Duties & Responsibilities:

• Receiving & Inspection: Assist in receiving and checking incoming shipments, ensuring accuracy in quantity and quality.
• Inventory Management: Maintain accurate records of stock and assist with inventory checks.
• Shipping Coordination: Prepare and dispatch outgoing goods, ensuring proper packaging and documentation.
• Documentation & Data Entry: Ensure all logistics records and documentation, such as invoices and inventory logs, are accurately maintained.
• Warehouse Support: Assist in maintaining a clean and organized warehouse, following safety protocols.
• Team Communication: Work closely with internal teams and transporters to ensure smooth operations.

Requirements:

• Minimum “N” Levels or equivalent.
• Mature, responsible, and able to work with minimal supervision.
• Forklift License preferred but not required.
• Able to start work immediately or within short notice.
• Physical Ability: Able to lift and move items up to 20KG and handle warehouse tasks.

Additional Information:

• Working Location: Alps Ave.
• Working Hours: 5.5 working days, Day and Afternoon shift. Afternoon shift allowance provided.
• Company Transport: Pick-up points - Bedok, Pasir Ris, Tampines, Punggol, Sengkang.

How to Apply:

Interested applicants may click 'Apply' or contact the Recruitment Team via WhatsApp at +65 97815157 (Lijun).

Roles & Responsibilities

1. Identifying areas where operational processes can be improved for efficiency and cost-effectiveness, and implementing necessary changes.
2. Oversee and coordinate the work of different departments or teams within the organization, ensuring that everyone is working together effectively to achieve operational goals.
3. Assisting in creating and managing budgets for various operational activities, and ensuring that expenditures are in line with financial constraints.
4. Preparing reports and updates for senior management, outlining key performance indicators and operational metrics.
5. Uncover any customer issues or service lapses and discuss them with the management team, to devise ways of improving, and resolving problems and complaints
6. Work closely with the management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
7. Any other duties as assigned from time to time

Requirements

• Minimum 2 years of experience working in a warehouse setting or in logistics; experience in operating Management
• Strategic thinking ability, proven implementation results
• Experience in customer service with good communication & interpersonal skills
• Willingness to work flexible hours, including overtime and weekends

Additional Information

1. Working Location: Alps Ave
2. 5.5 working days, Afternoon Shift with shift allowance.

How to Apply:

Interested applicants may click 'Apply' or contact the Recruitment Team via WhatsApp at +65 97815157 (Lijun).

To manage a GP clinic located at Changi and Yishun. To manage the front counter with registration of patient, dispensing of medications, follow up of medical claims , follow up of medical reports and over all incharge of the clinic functioning along with another clinic assistant.

Also to help the doctor with respect to the medication stock check and other day today running of the clinic matters.

The successful incumbent will be a part of the professional team that serve to uphold proper procurement governance and providing support in the areas of procurement, administrative and IT coordination to the organization.

Major Duties and Responsibilities

Procurement & Sourcing

• Perform timely execution of procurement activities (sourcing, tendering, seeking purchasing approvals)
• Conduct sourcing and market sensing activities
• Draft procurement documents (ITQ, ITT, Submission Report, etc) for review
• Ensure the whole purchase request to contract award is timely followed through
• Prepare pricing summaries and cost analysis to relevant stakeholders and evaluation committee
• Ensure proper documentations and approvals are obtained and filed in proper order
• Creation of Period Contracts in ERP system for all requesting departments
• Issuance of Purchase Orders to suppliers and follow through on outstanding issues
• Prepare monthly report of outstanding Purchase Orders and follow up with respective divisions

Office Administration

• Assist in ordering pantry and office supplies
• Assist in new staff onboarding activities (issuance of staff pass and equipment)
• Organize meetings and drafting minutes
• Assign and uphold Item Code records in ERP system
• Provide support in day-to-day administrative related matters
• Carry out any other administrative duties or tasks as assigned

Information Technology (IT)

• Provide subject matter expertise in regards to ERP system
• Coordinate the activities of IT equipment issuance, Tech Refresh, and technical issues

Any Other Duties

• Understand the policies stipulated in the Procurement Manual and Financial Regulations to advise stakeholders
• Any other tasks or duties assigned by the Manager or Head, Administration & Procurement

Requirement & Skills

• Diploma preferably in the field of procurement and supply chain management
• Diploma/Degree Holders with no prior experience are welcome to apply
• Strong command of written and spoken English
• Ability to draft official documents using formal language
• Proficient in Microsoft Office, particularly Excel & Words
• Positive mindset: willingness to learn and contribute
• Must be a good team player and able to establish good relationship with peers
• Good communication and interpersonal skills
• Able to work in a fast-paced and restricted work environment
• Able to prioritize well and generate outcomes
• Able to work independently with minimal supervision

Job Description

Responsibilities Load AR invoices into customer ePortal Sending invoices to customer by email Keying daily receipt into system Booked AP invoices, reconciliation monthly statement Follow up with Operation on pending invoices. Prepare monthly payment. Correspond with customers / vendors and respond to their inquires for billings Willingness of learning new task Ad hoc duties as assigned.

Requirement

• Min LCCI Level 3 / Diploma in Accounting
• Able to use Excel functions like VLOOKUP, Pivot Table, microsoft word
• Minimum 1 year or more experience would be an advantage
• Meticulous, self-motivated, responsible, proactive and able to work as a team
• Contract 3 months (may recontact or convert to perm)

Are you a recent graduate (0-3years) excited to dive into the world of testing and development? We’re looking for dynamic individuals to join our Research & Development Engineering team as an Engineering Assistant. Reporting to the Test and Lab Manager, you’ll play an important role in our prototype building, testing, and troubleshooting activities for power supplies.

Key Responsibilities:

• Prototype Building & Assembly: Lead the assembly of PCBA prototypes and power supplies.
• Component Management: Prepare and manage electrical and mechanical components for prototype building.
• Testing & Troubleshooting: Perform basic functional tests, EMI/EMC tests, and troubleshoot power supplies.
• Inventory Management: Oversee R&D electrical and mechanical component inventories, product samples, and lab consumables.
• Equipment Maintenance: Ensure the maintenance of equipment for daily tasks.
• Documentation: Prepare necessary documents for laboratory and equipment needs.
• Ad Hoc Support: Assist with occasional tasks assigned by the company.

Why Join Us?

• Innovative environment: Work on cutting-edge projects in a collaborative setting.
• Career growth: Opportunities for professional development and career advancement.
• Engaging work culture: Activities and a work environment that is employee-centric

Essential Duties and Responsibilities:

• Learns to conduct routine analyses in compliance with applicable methods, protocols, SOPs, and regulatory agency guidelines.
• Learns how to document work and maintain study documentation and laboratory records.
• Learns how to use laboratory equipment and software appropriate for assigned tasks.
• Learns to carry out testing on all aspects of work and calibration of equipment in the respective section when necessary.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Learns to perform the duties of a Quality Officer for the section
• Attends and participates in project meetings.
• Learns to perform peer review of data.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Contributes to a cohesive team environment. Plans individual workload in coordination with team members.
• General laboratory work like sample receipt and registration, preparation of sample bottles and helping to maintain cleanliness of laboratory, equipment and apparatus.
• Maintains a clean and safe laboratory work environment.
• Conducts all activities in a safe and efficient manner
• Assist the Lab Manager/Senior Chemist in all aspects of work in the respective section.
• Demonstrate and promotes the company vision.
• Regular attendance and punctuality.
• Performs other duties as assigned.

Job Summary

The HR Operations Support Specialist is responsible for providing HR consulting to the business. He/She liaises with line managers to understand critical requirements project future skills demand and collaborates with hiring managers to prioritize requirements. He/She supports the business leaders to assimilatie new hires into the organisation effectively. He/She guides learning managers to focus on learning programmes to bridge staff capability gaps and build new skills. He/She supports the business in the identification and management of high-potential talent, and the implementation of succession plans. He/She advises on non-monetary benefits options to compensation manager to align it with workforce needs. He/She manages employee issues and supports line managers in exit and retirement processes.
As the main point of contact between HR and the business, he/she is an excellent communicator who aligns interests among various stakeholders to promote a cooperative and collaborative work environment. He/She adopts a service excellence mindset and is passionate about addressing organisational and employees' needs and issues.

Job Responsibilities

Plan HR and workforce strategy and organisation development

• Assist to develop plan to deploy organisation's workforce to maximise productivity in pursuit of organisational vision, mission, strategy and plans in consultation with stakeholders
• Collaborate with line managers to project future skills demand and supply
• Advise line managers on resource planning options
• Facilitate the redesign of the organisation structure to deliver its vision, mission, strategy and plans in an effective and efficient manner
• Liaise with employees to evaluate effectiveness of organisation development and change interventions
• Support senior management to review organisation development and change interventions

Attract talent
• Recommend sourcing channels to source the right candidates in line with business needs
• Prioritize critical open positions to be filled in consultation with line managers
• Guide hiring managers in selection of candidates with right competencies, experience and culture fit through effective screening and assessment processes
• Advise hiring managers on the principles of fair and unbiased employment selection practices
• Provide advice to business leaders and managers to position the organisation as an employer of choice to secure candidates
• Secure involvement of business leaders in the onboarding processes to assimilate new hires effectively
• Guide onboarding managers to enhance effectiveness of orientation, induction and assimilation programmes

Develop talent
• Define learning and development needs based on business and staff capability needs
• Guide employees to refer to career development policy, framework and programmes for career progression in the organisation
• Guide line managers in their understanding and usage of performance management policy, framework and processes
• Guide line managers to cascade key performance indicators and performance goals to employees aligned to business requirements
• Support talent review sessions with line managers to identify and manage high-performing individuals for mission-critical roles within the organisation
• Guide senior management to implement succession plans to identify and groom individuals to take over leadership roles within the organisation

Engage talent
• Guide line managers in usage of compensation strategies and programmes to attract, motivate and retain workforce
• Review needs of the workforce to recommend non-monetary benefits options to the Compensation and Benefits manager
• Provide support to senior management in rolling-out employee engagement activities to motivate employees to deliver superior performance in fulfilling organisational requirements
• Manage labour relations to achieve work harmony and progress towards organisational goals

Job Requirements

- Diploma or Degree in HR

- At least 5 years of HR experience

- Able to commute to work daily

- Work location at Loyang Crescent

- Proficiency in basic MS Office Applications / Microsoft Power Platform Applications

• Responsible for the availability and proper functioning of infrastructure and real estate. You are responsible for the planning, awarding and management of trades, repairs, conversion/new construction measures and building security for all sites in APA w/o China
• Search for new lease locations and support the property management during lease negotiations.
• Coordinate relocations and restructuring of work areas as well as the planning and implementation of maintenance and repair work.
• Responsible for planning, monitoring, controlling and optimizing property-related costs and budgets.
• Develop standards for the use and equipment of office, production, development, logistics and assembly areas and initiate, monitor and implement measures and projects to achieve strategic corporate goals.
• Introduce suitable tools and processes in the areas of project management, energy management, space management, relocation management, maintenance, visitor support, building cleaning and security.
• Develop and implement strategies to improve efficiency and cost savings. This also includes monitoring energy consumption and environmental impact.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Support the reservations team to ensure all key KPIs are met and maintained including conversion, abandoned call rate and call quality assurance.
• Supporting & Handling Email Reservations
• Taking Internal & External calls follow LISTEN/LQA Standard
• Perfect Arrival Check
• Rate Loading
• Ensure travel agency commissions, reservations sales conditions, profile tracking and guest recognition is checked, completed and updated accordingly
• Maintain high level of performance within the reservations guest experience, including training and support for the reservations team and liaison with operational teams.
• As instructed by the Director of Reservation Sales, maintain and update reservation systems with accurate tracking and rate information to all distribution channels.
• Ensure that a “RevPRO culture” is spread in the hotel, through regular liaison with operational
• Manage rooming lists, corporate bookings, and crew blocks as required
• Travel Agent Commission Reconciliation

• Assist the Chief Engineer and/or Maintenance Officer to issue Work Orders / HotSOS to Duty Engineers and Technicians.
• To compile all hardcopies of Daily Activities, Meter Readings and Maintenance Report and transfer in engineering e-folder.
• Preparation and submission of Monthly Maintenance and Utilities Report.
• Check the work load and efficiency of various sections.
• To monitor and update Maintenance Schedule for both in-house Engineering Team and outsource Contractors on daily basis.
• Ensure Duty Personnel and Vendors carry out the Room Preventive Maintenance (RPM) and the Periodic Plant Maintenance (PPM) works according to the scheme and schedule.
• Filing of Vendor’s Service Reports, Invoices and other documents.
• To assist Chief Engineer and/or Maintenance Officer on Licensing and Maintenance Contracts expiry and renewal.

Job Description:

As a Warehouse Assistant, you will be responsible for the efficient and safe handling of shipments within the warehouse. Your duties will include loading and unloading shipments, securing goods for transportation, and maintaining a well-organized storage facility. You will play a crucial role in ensuring the timely and accurate movement of products through the supply chain.

Responsibilities:

• Load and unload shipments onto trucks, containers, or other transport modes.
• Secure shipments to prevent shifting and ensure the safety of goods during transportation.
• Unload shipments into designated locations within storage facilities.
• Move items manually or using specialized equipment, such as forklifts and pallets.
• Guide truck drivers onto loading docks.
• Inspect shipments on arrival, during storage, and before dispatch.
• Follow safety policies and regulations when moving freight or handling equipment.

Requirements:

• High school diploma or equivalent.
• 1-5 years of experience working in a warehouse setting or in logistics; experience in operating material handling equipment preferred.
• Certification to ride a forklift truck preferred.
• Must be able to work well in a team.
• Ability to read, write, and follow instructions; able to work independently with little guidance.
• Ability to stand or walk for extended periods, bend, and lift heavy materials.
• Ability to operate computers and relevant warehouse management software.
• Willingness to work flexible hours, including overtime and weekends.

Additional Information:

• Working Location: Alps Ave.
• Working Hours: 5.5 working days,
• Company Transport: Pick-up points - Bedok, Pasir Ris, Tampines, Punggol, Sengkang.

How to Apply:

Interested applicants may click 'Apply' or contact the Recruitment Team via WhatsApp at +65 97815157 (Lijun).

Job Description

1. Manage daily leave & attendance via time software, including leave type entry, entitlement, application, certificate collection & approval and daily employee’s attendance.

2. Processing monthly payroll for designated job sites including processing new hires, terminations, transfers, and promotions.

3. Reviewing and verifying source documents as well as investigating and correcting payroll discrepancies.

4. Ensure timely & accurate submissions in all government and related claims, e.g., levy Wavier, Childcare Leave, Maternity/Paternity Leave, NS makeup claims, income tax (IR21) matters etc.

5. Provide advice, information and support to department managers and employees on HR policy and Leave Balance, etc.

6. Maintain & regularly update the master database (personal file, personal database) of each employee.

7. Administer training related matters including coordination or enrolment of internal & external courses, update & maintain training record etc.

8. Prepare employment contract, confirmation letter, increment, promotion and HR-related letters

9. Assist in performance review process & administer performance appraisals

10. Work closely with operations to manage recruitment exercises, ranging from liaising with candidates, interview arrangement, on-boarding for new hires. orientation, guidance on policies

Requirements

• GCE 'A' level, diploma or higher in relevant discipline.
• 1-2 years of relevant experience
• Meticulous, pro-active, multi-tasking and able to work under tight timelines.
• Proficient in computer application, i.e. Microsoft Office.

Additional Information

• Working Location: Alps Ave
• 5 working days : 830 to 1730
• CompanyTransport pick up points: Bedok, Pasir Ris, Tampines, Punggol, Sengkang,

How to Apply:

Interested applicants may click 'Apply' or contact the Recruitment Team via WhatsApp at +65 97815157

Job Responsibilities:

• Ensure all shipments reach our store on time.
• Practice customer service when interacting with other companies and clients and see to it all external parties receive a positive interaction with the company
• Verify all incoming shipments to be accurate by comparing the invoice to order and ensuring all goods are in acceptable condition
• Accurately package, label and weigh items to be shipped and ensure proper shipment method and shipping charges
• Work with team members to see that all documents are handled promptly, and goods are shipped and stored properly
• Ensure accurate data is captured in the transport management system (Des/ITM)
• Tallying /Tracing of import cargoes
• Perform inbound receipts/checking and other related activities
• Liaising with our LSP (Haulier, Sagawa) and other office personnel
• Reconciliation external warehouse inventory
• Keeping the records and documentation
• Data entry (MVBC) and other ad-hoc duties as assigned by the superior.

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT
• Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

Sales and Stock Management

1. Ensure appropriate stock levels at subsidiary, internal and external retail network.
2. Ensure adequate and timely product deliveries.
3. Fully utilize the available market stock to maximize fluidity and revenues.
4. Monitor deliveries and communicate with headquarters to ensure proper product supply.
5. Consolidate and coordinate requests on delivery of all boutiques/wholesale to HQ.
6. Monitor stock health in internal and external retail locations.
7. Work with boutique managers to plan and execute allocation, achieve quantitative and qualitative goals, and ensure that client requests are adequately addressed and fulfilled.
8. Work in close cooperation with the distribution network in order to develop strong relationships with partners.
9. Advise, guide, control and report the operations of retailers, their business development and results. Intervene and follow-up on key issues, prospects and motivate retailers in order to secure their adhesion to the brand and its corporate values and to ensure their business growth and continuous profitability.
10. Ensure that sell-in and sell-out objectives are met at all times.
11. Manage the efficiency of the logistics and warehouse coordination
12. Help to prepare yearly budgets, latest estimates and ad-hoc reporting and statistics.
13. Ensure that the sales and revenue of the brand is maximized at all times.
14. Monitor staff purchase and staff loan.

 ​​Sales & Distribution Reporting

1. Prepare timely and accurate analysis and reports on sales, distribution and product, according to the management’s requirements.
2. Prepare information and presentations for internal and external meetings for the management.
3. Regularly assess the market situation, developments and trends.
4. Provide regular market reports to the management (incl. sell-in and sell-out figures).
5. Update distribution network information on the Internet and Sugar database at all times.

Administration & Others

1. Corporate compliance: follow the rules of corporate compliance defined by the company strictly and at all times.
2. Attend and participate to sales meetings, product seminars, trade shows and other meetings as reasonably instructed by the management.
3. Keep a presentable and self-motivated attitude at all times.

OVERVIEW

At CNBC, we offer TV packages on the global economy and international business to the business channel of China State Broadcaster. We are looking for a News Assistant to join our team and help our reporter create Chinese-language content.

In this role, you will provide editorial support to our show production teams, focusing on Chinese content for CCTV platforms. Your tasks will include assisting with research, cutting and logging videos, building graphics, basic segment production and guest booking. You will start learning about Asian business and markets, and the fundamentals of journalism, and you will have opportunity to work on CNBC Asia Pacific’s live English TV programming.

This role is ideal for candidates starting a career in journalism and TV news production, with keen interest in business and current affairs. Strong candidates include those pursuing degrees in journalism, communications, media, business or economics.

KEY RESPONSIBILITIES                                                                                                      

• Collaborate closely with teams in China and Singapore to ensure all content is broadcast-ready
• Translate, coordinate and verify scripts between Chinese and English languages accurately
• Work with video editors to cut videos and ensure content aligns with scripts for CCTV reports
• Create graphics and data boards using CNBC’s in-house applications and coordinate with Graphics team to generate high-quality visuals that supplement news stories
• Produce accurate interview transcripts in Chinese language for CCTV reports
• Draft short pitches in Chinese language for CCTV
• Conduct research on stories as required
• Assist the reporter with logistics, guest coordination, and post-filming editing for outside filming assignments

• Reporting and updating of daily KPI for ASEAN
• Managing and resolving customers complaints
• Collating and updating of various logistics information (Warehouse productivity, stock ageing, costs etc)
• Verifying invoice cost on warehouse, inbound/outbound cost
• Verifying ad-hoc cost for shipment invoices (DHL/Fedex)
• Updating and summarising incoming shipment report, inbound movement report and outbound shipment report
• Requesting for quotations from freight forwarders for both import and export shipment
• Cycle Counting using SAP to check physical stock using warehouse counts
• Coordinating monthly billings and subsequently hosting monthly department meeting
• Communication and coordination with leading logistics service providers and warehouse employees
• Other ad-hoc tasks may assigned

Event Period: 9 Sep 2024 to 7 Oct 2024

Required to work every Mon to Fri, 8.30am to 5.30pm

Location:
SIA Supplies Centre (At 60 Loyang Way, Singapore 508751)

Duties:

To arrange table/chairs during event

Moving cartons of wines and alcohol (Trolly provided)

Labelling and wrapping wine bottles

Washing, cleaning and drying of wine glasses during event

Salary:
$12/h

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1217423

The Senior Accountant/Assistant Finance Manager is responsible for maintaining day-to-day financial reporting and regulatory compliance needs of our business. The person will work closely with the company's cross-country team, while reporting to head of finance.

Key Responsibilities

• Ensure timely and accurate month end closing and prepare monthly reports including monthly financial statements, cash flow statements and management reporting
• Ensure compliance of financial records and controls with corporate statutory, and regulatory requirements
• Ensure timely preparation and submission of quarterly Singapore GST returns
• Ensure overall good maintenance of accounting books
• Assist in cash flow, credit control, and receivables management
• Work collaboratively with various internal parties across the company's global offices to acquire or provide information needed for analysis, reporting, budgeting and forecasting
• Participate with team in liaising with external auditor, tax agents, and external parties for all statutory and regulatory requirements to ensure compliance
• Prepare payments by certifying documentation and requesting disbursements
• Any ad-hoc tasks as assigned

• Degree in Accounting or equivalent Professional Qualification (CA Singapore / ACCA / CPA)

• At least 3 years of accounting full set experience with strong working knowledge accounting principles, practices, standards, laws, and regulations
• Proficient in Xero & MS office
• Good time management and organisational skills to meet deadlines
• Adaptive, ble to multi-task in a startup-esque environment
• Able to work independently with minimum supervision
• Strong interpersonal skills, and good team player
• Passionate and willing to learn and unlearn, to internalize learnings

• Ample opportunities to grow. You get to propose your own ideas and see it through.
• Work with passionate, talented and driven colleagues who get things done!
• Opportunity to work cross-country and with variety of projects of different nature.
• Challenging and exciting problems that await you to solve.
• Comprehensive Health Insurance Coverage.
• W3F (Work, Wellbeing, Welfare) Fund for courses, materials, personal health and wellbeing

OVERVIEW

The News Assistant provides support to the show production teams assisting with cutting video, building graphics, basic segment production and guest booking. This role is ideal for candidates looking for entry into a career in journalism and TV news production with a keen interest in business, economics, and financial markets. You will also begin to learn about business and markets and the fundamentals for journalism.

KEY RESPONSIBILITIES

• Write basic scripts for TV news
• Research news stories
• Transcribe live interviews
• Build graphics using CNBC’s in-house applications and liaise with the Graphics team for guidance
• Work with video editors to cut videos to match news scripts
• Prepare elements such as video clips, lower-thirds, soundbites etc for show segments
• Efficiently manage the teleprompter for on-air talents during live programming
• Being involved in creation of show segments – share, discuss and/or pitch ideas

To continuously attract repeat stays, guests’ impression and the comfiness of their room plays a huge part. As an Assistant Housekeeper, you’ll assist to ensure all aspects of housekeeping and laundry day to day operations are running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it’s down to you to make rooms special and memorable for guests
• Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction when Assistant Executive Housekeeper is absent
• Carry out special requests from guests, VIPs, repeat visitors and club members
• Help guests with their questions and complaints to achieve complete guest satisfaction
• Look smart - wear your uniform with pride
• Build rapport and strong relations with team members and ensure that their performance is effectively managed
• Communicate clearly with Executive Housekeeper on all Housekeeping Department matters
• Assist Executive Housekeeper to conduct daily meetings, routine cleaning programs, plan and assign work ensuring you always have the right staffing numbers
• Acts on behalf of the Assistant Executive Housekeeper if he/she is absent
• Liaise with different departments when there are Housekeeping matters that involve them
• Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
• Assist with deep cleaning projects and/or assist housekeeping staff during high volume periods
• Monitor and ensure that Housekeeping personnel provide courteous and prompt services to guests
• Help prepare and monitor the hotel’s annual budget with a focus on increasing profitability
• Monitor and control departmental costs to maximise profitability
• Carry out the special requests from guests, VIPs, repeat visitors and club members

What we need from you

• A minimum qualification in Diploma in Hospitality & Tourism
• At least 3 years of experience in the a supervisory level, including management experience

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

The Assistant Manager Revenue supports the Director of Revenue Mangement in optimizing the hotel’s revenue through effective pricing strategies, inventory control, and market analysis. This role is pivotal in ensuring that the hotel maximizes its profitability by analyzing trends, monitoring competition, and collaborating with other departments to align strategies with the hotel’s overall goals.

Key Responsibilities:

 Revenue Management:
    •    Assist in the development and implementation of pricing strategies aimed at maximizing hotel room revenue.
    •    Monitor and analyze competitors’ rates, demand trends, and market conditions to provide recommendations for pricing adjustments.
    •    Manage and optimize room inventory across various distribution channels, including OTAs (Online Travel Agencies), GDS (Global Distribution Systems), and the hotel’s direct booking platform.
    •    Support the Revenue Manager in forecasting future revenue and occupancy trends based on historical data and market insights.

Data Analysis and Reporting:
    •    Collect and analyze data from Property Management Systems (PMS), Central Reservation Systems (CRS), and other relevant sources to monitor revenue performance.
    •    Prepare daily, weekly, and monthly reports detailing revenue performance, occupancy rates, and other key metrics.
    •    Identify opportunities for revenue growth by monitoring key performance indicators (KPIs) such as RevPAR (Revenue per Available Room), ADR (Average Daily Rate), and occupancy levels.

Collaboration and Communication:
    •    Work closely with the Sales, Marketing, and Front Office teams to ensure revenue strategies are effectively implemented.
    •    Participate in regular meetings to review revenue performance, discuss upcoming events, and adjust strategies as needed.
    •    Provide support and training to hotel staff on revenue management principles and best practices to ensure alignment with revenue goals.

System Management:
    •    Maintain and update revenue management systems to ensure data accuracy and consistency across all channels.
    •    Assist in the implementation and management of new revenue management tools and technologies.
    •    Address any issues related to revenue management systems promptly to avoid disruptions in revenue operations.

   Strategic Planning:
    •    Contribute to the development of long-term revenue strategies, including pricing models, market segmentation, and distribution strategies.
    •    Support the Revenue Manager in conducting market research and competitive analysis to identify new opportunities for revenue enhancement.
    •    Assist in the preparation of the hotel’s annual budget and revenue forecast.

We are looking for a highly organized and customer-focused Assistant Manager Reservations to join our team at Mondrian Singapore Duxton.  In this role, you will assist in overseeing the reservations department, ensuring that guest bookings are handled efficiently and accurately. If you have a passion for hospitality, excellent communication skills, and the ability to manage a high-volume reservations environment, we encourage you to apply and help us deliver exceptional guest experiences.

• Exercises and ensures proper selling and up-selling techniques to help in generating maximum revenue for the hotel.
• Monitors and ensures that all reservations are input into the system promptly and accurately and are confirmed back to the guest/client.
• Monitors and reviews regularly the room and rates availability, hotel status, close-out dates and overbooking situation.
• Extends full cooperation within and between other departments to ensure guest satisfaction.
• Informs/Calls the attention of the Director of Revenue Management for situations like: overbooking, system failure and other critical cases. Consults with team before making any critical decision at work.
• Observes and Maintains Reservations and Rooms & Guest Services systems, procedures, company standards and policies.
• Regularly updates data system for contracts, rates and agreements, guest/client information and other important information.
• Maintains accurate records of data essential to future business plans and generates weekly and monthly reports required by the Director of Revenue Management.
• Coaches, directs, supervises and counsels all reservations staff when applicable, provides training to all staff in his/her department regularly, motivates staff to grow within the company and develops him/herself to be a better supervisor at all times.
• Observes and ensures that proper telephone manners are maintained at all times.
• Monitors and coordinates group reservations activity with the Sales Department and Director of Revenue Management including follows up tentative bookings and update reservation status.
• Reviews no-show and cancelled reservations and processes charges according to hotel’s policy.
• Performs other duties as assigned by Director of Revenue Management.
• Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel’s expectation.
• Conducts daily briefing with the reservations team and attends briefing and departmental meetings or as assigned by Director of Revenue Management.
• Administers personnel action on leaves & overtime requests, disciplinary actions and commendation as assigned by Director Of Revenue Management.
• Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
• Communicates effectively with guests, subordinates, superiors and other section heads.
• Manages time effectively by meeting the deadlines or completing the tasks ahead of time, identifies and solves problems in a professional manner.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

In your role as eCommerce Sales Specialist/ Asst Manager/ Manager, you will play a pivotal role in JDE eCommerce within the SEA region. You will be an active member of the SEA eCommerce Center of Excellence Team (CoE), and will actively participate into the new dynamic of our fast growing coffee business on the on-line channel. You will be reporting to Head of e- Commerce ,South East Asia.

Key Responsibilities

• Defines & develops strategic pillars to drive growth across the region
• Ensure perfect implementation of the basics of eCommerce in the region to build on solid foundation for future sustainable growth
• Win with the winner, with perfect activations for key Events in eCommerce platforms
• Build strong relationship and JBP with external stakeholders such as eRetailers, Marketplaces, 3rd parties and partners
• Lead a test & learn approach from this extremely dynamic region, that can be shared with the eCom Global community
• Accompany the fast moving retailers Lazada/AliBaba/ Shopee/ Redmart/ Amazon etc … in their tests and new services, to gain a 1st mover advantage in Coffee
• Collaborate closely with the local marketing team to develop a differentiated e-commerce channel marketing and sales activation plan to drive key metrics , quality ads content and traffic acquisition
• Define analysis tools and dashboards to test and learn fast and nurture the JDE eCommerce strategy in the region.
• Identify and support any new or additional business opportunities, to improve, step change or create a breakthrough for the eCommerce channel, for eg, channel development, product development to operational improvements, innovations etc.
• Identify and close performance gaps at country
• Deliver business KPIs: Nos, GP, MarketShares, Share of Search, Eventing
• Partnership collaborations with external partners to drive higher value to our brands and eCommerce platforms
• Any other ad-hoc matters