Trade Operations Officer

E-CHANNEL SERVICE CENTER OFFICER (call centre -12 mths CONTRACT + 1 mth bonus/ Renewable/Convertible)

My client is a top tier Private Bank.

ROLE PROFILE:

The E-Channel Service Center officer is a key member in the Client Service Network (CSN) team. He/she is responsible to provide first level Digital Platform support by phone and/or e-mail to Clients. He/she has to analyze and answer/handle the Client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who are providing second level support for the Bank Digital Platform.

KEY FEATURES OF THE POSITION

• “First Contact” for Singapore and Hong Kong booked Clients regarding the Bank’s Digital Platform.

• Analyse and answer/handle the client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who will provide second level support.

Job Scope:

• Perform independent verification of client’s instructions

• Perform Independent Call Back to clients for High-Risk Transactions as a form of anti-fraud deterrence

• Co-ordinate & ensure smooth and timely delivery of client’s instructions/documents between two

processing locations (SG and HK)

• Process Closure of Accounts and all their related requests

• Support quarterly Periodical Fee processing

• Perform Signature Verification for non-account life cycle related documentation

• Process new, renewal or termination of Bankers Guarantee for credit card clients

• Assist to prepare quarterly updates of the Bank’s Authorized Signatory List to various counter

parties

• Prepare Audit Confirmation & Custody Declaration for clients’ auditors and external asset managers (EAM) respectively

• Maintain the knowledge database of the E-Channel Service Centre.

• Document and maintain the Client’s requests/enquiries received in the Bank’s ticketing tool, keep control over the issues list and see through each issue to closure in a timely manner.

• Act as Subject Matter Expert for a specific focus area e.g. Authentication, Trading, Payments etc.

• Ensure activities performed are in compliance with relevant regulations and internal policies.

• Strong commitment to quality service and a desire to drive innovation and continuous process improvement initiatives.

• Support the clearance of Long Form Deficiency and signature verification of Operational Documents such as Corporate Action Reply Letters, Subscription of Private Equity Documents, Investment Related Forms etc.

• Support any ad-hoc tasks / requests as assigned from time to time.

• Provide support as a team also for Hong Kong Public Holidays.

SKILLS REQUIREMENTS OF THE POSITION

•Communication talent i.e. confidently leading a discussion, managing conflict situation, efficient and goal-oriented communication style

•Meticulous and efficient working style

•Ability to work under pressure

•Able to work with minimal supervision and a team player

•Proactive, hands-on, and solutions-oriented

•Good analytical and problem-solving ability

•IT savviness

•Degree with at least 3 years of related banking working experience

•Previous experience in call Centre and/or call back experience is preferred

•Good understanding of Banking and financial products

Salary: $3700- $4000

Work location: One Changi City

Customer Service Officer

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Main office at Tanjong Pagar. Working location will be at tourist desk (sentosa village, rasa sentosa & The Robertson house hotel) on rotation basis.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

1) Assist the Security Manager in the daily security operation.

2) Provide Security Coverage for Special Functions and Daily Operations.

3) Surveillance of all hotel staff to ensure they abide by the Hotel’s House Rules.

4) Assist with investigations and reports for any cases.

5) Maintain and operate Carpark system.

6) Ensure accountability and tracking of all Lost & Found Properties.

7) Attend all Departmental meetings and in-house training sessions.

8) Prepare and maintain Daily Attendance Record.

9) Report to the relevant departments regarding defects or problem areas observed during daily patrol.

10) Inspect and ensure that all Fire Exit and locking device are in good working condition.

11) Assist the Company Emergency Response Team (CERT).

12) Inspect and maintain all fire fighting equipment. Render first aid to injured persons as and when need arises. Maintain the First Aid box and ensure sufficient supplies.

13) Put up Daily Security Report.

14) Ensure that there is smooth flow of traffic at the carpark and ensure car do not park haphazardly.

15) Attend to minor breakdown calls at the carpark and to rectify minor defects at the carpark machines.

16) Assist in maintaining the guest room door locks and guest room safes

17) Monitoring of CCTVs.

18) Attend Fire Safety training and participate in Fire Drills.

19) To keep the Security Manager posted on all matters of interest involving the Hotel and the department.

20) Any other duties that may be required of him by the Security Manager from time to time.

About us

Bruc Bond simplifies corporate banking. It connects entity clients to a diverse network of partner banks, and manages their relationship seamlessly for the long term with the corporate mission of providing Private Banking experience to Corporates and other financial institutions.

Licensed in Singapore as a Major Payment Institution, Bruc Bond facilitates the opening of bank accounts and enables their ongoing management through its global banking partnerships and secure open-banking platform. The technology allows integration of multiple bank accounts, as well as digital connectivity to global banks and external service providers via APIs so that clients’ transaction banking can be conducted from a single window.

Bruc Bond is FinTech-Certified with a stable growth record in Singapore and overseas.

We provide a favorable working environment with a strong start-up culture including facilities for employees’ professional and individual growth, with particular emphasis on financial services compliance. We present an opportunity for the right candidate to join and grow as part of a team with a global presence, and expanding our licensing footprint.

What you will do for us:

- Be the visible leader and go-to expert of the Company’s Compliance function for both internal and external stake-holders, including financial services regulators

- Maintain and ensure adherence to the Company’s Compliance Manual, including through delivery of associated Training and Effectiveness assessment

- Conduct periodic Business-wide and AML/CTF Risk Assessments, and recommend preventive and detective control actions to senior management

- Through participation in external stake-holder engagements, ensure the business is kept up to date on regulatory change requirements, including timely implementation of control requirements

- Ensure timely and accurate reporting to regulatory bodies

- Participate in continuing education requirements to keep valid necessary professional certifications

- Hands-on implementation of client-specific compliance controls including in the area of AML/CFT Policy & Procedures, Training, Open-reporting, Conflict of Interest, and timely internal testing/independent audits when needed, including execution of conduct of client-specific risk assessment, due diligence to procedures and on-boarding actions

- Conduct and maintain minutes of periodic Policy Compliance Committee deliberations and actions, in order to enable the Company’s Board to discharge its oversight responsibilities

- Assist the CEO and other Functional heads in implementing the company’s growth plans in a compliant manner by working with applicable internal and external stake-holders involved across 3 pillars of our strategy, including development of Digital Asset transactions infrastructure

- Offers growth opportunity to be designated as group Money Laundering Reporting Officer and Chief Compliance Officer for the right candidate

Requirements

- Degree qualified, with minimum 5 years of financial services compliance work experience in Singapore

- Solid technical understanding of financial regulations affecting AML/CFT, KYC, PEP, sanctions and aspects of general compliance

- Demonstrable experience in digital asset storage and transactions management is a must, including implementation of the FATF ‘travel rule’

- Experience in dealing directly with financial services regulators and/or regulatory aspects e.g. payment service act in Singapore

- Ability to engage internal stakeholders and advise and make recommendations on regulatory company policies

- Strong knowledge of MAS regulations; experience working with MAS would be an advantage

- Experience in a compliance role in a financial institution/Bank, preferably in the corporate banking environment

- Professional Certification(s) in the area of Compliance or AML/CTF

Skills

- Ambitious individual ready to take on real responsibilities and drive company policy

- Detail-oriented with an analytical mind, demonstrating strong problem-solving skills and delivering accurate results

- Ability to work on projects alone (self-starter) and set-up monitoring of progress

- Fast and independent learner

- Good team player

- Ability to adapt to rapid changes and deal with certain level of unknown

- Experience in working across time zones when required and flexibility in approach is a must

- Experience in a global organization with multiple locations is an advantage in the present environment

- Use of electronic analytical and communication tools such Microsoft Office suite and remote meetings

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Main office at Tanjong Pagar. Working location will be at tourist desk (sentosa village, rasa sentosa & The Robertson house hotel) on rotation basis.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement

2. Sales and Promotion

3. Inquiry Handling

4. Complaint Resolution

5. Documentation

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Our client is a multinational preschool organization, committed to providing high-quality early childhood education in a supportive and inclusive environment.

• Assist in planning and conducting internal audits to assess the effectiveness of risk management, control, and governance processes. Ensure audits are completed on time and within budget.
• Ensure compliance with relevant laws, regulations, and internal policies. Monitor the implementation of corrective actions in response to audit findings.
• Support the identification, assessment, and prioritization of risks within the organization.
• Develop clear and concise audit reports detailing observations, risks, and recommended improvements.

Requirements :

• Diploma in Business Administration or equivalent
• At least 2 years of experience in internal audit, risk management, or compliance.
• Critical thinking and decision-making abilities.
• Strong attention to detail and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

The role

This is primarily an IT Support Officer role with additional responsibilities for office matters. The role will be mainly responsible for providing Level 1 IT support, ensuring smooth technical operations, and promptly addressing user issues. Additionally, this role includes overseeing office-related matters and supporting business operations as needed.

Time split for duties:

• Help Desk Duties 8.00 AM - 2:30 PM
• Office Duties 2:30 PM – 5.00 PM

Key responsibilities

Level 1 IT Support (Primary Role) daily 8:00am to 2:30pm:

• IT Support/help desk dutiesIncident administration
  User account deployment
  User security access changes
  End user assistance
  
• Deployment and administrationEnd user equipment
  IT consumables
  Print/scanning
  Voice mobile/fixed line
  
• Investigation, reporting and fault service callsPC / Peripheral hardware / software
  Server / Network Service
  
• 3rd party vendor support liaison
• Some out of office hours support, on call duties and limited travel may be required

Office Manager (Secondary Role) daily 2:30pm to 5:00pm:

• Oversee office maintenance and supplies
• Coordinate logistics, including local couriers and hotel accommodations
• Helping office events and gatherings
• Assist with data entry, document stamping, and sending out general emails.
• Provide administrative support, including meeting coordination and report preparation.

Position: Billing officer

Work days: 5days

Location: Jurong East

Working Days & Hours: Monday to Friday 8.30am to 5.30pm

Salary : $2,200 - 2,500

Job Responsibilites

• Billing and invoicing
• Perform day to day billing operations
• Generate invoices for posting to customers
• Oversees and manage billing schedules and prompt issurance to meet both customer expectations and company requirements
• Verify invoice details, by cross referencing with customer's signed contracts/ quotations to ensure accuracy, and proactively address anu discrepancies or errors to compliance with agreed terms.
• Interact with internal and external customers on rates and charges disputes
• Maintain and update accurate records of billing transactions within the system
• Provide accounting support
• Monitor customer accounts for non-payments , delayed payments, or irregularities and take appropriate actions
• Other duties as assigned

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

• Efficiently, courteously and expediently welcome, handle, check in, check out and bid farewell for all VIP lounge guests ensuring their comfort and satisfaction, adhering by the hotel standards required.
• Efficiently and courteously provide cashiering-related services and foreign exchange.
• Adhere to all credit procedures and accounting procedures as they pertain to the registration process.
• Efficiently and courteously provide information and assistance and maintain excellent relations at all times.
• To handle all keys, mail, telexes, messages and any other items for guest as requested.
• To assign rooms and prepare keys/folders for all arriving guests.
• Maintain good guest relations with in-house guests at all times.
• o contribute in developing the hotel’s Guest History system by obtaining relevant details and inputting them into the hotel information system.
• Efficiently and courteously provide Food & Beverage related services ensuring guests’ comfort and satisfaction, adhering by the hotel standard required.
• Perform other duties related or unrelated to VIP lounge or as assigned by Manager.

Working days: Mon - Fri (office hours)

Work location: Central Area - Novena/ Chinatown/ Havelock / Clarke Quay (will be based in 1 of the office location)

Salary: UP to $3,300 per month

Contract duration: until Dec 2025 (subject to operations needs & individual performance)

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6946

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Our client in the private banking space is urgently hiring an experienced professional to join their team.

Officer, Client Due Diligence (6 months contract)

Responsibilities:

1. Reviews new client account opening, including documents, due diligence / KYC information, AML risk profile, call report
2. Perform blocking and unblocking of accounts
3. Perform Avaloq testing
4. Perform due diligence checks (including tax due diligence) against World-check and Factiva and public searches for account opening.
5. Undertakes projects and reporting

Requirements:

• Tertiary qualifications, ideally in business, accounting or law.
• Minimum 3-5 years relevant experience in a financial institution or securities firm, covering private banking or AML/KYC is a plus
• Good communication and writing skills in English
• Team Worker
• Strong analytical and evaluative skills and attention to details.
• Good computer skills in MS Excel, Word & Powerpoint

EA License No. 16S8296 • EA Personnel Registration No. R21102756

Position: Senior Audit Associate

Working Days: 5 days / 5.5 days(Saturday half day during peak period)
Working Hours: 0830am - 1730pm
Salary: Up to $4500
Location: Beach Road

Duties

• Is expected to lead various sizes of audit engagements which include planning, performing, reviewing of audit work performed by less experienced personnel and concluding the engagement.
• Works closely with team members to execute the audit plan and ensures the timely completion of the audit engagement.
• Works closely with clients and manages their expectations to further nurture on-going client relationships.
• Able to identify unethical behavior and react based on the applicable ethical principles.
• Operates in work contexts that are less standardization and unanticipated changes can be frequent due to changes in the external environment.
• Work with any of the assurance teams to obtain an understanding of our client’s business.
• Develop an audit plan/strategy for an audit of financial statements and document the planning procedures.
• Prepare/tailor audit programmes based on areas of audit emphasis determined at the planning stage.
• Perform audit tests of controls and substantive procedures based on planned audit approach to address the various assertions, eg: existence & completeness, rights and obligations, valuation, accuracy, presentation and disclosure.

Requirements

• Bachelor's Degree or equivalent
• 1-2 year of working experience as senior audit associate.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

• Audit Partner
• Working Hours: 9am - 5:30pm
• Working Days: Monday – Friday
• Basic Salary Range: $10k - $15k
• Location: International Plaza (Tanjong Pagar MRT)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

The Audit Partner will oversee our teams in Singapore, Malaysia, and Vietnam, managing a clientele that includes many established MNCs and listed companies, both locally and internationally.

Responsibilities:

Oversee full spectrum of assurance client portfolio, The ideal candidate is single minded in their pursuit of ensuring compliance, ethical and achieves this goal through optimizing reporting procedures and driving the successful function of the audit team.

• Manage a portfolio of assurance clients , developing new client relationship to ensure business growth.
• Responsible for audit engagements’ quality is in compliance with professional standards and requirements, delivery, and budget including control of billings and payment collection.
• Performance other non-audit assignment such as - IPO, financial due diligent, valuation, etc.
• Possesses and conformance with up-to-date technical knowledge on auditing, IT and accounting.
• Coach and develop people by sharing knowledge with team members and helping team members attain experiences that cultivate technical competences.
• Actively impart technical skills to team members through on-the-job training (OJT), constant check on performance of the team and tries to resolve any discrepancies, if any.
• Manage multiple engagements concurrently with various teams to efficiently meet client deadlines.
• Ensure that auditing functions are completed in a professional manner and on the given time.
• Collaborate and communicate with the respective partners on client issue resolution and make recommendation for any legal, regulatory, and accounting issues that arise during an audit engagement.
• Conduct internal training for assurance and other departments on SSA, SSQM and FRS when required.

Requirements:

• Must possess a Practice Certificate and be registered as a Public Accountant with ACRA (Accounting and Corporate Regulatory Authority).
• Must hold the Chartered Accountant (CA Singapore) designation and be a member of the Institute of Singapore Chartered Accountants (ISCA).
• Proven track record in auditing Singapore-listed companies, demonstrating deep knowledge of relevant regulations and standards.

Key Responsibilities:

1. Develop and implement recruitment strategies to attract qualified candidates for financial advisor positions
2. Conduct interviews and assess candidates to determine their suitability for the role
3. Manage the onboarding process for new financial advisors, including orientation, training, and integration into the team
4. Develop and implement advisors retention strategies to reduce turnover, increase advisors engagement & 2 way feedback mechanism
5. Provide guidance and support to financial advisors on HR-related matters, including performance management, career progression, and corporate relations
6. Monitor and analyze recruitment and HR metrics to track the effectiveness of recruitment strategies and identify areas for improvement
7. Stay abreast industry trends and best practices in recruitment and HR to ensure the department remains competitive and compliant with regulations
8. Establish and maintain strong relationships with educational institutions, professional organizations, and industry networks to attract top talent

Requirements:

1. Diploma in relevant field
2. Prior experience in financial services or human resources preferred

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

• Develop and implement recruitment strategies to attract qualified candidates for financial advisor positions.
• Conduct interviews and assess candidates to determine their suitability for the role.
• Manage the onboarding process for new financial advisors, including orientation, training, and integration into the team.
• Develop and implement advisors retention strategies to reduce turnover, increase advisors engagement & 2 way feedback mechanism.
• Provide guidance and support to financial advisors on HR-related matters, including performance management, career progression, and corporate relations
• Monitor and analyze recruitment and HR metrics to track the effectiveness of recruitment strategies and identify areas for improvement
• Stay abreast industry trends and best practices in recruitment and HR to ensure the department remains competitive and compliant with regulations
• Establish and maintain strong relationships with educational institutions, professional organizations, and industry networks to attract top talent

Requirements

• Diploma in relevant field
• Prior experience in financial services or human resources preferred

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We are seeking a detail-oriented and analytical Resident Technical Officer (Mechanical & Electrical) to join our team in Singapore, Singapore. In this role, you will be responsible for overseeing the construction of the mechanical and electrical systems of our project:

• Good co-ordination skills and good technical knowledge of M&E systems/ equipment, including security systems
• To carry out regular site supervision and inspection of the works/materials including any off-site production as instructed by the consultant team so as to ensure that mechanical and electrical works, including security systems, are constructed to required quality, accuracy and workmanship
• To monitor work in progress in accordance to Approved Master Schedules with breakdown to Monthly, Weekly and Daily programmes
• To assist the RE on daily, weekly and monthly reports of site progress as per contractor’s approved program, activities, issues and resolutions
• To check and verify reports, variations and progress claims submitted by contractors, including as built quantity for the variations
• To undertake any other duties related to the project as and when instructed by the SO and RE.

Globevisa stands as the largest global immigration agency. Our headquarters are located in Singapore, boasting (39) offices worldwide, and a dedicated team exceeding (800+) professionals who service clients from (100+) countries or regions. We proudly lead numerous immigration programs regarding application volume and success rates.

Incentive package:

• Base salary + Annual Performance Bonus
• Office Nearby mrt ( Telok Ayer/Raffles Place)
• Medical Benefits
• Phone allowance, Computer Allowance, Atire Allowance

Working hours: 9am-6pm, Monday to Friday. Enjoy extra OT pay. Challenging and easy-going Environment, meet and serve High Net Worth clients.

Job Responsibilities:

• Assist frontline sales consultant for document check/preparation.
• Providing customized services (paperwork ) for our clients
• Assist in preparing and submitting application documents/immigration documents for our clients.
• Communicate regularly with clients in great manner to help smooth the process.
• Accompany clients in local field trips-Explore more clients need and search for more related programs.
• Guiding and ensuring the team achieves the clients' target
• Programme marketing through different social platform(Facebook, wechat, etc.)

Requirements:

• Minimum Diploma/Degree
• Able to multi-task, as well as, work in a fast paced & collaborative environment
• Quick thinking and resourceful to deal with the volatile nature of job
• Excellent communication, interpersonal and cross functional stakeholder management skills
• Good planning and organisational skills
• Company does not support any working pass application for the time being

Additional:

• Mon-Fri. Full-time, 40 hours per week.
• Annual Performance bonus
• High chances for internal jobs transfer and promotion.

We don't accept any recruitment agency.

Roles & Responsibilities

Providing security services at key installation areas

Key Requirements:

• Earn up to $20/hr per shift (min. 6-hr shift block)
• Must be able to commit to 10 days in-house training course
• Valid PLRD Security Licence
• Proficient to communicate in English
• Normal colour vision
• Able to take on assignments at various locations based on Company's discretion

Job Summary

We are looking for a visionary and results-driven Chief Technology Officer (CTO) to lead and manage the technology strategy of the company. This executive role involves overseeing the development of all technology initiatives, setting technical direction, and ensuring that technology investments align with business goals. The CTO will drive innovation, ensure system reliability, and manage the technology infrastructure to deliver high-quality products and services to our customers.

Key Responsibilities

• Strategic Leadership: Define and execute the technology vision and strategy in alignment with company objectives and market opportunities.
• Innovation & Development: Oversee the development of innovative technology solutions that provide competitive advantage and meet market needs.
• Team Management: Lead, mentor, and build a high-performing technology team, promoting a culture of continuous learning and technical excellence.
• Technology Infrastructure: Ensure the scalability, security, and reliability of the company’s technical infrastructure, including cloud systems, software platforms, and data management tools.
• Product Development: Collaborate with product, marketing, and operations teams to deliver seamless and effective product experiences to users.
• Technology Operations: Supervise day-to-day technology operations, ensuring efficiency and minimizing downtime or system failures.
• Risk Management & Security: Implement and maintain robust cybersecurity measures to protect company data and intellectual property.
• Vendor & Partner Management: Manage relationships with technology partners, suppliers, and vendors to ensure the delivery of high-quality services and solutions.
• Budget Management: Develop and manage the technology budget, ensuring cost-effective use of resources and adherence to financial plans.
• Regulatory Compliance: Ensure technology operations are compliant with industry standards, regulations, and best practices.
• Technology Trends: Stay current with the latest technology trends, advancements, and best practices, incorporating these into the company’s technology strategy.

Key Skills & Qualifications

• Proven experience as a CTO, VP of Engineering, or other senior technology leadership roles in a fast-paced and dynamic environment.
• Strong understanding of system architecture, cloud services, and application development.
• Experience leading cross-functional teams in the development of scalable, secure, and innovative solutions.
• Exceptional knowledge of software engineering principles, development methodologies, and best practices.
• Proven track record of driving digital transformation and leading technology initiatives that align with business goals.
• Expertise in managing large-scale technology projects, budgets, and vendor relationships.
• In-depth understanding of cybersecurity principles and practices.
• Excellent communication and leadership skills, with the ability to interact effectively with stakeholders at all levels of the organization.
• A problem-solver with the ability to think strategically and make data-driven decisions.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field; relevant certifications are a plus.

Customer Service Officer

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Main office at Tanjong Pagar. Working location will be at tourist desk (sentosa village, rasa sentosa & The Robertson house hotel) on rotation basis.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Duration: 4 months

Working days: 5 days per week based on roster (Confirmed off day : Every Tuesday)

Working hours: 12.30pm – 6.30pm or 3pm - 9pm

Location: Clementi Library

Responsibilities

Customer Service

• Providing enquiry service to customers
• Assisting customers in using library services e.g. Library e-kiosk, self- check, multimedia services, library catalogue, online resources & etc.
• Assisting customers in locating library materials
• Providing circulation service to customers
• Handling customer’s feedback and forward to NLB staff as and when necessary

Roving duties and promotional support

• Performing roving duties in enforcing library etiquette
• Assisting in ensuring good housekeeping in the library reading areas
• Assisting in crowd controlling for programmes

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10791

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Orchard (Walking distance from Somerset MRT)

- Able to commence work on 4 Feb 2025 and commit for at least 1 to 3 months or long term.

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Orchard" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806