future business needs through the development, engagement, motivation, and retention of talent

· Develop and monitor overall HR strategies and procedures across the company

· Nurture a positive working environment

· Oversee and manage a performance appraisal system that drives high performance

· Maintain staff welfare and benefits programme

· Assess training needs of staff with Heads of Depts and to monitor and execute the staff training plan

· Report to management and provide decision support through HR metrics

· Ensure legal compliance relating to human resource management

Summary

This position requires a 6-day onsite workweek, with the flexibility to work shifts, weekends, public holidays, and extended hours. This candidate must be hands-on and ready to manage day-to-day operations effectively.

As an experienced Shift Manager, you will lead and supervise the team, ensuring smooth operations, exceptional service, and adherence to health and safety regulations. You will be responsible for managing inventory, maintaining high service standards, and stepping in during peak periods or staff absences. The role also requires availability to address urgent matters outside of regular working hours, all while prioritizing customer satisfaction and team performance.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

Job Description:

• Establish strong relationships with stakeholders by providing expert guidance on HR policies, procedures, and employment laws.
• Ensure the efficient and professional implementation of HR strategies, programs, and services by collaborating with functional centers and shared service teams.
• Advise managers on addressing various employee matters, including performance management and disciplinary actions, in a fair, transparent, and objective manner.
• Assist employees and managers with HR-related inquiries and concerns.
• Facilitate and support performance evaluations and engagement surveys in partnership with business leaders.
• Oversee the execution of processes in alignment with established policies, ensuring all necessary approvals and inputs are obtained.
• Evaluate issues by considering diverse perspectives from all relevant stakeholders.
• Maintain detailed documentation of information, outcomes, and workflows, ensuring secure storage in compliance with policies and regulations.

Requirements:

• A Bachelor's Degree in Human Resource Management or a related field from an accredited institution.
• A minimum of 5 years of experience in HR functions.
• Exceptional interpersonal, communication, and stakeholder management skills, with the ability to engage individuals across various levels.
• Healthcare experience will be preferred

DID: 6220 0841

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

The Restructuring and Insolvency team

Our Restructuring and Insolvency team works closely with industry professionals, companies and their stakeholders to identify and resolve issues affecting profitability, protect enterprise value and facilitate a full recovery where possible.

The team is made up of young and friendly professionals bringing about an easy-going culture. While projects are often performed in a pressurised environment, the team works collaboratively and supportively across all levels to be able to deliver their best. The leaders in the team are hands-on, guiding and teaching junior members to navigate situations and stakeholders that may be difficult or tricky. Each individual has the space to grow in their own way and to discover what is best for them.

Responsibilities

• Managing and executing day to day issues on restructuring and insolvency engagements (being, amongst others, liquidation, receivership, judicial management, scheme of arrangement, monitoring / exceptional accountant, debt restructuring and personal insolvency work)
• Liaising with stakeholders, creditors and other advisors
• Preparing draft correspondence, reports and presentations
• Reconstructing of (complex) accounting records from incomplete information
• Undertaking investigative work for the benefit of recovering assets for the insolvent estate and company analysis, including financial modelling where necessary
• Participating in client meetings and strategy discussions with supervisors and partners
• For insolvency matters, attending to statutory and compliance matters
• Assisting in department networking and marketing activities

Qualifications and skills

• Bachelor’s degree in Accounting, Business, Economics, Finance or other relevant field
• Minimum 5 or 6 years previous experience in a restructuring and insolvency team
• Experience in supervising work of junior members
• Experience in managing a variety of projects and engagements
• Proficient in the use of Microsoft Office Suite, specifically, Excel, PowerPoint and Word and financial modelling an advantage
• Excellent verbal and written communication skills

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Purpose and Scope

• Provide Retail Operations Billing, Customer Fulfilment and Collection Support for the Commercial Business.
• Develop, standardize, and optimize business processes for the Retail Operations team using digital systems.

Key Roles and Responsibilities

• Provide Billing, Customer Fulfilment and Collection operation support for the Commercial Business.
• Develop, standardize, and optimize business processes by analyzing and evaluating existing processes and challenges.
• Perform analysis of the business processes related to productivity, efficiency, quality, costs, and time management.
• Review and update procedures and policies to support billing, sales, and metering requirements. Prepare management progress reports, feedback, and suggestions to all stakeholders through meetings, workshops, and documentation.
• Manage and support new billing system projects to optimize business processes, including project implementation, post implementation, system stabilization and monitoring phase to ensure project objectives are met.
• Team leader for operational functions such as billing operations, customer support or collections.

Qualifications & Experience

• Min a Degree Holder.
• Preferably 5 years of relevant working experience in the energy or utilities industry, playing a crucial role in managing the billing and collection operations
• Minimum 2 years of experience in managing a team.
• In-depth knowledge and experience in business process improvement and project management and implementation preferred.

Preferred Skills & Characteristics

• High proficiency in Microsoft office (Excel, Word, PowerPoint, MS Dynamics), Power BI, process mapping and analysis tools.
• Strong analytical and problem-solving skills, attention to detail and comfort in working with numbers.
• Excellent communication and interpersonal skills.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Our client, a global professional services firm with an extensive international network, is expanding its audit team. They are seeking a motivated and detail-oriented professional to join their Financial Services and Insurance team.

In this role, you will be responsible for audit across the financial services and insurance portfolio.

Requirements:

• Bachelor's Degree, preferably with professional accounting qualification (e.g., CA, CPA, ACCA).
• Minimum of 5 years of relevant experience, preferably with an international accounting firm.
• Excellent communication skills to interact effectively across all levels.

Please contact Sindhu at +65 8784 1396 or email your cv directly to [email protected] in word format with subject title - FS Audit.

Please note that due to the high number of applications only shortlisted candidates will be contacted. We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1981753

Job Responsibilities

• Managing an organization’s incoming collections from members, ensuring proper accounting, and maintaining effective communication with members.
• Monitor accounts to ensure timely collections.
• Manage bulk issuance of subscription fee invoices and credit notes
• Ensure refund transactions are promptly and accurately accounted
• Follow up with members regarding overdue invoices.
• Respond promptly to members’ billing-related inquiries and issues.
• Reconcile incoming collections with outstanding invoices.
• Prepare regular reports on account statues, outstanding balances, and collection efforts.
• Support month-end closing activities by reconciling all AR subledger accounts.
• Support month-end, quarter-end and year-end closing processes
• Work closely with various internal departments to resolve collection discrepancies.
• Assist in internal and statutory audit
• Ensure compliance with financial policies and procedures.
• Handle any other ad-hoc tasks being assigned as required from time to time.

Job Requirements

• Bachelor’s degree in accounting, finance, or equivalent qualification.
• 2 to 3 years’ experience in Accounts Receivable or similar role.
• Preferably proficiency in Oracle Netsuite
• Proficient in MS Excel and strong data analysis skills.
• Ability to prioritize tasks and manage timeline.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

• Location: Tuas West

• Working hours: 08:00 to 17:45 (Monday to Friday)

Job responsibilities:

• Planning warehouse space
• Planning manpower resources
• Planning for efficiency in the warehouse - Using technology and innovation
• Responsible for profit and loss
• Answer customer queries on a day-to-day basis
• Attending KPI meetings with clients
• Planning training for the department
• Managing customer service officers
• Provide training for new employees
• Hands-On Approach
• Any other Duties assigned

Job Requirements:

• Experience in 3PL Operations
• Experience in warehouse operations and space utilization planning
• Proficient in planning of warehouse operations
• Proficient in manpower allocation planning and training
• Knowledge of TAPA, GMP, GDP, Halal, and other certifications
• Experience in risk assessment
• Knowledge of innovation and technology employment

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Assistant Warehouse Manager (Tuas)".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Your role as Assistant Sales Manager is to be the leader of the Sales Team.

Your role involves actively seeking new business prospects to meet sales objectives and expanding our client base. Additionally, you will cultivate and strengthen connections with new and existing clients, comprehensively understanding their requirements, offering tailored solutions, and introducing new or alternative products to address their needs.

You will work closely with the sales team, utilizing strong communication and negotiation skills to identify, upsell and cross-sell opportunities for potential and existing clients.

You will play a crucial role maintaining long-term partnerships and maximizing revenue from new and existing clients, for the company.

Duties and Responsibilities:

1. Account & Client Relationship Management:

· Develop and maintain strong relationships with assigned clients.

· Understand clients' needs, business objectives, and challenges to provide tailored solutions.

· Provide consultation and proposals for indoor plants and landscape solutions.

· Managing new and existing client accounts.

· Act as the point of contact for clients and ensure a seamless and positive experience for clients.

2. Sales Target Achievements:

· Focus on acquiring new customers to achieve revenue growth and meet sales targets

· Additionally, aim to achieve revenue retention and growth from existing customers

· Negotiate/close deals and handle customer feedback.

3. Collaboration and Coordination:

· Work closely with other departments such as operations, accounts, and CRS team.

· Ensure a coordinated approach to client management.

· Share insights and feedback from clients to improve products and services.

4. Performance Monitoring and Reporting:

· Monitor and report on sales performance.

Qualification and Criteria:

Personality traits:

1. Communication and Interpersonal Skills:

· Good communication, listening and presentation skills.

· Possess good interpersonal skills.

· Comfortable in talking to people.

2. Independence and Collaboration:

· Able to work independently and work well with others.

3. Motivation and Results Orientation:

· Self-motivated and results oriented.

Expertise:

1. Educational Background & Work experience:

· Degree or Diploma in any related field

· At least 2 years of experience holding a leadership role in Sales.

2. Analytical and Problem-Solving Skills:

· Strong analytical skills, meticulous, and a good problem-solver.

3. Negotiation and Closing:

· Strong negotiation and closing abilities.

· Ability to to understand clients' business needs and tailor solutions accordingly.

4. Adaptability and Time Management:

· Able to multi-task.

· Able to work in a fast-paced environment

5. Technology and System Proficiency:

· Comfortable in using systems such as Microsoft Dynamics 365 Business Central.

6. Adherence to Processes:

· Good in following procedures and workflows

Additional Information:

Location: East Area

Working Hours: Mondays- Fridays: 8.30am-5.30pm
5 days a week, off on weekends and PH

Transport allowance provided

Sales Incentive

Interested candidates, please click Apply or send your detailed Resume to:

[email protected]

Ascend Recruitment Pte Ltd (EA License No.: 24C2089)

Sean Ong (Reg. No.: R24122829)

Customer Service, Assistant Manager

Customer service operations management

· Oversee the end-to-end order processing workflow to ensure timely and accurate order fulfillment.

· Address customer inquiries, complaints, and escalations promptly, maintaining a professional and solutions-oriented approach.

· Monitor and track delivery status, ensuring customers are informed of progress and any delays.

· Manage backorder follow-ups, ensuring timely resolution and customer communication.

· Review and approve customer discrepancies submissions such as claims and credit memos, within the SAP system.

· Collaborate with the warehouse and logistics teams to manage outbound order volumes and provide accurate forecasts for budgeting and manpower planning.

Customer relationship and communication

· Conduct regular meetings with customers, internal staff, and cross-departmental teams to foster strong relationships and address issues.

· Monitor and follow up on overdue payments from customers, ensuring timely resolution and maintaining positive relationships.

· Travelling to meet up with suppliers as and when necessary.

Compliance and performance reporting

· Ensure compliance with Security Export Control regulations, including customer and end-user screening, as required.

· Prepare annual sales forecasts and update quarterly revisions based on actual performance and market conditions.

· Monitor monthly sales expectations, analyze variances, and identify key factors affecting sales trends and volume.

· Prepare and present monthly KPI reports for management meetings, highlighting achievements, challenges, and areas for improvement.

Team development & administration

· Set departmental objectives and establish key performance indicators (KPIs) for individual team members to align with company goals.

· Approve staff leave requests through the system, ensuring adequate coverage and smooth operations.

· Yearly and/or half-yearly goal settings with staff and half-yearly appraisals.

· Additional tasks assigned by management.

REQUIREMENTS

· Minimum Diploma from Polytechnics.

· At least 3 years of relevant working experience in customer service, order management and delivery management.

· Proven experience in customer service operations managerial role.

· Excellent communication skills, both verbal and written, with a focus on customer relationship management.

· Ability to manage multiple priorities in a fast-paced environment.

· Knowledge of SAP is an advantage.

· Proficient in Microsoft Excel including functions such as VLOOKUP, PivotTables, and IF functions.

· Willingness to travel occasionally for work-related purposes.

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)

Come and join our dynamic team at PLONK as our Food Services Floor Manager.

Great conditions and salary offered to an experienced candidate.

Duties include:

• Rostering and staff team management
• Overseeing daily operations
• Facilitating meetings and coordinating communication
• Running promotions and specials for the restaurant
• Ordering supplies and coordinating the inventory reports
• Providing financial reports

Apply now.

Taking care of the daily operations

The site’s daily operations will be at the heart of your role. As the person in charge, you’ll help the site managers provide high-quality property management services and plan the site’s daily operational activities. You need to constantly wear your proactive hat as you will be responsible in the site’s upkeep and emergency/crisis management plans.

Winning clients’ trust and confidence

At JLL, we value client satisfaction above all else; and an ideal candidate will uphold this vision. As property officer, you’ll ensure that we constantly satisfy our clients with excellent services that meet their business needs. You’ll also see to it that the site’s operation complies with relevant building statutory requirements. Likewise, you’ll champion good working relationships with various people such as council members, residents and your team member.

Sound like you? To apply you need to be:

Knowledgeable and experienced

Do you have a strong grip of BMSMA laws related to a condominium? Do you have two to three years’ experience in residential property management? Are you an ace in Microsoft Office Software and condominium management software? If you said yes to all these, then we are more than happy to work with you.

Professional and efficient

An ideal candidate is well-versed in both oral and written communication and possesses positivity and a can-do attitude. Likewise, an excellent property executive effectively resolves conflicts while maintaining professionalism in the process. Most importantly, an ideal candidate can efficiently work in a fast-paced environment and has a solid know-how of the most recent technology. If you have all these qualities, then you are what we’re looking for.

What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Job Summary

Reporting to the Piping Manager, he/she will be responsible for reviewing piping engineering progress against approved schedule, for evaluating changes and taking corrective action when required, for providing technical guidance, and for organizing, executing and coordinating these responsibilities to ensure timely completion and meets project schedule and budget.

Duties & Responsibilities

• To check and review all work such as piping layout and information prepared by Engineers, 3D model, MTO, BQ and other deliverables of the project for compliance to project standards or specifications, applicable codes, contract requirements, quality standards and accepted engineering and construction practices.
• To assist in planning and organizing piping engineering activities and manpower requirement for the project.
• Prepare department procedures, manuals, guides, training materials and conduct training.
• To provide field engineering support/advice towards piping installation and testing at construction site.
• Performs other tasks that may be assigned or designated to him/her by his/her superior.

Requirements

• Bachelor’s degree of BS Engineering course preferably Mechanical Engineering.
• Minimum 15 years and above in the field of piping design involving detailed design, stress evaluation, production work, 3D model review, material specification and construction engineering support.
• Good knowledge of Caesar II.
• Interpretation of stress/vibration analysis report.
• Basic knowledge of AutoCAD.
• Basic knowledge of 3D model review through Naviswork or SPR.
• Ability to apply mathematical concepts in piping calculations such as exponents, logarithms, trigonometric functions, quadratic equations and other applicable formulas.
• Strong analytical and reasoning abilities.
• Good interpersonal and communication skills.

Global Tax Free(“GTF”) Singapore is authorised by Inland Revenue Authority of Singapore (IRAS) as a Central Refund Agent (CRA) as well as sole Central Refund Counter (CRC) operator in Singapore, thereby licensed to provide tax refund services for tourists. Specialists in Tax-free shopping services, Global Tax Free offers:

• Tax Refund Services for tourists and merchants
• Central Refund Counter

Main Duties and Responsibilities:

• Plan, schedule, and implement the approach to acquiring retail accounts relevant to our business.
• Suggest and propose new ideas and initiatives to management
• Providing quality training to front-line staff, review statistic and identifying business opportunities and performance improvements. Regular training and store visits
• Able to Build multi-level relations with Finance, Operations, Marketing, Training, IT teams
• Improve merchants’ knowledge to ensure retention

Requirements:

• at least 1 year of retail experience
• Able to have strategic sales planning skills
• Self-driven with outgoing personality.
• Personable and persuasive

Pietrasanta group: Passionate Italian concepts

Established in 2007, our group is a homegrown company with different concepts of Italian dining. Our goal is to give our customer a home/warm feeling whenever they dine at our outlets. We operate an Italian restaurant, 3 Pizzeria, 1 Gelato shop and 1 central kitche.

Our Team Culture

We’re passionate to develop our people to create the next generation of managers and chefs by training and promoting from within.

We want to create a space where everyone feels welcome. People can come together to enjoy great food, gelato, wine and company. We care about our customers and welcome them as we do into our home.

Service Team Members

Our Service combined with our quality food is the heart of our restaurants, we have a positive, supportive environment to develop your skills. Being part of our group, there is an opportunity for promotion and growth across the company. We are on the lookout for a range of Service roles:

Assistant Manager

Salary Range; commensurate based on experience:
From $3,400 to $3,600 per month

Job Responsibilities:
• Responsible for our Private Dining Restaurant called Casa Pietrasanta.
• Ensure food handling and hygiene regulations are in accordance with SFA standards.

• Able to take order, explain the menu and suggest dishes to the customers, able to reccomend and sell wines.
• Able to perform under pressure
• Keeping the Restaurant and equipment clean and in good working conditions
• Working closely with the Manager.
• Preparation/delegating of mise en place
• Maintain proper stock for smooth running of daily restaurant operations
Job Requirements:
• Minimum 2-3 years of experience in similar role
• Excellent communication, interpersonal, leadership and organisational skills
• Able to cope in a fast-paced environment
• Enjoys being challenged, committed to serving food of the highest quality.
• Have good initiative, a self-starter and a team player.

Team Benefits

· Career growth and promotion opportunities

· 5 day work week

· Monthly bonus with target reached

· Split Shift 10am-2.30pm / 5pm - 10pm

· Free staff meals

· Discount across all our brands

· Team member referral bonus

Job Description

• Industry/ Organization Type: Manufacturing (Gas Appliances)
• Position Title: Assistant Project Manager
• Working Location: Ubi
• Working Hours: 5 days (Mon – Fri, 830am – 530pm)
• Salary Package: Basic salary up to $5,000 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Start and oversee projects.
• Manage specific projects from planning to execution.
• Plan and organize tasks to meet project deadlines.
• Hold weekly meetings with management to share progress updates.
• Monitor projects and make adjustments to keep them on track.
• Maintain good client relationships by clearly explaining tasks and deadlines.
• Ensure all projects progress smoothly without neglect.
• Regularly confirm budgets with your superior and adjust as needed.
• Attend site meetings, research market info, and submit weekly reports to the project manager.

APPLY NOW!!!

• Bachelor’s degree in civil, mechanical, electronic engineering or equivalent
• At least 5 years of project experience.
• Understanding of MEP building systems (Mechanical, Electrical, and Plumbing).
• Knowledge of legal issues and safety standards.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72105 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

As the Assistant Restaurant Manager at AKASA, IPG Hospitality Indian restaurant at Tanjong Pagar, you will play a crucial role in supporting the overall operational and managerial functions of the establishment. Reporting directly to the Restaurant Manager, you will contribute to creating a positive and memorable dining experience for our guests while ensuring the smooth day-to-day operations of the restaurant.

Responsibilities:

Operational Excellence:

Assist in overseeing daily restaurant operations, including opening and closing procedures.

Ensure compliance with health and safety regulations and uphold quality standards.

Monitor and manage inventory levels, placing orders as needed and optimizing stock rotation.

Customer Service:

Foster a customer-centric environment by training and leading the front-of-house staff in delivering exceptional service.

Address customer inquiries, concerns, and feedback promptly and professionally.

Collaborate with the team to create a welcoming and enjoyable atmosphere for guests.

Staff Management:

Assist in recruiting, training, and supervising restaurant staff.

Schedule and manage employee shifts to ensure adequate coverage during peak hours.

Motivate and inspire the team to maintain high levels of performance and customer satisfaction.

Financial Management:

Support the Restaurant Manager in budgeting and financial planning.

Monitor sales, expenses, and profitability, implementing cost-control measures when necessary.

Assist in preparing and analyzing financial reports.

Quality Control:

Work closely with the kitchen staff to ensure consistency and quality in food presentation and taste.

Conduct regular inspections to maintain cleanliness and hygiene standards.

Address any issues related to food quality or service promptly.

Training and Development:

Provide ongoing training and development opportunities for staff to enhance their skills.

Foster a culture of continuous learning and improvement within the team.

Event Coordination:

Collaborate with the events team to plan and execute special events or promotions.

Ensure seamless coordination between front-of-house and back-of-house during events.

Qualifications:

Proven experience in a supervisory or managerial role within the restaurant industry.

Strong understanding of restaurant operations, including food and beverage management, customer service, and staff supervision.

Excellent communication and leadership skills.

Knowledge of health and safety regulations and basic financial management.

Ability to work flexible hours, including evenings, weekends, and holidays.

Passion for delivering an exceptional dining experience and a genuine interest in the hospitality industry.

Join us on this exciting culinary journey and be an integral part of creating a memorable experience for our guests at IPG Hospitality's new Indian restaurant!