Front of House/ Hall Staff:
- Ensure high-quality customer service handling customer enquiries, complaints, and feedback
- Set-up the dining area and service station in preparation for the day’s business.
- Take all guest orders following proper guest serving procedures (QR menu order also available)
- Promptly and correctly deliver all orders to guests
- Perform daily and weekly housekeeping and cleaning duties according to schedules.
- Service Manager/ Supervisor:
* Overseeing the day-to-day operations of the restaurant ensuring smooth functioning of the kitchen, dining area and overall customer service.
* Staff management: Recruiting, training, and supervising restaurant staff, including servers, cooks, and other employees.
* Financial Management: Managing the restaurant's budget, monitoring expenses, and optimizing profitability.
* Inventory Control: Maintaining appropriate inventory levels, managing supplies, and ordering stock as needed.
* Maintaining Records: Keeping accurate records of sales, expenses, and other essential data.
· Back of House/ Kitchen Staff:
- Prepare, cook and plate food according to SOP
- Maintain proper consistency of food quality and safety
- Ensure cleanliness and hygiene in food preparation
- Supervisor:
* Ensure stock, deliveries and wastage are all checked and recorded in line with the restaurant food standards
* Prepare the daily mis-en-place and food productions
* Execute and maintain standard recipes, cooking techniques and presentation to assure consistency
* Ensure that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times
* Ensure that food storage areas are maintained in accordance with the kitchen’s hygiene, health and safety policies and procedures
* Monitor Kitchen maintenance and report any defects of operating equipment to the Head Chef
Requirement
* Cooking Korean food experience preferred but not compulsory
* Profound knowledge of customer service and all food and beverage products.
* Micros or other similar POS system knowledge is taken into consideration.
* Fluent English is preferred for Hall staff
* Energetic team player with good communication skills
* We welcome candidates with no experience but are passionate about servicing and have a positive learning attitude (hands-on training will be provided)
Salary:
· Full Time: $2,700 - $4,000 per month (Annual Wage Increase based on performance)
Schedule:
* Full Time: 5 or 5.5 days per week.(40-44 hours) - Open Shift/ Close shift
* Part Time: 5 hrs/day of 5days per week or 9hrs/day of 2-3 days per week
* Weekend / Public Holiday availability
Benefits:
* Incentive/bonus - monthly sales target incentives, monthly punctuality incentives and annual bonus upon KPI performance.Employee training programme
* Employee discount
* Food provided during working hours
* Medical insurance
* 9 to 14 days of Annual Leaves (depending on work experience)
Work Location: Suntec City
Expected Start Date: 10/11/2023
